✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimize IT service quality and compliance with organizational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organization's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organizational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimization and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyze data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.ITIL V4 certification is preferred.

Responsibilities:

• Able to train BIM modeller and drafters in company BIM standards.
• Able to setup & monitor modelling environment.
• Able to manage model schedule based on site schedule and must be aligned on the critical path of the project.
• Able to monitor BIM model & shop drawing creation and revisions.
• Able to conduct QAQC to the BIM models.
• Able to manage BIM modellers work scope & work schedule.
• Able to establish and monitor clashes with project team and in ICE sessions.
• Able to execute virtual mock-up sessions and coordination workflow.
• Able to execute simulations for 4D & 5D.
• Have At least 3 years open building Design (OBD) software modeling and coordination experience.
• Well know OBD modeling and drawing management, model standards setup, and workflow.
• Understand the construction / Shop drawings presentation and relevant requirements.
• Can produce and manage 2D-6D BIM models.

Requirements:

• Strong computer, technical and communication skills are essential and required.

• Degree in Architecture, Civil and Structural Engineering, MEP Engineering or a relevant related field

• Minimum 5 years of advanced and progressive BIM technologies with hands-on experience in the Architectural, C&S and MEP discipline

• Experience in implementing the BIM adoption of design authoring and collaboration technology tools in construction project.

Position: Automotive sales manager

• Working hours: 5 days, 9:30am - 6:30pm
• Salary: $4000 - $5000 + Commission
• Working Location: Macpherson

Requirements:

• Min 10 years in the relevant field is required
• Experienced in leadership and team management
• Proven track record in sales in the automotive industry
• Strong analytical skills to assess market trends, sales performance, and financial data.
• Possessing a valid Singapore driving license is preferred

Job Responsibilities

• Lead, manage, and motivate a team of Salesmen to achieve sales targets.
• Establish clear sales goals and objectives for the team, ensuring alignment with the company's overall targets.
• Regularly assess the performance of salesmen, providing feedback, guidance, and support to help them achieve their targets.
• Provide training and development opportunities to salesmen to enhance their skills and improve sales performance.
• Achieve a monthly sales target of 30 new cars, with both new and used cars contributing to the goal.
• Oversee the management of sales leads, ensuring timely follow-up and conversion of leads into sales.
• Assist salesmen in negotiating deals and closing sales to meet or exceed sales targets.
• Manage the sales department's budget, ensuring expenses are controlled and financial targets are met.
• Prepare and present regular sales reports to senior management, highlighting performance against targets, trends, and areas for improvement.
• Conduct market research and analysis to identify opportunities, threats, and trends in the new and used car markets.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

Primary Function of Position

The Commercial Distribution Manager for ASEAN is responsible for establishing, developing and supporting the assigned Distributor. This involves becoming an expert in ISI commercial operations, sales processes, use of surgical robotics and building high-performing teams that establish mutually beneficial distributor relationships. The position requires a number of capabilities including leadership competencies, clinical competencies, and a broad network within the surgical space, with commercial acumen. She/He is expected to provide an extraordinary degree of communication, collaboration and information gathering while recommending solutions to Distributor Principals and ISI Leadership team.

Essential Job Duties

• Conduct proper due diligence on the current distributor and provide an executive summary.
• Teach distributor all aspects of clinical business, procedures and capital sales process.
• Assist distributor in developing their business plans, including quarterly system and procedure targets to achieve or exceed their goals.
• Organize annual business planning meetings and quarterly business reviews with the distributor along with the appropriate planning and follow up communication.
• Organize and coordinate surgeon training activities utilizing the Technical Training Pathway (TTP).
• Develop/align on regional strategy to support the adoption of da Vinci surgery over 3-5 years with the Distributor.
• Conduct regular “field visits” in coordination with distributor representatives to understand market dynamics, provide coaching and bring value to customers to support the adoption of da Vinci surgery.
• Provide distributor’ representatives with new and existing product information and assist them during initial launch and utilization of new products.
• Coordinate with multiple IS stakeholders (Customer Training, Sales Training, Regulatory, etc.) and distributors to maximize resource utilization, drive efficiency, continuously improve process.
• Assist distributor personnel with their operational activities including best practices with procedure coverage at hospitals, weekly reporting accuracy, capital sales and weekly forecasting.
• Develop National and Regional Key Opinion Leaders (KOL’s), reference sites and epicenters.
• Review and propose Intuitive Surgical presence in national congresses and symposiums.
• Timely expense reporting with an unwavering ethical business attitude.
• Perform due diligence on the distributor ability to support Intuitive Surgical customers’ needs based on distributor agreement terms and conditions

