Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Product Manager with the Global Ads Product Strategy Department, you will be responsible for guiding the development and execution of Ad Tech product development by identifying customer needs and market trends, ensuring alignment with business objectives and successful product performance.

Responsibilities:

• Take responsibility for the profit and loss of the product.
• Facilitate product improvement by working together with our engineering team in Singapore and business team in Japan to design roadmaps and release plans to improve its performance.
• Be a key decision-maker in the ad product requirement.
• Be a key point of contact with salespersons, agencies, and vendors.
• Manage contract and daily operation flow with agencies and vendors.
• Lead improvement activities in team operations.
• Conduct data analysis to clarify issues and identify improvement points.
• Consider business situations to manage tasks and schedules.
• Take responsibility for achieving targeted KPIs by developing strategies for ad product improvement & expansion.

Mandatory Requirements:

• Bachelor's degree or equivalent
• Must have at least 3 years of project or product management experience.
• Must have language requirements: Bilingual in both Japanese (Business level) and English (Business level) as you will be required to communicate frequently with our Japanese external and internal key stakeholders, and also to communicate with stakeholders across APAC region.
• Advanced Microsoft Excel and Microsoft PowerPoint skills required to deliver presentations to both internal and external stakeholders.
• Capable of multi-tasking projects effectively.
• Excellent communication skills and conflict management skills.
• Capable of performing detailed work precisely like report creation and data analysis.
• Good understanding of the internet advertising industry and internet technology.
• High commitment to achieving the team's goals

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? P&G Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans for our brand in Vietnam Market! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for Vietnam via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers will report to the Senior Brand Manager or Brand Director for the Business Unit. You will work extensively with colleagues from Analytics and Insights, Sales, Communications, Finance, Research & Development etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs
• Communicate with local partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.), and deploy/guide the delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• Bachelor’s or Master’s degree, preferably with some business focus
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• At least 1 year experience in Vietnam Market or Knowledge of Vietnamese market is needed as the role requires you to work on our product branding and executions for the Vietnam market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Project Manager

• Work Location: Changi Naval Base, Project Office at Maude Rd(Lavender area)
• Working days: 5.5 days 8am to 5pm, alt sat full day
• Salary: $9000 to $13000 (depends on experience)

Requirement

• Masters/Degree in Civil & Engineering or equivalent, recognized universities under the BCA is a plus.
• Minimum 10 years of Experience. Experience in Civil Works, Dredging, revetment, construction of pier/wharf.
• Proficient in AutoCAD

Job scope

• Carry out project planning, scheduling, cost control, good documentation system and project management.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Responsible to participate in the contract review to evaluate company’s capability to fulfil contract order requirements that include involvement in the tender clarification meeting with the prospective client.
• Ensure that all aspects meet the government regulations and standards, including safety of works, inspections and testing of equipment and machinery, training needs of staff.
• Control and monitor work progress and ensure work quality.
• Oversee the effective management of project activities to assure timely delivery and low wastage.
• Overall planning and controlling of the cost of project execution.
• Manage and lead a group of engineers and construction managers.
• Overall co-ordination of the work progress of large and complex projects.
• Co-ordination with other departments on issues affecting project work.
• Liaise with government/statutory authorities, consultants, clients, suppliers etc.
• Provide timely project progress reporting to management.
• Attending project execution meetings.
• Responsible for application for the required consent / permits from the relevant statutory board or regulatory body – e.g. Port Singapore Authority (PSA), ministry of manpower.
• Detect project problems and ensure effective corrective measures are executed.
• Other ad-hoc duties required to carry out.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Opportunity: Manager, Strategic Communications (1-Year Contract)

About the Role
We are seeking a dynamic individual to join our Strategic Communications team, responsible for shaping the strategic narrative and content of various initiatives and campaigns. The team develops integrated communication strategies to engage diverse stakeholders and amplify key messages through public relations, marketing, and digital engagement efforts.

