JOB PURPOSE

This role reports to the Chief Information Officer or Senior Director, Application Development. Leads development, implementation, and maintenance of logistics software and integrations that is central to the operations of APLL.

ROLES & RESPONSIBILITIES

Functional Strategy Formation and leadership

• Develop the strategy for a significant area of responsibility such as a function, anticipating complex issues, challenges and opportunities. Ensure the strategy is successfully implemented and meets medium-term business needs.
• Lead the development and implementation of strategy for a significant area of responsibility, anticipating complex issues, challenges, and opportunities, and ensuring integration with wider corporate strategy.

Landscape Scanning and System Architecture Development

• Scan the external environment for new systems, technologies, trends to assess and identify potential application and benefits for APLL
• Assess current state of Logistics technology technology landscape and determine requirements for systems architecture and roadmap
• Drive advances in technologies and architectures to increase the value delivered by technology and digital capabilities, either through improvements to the efficiency of technology environment or through those that reduce the total cost of technology operations.

System Development

• Engage with product owners and other key stakeholders to understand pain points is existing Logistics systems and processes
• Lead discussions to identify process and technology solutions and approaches to address gaps and pain points in Logistics systems and processes

Functional Strategy Formation and leadership

• Develop the strategy for a significant area of responsibility such as a function, anticipating complex issues, challenges and opportunities. Ensure the strategy is successfully implemented and meets medium-term business needs.
• Lead the development and implementation of strategy for a significant area of responsibility, anticipating complex issues, challenges, and opportunities, and ensuring integration with wider corporate strategy.
• Develop proposals for adoption and implementation of new Logistics systems and technologies, and present to Senior Management for approval
• Assign and hold project managers responsible for smooth and successful technical implementation of new systems and technologies
• Review project progress for implementation of new systems and technologies at key milestones, including development, user testing, integration with existing systems
• Review effectiveness of new systems and technology implementation periodically by reviewing user feedback

Vendor Management

• Oversee vendor selection and procurement processes for adoption of new systems and technologies, ensuring value and commercial sense for APLL
• Establish vendor selection criteria and lead vendor selection for key projects and services to ensure robust performance outcomes and value for APLL's investment
• Build and sustain relationships with key vendors and technology partners to ensure APLL has a robust and diversified technology vendor pool which ensures competitive financial terms and performance outcomes for key projects
• Oversee evaluation of vendor performance and take steps to address gaps by holding vendors accountable to deliver to agreed performance criteria

System Operations

• Establish standards and objectives for the management of APLL's Logistics systems and technologies
• Hold operational teams accountable for management of Logistics systems as per established Service Level Agreements
• Oversee outsourcing of system operations capabilities where viable from technical and financial perspective

Team and People Management

• Lead capability building for the team to ensure the team has the right skills to deliver against current and emerging requirements
• Provide feedback and opportunities for development to staffwithin own team

EDUCATION

BS in Computer science, Information Technology or related field

EXPERIENCE

General Experience

10+ years leading a software development team with previous experience as a programmer or solution architect. Experience delivering solutions for logistics business domain is a plus. Must have experience managing projects, including cost estimation, cost tracking, resource planning, risk management, status reporting, product selection, contract execution and procurement. Experience in vendor management including contract execution, performance oversight and negotiation.

Managerial Experience

Across 5 – 10 years’ demonstrated experience leading diverse teams across

geographies, cultures, and experience levels

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Responsible for delivering enhancements and continuous improvements to ERP and other backend systems
• Transpose user needs into technical programming
• Integrates Microsoft Dynamics-NAV/ Business Central with various platforms like e-Commerce, POS, etc
• Work with Application Manager and System Analysts to meet business requirements
• Source Code and version control
• Develop test plans and cases, as well as, the technical and functional documentations according to the adopted methodologies.
• Participate in Microsoft Dynamics-NAV upgrade programming, data migration and user testing
• Administrate Hyper-V servers and SQL Databases

Requirements

• Diploma/Degree in Computer Science, Software engineering or other similar discipline
• Passionate in programming and detail-oriented
• Adaptable and flexible to work independently and in teams
• Minimally 2 years of programming experience in Navision C/SIDE, Transact-SQL is a must
• Familiar with Microsoft Dynamics-NAV/ Business Central
• Additional work experience in various program languages like Oracle PL/SQL, Java, C++ will be advantageous
• Team Player with great communication skills

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Looking for Mobile Crane Operator (Full Time) for 25 Tons Mobile Crane. (Able to start as soon as possible!)

