Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Restaurant Manager

Job Description

- Training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

- Keep restaurant operations running smoothly to create a positive atmosphere for customers.

- Maintaining safety and food quality standards

- Keeping customers happy, getting their feedback on the experience and handling complaints

- Organizing schedules, keeping track of employees’ hours and recording payroll data

- Ordering food, linens, gloves and other supplies while staying within budget limitations

- Supervising daily shift operations, including front- and back-of-house restaurant operations

- Controlling operational costs and identifying ways to cut waste

- Appraising staff performance and disciplining or retraining employees to correct poor performance

Requirement

1) Have been working in F & B field a plus.

2) Willing to work long hours, weekend and public holiday.

3) Have knowledge in preparing of western & thai food cuisine.

Responsibilities:

• Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings
• Responsible for new sales opportunity development and sales project operation
• Responsible for key customer engagement, customer relationship improvement and maintenance
• Partner with solution team & delivery team to develop account strategy plan and business plan
• Research on telco industry and perform market insight to ensure the competitiveness of proposed solution
• Achieve annual business plan through efficient internal collaboration and proper customer approaching.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Handle related duties which are necessary for the proper management of key accounts and duties assigned

Requirements:

• Candidate must possess at least Bachelor Degree in telecommunication related major or equivalent.
• Candidate from ICT background that related with carrier network is required.
• At least 5 years of experience in sales or relevant experiences, or similar client support role.
• Proven results of delivering client solutions and meeting sales goals.
• Candidate with deeper understanding and experiences on solution sales, understand product specifications, highlights, competition, etc are preferred.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Must be customer oriented, target-oriented and capable of accurate work with minimal supervision.
• Strong negotiation skills, Self-motivated and self-directed.
• Good command of spoken and written English and Chinese to liaise with overseas and local Chinese speaking associates.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any querie

Job Description:

Strategic Planning:

l Develop localized marketing plans tailored to regional conditions while aligning with headquarters' overall strategy.

l Ensure that marketing strategies effectively address the unique characteristics of the local market.

Market Monitoring:

l Continuously track local market dynamics, to gain insights into emerging trends and consumer behaviors.

l Provide data-driven support for local marketing decisions, ensuring they are informed by current market conditions.

Event Planning:

l Plan and execute both online and offline marketing activities, including major marketing events, trend-driven campaigns, festive celebrations, and other initiatives aimed at enhancing brand influence.

l Develop creative and impact events that resonate with the target audience.

Social Media Operations:

l Coordinate and oversee the implementation of headquarters' three major marketing campaigns across social media platforms.

l Ensure seamless integration and effective communication with headquarters’ management regarding social media strategies and campaigns.

Cross-Industry Cooperation:

l Understand and analyze local brand marketing activities, identifying suitable collaboration opportunities based on macro market trends.

l Develop and submit a quarterly market cooperation plan outlining potential partnerships and strategies for mutual growth.

Store Assistance:

l Provide support to specific stores in completing event video shoots, tutorial sessions, and other promotional activities to ensure successful execution on the ground.

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Description:

• Manage the daily operations of the restaurant
• Responsible for the business performance of the shop
• Ensure compliance to operations standards and procedures and upkeep of food quality standards
• Ensure excellent customer service
• Conduct interviews of walk-in candidates
• Create fun and motivating environment for staff to work in
• Training and development of service staff
• Ensure proper conduct of service staff
• Handle customer feedback professionally
• Upkeep cleanliness of outlet
• Administrative duties

Job Requirements:

• Minimum 3 years experience in a comparable capacity
• Fresh Graduates with some F&B experience are welcome to apply and will be considered for the Management Trainee position
• Self-motivated, people orientated and a team player
• Adaptable and enjoy working in a fast pace environment
• Excellent communication and interpersonal skills
• Able to work shifts, weekends and public holidays

Salary will be commensurate with experience.

We regret to inform you that only shortlisted candidates will be notified.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

This is an exciting role for individual who are passionate about meeting people from different walks of life and has keen interest in selling our technology. If you have the aspiration to learn, we would be happy to have you onboard our team!

Responsibilities:

• Develop Business opportunities , pipelines leading to sales closure and to achieve monthly sales targets set.

• Identify and pursue prospects through various lead generated activities, including direct mailing, cold-calling and referral program.

• Meet with prospects to understand their purchase requirements, decision making process criteria and ultimately supporting them to enhance their business through the various solutions offerings.

• To provide value propositions, prepare quotations thus leading to the conclusion of sales.

• Continuous engagement of existing customers.

Requirements:

• Minimum Diploma or Degree in any discipline.

• Passionate in engaging customers and provide excellent sales and service.

• Good communication and presentation skills.

• Comfortable and committed for an up to 70% outdoor role.

