This position is responsible for helping the Company achieve its ongoing growth plan in the commodities industry. The primary function of this position is business development, mergers and acquisitions encompassing all aspects of an investment project.

• Assist to formulate and value business strategies and lead the development of detailed enterprise valuation models & returns analysis. 
• Write internal investment memorandums to be presented to senior management
• Assist in actively looking for M&A/Investment opportunities within the region via regular interaction with financial advisors and other key external stakeholders
• Present investment opportunities at different investment committees
• Lead and/or assist in full transaction life cycle (documentation, due diligence, negotiation, counter party management and execution)

• Lead and/or coordinate with internal stakeholders in the company the development of an investment opportunity:
  • Work with commercial team to understand & critically analyze business rationale
  • Work with Finance, HR & IT functions to analyze the corresponding implications on an investment opportunity
  • Work with Legal to review transaction documents (Shareholder Agreement, Share purchase agreement, etc.)
  • Work with industrial team to analyze capital expenditures, operating expenditures, maintenance and other industrial definitions

Primary Objective

• To manage a portfolio of Retail and non-Retail non-performing loans (“NPL”) and formulating strategies for recovery action;
• To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions;
• To assist in periodic internal and regulatory reporting of NPLs in a timely manner; and
• To assist in the administrative functions of Loan Recovery as assigned.

Key Responsibilities

To develop skillsets in recovery under the retail and non-retail NPL portfolio so as to achieve targeted recovery action to meet KPIs assigned.

Tasks

• To manage the legal recovery actions by the Bank including but not limited to appointment of external legal counsels in the Bank’s panel, liaising with the legal firms, collating and maintaining the borrowers’ information from various credit files, checking the accuracy of borrower’s information/data produced by the legal firms and following up on subsequent legal actions until all legal avenues have been fully exhausted.
• To tackfully engage with customers who responded to our legal actions for loan recovery/collections.
• To coordinate with / assist fellow colleagues to engage borrowers who responded to the Bank’s legal demands for formulation of a restructuring and rescheduling (R&R) plan under a credit application to management for approval. Thereafter, proper follow through in documentation/administration functions for implementation and monitoring that approved plans are diligently complied.
• To promptly and diligently file Proofs of Debt (“POD”) for borrowers bankrupted or under Debt Repayment Scheme.
• To assist in any reporting matters as assigned by the Head of Loan Recovery.
• To assist in proper filing and administration tasks within the Loan Recovery.
• To assist on all recovery and ad-hoc tasks as assigned by the Head of Loan Recovery.

APEX Exchange is an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits for Publicis Media Clients. These opportunities take many forms, such as inventory discounts, guaranteed outcome buying models, and bespoke packages, but ultimately always answer a strategic or business challenge that our Clients are facing.

We work closely with our media partners to identify these opportunities, and then take on a principle investment position in order to make them come to life on behalf of our Clients.

APEX is one of the fastest growing global solutions, with teams across the Americas, Europe, and Asia Pacific, and is at the heart of Publicis Media’s value proposition for Clients.

In Asia Pacific specifically, Singapore is one of four APEX hubs, alongside China, Australia, and India.

Description:

As the Account Executive you will be required to support the Account Manager to ensure the accurate and timely delivery of all operational functions within the Singapore APEX team.

This will include campaign reporting, processing insertion orders, campaign reconciliation, billing support and general administration of campaign delivery for all Singapore APEX activity.

We are looking for someone who is keen to launch a career in the media industry; you must be curious, hardworking, and have a good eye for detail and accuracy.

Key Responsibilities:

• Work with internal and external stakeholders to compile and complete regular campaign reports.
• Create and process insertion orders between the necessary parties such as media publishers and technology partners.
• Collate and share campaign screenshots.
• Share assets and technical specifications with the necessary parties.
• Provide reconciled delivery and billing reports for Finance.

Team Summary

The Credit Settlement Risk (CSR) team is part of the Risk function and acts as a 2nd Line of Defence. CSR is responsible for protecting Visa and its shareholders from financial loss and goodwill damage because of a member’s failure to fulfil its settlement obligations.  In line with Visa’s growth strategy requiring a balanced and sustainable approach to risk / reward, credit & settlement risk is one of the significant risks that Visa Asia Pacific undertakes.    

