The construction operations manager job description usually entails working hand-in-hand with project managers to make sure there is efficient allocation of resources; they also strive to enhance the commercial value of the business.

They try as much as possible to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned construction projects.

They then advise the company in making decisions that are commercially viable.

The construction operations manager’s role also entails making sure that works are allocated to project managers in an appropriate manner and are prioritized based on how urgent they are, and also based on the needs of the customer.

1. Market Analysis and Strategy Development:

· Conduct thorough market research to identify trends, customer preferences, and potential opportunities.

· Develop and implement effective business development strategies aligned with the company's goals.

2. Partnership Development:

· Identify and establish partnerships with distributors, retailers, and other relevant stakeholders.

· Negotiate and finalize agreements to expand the distribution network and increase product visibility.

3. Sales and Revenue Growth:

· Meet and exceed sales targets by actively promoting and selling Mr. Bucket Chocolaterie products.

· Develop and maintain relationships with key clients, ensuring customer satisfaction and repeat business.

4. Brand Promotion and Marketing:

· Collaborate with the marketing team to create promotional campaigns that enhance brand visibility and drive customer engagement.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

5. Customer Relationship Management:

· Build and maintain strong relationships with existing customers, addressing their needs and ensuring ongoing satisfaction.

· Gather customer feedback and market insights to inform product development and improvements.

6. Financial Analysis and Reporting:

· Monitor and analyze sales performance, providing regular reports to management.

· Work closely with the finance team to ensure accurate forecasting and budget management.

7. Team Collaboration:

· Collaborate with cross-functional teams, including marketing, production, and finance, to achieve overall company objectives.

Provide leadership and guidance to junior team members, fostering a collaborative and results-driven culture.

Job Description:

We are seeking a motivated and skilled Training Manager to design, implement, and oversee training programs for our wallpaper and painting teams. The ideal candidate will have a deep understanding of the industry, excellent communication skills, and a passion for helping others succeed. You will be responsible for ensuring that our team members are equipped with the knowledge and skills needed to deliver exceptional service and uphold our company’s high standards.

Key Responsibilities:

• Training Development: Design and develop comprehensive training programs and materials tailored to the needs of our installation teams.
• Program Implementation: Conduct training sessions, both in-person and online, to ensure effective knowledge transfer.
• Skill Enhancement: Identify skills gaps and emerging trends in the industry to ensure our training content is up-to-date and relevant.
• Collaboration: Work closely with management and other departments to align training objectives with business goals and operational needs.

Qualifications:

• Experience: Proven experience as a Training Manager or similar role, preferably in wallpapering, painting, or related industry.
• Knowledge: In-depth knowledge of wallpapering and painting techniques, tools, and best practices.
• Skills: Excellent presentation, communication, and interpersonal skills.
• Certifications: Relevant industry certifications or training credentials are a plus.
• Abilities: Strong organizational skills, attention to detail, and the ability to motivate and inspire teams.

Project Planning and Development

• Feasibility Studies: Assess the scope of reclamation projects, including environmental impacts, regulatory requirements, and budget constraints.
• Resource Assessment: Evaluate the resources (human, financial, and materials) required for successful project execution.
• Design and Strategy: Work with environmental scientists, engineers, and other experts to design reclamation strategies and create detailed project plans.
• Permitting and Compliance: Ensure all necessary permits are acquired and that the project complies with environmental regulations, land-use laws, and safety standards.
• Project Execution
• Site Assessments and Surveys: Conduct or oversee environmental site assessments, including soil testing, water analysis, and topographical surveys.
• Restoration Activities: Oversee activities such as soil stabilization, replanting, waste disposal, and construction of drainage systems.
• Equipment and Material Management: Oversee the procurement and management of machinery, tools, and materials required for reclamation efforts.
• Cost Control: Ensure the project is delivered within budget, and monitor costs for labor, materials, and any unforeseen expenses.

Health, Safety, and Environmental (HSE) Compliance

• Risk Management: Identify potential risks and hazards related to site conditions, and develop mitigation strategies.
• Safety Programs: Enforce workplace safety policies, ensure adherence to industry standards, and conduct regular safety audits.
• Sustainability Initiatives: Ensure that the reclamation efforts are sustainable and that environmental impact is minimized.

