The Position

An opportunity to lead the scientific content management from end-to-end process for creating, planning, tagging, and communicating in multi-channel customer communication platforms. Work in a cross-functional environment and act as project leader for medical campaign dashboard, multi-channel engagement, and explore innovation in contents and actionable insights.

Duties & Responsibilities

• Govern and support the processes surrounding planning, development, and management of digital content / messages to be implemented across the multi-channel customer planning & communication platforms with Medical Teams in the ROPU Centre, as well as relevant third parties and agencies.
• Drive the process to create and maintain digital content editorial plans to ensure timely and accurate content delivery, and optimize outcomes.
• Work with Customer Insights team to gain understanding of priority customer groups and segments for current promoted brands and future portfolio in terms of customer needs, gaps, content and channel preferences.
• Lead and support the process for development of channel and content / messaging strategy for various target audiences based on their customer journey and touch points according to their strategic segments.
• Perform content audits and identify content / process / understanding / training gaps.

Requirements

• Bachelor’s Degree or Master’s degree (or equivalent) in medicine, pharmacy, life science, or any other relevant field.
• 2-5 years of experience on content planning, creation, tagging, and multi-channel content engagement
• Strong and broad understanding of pharma business and advanced knowledge of websites and digital analysis
• Strong personal interaction skills / Team player needed for high degree of cross-functional/-TA/ on multiple initiatives at any one time
• Full familiarity with digital and non-digital content production and approval processes
• Self-/Result- and Solution driven

Job description

• Responsible as EHS department document controller to manage document related to EHS department
• Maintaining EHS management system documents and ensuring enforcement
• Monitoring and reporting EHS performance on a regular basis, including timely incident investigations and reporting
• Liaise with authorities and ensure all required legal documents submitted comply with the relevant authorities’ requirement e.g. MOM, SCDF, NEA etc.
• Disseminating and implementing updates to the onsite team on the WSH Act, environmental and other legal requirements
• Advise on-site team to discharge their statutory duties under the WSH Act. Assist the team in the identification of workplace safety and health and environmental risks and in recommending and implementation of the necessary control measures
• Qualifying contractors and suppliers in order to ensure that they comply with company's site environmental, health and safety standards and policies.
• Reviewing and identifying safety competency training for site staff on safe work practices and procedures
• Coordinate & conduct safety briefing, induction & training
• Enforce & promote safety rules & regulations at workplace
• Conducting and review risk assessments and aspect and impact analysis, the recommendation of safety measures, safe work procedures and environmental matters
• Conducting environmental, health and safety audits for site operations and recommending continual improvements
• Any other ad-hoc duties as and when assigned

Requirement

· Minimum Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications

· Successfully completed a course in relation to WSH Officer (i.e. Safety Officer Training Course)

· Possess internal auditing skill on ISO 14001 & ISO 45001

· Detailed understanding and knowledge on WSH Act, environmental & other legal requirements

· Registered Workplace Safety & Health Officer with MOM for at least 3 years

· Pro-active, independent, able to work with minimal supervision and perform under pressure

· Only Singaporean may apply

Main Responsibilities:

1. Regulatory Compliance: Ensure compliance with all regulations and guidelines set forth by the Monetary Authority of Singapore (MAS) and other relevant authorities.

2. Policy Development and Implementation: Develop, implement, and maintain internal compliance policies and procedures.

3. Compliance Monitoring and Reporting: Regularly monitor compliance with laws, regulations, and internal policies. Prepare and submit compliance reports to management and regulatory bodies as required.

4. Risk Assessment: Conduct regular compliance risk assessments and implement risk management strategies.

5. Training and Awareness: Develop and deliver compliance training programs for all employees to ensure company-wide awareness and understanding of compliance requirements.

6. Liaising with Regulators: Act as the primary contact point for all regulatory matters, including audits, inquiries, and reporting.

7. Complaints and Investigations: Handle compliance-related complaints and lead investigations into any potential breaches of regulations or company policies.