What a Director, Credit Risk Management does at Visa:

• The role requires to be a strategic leader, supporting the head of function in setting and delivering the strategic direction and goals on collateral management, managing key stakeholder relationships. In addition, the role requires to be a subject matter expert in leading new collateral initiatives for clients in Asia Pacific and work with the credit analysts to appropriate mitigating measures to manage the credit risks.
• The role requires strong leadership, influencing and stakeholder management skills. Key to the role will be a proactive forward-looking approach to enhancing the Credit & Settlement risk capabilities to support business growth strategy whilst balancing an appropriate risk / reward outcome. There will be a strong emphasis on the use data and analytical capabilities to improve processes, become more effective and provide better insights to actively make better risk management decisions. 
• The ability to take a portfolio approach to managing and understanding of the Asia Pacific client base as well as a good understanding of the CSR framework and systems.
• The role will require to lead and maintaining a strong relationship and partnering with Global Credit & Settlement function, complying with the Global Risk policy and procedures, supporting, active participation and as appropriate influencing global projects to support Visa Asia Pacific.  
• The Director will report directly to the Senior Director, Asia Pacific Credit Settlement Risk. 

Why this is important to Visa

As a Director in the AP Region, the incumbent is responsible for leading and managing the strategic CSR projects and coordinating the relationship with Global CSR Center of Excellence ensuring that AP CSR is aligned to the Global framework and risk appetite.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MANAGE THE DAILY OUTLET OPERATIONS: RESERVATION, SERVICE, MANNING AND HYGIENE

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits 
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market 
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas

PROVIDE MEMORABLE DINING EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS

• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members

ACCOMPLISH Cost Containment and Profit Enhancement

• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget

• Plan, implement and measure profit enhancement programmes constantly in the areas of  menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve  profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance

MANAGEMENT AND LEADERSHIP OF THE F&B TEAM

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM

• Interface the needs/requirements of other departments with the F&B Service: Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Commercial Contracts Associate at Checkout.com:

Checkout.com is seeking a dedicated Commercial Contracts Manager to join our Legal Team to support the business growth and expansion!

Your main responsibility will be to provide assistance to the Legal team and the business in all commercial contracts related matters, including to review, draft and negotiate a variety of contracts (NDAs, bespoke pricing provisions, amendments, novation agreements etc.), maintain a variety of standard contractual documents, assist with the allocation of work and a variety of other administrative tasks as well as advise on ad hoc legal and commercial queries.

You may also provide assistance and guidance to various internal clients across a diverse range of Regulatory (e.g. Financial, Data Protection, Competition etc.), Corporate (e.g. M&A, Company Secretarial) and Compliance related issues across multiple jurisdictions.

Collaborating with all core functions within the company, the successful candidate will have the opportunity to work on a broad range of projects and play a key role in supporting the company’s rapid growth. 

About You:

• Prior in-house contracts management experience (5yrs+). Experience in the Finance and/or FinTech industry (e.g. payment institution, e-money institution, bank) would be an advantage 
• Excellent time management skills and the ability to handle a large workload
• Ability to work autonomously and independently with minimal mentorship
• Ability to manage a busy agenda with autonomy
• Demonstrate excellent critical judgement, quick thinking and agility.
• High level of written and interpersonal communication skills
• Strong level of accuracy and attention to detail
• Be open-minded and willing to accept new challenges
• Proficiency in English

Purpose:

To provide high quality service deliverables to the firm’s Real Estate (RE) Fund clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day-to-day basis.

This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.

Expected to manage a dedicated RE team and help to improve the processes and efficiencies of the department.

Be subject matter expert of RE Fund accounting and administration processes.

Core Responsibilities:

• Manage multiple fund relationships and responsible for quality and timely delivery of services to a portfolio of clients
• Supervision of various client service teams to ensure meeting of all client deliverables
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, SHA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:

Client Delivery

• Timely delivery of quality service to RE clients to ensure client satisfaction is met
• Complete reviews on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Review team’s KPIs with client in accordance with agreed SLA’s
• Maintain regular contact with clients, build good networking relationships and setting the right expectations
• Assist with new business take on where required.

