Job Description: Service Manager

Position Title: Service Manager
Department: Aftersales
Location: Ubi

Position Overview:

We are seeking a highly skilled and customer-focused Service Manager for our growing electric vehicle (EV) service department. The Service Manager will lead a team responsible for maintaining and servicing our electric vehicle fleet, ensuring customer satisfaction, and achieving service excellence in alignment with the company’s strategic goals. The ideal candidate will possess extensive knowledge of EV technologies, excellent leadership abilities, and a deep understanding of the automotive service industry.

Key Responsibilities:

Team Leadership & Management:

• Lead, train, and develop a team of service technicians, advisors, and support staff to deliver high-quality service and repairs for electric vehicles.
• Foster a positive and productive work environment that promotes teamwork, innovation, and high performance.
• Monitor team performance, provide constructive feedback, and implement training programs to ensure continuous improvement.
  

Customer Service Excellence:

• Oversee day-to-day customer service operations and ensure an exceptional service experience for all clients.
• Address customer concerns or complaints promptly, resolving any service-related issues in a professional and timely manner.
• Ensure timely and effective communication with customers regarding service status, repairs, and updates.
  

Operations & Process Management:

• Manage the service operations to ensure optimal utilization of resources, including technicians, tools, and equipment.
• Implement and enforce service procedures, safety standards, and quality control processes to ensure efficient and accurate work.
• Monitor the performance of service operations, identify areas for improvement, and implement corrective actions as needed.
  

Service Scheduling & Workflow:

• Oversee the scheduling and planning of service appointments and repair timelines to minimize downtime and maximize service efficiency.
• Collaborate with other departments (sales, parts, logistics) to ensure the smooth execution of service orders.
  

EV Expertise:

• Stay updated with the latest developments in electric vehicle technology, including battery management, charging infrastructure, and vehicle diagnostics.
• Ensure technicians are well-trained in EV-specific repairs, software updates, and diagnostic tools.
  

Inventory & Parts Management:

• Coordinate with parts and inventory teams to ensure the timely availability of necessary parts and components for EV repairs.
• Oversee inventory control processes to ensure parts are properly stocked, tracked, and managed.
  

Health, Safety, and Compliance:

• Ensure compliance with health and safety regulations, particularly with regard to the handling of EV batteries and electrical systems.
• Implement and uphold policies regarding workplace safety and environmental standards.
  

Reporting & Budgeting:

• Develop and maintain performance reports on service operations, customer satisfaction, and technician productivity.
• Monitor departmental budget, control costs, and ensure service department profitability.
  

Qualifications:

• Education: Bachelor’s degree in Automotive Technology, Business Management, or a related field (preferred).
  Certification or training in Electric Vehicle technologies (preferred).
  
• Experience: Minimum of 5 years of experience in a service management role within the automotive industry, preferably with experience in electric vehicles (EVs).
  In-depth understanding of automotive service operations, repair processes, and diagnostics, particularly for EVs.
  
• Skills & Competencies: Strong leadership skills with the ability to motivate and manage a diverse team.
  Excellent problem-solving and decision-making abilities.
  Exceptional communication and interpersonal skills, with a customer-centric mindset.
  Strong organizational skills and attention to detail.
  Proficiency in service management software, and diagnostic tools specific to EVs.
  

Position Overview:

The Key Account Manager (KAM) will play a critical role in managing and nurturing relationships with high-value clients in the commercial and industrial sectors. This individual will be responsible for overseeing the sales, technical specifications, and ongoing support of control panels and switch boxes, ensuring that the products meet the specific needs of clients who rely on these products to manage power distribution for their machinery. The KAM will serve as the main point of contact for key accounts, ensuring customer satisfaction, loyalty, and long-term business growth.

Key Responsibilities:

1. Account Management & Relationship BuildingAct as the primary point of contact for key commercial and industrial accounts, managing all aspects of the relationship from sales to post-sales support.
   Develop and maintain strong, long-term relationships with key clients, ensuring high levels of satisfaction and fostering repeat business.
   Understand the client’s business goals, challenges, and needs, and offer tailored solutions using the company’s control panels and switch box products.
   
2. Sales Growth & Revenue GenerationDrive sales growth within assigned key accounts by identifying opportunities for upselling and cross-selling additional products and services.
   Prepare and present customized proposals and quotations to key clients, ensuring alignment with their technical requirements and budget.
   Negotiate pricing and contractual terms to ensure profitability while maintaining competitive positioning within the industry.
   
3. Customer Retention & SatisfactionEnsure exceptional service delivery and customer satisfaction by overseeing the entire order process, from inquiry to delivery.
   Proactively address any customer concerns or issues, working with internal teams (manufacturing, logistics, technical support) to resolve them promptly.
   Regularly check in with clients to assess their satisfaction and anticipate future needs.
   