Qualifications

Required Skills and Experience

• Minimum 6+ years of experience in Direct Sales, Distribution Sales or related positions in the medical device industry.
• Demonstrated success in leveraging a thorough understanding of market, trends, technology, and opportunities in the geographical region to develop successful distribution commercial plans.
• Strong leadership skills with deep business acumen in surgical robotics or related industry.
• Self-starter with genuine ability to develop strong partnerships.
• Strong team player and record of accomplishment in working collaboratively with multiple stakeholders.
• Goes above and beyond and continuously finds new ways to deliver value.
• Unwavering, natural business ethics.
• Strong ability to visualize, articulate, and solve complex problems and concepts, interpret large quantities of detailed data, and make decisions or recommendations based on the available information.
• Deep understanding of the culture, customs, and traditions of the countries under responsibility.
• Ability to travel extensively.
• Language: English fluent

Required Education and Training

• Minimum Bachelor’s degree in business or medical related field required, advanced degree strongly preferred.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

You are responsible for internal and external communications in support of key business objectives, BD associate engagement, and regional company reputation.

This role will partner closely with SEA VP/GM and SEA Leadership, to ensure all communications activities align to SEA Vision and specific regional goals and objectives. The Communication manager will report to the SEA VP/GM.

Job Responsibilities

SEA Internal and External Communication:

• Develop and deliver BD’s SEA communications plans, including integrated internal and external communications in support of regional priorities and objectives.
• Lead SEA internal communications plans and execution for BD Associate engagement, including campaigns, SEA VP/GM communications, SEA LT engagement, content development and support for internal communications initiatives and interactions that improve employee engagement and understanding of the company’s strategy and SEA role supporting BD 2025.
• Responsible for the development of communications campaigns and actions that support the strategies and purpose of BD.
• Manage internal communication strategy, such as intranet, in-person and virtual events such as town halls, employee engagement plans, among others as needed.
• Manage SEA external communications as needed in alignment with corporate external guidelines and strategy. This could include proactive and reactive external communications campaigns, digital content, and potential engagement with regional media and others as needed by the business and agreed with corporate.
• Ensure issues preparedness and issues management for the SEA region in line with corporate standards. Partner closely with Public Relations and Corporate Communications as needed for specific matters.
• Build strong relationships with colleagues across the enterprise. Partner with Corporate Communications colleagues to ensure consistency and alignment in regional and corporate messages and content, as well as HR, commercial teams and other functions.
• Stay current on relevant regional, industry, economic, and governmental topics and issues that should be reflected in or referenced in communications, internal or external.

SEA Regional Customer Events Management and Support:

• Works with Tradeshow/Events Manager to develop and coordinate communications to support industry meetings and trade show exhibits.
• Handle vendor and association relationships, negotiate contracts, and supervise all event activities including but not limited to, housing, badges & food/beverage.
• Approve design, layout, cost estimates and construction of exhibits and displays.
• Work with creative agency on messaging, artwork and promotional materials for events including but not limited to, email campaigns, social media, communications to the field, pre and post meeting notices.
• Ensure compliance with BD Quality and Regulatory requirements and adherence to MarCom standards and procedures.