Management of Workflow

• Ensure client deliverables are prepared in a timely manner and meet set quality standards
• Work with back office team to ensure adequate resources are allocated and fully utilised
• Provide constructive feedback to back office team on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Identify opportunities to improve internal processes and increase operational efficiency

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed timely, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Ensure timely billing to clients and follow up for outstanding balances

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to compliance officer promptly
• Ensure all errors are reported and rectified in a timely manner upon identified

Other

• Undertake any additional reasonable requests as deemed by the firm

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business (DPS One) to drive the next generation of payment innovation for our issuing partners.

DPS One Client Tools & Configuration Singapore Team is part of a bigger Agile Release Train (CT&C ART) spanning multiple Scrum Teams across US, UK, Poland and Singapore. Currently there are two full Scrum Teams in Singapore working on a wide variety of projects built using .NET, Java, SQL, React.JS tech stack to deliver core business value to the CT&C ART.

Our desire is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. Our Train’s mission is to delight clients by providing integrated servicing tools, minimize manual effort associated with onboarding, and accelerating their adoption of new products and services.

Check out our product offerings for Visa Issuing Solutions and DPS in particular.

We are looking for a talented and mature Sr. Manager to join our team in Singapore!

As a Sr. Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director who is the CT&C ART Technical Business Owner. Your focus will be to oversee the day-to-day activities of a team roughly of size 6 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions, and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and test automation expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis. This role will also need you to manage Scrum ceremonies for the teams under CT&C ART based out of Singapore, carefully oversee co-ordination with other teams and stakeholders within the Train and cross-functional teams across other DPS One Trains to ensure proper planning, execution, and delivery.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of test automation being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Be prepared to play an active Scrum Master role for the Scrum Teams and be responsible for adherence to Scaled Agile Framework (SAFe) best practices followed across DPS One. Specifically, take on the responsibility to help plan and co-ordinate Planning Interval (PI) activities every quarter, system demo, oversee sprint activities, manage any scope change with product and architecture stakeholders, upkeep of JIRA Align and JIRA hygiene, and so on.
• Working closely with peer people leaders within the ART to support the teams’ overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, PMO, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and Test Automation best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work that matters - What you’ll be doing
Sales

• Map and establish professional and deep relationships with key personnel in assigned account(s)

• Deep understanding of client’s business environment (Financial Services, Data, Decisioning)

• Achieve overall business goals and objectives in sales and new business development

• Generate short-term results, while maintaining and building long-term pipeline coverage • With current clients, expanding Experian’s opportunities to sell and cross-sell by identifying and creating new business needs and cultivating Experian’s ability to respond

• Ensuring that overall objectives are translated into specific plans and targets as appropriate and developing and managing the sales pipeline

• Devise negotiation strategies and tactics for key contracts, personally leading negotiation teams where appropriate

• Develop the key internal relationships required to deliver pre-defined results • Diagnosing issues that have potential impact on the business as a whole, and addressing them before they become problems Processes

• Ensure that clients have a smooth and harmonious experience of the sales process delivered by Experian

• Monitoring outcomes to ensure optimum cost-effective client satisfaction and retention: • Instilling within the sales function a culture of full accountability for pre-sales, delivery and after-sales service

• Imparting the importance of overall client service to others in the organisation

• Facilitating formal liaison processes with other internal functions (client services, delivery, marketing, finance, IT, HR etc) Client

• Protect and enhance client and other external relationships which are critical to the success of the organisation.

