Customer Service/ Call Center Officer (Banking)

Work Timings: Rotational Shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Diploma Freshers/Fresh Graduates are welcome to apply.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

4-month contract, from Immediate to March 2025

Assist the Accounting Manager in the following scope of work:

• Managed all Accounts Payable related function task and ensure timely creditor payout
• Handles AP related GL month end closing and reconciliations processes
• Handles monthly expenses analysis for financial reviews
• Ensure accurate coding of expense account codes for all transactions
• Any adhoc general accounting duties assigned

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

Customer Service/Call Center Officer

Work Timings: Rotational shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Our client is actively searching for a Senior Professional Officer, Chemical Process Engineering to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Design and teach labs & practice modules
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP)
• Lead or co-lead innovation projects with industry
• Manage labs and equipment to support academic programmes and applied research

The ideal candidate will need to have the following qualities and experience:

• A good degree in Chemical Engineering or a related field. Masters, PhD and/or relevant professional certifications would be advantageous
• Deep technical specialist with 10 or more years of working experience in the Chemical Process Technology field would be preferred
• Operational Knowledge in unit operations (for e.g. Heat Exchanger, Distillation Column, Reactors, Cooling Tower etc)
• Practical knowledge of Quality Management Systems and Engineering standards including but not limited to ISO9001, OSHA and BSI etc
• Practiced in Chemical Process Design software (for e.g. HYSYS)
• Extensive experience and knowledge of industry practices to bring industry perspective to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems
• Strong supervisory skills and enjoy working closely with students in an educational environment.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Holland Village (Walking distance from Holland Village MRT)

- Able to commence work on 2 Jan 2025 for at least 1 to 3 months or long term

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Holland Village" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commence work on 2 Jan 2025 and commit for at least 1 to 3 months or long term.

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week
• Location: Dormitories / Seletar [Punggol MRT]

Key Responsibilities:

Site Inspections:

Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management:

Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education:

Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management:

Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols:

As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness:

Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting:

Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication:

Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.

• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.

• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.

• Excellent knowledge of construction site safety practices and legal requirements.

• Ability to work outdoors in varying weather conditions.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Salary : $2,500 - $3,300
• Location: Buangkok
• Working hours: 4 days (Monday - Sunday) rotating shift
• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Responsibilities:

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Requirements:

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Kovan (Walking distance from Kovan MRT)

- Able to commence work on 2 January 2025 and commit for 1 month

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Kovan" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

You will be part of the team to gather intelligence and perform fact-finding investigations to support early detection and intervention of potential misconduct or market abuse issues by distribution representatives. In the investigative role, the officer will review and investigate independently allegations of reported misconduct and through proactive monitoring.

• Conduct assigned investigations and ensure that conclusions are based on a complete understanding of the issues, circumstances and risk
• Prepare investigation reports
• Prepare management reports related to investigation findings
• Perform checks on adverse records and other related issues for business units
• Analyze types and modes of agency unethical practices and market misconducts
• Identify trend analysis on key risk indicators to identify emerging risk of misconduct or new initiatives
• Leverage findings from various data sources to identify areas of concern requiring further investigation, and to identify clusters of issues or risks
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Credit Control and Liaising Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Manage stakeholders through presentation of facts and data as well as relationship building

Requirements

• Bachelor’s in business / Finance or equivalent or Diploma in any fields
• 3-4 years of experience handling claim queries / premium queries within Insurance or Reinsurance field
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Reponsibilities

• Settlement and arrangement (T/T, Giro, Cheque issue)
• SAP Posting and bank clearing
• LC Documentations
• uploading of bank statements
• Reporting on month-end FX positions and month-end bank account reconciliation
• Input of daily loan transactions in SAP and prepare interest settlement workflow
• Maintain stable daily operation and supporting other units/ affiliates
• Other finance related administrative work

Job Requirement

• Degree/Diploma in finance related field
• Knowledge in SAP is a plus
• Experience within Treasury functions and good understanding of cash management

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Process and perform Regulatory submission related functions and data governance
• MAS Notice 610 and MAS 758 Minimum Cash Balance submissions
• Qualifying Liabilities / Liabilities Base Return
• Fortnightly Asset Maintenance reporting
• MAS Notice DIA-N01 Deposit Insurance Returns
• Monthly RMB FX turnover by product types
• Prepare and submit various reports required from Head Office in China, including regulatory reporting

Requirements

• Bachelor's Degree and above, preferably in Accounting
• At least 2 years of relevant experience, working experience in financial institutions will be advantageous
• Strong communications skills to manage internal and external stakeholders
• Adept in handling financial data and providing well founded analysis

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.