What You’ll Do
As a Manager, Strategic Communications, you will:

• Enhance Engagement Strategies: Support email marketing operations, including planning, creating, and analyzing a monthly newsletter.
• Media Outreach: Identify media and engagement opportunities, draft press releases, pitch stories, manage media events, and collaborate on paid advertorials.
• Event Management: Organize and execute roadshows across Singapore to engage youth audiences. This includes managing venues, logistics, content, and on-site activities while presenting and facilitating discussions with participants.
• Data-Driven Insights: Use digital marketing analytics to evaluate campaign performance, provide recommendations, and create monthly reports. Work closely with the content team to monitor live campaigns and optimize ads and organic content.
• Social Listening: Leverage analytics and monitoring tools to assess campaign effectiveness, track youth trends, and provide actionable insights for engagement efforts.
• Support Initiatives: Assist in other ongoing tasks as required.

What We’re Looking For

• A degree in a related field with at least 2 years of relevant experience in communications.
• Hands-on knowledge of digital communications, including social media and email marketing.
• Familiarity with SEO, SEM, Google Analytics, or other digital marketing platforms is an advantage.
• Strong analytical skills and a data-driven mindset, with comfort working with statistics.
• Excellent writing and communication skills, attention to detail, and the ability to approach issues from a macro perspective.
• Adaptability to thrive in a dynamic environment and take initiative in problem-solving.
• A proactive team player who is resourceful and effective in delivering results.
• Prior experience in events management and roadshows is a bonus.

Job Details

• Location: Toa Payoh
• Working Hours: Monday to Friday, 8:30 AM – 6:00 PM
• Contract Duration: 12 months (renewable based on performance and business needs)

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/

Rakuten Advertising’s award-winning Affiliate business seeks a motivated Client Development Manager (CDM) with affiliate marketing/sales experience to join its growing APAC sales team. The CDM will focus on acquiring top-tier new customers and maintaining relationships with key decision-makers in major e-commerce companies and digital advertisers across Asia. Responsibilities include developing relationships with senior marketing and digital team contacts, presenting solutions to enhance online sales, acquire new customers, and optimize performance to exceed assigned quotas.

Roles and Responsibilities

Sales

• Focus on acquiring new top-tier customers for Rakuten Advertising’s affiliate solutions.
• Build and nurture relationships with regional and local contacts within the marketing and digital teams of leading e-commerce companies and digital advertisers throughout APAC, particularly in Southeast Asia and India.
• Generate new revenue opportunities, build client relationships, and execute sales plans to exceed monthly and annual goals.
• Identify, qualify, pitch, and close new business with direct advertisers.
• Conduct high-volume sales activities including cold calls, presentations, and proposals.
• Represent Rakuten Advertising at trade shows, seminars, and industry events.
• Formulate and deliver strategic presentations.
• Sell major new accounts within timely sales cycles while maintaining an active pipeline.
• Exceed all sales and revenue targets.
• Travel as required to support business objectives (prospect/client meetings, conferences, and internal meetings).

Strategy

• Lead sales strategies and execution for Rakuten Advertising’s affiliate business in the market.
• Develop deep strategic partnerships with advertisers and agencies to promote Rakuten Advertising’s affiliate solutions.
• Collaborate with Commercial Director and VP, SVP stakeholders to ensure product development aligns with market needs.
• Monitor competitor activities and market trends to inform strategic decisions.
• Develop strategies aligned with client goals and KPIs.
• Regularly participate in sales and account management activities as well as industry events.

Key requirements

Technical/Functional Expertise:

• 2+ years of direct strategic sales experience in a consultative sales environment targeting at large companies, direct brands and/or agencies
• Bilingual in English (Business level) and Korean (Business level) is required as you will need to liaise with key stakeholders in Korea.
• Additional knowledge of Hindi or other Asian languages will be advantageous
• Bachelor's degree or higher qualification desirable.
• Deep expertise and strong network in South East Asia and India.
• Proven success in consultative selling, consistently exceeding revenue goals.
• Experience selling ad-tech, mar-tech, or software solutions to C-level executives.
• Experience in Multi-branded Retail, Luxury, and Travel verticals is advantageous.
• Ability to build and maintain strong client relationships.
• Proficiency in market analysis and data interpretation.
• Proficient in using CRM systems, preferably Salesforce.
• Strong skills in Excel and PowerPoint for client-ready reports and presentations.