Monitoring and Reporting

• Performance Monitoring: Use metrics to assess the progress of the reclamation project against goals, timelines, and budget.
• Environmental Monitoring: Ensure that monitoring of the environment (e.g., soil quality, water tables, vegetation growth) is ongoing and that any necessary adjustments are made.
• Reporting: Prepare and deliver periodic progress reports for clients, regulatory agencies, and internal stakeholders. Reports often include financial performance, environmental impact, and technical data.

Key Skills and Competencies

• Project Management: Strong skills in managing complex, multi-phase projects with a focus on environmental outcomes.
• Environmental Knowledge: Understanding of environmental science, ecology, geology, and soil science.
• Regulatory Knowledge: Familiarity with local and international regulations regarding land reclamation, environmental protection, and safety.
• Communication and Leadership: Excellent interpersonal and leadership skills to work effectively with clients, contractors, regulatory authorities, and teams.
• Problem Solving: Ability to quickly address issues related to project delays, regulatory changes, or environmental concerns.
• Technical Skills: Familiarity with software for project management, environmental assessment tools, and engineering technologies used in reclamation work.

Main responsibility:
Provide administrative support to the director, including managing emails, documents, and travel plans.
Assist in arranging and coordinating activities.
Ensure that clients receive good guidance and effectively manage their learning schedule during their studies.
Handle various household chores to ensure a harmonious family environment.
Qualifications:
• Experience as a personal assistant or similar role.
Organizational and multitasking abilities for expenditures.
Experience in managing education and scheduling.
Excellent communication skills and ability to handle letters.
Flexible working hours to meet the commitments of the directors.
• Able to travel as needed.

R&T RECRUITMENT MANAGEMENT 12C5922 67026282

Responsibilities

• Support the Project Manager in project planning, including the coordination of architectural trades, finishes, and interfacing with M&E and structural details.
• Ensure timely submission of architectural drawings, material samples, and method statements as per the project schedule.
• Plan and coordinate on-site activities, working closely with subcontractors and their supervisors to ensure smooth execution.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Ensure the quality and detailing of architectural works meet project standards, regulatory requirements, and maintainability criteria.
• Collaborate effectively with multidisciplinary teams to address design and construction challenges.
• Perform any other ad-hoc duties and tasks as assigned by management.

Requirements:

• Bachelor’s Degree in Architecture or a related field; a BOA-recognized degree is preferred.
• Minimum 8 years of experience in architectural project management, with a preference for candidates with MOHH project experience and at least one completed project cycle.
• Possess Green Mark Accredited Professional (GMAP) certification is a plus.
• Strong proficiency in interpreting and producing construction drawings with attention to detail.
• Possess knowledge of BIM/VDC tools and methodologies.
• Excellent organizational, communication, and problem-solving skills.
• Proactive, detail-oriented, and committed to delivering high-quality work within tight deadlines.

EA Registration No.: R1766406

EA License No.: 17C8673

Mandatory Skills

Job Description:

Knowledge and Skills:

• 4 - 6 years project management experience desired
• PMP and ITIL certification preferred
• Previous experience in the core banking/ Digital banking /Internet Banking system.
• Strong experience in people management and customer management
• Strong experience in managing cost and project finance
• Experience in Agile methodologies is added advantage
• Experience in managing onsite – offshore model is highly preferred
• Strong customer engagement and service delivery skills.
• Experience in managing and developing a pipeline of business opportunity
• Abilities to manage conflicts and strong negotiation skills
• Strong business change management skills.

Responsibilities:

• Responsible for end to end delivery of projects with agreed scope/time/cost
• Responsible for setting up the development team
• Provide resource forecast plan
• Drive the team to resolve all technical issues and risks
• Provide Effort and Cost Estimation and provide justification when a need arise
• Tracks and report project progress

Personal Attributes:

• Efficient communication and presentation skills; Strong people management skills
• Leader in managing expectations and business development in favour of the founding organization
• Meticulous, organized, risk averse and able to work in a fast paced environment
• Able to identify a problem and define alternatives to support an optimized solution
• Energetic, Dynamic and Driven able to work within defined procedures and moderate degree of direction

• Determine annual unit and gross-profit plans by implementing marketing strategies
• Analyze sales trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• 
  

Responsibilities:

-Manage multiple outlets day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour

Key Responsibilities

· Plan, execute, monitor and control project as per contractual, client and QEHS requirements.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Define clear roles & responsibilities, and deliverable requirements of team members.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly

· Report to management periodically on status of project in terms of QEHS, cost and schedule.

