Duties and Responsibilities:

• Manage patient's needs and care within the clinic, manage other staff and directly report to the director.
• Treating clients through soft tissue manipulation while maintaining a safe and relaxing experience.
• Professional at perceiving client needs through spoken language, body language and other cues and modifying their treatments accordingly.
• Report to the owner or manager of the business.
• Provide 30-60 minute massages to clients by appointment.
• Guide clients through service offerings and determine which massages would benefit them most.
• Take a detailed client history and note any health conditions.
• Evaluate clients to determine painful or stressed areas of the body.
• Advise clients on stretching, strengthening or relaxation methods.
• Suggest future massage appointments and regime to clients.
• Listen to clients during appointments and adjust technique as they desire.

Requirements and Qualifications:

• Relevant education certification of massage therapists
• Experience working in a spa preferred
• Strong interpersonal communication skills
• Time management abilities
• Demonstrated sales and customer service skills

Job Description:

• Keep a record of accounts receivable, and subsequently issue invoice and statement promptly. Chase payment whenever it is not received on time. Control exposure to bad debt losses
• Reply to all the customers’ inquiries relating to the payment terms and request for special billing.
• Responsible for timely and accurate billing of all group master accounts.
• Responsible for posting daily City Ledger payments, and balancing of the daily audits. Process all advance deposit refunds and credit card refunds.
• Follow all hotel policy and procedure pertaining to the Accounts Receivable and Credit Policy.
• Assist in the verifications of credit worthiness of existing debtors and new credit requests, in particular the system of reference and substantiation of a debtor's standing.
• Investigate customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management
• Handle all credit requests and queries from in-house guests. Set and continuously review credit limits for both In-House Guests and City Ledger Account.
• To check that the invoices collected are reflected correctly in the Daily City Ledger Posted.
• Report in the Opera system in terms of amount billed, guest name & account no. Transfer all the invoices from Front Office data to its respective accounts from the Opera system.
• Invoices must be signed by the guest except for travel agents & airlines whereby the room rates are confidential. For travel agent & airlines, vouchers covering the period of stay should also be attached to the invoices.
• Supporting checks such as outlet bills, laundry bills, room service bills & others must be attached to the invoices. If not, the officer will have to find the supporting documents from the income audit department.
• Follow up with Sales & Reservations Department if there is a variance in the room rates charged. As for the meeting & function bills, the officer has to check with the Catering Sales Dept.
• Validate all commission requests before handing over to AP for payment process. Ensure that the rates given to guests are commissionable, taking note any shortage of stay, cancellations or no-shows before approving the commission.
• Daily reconcile all credit card payments against Opera and post the corresponding credit card commission and bank charges timely.
• Understand and check that ALL Rewards are billed to and paid by Accor accurately and timely.
• Check the validity of PM rooms and follow up to clear the PM rooms on a daily basis.
• Maintain proper filing procedures & file documents into the correct folders.
• Any other ad-hoc tasks being assigned by the management.

Our client, a medical device manufacturing (High Risk Devices) company, is looking for a Regional Sales / Senior Sales Executive (Medical Devices) to join their team. The successful candidate should be from the medical & healthcare industry and possesses a willingness to learn and grow with the company.

Must have High Risk Devices/ IVD (Interventional devices)

Key Responsibilities:

1) Sales

• Responsible for achieving sales target for the responsible territories (Southeast Asia, Australia and New Zealand).
• Initiate and implement effective sales strategies with distributors in each country.
• Conduct sales analysis for good understanding of sales trend.
• Sales analysis, sales and inventory forecast for the said territories.
• Regular visits to hospitals and doctors for direct promotion of the company's products.
• Prepare quotation and tender documents as necessary.

2) Marketing

• Formulate marketing plan and strategies and ensure its implementation.
• Conduct sales and product training to the company's staff and distributors.
• Conduct market survey, product evaluation, gather competitors’ information and customer’ feedback for product improvement.
• Management of product complaints.
• Organize workshops, product presentations, trade exhibitions or any other promotion activities.

