We are a fast fashion company at the forefront of the industry, specializing in trendy and affordable apparel. With a growing customer base, we are seeking a versatile individual who can contribute to our success by creating compelling social media content, and providing administrative support including order packing and organising the inventory. Our main labels include The Fleur Label & nonome and other online stores such as muuv-it.

Responsibilities of Social Media Content Creator:

1. Social Media Content Creation:

• Develop engaging and visually appealing content for various social media platforms, including but not limited to Instagram, Facebook, and TikTok.
• Be comfortable to appear onscreen & participate in livestreams/filming of social media content
• Create and schedule social media posts, ensuring consistency in brand voice and messaging.
• Collaborate with the marketing team to brainstorm and execute creative campaigns that resonate with our target audience.
• Monitor and analyze social media performance metrics, identifying opportunities for improvement and growth.
• Conduct market research to identify emerging fashion trends and incorporate them into design concepts.
• Organise collaborations and/or social media campaigns where applicable

2. Administrative Support:

• Handle administrative tasks, including order processing, inventory management, and customer inquiries.
• Assist in packing and shipping customer orders with a keen eye for detail and adherence to quality standards.
• Coordinate with the warehouse team to ensure efficient order fulfillment and timely delivery.
• Maintain organized records of orders, invoices, and customer information.

Requirements:

• Bachelor's degree in Fashion Design, Marketing, or a related field (or equivalent work experience).
• Proven experience in social media content creation and management, preferably within the fashion industry.
• Proficiency in design software (e.g., Adobe Creative Suite) and social media management tools.
• Excellent organizational and multitasking abilities to handle administrative tasks efficiently.
• Detail-oriented mindset with a focus on delivering high-quality work.
• Strong communication skills and the ability to collaborate effectively with others.
• Flexibility to adapt to fast-paced environments and meet tight deadlines.
• Passion for the fast fashion industry and a desire to contribute to its growth.
• If you are a creative individual with a passion for fashion, social media savvy, and the ability to handle administrative responsibilities, we invite you to join our dynamic team. Please submit your resume and portfolio.

Employment Type: Full-time

Job Description:
We are seeking a proactive and detail-oriented Social Media Customer Service & Fulfillment Administrator to join our team. This role is crucial in managing customer interactions, overseeing e-commerce operations, and ensuring efficient order fulfillment. The ideal candidate will excel in providing exceptional customer support, maintaining accurate records, and coordinating logistics to meet deadlines.

Key Responsibilities:

1. Customer Support: Respond to customer inquiries and complaints on social media and e-commerce platforms promptly and professionally.
   Provide updates on order statuses and resolve customer issues efficiently.
   
2. Product Listings & Inventory Management: Create and update product listings on Excel and various e-commerce platforms.
   Track inventory levels and prepare regular reports to ensure stock accuracy.
   
3. Order Fulfillment Coordination: Prepare documentation for orders and coordinate pick-and-pack services.
   Arrange 3PL delivery services, monitor shipments, and ensure timely fulfillment.
   
4. Sample Preparation & Delivery: Prepare and arrange delivery of samples for live-streaming events and promotions.
   Maintain detailed records of all sample movements.
   
5. Financial Tracking & Reporting: Manage payments to suppliers and third-party vendors, ensuring timely processing.
   Generate monthly expense reports for management review.
   
6. Administrative Support: Produce operational and ad-hoc reports as required.
   Support management with additional tasks to ensure smooth daily operations.
   

Qualifications & Skills:

• Strong communication and customer service skills.
• Experience with e-commerce platforms and order fulfillment processes.
• Proficiency in Excel for data entry, reporting, and inventory tracking.
• Detail-oriented with excellent organizational and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary
• Opportunity to grow within a dynamic team
• Hands-on experience in e-commerce and social media operations

How to Apply:
Submit your resume and a brief cover letter highlighting your relevant experience to [email protected]. Applications will be reviewed on a rolling basis.

Join us in delivering exceptional service and driving the success of our e-commerce operations!

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia. One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

CLUSTER HEAD (MEDIA SOLUTIONS)

This role is a mid/senior-level position responsible for overseeing and managing media solutions and advertising sales for a specific sector/ industry within SPH. The sector lead is tasked with driving strategic growth of the sector they are responsible for. They provide guidance and support to a team of professionals working within the sector and collaborate with various stakeholders, including clients, partners and internal departments. The sector lead is expected to possess strong industry knowledge, leadership skills, business acumen and the ability to analyze market dynamics.