Our company specializes in 25 Tons Mobile Crane Loading & Unloading Services

Our jobs are mostly inside Jurong Port and some ad hocs on Singapore Mainland.

Responsibilities

• Operate 25T Mobile crane for the handling of ship supplies & provisions from shore to boat and/or vice versa
• To handle cargos efficiently and in full compliance with safety and regulatory requirements
• Coordinate between boat crew members as well as external contractors for cargo handling
• Report technical fault or and safety/security infringementsJob Requirements
• Provide lifting services at client site as per the deployment schedule
• Ensure workplace (crane) is clean and tidy
• Daily check for any faults/defects to crane
• Report any faults/defects on crane to Mechanic immediately
• Signing of DO and Timesheet
• Other ad hoc jobs allocated by Supervisor

Requirement for Operator:

• Possess a mininum of class 5 license and mobile crane operator certification (MOM).
• Willing to work on weekends and Public Holidays, night shift works, when required
• Singaporean/PR only

Salary Package: Basic Wage + Allowance + Overtime

Fresh license are welcome to apply as well.

Interested parties please email us directly at [email protected]! Many thanks.

• Min 2 years of mobile Apple or Android repair experiences

• Able to work retail hours, 6-day work week, weekends, and public holidays

• Self-motivated. and team player

• Repairing of mobile phones / Macbook, LCD, Battery, spare parts replacement

• Diagnose, troubleshoot, and repair devices

• Able to Diagnosis & Repair Motherboard

• Provide actual diagnosis for clients,Ensuring work area are clean

• Ensure that all repairs meet CMS Repair quality standards

• Keep track of all devices and inventory while safeguarding all store stock

• Assist customers with their enquiries

• Able to comply with company rules and regulations.

Who we are.

minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners BreadTalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, GoJek, FoodPanda and Great Eastern. We are on a mission to redefine the engagement between brands and consumers in Southeast Asia.

The way we work.

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We are seeking individuals with grit and passion, an insatiable intellectual curiosity with a sense of urgency and a heart for people, to amplify our effectiveness as a team.

We are seeking for individuals with grit and passion, an insatiable intellectual curiosity and a heart for people to amplify effectiveness as a team.

Responsibilities:

• Contribute to the design, development, testing and distribution of our mobile app for both iOS and Android
• Support full software development lifecycle for new and existing mobile features
• Collaborate with the product and design team to gather the requirements and provide optimal solutions
• Guarantee the seamless integration and deployment through continuous integration and delivery (CI/CD), along with various automated and manual testing procedures.
• Document application requirements, design, test, integration, and other related processes
• Keep up with the latest mobile technologies, devices, tools and conventions

You will be an ideal match if you have:

• Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience.
• At least 2 years of technical hands-on experience with mobile development
• Developed and delivered multi-platform consumer apps.
• Knowledge about modern mobile development - cross-platform frameworks, microframeworks and reactive interfaces (Experience with Flutter/Dart is an added advantage.)
• Experience with debugging and diagnostic of mobile applications
• Experience working in an ambiguous, low control yet fast paced startup environment is an added advantage

Job Scope:

• Design and develop application and technical architecture components, ensuring high performance, responsiveness, and scalability.
• Create and maintain technical documentation.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with emerging technologies and trends.
• Assist in the preparation and production of releases of software components.
• Support continuous improvement by investigating alternatives and technologies, and presenting these for architectural review.
• Manage a small team of developers, providing leadership, guidance, and mentorship.
• Lead the team in coding, unit testing, and code reviews, ensuring adherence to best practices.
• Provide support for system integration testing (SIT) and user acceptance testing (UAT).
• Collaborate with project managers and stakeholders to understand and refine requirements.
• Work closely with business analysts and end-users to ensure technical compatibility and user satisfaction.
• Develop and maintain technical documentation, including specifications, system design documents, and testing documentation.
• Ensure compliance with company standards and policies, including security standards and development methodologies
• Perform the detailed design of application and technical architecture components.
• Develop common test data.
• Configure, build, and test the application or technical architecture components.
• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.
• Adhere to security coding practices to mitigate common vulnerabilities.
• Participate in code reviews and notify the technical architect and project manager of any issues.
• Assist in transitioning application components to testers.
• Address defects and performance issues identified during testing.
• Document the application for maintenance purposes.