Personal and Professional Skills:

• Excellent digital sales knowledge and established network.
• Adaptable to fast-moving environments with a proactive and industrious approach.
• Self-motivated, high-performing, and solutions-driven.
• Outstanding negotiation, sales, and presentation skills.
• Ability to sell across multiple products and services.
• Established relationships with senior/CMO level contacts.
• Excellent interpersonal, presentation, oral, and written communication skills.
• Confident in communicating with senior executives.
• Strong planning, strategic negotiation, and closing skills.
• Tenacious with a diligent work ethic, able to remove ambiguity for positive outcomes.
• Strong commercial awareness and acumen.
• Deep curiosity and knowledge of eCommerce, media, and ad technology.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Leading and executing operations to achieve daily targets
• Petty cash and banking transactions
• Facility management of the restaurant
• Guest Service & Experience: You will be able to build good relationships with all guests and provide Le Bon Funk’s guest experience. You will be comfortable managing and responding to all guest feedback and requests accordingly.
• Front of House responsibilities: You will be a team player and will help and assist with floor operations
• Attending to guest feedbacks or complaints
• Identifying training needs and training plans tighten the competency gap

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

about the company

A regional bank with strong presence in the APAC market has an approved headcount for an RM in their Corporate Banking Team, covering clients from diverse industries such as commodities, shipping, construction, power & utilities etc.

about the job

• Building and maintaining relationship with new and existing corporate clients
• Hunting for new opportunities and expanding the client base
• Origination and execution, covering the end-to end process of deals
• Preparation of credit proposals for both new applications and renewals
• Liaising with internal and external stakeholders to oversee and follow through on deals

about the manager/team

You’ll be part of a dynamic team with good teamwork and working culture.

skills and experience

• Degree holder in Accounting, Business, Banking & Finance and Economics
• 5+ years of experience as a corporate banking RM, preferably with hunting experience
• Candidates with experience in Bilateral, Syndicated Loan, Project Finance and LBO

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg

(EA: 94C3609/ R22110790)

Product Development and Management Executive (Cosmetic)

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Product Development and Management Executive (Cosmetic)

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Product Development and Management Executive (Cosmetic)

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Digital Marketing Specialist

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position title: Product Development and Management Executive (Cosmetic)

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Purpose
• Support the Manager in managing a fleet of LNG carriers
• Ensure effective communication and co-ordination with Charterer, Owners, and Ship Technical Managers
• Ensure safe and reliable transportation of LNG and maximize Owner profits
• Support LNG and Offshore division in managing customer relationships and enhancing overall commercial value.

Duties and Responsibilities
 Owner representative for a fleet of LNG carriers on long term charterer
 Administer Project Budgets with the Ship Managers
 Manage Internal Approval process and interact/liaise with Technical and Commercial Teams overseas.
 Give Asset Management input in response to Tenders and Presentation Materials and follow up activities
 Develop relationships with existing and potential clients and other related organizations
 Provide Operational Input for Contractual compliance matters

 Ensure effective governance and compliance of all commercial and ship management contracts.
 Time Charterparties
 Ship Management Agreements
 Support Finance Team of the project (Appointed Corporate Service Provider)

 Manage and resolve commercial disputes and ensure Owner interests are protected. These will include but not be limited to:
 Liaising with Charterers and review of off hire reconciliation statements.
 Review and negotiate time charterparty performance claims and report to manager/owner before settlement.
 Keep all stakeholders fully updated on progress and close out

 Ensure vigorous control and review of ship technical manager actual spend v budget
 Review expenditure requests (AFE) over approved budget and obtain manager sign off.
 Prepare quarterly / year end OPEX reports with variance analysis for manager review and sign off.
 Review annual OPEX and dry dock budgets - seek necessary approvals.

 Ensure effective communications with all stakeholders.

 Ensure Company (HQ) reports are submitted as per the agreed deadlines
 Liaise closely with Finance Team and prepare Budget documents and analysis for approvals
 Liaise closely with Finance Team to prepare and submit long term P&L projections.
 Handle ad-hoc requests // clarifications from Company HQ (Shareholders / Owners).