• Personally developing and maintaining influential relationships at Board/Senior Management level in key clients

• Participate where appropriate in PR, sales promotional contact working together with the marketing teams

• Taking personal responsibility for developing and maintaining a network of contacts within key external organisations, including industry associations and media

• Ensuring that appropriate account management and business development activities are carried out to optimise opportunities for profitable business, both over the short and long term

• Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives

• Take responsibility for the NPS survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio

• Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does

• Ensure that good client / consumer outcomes are at the centre of decision making

• Promote great service and seek to exceed client / consumer expectations

 • Provide Accurate and Timely Sales Forecasting and Planning Processe

• Developing long-term (1-2 year) and tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic plans;

• Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured

• Ensure accurate weekly and monthly revenue forecasting

• Providing Sales Director / management with timely reports and analyses on sales performance and forecasts, current and future market trends and competitive activity

• Take responsibility for the quality and currency of CRM systems and maintaining client contacts at gold standard and adhering to the defined process document Regulatory, Governance and Control

• Adhere to all regulatory requirements within role responsibility and escalate issues quickly

• Pro-actively identify risks and make recommendation to mitigate these

• Understand and adhere to specific regulatory obligations and company policies and procedures Performance Management

• Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback

. • Comply with the Training and Competency requirements and complete required training in a timely manner

About the job

The IT Operations Manager plays a pivotal role in leading the day-to-day IT operations for one or more countries within Ikano Retail markets. Their mission is to provide the business with the right tools at the right time and place, ensuring smooth functioning of IT systems and providing timely support to meet business needs efficiently. In addition to managing infrastructure-related activities, the IT Operations Manager supports IT infrastructure improvement and establishment projects to enhance operational efficiency and meet evolving business requirements.

Your assignment
The IT Operations Manager contributes to the long-term growth by carrying the following responsibilities.

• Leadership and Oversight: Lead and oversee day-to-day IT operations with a customer and co-worker-first mindset. Secure performance based (KPI) steering and maintain clear SLAs.
• User Support and Service Level Management: Single-point-of-contact in the respective market, including Infrastructure, Application, End User Computing (EUC) tasks, in line with agreed Service Level Agreements.
• Budget Management:  Manage operational budgets, including recurring forecasting.
• IT Asset Management: Manage IT assets, ensuring integrity, security, and privacy.
• Policy Compliance: Ensure IT assets operate in accordance with policies and standards. Support compliance of the enterprise environment, including auditor support and risk mitigation.
• IT Initiatives and Enhancement: Plan, lead, and implement IT initiatives to proactively enhance IT capabilities.
• Collaboration and Partnership:  Work closely and partner with business stakeholders, IT, external vendors, and solution partners. Develop long-term relationships and provide excellent support.
• Infrastructure Administration and Support: Maintain high availability and performance of Business Application, IT infrastructure, network, cloud, and End User Computing (EUC) infrastructure. Monitor and support IT infrastructure with a high level of availability and performance.
• Troubleshooting and Incident Management: Investigate, troubleshoot, and follow up on IT infrastructure Level 2 support incidents, change management, and service requests. Ensure resolution, closure, work-around, and escalation as necessary. Root-cause-analysis (RCA) reporting on P1 and P2 incidents in respective markets.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments. Maintain inventory records of IT infrastructure hardware, software licenses, and support contracts.
• IT Procurement: Quotation sourcing and seeking approval, raise PR/PO on hardware request and liaise with vendor on goods/service delivery.

Elevate and amplify NBCUniversal’s portfolio of brands and services amongst marketers and media agencies across APAC, to help drive revenue for the Global Advertising & Partnerships team.

Responsibilities:

• Deliver against the global marketing and communications plan:
• Event activation
  • Industry trade events
    • Pitch for and secure speaker placement at events on our priority event list.
    • Negotiate event partnerships including barter and paid for opportunities.
    • Leverage CNBC media partnerships and build strategic relationships with event organisers.
  • Owned events
    • Work closely with the events team to deliver client and prospect events. Includes guestlist management, event collateral, content programming and post-event comms.
• Press/Earned media
  • Pitch for and secure press opportunities in region including, interviews, op-eds, inclusion in forward features.
  • Work with the VP Marketing & Communications and Research team to identify regionally relevant research and insights and pitch to trade press.
• Awards
  •  Manage campaign submissions for industry awards. Liaise with sales teams to collate entries and work with the in-house agency, Catalyst, to build video content to support entries.
• Case Studies
  • Responsibility for sourcing case studies and uploading to the corporate website. Work with Catalyst to source relevant video content.
• Website
  • Work closely with the website team to ensure global is included in all relevant sections and where relevant, included in external paid media campaigns. Manage and measure incoming leads.
• eCRM
  • Work with the Marketing & Communications Coordinator to build a holistic eCRM strategy and plan for global clients, inclusive of APAC priorities. Collaborate with the US to ensure US eblasts are leveraged for local clients.
• Support for APAC sales teams
  • Support local teams with sourcing premiums, securing event tickets and general assistance that aligns with the marketing plan.
• Support for CMO NOW
  • Pitch for and secure CMO NOW activations at industry events.
  • Manage process for local activations, working closely with the VP Marketing & Communications.
    • Work with sales on invitations, manage day of production and be poc for interviewees, follow up comms and on-air schedule.
    • Work with the EMEA Marketing Manager to ensure APAC content is represented on the CMO NOW hub.

Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.

As a Customer Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention.

Your scope will include, but is not limited to, the following: 

• Respond to RFPs and client inquiries working closely with Sales, AdOps and Marketing teams 

• Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives 

• Expand and develop client relationship (client retention, growth, renewal, and client satisfaction) 

• Ability to work on push to increase revenue on his/her portfolio 

• Conduct in-depth analysis of campaign performances and develop actionable insights/recommendations for future campaigns in form of post-campaign reports 

• Collaborate with AdOps team to secure campaign delivery 

• Collaborate with Sales Marketing team to build strong and effective media and insights solutions 

We are growing! We are currently looking to hire a Training Project Manager for our Academy in Singapore.

Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

What you will be doing:
You will join a dynamic and fast-paced environment and work closely with the Academy team to handle our company's ongoing projects. You will be working with your team members to ensure that all project requirements, deadlines, and schedules are on track.

Key Responsibilities:

The following will vary and be influenced by project, but in principle it will apply to most projects:

Client:

• Responsible for maintaining and developing a portfolio (luxury brands) by understanding their current situation and challenges facing them translate these objectives into internal solutions and coordinate with multiple teams within CXG and external consultants to ensure timely and high-quality deliverables
• Build professional image and maintain good relationships with key customers
• Identify key contact at potential client companies to establish and foster relationships
• Resolve customer complaints quickly and efficiently
• Provide excellent service to maintain a positive reputation for the business
• Ability to sustain the business by finding new training solutions
• Collect client feedback and their experience on the project

Consultant/trainer:

• Building extending relationship with associate consultants
• Provide support and care to associate consultants during project
• Communicate regularly with associate consultants for latest practice and relationship maintenance

Manage vendors:

• Sourcing vendor to accomplish different client needs
• Compare and negotiate quotation with service vendor
• Managing financial transactions under service agreement
• Supervising task progress and work quality of service vendor

Manage projects:

• Lead clients meetings to communicate and diagnose client’s needs
• Confirm with client the objectives and planned benefits of the project
• Define the scope of the project, and if not already in place the delivery strategy through proposal
• Create an effective organization for the project including all key roles and responsibilities
• Plan the project, listing timetable, milestones, and management processes to be employed
• Develop financial and budget controls for the project (OPM / Operating profits margin)
• Lead the team in all phases of the project including associate consultants
• Ensure risks are understood and are being mitigated successfully.
• Organize internal preparation meetings and rehearsal as necessary
• Communicate effectively with and manage stakeholders
• Regularly assess progress in relation to plan and implement appropriate control processes and monitor project cost and budget performance .
• Liaise and negotiate with any internal or external party or partner as required to ensure best OPM of the project
• Ensure all issues are being managed in the most timely manner
• Develop recovery plans when a project is not expected to meet any of its targets or constraints

• Delivering engaging presentations summary for the client (in front of top executives) that will have an impact on maintaining and developing the relationship.