Roles & Responsibilities

• Stay updated on industry trends, competitor activities, technology advancement and market conditions to identify potential risks and opportunities for the sector.
• Identify and pursue new business opportunities within the sector, such as developing partnerships or exploring innovative product/ service offerings.
• Develop and execute strategic plans for the sector, aligning with the overall goals and objectives of SPH.
• Identify gaps and develop solutions for efficient and effective implementation of internal process and campaign performance metrics.
• Monitor and evaluate sector performance against established goals and KPIs.
• Build and maintain relationships with key stakeholders including clients and industry partners.
• Provide coaching and mentoring to new members within the team

Who we are looking for

• A degree in Marketing or Business.
• 12 years of sales and marketing experience preferably in the media industry.
• Those with experience in managing clients from the Banking, Technology, and/or Telecommunication Sectors will have an added advantage.
• At least 3 years of experience functioning at supervisory level.
• Effectively bilingual.
• Ability to conceptualise, strategise, present and execute creative ideas.
• Outgoing, resourceful and self-motivated.
• Excellent interpersonal and presentation skills.
• Ability to work in a dynamic and fast paced environment.

A self-directed team player in the Risk Management & Compliance (“RM&C”) function under IAG Shared Services focusing on Compliance (Market Conduct areas). Be able to lead junior RM&C staff and assist the Head of function in maintaining a robust risk management and compliance framework.

Responsibilities:

• Independently conduct or guide RM&C staff to conduct investigations, based on complaints lodged by customer or internal stakeholders and generate report for vetting by Head of RM&C
• Review the assessment conducted by 1st level assessor on the quality of the financial advisory services provided by representatives, against the non-sales KPIs, and determining if infractions have been committed by representatives (Balanced Scorecard framework)
• Review the assessment conducted by 1st level assessor on Replacement of Policies (“ROP”) to ascertain if ROP transaction is detrimental to customer
• Maintain, update and enhance the company’s Market Conduct-related policies (e.g. Balanced Scorecard (“BSC”), Complaints Handling, etc) in accordance with company requirements
• Conduct compliance training to relevant staff and representatives (where required).
• Identify compliance issues that require follow up and be able to independently discuss emerging compliance issues with relevant stakeholders
• Lead the market conduct stream in performing relevant gap analysis based on new and updated regulations issued by regulator
• Lead the market conduct stream in performing control testing based on gap analysis completed
• Lead the market conduct stream in completing activities under Compliance Monitoring Plan (includes assurance checks on tasks performed by 1 line of defence functions)
• Lead the market conduct stream in preparing and presenting relevant updates and/or reports to the Management
• Lead the market conduct stream in performing System UAT testing and to provide feedback on enhancements (where required)
• Keep abreast of updates to relevant regulations and developments impacting the FA industry, focusing on Market Conduct-related topics (e.g. BSC, Complaints Handling, etc), be able to assess how it will affect the business and recommend relevant controls to mitigate the risks
• Undertake any tasks as assigned by Head of function from time to time.

Requirements:

• At least a bachelor's degree or above
• At least 8-10 years Compliance-related experience in financial services/insurance-related industry focused in Market Conduct
• Sound technical Market Conduct knowledge and skills, with hands-on experience (i.e. BSC, Complaints Handling, ROP, etc)
• Strong attention to detail (i.e. proficient in reviewing work performed by more junior staff)
• Having prior financial advisory experience will be an added advantage
• Must be proficient in MS Office, Excel applications (e.g. able to use VLOOKUP, formula to call on fields in other documents, or even write macros within Excel)

Other competencies and traits:

• Uses initiatives to add value and increase efficiency in existing processes
• Possess good communication (verbal and written) skills with a strong EQ
• An eye for details, has a strong analytical mind with good problem-solving skills
• Has a self-motivated personality and is able to work well in a team
• Adaptable to changes
• Self-disciplined and motivated in a flexible hybrid work environment

Responsibilities:

• Oversee and manage end to end AML/KYC due diligence checks and compliance matters as required under Capital Market Service (CMS) license requirements
• Develop, implement and maintain a robust compliance framework to ensure controls are in place
• Review, revise and uplift all compliance manuals and policies and procedures, including Enterprise Wide Risk Assessment (EWRA)
• Identify regulatory trends and developments that impact business areas and advise on any material impacts to current activities
• Provide regulatory/compliance advisory support to relevant business units
• Provide advice with respect to marketing requirements of funds in various jurisdictions
• Organize and conduct staff compliance trainings
• Assist with or take charge of ad-hoc projects or tasks as may be assigned from time-to-time

Requirements:

• Degree with min 6 years of relevant compliance experience within the fund management, investment management or capital market service licensed entity or regulatory consulting environment
• Good knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Assisting both the Managing Director (MD) and Chief Finance Officer (CFO) in conducting their roles and tasks. This will include but is not limited to:

• Data analytics
• Prepare business plans and feasibility studies
• Liaise with German speaking business contacts and develop new and deepen relations with German speaking entities from Europe, i.e. Germany, Switzerland and Austria.
• Business development projects
• Represent the Company at public events such as organized by Trade Chambers particularly but not limited to the German speaking associations.
• Assist in Public Relations and Communication, for example Webpage and Newsletter development.
• Liaise with the German headquarter organisation.
• Support digitization projects
• Assist in monthly and quarterly reporting
• Carry out any other tasks assigned by the MD and CFO

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you a social media wizard with a knack for creating scroll-stopping content? Join us as a Social Media Marketing Executive and take charge of building an irresistible online presence that drives engagement and grows our brand!