 Support insurance manager and minimize impact to P&L
 Support insurance manager to ensure rightful claims are raised and recovered.
 Liaise with Finance team to ensure appropriate provisions are allocated to financial statements
 Update Company (HQ), Senior Leadership, Directors and Shareholders with manager supervision and guidance on the Insurance / claims /Settlement matters

 Prepare and organize
 Ensure Monthly KPI scorecards are sent to Charterers / Owners.
 Review monthly OPEX reports and variance analysis submitted by Ship technical managers
 Quarterly business reports. Submit to Board of Directors and Shareholders.
 Prepare/ organize director and shareholder meeting materials.

Job Requirement

Qualifications :
Degree in maritime and/ or business

Knowledge and Experience :
 A good working knowledge of shipping commercial operations
 Familiarity with time charter/ shipbuilding contractual terms and associated commercial agreements.
 Ability to read basic financial statements
 Good cultural awareness with the ability to engage with various stakeholders worldwide
 Good understanding of LNG market gained at another owner and / or energy company
 Ex-Mariner with LNG / Gas / Tanker experience
 Claims handling (Insurance, charter-party disputes etc.)
 Basic financial knowledge

Skills & Competencies
 Excellent communication skills
 Well organized and able to manage multiple tasks // projects by oneself
 Commercially astute with a sharp eye for detail
 Numerically astute and comfortable reporting large numbers to management (USD$ millions)
 Capable to report complex commercial matters in a few salient points and provide resolution(s) to manager
 Strong negotiation and dispute resolution skills.
 Stakeholder engagement
 Strong data analytical skills
 Advanced Excel skills
 Strong communication and collaboration skills

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19399 Commercial / Asset Management Senior Executive (Maritime Industry, Opex, Financial Budget , Insurance, Vessel) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Responsibilities

• Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions
• Order management to ensure smooth order receiving and processing
• Supply Operation. Handle enquiries from Distributors. Liaise with forwarders and suppliers on shipments arrangement
  Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers. Handling of warranty claims, short mispacking report and logistics quality problem report
• Handles SAP Payment of supplier and buyer invoices
• Prepare monthly report to report on KPI results

Requirements

• Degree in Logistic related, no experience is welcome, with 1 to 2 years working experience in similar job scope is preferred
• Effective verbal and written communication skill
• Strong analytical thinking and negotiation skills
• Self -Starter, well -organized & have a flair for numbers
• Eager & fast to learn, open minded for feedback and improvement
• Highly competent with MS Office (Power Point, especially Excel, Access)
• Power BI will be an added advantage
• A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management
• Willing to travel to Asia If needed
• Job Reference: QVR9V738

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Purpose of the Role

You will be a part of the Asian Investment Banking Division (“AIBD”) that sits in the front line, responsible for the promotion of Corporate & Investment Banking (“CIB”) products and services in the Asia and Oceania region, covering both Global Corporates and Japanese Corporates. The Portfolio Management Department is a key function in AIBD that takes over the management of structured loans originated in AIBD, including real estate, oil and gas, infrastructure, renewables, energy and utilities, to monitor and enhance the credit quality of the portfolio through direct engagement of external and internal stakeholders and through credit risk assessment and support.

Your role will entail managing a portfolio of structured finance assets across Asia originated in Project Finance (power, natural resources, and infrastructure) and Shipping Finance. A key objective of the role is to provide strategic insight to the portfolio as first line of defence.

Job Responsibilities:

You will play an important role in our team by taking on responsibilities that include (but are not limited to):

Client Management and Strategy

• Active management of the overall risk profile of assets throughout project life, including ongoing monitoring of client and project conditions, proactive risk identification, recommendation of risk mitigants, and Management reporting.
• Implementation of solutions through stakeholder negotiations with clients, bank syndicates, external specialist advisors and internal stakeholders, including negotiation of waiver terms and amendment documents.
• Co-work with Origination team in the arrangement of refinancing transaction (where required), such as deal execution, negotiation, documentation review.
• Support the execution of stressed transactions.
• Maintenance of good client relationships through regular direct contact with clients to represent the business objectives to resolve issues while managing customer needs.