8. Keeping Updated with Regulatory Changes: Stay informed about changes in the regulatory environment in Singapore and globally that could impact the firm’s operations.

Qualifications:

• Bachelor’s degree in Law, Finance, Business Administration, or a related field.

• Certification in compliance (e.g., Certified Compliance Officer or equivalent).

• Proven experience in a compliance role within the insurance or financial services industry in Singapore.

Skills:

• Thorough understanding of MAS regulations and Singaporean insurance laws.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Ability to handle confidential information with discretion.

• Detail-oriented with strong organizational skills.

• Proactive in identifying and resolving compliance issues.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Wonder® Engineering Technologies is instrument company focusing on instrument solution for refinery and petrochemical process, with setup in Singapore, Malaysia, China, & Thailand.

We are an ISO 9001 certified engineering & technology-based Instrument supplier, Provider, equipped with ‘Best-in Class’ temperature monitoring instruments and experience, specializes in developing different measurement solutions for challenging processes. To find out more about our company, please visit our website www.wonder.com.sg.

Purchasing Officer – 5 Days

Work Location: Bukit Batok (West)

Job Responsibilities:

· Source and assess potential suppliers for instrument components, materials, and procurement products locally and overseas.

· Identify and evaluate new suppliers while reviewing existing suppliers.

· Communicate with suppliers and place orders for high-quality products and materials.

· Maintain positive supplier relations, negotiate pricing, payment terms, and lead times, ensuring on-time delivery.

· Collaborate with suppliers on delivery scheduling, quality issues, component specifications, and certification requirements.

· Arrange training for engineers with suppliers as needed.

· Monitor & manage project costings closely to achieve cost savings.

· Monitor and manage inventory.

· Work with engineering, workshop, and assembly teams to achieve cost savings and on-time deliveries of orders.

· Enforce procurement policies and procedures.

· Perform ad-hoc administrative duties as required.

Job Requirements:

• GCE’O’ level or Diploma.

• Min 2 years’ working experience in procurement function.

• Self-driven, self-motivated and proactive.

• Good interpersonal and communication skills.

• Only Singaporean or PR need to apply.

Interested applicants, please submit a copy of your updated resume to us.

Job Purpose

The role of the Accounts Payable involves providing financial, administrative and clerical support to the organisation. The role is to complete payments and control expenses by receiving payments, plus processing, verifying and reconciling invoices.

Responsibilities

Senior/Accounts Officer duties and responsibilities are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.

The Senior/Accounts Officer shall be assigned duties in Shared Services

• Processing supplier’s invoices, staff claims and intercompany invoices;
• Preparing monthly creditor reconciliations and audit schedules;
• Preparing weekly cashflow forecast to meet payments;
• Maintenance of vendor master;
• Month-end and year-end closing;
• Reconciling and following up for outstanding items on clearing accounts, creditors’ aging and bank reconciliations;
• Communicating/liaising with suppliers, Business Units, auditors and statutory bodies;
• Ensuring compliance with the company’s procedures;
• Preparing and filing GST and WHT;
• Participate in UAT;
• Administrative and other ad-hoc duties as assigned.

Qualifications & Work Experience

• Diploma in Accountancy
• Relevant working experience in a Shared Services environment.

Skills

Technical skills include:

• Good working knowledge of SAP and Ariba would be an advantage.
• Good numerical and Excel skills

Generic skills include:

• Meticulous in carrying out work orders
• Able to meet tight deadlines and work in a fast-paced environment with a penchant for improvements
• Able to work under minimal supervision
• Good communication skills

We regret that only shortlisted candidates will be notified.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

· Generate and send Statement of accounts to clients

· Attend and handle of clients’ dispute

· Monitor credit limits for clients and reporting of delinquent accounts timely

· Send reminder letters for overdue accounts to clients

· Propose suspension or termination of credit facilities for poor credit worthiness accounts

· Preparation of monthly debtors aging reports

· Perform filing & monitoring of Proof Of Debt (POD) for liquidated companies

· Maintain accurate records of all chasing activity

· Respond promptly and completely to both client and internal enquiries

· Propose write off of irrecoverable receivables

· Providing ad-hoc reporting as and when requested by management

· Undertake account reconciliations as required

· Engage with cross-functional teams to improve customers’ payment cycle, facilitate solutions and improve processes.

