Responsibilities:

• Responsible in managing, processing and reviewing the KYC information and documents for client on-boarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties eg external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensuring clients are onboarded or account information are refreshed/updated in accordance to the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT and identify risk mitigates
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and task assigned

Requirements:

• Diploma/Degree with at least 2 year of working experience preferably from financial institution sectors with experience in Institutional and Corporate Clients onboarding
• Knowledge on regulatory requirements/guidelines and KYC procedures and corroboration of SOW/SOF for high networth clients is preferred
• Proficient in MS Office applications
• Accuracy, meticulous, attention to detail and able to multitask and complete tasks under tight deadline
• Independent, self-motivated and a team player
• Adaptable, organized and has positive work attitude

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities

• Perform review of transaction alerts which are generated out of the transaction monitoring system
• Perform holistic of review of transactions as part of the KYC periodic review process
• Review name screening hits arising from payments screening at pre-transaction level
• Perform investigation of transactions
• Draft Suspicious Transaction Reporting
• Generate statistics of alerts generated/ cleared alerts and pending alerts
• Perform threshold analysis review to determine appropriateness
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• Minimum 2-3 years of AML transaction monitoring experience in the Financial industry, with experience in conducting KYC for corporate entities (e.g Banking Financial Institutions/Non-Banking Financial Institutions (NBFI), Funds, SMEs, Government Entities)
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information.
• Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

• Diploma Holder or equivalent.
• 1-2 years working experience in shipping industry but not essential as training will be provided.
• Good command of English for both written and verbal.
• Some knowledge on shipping procedures will be an advantage.
• Good time management and organizational skills.
• Customer oriented and possess good interpersonal skills.
• Good team player with positive attitude.
• Proficiency in MS Office (Words, Excel, Outlook, Powerpoint etc).
• Able to start work in short notice.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The successful candidate will join the Branch’s Customer Service Department which offers consumer banking products such as;

• Savings accounts, fixed deposits, current accounts and remittances services to customers.
• He/She will perform both front-office counter service duties and back- office operational and administrative duties in the department.
• Such duties include handling over the counter banking transactions including opening of accounts; processing inward and outward remittance transactions;
• Processing inter-bank GIRO payments;
• Handling customer enquiries;
• Attending to customers’ account requests; etc.

The preferred candidate must satisfy the following requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills
• Strong numeric and PC skills
• Team player and able to work in a fast-paced environment

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform general nursing duties which includes performing of clinical procedure/patient’s vital signs monitoring
• Ensure delivery of safe and competent nursing care in compliance with nursing standards of practice
• Ensure a high standard of customer service
• Assist Doctors with the provision of treatment and patient examinations
• Perform reception duties, scheduling of appointment, registration, dispensing of medication, payment collection and administrative duties relating to patients.
• Provide assistance to the Clinic Manger in ensuring the smooth operation of the clinic
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations
• Involve in administrative functions relating to work area such as drug/consumable ordering/stock-take/payment
• Perform other nursing-related duties, or ad-hoc departmental task/activities as assigned

Job Requirements

• Possess a Diploma or Degree in Nursing or its equivalent
• Registered with the Singapore Nursing Board and possess a valid Practicing Certificate
• Excellent teamwork & people, observational skills
• Ability to work in a fast-paced environment, deal with emotionally charged and pressured situations
• Good interpersonal skills
• Mon to Fri 8am to 5pm, Sat 8am to 12pm)

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Holland Village (Walking distance from Holland Village MRT)

- Able to commence work from 01 April 2024, for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Holland Village" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

• Sustain proficiency in product features, advantages, and essential business applications through ongoing training.
• Engage in communication with customer accounts concerning a diverse range of subjects, encompassing updates on products, alterations to the product portfolio, and educational initiatives.

Requirements:

• Diploma in Nursing or equivalent.
• At least 2 years of experience in Medical sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration:R22111604

Responsibilities

• Assist SRA/ARA in carrying out supervision for Architectural works and its related works
• Monitor the Project including progress control, quality control, variation/cost control, safety control, environmental control, etc
• Report any critical and/or major issues to SRA/ARA proposing possible solutions
• Liaise and coordinate with Consultants to resolve technical and/or interfacing issues
• Keep and maintain proper and updated site records on progress of work

Requirements

• Diploma in Civil & Structural Engineering or Architectural Studies from a recognized tertiary institution
• Accredited as a Resident Technical Officer (Tunnel) with IES/ACES
• At least 5 years site experience with extensive architectural and interior design experience, of which 3 years must be in the LTA tunnel projects
• Conversant in statutory code and requirements for site supervision, quality control procedures, construction administration and submission of progress reports
• Project Location: Changi East, working hour: 56 hours a week, night shift is needed

Kindly indicate your current and expected salary in your CV.
Please be informed that only shortlisted candidates will be notified.

