Meta is seeking a Technical Program Manager (TPM) with large-scale network infrastructure experience. This person will be deeply involved in evolving and enhancing the global network that supports all Meta products and services. They will be responsible for the growth, reliability, efficiency, security, performance, and overall health of the end-to-end network. They will help solve some of the most challenging networking problems in the industry, drive innovative, creative and ground-breaking solutions. This person will partner closely with engineering and other cross-functional teams to understand the problem space and domain in depth, create roadmaps, prioritize based on impact and drive them through to completion. They will have a strong in backbone and edge networking with an overarching understanding of the end-to-end network architecture and a proven track record in taking on and going deep in new technical domains. This person will be extremely comfortable working with ambiguity and autonomy.

Responsibilities

• Collaborate with Networking Engineering and cross functional partners to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy of the teams that you are partnering with.
• Build strong and aligned program teams to efficiently deliver on shared goals across the network infrastructure.
• Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
• Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases.
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables.
• Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and stakeholders.
• Influence product decisions to align with higher company initiatives.
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation.

Minimum Qualifications

• Network infrastructure engineering or network infrastructure technical product/program management experience.
• B.S. in Computer Science, Network Engineering or a related technical discipline, or equivalent experience.
• Experience managing technical network engineering programs or products from inception to implementation.
• Experience gathering user needs, requirements, and defining large scale program scope accordingly.
• Experience working autonomously across multiple teams & global regions, demonstrated critical thinking, and thought leadership.
• Experience working with technical leadership to develop systems, solutions, and products.
• Organizational, coordination and multitasking experience.
• Analytical and problem-solving experience with large-scale systems.
• Experience establishing strong working relationships across multi-disciplinary teams and multiple partners in different time zones.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Description

We are looking for a seasoned Pre-Sales Consultant – Network Security to join our team. The ideal candidate will have at least 8 years of experience in pre-sales, specializing in designing and proposing cutting-edge network security solutions for enterprise clients. This role will involve engaging with clients, understanding their network security requirements, and designing solutions that address their challenges while ensuring compliance and scalability.

Key Responsibilities:

Client Engagement:

• Collaborate with the sales team to identify and understand customer network security requirements.
• Conduct discovery sessions to evaluate current client environments and propose optimal network security solutions.

Solution Design & Proposal:

• Design robust and scalable network security architectures tailored to client needs.
• Prepare and deliver detailed proposals, presentations, and Statements of Work (SOW).
• Develop cost-effective solutions while adhering to industry best practices and regulatory standards.

Technical Demonstrations:

• Conduct Proof of Concepts (POCs), demonstrations, and workshops to showcase the value of proposed solutions.
• Address technical queries from clients, ensuring they fully understand the solution's capabilities and benefits.

Collaboration:

• Work with internal teams, including engineering, delivery, and operations, to ensure seamless execution of proposed solutions.
• Support the transition of projects from pre-sales to post-sales phases.

Market Expertise:

• Keep abreast of emerging trends and technologies in network security, including Zero Trust, SD-WAN, and SASE frameworks.
• Advise clients on compliance requirements like GDPR, ISO 27001, and other relevant standards.

Documentation:

• Create detailed documentation, network diagrams, and use cases for proposed solutions.

Requirements:

1. Experience:Minimum 8 years of experience in pre-sales for network security solutions.
   Proven expertise in designing, implementing, and supporting complex network security architectures in enterprise environments.
   
2. Certifications (Mandatory):CCIE Security (Cisco Certified Internetwork Expert - Security)
   PCNSE (Palo Alto Networks Certified Network Security Engineer)
   CISSP (Certified Information Systems Security Professional)
   NSE 4 or higher (Fortinet Network Security Expert)
   
3. Technical Skills:Strong understanding of firewall technologies (Palo Alto, Fortinet, Cisco, Check Point).
   Expertise in VPNs, IDS/IPS, SD-WAN, DDoS protection, and network segmentation.
   Familiarity with cloud-native security in AWS, Azure, and GCP.
   Hands-on experience with network monitoring tools and SIEM platforms like Splunk or QRadar.
   