· Conduct aged balance review with HOD and follow up review actions.

· Other duties as delegated from time to time by management

Requirements

· Minimum Diploma with at least 3 years relevant experience in credit management

· Candidate with SAP system experience would be an advantage

· Meticulous and accurate

· A team player with good interpersonal & communication skill and ability to work independently

· The ability to work under pressure and to deadlines

We regret that only shortlisted candidates will be contacted.

Job Purpose:

The Accounting and Payroll Officer is responsible for delivering precise and timely financial information and reports to support informed decision-making. This role entails managing accounting and payroll services for CSLB clients, contributing to the efficient operations of the CSLB Asia team and its clientele.

Organization Chart:

This position reports to the Managing Director, Carol Liao.

Key Result Areas / Accountabilities:

Financial and Payroll Role:

1. In charge of maintaining full sets of books for a portfolio of clients including preparing payments, bank reconciliations, fixed assets, raising journals and preparing financial reports in the Xero accounting system

2. Provide monthly or quarterly management accounts for CSLB clients.

3. Perform general bookkeeping using cloud-based accountancy platforms including Xero and Quickbooks.

4. . Work with clients to provide monthly payroll instructions and manage and execute the end-to-end payroll process, including data input and validation. Manages full cycle of monthly payroll which includes mid-month payroll, end month payroll and CPF submission.

5. Manages payroll-related enquires and resolves any discrepancies.

6. Submission of tax clearance, yearly income tax, government paid leave, NS claims and other government claims.

7. Complete tax filing, including GST returns, for CSLB clients.

8. Prepare financial statements following ACRA guidelines for annual return filing for new and existing clients.

9. Address financial inquiries by gathering and analysing financial data as and when requested by CSLB clients.

10. Provide financial guidance by studying operational practices and developing recommendations.

11. Stay updated on job knowledge by staying current with financial regulations and best practices, participating in educational opportunities, reading professional publications, and maintaining professional networks.

Essential Know-How:

1. Possess a diploma in Accountancy, Human Resource or related filed.

2. Minimum of 1 years of experience in finance and accountancy.

3. Proficiency in online cloud-based accountancy and payroll systems.

4. Exhibit high integrity and honesty in all professional matters and competent English speaking and writing skills.

5. Be an independent, diligent, and meticulous worker capable of collaborating with the CSLB team.

This is a 01 year contract position attached to a Community Club.

Location: Tampines area

Job Scope

-Process payment, refund and receipt of transaction

-Carry out timely preparation approval and submission of monthly and yearly statement of accounts

-Ensure timely preparation of monthly and yearly statement of accounts for endorsement

-Ensure compliance with government procurement and financial procedures

-Assist to develop internal checks and control, SOPs and template to facilitate effective operation of the accounts

-Assist in customer service and administrative duties as/when required

Requirements

-O Level /LCCI Accounting or Diploma

-Preferably with relevant experience

Working Hours

Monday to Friday 9am to 6pm, 5 day week

Once a month, one Sunday will be scheduled for closing of month end account.

Salary $3,000 monthly

To Apply:

WhatsApp resume: 8023-1992

Email resume to: [email protected]

Responsibilities

• May lead, plan and coordinate projects with end users, customers, and vendors

• User support, analyze and provide technical solutions

• Participate in coding, code review and system deployments

• Ensure compliance with security and quality standards with cyber-security team

Requirements

• Good leadership quality, to be able to plan, coordinate and execute projects independently as well as in a team

• Good knowledge of SQL Queries and Normalisation.