Job Description

• Lead a team of workers and sub-contractors to perform structural work on site.
• In-depth understanding of structural drawings, specifications, and requirements.
• Oversee structural works, and coordinate with clients, consultants, and sub-contractors on structural matters.
• Drawing list submissions, scheduling, structure handover, and coordination with Consultants and Construction Team
• Value engineering, review and approve C&S consultant’s drawings and in-house RC, structural steel, and architectural shop detail drawings.
• Site rectification and inspections.
• Resolving site issues with the Consultant, Construction/Structure Erection, and QA/QC team.
• Project Resource Management
• Approval and Review of Project Schedule
• Carry out work scheduling, project supervision, and documentation.
• Ensure timely completion and good quality of work.
• Ensure compliance with safety regulations and implement measures to mitigate construction project risks.
• Other ad-hoc duties and tasks as assigned.

Requirements

• Diploma in Civil / Structural Engineering or equivalent.
• At least 5 years of related working experience in structural site site management.
• Proficient knowledge of MS Office, structural design and analysis software and AutoCAD or Microstation
• Ability to prioritize tasks well and able to work independently

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

The Manager (Project Development) is responsible for spearheading project development strategies and plans. He/She leads project development from opportunity identification to project conceptualisation and planning. He establishes strategic relationships with internal and external stakeholders to ensure smooth project development activities, and solicits requisite approvals and permits. He leads the project specification, estimation and planning activities and also ensures project risk management. He manages a team of senior engineers and ensures efficient business operations.

He is an experienced professional, preferably a trained engineer, and is able to address technical queries that arise during the course of his duties. He is conversant with the industry, company clientele, competitors and contractors. He is highly analytical, enjoys solving challenging problems, and is able to lead others effectively. He may be expected to travel occasionally and work after office hours.

Formulate project origination strategies aligned to organisational objectives based on economic and market analysis

Authorise proposed projects based on risk and feasibility analysis

Establish business development strategies to capitalise on potential project opportunities and tenders

Approve optimal alternative project solution based on technical and commercial value propositions

Strategise project development practices to attain the organisation's profitability and sustainability goals

Approve business case and project proposal or tender response

Approve the project scope, goals and objectives

Endorse project requirements and project constraints

Drive strategic partnerships with relevant internal and external project stakeholders

Formulate solutions to ensure compliance with regulatory and legislative pre-requisites

Endorse project specification documentation

Drive collaboration with internal and external stakeholders for project estimation and cash flow projection

Lead stakeholder engagements for sign-off on baseline budget, schedule and project success metrics

Endorse project deliverables and work breakdown structure to optimise project efficiency and performance

Formulate strategies to optimise project staffing and acquisition of project team members

Approve integrated project plans for project execution, risk management, quality control and safety management

Develop strategies for resource planning and utilisation

Drive department performance to achieve organisational goals

Drive talent recruitment and development for the department in alignment with organisational strategy

Manage the department's financial inflow and outflow against allocated budgets and forecasts

Validate risk management plans and risk controls to ensure compliance with organisation's risk management framework

Manage continuous improvement and change management initiatives for time, cost and quality improvements

As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

• Manage day-to-day operations at the assigned outlet
• Oversee staffing at the outlet including hiring and rostering
• Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times
• Conduct regular product and service training and ensure that a high level of service standards at all times
• Manage operating expenses and be accountable for P&L
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Respond and manage all customer feedback and enquiries - both online and offline
• Facilitate bookings, events and promotions in alignment with sales and marketing plan
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Location: East

Work Schedule: 5.5 days/week (Monday to Friday 9am - 6pm , Saturday 9am - 1pm)

Job Highlights

• Lead a team of 10 in the operations department
• Oversee daily air and sea shipment operations
• Gain valuable experience in the freight forwarding industry

Key Responsibilities

• Supervise and ensure smooth daily operations for air and sea shipments
• Resolve operational issues and tackle challenges for the department
• Maintain proper discipline and efficiency within the team
• Report directly to management with updates and improvements

Requirements

• Minimum 2-3 years of experience in freight forwarding for air and sea (import/export)
• Familiarity with Singapore Customs, Airlines, and Shipping Lines
• Diploma holder with proficiency in English (spoken and written)
• Proficient in Microsoft Office and computer systems
• Self-motivated, independent, and proactive with a pleasant personality
• Strong leadership skills and ability to work odd hours if required
• Preferred residency in the East

Aventir Group Pte Ltd

EA License: 24C2542

We are seeking an experienced and detail-oriented Remittance Manager to oversee the daily operations of our over-the-counter remittance services. You will ensure smooth and efficient transaction processing while maintaining strict compliance with all regulatory requirements. Your focus will be on delivering exceptional customer service and managing a team of remittance agents.

Responsibilities:

· Manage the day-to-day operations of the remittance center, ensuring efficient and timely processing of transactions.