4. Collaborative Cross-Functional CoordinationWork closely with the engineering, production, and logistics teams to ensure the technical specifications and project timelines for key accounts are met.
   Collaborate with the sales and marketing teams to develop strategies that promote the company’s products to existing and potential customers.
   Provide feedback to product development teams on customer needs and market trends, contributing to product enhancements or new solutions.
   
5. Market and Product ExpertiseStay up to date with the latest trends and technologies in control panels, switch boxes, and industrial electrical products to effectively communicate the benefits to clients.
   Provide technical support and guidance to clients, helping them understand product features, capabilities, and applications for their operations.
   
6. Reporting and ForecastingMaintain accurate records of all customer interactions, sales activities, and key account information in the CRM system.
   Prepare regular sales reports, forecasts, and performance updates for senior management.
   Set and track key performance indicators (KPIs) for each account, ensuring that objectives are met.
   
7. Contract Negotiation & Renewal ManagementLead contract negotiations with key accounts, ensuring mutually beneficial terms and maintaining positive business relationships.
   Oversee contract renewals, ensuring timely and smooth transitions for ongoing projects and services.
   

Qualifications and Skills:

• Education:
  Bachelor’s degree in Business, Engineering, Electrical Engineering, or a related field. Equivalent experience in sales, account management, or technical fields within manufacturing or industrial environments is also acceptable.
• Experience:Minimum of 5 years of experience in account management, sales, or business development, preferably within the manufacturing, electrical, or industrial sectors.
  Proven track record of managing key accounts and delivering sales growth within a B2B environment.
  Experience with control panels, switch boxes, or other electrical distribution systems is highly preferred.
  
• Skills:Strong interpersonal and communication skills with the ability to manage relationships at all levels of an organization.
  Excellent negotiation skills and the ability to craft value-driven proposals.
  Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
  Technical understanding of electrical systems, control panels, switch boxes, and power distribution solutions.
  Ability to work independently while collaborating effectively with cross-functional teams.
  

Working Conditions:

• Full-time, salaried position with performance-based incentives.
• Travel may be required for client visits, trade shows, and industry events.
• Occasional after-hours work may be necessary to accommodate client schedules or resolve urgent issues.

Job Description

• Welcome and attend to customers, providing an excellent one-stop experience at all times.
• Maintain and develop client relationships
• Be proactively engaged in maximizing sales opportunities in order to achieve individual sales targets and KPIs.
• Maintain the showroom and product layoff.
• Handle customer support and liaise with General Managers.
• Act as a strong client advocate, while maintaining business priorities
• Monitor the progress of client inquiries up to confirmation of final resolution
• Provide ongoing technical expertise & assistance
• Work both independently and with a team
• Training will be provided.

Job Requirements

• Independent and self-motivated individual.
• Having a positive attitude to adapt to the dynamic environment.
• Experience in E-commerce and online retail would be an advantage.
• Prior sales experience would be an advantage.
• Must be fluent in English, and preferably in Chinese.

Supplemental Pay:

• Commission pay
• Performance bonus

Essential Job Functions:

The Design Manager is responsible, but not limited to, the following:

General

• Close communication with PD/PM to reflect PD/PM’s intention for the project and establish Design management policy/tactics in line with PD/PM’s intention.
• Responsible for dealing with client and consultant management.

Planning & Programming

• Planning of shop drawings submission schedule to control the sequence and time frame for development of shop drawings.
• Prepare documents/samples submission schedule to control the sequence and timing for samples submission/approval with preferable float time allowed for procurements.

Quality

• Co-ordinate all related design matters with Consultants/ Client.
• Ensure main contract and sub-contract designs co-ordinated fulfil all design requirements.
• Co-ordinate with Contract team for any formal and informal changes made by Consultants.
• Co-ordinate with Contract team for proper sequence of sub-contract awards.
• Resolve technical problems for team.

Safety

• Responsible for the compliance to safety & occupational health practices to be implemented at Design Section and Design subcontractors with IMS safe work methods.
• Responsible for site implementation of safety standards to comply with IMS safe work methods.

Minimum Qualifications:

• Degree or Diploma holder in related discipline.
• At least 10 years of design co-ordination experience with Architectural and Structural trades in the building construction industry.
• Able to work independently. Work experience for at least two large scale construction projects.

Knowledge/Skills/Abilities:

• Good knowledge of local authority requirements and engineering standards.
• Excellent verbal and written communication skills.
• Ability to organise and control activities of the design team.
• Good skill to manage changes by Consultants, i.e. comments to RFI or AI issued, ensure the changes are economically in favour to the Contractor.
• Familiar with 2D CAD operation and good understanding of 3D Modelling management.
• Ability to multi task.
• Ability to analyse and synthesize complex issues quickly.