• Strong with financial background, handle billing transactions and SAP interfaces

• Must be proactive, resourceful, and self-motivated with strong analytical skills

• Good written and verbal communication skills to communicate with end users, management teams and CHAS/Medisave government sectors

• Hands on and good experience with technical skills on ASP.NET 4.5 above MVC Web Applications, .Net Core and programming languages such as HTML, CSS, JavaScript, Bootstrap, JQuery and APIs

• Familiar with Microsoft SQL Server latest versions, Windows Server, and IIS

• Familiar with Team Foundation Server

• Knowledge on RPA programming will be advantage

• Degree in Computer Science, Information Technology, or higher qualification.

• Minimum 5 years of IT relevant experience in software development or healthcare industry.

Thank you for your interest! We regret only shortlisted candidates will be notified.

Additional Information

Job Responsibilities:

• Determine the acceptability of samples with guidelines and prepare specimens for analysis
• Perform laboratory tests as stated in the standard procedure manual
• Co-ordinate general workflow and prioritise laboratory requests according to Stat, Urgent and Routine
• Able to operate and calibrate most laboratory instruments
• Perform periodic preventive maintenance on laboratory instruments
• Validate the accuracy of laboratory data
• Perform new procedures as directed

Job Requirements:

• At least a Diploma/Degree in Medical Technology/Biotechnology/Biomedical Science
• Minimum 2 years of working experience in Clinical Laboratory
• A team player with initiative and adaptive to changes
• Willing to work on PH, Weekends and Night.

Only shortlisted candidate will be notified.

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Job Description

• Massage customers and administers other body treatments in accordance with standards.
• Understand the needs and expectations of each client, recommend body treatments and provide the most effective wellness service to the client.
• Maintain high level of professional customer service.
• Create excellent guest experience through friendly and helpful attitude.
• Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room.

Requirements

• Communication and customer service skills
• Able to work on weekends / public holidays
• Positive attitude, hardworking and good teamwork.

Job Responsibilities:

· To assist the Resident Engineer in supervision and inspection of architectural works on site

· To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship

· To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract

· To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

· To supervise the execution of the construction works and ensure the works are carried out by the contractors in accordance with contract specifications and drawings, complying with quality and standards

Job Requirements:

· Bachelor degree equivalent or higher, in Architecture or Building Services, Engineering or related disciplines from a recognized institution

· Minimum 2 years of site supervision experience

· Past working experiences in healthcare/residential/institutional building projects is preferred

· Proficient in Microsoft Word and Excel for project update and reports

· Good communication and interpersonal skills

· A good team player and experience in assisting Resident Engineer in supervision of works

Conversant with local construction practices, codes & regulations

Taking appointments. Registering of patients. Taking parameters of the patients like height and weight. Doing simple in house tests. Booking appointments for investigations to be done like X-Rays, CT scans, endoscopies, including hospitalisation etc. Bank in cash daily.

Dispensing of medications and collecting payments. Inventory check and ordering drugs. Chase unpaid invoices. Simple accounting and keeping clinic clean and tidy.

5.5 days workweek.

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties
• To carry out supervision of Land and Marine Soil Invetigation works, Topographic survey and Hydrographic survey.
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 3 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Willing to work on night shifts as and when required

Job Scope:

• Responsible for all preventive and corrective support functions to ensure customer satisfaction
• Provide technical support to customers to ensure consumer needs are met
• Report issues and customer feedbacks to regional support team
• Review and maintain spare parts in own c-location needed to support local operations
• Adhere to procedures and processes to ensure department’s KPI are met
• Ad hoc duties as assigned

Job Requirements:

• Diploma or Degree in Biomedical / Electronics / Mechatronics Engineering or relevant fields from a recognized institution
• Preferably with 3 years of relevant experience in IVD market or in technical support / field service experience handling biomedical equipment or related medical products
• Good communication and interpersonal skills
• Good analytical and trouble shooting skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

• Greet guests and confirm reservations.
• Provide excellent customer service and attention to detail.
• Maintain positive ongoing relationships.
• Maintain high ethical standards and professionalism.
• Multitask and prioritize as necessary to meet customer needs.
• Represent the company with integrity and dedication.