Job Information:

• Contract Period: 1 year
• Working Hours: Mon to Fri (office hours)
• Location: Central - Shenton

As our client's company marketing team has grown over the years, so has the need to support its operations so that it runs efficiently, effectively and continues to deliver value for the business. 

Responsibilities:

• Setting up vendors in Workday, and liaising with our Legal Department and a third party to execute new vendor contracts
• Processing purchase orders and invoices in Coupa for payment in coordination with Company’s Account Payable team 
• Processing credit card payment claims for marketing services
• Reconciling & reporting on monthly budget actuals and advising on necessary accruals 
• Updating the Hive9 budget management tool and assisting with monthly budget forecast adjustments
• Support the Regional Events team with Events administration and logistics as required before, during and after events. This involves occasionally being onsite at events in the company office and other venues.
• Managing the APAC marketing inbox and marketing forms to filter and update inbound leads into the CRM system, an addition to creating new leads from events.
• Adhoc administration support as required

Experience

• 2-3 years’ experience in an administrative, finance or operations related role
• Experience or exposure to marketing and/or professional services beneficial 

Skills

• Basic to intermediate knowledge of Accounts Payable and/or budget management
• Excellent MS Office knowledge, especially in MS Excel
• Ability to manage multiple stakeholders and priorities
• Proactive in problem solving and consulting with multiple teams
• High attention to detail
• Methodical and process oriented 
• Superior organisational skills
• Clear, concise and regular communication

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/4819

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Procurement Officer

Working Hours: Monday to Friday （9am – 6pm）

Working location: Bukit Batok Cres

Salary Range : $2,000.00 - $2,500.00

Job Responsibilities:

• The Procurement Officer reports to the procurement supervisor and assists in all documentation and coordination of project matters.
• Ensure proper documentation of all projects related matters.
• To work closely with General Manager to ensure proper documentation of materials control.
• Assist in the procurement of suppliers of specified materials.
• Help the project’s bottom line by rigorously monitoring and implementing cost controls.
• Establish a good relationship with Clients and Suppliers to ensure that the project is smoothly managed in terms of resources and timeline.

Requirements:

• Minimum 2 years of working experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

about the company

My client is an US MNC. The business succeeds on the speed of its innovation and there are great opportunities to progress in this dynamic company.

about the job

• Develop new MBRs, using existing MBR templates, in support of Technology Transfers
• Maintain currency of MBRs for existing customers
• Produce high-quality documentation that meets applicable standards/ requirements of the users
• Write and edit technical information/ instructions in a manner to ensure content is factual and accurate
• Translates engineering data into procedures and instructions
• Drive and manage manufacturing Change Request from its initiation till its closure
• Creates and manipulates electronic files for on-line documentation publishing
• Disseminates documents for technical review
• Coordinates the printing, electronic publications, and distribution of technical documentation

skills & experience required

• Bachelor Degree in Chemical / Biochemicalor Science (Biochemistry/ Chemistry/ Microbiology) or equivalent
• Min 4 years of experience in technical writing / publishing
• Experience utilizing a structured phase gate product development process
• Hands on in JDE or Agile will be a plus
• Working knowledge in complex machine BOM (Bill of Material) structure, engineering change process and workflow (spare parts manual)
• Proficiency in technical writing tools: Adobe Framemaker, Dreamweaver, Photoshop, Illustrator, Animate
• Able to commence immediately or within short period
• Willing to work in west area of Singapore (Tuas / BoonLay / Pioneer)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Procurement Officer

Working Hours: Monday to Friday （9am – 6pm）

Working location: Bukit Batok Cres

Salary Range : $2,000.00 - $2,500.00

Job Responsibilities:

• The Procurement Officer reports to the procurement supervisor and assists in all documentation and coordination of project matters.
• Ensure proper documentation of all projects related matters.
• To work closely with General Manager to ensure proper documentation of materials control.
• Assist in the procurement of suppliers of specified materials.
• Help the project’s bottom line by rigorously monitoring and implementing cost controls.
• Establish a good relationship with Clients and Suppliers to ensure that the project is smoothly managed in terms of resources and timeline.

