• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles

BIM Manager

a. Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and

procedures and framework for BIM in projects.

b. Familiar with various aspects of engineering e.g. Civil, Structural,

Architecture, Mechanical, Electrical.

c. Possess a Degree in Engineering / Architecture or equivalent.

d. Highly motivated and able to work independently, a strong team player

and able to handle fast-paced projects.

e. Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good

presentation skills.

f. Shall be continuously under employment under any

Consultant/Contractor for a minimum of 5 years and have successfully instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.

g. Completed a certification course in BIM Management.

Office Near Tai Seng MRT

• Familiar with all the documents submission to relevant government authorities
• Laise with consultants and/ or sub-contractors engaged on the project
• Attend regular meeetings with client/ owner/ contractors/ sub-contractors and ensure the progress is on schedule
• Identify and comply with all applicaable statuary/ regulatory requirements related to project
• Communication to external parties including client, subcontractors, consultants, vendors, etc on project needs, requirements and schedule by means of daily construction oversight
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Monitor and manage day-to-day operations of projects, including developing and coodinating activities with other sub-contractors
• Able to read shopdrawings

Job Requirement:

• Candidate must possess at least Bachelor's Degree in Engineering (Civil) recognised by PE Board or equivalent
• At least 10 years of working experience in the related field is required for this position

• Competent in building ontracts, public sector standard conditions of contract, SIA Building Contracts and REDAS Conditions of Contract.
• Carry out tender evaluation and prepare recommendation report, contract documents, variation orders and any other contractual claims.
• Well versed in drafting project master programme.

EA Licence No. 16C7962

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities:

•Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

• Develop project plans and oversee all operations.
• Well verse in doing A&A projects from initiation to completion.
• Ensure that the works are carried out according to the approved drawings, quality procedures, ISO and EHS requirements.

EA Licence No. 16C7962

• Job Description:
• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement

Requirements:

• Degree / Diploma in Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultant

Project Safety Manager

a. Minimum 10 years of Workplace Safety and Health (WSH) experience in the construction industry, preferably 5 years with developer/main

contractor.

b. Minimum 5 years of WSH experience in deep excavation works.

c. Minimum 3 years of experience in managing a team of site safety

personnel.

d. Possess Engineering, Workplace Safety & Health Disciplines, or

related qualifications.

e. Registered with MOM as a Workplace Safety and Health Officer

(WSHO) and has been practising as WSHO for at least 5 years.

f. Has obtained certificate in development of a Risk Management

Implementation Plan (bizSAFE Level 2) or equivalent.

g. Has obtained certificate in DfS appreciation course.

h. Good communication skills and a competent team leader

i. Conversant with all procedures in Workplace Safety & Health Manual. To make conscious effort to be constantly updated on any subsequent revisions to the above-mentioned manuals, procedures and all

applicable airport circulars.

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Diploma Degree in food service management or related field as Hospitality
• ENGLISH / MANDERIN/ VIETNAMESE SPEAKING is advantage in the working environment
• ALL ARE WELCOME

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

A construction operations manager typically has a wide range of responsibilities, which can include the following

• Managing projects from beginning to end, including planning, scheduling, budgeting, coordinating with other teams, and supervising workers.
• Developing and enforcing safety standards, policies, and procedures for the workplace.
• Evaluating safety standards on site and enforcing regulations to ensure worker safety.
• Overseeing the bidding process for contracts and hiring subcontractors or outside labor when necessary.
• Managing the project budget, including ordering supplies and materials as needed.
• Directing and overseeing all aspects of construction projects from start to finish, including scheduling and organizing workers’ tasks and materials.
• Working with architects, engineers, contractors, and subcontractors to develop construction plans and schedules.
• Ensuring that all projects are completed on time and within budget by managing daily operations such as equipment maintenance and labor scheduling.
• Reviewing blueprints and other plans to determine how best to implement a new construction project

Provide renovation works and services, products, and design solutions to clients looking to improve or remodel their living or commercial spaces. This role requires a blend of technical knowledge, communication skills, and sales acumen.

Sales Skills

• Lead Generation & Prospecting: Ability to identify potential clients, conduct outreach, and follow up on leads, whether through cold calling, networking, or using digital marketing tools.
• Consultative Selling: Listening to customer needs and offering tailored solutions. Ability to assess a client’s space and recommend design or renovation options based on budget, functionality, and aesthetics.
• Negotiation: Ability to discuss prices, terms, and conditions with clients, while ensuring the company remains profitable and the client is satisfied.

Location: Raffles

Working Hours: 9am - 6pm

Working Days: 5 days

About the Role:

We are seeking an experienced and dynamic Bulk Agricultural Products Trade Manager to lead and drive our Group's international trading operations. In this role, you will manage large-scale trading activities for agricultural products, including Southeast Asian timber, nuts, seafood, cosmetics, fruits, and durians, and play a pivotal role in expanding the group's import and export business globally.