· Supervise, train, and motivate a team of remittance agents, ensuring they adhere to company policies and procedures.

· Maintain a thorough understanding of all relevant laws, regulations, and compliance requirements governing remittance services.

· Implement and maintain strong internal controls to prevent fraud and ensure the accuracy of transactions.

· Handle customer inquiries, resolve complaints, and provide exceptional customer service.

· Prepare regular reports on remittance activity, transaction volumes, and compliance-related matters.

· Stay informed about industry trends, new technologies, and changes in regulatory requirements.

Qualifications:

· Bachelor's degree in Business Administration, Finance, or a related field.

· 3+ years of proven experience in a remittance or money transfer environment.

· Strong knowledge of remittance regulations, AML/KYC compliance, and fraud prevention measures.

· Excellent leadership, communication, and interpersonal skills.

· Strong problem-solving abilities and attention to detail.

· Proficient in using remittance software and systems.

( Industries :- similar to Western Union , Wise )

Responsibilities:

• Ensuring Compliance to Contractual obligations of both Owner and Contractor in all Project related works.
• Manage all spheres of Contracts between Owners Engineers, Lenders Engineers, Independent Engineers, and Contractors
• Preparation of Contract Appreciation Document
• Monitoring & Timely Certification of payment claims of Contractors / OE/ IE and other Contractors.
• Managing of Claims and Deviations from EPC Contractors and Managing of Counterclaim’s to EPC Contractors
• Listing, Undertaking costs analysis, Formulating, Bidding, finalization of non-EPC scope of works.
• Drafting, reviewing and negotiating contracts with third parties.
• Construction budget preparations and managing the cash flow requirement.
• Customs clearance co-ordination ensuring timely document clearance.
• Participation in the monthly/weekly Project Reviews
• Contracts Administration for minor works (Preparation of Proposal to Signing & closing of Contracts)
• Managing Procurement Contracts Logistics and advising on procurement strategy.
• Monitor transaction compliance (milestones, deliverables, invoicing etc.)

Requirements:

• Degree in Engineering field or equivalent education
• At least 8 years relevant experience in contract management
• Experience in Contract management in an EPC environment would be beneficial
• Experience in negotiation and conflict management.
• Confident in abilities and proven track record.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Responsibilities:

• Project Delivery:Ensure that projects are delivered on time, within budget, and meet business requirements.
  Oversee the operations, maintenance, and monitoring of systems throughout the project lifecycle.
  Ensure compliance with IT governance frameworks, including security and resilience standards.
  Lead and coordinate with GovTech teams, auditors, and other stakeholders for audits and implementation of Quality Management Systems (QMS).
  
• Collaboration & Stakeholder Management:Work closely with the Business Analyst, Solution Architect, IT Infrastructure Engineer, and agency users to ensure smooth project execution.
  Foster strong working relationships with stakeholders to meet project goals and expectations.
  
• Reporting & Documentation:Prepare and present project status reports to stakeholders, ensuring transparency and effective communication.
  Document all project phases, risks, and outcomes for compliance and future reference.
  

Experience and Skills Needed:

• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Electronics Engineering, or related discipline.
• Minimum 3 - 5 years of experience in Project Management.
• Experience in full software or product development cycles, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills, with the ability to influence stakeholders and manage expectations effectively.

Added Advantage:

• Project Management experience in Agile environments.
• Project Management certifications such as CITPM, COMIT, or PMI.
• Experience in Audit/Quality Management and Portfolio Management.

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Reports to Construction Manager
• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement
• Visit project sites, arrange and conduct QAQC inspections
• Lead project teams in the preparation of project specific CONQUAS/Quality Management assessment by BCA with specific contract requirements
• Ensure workmanship, procedures and method statements are in accordance to specified standards
• Conduct regular inspections to ensure works are in compliance with method statements & proper sequence of work and in accordance to BCA’s good industry practice
• Ensure that all project quality records and quality audit plans are maintained.
• Prepare QA/QC Plan, inspection & test plans/check list for site activities Review inspection and testing reports
• Issue NCRs, propose corrective action in a timely and effective manner
• Oversee delivery inspection of project materials
• Review, approve and maintain QAQC related documentation
• Other duties as assigned and able to work with minimum supervision

Job Requirements:

• Diploma/Degree in Architectural or Civil / Structural Engineering
• At least 10 years of relevant site project experience in QA/QC roles for construction projects
• Familiar with Singapore Codes and Practices
• Experience with CONQUAS
• Experience with Constructability Score
• Experience with Green Mark Certification
• Able to liaise with workers/Clients, Consultant, Main Con colleagues, subcon and suppliers on QA/QC works and protocols at site
• Location : Punggol (Near MRT)
• Project : Sports Centre