• Coordinate and lead planning sessions for project development and execution
• Manage staffing and other resource needs to maximize potential for successful execution of projects
• Define project objectives and scope, identifying involvement of internal and external stakeholders
• Conduct risk analysis to reduce unforeseen obstacles and costs
• Create detailed schedule, project parameters, and budget expectations
• Conduct periodic scope, schedule, and cost reviews using industry best practices, to identify needed adjustments
• Measure project performance and progress throughout campaign execution
• Manage client and other stakeholder expectations to maintain productive and engaged relationships
• Document project activities, obstacles, costs, and results
• Delegate project activities and duties in accordance with team members' strengths and experience
• Provide summarized project plan documentation to departmental managers, clients, and other stakeholders as needed
• Engage in continual learning to remain abreast of industry best practices, new technologies, and emerging standards
• Collaborate

Requirements

• Diploma/Degree in Construction Management, Civil Engineering, or a related field
• 5–7 years of experience in construction management, preferably in interior design or fit-outs.
• Strong knowledge of construction processes, materials, and quality standards for interior projects.
• Excellent project management, leadership, and problem-solving skills.
• Proficient in construction tools/software and familiar with design drawings (e.g., AutoCAD).

Roles & Responsibilities

• Manage interior design projects from planning to completion, ensuring timely delivery and quality standards.
• Coordinate with design teams, subcontractors, and vendors to meet project requirements and deadlines.
• Oversee on-site activities, monitor progress, and resolve construction-related issues.
• Ensure compliance with safety, health, and environmental regulations throughout the project.
• Prepare schedules, budgets, and reports while conducting quality checks and site inspections

Send your CV and portfolio via email in PDF version to [email protected].

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Responsibilities:

Overseeing and supervising employees and all activities of the purchasing department.

Preparing plans for the purchase of equipment, services, and supplies.

Following and enforcing the company's procurement policies and procedures.

Reviewing, comparing, analyzing, and approving products and services to be purchased.

Managing inventories and maintaining accurate purchase and pricing records.

Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.

Maintaining good supplier relations and negotiating contracts.

Researching and evaluating prospective suppliers.

Preparing budgets, cost analyses, and reports.

Requirements:

Degree in accounting, business management or a similar field preferred.

2+ years of experience as a procurement officer or in a similar position.

Proficiency in Microsoft Office and purchasing software.

Strong communication and negotiation skills.

Good analytical and strategic thinking skills.

Supervisory and management experience.

Attention to detail.

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures to protect organizational assets.
• Ensure compliance with PDPA, cybersecurity frameworks, and ISO 27001 standards.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with organizational goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Master’s degree in IT Management.
• Minimum of 8 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage, ITIL, ISO 27001, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA and CCNP. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Job Responsibilities:

• Asssist Project Managers in determining and defining project scope and objectives
• Assist in predicting resources needed to reach objectives and manage resources in an effective and efficient manner
• Assist with project schdedule and support with administrative work
• Provide project updates on a consistent basis to project managers
• Research on best practices, techniques, and standards used in project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

The role

As a New Business Manager, you will drive business development efforts and acquire new customers in the Pharma, Biotech and/or Life Sciences industry. Our goal is to sustainably expand our customer base across Singapore, Hong Kong and South East Asia.

How you’ll make impact

• Networking – you nurture a network of contacts, build long-term relationships with decision-makers, and attend industry events to enhance identify business opportunities.
• Collaboration & Internal Communication – You collaborate closely with internal stakeholders, including marketing, delivery, and leadership teams, to ensure that sales efforts are aligned with the overall business strategy. Regularly communicate progress, challenges, and opportunities to senior leadership, ensuring transparency and alignment.
• Mentor and coach more junior team members, helping them grow their business development, consultative sales and client management skills.

What’s important to us

• Domain expertise in Pharma, Biotech and/or Life Sciences industry.
• Active network of executive level contacts within the Singapore and/or Hong Kong.
• Proven track record of achieving/exceeding sales quota.
• Proven professional experience selling data/AI, digital service offerings and software development projects. You have several years of experience in a comparable role with responsibilities in account management, market development and sales of digital service offerings.
• Proven complex sales skills – You bring extensive experience in consultative selling of IT services, showcasing a proven track record of winning complex sales over several years.
• Significant experience influencing C-suite decision-makers
• Formal sales training such as SPIN, Miller Heiman, etc. combined with practical application is highly advantageous
• Tech-savvy – You have a keen interest in technology and implementation-related issues.
• Fluent Communication in English (proficient in both written and spoken communication) – knowing Chinese or Cantonese is a plus.
• Your communication skills enable you to identify customer needs and develop convincing offers together with colleagues from other business areas.
• You have strong business acumen combined with entrepreneurial spirit.
• Exemplary work ethic with proven capability to perform effectively both independently and collaboratively within a team environment.
• You possess a degree, preferably in the business or technology field.
• An understanding of Agile Methodology is preferred
• This is an individual contributor role.
• This position can be based in Singapore or Hong Kong.