Preferred Requirements:

• Bachelor’s Degree required – preferably in Communications, Journalism, Marketing, Public Relations, Business, or related field. Advanced degree is a plus.
• Minimum 5-7 years of relevant Public Relations and Communications experience, working in large Multinational Corporation. Agency experience will be preferred.
• Proficiency in English is mandatory for this role.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

1. Have more than 5 years of working experience in the beauty and skincare industry.

2. Can speak in English and Mandarin

3. Have skill in eyebrow embroidery

4. Have working as manager experience

5. Have good communication skills and leadership

1. 至少有5 年以上的工作经验

2.可以讲英文和华文

3. 有纹绣的技能

4.有当过经理的经验

5. 有好的沟通能力和领导能力

• Have strong integration working experience and knowledge of the key integration points between the other SAP modules.
• A minimum of 10+ years of applicable experience in SAP QM and PP, authorization in a manufacturing setting (Preferably in the Chemical industry) and proficiency in SAP ECC 6.0 and/or S/4 HANA is required.
• Having SAP certification in the QM/PP module is highly recommended, alongside a solid understanding of SAP report development (ABAP) and form development.
• Must have at least two full life-cycle SAP R/3 ECC 6.0 and / or SAP S/4 HANA implementation experience (Project Preparation till Go-Live) or greenfield implementation
• Strong understanding of QM and PP functionalities and able to apply them to business issues and have hands-on experience in configuring them. Should have good integration experience in SD/MM/PP. Knowledge of integration between IBP, BW and ECC will have advantage
• Capability to assess issues and offer explicit suggestions.
• Must be able to work independently as well as a team player and can manage own workload with little to no supervision.
• Must be results oriented, and demonstrate a can-do attitude – adaptability, flexibility and resourcefulness.
• Bachelor’s Degree in Computer Science, Engineering, Information Technology, Information System, Info-communications, Science or its equivalent
• Good communication (written and oral) and interpersonal skills.
• Must be familiar with process and project documentation.
• Capability to juggle various tasks and oversee multiple assignments and projects concurrently.

We are representing our client in the global technology and engineering space to look for an experienced Business Development Manager to complement the existing team.

Responsibilities

• Lead and spearhead Public/ Government Service business development activities
• Plan, develop, and implement policies and strategies for the organization's growth and diversification in the local market
• Drive efforts to expand market share within Singapore
• Conduct research and analysis of business opportunities, assess potential local markets, and develop projects for new marketing initiatives
• Evaluate projects through financial feasibility studies, market research, and planning
• Collaborate extensively with other departments on local projects and developments
• Provide strategic direction in business expansion based on a thorough understanding of business administration procedures and legal requirements
• Monitor the activities of external and internal parties to achieve business objectives
• Investigate the feasibility of setting up new business ventures to agreed business and legal standards
• Communicate and interact with government regulatory bodies to ensure compliance and protect the company's interests
• Monitor relevant economic, financial, social, market, and administrative trends within Singapore
• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market
• Conduct market research on local business potentials
• Explore licensing of products and acquisition of suitable companies through alliances, joint ventures, mergers, etc

Requirements

• Degree Business Administration, or equivalent.
• Experienced in financial reporting, systems, and analysis
• Proficient in software tools and financial modeling; experience is an advantage
• Outgoing, independent, and possesses strong people skills
• Excellent presentation and writing skills
• More than 10 years of experience in management reporting, accounting, or financial analysis
• Ability to interpret financial methodology

Job Description:

1. Develop the cross-border business and conduct market research and analysis on cross-border customers to improve existing services and revise existing policies and procedures.

2. Promote cross-border financial services targeting foreign students and expatriates/work pass holders, manage witness-account opening, organise and collaborate with corporate banking department on promotional activities.

3. Pro-actively assist head office on the review and adjustment of products and services and data consolidation, provide training to branches in China and Singapore on the opening of witness accounts and cross-border products and services,

4. Manage consistent promotion of cross-border financial services to develop the business.

5. Collaborate with overseas branches, including BOCHK, to promote the development of cross-border business.

6. Assist with the preparation and submission of business data and reports.

7. Other tasks and duties as assigned.

8. Achieve the department's cross-border business targets.

Requirement:

1. Education：Bachelor Degree and above is preferred.

2. Working Experience: 1 years and above.

3. Competency：Strong relationship building and interpersonal skills, with good oral and written communication and coordination skills in English and Mandarin so as to speak with Chinese speaking customers and stakeholders.

Other requirements:

4. Experience in financial services,business analysis,product development,financial management is preferred.

5. Enrich and manage data and translate insight into action.

6. Ability to meet timelines, prioritize business needs and manage multiple projects requirementssimultaneously

7. Ownership of results and commitment to goals

8. Highly independent and self-motivated, should be able to work with minimum supervision

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Assistant Manager and invite talented individuals to join us in our mission.