Requirements:

• Minimum 2 years of working experience

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

about the company

We are representing a leading Fintech that is rapidly expanding its global business.

about the job

The Project Management Officer (PMO) will act as a bridge between the business and regional compliance team to:

• Plan and supervise the delivery of legal and compliance (e-commerce) projects
• Oversee day-to-day project operations, compile reports, and provide updates to Senior Management
• Utilise tools and design frameworks to ensure the team is performing on track
• Examine business decisions (e.g. new product launches, marketing plans etc) and provide advisory support.
• Highlight any risks that deviate from the business's risk appetite

skills and experience required

• Bachelor’s degree from a recognised institution
• Has at least 8 years of relevant experience, preferrably in an e-commerce setting
• Ability to demonstrate strong understanding of the e-commerce space
• Experience dealing with legal/ risk/ compliance related projects

To apply online please use the 'apply' function, alternatively you may contact Stella at [email protected] (EA: 94C3609/ R22106517)

Responsibilities

• Onboarding of clients (customers & financial institutions)
• Work closely with front office on documentations required for account opening to ensure completeness
• Liaise with relevant team for the setting up of account in the system
• Maintain customer documentation both in hardcopy and imaging file
• Conduct KYC/AML/CFT checks on new client and periodical review on existing client
• Maintain and update client database, ensure data are accurately recorded in the system
• Keep abreast of regulatory, policy and procedural requirements
• Perform any other tasks assigned by superior/head of department

Requirements

• Bachelor degree/Diploma with related banking experience preferred.
• Possess positive attitude, pro-active and a team player
• Able to multitask, work under pressure and detailed oriented
• Proficient in MS Office application

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Title

Job Description Summary

Job Description

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

Job Responsibilities :

• Handle daily accounting duties including operations in AR/AP, data entry and documents filing, etc.
• Experience in handling volumize payment processing will be given advantages.
• Responsible for all matters related to invoicing, which include billing to customers and intercompany.
• Ensure billing completeness, timely collection of outstanding and receipts match to invoices.
• Assist in preparing monthly and regular accounting reports
• Update daily cash book and Bank reconciliation.
• Update audit schedule
• Prepare quarterly GST submission.
• Assist in year-end Financial Audit
• Prepare monthly accounting report to ship owner
• Perform ad hoc duties as requested.

Job Requirement

• ACCA, Higher Diploma or above in accounting
• 3 years or above work experience in accounting or audit field
• Proficient PC skills (MS Excel/Word/PowerPoint)
• Experienced with computerized accounting system
• Self-disciplined, independent, well-organized and detail-oriented

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment related purpose only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

• Perform general nursing duties which includes performing of clinical procedure/patient’s vital signs monitoring
• Ensure delivery of safe and competent nursing care in compliance with nursing standards of practice
• Ensure a high standard of customer service
• Assist Doctors with the provision of treatment and patient examinations
• Perform reception duties, scheduling of appointment, registration, dispensing of medication, payment collection and administrative duties relating to patients.
• Provide assistance to the Clinic Manger in ensuring the smooth operation of the clinic
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims and other documentations
• Involve in administrative functions relating to work area such as drug/consumable ordering/stock-take/payment
• Perform other nursing-related duties, or ad-hoc departmental task/activities as assigned

Job Requirements

• Possess a Diploma or Degree in Nursing or its equivalent
• Registered with the Singapore Nursing Board and possess a valid Practicing Certificate
• Excellent teamwork & people, observational skills
• Ability to work in a fast-paced environment, deal with emotionally charged and pressured situations
• Good interpersonal skills
• Mon to Fri 8am to 5pm; Sat 8am to 12pm

*Candidates to be comfortable with office moving to Kim Chuan area in 2024.

Responsibilities

• Book vessels in and out of Singapore port, and arrange for pilot and tug boat services.
• Provide information on crew to the immigration authority.
• Advise Customs of vessels’ arrivals and departures, and reporting of cargoes onboard vessels.
• Ensure that the ship’s documentation complies with international and local regulations prior to Customs inspection.
• Prepare and submit declaration of Pre-Arrival Notification of Security.
• Arrange and coordinate the travel and transport of personnel.
• Arrange and coordinate the supply/deliveries of ship spares, stores, contractor services, certificates and documents, provisions, fresh water, waste removal and distribution of crew salary.
• Coordinate the bunkering of vessels.
• Arrange and coordinate other port operations and services.
• Attend to projects and tasks as assigned.

Job Requirements:

• Minimum two (2) years of ship/port agency experience, including experience with ocean-going tankers
• Familiarity with:

1. Singapore Customs import/export procedures for goods, including submission of manifest reconciliation statements;
2. Marinet E-Services, including port clearance, declarations, applications, approvals, permits, licenses and certifications;
3. PSA Portnet Services, including pilotage and towage bookings; and
4. ICA Crew System.