A Business Development Manager (BDM) will be responsible for driving the growth of our company by identifying new business opportunities, fostering relationships with potential partners, and expanding the company's market presence. He/she will play a critical role in improving the organization’s revenue by developing strategies to increase sales, penetrate new markets, and enhance customer engagement.

Job Description:

• Identifying Business Opportunities: Researching potential clients, new markets, and trends to find opportunities for growth.
• Building and Maintaining Relationships: Developing and nurturing relationships with clients, stakeholders, and business partners.
• Sales and Negotiation: Leading negotiations with potential clients, closing deals, and ensuring mutually beneficial agreements.
• Strategic Planning: Developing and implementing strategies to achieve business development goals, including expanding into new territories or markets.
• Collaborating with Teams: Working closely with marketing, product development, and operations to ensure alignment with business objectives.
• Monitoring Competitors: Keeping an eye on competitors and their market movements to stay ahead.
• Achieving Targets: Meeting or exceeding sales targets and performance metrics set by the organization.

Technical Skills and Competencies:

1. Good client management skill.

2. Exceptional team management skill.

3. Proficiency in Microsoft Word, Excel and Powerpoint.

4. Market knowledge with up to date market practises.

5. Highly organized and time-management skills.

6. Strong communication and negotiation skills

7. Market research and analytical abilities

8. Strategic thinking and planning

9. Relationship management

10. Sales and marketing expertise

SG United Mid-Career Pathways Programme

Duration of Attachment / Traineeship: 6 months

Approved Training Allowance - $3,800

Singaporeans and Permanent Residents, Mid-Career Individuals (aged 40 and above)

Responsibilities:

• Manage full spectrum of HR functions including recruitment, performance management and compensation & benefits.
• Lead and direct the routine functions of recruitment process -Sourcing, attracting, hiring, and interviewing.
• Monitor office administration to ensure smooth operation and maintain a healthy and safe office environment.
• Monitor full set of C&B functions, including monthly payroll, CPF, taxation and liaising with insurance vendors etc.
• Ensure legal compliance throughout human resource management.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy and head office.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Conduct & assess internal training needs and coordinate learning and development initiatives for all employees.
• Review, revise and provide guidance on employee handbook.
• Organize employee engagement activities e.g., Organize annual dinner, Christmas party, corporate social responsibility.

Requirements:

• Degree in Human Resource, Business or equivalent
• Minimum 5 years of relevant and hands-on experience in Human Resources Management.
• Well versed with Singapore Employment Ordinance, tax law and other related regulations.
• Good command of both written and spoken English
• Good team player, Detail-minded, well-organized with strong problem-solving skills, self-motivated and independent.
• Proficient in MS Office applications.
• Excellent communication & presentation skills

- Prepare, plan, coordinate, and monitor daily project and site work

- Manage project-related paperwork by ensuring all necessary materials are properly filed including

documenting the projects with photos

- Supervise and lead a team of workers and sub-contractor to perform on site work.

- Perform site surveys, produce site drawings, and schedule works

- Participate in site meetings with clients/ subcontractor/ suppliers and propose improvements if necessary

- Liaise with clients’ representatives with regards to all site matters.

- Budget by monitoring and controlling expenses and implementing cost-saving measures

- Observe proper construction safety measures and ensure safety compliance at site

- Responsible for the collection of project advance payment, progress payment and settlement payment

- In charge of the overall management of the project, including construction period, cost, work progress, quality, safety, construction regulation

- Ensure compliance to all governmental and building regulations

- Attend project tender site show-round and tender briefing

- Ensure adherence to Health, Safety and Environment rules and regulations, as well as Quality and Progress at project worksite

Ref.: 2024B082

Job Description

• Lead and manage a team of application specialists and consultants
• Work closely with internal teams including presales, PM, QA and post delivery support to ensure projects are on track and well supported
• Participate in the hiring process to build a highly functional engineering team with an eye for staff retention and development
• PM to ensure projects are on track. Support the projects whenever necessary
• Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers

Job Requirement

• At least 6 years of relevant working experience
• Degree in Computer Science, Computer Engineering or related technical discipline
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Proficiency in software development practices and frameworks.
• Experience with Agile/Scrum methodologies.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Familiarity with cloud platforms, container technologies (e.g. Kubernetes), software governance practices will be advatanges
• Good to have some prior experience in highly regulated industries

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

We are seeking for a Regional Business Development Managaer, Asia for a premium modern building systems technology manufacturer organisation; also an established market leader in the building material sector.