Job Description:

• Provide HR support to the HR Manager across functions ranging from (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the HR Manager and President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Responsibilities

• Evaluate, process and approve Permit to Work (PTW) submitted by different users and contractors for hospital works, including and not limiting to renovation works, construction work, maintenance works and installations. Ensure compliance with all the applicable legislation, statutory, codes governing environmental health & safety and pandemic and emergency response measures. Review and monitor current information, registration and documents for regulatory and hospital safety compliance, including for hazardous materials and agents.

• Develop and continually improve policies, procedures and monitoring systems to facilitate compliance with regulations and guidelines. This includes interfacing with regulatory agencies, committee members and institutional staff to formulate corrective actions.

• Design WSH-related training for all levels of company’s employees when necessary.

• Assess risk potential of activities within the hospital premises and company’s off-site services, including hazardous laboratory and research experimental protocols. Liaise with relevant parties to develop and maintain a relevant Risk Management System.

• Develop and implement accident investigations, data analysis and recurrence prevention programs and procedures.

• Conduct site reviews and checks of company’s operations and facilities together with different internal and external stakeholders.

• Direct hospital hygiene, occupational, and general safety programmes to ensure safety environment and comply with safety standards.

Requirements

• Education with Degree, preferably in Engineering/ Applied or Basic Science/ Environmental Services/ Industry Hygiene or a related field.

• Experience of at least 5 years of directly related experience in environmental health and safety compliance.

• The incumbent is expected to train and develop team members and other staff members; provide appropriate coaching, mentoring and supervision to staff members.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

About my client

My client is a leading and prominent telecommunications provider, well-known for delivering innovative solutions in mobile, broadband, and digital services across multiple markets. It plays a pivotal role in connecting businesses and individuals with cutting-edge technologies, driving digital transformation.

As part of its continuous growth, they are seeking a Corporate Communications Manager who would play a critical role in managing media relations, crafting compelling narratives, and effectively handling issues or crises that may arise in a dynamic and competitive industry

About the role

Reporting to the Director of Strategic Communications

• Develop and execute comprehensive corporate communication strategies to support business objectives and enhance the organization’s public image.
• Lead and manage media relations efforts, including drafting press releases, speech writing, and responding to media inquiries.
• Handle issues management effectively, ensuring clear, timely, and impactful communication during crises.
• Collaborate with internal and external stakeholders to produce clear, factual, and relevant written materials, including speeches, reports, and presentations.
• Plan, coordinate, and execute projects, ensuring delivery within stipulated objectives and timelines.
• Build and maintain strong relationships with peers, senior management, and external stakeholders, including the media, to foster positive outcomes.
• Leverage technology and digital tools to streamline communication processes and ensure efficient project management.

Skills and experience required

• Proven track record of successfully leading projects and achieving communication objectives.
• Exceptional writing and editing skills, including speech writing, with a passion for crafting impactful messages.
• Strong organizational and planning abilities, with a proactive and resourceful approach to problem-solving.
• Excellent interpersonal and relationship management skills, with the ability to influence peers, subordinates, senior leaders, and media professionals.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

What impact will you make?

At Deloitte, we offer a unique career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you will do

Deloitte is looking for highly motivated and dynamic individuals to add talent to our team of Audit Professionals.

The incumbent will work with a team of audit professionals in the Audit or Financial Services Industry (FSI), providing audit services to a portfolio of diversified clients comprising publicly listed companies, MNCs, local conglomerates and financial institutions (including banking, insurance and securities). The successful candidate can also look forward to other projects such as initial public offerings related work, due diligence and special investigations work.