Attend vessels

Experience in agency operation

Knowledge ICA crew system

Knowledge Cargo Ops

Knowledge of PSA permit

Knowledge of PSA portnet

MPA marinet

Able to work after office hours

Computer Literate

Good communication and interpersonal skills

At least 1 year relevant experience on ICA

Crew System, CArgo Ops and MPA Marinet

Extra Bonus per ship

Job Responsibilities

1. Passionate FacilitationDemonstrate a genuine passion for facilitating and engaging with children and parents.
   Create a positive and inclusive environment.
   
2. Activity Planning and ExecutionDevelop and implement engaging and age-appropriate activities for children, including camps, monthly events, daily activities, and workshops.
   
3. Operational SupportAssist in maintaining the smooth operation of the facility.
   Cover shifts as needed to support the overall operations of the children's program.
   
4. Customer InteractionAttend to phone calls, emails, and walk-ins promptly.
   Handle reservations and address Member's queries with a friendly and helpful demeanor.
   
5. Administrative TasksPerform administrative duties related to the children's program.
   
6. Ad Hoc ResponsibilitiesUndertake ad hoc tasks and side duties as assigned by the Member Services Manager.
   

Job Requirements

• Minimum 'N' Level
• Possess at least 2 years of customer service experience.
• Able to work on shift hours, including weekends and Public Holidays.
• Good communication, interpersonal and Microsoft skills.
• Good team player.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Guest Relations Officer

Guest Relations Officer

Summary of Responsibilities:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Supervise the Front Office team to personalize the guest arrival/departure experience
• Provide On-The-Job training for new colleagues
• Meet, greet and provide rooming for VIP guests
• Analyze room inventory and monitor rooms count situation
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI
• Ensure strict compliance to the Cash Float SOP

Qualifications

• Minimum ‘O’ Level education
• Minimum 2 years hotel Front Office experience
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Able to work under pressure and independently
• Good interpersonal and communication skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

• Planning, coordinating and implementing programmes to help clients and their families.
• Interview and assess clients.
• Engaging and making referrals to other agencies and services.
• Maintaining accurate records and preparing reports.
• Participating in training, supervision, and meetings.
• Assisting clients in receiving services by telephone and in person.

Job Requirements:

• Min. Diploma in Social Work and above.
• Relevant experience will be an added advantage.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Key Responsibilities

• To carry out security duties at the Hotel, Staff Entrance and to patrol Hotel premises.
• To create security and fire safety awareness among staff and guests.

Requirements

• Possess qualified certificate in WSQ Security and SIRD License
• Customer-oriented
• Able to multi-task
• Able to work in a fast pace environment
• Possess additional Lifeguard / CPR certificate is preferred

Job Description

• Handling and checking of LC (letter of credit)
• Updating of data into Client’s system
• Work closely with overseas agents/office, various Loaders / co-loaders, vendors, and warehouse
• Arrange timely collections / Dispatch according to customer’s request.
• Responsible for tracking of goods en-route or any problem arise and forward information or pre-alerts to customers.
• Ensure timely billing and accuracy of the invoices.
• Attend and respond to customers’ inquiries.
• Foster and maintain customer relationships to their fullest.
• Arranging cargo insurance and all other types of Shipping documents
• Liaise, coordinate and respond to meet customer’s shipping requirements
• Handling customer issues and feedbacks
• Interact with dispatch for shipping arrangements
• Performs any other task as instructed by section manager.

Requirements

• Minimum GCE 'O' Level / Diploma
• Meticulous to details
• Able to commence within short notice or immediately
• Preferable candidate with at least 1 year of relevant shipping experience
• Knowledge of LC application and negotiation
• Independent with good communication skills
• Fast learner and able to work under pressure
• Customer Service oriented
• Fresh candidates with a strong interest in shipping may apply