This role would continue building the commercial and hospitality segment, increasing brand awareness and the position of our company within Asia-Pacific region. This includes setting up a network with architects, designers, owner and investors of commercial property and hotel chain to build up good relationships between the companies.

Responsibilities

Regional Market Development

• Business development, research, and profile targets in the commercial property and hospitality segment.
• Identify potential account, and the decision makers within the client organization.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators in the commercial property and hospitality segment.

Key Account Management

• Develop a rapport with new account and provide support that will continually improve the relationship with focus on owner and investors of commercial property and hotel chain.
• Grow and retain existing accounts by presenting new solutions and services for the owner and investors of commercial property and hotel chain.
• Track and record activity on accounts and help to close deals to meet these targets.

Regional Specification

• Work with technical, product and marketing team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Manage and support all regional projects in close collaboration with the responsible regional colleagues.
• Others
• Submit monthly progress reports and ensure data is accurate to the management.
• Participate in internal and external business meeting, industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Participate in the annual stock-take exercise
• Partner with third party training providers as required

Required Knowledge, Skills and Abilities:

• 3 to 5 years of business development regional experience on Hotel and High-end Residential Industry or background in the Interior Designing industry.
• Excellent account management experience.
• Excellent relationship-building, communication and presentation skills.
• Experience in delivering client-focused solutions based on customer needs.
• Understanding of the IoT, Smart Home and/or Hospitality Guestroom Management Systems will be preferred.
• Willing to travel 50% of the time

Company Overview

Rave Tech is a pioneering SaaS provider specializing in travel ERP solutions that leverage machine learning to boost the productivity of travel agents. Our mission is to transform the travel industry by delivering innovative solutions that streamline operations, enhance efficiency, and create superior customer experiences. We are committed to innovation, quality, and continuous improvement, embodying our tagline: Pursuing Advantages to Boost Profitability.

Are you passionate about leveraging technology to drive industry change? Do you thrive in a fast-paced, dynamic environment where your contributions can have a lasting impact? If you're ready to join a team that values creativity, collaboration, and professional growth, Rave Tech is the place for you. We are seeking talented professionals eager to contribute to our vision and shape the future of travel technology.

Job Summary

We are seeking a driven and results-oriented Customer Acquisition Manager to join our dynamic team. In this role, you will identify and qualify leads, understand customer needs, and convert opportunities into successful sales. You will be responsible for crafting findings, closing deals, and achieving sales targets, with a focus on building long-term client relationships.

The ideal candidate should have 2–3 years of experience in technology sales, strong proficiency in English and Chinese, and knowledge of government grants. You should be a passionate hunter, goal-oriented, and self-disciplined, with a positive attitude and the ability to work independently and as part of a team.

This is an excellent opportunity for a motivated individual to thrive in a fast-paced, innovative environment while contributing to our company's growth.

Key Responsibilities

• Research, identify, and develop new business opportunities to expand the company's customer base.
• Conduct in-depth consultations to understand customers' requirements, pain points, and goals.
• Translate customer requirements into clear write-up based on customer business needs and requirements.
• Develop and execute strategies to close sales deals, ensuring achievement of monthly and quarterly targets.
• Provide guidance on relevant grants and funding opportunities to support customers purchase decisions.
• Build and maintain strong, long-lasting relationships with clients to encourage repeat business and referrals.
• Maintain accurate records of sales activities, leads, and pipeline progress in CRM systems.

Requirements

• Minimum 2–3 years of experience in technology sales or related fields.
• Strong communication skills in spoken, written, and reading English and Chinese.
• Diploma or higher education is preferred.
• Proficiency in CRM systems, software, and online tools is not required, but the ability to quickly adapt to new software and tools is essential.
• Familiarity with government grants or funding schemes is an added advantage.
• Understanding of digital marketing and related areas will be an added advantage.
• Singapore Citizens and Singapore Permanent Residents preferred.

Personality Trait

• Passionate Hunter: Driven by the thrill of prospecting and closing new deals.
• Goal Getter: Results-oriented with a proven track record of meeting or exceeding sales targets.
• Willing to Learn: Eager to adapt, grow, and refine skills in a dynamic environment.
• Positive Attitude: Maintains an optimistic outlook, even in challenging situations.
• Team Player: Collaborates effectively with internal teams to deliver exceptional client solutions.
• Integrity: Demonstrates honesty and ethics in all business dealings.
• Self-Discipline: Manages time and tasks efficiently to meet deadlines and commitments.
• Independent Worker: Able to operate with minimal supervision while delivering high-quality results.