Your role as a leader

At Deloitte, we believe in empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our organisation are expected to:

• Understand the goals of our clients and Deloitte, and align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for our people to grow, develop and succeed.
• Establish a positive relationship with senior stakeholders.
• Deliver exceptional client service. Maximise results and drive high performance from our people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contributions.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Requirements:

The position calls for candidates with an accounting degree/professional qualification. Managers should have at least 6 years of relevant audit experience in a professional practice. The level of appointment will commensurate with the experience level.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Regional Datacenter Business Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Regional Business Program Manager your performance objectives include:

• Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric services
• Solving complex challenges between remote and onsite support personnel
• Assist in preparation of quarterly spend management review materials at datacenter site and regional level
• Assist with tracking of datacenter Maintenance and Repair activities.
• Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives, automation and programs
• Assist in managing organizational supplier contracts end to end (procurement engagement, cost/terms negotiations, contracting, change orders, scorecards, recurring business reviews, etc.)
• Support organizational financial management, budgeting, and forecasting
• Evaluate cost savings opportunities and implement strategic projects to realize savings
• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams
• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
• Coordinate closely between datacenter field operations teams and Global Business Operations to foster alignment and partnerships for business success.
• Ability to work independently in a remote workplace setting

Capabilities important to success include:

• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
• Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
• Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
• Process and Technology: Demonstrate a solid understanding of IT and CE environments including operational processes and industry best practices
• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.
• Team Player: Ability to both contribute strategically to the team and support strategic decisions

Qualifications

Required Qualifications:

• Bachelor’s Degree in Engineering, Business, Finance or Computer Science or 8+ years equivalent experience providing business support in a 24x7x365 production environment.
• OR 5+ years industry experience and college course work with a focus in change management processes

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's degree in related field, MBA preferred.
• 6+ years of relevant finance, planning or analysis work experiences with a strong analytical foundation.
• Proven PowerPoint, Excel, PBI and tools skills
• Thorough and detailed oriented, while summarizing results to drive broader business context and insight
• Able to manage multiple work streams and prioritize as needed
• Strong partnering capabilities, including the ability to influence others without direct authority and appropriately push back when required
• Collaborative and inclusive when working with others
• Prior experiences in driver-based cost analysis preferred
• Self-starter driving best-in-class decision support in ambiguous environments
• Comfort working at multiple altitudes, from strategic/high-level projects to detailed analysis and transactions.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Sponsorship Sales Manager

About the company:

I am excited to be partnering with the world's leading global research and advisory organisation. Well known for their century-long history, they provide a perspective on economic trends, management practices and public policy.

The team is seeking for Sponsorship Sales Manager, where you will be playing a crucial role in generating new business opportunities and building strong relationships with key decision-makers.

Responsibilities:

• Drive revenue growth through sponsorship sales, memberships and centre program offerings.
• Identify and pursue new business opportunities, build strong client relationships, and negotiate deals.
• Collaborate with internal teams to develop and execute effective sales and marketing strategies.
• Ensure seamless event execution and manage client relationships.
• Accurately track and report on sales activities and performance metrics.
• Market Analysis - Monitor industry trends and competitive landscape to identify opportunities.

Qualifications:

• Proven track record in sponsorship and partnership sales, with a focus on the APAC market.
• Strong consultative selling skills and the ability to engage with senior-level executives.
• Excellent communication, negotiation, and analytic skills.
• Only Singaporeans / PRs

Sparks an interest? Lets connect!

EA License No.: R22109322

Agency License No.: 11C4388

The Riot Operations Center (ROC) provides 24/7 live response for issues that impact our players. The ROC maintains three sites around the world to provide this coverage, and each site must be able to act independently while keeping its processes and direction aligned with those of the ROC as a whole. In the future, the ROC will increase the value it provides by taking over much of the technical triage and mitigation that is currently performed by game teams, resulting in faster incident resolution, and requiring a more engineering-focused culture in the ROC.

As a Manager, Software Engineering you will ensure that the Singapore ROC is providing high quality live response during its share of the ROC’s follow-the-sun coverage model. You will support the growth of the Rioters in the Singapore ROC as we grow an engineering mindset and skillset for the team. Additionally, you will make connections with other teams to understand how the ROC can best support them, and inform what work needs to be done to get us there.

You’re right for this role if the idea of growing a new kind of engineering team at Riot and coaching engineers to succeed excites you. You cultivate relationships to provide your team with the support it needs to execute and grow. You use iterative approaches to problems and know how to compromise between ideal solutions and practical outcomes. You believe that just because something is hard doesn’t mean it isn’t worth doing.

Responsibilities

• Manage the Singapore ROC site, ensuring high quality live response and coverage
• Manage the 5-6 Rioters in the Singapore ROC site, including managing for performance and individual growth in engineering skillset and mindset
• Handle regional-specific HR tasks such as local hiring and retention
• Act as a point of escalation for the Singapore ROC site during its working hours
• Ensure operational consistency with the rest of the global ROC sites
• Ensure that the work of the Singapore ROC site is aligned with the strategic direction of the Live Operations org as a whole
• Manage stakeholders during critical and high priority incident triages, major launches working alongside TPM teams
• Participate in and design quarterly planning and annual strategic planning objectives

Required Qualifications

• Bachelor's or Master’s degree in Computer Science or a related field or relevant professional experience
• 2+ Years experience as a Senior Software Engineer or higher
• 2+ Years experience performance managing engineers including hiring and performance assessments
• Demonstrated experience growing engineers in their careers
• Demonstrated ability to work across multiple organizations and generate alignment on technical standards

Preferred Qualifications

• 2+ Years working in a high performance Site Reliability capacity
• Experience with designing, prioritizing and maintaining high-capacity, high-availability, and high-performant software, especially back-end services
• Familiarity with Site Reliability best practices
• Demonstrated experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, Amazon ECS)
• Experience with distributed systems, specifically microservices
• Understanding of relational databases such as MySQL
• Experience with CI/CD pipelines, ideally Jenkins
• Understanding of software performance and the influence of latency in online games
• Experience with AWS (or comparable cloud environments)

About Rystad Energy

Rystad Energy is a leading global independent research and energy intelligence company dedicated to helping clients navigate the future of energy. By providing high-quality data and thought leadership, our international team empowers businesses, governments and organizations to make well-informed decisions.

Our extensive portfolio of products and solutions covers all aspects of global energy fundamentals, spanning every corner of the oil and gas industry, renewables, clean technologies, supply chain and power markets. Headquartered in Oslo, Norway, with an expansive global network, our data, analysis, advisory and education services provide clients a competitive edge in the market. For more information, visit www.rystadenergy.com.

The role

Rystad Energy is recruiting for an Event Marketing Manager based in Kuala Lumpur or Jakarta. This role will collaborate with various business units and country teams in the Asia Pacific to ensure the right mix of events as part of the overall marketing strategy. It will be part of the marketing and communications team responsible for shaping and delivering strategies to drive brand awareness and support business growth.

Reporting to the Vice President, Head of APAC Marketing, the Events Marketing Manager is responsible for shaping all events in line with our messaging and new branding and implementing standards for excellence across all Rystad Energy events in the APAC region. He/she will be required to manage all details relating to event budgeting, messaging, agendas, logistics, on-site management, follow-up, and measurement.

Your responsibilities

• Short- and long-term planning and coordination of Rystad Energy events, including budget development and aligning common standards for excellence
• Plan and execute successful events of all sizes, including, but not limited to, summits, forums, briefings, tradeshows, webinars, and roundtables
• Create and manage a database to evaluate external events (tradeshows, conferences, speaking opportunities, etc.) and Rystad Energy’s strategy for involvement, aligned with the overall global marketing strategy and commercial objectives
• Align with the commercial team before, during, and after to ensure a successful event and that all onsite learnings are captured for future improvements
• Collaborate with other regions to ensure innovations are being adopted across all regions
• Establish yourself as the go-to person for clients and prospects when attending our events
• Improve and strengthen the professionalization of Rystad Energy’s internal and external events

Experience, skills, and personal qualities

• Bachelor / Master’s degree in relevant areas, e.g., Marketing, Events, Hospitality, Design, Business Administration
• Proven 5 – 7 years of work experience in a similar field/capacity
• Relevant B2B marketing experience
• Strong multi-tasker, problem-solving, strategic, analytical & project management skills
• Self-starter, collaborative, energetic, forward-thinking, creative, budget-focused, organized and detail-oriented
• Excellent written and verbal communication skills in English. Other Asian languages (Eg. Japanese/Korean) will be advantageous.
• Working knowledge of using marketing automation and design tools such as Adobe Creative Cloud (Illustrator, InDesign, Photoshop, Premier) and Microsoft Office (Word, Excel, PowerPoint)
• Open and willing to work in a matrix team structure
• Open to moderate amount of travelling

Why Rystad Energy

• A globally recognized company within the energy sector, known for its high levels of competence and independence.
• A diverse, dynamic, and highly skilled international working environment fostering professional growth.
• Competitive compensation and benefits package.

• Development opportunities and potential international relocation.
• Being part of a quickly expanding global business, contributing to the energy transition on a significant scale.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.

- Manage and implement proper credit control procedures and bad debt recovery.

- To review and improve the Department's operation/ business.

- To undertake any other duties as may be assigned.

- Tertiary education

- Relevant qualifications in general insurance (minimum CGI & HI)

- Minimum 3 years experience in general insurance industry

- Sound knowledge of general insurance

- Management Skills

- Business acumen

- Strong communication and interpersonal skills

- Leadership with burning drive for results

- Strong marketing and portfolio management

As a Manager, you will work as part of a team with extensive industry experience, helping our clients solve their complex business issues and be the catalyst to help shape a new Risk Consulting paradigm and identify areas of potential performance improvement.

Responsibilities

• Identify key controls and tailor audit procedures to evaluate the design and validate the operating effectiveness of internal controls in various business processes;
• Provide risk advisory audit support to audit engagements on regulatory and compliance matters
• Prepare internal audit reports including audit observations and recommendations on business processes and enhancement of internal controls
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Participate in fieldwork and inform engagement managers on job status
• Conduct presentations of audit findings and advise our clients on regulatory and compliance matters, including but not limited to reviewing and formulating recommendations for processes and controls in compliance with regulatory requirements
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
• Ensure compliance with relevant laws, regulations, and industry standards.
• Stay updated on changes in regulations that may impact the operations and internal controls.
• Participate in the development and enhancement of internal audit methodologies, processes, and tools.
• Contribute to the continuous improvement of internal audit practices and the overall governance framework.

Qualifications

• Bachelor's degree in accounting, finance, business, or a related field.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or other relevant certifications are often preferred.
• Minimum 5 – 8 years of experience in internal audit
• Strong understanding of internal auditing standards, principles, and practices.
• Excellent analytical, critical thinking, and problem-solving skills.
• Proficiency in using audit software, data analysis tools, and Microsoft Office applications.
• Effective communication skills, both written and verbal, for reporting findings and interacting with stakeholders.
• Attention to detail and the ability to work independently and as part of a team.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

The ESG Consulting practice comprises professionals passionate about making a positive impact through advising KPMG clients on environmental, social and governance (ESG) matters to improve business resilience and increase business value. Key services include decarbonisation, sustainable finance, energy transition, due diligence, transition planning, risk and governance and reporting.

Together with other professionals, you will:

• Drive the growth of the ESG Consulting practice by providing expert advice, guidance and solutions to organizations and businesses seeking assistance in the specific area of ESG.
• Leverage your knowledge, skills and experience in the ESG domain to help clients solve business problems, improve operations and achieve their goals such as regulatory compliance, productivity and resource allocation, or revenue growth.
• Undertake activities such as:
• Developing proposals for submission to client and participate in pitch meetings
• Research on client and market practices to determine current actions and behaviours to establish performance benchmarks,
• Conduct capacity building workshops briefings and seminars to facilitate knowledge transfer
• Use technology and tools to analyse data to identify problems within a business and determine the most effective strategies for resolving those issues
• Compile findings into reports and presentations to explain findings and recommendations, and/or
• Oversee the implementation of recommendations or provide on-going advice
• Build rapport and relationships with internal stakeholders and clients.
• Ensure risk management procedures are carried out in accordance with the firm’s guidelines and requirements.

We are looking for professionals who:

• Are enthusiastic about being part of and building a strong, impactful consulting practice,
• Have a minimum of 5 - 10 years experience in a relevant role,
• Have strong educational qualifications in the fields of finance, engineering, or environmental science,
• Have worked as a consultant or has the intent to nurture a career in professional services,
• Is adept at developing presentation materials to a high quality quickly, leveraging the Microsoft Office suite, tools and technology,
• Has excellent interpersonal and communication skills, works well with others
• Has strong work ethic, strong project management and independent problem solving skills

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.