What you will bring along:

• University Degree in Management, Business, Marketing or Communication, Master’s Degree preferred:
• Minimum 2-3 years’ experience in account management in B2B related to brand communication, research, consulting, preferably in a retail environment, hospitality environment, training or market research industry.
• Local language and excellent English level
• Project managements skills
• People skills for multicultural environment
• Knowledge of the luxury industry
• Can work under pressure
• Human relationship skills
• Communication skills
• Negotiation skills
• Good command of Microsoft Office to conduct research finding analysis and build top-notch presentations
• Presentation skills (Ability to present in front of top management)

Key competences:

• Rigorous organization and ability to multitask
• Ability to work under pressure and to manage stress
• Time management
• Interpersonal skills
• Leadership
• Consulting skills
• Analytical aptitude
• Ability to see the “big picture”
• Attention to detail
• Customer-service orientation
• Integrity
• Reliability
• Initiative

If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

RESPONSIBILITES:

• Responsible for business development, prospecting new sales in IAM solutions including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions, focusing in new market development i.e. FSI, Government and large enterprises both in Singapore and new focus country (etc. Indonesia).
• Develop, execute an effective customer / channel strategy through direct engagement and relationship to generate new account sales across territory. Adaptable to different selling scenarios to gain market share
• Take the lead with channel partners, system integrators in meeting end customers decision makers in qualifying opportunities i.e. get buy-in for propose solutions, coordinate sales proposal submission and managing end to end sales cycle until sales closure.
• Driving and managing sales leads generation activities to develop robust and sustainable sales pipelines meeting personal and team quotas assigned. Ability to work individually and as a team
• Coordinate support of pre-sales, implementation and service resources (both internal and external partners) for all aspects of sales and project delivery related activities as needed.

REQUIREMENTS:

• Bachelor’s Degree or Diploma required.
• At least 5 years’ IT software and/or services sales experience with a proven track record in direct enterprise sales/ channels (Enterprise security solutions preferred)
• Previous experience in enterprise security software solutions sales with specialization in IAM, 2FA Strong Authentication (etc. OKTA, One Soan, One Login) and Single Sign-On Solutions or others (eg. OKTA; Forgerock, IBM TAM), Mobile application security and cryptographic solutions will be a plus.
• Good track record in direct engagement with and managing end customers (good industry contacts) and channel partners in end to end solution selling and consulting services is preferred.
• Strong problem resolution with good relationship management, analytical and negotiation skills.
• Excellent communication, interpersonal and presentation skills with a can do attitude.
• Regional selling experience, prior experience in selling similar vendor solutions will be an added advantage

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates i-Sprint in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Our client, a company working in the cyber security industry, is looking for a Business Development/Channel Sales Manager to join their team in the Singapore office. As a BD/Channel Sales Manager, you will be responsible for:

• Business development, prospecting new sales in IAM solutions including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions, focusing in new market development i.e. FSI, Government and large enterprises both in Singapore and new focus country (etc. Indonesia).
• Develop, execute an effective customer / channel strategy through direct engagement and relationship to generate new account sales across territory. Adaptable to different selling scenarios to gain market share
• Take the lead with channel partners, system integrators in meeting end customers decision makers in qualifying opportunities i.e. get buy-in for propose solutions, coordinate sales proposal submission and managing end to end sales cycle until sales closure.
• Driving and managing sales leads generation activities to develop robust and sustainable sales pipelines meeting personal and team quotas assigned. Ability to work individually and as a team
• Coordinate support of pre-sales, implementation and service resources (both internal and external partners) for all aspects of sales and project delivery related activities as needed.

• Bachelor’s Degree or Diploma required.
• At least 5 years’ IT software and/or services sales experience with a proven track record in direct enterprise sales/ channels (Enterprise security solutions preferred)
• Previous experience in enterprise security software solutions sales with specialization in IAM, 2FA Strong Authentication (etc. OKTA, One Soan, One Login) and Single Sign-On Solutions or others (eg. OKTA; Forgerock, IBM TAM), Mobile application security and cryptographic solutions will be a plus.
• Good track record in direct engagement with and managing end customers (good industry contacts) and channel partners in end to end solution selling and consulting services is preferred.
• Strong problem resolution with good relationship management, analytical and negotiation skills.
• Excellent communication, interpersonal and presentation skills with a can do attitude.
• Regional selling experience, prior experience in selling similar vendor solutions will be an added advantage

Your Career

As a pivotal member of the Palo Alto Networks sales leadership team, you will spearhead the growth of the Prisma Cloud sales teams, driving them to surpass company objectives across the ASEAN, Korea, and Greater China Region. Reporting to the Regional Vice President of Prisma Cloud Sales for the JAPAC region, you will lead daily operations including pipeline, demand generation, and channel reviews, ensuring top performance and growth.