Key Responsibilities:

• Oversee the trading activities of bulk agricultural products, ensuring efficient import/export operations across Southeast Asia, focusing on timber, nuts, seafood, cosmetics, fruits, and durians.
• Develop and maintain strong relationships with suppliers and customers. Lead contract negotiations and ensure the successful execution of trade agreements.
• Analyze market trends, supply chains, and trading risks. Provide regular updates and insights to management regarding market conditions and trade performance.
• Monitor financial transactions, results, and profitability. Report on key trading activities and oversee day-to-day operations within the trading department.
• Develop and implement policies, business plans, and budgets to achieve growth objectives for agricultural product trading, both in Singapore and internationally.
• Work closely with farmers, suppliers, processors, shippers, and financial institutions to secure accurate market information and streamline business operations.
• Stay abreast of global agricultural market trends and economic factors. Proactively address international political and economic changes affecting the trading environment.
• Leverage the group's platform and financial strength to pursue new strategic partnerships, investment opportunities, and collaborations with producers, processors, and consumers.
• Oversee logistics coordination, finance, and documentation. Recommend improvements to ensure smooth business operations and efficiency.
• Ensure adherence to risk management practices and guidelines provided by management, ensuring stable and secure trading activities.
• Ensure no credit exposure occurs without prior management approval in accordance with credit risk management guidelines.

Requirements:

• A recognized degree in agriculture, business, or a related field.
• At least 5 years of experience in trading bulk agricultural products, ideally with a focus on timber, nuts, seafood, cosmetics, fruits, and durians.
• Proven success in managing trading activities and driving business growth and profitability.
• Deep understanding of global supply chains, economic factors, and regulations impacting international agricultural trade.
• Familiarity with production processes, quality standards, and logistics for agricultural products.
• Excellent communication skills, with the ability to interact effectively with senior management, suppliers, customers, and regional partners.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced and dynamic environment.
• Adaptability and flexibility to respond to market changes swiftly and proactively.
• A passion for the agricultural industry, with a self-motivated and entrepreneurial mindset.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

Copy this section

Monitor vendor invoices and look for ways to reduce product costs

Hire and maintain an active and productive sales force

Work with human resources to create accurate sales professional job descriptions

Collaborate with our marketing team to implement effective sales floor promotions

Create scheduling policies that keep the sales floor properly staffed based on historical sales volume data

Duties & responsibilitiesPEOPLE MANAGEMENT (where applicable)Manage and coach team
Develop and sustain a high-quality well motivated team
Ensure high staff morale, trust and work ethics
Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
CLIENT/STAKEHOLDER MANAGEMENTProactively engage stakeholders to ensure that on site client’s expectations are met
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
On-site key point of contact for Facilities in the client’s premises

OPERATION MANAGEMENTRecommend continuous quality improvement practices and implement Industry Best Practice operations
Implement building procedures and performance measures and ensure they are maintained at all times
Ensure all Critical Environment (CEM) requirements are met
Review existing operations regularly to reduce costs and improve operational standards
Achieve Key Performance Indicators and Service Level Agreement targets

RISK MANAGEMENTEnsure a property risk management program including audits is implemented and maintained
Ensure disaster recovering and business continuity plans are implemented and maintained
Ensure escalation procedures and incident reporting procedures are implemented and in place
Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s and Client’s business conduct

HEALTH & SAFETY MANAGEMENTEnsure the provision of a safe working environment

Ensure compliance with statutory regulations on fire, health and safety standards

PROCUREMENT MANAGEMENTEnsure vendors are well-managed, delivering services on time and within budget
Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Candidate SpecificationEXPERIENCEMin. 3-5 years’ experience in facilities, property management or related field with technical background
Has experience working in School environment
Knowledge of local occupational health and safety requirements
Knowledge of vendor management for specialized services
Has an understanding of basic technical aspects of property (ACMV, Fire Protection system, Mechanical & Electrical system)
Proven capacity to understand and interpret commercial contracts
Strong budget management and financial analysis skills.

COMPETENCIESClient Focus & Relationship Management
Demonstrates proactive & professional approach to customer service and stakeholder engagement
Ability to interact with a wide range of client staff, including senior levels
Ability to manage conflict and balance between client and firm requirements
Has a customer service oriented attitude
Project Management & Organizational Skills
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking
Proven ability to employ holistic approaches and looks at long term solutions

Your Role

We are seeking a highly motivated and experienced Shop Operation Manager.

To oversee daily operation of the family KTV , ensuring efficiency and profitability. Maintain high store standards and conditions and foster a positive environment.

