Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities

• Responsible for prospecting sales by acquiring major brands of products and merchandise into Online platforms to increase the company distributor presence in the regional e-commerce industry.
• Constant gathering of market intelligence on industry trends, competitive development, and evaluation of potential business opportunities whenever arises.
• Responsible for sales presentation proposals and presenting sales pitches to clients/customers based on their requests and needs.
• Responsible for contract drafting proposal and negotiation.
• To plan and develop E-Commerce go-to-market business strategy to increase revenue, meet objectives together with Product Marketing Team
• Manage vendor accounts, understand vendors’ business objectives, pain points resolve issues quickly, and ensure continuous engagement and cultivation of strong rapport
• P&L Management & Sales Cadence: manage the sales pipeline and maintain revenue leadership. Provide regular reporting and forecasting to management

Experience Requirements

• Diploma/Degree in any equivalent discipline
• Min 3-5 years work experience in Business Development / Marketing and team setup
• Mandatory requirement: Proven experience working with e-commerce enablers or marketplace platforms.
• Good command of both written and spoken English and good digital skills (Microsoft office, platform knowledge, etc.
• Strong interpersonal skills and trust-building ability.
• Possess a strong sense of business acumen, strong networking skills, entrepreneurial mindset, team player, adaptive, get-it-done attitude

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

B1G1 is a global Social Enterprise headquartered in Singapore. We now work with businesses around the world, helping and inspiring them to create a great difference in our world (we’ve already helped them create more than 300 million giving impacts). Together we’re living this belief: B1G1 gives businesses the power to change lives.

We are now seeking a new team member who can help us grow this movement of giving businesses and who can engage and serve our members in greater ways.

This is not a conventional job. If you are the right person, you will love being part of our focused, dynamic team as we achieve our shared goals. We work with people who want to live their lives doing meaningful work and making a real difference in our world.

Before you apply, you can learn more about our team and culture here: https://www.b1g1.com/businessforgood/careers/

Responsibilities

STRATEGY

• Support the creation, conceptualization and operation of key sales and growth development strategies related to the B1G1 SME program.
• Support the ideation, development and execution of vibrant regional and global community engagement opportunities and events that inspire and transform the business community.
• Support the development of key projects in the B1G1 SME Program that help further enhance, grow and deliver on B1G1’s strategic goals.

OPERATIONS

• Build, develop and maintain meaningful and long-lasting relationships with SME members to continuously grow the B1G1 Movement through referrals, additional B1G1 programs and partnership opportunities.
• Support SME Members as required, throughout the member lifecycle, maintaining engagement and actively identifying opportunities for greater growth, engagement and impact.
• Provide timely regional insights, feedback and development opportunities to enable the global headquarters in Singapore to accelerate the growth of the giving movement.
• Track and report key account metrics and prepare reports as required.
• Clearly communicate progress of initiatives to internal and external stakeholders.
• Oversee timely and successful delivery of solutions according to member needs and objectives.
• Implementing effective management of leads, referrals, and partnerships using the company CRM and other systems as needed.
• Support and ensure new sales strategies and programs are tested and implemented in a timely manner taking ownership of particular SME strategies or programs as required.
• Continuously seek to enhance the B1G1 SME program and engagement offerings, through regular feedback and suggestions through the Department Manager.
• Seek out and attend networking events and other opportunities to help grow the B1G1 brand awareness and Movement.
• Actively engage with and support development of the Partnerships Associate for the relevant region.
• Contribute to company initiatives, meetings and other requests outside of immediate role as needed.
• Ensure processes and procedures are kept up to date and contribute to updating this position description as needed.

Requirements

We are a diverse global team who are connected through our shared mission to create a world that’s full of giving. Our core values of DO CARE, help us to regularly evaluate, exchange ideas and work together to achieve great performance as individuals, as a team and as a movement:

DESIRE TO IMPROVE, OPEN-MINDEDNESS, COURAGE, ACCOUNTABILITY, RESPECT, ENJOYMENT

Knowledge and Experience

EDUCATION & QUALIFICATIONS

• Fluent and articulate English speaker
• Working Rights Check for relevant country of work
• Tertiary level qualifications (preferably related to Communications) or relevant extensive experience (more than 3 years) in Sales and Customer Service.

SKILLS & EXPERIENCE

• Previous experience in B2B client/support engagement.
• Previous experience in sales, lead generation, and sales management tools.
• Experienced and proficient with Key note/PowerPoint, Word, & Excel.
• Strong written and verbal communication skills – a clear, effective, and articulate communicator (English).
• Demonstrated ability to build and maintain relationships and rapport with a varied audience around the world via phone, video, or face to face.
• Ability to swiftly learn new tools and systems – IT savvy.
• Ability to work under pressure, plan personal workload effectively and delegate where required.