Job Qualifications:

• Degree in information Technology / Computer Science or equivalent.
• 6+ years of experience in AS400 RPG and Cobol.
• Knowledge and experience in Remittance Application project.
• Proven experience in ALBON and SQL, DB2.
• Knowledge or experience working on SWIFT and Local RTGS (Real Time Gross Settlement) Application.
• Ability to work independently with minimal assistance.
• Solid software development/programming experience.
• Excellent problem-solving skills and ability to logically break down a problem into smaller manageable parts to solve.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). We have been a Trusted Partner for over a decade, delivering a wide range of products and services, including infrastructure and operational services, authentication services, governance and assurance services, and managed processes. In an ever-evolving digital and cyber landscape, trust and collaboration are paramount. ATS collaborates closely with GovTech, government agencies, and commercial partners to enhance security postures and mitigate cyber risks.

We are seeking a highly motivated and talented individual to join our team as an Application Infrastructure System Engineer. This role will involve assisting the application infrastructure architect on developing, designing, deploying and maintaining the application and infrastructure to support MPA systems, including Messaging Streaming system and other mission critical systems running in both GCC (Government on Commercial Cloud) and on-premises.

The ideal officer should be able to identify optimal cloud solutions for MPA and maintain cloud infrastructures in accordance with best practices and Government agency security policies. You should have practical knowledge and experience of public cloud services and excellent troubleshooting skills. You will work with different IT professionals and teams to ensure the hybrid cloud infrastructure meet the needs of applications and customers.

The ideal officer will also have practical knowledge and experience of event-driven architecture and event-driven integrations with various applications and systems. You will work with different application teams to assist them on the design, develop and integrate event-driven applications. You must be passionate about technology, embrace changes and keen to explore new ways to automate existing processes. You must be a good communicator being comfortable to communicate effectively to all levels and types of employees as well as external partners/contractors.

A brief summary of your job responsibilities:

• Designing, implementing, and maintaining the hybrid cloud infrastructure, such as virtual machines, storage, load balancer, firewall and network virtual appliance components. Integrating cloud-based systems with on-premises systems and ensuring seamless data transfer between the two environments.
• Designing, implementing, and maintaining the Event-Driven messaging infrastructure. Providing technical guidance and governance on application integration and security compliance.
• Designing, implementing, and maintaining Kubernetes infrastructure with service mesh. Automate the maintenance and application deployment in Kubernetes cluster.
• Identify, analyse, and resolve infrastructure vulnerabilities on regular basis.
• Regularly review existing systems and make recommendations for improvements.
• Provide technical guidance and support for various common infrastructure services: Active Directory, DNS, WSUS, IAM, SiteMinder, MSSQL server, SFTP server, Proxy server, RDS, etc.
• Perform regular maintenance on server patching, software update, backup and restore, DR exercise, audit review and account management.
• Designing, implementing, and maintaining the systems comply to IM8 and CSA, security standards, and internal policies, taking appropriate measures to mitigate risks and ensure data protection.
• Automation of resources provisioning and deprovisioning with template and scripting languages.

To excel in this role, you will ideally have:

• Minimum of 5 years of professional experience with Microsoft Windows Server and/or RedHat Linux Server infrastructure.
• Minimum of 2 years of working experience in the field of cloud computing.
• Experience in designing, developing, and managing cloud-based infrastructure and applications
• Technical skill of Powershell, Python and bash scripting and automation
• Experience with IAM solution and modern authentication mechanism: OAuth2/OIDC and SAML
• Willing to embrace changes and new technologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.
• Practical experiences in managing system integrators / contractors / partners
• Azure, AWS, and GCP certifications are preferred.
• Microsoft or RHEL certified is a plus.
• Experience in Solace is a plus.
• Experience in supporting CII (Critical Information Infrastructure) systems is a plus.
• Familiar with IM8 is a plus.

Join us and explore a fulfilling career with Assurity Trusted Solutions, where innovation meets impact!

The remuneration package will be tailored to your qualifications and experience. Interested applicants, please click "Apply Now".

We appreciate your interest and kindly note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech, and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

• Providing technical application support to application teams;
• Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Role: Enterprise/Application Architect
Job Level: 6-9 years of experience (L3)
Duration: 12 Months (renewable)
Client: Banking

Key responsibilities:
• Participating in defining and operating the architecture governance process to ensure change initiatives align to the vision and roadmaps.
• Working closely with Domain Architects across key initiatives and projects to apply architecture principles and standards and develop reference architectures and design patterns.
• Communicating the principles, standards, vision, and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Providing thought leadership on architectural or other topics, developing a forward-looking view of current and emerging technologies and their impact on the Enterprise Architecture
• Maintain and improve the process and tools to enable Enterprise Architect functions, owns, and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes, which mainly driven with JIRA software
• Embedding Platform Thinking in everything