Job Responsibilities

Operation Management:

• Supervise the daily operation of family KTV and ensure the smooth operation of various departments.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Manage and optimize supply chain and inventory to ensure sufficient equipment and materials.

Customer Service:

• Ensure customer satisfaction and handle customer complaints and suggestions.
• Develop customer service standards and train employees to ensure high-quality service.

Employee Management:

• Recruit, train and manage employees, motivate employees to improve work efficiency and service quality.
• Develop employee assessment and reward system to maintain team morale

Financial Management:

• Responsible for formulating and managing budgets, controlling costs and improving profitability.
• Review financial statements, monitor financial performance and ensure financial health.

Marketing:

• Analyze market trends and competitors and adjust business strategies

Business Development:

• Explore new business opportunities and develop new service items or products.
• Establish and maintain good relationships with suppliers, partners and other stakeholders.

Job requirements:

• Excellent leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Financial management and budget control skills.
• Marketing and customer service experience.
• Flexible working hours, able to adapt to night shifts and weekend work.
• High sense of responsibility and professionalism

Main Duties and Responsibilities

• Support SAP (FICO, MM, PS, Ariba) & budgeting systems
• Identify and address operational inefficiencies, conflicting business practices and integration issues, recommending suitable alternatives
• Deliver project deliverables, service requests according to given project schedule and with quality
• Able to take lead in project assignments and manage its scope and key stakeholders
• Able to handle interfaces from non-SAP system to SAP modules & vice-versa.
• Manage business users and analyze business requirements.
• Drive good project management practices and governance within the IT team
• Able to develop user guide and conduct training for staffs when required

Requirements

• Bachelor’s degree in Information Technology or equivalent field with at least 5 years of SAP Finance techno-functional experience and strong Microsoft Excel skills.
• Functional and Technical Competencies in followin
• Must have: SAP Finance/MM/PS modules.
• Good to have: SAP ABAP and Adaptive Planning (Workday)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Position : Project Manager (Construction / Interior Design/ Furniture Industry)
• Location : Toa Payoh Industrial (Bus stop nearby)
• Working hours : 5.5 days a week - Monday to Friday from 9am to 6pm / Sat from 9am to 1pm
• Salary (commensurate with experience) : Basic up to $5200 + $300 Transport Allowance if owns a vehicle + Performance Bonus + 14 Days Annual leave
• Duration : Permanent
• Industry : Interior Fit-out Industry

Main Responsibilities:

• Planning/Controlling/Monitoring/Managing & Directing the assigned project resources to best meet project objective.
• Ensures all changes to specifications, work scopes, and drawings are properly documented.
• Efficient management of resources and materials
• Responsible for project and site supervision, attend site meetings, coordination with sub-contractors, suppliers, consultants and clients and all scope of work that is required in the smooth implementation of a successful project development.
• Assist in resolving any issues or challenges that may arise during the project execution.
• Conduct regular site inspections and quality control checks.
• Ensure compliance with safety regulations and industry standards.
• Collaborate with internal teams to ensure successful project delivery.
• Manage material at the construction site to ensure zero wastage and no overstock of material.
• Manage manpower and overtime costs to ensure optimal cost-benefit within or below budget.
• Coordinate and communicate with project teams, subcontractors, and suppliers.
• Ad hoc duties as assigned.

Requirements:

• Min 3 years of relevant experiences in Interior Fit-out Industry
• Minimum higher NITEC / Diploma holders or candidates with relevant experience and proven track records will also be considered.
• Experience in Construction / Interior Design/ Furniture Industry will be an added advantage.
• Able to start work within short notice preferred.

Email to: [email protected] or call me at: 6398 5689 for more information.

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Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

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Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

[Job ID: 763640]

Responsibilities:

• Aligning IT strategies with overall business goals and analyze business requirements and technological trends to develop strategic IT plans that enhance efficiency, productivity, and competitiveness.
• Responsible for managing resources such as budget, personnel, and equipment efficiently. This involves allocating resources effectively to projects, ensuring that projects stay within budget, and optimizing resource utilization.
• Lead and supervise a team of IT professionals, including system administrators, developers, analysts, and support staff. Provide guidance, support, and mentorship to ensure that the team operates cohesively and efficiently.
• Oversee various IT projects, from conception to completion. This includes defining project scope, setting timelines, allocating resources, monitoring progress, and ensuring that projects are delivered on time and within budget.
• Work with external vendors and service providers to procure software, hardware, and services. Evaluate vendor proposals, negotiate contracts, and manage vendor relationships to ensure that the organization receives the best value for its investment.
• Responsible for ensuring the security of the organization's IT infrastructure and data. This involves implementing cybersecurity and security measures, such as firewalls and encryption, monitoring for security breaches, and ensuring compliance with relevant regulations and standards.
• Evaluate new technologies and assess their suitability for the organization. Oversee the implementation of new systems and technologies, ensuring a smooth transition and minimal disruption to business operations.
• Oversee the provision of technical support to end-users and ensure that their IT needs are met. Organize training programs to educate users about new technologies and best practices.
• Identify and mitigate risks related to IT systems and infrastructure. This includes developing disaster recovery and business continuity plans to ensure that critical systems can be restored in the event of a disruption.

Job Requirements:

• At least 10 years of relevant working experience is required.
• Degree in Computer Science / Information Technology or equivalent.

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

[Job ID: 779575]

Responsibilities:

The Automation Project Manager is responsible for leading and managing automation projects from initiation through completion. This role involves working closely with cross-functional teams to ensure that automation solutions are delivered on time, within scope, and within budget. The Automation Project Manager will also oversee the deployment of automation technologies, manage project risks, and ensure that all project milestones are achieved.

1. Project Planning and Management:Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
   Define project objectives, deliverables, and success criteria.
   Coordinate and manage project activities to ensure timely and successful completion.
   
2. Stakeholder Communication:Act as the primary point of contact for all project-related communications.
   Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
   Facilitate meetings and presentations to review project status and address any concerns.
   
3. Team Leadership:Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
   Assign tasks, set expectations, and monitor team performance.
   Foster a collaborative and productive work environment.
   
4. Technical Oversight:Oversee the design, development, and implementation of automation solutions.
   Ensure that automation technologies align with organizational goals and standards.
   Collaborate with technical teams to troubleshoot and resolve technical issues.
   
5. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor project risks and implement contingency plans as needed.
   Ensure compliance with all relevant regulations and standards.
   
6. Budget and Resource Management:Develop and manage project budgets, including tracking expenses and ensuring cost control.
   Allocate resources effectively to meet project requirements.
   Ensure that projects are delivered within budget constraints.
   
7. Quality Assurance:Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
   Conduct post-implementation reviews to assess project success and identify areas for improvement.
   
8. Documentation and Reporting:Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
   Prepare and present reports on project performance, outcomes, and lessons learned.
   
9. Any other ad hoc duties assigned

Requirements:

[Must]

• Proven experience managing automation or robotics projects, preferably in warehouse or supply chain environments.
• Strong knowledge of autonomous technologies, including AGVs and robotic systems.
• Able to travel overseas when required (Asia & Middle East markets) (less than 6x a year)
• Excellent organizational and leadership skills, with the ability to manage multiple projects simultaneously.
• Familiarity with safety and quality control protocols within industrial or warehousing environments.
• Strong problem-solving and communication skills, with the ability to manage stakeholders effectively.
• Proficiency in PM software and tools

[Advantage]

• Relevant certs eg PMP, Six Sigma

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EA License no.: 07C5771
EA Personnel Reg. No.: R22107257
EA Personnel Name: Li Wai Chun

• Market Entry Strategy: Develop and execute market entry strategies for China, leveraging legal expertise to navigate regulatory requirements and optimize market penetration.
• Partnership Development: Identify, negotiate, and establish strategic partnerships with educational institutions, corporations, and government entities in China, ensuring alignment with company objectives and legal standards.
• Legal Compliance: Ensure all business activities comply with Chinese laws, regulations, and company policies, providing legal advisory support as needed.
• Sales and Revenue Growth: Drive revenue generation through effective sales strategies, pricing models, and contract negotiations, utilizing legal expertise to draft and review agreements.
• Competitive Analysis: Monitor competitive activities, market trends, and legal developments to anticipate changes and maintain competitive advantage.
• Stakeholder Management: Serve as the primary liaison for stakeholders in China, fostering strong relationships and delivering exceptional customer service.

Duration: 3 months (Convertible to Perm)

Location: Ang Mo Kio

Working Hours: 5.5 days per week

Responsibilities:

• Responsible as Overall on site in-charge for property management services under the contract with the client
• Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
• Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
• Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
• Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring

Requirements:

• Degree in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
• At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
• Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Working Hours- Mon to Fri: 8.00am - 5.10pm

Working Location : Pioneer Mrt (Company provided at location like AMK, TPY, Woodlands, Tampines, Bedok,CCK and etc)

Permanent Role + VB + 21 AL

JOB Description

Strategic

1. Perform Spend Analysis to support sourcing strategy and annual plan development for company

2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for company

3. Drive procurement cost reduction initiatives within company

Operation

1. Conduct tenders in accordance to Division and make recommendations to Tender Committee

2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology

3. Supplier Classification, Relationship Management and contract management

Responsible Sourcing

1. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.

2. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.

Business Process Analyst for AX/D365

System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.

Requirements:

· Minimum Degree in Supply Chain / Business Management or other related field of studies.

· Minimum 8 years’ relevant experience.

· Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan Registration Number: R1768143 EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 7YRN12OPT24