3) Relationship Management

• Build strong relationship with clients and distributors.
• Identify and reporting on business opportunities in target market.
• Work with Regulatory Affairs Specialist to ensure qualifications of new products.
• Work with Marketing staff for product launch and implementation of promotion programs.
• Maintain clear records and ensure proper management of samples, marketing materials, promotion funds, etc.
• Follow supervisor’s instructions and any other adhoc duties as assigned.

Job Requirements:

• Relevant regional sales experience in the medical and healthcare industry (Medical device distributors, Manufacturer or etc) is advantageous
• Willingness to learn and grow with the company long term
• Possess right attitude to work hard and to gain company's product knowledge
• Good communication skills to work with distributors, clients and internal stakeholders
• Willing to go for business trips (2-3 times a month, few days to 1 week per trip)

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for Regional Sales / Senior Sales Executive (Medical Devices)- TK" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Our client is specialized in the production and distribution of disposable medical devices.

• Handle the automation projects including equipment upgrade, and assembly process productivity initiatives.
• Lead the automation initiatives to ensure the machine design, cycle time, project lead time and cost meet the requirements.
• Work closely with cross functional teams to achieve equipment effectiveness and improve process capability through process enhancement and validation.
• Contribute to continuous improvement projects to minimize operational disruption and achieve productivity savings.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 5 years of experience in automation and assembly processes from Medical Device/Pharmaceutical industry.
• Strong knowledge on automation machine design and PLC programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Key Responsibilities:

• Coordinating shipping processes and working closely with suppliers, customers, and forwarders to meet business needs.
• Handling full sets of shipping documentation and managing bookings for cargo.
• Setting up workflows for various business segments, covering trading transactions, service fees, and royalty payments.
• Assisting with internal applications, reporting, and tracking key areas like overdue payments, credit lines, and contract collections.
• Supporting the team on initiatives for new trading business development.

Requirements:

• Diploma in any discipline.
• Minimum 2 years of experience in freight forwarding, supply chain, or a related field.
• Strong proficiency in Microsoft Excel and documentation handling.
• Effective communication in English and Mandarin, with the ability to liaise with Chinese suppliers.
• Able to work both independently and as part of a team.
• Knowledge of SAP or MUGEN system is advantageous.

What We Offer:

• Opportunity to work in a global trading environment with a reputable company.
• Collaborative and supportive work culture.
• Career development opportunities in a growing industry.

Apply today to join a team dedicated to operational excellence!

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

- Supervising and coordinating account staff and cashiers, assigning duties, and preparing work schedules

- Managing a company's accounts payable and receivable, and working directly with customers to manage their accounts

- Providing support during audits and tax preparation

- Keeping accounting records up to date and accurate, and tracking expenses

- obtained accounting certification

As a Personal Loan Officer, you will guide clients through the personal loan application process, providing expert advice and personalized financial solutions. Your role combines customer service with financial consulting, making it ideal for someone who enjoys helping people achieve their financial goals while growing their career in a supportive environment.

Key Responsibilities:

• Assist clients in understanding personal loan products and determine the best options based on their financial needs.
• Provide accurate and comprehensive information on loan terms, conditions, and repayment schedules.
• Manage the loan application process from start to finish, including documentation and initial credit assessments.
• Ensure all loan applications meet company policies and regulatory requirements, collaborating with the compliance team as needed.
• Coordinate with relevant departments to ensure prompt approval and disbursement.
• Build and maintain strong, trusting relationships with clients through ongoing communication and support.
• Address and resolve client inquiries or issues in a timely and professional manner.
• Proactively reach out to potential clients, promote loan products, and encourage referrals from satisfied clients.
• Meet monthly targets for loan disbursements while upholding a commitment to responsible lending practices.
• Maintain detailed and accurate records of client interactions and loan statuses.
• Ensure full compliance with Singapore’s money lending regulations and company policies.
• Working with Collections manager for debt recovery

Requirements:

• More than 5 years of relevant experience with a proven track record in a financial or lending environment.
• Knowledge of Singapore’s lending regulations is a plus
• Strong interpersonal and communication skills with a customer-centric approach.
• Ability to handle sensitive financial information with confidentiality and professionalism.
• Proactive and goal-oriented with strong problem-solving abilities.
• Positive attitude, resilient, and willing to learn and adapt in a fast-paced environment.
• Detail-oriented with good organizational skills for managing multiple applications.

What We Offer:

• Competitive Compensation: Attractive base salary plus performance-based incentives.
• Guaranteed Monthly Commission payout
• Career Growth Opportunities: We invest in your growth with continuous training and potential for advancement within the company.
• Supportive Work Culture: Join a collaborative and friendly team that values integrity, transparency, and work-life balance.
• Referral bonus if you refer the right candidate to apply for this position and if the candidate is successfully hired.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965

Job Responsibilities:

• Supervise term contractors in the maintenance of properties and facilities to accomplish maintenance program schedule, compliance to regulatory requirements, and to achieve operational efficiency
• Manage and review service contracts to meet facilities management targets and to achieve cost-effective operations
• Conduct schedule site inspection and KPI audit
• Plan and supervise building and facilities upgrading projects
• Prepare job specifications for tender/quotation exercise, evaluation submissions and recommend contract award
• Monitor and maintenance services expenditure
• Process invoice verification
• Any other duties assigned

Job Requirements:

• Diploma in Mechanical or Electrical Engineering, or Integrated Facility Management
• Minimum 1 years of working experiences in Projects & Facilities Management and Sustainability
• Experience in supervising external contractors for maintenance of properties and facilities
• Proficiency in MS Office
• Possess Project management skills
• Good analytical, interpersonal and communication skills
• Able to be a good team-player
• Able to work under pressure
• Fresh graduates are welcome to apply

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

EXECUTIVE ASSISTANT TO THE CHIEF SALES OFFICER - SINGAPORE

The Assistant to the CSO will be essential in supporting the CSO in driving Hotel101’s sales initiatives. Responsibilities will include conducting research, preparing reports, managing PowerPoint decks, arranging travel logistics, supporting in overall organization of the sales department. The ideal candidate will be detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment. The position offers substantial learning opportunities and can serve as a stepping stone to explore diverse roles within the company.

Interested parties please email CV and/or cover letter to: [email protected]

RESPONSIBILITIES

• Conduct research and compile relevant information for sales initiatives
• Preparing presentations and documents, including data analysis, and summaries
• Perform administrative tasks such as organization of shared files, so should be familiar with newest technology (platforms, etc.)
• Support in organizing agents, events, roadshows, conferences
• Prioritize and manage tasks efficiently to ensure smooth operation of the CSO’s office
• Manage and maintain the CSO’s calendar, appointments, and travel arrangements
• Coordinate and schedule meetings, both internal and external, and ensure timely communication
• Handle confidential and sensitive information with discretion and professionalism
• Assist in managing development budgets, expenses, and financial records
• Collaborate with other team members to support the organization’s overall development goals

QUALIFICATIONS

• Minimum of 3 years of administrative assistance experience
• Previous financial institution and/or hospitality experience is a plus
• Fluency in English required, additional languages will be a plus
• Exceptional communication and marketing skills
• Knowledge of PowerPoint and Excel is a must, and any creative platform a plus
• Can start immediately
• Based in Singapore

ABOUT HOTEL 101 GLOBAL PTE.LTD.

[www.hotel101global.com] Hotel101 Global Pte. Ltd. is a Singapore-registered worldwide hotel operator and subsidiary of DoubleDragon Corporation. DoubleDragon Corporation, was established by Chairman Edgar Sia II (founder of Mang Inasal) and Co-Chairman Tony Tan Caktiong (founder of Jollibee Foods Corporation). The investment holdings company is publicly listed on the Philippine Stock Exchange (Ticker: DD), with over US$2.8 billion in assets primarily in real estate including CityMall shopping malls, CentralHub industrial warehouse and a pipeline of over 8000 hotel rooms under the Hotel 101 brand.

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

Job Responsibilities:

• Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing and supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towing and other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipment requirements/shortages.
• Maintain regular walkie-talkie communication with the equipment operators to ensure punctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (where necessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage
• Must be able to perform 12 hour rotating shift works
• Work Location: Changi Airport

Responsibilities

• Provide clients with tailored advice on personal loan products, ensuring their financial needs are met effectively.
• Explain loan terms, conditions, and repayment plans clearly and comprehensively.
• Facilitate the entire loan application process, including managing necessary documentation and conducting preliminary credit evaluations.
• Collaborate with compliance teams to ensure applications meet all internal policies and regulatory standards.
• Liaise with internal departments to expedite the approval and disbursement of loans.
• Establish trust-based relationships with clients through consistent communication and dedicated support.
• Address client concerns and resolve issues professionally and efficiently.
• Actively promote loan offerings, engage potential clients, and develop a network of referrals to expand the client base.

Requirements:

• At least 1 year of experience in the financial or lending sector with a solid performance record.
• Familiarity with Singapore’s lending regulations is advantageous.
• Exceptional communication and interpersonal skills with a strong focus on customer satisfaction.
• Proven ability to handle sensitive financial data with the utmost confidentiality and professionalism.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L95W9VVY

Safety Officer (Reporting to: Project Manager)

Salary: $4500 to $5000

Working hours: Monday to Saturday, 44hrs a week

(candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)

Location: Seletar North Link [Transport Provided from Punggol MRT]

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Requirements:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.

• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.

• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.

• Excellent knowledge of construction site safety practices and legal requirements.

• Ability to work outdoors in varying weather conditions.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Training Officer (Day Activity Centre)

• Location: Marine Terrace
• 5 Working Days [Mon-Fri, 8.30am to - 5.30pm]
• Salary: $2600 - $3000

Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post-trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.

Requirement

• Diploma in related field
• At least 1 year of relevant experience
• Experience with special needs children is an advantage

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Roles & Responsibilities

The successful incumbent will play an integral role in driving the Company’s overall strategies and initiatives and to support the Digital Platform’s roadmap, specifically to enhance and deliver the functions, features, and digital initiatives.

Job Responsibilities

The incumbent will be responsible for:

1. Handling of day-to-day operational tasks with quality standards and consistency

• Monitor, track and collect customer issues and provide system support to achieve customer satisfaction and frictionless experience on our trading platforms.
• Provide timely investigation of issues raised relating to online trading platforms, including dispute investigation and escalation.
• Perform change management activities such as raising JIRA tickets and providing timely customer communications and prompt updates.
• Monitor and ensure timely resolution of all customer issues in collaboration with relevant stakeholders (i.e. Client Services, Trading Representatives, Internal users, IT, etc).
• Manage service downtime, facilitate publication and communications of notices on all digital channels to clients and internal users.

2. Managing customer issues & system support

• Identify channel related issues and collate customer feedback.
• Perform first level investigation and resolve customer issues.
• Track and monitor issues to ensure timely investigation and resolutions.
• Liaise with vendor/service provider on customer resolutions in a timely manner.
• Prepare communications plan for online marketing campaigns and user engagement for service recovery.

3. Business process improvements on customer facing digital channels and functionalities

• Drive and execute process improvements and enhancements on all digital fronts with gold standards on customer and employee journeys.
• Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action points and long term fixes to remove pain points.
• Support Digital Channel’s projects and formulate new ways to improve and enhance the digital customer journey.
• Collaborate with cross functional technology & counterparties (including Operations, Client Services, Marketing, IT, Finance, Legal, Compliance, Risk, and others) to develop holistic, end-to-end digital solutions that fulfil customer and business needs.

4. Managing and being proactive in driving customer improvements initiatives

• Define business and user journey requirements for enhancements on online trading platforms to address user journey gaps.
• Prepare user requirements, functional specifications, process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.
• Liaise with internal teams to ensure UAT testing, post-deployment verification.
• Ensure project timelines are met and scope performed according to requirements.
• Review, re-engineer and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.
• Prepare user training materials and user guide for user training.
• Formulate test strategies, perform and coordinate user acceptance testing with key stakeholders and seek for sign off.
• Provide post-implementation verification and support to ensure all issues are escalated and resolved in a timely manner.

5. Tracking of stats/data related to digital channels for periodic review

• Perform channel tracking and drive analysis through data.
• Use data to perform customer analysis and track customer satisfactions usage and pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.

Jobscope

Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

• Singapore Based

• Attractive Salary Package

• Company Benefits & Incentives

Koh Kheng Guan R1980385

The Supreme HR Advisory Pte Ltd 14c7279