Your Impact

• Expand and Scale: Hire and develop a high-performing regional team to achieve company growth and objectives.
• Strategic Partnerships: Engage in quarterly review sessions with key partners in the region.
• Top Opportunities: Influence and drive sales efforts on major accounts with your team.
• Travel: Travel within the district as needed to meet with clients and partners.

We are seeking a dynamic and experienced Supply Chain Manager to join our Spend Squad to oversee our global logistics and distribution in over 40+ countries. As part of the Spend Squad, your role will primarily focus on providing the best delivery experience by ensuring seamless and timely delivery of our physical cards into customers' hands, guaranteeing satisfaction from start to finish. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

This role sits under Payment Operations organisation supporting Product teams ensure that new and current products, features and processes scale efficiently and securely. 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Here’s how you’ll be contributing to the Operations Team

• Supply Chain / Delivery Optimization:

  • Analyze supply chain / delivery processes and identify areas for improvement to enhance efficiency and reduce costs.

  • Develop and implement strategies to streamline supply chain operations and optimize inventory management. i.e centralised and distribution model for our card manufacturing footprint

  • Develop and implement strategies to improve delivery experience for our customers surrounding speed, transparency and cost.

• Contract Negotiation:

  • Lead contract negotiations with suppliers to secure favorable terms, pricing, and conditions.

  • Collaborate with legal and procurement teams to ensure contracts are compliant and aligned with organizational objectives.

• Vendor Management:

  • Build and maintain strong relationships with vendors, fostering collaboration and driving performance improvements.

  • Monitor vendor performance against key metrics and SLAs, implementing corrective actions as needed.

  • Conduct regular vendor reviews and assessments to evaluate performance and identify opportunities for optimization.

• Data Analysis and Reporting:

  • Utilize analytical tools and methodologies to analyze supply chain data and identify trends, patterns, and opportunities for improvement.

  • Prepare and present regular reports and dashboards on supply chain performance, highlighting key insights and recommendations.

• Risk Management:

  • Identify potential risks and disruptions within the supply chain and develop mitigation strategies to minimize impact.

  • Monitor market trends, geopolitical factors, and other external influences that may affect supply chain operations.

• Provide operational support

  • Work closely with our Cards Operations team to orchestrate the seamless flow of logistics and daily processes to ensure the timely and efficient delivery of cards to our customers

  • Act as the first level escalation point from Operational teams if they are facing blockers on delivery operational matters

This role will give you the opportunity to: 

• Make an Impact - You’ll help to optimize our supply chain operations that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5000+ Wisers with 100+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

Our Regional Finance Team is seeking a highly motivated Finance Controlling Senior Manager to oversee the Q-Commerce controllers of a portfolio of countries as well as provide value-added analysis contributing to important business decisions with key stakeholders. The Finance Controlling Senior Manager is based in the Singapore and will report to the Finance Controlling Lead.

Responsibilities:

• Business partnering activities with local and regional stakeholders for APAC markets and all businesses under the Q-Commerce space
• Be part of a lean high-powered Regional Finance Team, having a strong understanding of finance processes and overseeing matters relating to finance accounting standards and processes and month-end closing activities
• Ensure financial reports are produced accurately and in timely manner.
• Point-of contact in matters relating to process optimisation and standardisation, enhance reporting efficiency such as implementing new accounting processes and reporting guidelines
• Partner with FP&A and Business Insights team to provide accurate and value-added analysis that impacts best estimates, budget and forecasting
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Assist in ad-hoc projects, systems implementation and continually automate/streamline processes to improve business efficiency in the region.
• Assist local stakeholders on group accounting policies, audit, tax and other statutory requirements if necessary

• Coordinate and communicate with cross functional and customer working teams to deliver success.
• Ensure relationship between customers and agency teams are optimised through delivery of data led insights.
• Create cross-channel and platform strategies and recommendations through data.
• Work with internal and external stakeholders to drive test and learn initiatives with innovation agenda.