Key requirements and skills/domain required:
• Experience in using JIRA for at least 2 years and open to learn visual apps like Kibana, Elastic
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills)
• A passion for learning and the willingness to solve problems.
• Strong negotiation skill and results orientated.
• Good in time management and able to multi-tasking.
• Good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives.
• Capability to think conceptually and identify patterns across seemingly unrelated situations.
• Bachelor’s degree in engineering, Computer Science or equivalent

A Big Plus
o Technically strong in different integration mechanisms with open systems, AS400 and Mainframe
o Comfortable in working in an environment which is vendor intensive.
o Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation.
o Formal architecture certification (TOGAF or equivalent)

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Summary :

Provide pre-sales and post-sales support to customer on semiconductor testing. Maintain customer satisfaction so as to maintain or become the preferred tester platform

Job Responsibilities:

• Project delivery and support of Test Program/Test Library creation, conversion or consultation as required by Customer
• Provide support and consultation for Hardware and Software solutions for Customer Projects
• Post sales consulting and support including test methodology enhancements and modifications, test hardware/ software feature recommendations and audit
• Support and debug production issues like correlation, test time and yield discrepancy etc
• Delivery of application training, knowledge transfer and skill-up for Customer

Minimum Qualifications:

• Bachelor's Degree or equivalent
• Minimum 7-10 years of working experience in IC testing industry
• Good knowledge of digital/Mixed signal test methodologies
• Well versed with Java and C++, script programming, knowledge on 93000 software and debugging tools will be an added advantage
• Good experience in test program development and test floor exposures
• Strong problem solver with good technical capabilities, good communication skill, self-motivated, customer focus and result oriented
• Ability to work independently with minimum supervision

Key Responsibilities:

• Provide high-quality L2 support for Java and web-based applications in a production environment.
• Coordinate and support infrastructure maintenance tasks.
• Manage the implementation of new application releases, ensuring adherence to industry best practices in release management.
• Collaborate with cross-functional teams (including Peer Application Teams, Infrastructure, Vendors, Security, and Change Management) to ensure smooth operations and minimal business disruption.
• Address production issues promptly, meeting agreed-upon Service Level Agreements (SLAs).
• Continuously improve support processes to enhance service levels and overall quality.
• Provide support across various shifts, including night shifts, weekends, and public holidays, as required.

Shift Timing:

• Morning shift: 6 AM to 3 PM
• General shift: 9 AM to 6 PM
• Afternoon shift: 2 PM to 11 PM
• Night shift: 10 PM to 7 AM

Transport Eligibility:

• Transport is claimable for:Before 7 AM (for morning shift 6 AM to 3 PM).
  After 11 PM (for afternoon shift 2 PM to 11 PM).

Qualifications:

• Minimum of 2 years' experience in an L2 application support role.
• Proficiency in Linux and Unix Shell scripting.
• Strong knowledge of SQL (MySQL/MSSQL).
• Hands-on experience troubleshooting and debugging Java and web-based applications.
• Familiarity with OpenShift and Docker.
• Experience with application implementation projects in financial institutions is a plus.

Responsibilities

You will be working on Enterprise Architect and DevSecOps initiatives and will be involved in activities across the two domains with focus on JIRA and visual display like KIbana.

What you’ll do

• Participating in defining and operating the architecture governance process to ensure change initiatives align to the vision and roadmaps.
• Working closely with Domain Architects across key initiatives and projects to apply architecture principles and standards and develop reference architectures and design patterns.
• Communicating the principles, standards, vision, and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Providing thought leadership on architectural or other topics, developing a forward-looking view of current and emerging technologies and their impact on the Enterprise Architecture
• Maintain and improve the process and tools to enable Enterprise Architect functions, owns, and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes, which mainly driven with JIRA software
• Embedding Platform Thinking in everything

Requirements

• Be independent, a quick learner and good team player.

• You can work independently with minimum guidance.

• Have good English communication skills to work with various seniorities of stakeholders and colleagues.

• Experience in using JIRA for at least 2 years and open to learn visual apps like Kibana, Elastic

• Excellent analytical skills (critical thinking, problem solving, and decision-making skills)

• A passion for learning and the willingness to solve problems.

• Strong negotiation skill and results orientated.

• Good in time management and able to multi-tasking.

• Good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives.

• Capability to think conceptually and identify patterns across seemingly unrelated situations.