· Any other duties assigned by management.

Requirements

· Posses degree in civil engineering, construction management or equivalent and safety certificates like CSCPM.

· At least 8 years experience as project manager in building project

· Able to work independently and lead project team

· Proficient in Microsoft Project

· Certified QM/ Conquas Manager would have an added advantage

• Develop and manage comprehensive project plans, defining project scope, objectives, timelines, and resource requirements.
• Work closely with internal engineering teams to identify technical requirements and deliverables for marine projects.
• Provide guidance, training, and support to team members while maintaining high morale and motivation.
• Develop and manage project budgets, ensuring projects stay within financial constraints.
• Track project expenses and perform cost analysis to minimize budget overruns while maximizing efficiency.
• Act as the primary point of contact for clients, providing regular updates on project progress, issues, and resolutions.
• Ensure clear communication of technical details, timelines, and budgetary constraints to clients and stakeholders.
• Ensure proper documentation of inspections, certifications, and compliance records.
• Ensure all engineering services meet the required technical specifications and quality standards.
• Oversee the testing, commissioning, and operational readiness of marine systems and structures.
• Oversee the day-to-day activities of marine engineering projects, ensuring smooth coordination between all parties involved.
• Monitor the performance and progress of projects, making adjustments as needed to stay on schedule.
• Maintain detailed project documentation, including design changes, approvals, and progress reports.
• Education: Mechanical Engineering, Marine Engineering.
• Experience: At least 10 years of experience in marine industries, with a solid background in managing Structural, Piping & Insulation projects.
• Flexible to work in shift & site.

Job Description

• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Assign and schedule work duties to motor vehicle service workers according to their skills
• Responsible for the day to day, safe and efficient running of the workshop.
• Responsible for budgets for the purchase of materials, fixings, and fastenings and machine tools to ensure smooth progression of projects through the workshop.
• Coordinating schedules, monitoring production output & lead time, maintaining other production standards and ensuring quality control.
• Identify and initiative procedures to improve operation methods, product quality and production deliveries, including product innovations and improvement.
• Monitor, analyze and arrange manpower overtime base on production plan.
• Responsible for safe work environment and safety procedure adherence.
• Possess strong analytical thinking skills to troubleshoot and resolve technical issues independently.
• Any other ad hoc duties assigned

Job Requirements

• Candidates must possess at least a Diploma, Professional Degree, Engineering(Mechanical) or equivalent
• Candidates with relevant experience will also be considered
• 2 years’ working experience with construction equipment.
• Strong communicator with good problem solving and people management skills
• Experience in supervising a team of workshop mechanics
• Candidates with strong automotive knowledge for repair and servicing
• Independent, committed and responsible
• Preferably able to start work within short notice
  Job holder without the above qualification but with relevant experience would be considered.

Marketing Manager responsibilities include:

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experimenting with various organic and paid acquisition channels

Responsibilities

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Requirements and skills

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurements

Roles & Responsibilities

Logistics Manager responsibilities include:

• Responsible for the overall supply chain management.
• Organizing and monitoring storage and distribution of goods.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Coordinate full order cycle
• Keep track of quality, quantity, delivery times, transport costs and efficiency
• Plan routes and process delivery
• Resolve any arising problems or complaints
• Supervise, coach and train workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements

Requirements and skills

• Proven working experience as a Logistics Manager
• 3 to 5 years experience in supply chain industry
• Able to work effectively and independantly in a fast paced enviroment
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain

Interested candidates who wish to apply for the advertised position, please click APPLY NOW

About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide.  We have offices in London, Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose: 

Responsibility for underwriting performance of assigned team, staff management, motivation, and development.  To provide underwriting, technical support, assist in the development and management of a profitable business according to the Company business plan. 

Key Responsibilities:

• Responsibility for underwriting Members in Southeast Asia, Japan, and Australasia.
• Manage the development of the business within assigned areas of responsibility and identify areas of additional service that will add value to the Member/Club relationship within agreed parameters of existing and potential business.
• Handle underwriting tasks in line with company procedures.
• To initiate loss prevention action where necessary.
• Produce required Management Reports as necessary.
• To operate effective risk management and credit controls.
• For implementation of Underwriting policy within authorised parameters.
• Provide effective communication of underwriting issues within the assigned underwriting team. To allocate monitoring and supervision of underwriting work to ensure that service levels are met.
• Ensure all members of the assigned underwriting team adhere to company wide operating procedures.
• Assist and help to develop team knowledge and skills – CPD.
• Conduct annual appraisals of direct reports (with Head of Underwriting for Syndicate)
• Assist the Managing Director for Asia Pacific, Head of Underwriting, and Chief Commercial Officer in identifying and planning business targets and to execute on the same, building the book of business in line with the Company aims.
• Liaise closely with existing Members, prospective targets, and the broking community in advancing the Company aims.
• Encourage and support an environment where a process of continuous improvement can flourish and foster the Company culture.
• Ensure that all files confidential records, are maintained in accordance with company policy.
• Attend training and to develop relevant knowledge and skills.
• Travel will be required as necessary both regionally and to our global office network.
• Representation at industry events and speaking requirements where necessary.

Person Specification:  

•  Proven Underwriting management experience gained from working at another P&I Club and/or marine insurer, marine insurance broker or shipowner.
• The ability to mentor and inspire team members, including the ability to develop underwriting expertise, training, and development.
• Outstanding communication skills, including negotiating, presenting, and reporting (written and verbal)
• You will be a thought leader with the ability to acquire new business, develop existing business relationships both internally and externally.
• Be aware of current market issues, well-connected and able to build relationships with brokers and Members.
• Degree educated.
• Eligibility to work in Singapore preferred or alternatively a willingness to relocate.
• Proactive and able to use own initiative. 

• Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare and a competitive wellbeing subsidy,

Company Values

Mutuality ensuring fairness amongst Club Members

Integrity upholding high ethical, legal, and regulatory standards

Safety and Sustainability contributing to safety of life at sea and the preservation of the environment

Transparency building strong relationships based on trust and open communication

Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers

Collaborative embracing flexibility, diversity, and inclusivity

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Brief the support team members on the procedures.
• Brief managers on updated procedures.
• Work with support team members to ensure records are in order.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Application of required customs and LTA permits etc… if necessary.
• Costs projection and budget measures.
• Other admin and billing functions as required.

Requirements

• Min. Bachelor Degree
• Min 3-5 years of relevant working experience in the construction industry
• PC literate
• Well organized & able to multi-task
• Willing to work night-shift
• Willing to work in West Area

Responsibilities:

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Application of required customs and LTA permits etc… if necessary.
• Costs projection and budget measures.

Requirements

• Min. Masters Degree
• Min 3 year relevant working experience in the logistics industry
• PC literate
• Well organized & able to multi-task
• Willing to work night-shift
• Willing to work in West Area (Company transport from Joo Koon/Choa Chu Kang MRT)

Responsibilities:

• Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings
• Responsible for new sales opportunity development and sales project operation
• Responsible for key customer engagement, customer relationship improvement and maintenance
• Partner with solution team & delivery team to develop account strategy plan and business plan
• Research on telco industry and perform market insight to ensure the competitiveness of proposed solution
• Achieve annual business plan through efficient internal collaboration and proper customer approaching.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Handle related duties which are necessary for the proper management of key accounts and duties assigned

Requirements:

• Candidate must possess at least Bachelor Degree in telecommunication related major or equivalent.
• Candidate from ICT background that related with carrier network is required.
• At least 5 years of experience in sales or relevant experiences, or similar client support role.
• Proven results of delivering client solutions and meeting sales goals.
• Candidate with deeper understanding and experiences on solution sales, understand product specifications, highlights, competition, etc are preferred.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Must be customer oriented, target-oriented and capable of accurate work with minimal supervision.
• Strong negotiation skills, Self-motivated and self-directed.
• Good command of spoken and written English and Chinese to liaise with overseas and local Chinese speaking associates.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any querie

Job Description:

Strategic Planning:

l Develop localized marketing plans tailored to regional conditions while aligning with headquarters' overall strategy.

l Ensure that marketing strategies effectively address the unique characteristics of the local market.

Market Monitoring:

l Continuously track local market dynamics, to gain insights into emerging trends and consumer behaviors.

l Provide data-driven support for local marketing decisions, ensuring they are informed by current market conditions.

Event Planning:

l Plan and execute both online and offline marketing activities, including major marketing events, trend-driven campaigns, festive celebrations, and other initiatives aimed at enhancing brand influence.

l Develop creative and impact events that resonate with the target audience.

Social Media Operations:

l Coordinate and oversee the implementation of headquarters' three major marketing campaigns across social media platforms.

l Ensure seamless integration and effective communication with headquarters’ management regarding social media strategies and campaigns.

Cross-Industry Cooperation:

l Understand and analyze local brand marketing activities, identifying suitable collaboration opportunities based on macro market trends.

l Develop and submit a quarterly market cooperation plan outlining potential partnerships and strategies for mutual growth.

Store Assistance:

l Provide support to specific stores in completing event video shoots, tutorial sessions, and other promotional activities to ensure successful execution on the ground.

Job Description:

-Manage 3 outlets day to day operation and sales

-Daily, weekly and monthly work planning and monitoring of all Outlets operation.

-Able to manage, coach and motivate sales and team to achieve target .

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-At least 5 years relevant working experience Retails sales computer

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour 10am to 10pm

-Possesses driving license.

-Experience in workshop management is essential.

-Good interpersonal and communication skills

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

10. Maintaining Environmental, Food Safety & Sanitation Practices

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Key responsibilities include, but are not limited to:

• Drive sales growth to meet Revenue and Profit objective.
• Managed the entire sales cycle from prospecting, sale proposal preparation, pricing negotiation, closing sales and on-time delivery to customers.
• Build a strong pipeline and ensure accurate sales forecasting.
• Keep abreast of the market, key competitors, and client developments.
• Build strong customer relationship with key customers.
• To monitor and ensure timely payment from customers.

To be successful, you will have:

• Diploma/Degree holder or equivalent work experience.
• Must have proven sales track record with 3 years of experience in logistics.
• Resourceful, critical thinking and problem solving.
• Excellent interpersonal and customer service skills.
• Good English and local language communication skills (written and verbal).
• Proficient in Microsoft office.

About Us

Centre for Seniors (CFS) is a Social Service Agency with Charities Status, dedicated to helping seniors remain meaningfully engaged in work and in life. We provide a range of services to support seniors in navigating major work-life transitions and to support employers in building cohesive intergenerational workplaces.

Job Title: Placement Manger

As a Recruiter, you will play a pivotal role in connecting mature workers with suitable job placements. You will work closely with various industries and companies to advocate for the value of mature workers and encourage potential employers to consider hiring from our talent pool.

Department: GIG work and Micro-jobs

Reports To: GIG Lead

Stakeholders: Corporate clients, government agencies and funding organisations and mature job seekers

Job Summary:

The Placement manager is responsible to match job opportunities with mature job seekers, follow up on post placement review to address employment concerns. Provide employment coaching and give recommendation on necessary training to equip mature job seekers.

Key Responsibilities:

1. Sourcing and Screening: Actively seek out and identify potential job openings that align with the skills and experience of mature workers. Conduct thorough screening processes to assess candidates' qualifications and suitability for specific roles

2. Candidate Matching: Match qualified mature workers with appropriate job opportunities based on their skills, experience, and career aspirations. Provide guidance and support to candidates throughout the job application process.

3. Employer Engagement: Build strong relationships with employers in various sectors to promote the benefits of hiring mature workers. Educate employers about the unique skills and experiences that mature workers bring to the table.

4. Advocacy and Outreach: Represent CFS at industry events, conferences, and job fairs to raise awareness about the value of mature workers. Develop and maintain partnerships with community organizations, government agencies, and other relevant stakeholders.

5. Performance Tracking: Maintain Job seekers database, monitor and track the success of placements to measure the impact of CFS’ efforts. Analyse data to identify areas for improvement and inform future strategies.

6. Meet Annual Target: number of employers reached out to and new employers who come on board

Qualifications & Skills

-Bachelor’s degree in human resources, Business Administration, or a related field.

-Proven experience in recruitment or human resources, preferably with a focus on mature worker placement.

-Strong understanding of labour market trends and industry dynamics.

-Excellent communication and interpersonal skills, with the ability to build relationships with both candidates and employers.

-Strong organizational and time management skills.

-Passion for promoting age diversity in the workplace and a commitment to social justice.

Additional Skills (Preferred)

-Experience with applicant tracking systems (ATS) and job boards.

-Knowledge of diversity and inclusion initiatives.

-Certification in human resources or recruitment.

Application Process:

If you are a passionate and results-oriented individual who shares our commitment and vision, we encourage you to apply for this exciting opportunity.

Interested candidates to submit resume with a cover letter highlighting relevant experience and vision for position applied for. Please email to [email protected]. Only shortlisted candidates will be notified.