What We Offer

• Competitive salary and benefits package
• Opportunity to work on cutting-edge technologies and projects
• A collaborative and inclusive work environment
• Professional development and growth opportunities
• Flexible working hours and remote work options

Duties include, but not limited to:

• Develop construction project schedule
• Deliver project on time, to budget and to other agreed success criteria within corporate guidelines including the client requirements.
• Manage and oversee the day-to-day construction management of the project and provide timely updates
• Respond swiftly to work delays, emergencies, and other problems
• Ensure compliance to all governmental and building regulations
• Make sure all staff, contractors and suppliers are very clear on the project needs, requirements and schedule
• Establish good communication and working relationships with client, consultants, government agencies, contractors, suppliers and staff.
• Manage project team, all site staff, site works, materials and equipment effectively and efficiently
• Investigate unsatisfactory productivity / performance and initiate measures to improve
• Identify possible risks to project and stakeholders, as well as create contingency plans to mitigate these risks
• Responsible for all inspection activities
• Monitor and supervise entire project team to ensure compliance of work
• Check and monitor project budget, as well as prepare for unforeseen costs
• Manage material at construction site to ensure zero wastage and no overstock of material
• Manage company assets and equipment rental to ensure optimal utilization and cost
• Manage manpower and overtime cost to ensure optimal cost benefit within or below budget
• Attend and/or chair meetings with clients, architects, engineers and workers
• Prepare regular progress reports for each project
• Ensure all changes to specifications, work scopes and drawings are properly documented
• Undertake accident investigation when remitted by the relevant designated competent person
• Any other ad-hoc projects and duties as required by the management

Requirements:

• Minimum experience of 3 years as a Construction Project Manager / Coordinator
• Candidate should possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Others or equivalent.
• Able to work flexibly and react to different situations and needs efficiently
• Able to lead a team and motivate team members
• Strong leadership, communication and negotiation skills.
• Demonstrate high level of integrity, professionalism, and technical competency
• Critical part planning, strategic planning, timeline management, multi-tasking
• Very knowledgeable in project processes and procedures, Building regulations, Health & Safety legislation, environmental and best practices.
• Outgoing, self-motivated, and goal-oriented
• Languages: Proficient in English, Other Languages are good to have

Job Summary:

DELTEQ, a 20+ year establishment in ICT business, seeks an experienced and competent Account Manager to drive sales and take on customer account management responsibilities. The successful candidate shall focus on acquiring additional revenue streams from existing clientele as well as identifying new customers who can benefit from our product and services offerings. Reporting to the Business Head, you will be responsible for meeting/exceeding monthly and quarterly quotas for both revenue and gross profit. We are looking forward to a sales-oriented professional who values responsibility, productivity and customer satisfaction.

Duties and Responsibilities:

Responsible for managing the complete sales process with established and prospective accounts, including the identification of potential opportunities. Collaborate closely with key stakeholders to facilitate deal closure.
To help plan and execute sales hunting activities with minimum supervision from the management
To develop sales account planning which includes forecasting and revenue report for each sales account. Regularly review and adjust plans as needed
Ensure scheduled payment from clients
Maintain a sales pipeline which is 3 times the sales target assigned per quarter
Meeting/exceeding monthly and quarterly quotas for both revenue and gross profit
Plan and attend regular update meetings with the customers
Manage ad-hoc queries and enquiries generated by account portfolio
Liaise with internal departments to ensure the promptness and customer satisfaction of delivery of goods and services
Development of new clients for the company including winbacks
Liaison with distributors and principal vendors
Preparation of tender submission

Desired Skills, Qualifications and Experience:

Diploma or Degree in Business Management/Information Technology or equivalent
Any other diploma or degree in any other disciplines with a sales training or sales course can also apply
Minimum 3 years of sales experience in selling infrastructure and solution selling
Familiar with sales bidding process in government/commercial space will be an advantadge
Proven track record as an account manager within IT SI company
Result-oriented with the ability to work independently and under pressure
Ability to identify and develop sales opportunities, and to achieve sales quota

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Job Descriptions:

• Supervise employee recruitment, transfers and terminations.
• Review and evaluate applications for employment
• Conduct initial screening and interview of potential candidates
• Assist in reviewing job description before advertising
• Assist employees with performance appraisals and provide guidance on employee benefits packages.
• Managing employee training and development programs.
• Facilitate the offer process by extending the offer and briefing to shortlisted candidates on the employment terms and conditions
• Conduct the full on-boarding process of new hires (e.g. employment contract, register of medical insurance, etc)
• Maintain and ensure proper documentation of employee database
• Responsible for letters preparation (e.g. transfer letter, confirmation letter, acceptance of resignation and etc)
• Administer employees’ confirmation and ensure timely processing of documentation
• Arrange and liaise with external vendor for the course for employees
• Process work passes application, renewal, cancellation and medical check-up for new employees
• Support the offboarding related activities including exit interview
• Assist in employee disciplinary, handling complaints and grievance issues
• Adhoc assignments as and when assign by the management

Requirements:

• Minimum a Diploma in Human Resources Management or equivalent
• Fast learner, detail oriented and able to work independently and as a team
• Proactive, able to mulit-task and work in a fast paced environment
• Good knowledge on employment legislations
• Proficient in use of Google software applications
• Good interpersonal skills, initiative and willing to learn
• At least 2 year(s) of working experience in the related field

Our Benefits:

• Meals and Refreshments• : All employees may take meals and refreshments served by the MTFA kitchens.