• Bachelor’s degree in engineering, Computer Science or equivalent

• A Big Plus

o Technically strong in different integration mechanisms with open systems, AS400 and Mainframe

o Comfortable in working in an environment which is vendor intensive.

o Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation.

o Formal architecture certification (TOGAF or equivalent)

Overview

We are looking for a skilled and experienced Senior Application Consultant to take on a leading role in delivering complex business solutions to our clients. You will be responsible for leading application implementation projects, managing client relationships, and providing high-level technical guidance. As a Senior Application Consultant, you will mentor junior consultants, ensure successful project delivery, and maintain a focus on the client’s strategic goals.

Key Responsibilities

• Client Interaction: Lead client meetings to gather business requirements and present application solutions tailored to client needs.
• Solution Design: Design, configure, and customize business applications to meet client requirements, ensuring high-quality deliverables.
• Project Management: Oversee the complete lifecycle of application implementations, from planning and design to deployment and support.
• Mentoring: Provide guidance and mentoring to junior consultants, assisting them with problem-solving and complex tasks.
• Troubleshooting and Optimization: Address advanced application issues, providing solutions to optimize application performance and usability.
• Stakeholder Communication: Act as the primary point of contact between the client, business analysts, and technical teams, ensuring clear communication and alignment on project goals.
• Training and Knowledge Transfer: Lead client training sessions and develop comprehensive training materials and user guides.
• Continuous Improvement: Contribute to internal knowledge-sharing and continuous improvement of consulting methodologies and best practices.
• Reporting and Documentation: Create detailed project documentation, progress reports, and post-implementation reviews.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.
• 5+ years of experience in application consulting, implementation, or system integration.
• Extensive experience with enterprise applications (e.g., ERP, CRM, etc.) and system integration.
• Strong knowledge of databases, SQL, and programming languages (e.g., Java, Python, C#).
• Experience with Agile and Waterfall project management methodologies.
• Proven experience in leading projects and teams.
• Excellent client management, communication, and interpersonal skills.

Skills

• Advanced understanding of business processes and how to integrate them with application systems.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
• Leadership and team management abilities.
• In-depth knowledge of specific application platforms (e.g., SAP, Salesforce, Oracle).
• Ability to develop detailed technical documentation and reports.
• Strong presentation and training skills.

Desirable Skills

• Certifications in relevant applications (e.g., Salesforce, SAP, Oracle).
• Experience with cloud platforms (e.g., AWS, Azure).
• Project management certification (e.g., PMP, Prince2).
• Familiarity with DevOps practices and CI/CD pipelines.

Overview

We are seeking a motivated and dynamic Junior Application Consultant to join our team. The ideal candidate will support the implementation, customization, and maintenance of business applications to ensure their optimal performance for clients. As a Junior Application Consultant, you will work closely with senior consultants to learn and develop your skills in application consulting, while assisting in analyzing client requirements and providing technical expertise.

Key Responsibilities

• Client Support: Assist in providing support for application users, including troubleshooting, resolving issues, and performing application updates.
• Application Implementation: Support the implementation of applications by configuring and customizing them based on client requirements.
• Requirements Gathering: Collaborate with clients to gather business requirements, and assist in translating these requirements into technical solutions.
• Testing and Validation: Assist in the testing of applications, ensuring that they meet functional and technical specifications, and resolve any identified issues.
• Documentation: Create and maintain user manuals, technical documentation, and knowledge base articles.
• Training and Support: Provide basic training for end-users and assist in developing training materials for clients.
• Continuous Learning: Stay updated with the latest industry trends, tools, and technologies related to the applications you work with.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• Strong understanding of business processes and software applications.
• Basic experience with software implementation, integration, or support (internships or projects).
• Familiarity with SQL, programming languages, and basic system analysis.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Skills

• Ability to learn new applications and technologies quickly.
• Basic knowledge of application lifecycle management.
• Familiarity with Agile and/or Waterfall project methodologies.
• Good written and verbal communication skills.
• Detail-oriented with excellent troubleshooting skills.

Minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Preferred

• Minimum 3 years of experience with UNIX environments

• Minimum 3 years of experience in scripting languages such as Python, Powershell

• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

• Experience with task schedulers such as Control-M

• Good understanding of IT ecosystems and application architectures

Knowledge about

• CICD pipelines, ITIL practices, Agile practices, Lean

• Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

· Minimum 3 years of experience with UNIX environments

· Minimum 3 years of experience in scripting languages such as Python, Powershell

· Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

· Experience with task schedulers such as Control-M

· Good understanding of IT ecosystems and application architectures

· Knowledge about

o CICD pipelines, ITIL practices, Agile practices, Lean

o Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus