Wise was launched in 2011 with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money moves around the world.

Now, with Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly. We’ve already partnered with 85+ banks, FinTechs and other enterprises, opening up the benefits of Wise’s payments infrastructure to millions of their end customers around the world.

Read more about Wise Platform here: https://platform.wise.com/

Job Description

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.
• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.
• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.
• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Qualifications

• You have +3 years in a technical support engineering role, and are familiar with common support tooling and terminology.
• You’re confident in testing and debugging REST APIs, interpreting logs, and querying databases.
• You have strong organisation and prioritisation skills, and you’re able to focus on solving the challenges at hand while setting expectations with stakeholders.
• You thrive in a reactive support environment, and can also drive proactive improvements where you identify them.
• You’re cool under pressure, and can navigate and handle the response to several high-severity incidents at once (some incident management experience is preferable).
• While this isn’t a developer role, some experience in coding is helpful - you’ll have a basic knowledge of some programming languages like Python or Java.
• While the team works 24/5 follow-the-sun, you’ll be comfortable with some regular out-of-hours on-call over weekends.
• You are willing to travel internationally, to work and learn with product engineering, implementation delivery, customer support, and operations teams across the world.
• You work well in a team with a diverse group of people from all over the globe and in different time zones.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Highlights

• In-house R&D and manufacturer with > 25 years of international track records
• Career development and overseas travel opportunities
• Performance bonus and special benefits
• 5 days work week (8.30 am to 6.00 pm)
• Near to Ubi MRT

Job Description

• Be part of our sales team to market the company's products and services to key CHANNEL partners and CORPORATE customers locally and overseas with some travelling
• Build solid customer relationships with key accounts and/or key channel partners
• Participate in marketing events such as seminars, trade shows, and telemarketing events

Job Requirements

• Candidate must possess at least Diploma/ Advanced/ Graduate Diploma/ Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/ Electronic), Business Studies or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Access Control, CCTV, Integrated IP Solutions, Selling, Marketing
• Preferably Executive specialized in Sales/Support - Engineering/Technical/IT or equivalent for SALES ENGINEER position

All resumes are treated with the strictest confidence. We regret that only shortlisted candidates will be notified.

About Innowave Tech

Innowave Tech: MANUFACTURING SIMPLIFIED

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on computer vision and large-scale data analytics to meet the complex needs of our clients in the advanced manufacturing and semiconductor industry.

Job Description:

As a Data Engineer Intern (Equipment Health Analytics), you will develop data architecture and infrastructure for industrial IoT data. You will collaborate with cross-functional teams to build and maintain scalable and reliable data storage and data pipeline. This role offers a unique opportunity to work with innovative technologies and make a meaningful impact in a fast-evolving industry and is ideal for candidates with strong data engineering skills and interest in AI applications.

Key Responsibilities:

1. Design and implement multi-tenant data architecture for equipment sensor data.

2. Implement and maintain storage solutions across cloud and on-premises systems.

3. Build data quality validation frameworks and metadata management systems.

4. Document technical processes and data flows.

Requirements / Qualifications:

· Minimum Poly, Bachelor’s, or Master’s degree in Data Engineering, Computer Science, or related field.

· Self-motivated learner who quickly adapts to new tools and technologies.

· Strong problem solver with proven ability to complete complex tasks.

· Detail-oriented with high standards for work quality.

· Excellent communicator and team collaborator.

· Internship duration should be at least 3 months full time.

· Resume should indicate your forecasted internship dates.

Required Skill Sets:

· Python programming

· SQL and NoSQL databases

· Message queues or Redis

· Storage solutions: Cloud (Azure Blob, AWS S3) or On-premises (Ceph, MinIO)

· Data lake concepts and implementations

· Linux shell scripting and system administration

· Knowledge of the following is a plus:

- IoT data and manufacturing processes

- Basic understanding of data security principles

- Familiarity with DevOps practices

Screening questions:

• The intended internship period will be during your course of study?

• Are you students pursuing Computer Science disciplines?

• Are you able to commit for more than 3 months?

Outcome of Technical Skills and Competencies that Intern will learn:

· To identify and translate business and technical requirements into data architectures.

· To develop proficiency and practical experience in cloud and on-premises storage solutions.

· To build and maintain data pipelines while documenting technical processes and data flows effectively.

· To gain hands-on experience with tools and system administration for data engineering tasks.

· To collaborate effectively with stakeholders while adapting to new technologies and solving complex data engineering problems within deadlines.

Brief description:

iO3 is a fast growing company in the field of maritime digital solutions and satellite connectivity.

We are hiring an IT service engineer to help manage and support our expanding customer base, with an emphasis on prompt response and exemplary delivery of support/solutions.

The candidate should expect a high tempo, dynamic environment and is joining a team of engineers that are strongly driven and passionate about what they do.

Jobscope:

1. Assist team lead in ensuring customers’ requests are promptly resolved, or to liaise with vendors to arrive at a solution
2. Responding to technical support calls/emails from vessel for computer, application and connectivity issues
3. Setting up and installing new computers, network infrastructure (up to L2) and software on board vessels or at shore
4. Maintain network infrastructure drawing for each vessel
5. Remote assistance to vessels upon coordination of timezone
6. Diagnosing and fixing network problems and hardware or software faults
7. Maintaining inventories of hardware and software for each vessel
8. Assist in ensuring prompt quotation, procurement and delivery of equipment to customer premises or vessels
9. Be actively involved in project preparation or solutions to meet customers’ requirements
10. Exposure to other segments of IT ie OT equipment, CCTV, WiFi infrastructure, satellite communications
11. Any other tasks assigned

Requirements:

1. Candidate must be at least physically fit to board vessels (few days per month)
2. Proficient in L1 networking, windows OS and MS office, WiFi networking, network infrastructure, firewall, VLANs, routing
3. Irregular hours at times, including weekends/public holidays, dependent on vessel’s schedule and arrival. Shipboard allowance is provided for vessel attendance.
4. Able to work on own and be responsible to prepare proper documentation for work completion
5. Keen to learn and driven to excel
6. Minimum NITEC, Higher NITEC or Diploma in relevant fields of study
7. This position is open to fresh graduates as well, training will be provided

BAND 1 JOB DESCRIPTION

Job Description

• The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support.

Position Responsibilities and Functions

a) Provide first/second level contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

1. Bachelor Degree or equivalent in Computer Science or related field.
2. CompTIA A+, Microsoft Certified Professional (MCP) or better.
3. Minimum of 18 months’ years of IT experience.
4. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
5. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
6. Proven analytical, troubleshooting and problem solving skills.
7. Proven ability to multi-task, effectively determine priorities and meet SLA’s.
8. Excellent communication relationship-building and internal customer service skills.
9. Adaptable and flexible in a fast-changing industry and work environment.
10. Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

We are a leading Singapore ESCO comprising of a team of process management consultants serving the process industries which include refineries, petrochemicals and power plants.

We recognize that climate change has emerged as one of the world’s biggest environmental challenges. The Company’s Mission is to help customers to build a holistic energy framework to deliver energy efficiency as a business priority, while meeting the strategic objectives of economic competitiveness, environmental sustainability and social responsibility.

We assist our customers to identify and implement process and energy efficiency improvement measures. Improving energy efficiency is regarded as the pillar to achieving sustainable growth. Better energy efficiency will reduce business costs which contribute to economic competitiveness (in the medium-term), will reduce pollution and CO2 emissions linked to climate change.

We have extensive technological and operational experience in the process and power industries. This puts us in a unique position to work with our customers on plant redesign aspects as well as operational and maintenance excellence which also includes making use of Industry 4.0 digital applications.

Visit our website : www.actsys.com

As part of the team, you will identify, evaluate, negotiate and implement energy improvement solutions at major power and process plants in the region. In doing so, you will be able to contribute directly to the reduction of carbon emission to enhance environmental sustainability.

Potential for improvement usually exists in plants which significantly deviate from design point or in plants which do not have efficiency driven condition monitoring maintenance programs. Going back to basic engineering principles, reviewing plants against design and by implementing the appropriate performance monitoring and online dashboard systems, we identify improvement opportunities and help customers to prioritize operational and predictive maintenance measures in a continuous manner.

Analysis could result in further technological investigations, plant changes or investment proposals, thus providing the incumbent with the opportunities of tackling real life technical problems from start to end. Furthermore, the job provides on the job training towards the accreditation of professional engineer status – in Singapore this would be the NEA-IES Energy Efficiency Opportunity Assessor.

We are looking for dynamic, innovative individuals who can work in a team to deliver energy efficiency improvement solutions and to achieve the bigger objective of environmental sustainability. There will be opportunity to travel regionally to Malaysia, China, Indonesia, India and Middle East. Come and be part of our growing team.

DUTIES / RESPONSIBILITIES :

• Apply basic Chemical Engineering principles to establish heat and mass balances of energy systems in power plants, refineries and petrochemical plants
• Familiarization and use of thermodynamic simulation tools to model energy systems and quantify performance gaps
• Carry out energy efficiency improvement retrofit front end engineering design
• Implement online performance monitoring and energy optimization systems

REQUIREMENTS:

• Degree in Chemical Engineering (other disciplines need not apply)
• Preference will be given to candidates who have Process Operations experience
• A strong interest in applying engineering knowledge, skills and principles to real life problems
• A conceptual knowledge of the use of engineering simulation software would be advantageous
• Resourceful and self-driven with excellent interpersonal skills
• Must have strong analytical ability and be detail oriented
• Strong verbal and written communication skills
• Strong organizational and time management skills
• A strong work ethic with a demonstrated record of achievement.
• Highly motivated, internally driven, able to work independently and efficiently in a fast paced environment.
• Microsoft Office and Visual Basic skills
• Malay and/or Mandarin proficiency would be advantageous, but not a pre-requisite

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

- prepare contracts and monthly progress claims and variation orders

- assist to handle variation orders

- read, understand and intepret contractual terms

- able to read and interpret construction drawings

- prepare reports - able to analyse and compare quotations

- attend meetings with clients and suppliers and contractors

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Description:

• Responsible for the planning, execution and monitoring of ACMV projects according to schedule
• Manage a team of supervisors, workers and sub-contractors to ensure proper execution of works
• Fulfil required site administration
• Attend site meetings
• Carry out necessary actions to ensure smooth progression of site works
• Ensure timely submission of shop drawings, materials and as-built drawings
• Handover of site to client

Job Requirements:

• Possess the necessary knowledge in ACMV to carry out the works dutifully
• At least 2 years’ experience in ACMV or relevant field
• Able to read ACMV drawings
• Able to work in a team or independently
• Able to take initiative

Our client, a global Oil & Gas solutions company, is looking for a sales engineer to join their team:

• Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
• Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
• Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
• Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
• Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
• Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with company’s product.
• Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or company’s products, step in to troubleshoot and collaborate with team members to find solutions.
• Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements. Present new chemical treatment proposals to client. Lead the initiation and evaluation of new applications.
• Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
• Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
• Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
• Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

Responsibilities:

• A Bachelor’s degree in Chemistry, Chemical Engineering or Environmental Engineering with at least 8 years of relevant technical experience, of which, at least 2 years in account management or sales related.
• Must have a valid Class 3/3A Singapore Driver’s License
• Working knowledge of boilers, cooling towers and wastewater treatment systems is advantageous
• Experience with refinery or chemical processing is advantageous
• Curious and eagle to find out what customers’ needs and good approach to solutioning
• Effective critical thinking and problem solving skills
• Customer oriented and always ready to engage with customers
• Able to work in a refinery/chemical plant

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Grace Teh Zi En (R24121942)

License number: 05C3451

• Review of project documentation including drawing, specifications, and schedules to ensure accuracy and completeness.
• Involved in the project planning, monitoring the project progress and schedule.
• Ensure site works are executed according to approved detail drawings, interpreted plans and requirements of relevant authorities.
• Conducted regular inspections and assessed the work performance done by all subcontractors.
• Manage project stakeholders, such as clients, design team, site team and other relevant parties and coordinate with the subcontractors.
• Ensure the site material availability and the proper material handling system by coordinating with the supplier.
• Maintenance of the daily reports, weekly reports and ordering the materials.
• Site progress and resolved technical issues with subcontractor.
• Preparation and checking of bar bending schedules and Rebar assembling works.
• Oversee the progress of work on site as to scheduled and ensure that a project runs smoothly and that all specifications had been followed according to planned schedule.

EXPERIENCE

• 2 years’ experience in construction management on the installation for mechanical & electrical turnkey projects.
• Managing direct workers and subcontractors.

QUALIFICATION

• Diploma in Electrical Electronic Engineering or Building Technology.

Quantity Surveyor

• Secure new contracts / projects, administer all project contracts
• Prepare tender and contract documents including bills of quantities;
• Undertake costs analysis for all project trade works;
• Establish client’s requirements and undertake feasibility studies with project team, perform value management and cost control;
• Execute procurement strategy and propose refinements / improvements;
• Identify, analyze and develop responses to commercial risks;
• Prepare and analyze costing for tenders;
• Analyze tender outcome and prepare detailed reports for review;
• Allocate work to subcontractors;
• Evaluate completed work and arrange payments;
• Monitor Gebiz, SESAMi, newspaper notices and other platforms for private and public tender and quotations;
• Maintain awareness of the current building contracts;
• Ensure compliance with relevant ISO and company standards or objectives;
• Keep abreast of relevant regulations such as Security of Payment Act (SOP), etc.

Project Engineer

• Coordinate with clients / main contractor, architect, consultants, suppliers and subcontractors;
• Conduct preliminary surveys of the construction site;
• Responsible for submission of technical drawings, work schedules and samples for clients / main contractor's approval;
• Undertake structural analysis, calculations and prepare design sketches and drawings indicating arrangement and design intent for a variety of building structures;
• Review and check shop drawings and built drawings;
• Attend site meetings with owners / subcontractors;
• Responsible for overall aspects of the management of subcontractors;
• Plan, work, schedule and delivery of equipment and materials to site;
• Responsible for monthly progress claims and project costing;
• Raise material requisition for local material ordering
• Ensure that all formalities such as permits and clearances are obtained from respective government agencies;
• Work closely with Consultants, Regulatory Authorities and Contractors, to provide planning, design and supervision to solve site matters and timely completion of the projects;
• Take part in the project plan and give inputs regarding implementation;
• Coordinate and manage Sub-contractors and Supervisors on site to ensure all works comply fully with regulatory and Client’s requirements;
• Update progress of construction work to Project / Site Manager
• Keep in touch with designers, architects, consultants and suppliers to ensure that construction is on schedule;
• Ensure implementation and sustaining of construction quality and safety programme;
• Prepare Method Statement, Risk Assessment and Safe Work Procedure;
• Process suppliers and sub-contractors (progress) claims;
• Ensure compliance with time and money constraints or budgets for projects; with relevant QMS, OHSAS, EMS and company standards and policies.

JOB REQUIREMENTS:

• Preferably Degree in Quantity Surveying or Engineering (Civil / Structural / Construction)
• Process relevant skills in MS Office, AutoCad, Microsoft Project
• At least 3 years working experience in the related field preferably min. 2 years experience in Building Construction specializing in Quantity Surveying or Engineering in Civil / Construction / Structural
• Good communication skills in both oral and written English and has the ability to liaise effectively with other professionals, e.g. clients / developers, main contractors, construction managers, quantity surveyors, subcontractors, architects, designers, other engineers, consultants, suppliers, etc.
• Possess excellent negotiation and coordination skills and able to work in fast paced environment

Kindly indicate the following information in your CV.

• Current / Last Drawn Salary (in SGD)
• Expected Salary (in SGD)
• Availability
• Residency Status in Singapore

We regret only shortlisted candidates will be notified.

(A) Essential Job Functions:

The Design Engineer (C&S) is responsible, but not limited to, the following:

• Coordination of civil/structural works for construction.
• To attend meetings with client, subcontractors and consultants, etc.
• Attend to site issues, ensuring timely response of RFI, coordinate CO substantiations, material costing and estimation.
• Liaise closely with internal and external parties as well as the authorities to resolve structural design discrepancies and construction issues.
• Coordinate with consultants an liaise with authorities for updates and submissions of project design.
• Manage and resolve production, quality, design & engineering and schedule issues.
• Liaise and coordinate with other stakeholders and consultants on the design and technical issues relating to temporary works.
• Any ad-hoc duties assigned by supervisor.

(B) Minimum Qualifications/ Job Experience:

• Minimum Degree holder in Civil/Structural Engineering or Geotechnical Engineering or its equivalent.
• At least 3 years of engineering experience in the Construction industry.

(C) Knowledge/ Skills/ Abilities:

• Working knowledge of general construction knowledge, especially in Civil Projects.
• Good verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Strong time management skills with exceptional attention to detail and ability to manage multiple tasks/projects at one time.
• Ability to analyse and synthesize complex issues quickly.
• Able to work overtime and be on standby when required.

• Participates and conducts daily status meetings with project managers and technical support teams
• Prepares and distributes daily or weekly status reports on test progress to the project team and/or stakeholders.
• Oversee and assign tasks to team members
• Conducts Knowledge Transfer sessions and trainings for on-boarding members
• Define different scenarios for functional and integration testing
• Create and document test scripts based on functional specification requirements
• Review test cases for functional and integration testing based on the identified scenarios
• Perform data setup, run test scripts, and record test results
• Record, manage, and monitor defects in JIRA
• Provide UAT support, including system log extraction, environment readiness verification, JIRA retesting and routing, and database data extraction as needed
• Validate production issue fixes in SIT and assist with UAT verification until JIRA closure and sign-off, including support for hot fixes.
• Manually executed designed test scripts and capture test results

• Machine design in Mechanical aspect
• Perform mechanical part detailing
• BOM & machine manual writing
• Conduct machine acceptance with customer
• Co-ordination with sub-contractors for machine build
• Posses strong leadership quality and be self-motivated
• Experience in Solidwork 3D software to do mechanical design
• Good knowledge and experience in machine automation
• Degree / Diploma in Mechanical Engineering

Technical Responsibilities

• Delivers pipe stress (static and dynamic) and other miscellaneous calculations efficiently and effectively manages multiple tasks independently and in a multi-disciplinary team.
• Utilises CAESAR II software as well as company proprietary Microsoft Excel spreadsheets as required. Conversant with relevant International Codes of Practice as well as engineering and industry standards
• Prepare pipe support loads and conceptual special pipe support design for detailed design
• Perform visual check and calculate piping load for non-critical lines.
• Provide guidance to piping designers or drafting team and verify that Piping requirements are reflected in the design. Ensure output is completed on time, on budget, and exceeding quality standards.
• Assists in preparation of datasheets for spring hangers, expansion bellows and other specialty piping items.
• Prepare pipe stress analysis report for submission and resolve client comments related to pipe stress from time to time
• Adheres to and complies with engineering procedures and standards and provides constructive feedback for continuous improvement. Identifies potential applications for new processes and technologies to improve productivity and efficiency.
• Ensures effective communication and interface between all disciplines for design and development
• Participates in internal audits and investigations as required.

Job Requirements

• Bachelor’s degree in mechanical engineering or equivalent engineering specialisation from an accredited university.
• 5+ years of piping engineering related working experience or similar activities pertaining to pipe stress analysis as described above.
• AutoCAD, Caesar II & Navisworks familiarity
• Knowledge on sizing spring hangers.
• Strong understanding of ASME and European Codes
• Excellent technical communication (oral and written) skills with proven ability to present technical issues to design teams and project engineering teams.
• Self-starter and be able to work with minimal supervision, make sound decisions, take independent action, analyse problems, and provide focused solutions to assigned projects.
• Possess strong inter-personal and communication skills and be able to work well with people at all levels
• Preferably to have pipe stress experience on high temperature or steam piping