What a Head of Customer Success Management does at Visa: 

·       Identify and implement process improvements within the Customer Success team

·       Drive identification, forecasting and closing of adoption opportunities

·       Manage a team of Customer Success Managers to ensure the team is achieving their and the Pod’s collective goals

·       Mentoring and coaching the team on how to work closely with the commercial team and customers to identify opportunities and understanding new markets/segments

·       Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning

·       Be a customer champion, ensuring their views are represented in the company and driving continual improvement in user satisfaction

·       Able to clearly articulate Currencycloud’s services and solutions to customers, as well as educating the customer on their market

·       Help improve the knowledge of the team, coaching them on new developments within Currencycloud

·       Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback

·       Maintain a laser focus on quality, with top-notch written and spoken communication

·       Training and onboarding of new team members

Why this is important to Visa

The Head of CSM is a key role in the teams ongoing development and growth of the Customer Success team, which sits at the heart of the action at Currencycloud, creating the link between the customer and Currencycloud’s other teams. The team ensures that our customer's voices are heard so that they can get the maximum value from using our products and successfully grow their businesses. CSMs work in close collaboration with Account Managers and Solution Consultants throughout the whole lifecycle of a customer and are key to driving adoption, growth, and minimizing churn.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Planning:

• Assist the line manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan for full funnel campaigns
• Leverage available planning tools and liaise with media owners for proposals along with recommended ad formats.
• Engage clients on day-to-day operations, media trend updates and various campaign reports on local/regional/global levels.
• Able to read the data in terms of past performance, benchmarking for upcoming major & tactical campaigns.

Buying:

• Understanding between different funnels & focused on the lower funnel campaign strategies to meet goals like ROAS
• Liaise with digital ad ops (campaign set up on self-serve platforms, tracking & implementation for client’s site, ensure ads are properly served and tags are firing).
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others).
• Oversee all performance across channels (Search, Social, Programmatic etc.) & recommend ways to improve performance.
• Closely monitor and optimize performance during campaign period across platforms such as Google Ads, Facebook, TikTok etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Center of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions and Sellers)

What a Director, Management Consultant, Visa Consulting & Analytics for Regional Southeast Asia does at Visa:

We are looking for an individual to join us as a Strategy SME in Visa Consulting and Analytics practice lead for Regional SEA team based in Singapore. This individual will act as a Subject Matter Expert (SME) for payments strategy consulting across regional cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC) working with the respective VCA Market leads. The Director will be responsible for significant components of client consulting engagements, and in some cases leading end-to-end delivery of these engagements, within the Strategy practice vertical. Typically, this will involve the Director interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

Usually, 2-4 months in duration and running in parallel, potential projects could include payment strategy review and roadmap design etc. It would also include driving strategic engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data driven solutions to drive growth of payments with clients, development of industry landscape evaluations and best practices.

Every day is different but a sample of the things you can expect to accomplish include:

• Project Leadership and Business Development: Lead the delivery of Strategic advisory engagements across the regional cluster (IPVMC)
• Business Development: Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Revenue goals: Be responsible for achieving Payment Strategy practice advisory revenue goals
• Thought Leadership & Solution Development: Collaborate with the Asia Pacific Hub Payment Strategy Practice in the development of thought leadership, solution set plays and other assets that Visa’s market teams can use to scale and deliver impact to the payment landscape

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments.

The technical team is an independent team of experts within IQ-EQ providing technical and regulatory assistance / advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas:

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

As a team leader, you will need to resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner, provide technical support to sales and implementation team for prospective and/or new clients

You will responsible for performing reviews on the working papers, financial statements and other complex client deliverables (including quality reviews), to help shape and ensure product quality control of the CS output. Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP, Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well as externally to global clients.

You also need to develop and deliver (quarterly) Technical presentations to update CS teams on accounting and PE industry developments. Maintain in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access, Identify control weaknesses from reviews, discussions with internal audit, and recommend control procedures to reduce risk. 

Identify ways to improve efficiency and effectiveness in the group’s system and processes, Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability, also support development of new services and new business proposals through expert knowledge of internal procedures and industry practice, opportunities to work with senior management on operational and strategic projects, Manage / co-manage Technical Accountant based in Manila and work closely with Technical Team members in UK