• Develop and execute creative content strategies for platforms like Instagram, Facebook, TikTok, LinkedIn, and YouTube
• Manage daily posting schedules, monitor account activity, and engage with followers to foster community growth
• Use tools like Meta Business Suite, Google Analytics, or social media insights to analyze campaign performance and optimize strategies
• Plan and run paid social media ad campaigns, ensuring maximum ROI and audience reach
• Stay ahead of social media trends, viral challenges, and platform updates to keep our content fresh and relevant
• Work closely with graphic designers, content writers, and other departments to create cohesive campaigns that align with brand objectives
• Identify and collaborate with influencers or brand ambassadors to amplify social media efforts
• Address customer feedback or social media crises promptly and professionally to uphold brand reputation

Why Join Us?

• Be part of a creative and innovative team passionate about making an impact online
• Enjoy a flexible, dynamic work environment where your ideas are valued
• Competitive salary and bonuses tied to campaign performance
• Opportunities to grow and expand your expertise in social media marketing

REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of platform algorithms, social trends, and audience behaviors
• Excellent communication and storytelling skills with an eye for aesthetics
• Ability to multitask, meet deadlines, and work both independently and collaboratively
• Passion for digital innovation and a strong creative flair

Bring your social media magic to our team and help us create campaigns that inspire, engage, and leave a lasting impression. Apply now and let’s go viral together!

EA Reg. Number: R21100629

EA License Number: 22C1278

Highlights

• AWS + AWS + VB
• 5 days (Mon - Fri), attend to event during weekend when needed
• Education/ Enrichment/ Tuition
• Public Relations/ Digital Marketing
• Social Media/ Art Work

Seeking a dynamic and creative PR Marketing Specialist to join our team. The ideal candidate will be responsible for developing and implementing effective public relations and marketing strategies to enhance our brand presence and engage our target audience.

Key Responsibilities:

• Develop and execute PR campaigns to promote our programs and events.
• Manage digital marketing efforts, including social media, website content, and email marketing.
• Create and design basic artwork for marketing materials.
• Liaise with PR vendors to ensure cohesive and effective communication strategies.
• Monitor and analyze the effectiveness of marketing campaigns and adjust strategies as needed.
• Attend and support events during weekends as required.

Requirements:

• Proven experience in PR, digital marketing, and social media management.
• Proficiency in website management and basic graphic design.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Flexibility to attend events during weekends.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092

Location: Remote

Job Type: Part-Time

About Us:

We are a dynamic real estate professional and travel enthusiast seeking a talented Social Media Content Creator to manage and grow our online presence.

Our focus is twofold:

1. Promote our real estate business through engaging and informative content on Facebook and Instagram.

2. Create captivating travel video content showcasing unique landscapes and culture.

Responsibilities:

• Develop and execute content strategies for Facebook and Instagram tailored to the real estate industry.

• Produce high-quality videos , incorporating storytelling techniques.

• Design visually appealing graphics and edit photos/videos to enhance engagement.

• Manage content calendars and ensure consistent posting schedules.

• Monitor analytics and optimize content based on performance metrics.

• Stay up-to-date with social media trends and suggest innovative ideas to grow our audience.

Requirements:

• Proven experience in social media content creation and strategy, particularly on Facebook and Instagram.

• Proficiency in graphic design and video editing tools (e.g., Canva, Adobe Premiere Pro, Final Cut Pro, etc.).

• Excellent written and visual storytelling skills.

• Passion for real estate and/or travel content.

• Ability to work independently and meet deadlines.

• Familiarity with social media analytics tools (e.g., Meta Business Suite, Instagram Insights).

Hours & Compensation:

• Part-time, flexible hours (approximately 15–20 hours per week).

• Competitive hourly rate, negotiable based on experience.

About the role

We are seeking a skilled and experienced Manager, Business Management to join the team at Singapore Epson Industrial Pte Ltd - Plating Plant. You will be responsible for overseeing the company's financial and budgeting functions, playing a key strategic role in supporting the overall business objectives.