Portfolio Management, Credit Risk Analysis and Reporting

• Work on portfolio strategies, including the performance of stress testing, sector analysis and other portfolio analysis.
• Assessment and execution of secondary loan sales in collaboration with the MUFG Distribution Team.
• Preparation and oversight of borrower rating, credit applications and reviews, including preparing financial models, quantitative and qualitative analysis.
• Preparation and oversight of Management, Head Office and Regulatory Reporting.
• Preparation and coordination of internal and external audits, and inspections.

Strategic Initiatives

• Implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency.
• Supporting the Head of Department in overall management of the portfolio and sector coverage.

Job Requirements

• Degree qualified.
• Internship in banking or similar industry or a minimum of 1 year experience in credit analysis, credit writing in similar structured finance or corporate banking
• Related experience in credit analysis, credit writing, recommendation to credit committee or being a credit approver would be advantageous.
• Candidates with experience should possess good understanding of banking products, credit risk, financial analysis, critical and data analysis, impact sensitivity studies, cashflow or financial modelling, options analysis, financing documentation and legal considerations.
• Good technical skills (including Excel proficiency), a strategic mindset and business acumen.
• Good organisation skills and attention to detail and accuracy.
• Good communication and writing skills.
• Proactive, resourceful and a good team player, with ability to build rapport with internal and external parties.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068023

Purpose of the Role

You will be a part of the Asian Investment Banking Division (“AIBD”) that sits in the front line, responsible for the promotion of Corporate & Investment Banking (“CIB”) products and services in the Asia and Oceania region, covering both Global Corporates and Japanese Corporates. The Portfolio Management Department is a key function in AIBD that takes over the management of structured loans originated in AIBD, including real estate, oil and gas, infrastructure, renewables, energy and utilities, to monitor and enhance the credit quality of the portfolio through direct engagement of external and internal stakeholders and through credit risk assessment and support.

Your role will entail managing a portfolio of structured finance assets across Asia originated in Project Finance (power, natural resources, and infrastructure) and Shipping Finance. A key objective of the role is to provide strategic insight to the portfolio as first line of defence.

Job Responsibilities:

You will play an important role in our team by taking on responsibilities that include (but are not limited to):

Client Management and Strategy

• Active management of the overall risk profile of assets throughout project life, including ongoing monitoring of client and project conditions, proactive risk identification, recommendation of risk mitigants, and Management reporting.
• Implementation of solutions through stakeholder negotiations with clients, bank syndicates, external specialist advisors and internal stakeholders, including negotiation of waiver terms and amendment documents.
• Co-work with Origination team in the arrangement of refinancing transaction (where required), such as deal execution, negotiation, documentation review.
• Support the execution of stressed transactions.
• Maintenance of good client relationships through regular direct contact with clients to represent the business objectives to resolve issues while managing customer needs.

Portfolio Management, Credit Risk Analysis and Reporting

• Work on portfolio strategies, including the performance of stress testing, sector analysis and other portfolio analysis.
• Assessment and execution of secondary loan sales in collaboration with the MUFG Distribution Team.
• Preparation and oversight of borrower rating, credit applications and reviews, including preparing financial models, quantitative and qualitative analysis.
• Preparation and oversight of Management, Head Office and Regulatory Reporting.
• Preparation and coordination of internal and external audits, and inspections.

Strategic Initiatives

• Implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency.
• Supporting the Head of Department in overall management of the portfolio and sector coverage.

Job Requirements

• Degree qualified.
• Minimum of 6 years’ experience in credit analysis, credit writing in project financing or similar structured product financing.
• Related experience in credit analysis, credit writing, recommendation to credit committee or being a credit approver would be advantageous.
• Candidates with experience should possess good understanding of banking products, credit risk, financial analysis, critical and data analysis, impact sensitivity studies, cashflow or financial modelling, options analysis, financing documentation and legal considerations.
• Good technical skills (including Excel proficiency), a strategic mindset and business acumen.
• Good organisation skills and attention to detail and accuracy.
• Good communication and writing skills.
• Proactive, resourceful and a good team player, with ability to build rapport with internal and external parties.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068023

Make your mark as a Business Development Manager at Horizon Geosciences!

The Business Development Manager will be responsible for identifying and pursuing new business opportunities primarily focusing on the marine geotechnical sector, with a specific focus on windfarm projects in South East Asia, including Korea and Australia. This role will involve building strong relationships with key stakeholders, developing strategic partnerships, and driving revenue growth through effective marketing and sales strategies.

Your responsibilities as a Business Development Manager

• Identify and assess new business opportunities in the marine geotechnical and renewable and energy sectors within South East Asia.
• Develop and execute a comprehensive business development strategy to penetrate the market.
• Build and maintain strong relationships with clients, industry partners, government agencies, and stakeholders in the region.
• Conduct market research and analysis to stay informed about industry trends and emerging opportunities.
• Collaborate with technical teams to ensure alignment of business development initiatives with service offerings and project capabilities.
• Prepare and deliver compelling presentations, proposals, and bids to potential clients.
• Represent Horizon Geosciences at industry events, conferences, and networking functions to promote our services and brand.
• Monitor and report on sales performance metrics, providing insights and recommendations for continuous improvement.

Your qualities and experience
You can make your mark as a Business Development Manager if you have:

• Bachelor’s degree in Geoscience, Engineering, Business, or a related field; a Master’s degree is a plus.
• Proven experience in business development or sales within the geotechnical, marine, or renewable energy sectors.
• Strong understanding of the windfarm market and marine geotechnical investigation processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel within the region as required.

We are seeking an experienced and highly skilled Construction Manager to oversee and manage construction projects from planning to completion. The successful candidate will be responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards.

Responsibilities

• Manage and coordinate all aspects of construction projects, including planning, design, procurement, construction, and close-out.
• Develop and implement project schedules, budgets, and resource allocation plans.
• Ensure compliance with safety regulations, building codes, and other relevant laws and regulations.
• Collaborate with architects, engineers, contractors, and other stakeholders to ensure project success.
• Conduct regular site visits to monitor progress, identify potential issues, and take corrective action as needed.
• Manage project documentation, including contracts, change orders, and progress reports.
• Coordinate with internal teams, such as procurement, logistics, and finance, to ensure seamless project execution.
• Identify and mitigate risks, and develop contingency plans to address unexpected issues.
• Ensure that projects are completed to the highest quality standards, meeting client expectations and industry benchmarks.
• Develop and maintain strong relationships with clients, contractors, and other stakeholders.

Minimum Qualifications

• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• 5+ years of experience in construction management, with a proven track record of delivering complex projects on time and within budget.
• Knowledge of construction methods, materials, and industry best practices.
• Effective communication, leadership, and problem-solving skills.
• Experience of working in a fast-paced environment, managing multiple projects simultaneously.
• Proficiency in construction management software, such as Procore, PlanGrid, or similar tools.

Preferred Qualifications

• Master's degree in Construction Management, Civil Engineering, Architecture, or a related field.
• Professional certification in construction management, such as CCM (Certified Construction Manager) or PMP (Project Management Professional).
• Experience working on large-scale commercial or industrial construction projects.
• Familiarity with Building Information Modeling (BIM) and other digital construction technologies.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Ethics and Compliance Manager ensures that the business practices of Daiichi Sankyo Singapore Pte Ltd adhere to ethical standards and pharma codes. This role is pivotal in maintaining a robust Quality Management System (QMS) to oversee and promote compliance with industry standards. The manager fosters a culture of compliance across the organization by collaborating with cross-functional teams.

Quality Management System

· Lead the ethics compliance and pharma code quality functional area within the QMS.

· Oversee the development, implementation, and maintenance of the QMS.

· Ensure processes, procedures, and documentation comply with quality standards.

· Act as a document controller for all QMS documentation.

· Coordinate and track the creation, review, and update of all quality documentation, including policies, procedures, templates, and forms.

· Support the identification of opportunities for improvement and manage continuous improvement activities.

· Maintain registers related to organizational and quality activities, including quality documentation, change control, deviations, CAPAs, and vendors.

· Collaborate with functional heads to create and revise company policies and SOPs.

Risk Management

· Regularly assess and monitor risk factors to prevent non-compliance.

· Drive service and quality standards by ensuring staff accurately follow quality management systems.

· Create an annual audit schedule covering internal and external stakeholders.

· Complete self-assessments and conduct regular internal audits in line with the annual audit schedule.

Compliance

· Act as the privacy officer, contributing to agreements with respect to privacy wording.

· Stay updated on industry regulations, guidelines, and standards.

· Plan and conduct compliance training to promote ethics and compliance.

· Implement, manage, and review role-based training curricula with line managers and department heads.

· Assign role-based training curricula to staff members as agreed with line managers and department heads.

· Serve as the key user for the Learning Management System (LMS) to ensure staff are trained according to their assigned curricula.

· Ensure regular review of quality documentation to maintain compliance with applicable regulations, guidelines, and standards.

· Oversee and manage the implementation of Corrective Actions and Preventative Actions.

· Oversee product complaint registers and investigate high-risk incidents and adverse feedback.

· Prepare for and participate in external audits, quality reviews, and accreditations.

· Facilitate and document internal compliance meetings.

Culture of Compliance

· Develop regular reporting mechanisms for internal departments and leadership teams to monitor compliance.

· Provide feedback on risks and identify trends and improvements to leadership teams and department heads.

· Support employees in implementing quality requirements.

· Establish reporting channels as required.

GENERAL DESCRIPTION

The Relationship Manager is the primary point of contact between the clients and the Bank. He/she acts as an ambassador for the Bank externally and is a role model internally. He/she is responsible for the proactive management of a portfolio of High Net Worth/Ultra High Net Worth private clients. This includes the delivery of comprehensive wealth management solutions to meet the clients’ needs as well as dealing with routine enquiries and transactions

kEY FEATURES OF THE POSITION

Client Management (internal & external)

· Responding to all client needs in a timely and professional manner

· Providing appropriate investment advice in line with the Bank’s policy and asset allocation

· Active monitoring of client investment portfolios and collateral situations

· Ensuring consistently high levels of client satisfaction by matching the frequency and intensity of contact to the clients’ preference

· Working in a team (including the appropriate use of specialists) to develop and deliver comprehensive wealth management solutions for clients

· Acquisition of new client relationships through own network and deepening existing client relationships (attracting additional clients/assets; increasing share of wallet)

· Responsible for providing feedback from clients concerning products and services to the relevant individuals/ departments within the Bank to ensure continuous improvement and adaptation in line with market trends

· Comply with the Bank’s internal policies and practices; as well as all relevant industry rules and regulations

Business Management

· Develop and implement new marketing strategies in conjunction with the Group/ Team Heads

· Embracing new processes and product initiatives

· Participate in ad-hoc projects as required by the Group/ Team Heads

· Fostering discipline and good work practices (including meeting deadlines and regulatory requirements, and fulfilling documentation requirements)

· Compliance with all Julius Baer and industry private banking rules and regulations

Regulatory Responsibilities &/OR Risk Management

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

· Good interpersonal skills

· Approachable, professional and responsive

· Ability to relate to clients and colleagues from diverse backgrounds

· A strong team player

· Persistent and persuasive

· Passionate about client service

· Possesses good judgment and ability to work under pressure

Professional and Technical

· Relevant educational and professional background

· Proven track record in servicing a book of clients and in acquisition of new relationships

· Sound affinity with the geographic market(s) to be covered

· Linguistic proficiency & cultural awareness

· Familiar with the legal & regulatory environment

· Excellent knowledge of global financial markets and current affairs

· Ability to match client needs with appropriate product solutions

· Sound commercial judgment, represents the Bank’s and the shareholders’ interests at all times

· CACS Papers 1 and 2

· Preferably with CMFAS Modules 1B, 5, 6A, 8A certification

· Working knowledge of T24, Olympics and TEMOS

· Working knowledge of Microsoft Office applications (e.g. Word, Excel, Powerpoint, etc)

Regulatory (where applicable)

· MAS Registered/Appointed Representative

RANK APPLICABLE TO THE POSITION

· Associate Director/ Director

Reporting Line

· Functionally to Team Head

Further Information

· Region/Division: APAC

· Location: Singapore