• Able to communicate (spoken and written) effectively in English; the ability to communicate in Bahasa would be a distinct advantage.
• Must be highly organised, meticulous, and a team player.

PRUShield Claims recovery and PRUShield Policy Management are two main key initiatives for the Medical Portfolio Management team. Under PRUShield Claims recovery, our team assists customers in submitting claims to a third-party insurer. This role includes reaching out to customers when their PRUShield claims have been approved, follow up calls with customers and to assist customers with the collation of medical receipts and reports on behalf of the customer. The claims documentation and requirements are submitted to customer’s HR department or group insurer and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

Under PRUShield Policy Management, you will perform a series of end-to-end policy transaction requests across the PRUShield Policy Management Team. The requests are Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organization's bottom-line.

Medical Services Specialist

• Reporting to Senior Shield Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set; which include daily call productivity, contact rate, and success rate.
• Process end to end policy transaction requests in accordance to guidelines, service standard and quality
• Perform policy assessment and judgment on policy changes
• Follow up with customers on transaction requests
• Provide support and services to Financial Consultants (FC) on Policy Servicing matters
• Handle appeals and cases escalated from FC and customer complaints

PRUShield Recovery:

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to PRUShield Recovery Team Lead on call activity and outcomes.
• Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection (PDPA).
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide administrative support such as arranging courier, collecting courier, scanning and printing documents.

PRUShield Policy Management:

• Process Shield Policy transaction requests such as Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc, ensuring that TAT and Productivity KPIs are met
• Adhere to all SOPs, guidelines, PDPA, are met
• Ability to use SAP to reply to email enquiries from Call Centre
• Perform policy assessment whether the transaction requests can be processed. Ensure all checks are in place such as signatures, policy number, policyholder name, etc.
• Under the PRUShield products and CPF policy guidelines

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery within the agreed TATs
• Process between 10-15 PRUShield policy requests a day

Who we are looking for:
Competencies & Personal Traits

• Meticulous, able to process backend systems with accuracy
• A keen learner and able to work independently
• Friendly, proactive and service oriented individual with good interpersonal and communication skills
• Problem solving skills and a great team player who enjoys being in a target driven team
• Team player and enjoys interacting with customers

Working Experience

• At least two years’ experience in a customer service capacity or outbound/ in-bound call centre environment
• One to two years’ experience in integrated shield/ life insurance/ claims will be advantageous

Professional Qualifications

• Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage
• Proficient in MS Office such as Word and Excel

Education

• Poly diploma, GCE A level or relevant work experience

Language

• Strong command of the English language

Professional Qualifications

• • Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage

Education

• • Poly diploma, GCE A level or relevant work experience

Language

• • Strong command of the English language

• Engaging in communication with customer accounts on a range of subjects, such as product updates, alterations to the product portfolio, and educational programs.
• Collaborate with surgeons and healthcare professionals as part of the sales representative role, fostering relationships, and addressing their needs in promoting and selling our products and services.

Requirements:

• Diploma and above.
• At least 2 years of experience in medical sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Roles & Responsibilities:

The Chief Operating Officer (COO) reports to the CEO. Working in partnership with the CEO, the COO is responsible for the success of the group of businesses.

Leading a group of functional leaders, the COO will ensure the accomplishment of the company’s mission, vision, and overall goals.

As a key member of the company’s leadership team, the COO will take a leadership role in building, implementing, and overseeing sales & operations of the group, its systems, processes, workflows, and procedures. The COO will also play a critical role in helping to shape and guide the future growth and development of the organization.

-Commitment to results: The COO is a systems thinker who is customer focused and goal driven. This individual identifies relevant information and helps transform this information into individual and organizational knowledge and learning. This person is action oriented, innovative, and can translate broad goals into achievable steps. Anticipates and solves problems and takes advantage of opportunities. A self-starter and team player.

-Business savvy: The COO is an individual with knowledge and experience in management and administration and equipped with demonstrated know-how in integrating and coordinating diverse areas of management and governance.

-Leading change: The COO possesses the skills and implements the functions of a leader sharing the values, mission, and vision. Consistently displays integrity, models behavior, develops people, and builds teams. This individual deals effectively with demanding situations and designs and implements interventions.

-Motivating: The COO manages continuity, change and transition. This individual knows how to influence, enable others, and addresses the impact of attitude and action on the group.

The Chief Operating Officer provides direction to the Functional Leaders and ensures the effective deliveries of business activities for the group of businesses as summarized under “Responsibilities and duties”.

Job Requirements :

A Bachelor’s Degree with a minimum of 4 years of experience in similar capacity/position.

• Able to lead, advice and manage the entire operations of the group.

• Experience in managing complex enterprise.