• Healthcare• : Medical and Dental Coverage

• Time Off• : Paid leave, including Vacation, Medical, Marriage and Birthday Leave

• Learning Opportunities• : Access training and development programs to boost your skills and career.

• Team Fun• : Join in on yearly retreats and monthly team bonding activities.

If you're enthusiastic about guiding individuals on their journey to personal and professional growth, and if you thrive in an environment where collaboration and innovation are valued, then seize this opportunity to apply and become an integral part of our vibrant and dynamic team!

Want to make waves in the beauty industry?

We're seeking a talented Digital Marketing Manager to join our team. You'll be at the forefront of our marketing efforts, driving lead generation and brand awareness. If you're a creative problem-solver with a passion for digital marketing, this role is for you.

Key Responsibilities:

Develop and Implement Lead Generation Strategies:

• Design and execute effective and comprehensive lead-generation campaigns across various digital channels including email, social media, PPC, SEO, and content marketing.
• Utilize marketing automation tools to nurture leads and move them through the sales funnel effectively
• Develop targeted marketing strategies to attract and convert leads at different stages of the buyer's journey.

Campaign Management and Optimization

• Design and manage campaigns from conception to execution, ensuring they align with business goals and deliver measurable results.
• Create compelling and conversion-focused content landing pages, email campaigns, and social media posts.
• Monitor and analyze campaign performance metrics, providing regular reports and insights to stakeholders.
• Use insights from data analysis to optimize campaigns, improve conversion rates, and achieve lead generation targets.
• Optimize campaigns based on performance data to improve lead quality and conversion rates

Content Creation and Optimization

• Collaborate and develop with the content team to create compelling content tailored to target audiences to attract and convert potential leads, including blog posts, whitepapers, case studies, and webinars.
• Optimize content for SEO to enhance visibility and organic traffic.

Data Analysis and Reporting

• Conduct keyword research and use SEO best practices to increase organic traffic and improve search engine rankings.
• Manage and optimize SEM campaigns to ensure high ROI and effective budget utilization.
• Utilize analytics tools to track, measure, and report on campaign performance and ROI.
• Conduct A/B testing and other performance analyses to refine and improve marketing strategies.

CRM and Marketing Automation:

• Manage and optimize CRM and marketing automation systems to nurture leads through the sales funnel.
• Implement and refine lead scoring and nurturing processes to improve conversion rates.

Social Media Strategy and Management:

• Develop and execute social media strategies to increase brand awareness and generate leads.
• Engage with the online community, respond to inquiries, and foster relationships with potential clients.

Collaboration and Coordination:

• Work closely with the sales team to ensure alignment on lead quality and follow-up processes.
• Collaborate with the design team to create visually appealing marketing materials.
• Provide regular updates and insights to sales on campaign performance and lead behavior.

Budget Management:

• Manage the digital marketing budget, ensuring efficient allocation of resources to maximize ROI.
• Monitor and report on spending against budget.

Industry Trend Monitoring:

• Keep abreast of the latest digital marketing trends and technologies.
• Implement new tools and techniques to improve lead generation efforts.

Qualifications / Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Proven experience (5+ years) in digital marketing with a strong emphasis and focus on lead generation.
• Proven track record of developing and executing successful lead generation campaigns.
• Strong understanding of digital marketing channels (SEO, SEM, PPC, social media, email marketing).
• Experience in B2B or B2C marketing.
• Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent written and verbal communication skills.
• Proficiency in using digital marketing tools and platforms, including Google Analytics, Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, etc.
• Creative thinking and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Why Caring Skin:

At Caring Skin, we are committed to being a good company that creates great value, impacts lives with our high-quality skin care solution, and being the place of choice for customers and employees.

We believe great service starts from supporting our colleagues well. We care for one another like a family. We take pride in our work and want to continue doing good.

By joining Caring Skin, you can make a difference in the lives of others with the potential you can bring to the team, and through our holistic skincare solution.

Join Our Team at Caring Skin - A Certified Great Place to Work!

Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!

Why You'll Love Working Here:

Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.

Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.

Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.

Work-Life Balance: We understand the importance of balance. Our goal is to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life both at work and home.

Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.

Interested applicants are invited to send an updated resume along with a portfolio link to HR or click Apply Now.

You may also Text to 8779 0917.