What we are looking for

B1G1 isn’t your ordinary employer. We are looking for team members who:

• Possess a giving spirit, striving to give more in every opportunity
• Embody the B1G1 Values and will enhance the B1G1 Culture
• Strongly believe in B1G1’s Vision and Purpose
• Are mission-driven and intrinsically motivated to give their best
• Work with an open mind in a complex and constantly evolving environment
• Are passionate about social impact and communicate this excellently in writing and in person
• Relish the challenge to be a part of a dynamic growing global team and innovative social enterprise
• Want to play a key role in helping to radically scale the B1G1 Global Giving Movement

What you can expect from us

Here are some of the things you can enjoy as you work with B1G1:

• Flexible work arrangements (e.g., working hours, location, personal needs)
• Unique incentives and benefits focused on your well-being and meaningful experience of the impact you help create
• Ownership, trust and the opportunity to always share your ideas and perspectives
• Professional and personal development opportunities
• Team who support you in challenging times and celebrate your win in good times
• Opportunity to create real global change together with other like-minded people - become a fundamental part of a Global Giving Movement

Role details

Starting Salary Range: $4000-$6500 depending on skills, experience and qualifications. Plus additional unique B1G1 benefits.

Location of Work: Beside One-North MRT Station

General Work Schedule: Mon-Fri (9am-6pm) – flexible

If this role sounds like you, we look forward to receiving and reviewing your CV and supporting cover letter outlining your interest and motivations for applying to this role at B1G1.

This role reports to Head, HSSE and QAEP

REQUIREMENTS (QUALIFICATION, EXPERIENCE)

• Bachelor’s Degree in Civil/Mechanical Engineering or Architectural.
• At least 8 years’ experience in managing Quality Assurance for the engineering, procurement and construction especially in infrastructure projects with a minimum of 5 years of managerial experience.
• Responsible for HQ/project quality leadership and management from mobilisation through to completion.
• Require good judgement and the ability to render decisions and/or recommendations where Quality policies and procedures are not clearly defined.
• Familiar with ISO 9001 systems requirements.
• Determined and committed in establishing strong QA/QC processes in CES_SDC projects.
• Passionate in solving problems, team building, up-to-date in QA/QC programs and technologies. Possesses tenacity to commitments and responsibilities.
• Knowledgeable in PQP, ITPs, Method Statements, Inspection Checklists, NCRs, CARs and Root Cause Analysis.

RESPONSIBILITIES FOR HQ

• Establish and maintain effective Quality Management Systems (QMS) for project execution referencing to local requirements, client specifications and CES_SDC requirements.
• Ensure the CES_SDC’s Management System Manual (MSM) and Quality Procedure Manual (QPM) are established and maintained in support of CES_SDC’s Policies, Objectives & Targets, Quality Management Programme, Awards and Certifications
• Work closely with Management Team/HODs/PDs/PMs in meeting CES_SDC’s Quality objectives and targets by initiating, recommending or providing effective corrective actions/risk mitigating control measures through managing changes and documentations in QMS and risk registers.
• Organise and implement Company-wide initiatives and promotional campaigns to elevate Quality awareness and strive towards Quality excellence.
• Evaluate industry best practices for implementation of such practices into the CES_SDC Quality culture.
• Ensure investigations into Non-conformances and CAR are correctly conducted, identifying the root causes and ensuring corrective actions are implemented timely and effectively.
• Consolidate the QA/QC statistics received from each of the CES_SDC Operations, analysing those statistics for trends and recommend corrective actions/mitigating control measures or any necessary improvement plans/opportunities.
• Compile and submit QA/QC report including quarterly statistics to CES_SDC Management, CES Construction Group and client as required.
• Ensuring Quality Alerts and similar communications are distributed across the organisation.
• Provide support and input into tender proposals.
• Manage and ensure effective periodic reviews/internal and external audits/surveillance on Quality Management System.
• Perform other related duties as assigned or indicated by direct supervisor and CES_SDC management.

RESPONSIBILITIES FOR PROJECTS

• Ensure that the CES_SDC’s Quality policy is integrated within Project Quality Management System.
• Ensure that Clients recognise CES_SDC’s commitment to the Quality policies.
• Ensure proper establishment and implementation of Project Quality Plan and Quality Management System.
• Monitor project quality performance and make necessary improvement to the project quality system.
• Evaluate the site personnel’s and vendor’s QA/QC performance and motivate/educate them to perform to the best interest of the project and Company reputation.
• Deploy QA/QC personnel so as to facilitate the effective operation of the project QA/QC department.

Objectives of this role

• Drive strategies and long-term vision to build best-in-class digital products
• Conduct user research and usability studies, collaborating with designers, developers, and research teams throughout the process
• Craft a product vision (short- and long-term) and convert it to concrete strategy
• Participate in market research, validation, and white space analysis to identify opportunities for new or existing features and functionalities
• Partner with business owners and agile product teams to build roadmaps that will be reflected in the company's broader portfolio planning
• Develop and implement pipelines that extract, transform, and load data into an information product

Responsibilities

• Partner with IT to manage roadmap and backlog for all digital products, ensuring that IT delivers capabilities on time and per expectation
• Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing
• Partner with executive team to identify key capabilities needed as well as potential issues
• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
• Work with product marketing to develop positioning and messaging and ensure differentiation from competitors
• Monitor and evaluate product performance to facilitate continuous iteration and improvement

Required skills and qualifications

• Three to five years of experience in digital product management or similar role
• Strong analytical, prioritization, and negotiating skills
• Experience in usability and customer-focused design
• Passion for building great products to solve customer and business problems
• Bachelor’s degree in business, computer science, information systems, or related field
• Experience with SQL queries and with back-end and front-end programming languages such as Java, HTML, CSS

UP-SGDS-DPM-20231121

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)