What you'll be doing

• Assist GM to materialise business strategy by carrying out effective planning on the entire business management.
• Identify Plating Industry business and market trends, new development, financial to meet business KPI.
• Utilize data analytics and conduct thorough market analysis, competitive landscape, and customer behaviour to identify opportunities and threats.
• Develop and implement effective accounting management in fixed and variable cost, investment and budgeting strategies to support the company's financial goals.
• Establish mid & long-term business strategy based on financial data and business forecasting including budget preparation and kick-off meeting presentation.
• Oversee the preparation of detailed financial reports, forecasts, and analysis to aid decision-making.
• Manage monthly expenses/marginal profit and business profit results to enhance organizational effectiveness and transform it into actionable insights and result oriented.
• Provide regular updates on business performance against targets, expert advice and guidance to the Plating's top management team & Japan HQ management.
• Lead and mentor the finance team, fostering a collaborative and high-performing environment.
• Collaborate cross-functionally to align financial strategies with the overall business strategy
• Ensure compliance with relevant accounting standards, regulations, and internal policies.
• Any other ad hoc duties as assigned.

What we're looking for

• Bachelor's degree in Accounting, Finance, or a related field; professional accounting qualification (e.g., CPA, ACCA).
• Having 10 years of experience in a management accounting or budgeting role, preferably within the manufacturing industry.
• Proven track record of successfully managing and leading a team.
• At least 5 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• Excellent financial analysis and reporting skills, with the ability to interpret complex data and translate it into actionable insights.
• Strong commercial acumen and strategic thinking abilities to align financial strategies with business objectives
• Proficient in the use of accounting system, Microsoft Office and data analysis tools.
• Excellent communication and interpersonal skills to effectively collaborate with key stakeholders, internal and external parties.

What we offer

At Epson (SEP), we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme
• Career development opportunities, including training programs

Working Hours

7.50am to 4.55pm (Mondays - Fridays)

Duration: 12 Months Contract

Working Location: Raffles Place

Job Responsibilities

• Develop and implement a cohesive social media strategy across social platforms, ensuring consistent brand messaging and voice.
• Build and manage the content strategy roadmap, operations, and optimization to grow social campaigns and customer engagement
• Lead end-to-end campaign development for social media initiatives, from brief development to execution
• Create and manage content calendars, ensuring timely and relevant posts that align with cultural moments and business priorities.
• Ideate and create high quality and engaging content that raises the awareness for the brand.
• Develop and execute campaign strategies that drive proximity between company and customers through products, events, and brand partners.
• Analyze social media metrics and consumer insights to inform strategy, optimize performance, and report to leadership.
• Other ad hoc duties assigned

Job Requirements

• Bachelor’s Degree in any field with minimum 5+ years of professional marketing and social media experience
• Experience managing social media platforms
• Proficiency in video editing software and social media content creation tools
• Experience with Excel (data manipulation, charts and pivot tables)
• Experience building, executing and scaling cross-functional marketing programs
• Experience in SQL and query writing

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Summary

We are looking for enthusiastic Media Design & Production Interns who are looking to broaden their knowledge and skills in developing creative visuals and interactive media for executing branding strategies and marketing campaigns.

You will be involved in Bizsquare's and our clients' design and branding projects, as well as content marketing initiatives to drive traffic, engagement and leads, with the ultimate goal of increasing brand awareness and lead generation.

Responsibilities and Duties

• Design work for brand visuals and social media content

• Media production work like photography/videography and editing for branding & marketing collaterals

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels like website and social media etc.

• Create new ideas for campaigns to support brand awareness and lead generation efforts

Requirements

• Proficient in Adobe Photoshop/Illustrator and Adobe Premier Pro

• Able to adhere to milestones and deliverables, strong time management skills

• Creative mindset and has a flair in design

• Self-motivated and independent

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

• Draft and propose market risk policies and procedures to ensure the market risk monitoring process is in line with bank’s risk appetite and regulatory requirements.
• Set up and validate standard and rules of market risk measurement on treasury business. Perform periodical monitoring on risk measurement and follow up exceptions or limit breaches.
• Overseas second line of defense functions of branch treasury business, conduct periodical and ad-hoc supervisory inspection on business unit.
• Produce comprehensive middle office supervisory reports on treasury business, including market risk, credit risk and operational risk.
• Conduct stress testing on trading book as well as treasury investment portfolio.
• Assist in preparation of regulatory and statutory reports related on treasury business and market risk management.

Requirements:

• Recognized Degree in Accountancy/Business/Finance or equivalent.
• At least 2 year related working experience.
• Good communication，team coordination and interpersonal skills.
• Effectively bilingual in English and Chinese so as to communicate with Chinese-speaking customers and counterparts in head office.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description :-

• Provide effective leadership to the food and beverage team to ensure targets are met
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Upsell desserts to customers
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirement :-

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

Creating and managing team schedules. In some cases, organizations have set hours for their entire workforce

Reporting to HR and senior management. Managment Executive serve as a bridge between upper management and other employees

Management Executive is also responsible for salary and leave and payslip

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.