Qualifications

Requirements

Skills & Experience:

• Degree in IT, Computer Science or related field

• Minimum 10 years of root cause analysis (RCA) exposure & involvement leading discussions as a problem manager or incident commander

• In depth understanding of Public/Private/Hybrid cloud solutions

• Hands on experience with popular CI/CD tools like Jenkins, Nexus, SonarQube, Bitbucket etc.

• Good exposure to logging & monitoring tools like Splunk, Dynatrace, Prometheus, Grafana, ELF/ELK

• Good understanding of cloud native technologies like Containers, Kubernetes etc.

• Develop & enhance production monitoring & management capabilities leveraging existing platforms & tools

• In depth understanding of Incident & Problem Management functions & activities

• Good understanding of Identity and access management

• Software incident & problem management

• Work with stakeholders & command centre in trouble shooting, escalating & solutioning critical site incidents

• Proficiency in event management tools and platforms

• Familiarity with ITIL (Information Technology Infrastructure Library) practices related to Incident Management, Problem Management, Change Management and Event management

• Experience with AI/ML technologies and their application in incident analysis

Responsibilities

• Develop and implement application security policies, standards, and procedures.
• Conduct regular security assessments and code reviews to identify vulnerabilities and risks.
• Design and execute security testing strategies (.g., penetration testing, vulnerability scanning).

Qualifications

• Degree in computer science or related field
• 6-10 years’ experience in the domain of application security and development
• Ideally, you have completed or are about to complete a Security certification (e.g. CISSP, CSSLP, CEH)
• Proven experience in application security, with a strong understanding of web application vulnerabilities (OWASP Top 10, etc.).
• Hands-on experience with security tools such as static analysis tools, dynamic analysis tools, and penetration testing tools.

Job Summary:

• 5 days work
• Location: West Coast
• Basic up to $7000

Job Description:

• Oversee full-set HR and finance operations, ensuring compliance with company policies and statutory requirements.
• Manage end-to-end payroll processing for a team of fewer than 30 headcounts (HCs), including timely and accurate salary disbursements, deductions, and benefits administration.
• Prepare and review monthly financial statements, ensuring the accuracy and completeness of financial data.
• Perform detailed financial analysis to assess business performance, including variance analysis, trend analysis, and forecasting.
• Prepare and present financial charts and reports to senior management, identifying key financial indicators and actionable insights.
• Ensure proper reconciliation of company accounts and maintain up-to-date financial records.
• Monitor and optimize internal controls and financial processes to improve operational efficiency.
• Assist with budget planning and cost control, providing financial guidance and support to various departments.
• Handle tax filings, including corporate tax and employee tax obligations, ensuring timely compliance with relevant tax laws.
• Support audits by providing necessary documentation and working with auditors to complete financial audits.
• Develop and implement HR policies and procedures related to payroll, employee benefits, and financial processes.
• Ensure accurate tracking and reporting of employee leave, attendance, and other HR-related financial data.
• Advise management on financial implications of business decisions, including budgeting, hiring, and compensation.
• Foster strong relationships with external partners (e.g., auditors, tax advisors) and internal stakeholders to enhance financial and HR performance.
• Stay updated on changes in tax regulations, labor laws, and financial reporting standards to ensure compliance.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in HR, payroll management, and finance operations.
• Strong understanding of financial analysis, reporting, and budgeting.
• Proficient in financial software and HR management systems.
• Excellent communication and interpersonal skills.
• Attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)

Qualification training shall be provided as necessary to attain competency to deliver job responsibilities.

Main Job Responsibilities:

• Conduct 3rd party audits to assess organizations' Information Security Management System and related Statement of Applicability (SoA) for conformity with ISO/IEC 27001 and in strict compliance with GIC's Code of Ethics and established audit procedures
• Conduct other related Information Security, Cybersecurity, Data Protection audits – ISO/IEC 27701, ISO/IEC 27017, ISO/IEC 27018, CSA Cyber Essentials mark, CSA Cyber Trust mark, IMDA Data Protection Trust mark, GDPR Compliance audits, Second Party IT audits
• Conduct Information Security, Cybersecurity, Data Protection trainings/workshops/seminars
• Manage the entire audit process from planning, conducting, reporting, and following up on the assigned audits.
• Support in technical review of audit reports and technical advice to Sales Team and Certification Team as and when required.

Job Qualifications / Requirements:

• Possess a professional degree in Computer Science/Information Security/Cybersecurity or related fields to Information Technology
• At least two years are in a role or function relating to information security/Cybersecurity
• Successfully completed a Lead Auditor Course in ISO/IEC 2700 Information Security Management System (ISMS)
• Having completed training courses in Singapore PDPA Fundamentals/Practitioner and holding industry certifications like CISA, CIPM, CISSP will be advantageous