4. Soft Skills:Excellent communication and presentation skills to interact with both technical and non-technical audiences.
   Strong problem-solving abilities with attention to detail.
   Ability to manage multiple client engagements simultaneously.
   
5. Education:Bachelors degree in Computer Science, Information Technology, or a related field.
   
6. Additional Requirements:Willingness to travel for client meetings and demonstrations.
   A proactive approach to learning and adapting to new technologies.

EA Number: 11C4879

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Project Coordinator, you will manage the deployment of new network builds at our customers offices and data centers across the APAC region, ensuring the successful execution and management of our services for our customer. The Project Coordinator will be working alongside the customers Technical Project Management team supporting the APAC region.

The scope will include the planning, design, construction, and handover phases associated with office network builds, data center network builds, site de-commissions and network retrofit / refresh projects. A successful candidate will help develop and understand the requirements from internal customers and create solutions to improve productivity and services.

WHAT YOU'LL DO:

• Create/maintain all tasks related to the creation & installation of the site infrastructure (based on the latest site deployment guide)
• Attend weekly project meetings.
• Track critical dates & report possible impacts to the project timeline.
• Monitor delivery status for equipment shipments.
• Provide reports to Meta and other necessary stakeholders where requested.
• Create and maintain project checklists, tools, and deployment templates.
• Create and maintain vendor resource Deployment Engineering planning for the project.
• Track and report on circuit delivery updates from carriers/circuit procurement teams.
• Initiate, plan, execute and control all Enterprise Infrastructure Service deployments, with focus on quality and specific timeline constraints (new office deployments, office retrofits, data center builds, migrations, POP builds and wireless network deployments)
• Develop and manage end to end project plans
• Collaborate with cross functional teams throughout the customer environment to ensure successful and on time delivery of projects
• Assist with tracking and allocate engineering resources
• Assist with budget management
• Work with engineering teams to create Bills of Materials
• Collaborate with the sourcing and procurement team to ensure timely ordering and delivery of all hardware and software requirements
• Track hardware and software orders from inception to deployment
• Ensure engineering & deployment activities are tracked to meet project timelines
• Provide project status reports to TPM’s and management

WHAT YOU NEED TO SUCCEED:

• Fluent in Mandarin to liaise with Mandarin-speaking stakeholders.
• 5+ years of Project Management experience in a similar role
• Highly motivated, innovative individual with a proven track record of managing concurrent projects
• Proven experience coordinating with multiple teams and stakeholders
• Able to assess & mitigate risk, manage change, and work in an extremely fast-paced environment
• Ability to quickly develop strong working relationships with stakeholders
• Excellent written, verbal, and presentation skills in addition to the ability to deal effectively with ambiguity
• Knowledge of project management software a plus
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
• Excellent communications and presentation skills
• Organizational and time management experience
• Networking experience such as CCNA / CCNP would be a plus.
• Bachelor’s Degree in relevant area
• PMP Certification a plus

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Overall Summary:

Plan, design, develop and review infrastructure architectural solutions for on-prem/hybrid Cloud, throughout infrastructure lifecycles.

Roles & Responsibilities:

• Architect and design scalable and secure IT infrastructure, primarily on-premise as well as leveraging on cloud technologies, that is resilient, highly available and secured.

• Develop infrastructure solutions to meet project requirements and establish roadmaps, patterns, principles, standards and guidelines for on-prem infrastructure, and document them in various formats, diagrams and templates

• Validate, review and verify infrastructure aspects of project solutions and technical specifications, based on alignment with mandated enterprise policies and standards

• Own and drive architectural deliverables, working in close collaboration with stakeholders including Project Managers, Subject Matter Experts (SMEs) and vendors to achieve project outcomes and timelines from design to implementation.

• Assess new infrastructure technologies and participate in proof of concept, to assist in defining technology direction, roadmap, framework and policies to meet strategic business initiatives.

• Present, articulate and communicate deliverables including architecture related design, solutions, concepts, ideas and proposals to various stakeholders.

• Keep abreast of emerging trends and identify opportunities for improvement

• Review technical documentation including Technical Design Specs and VM Provisioning Requests

• The infrastructure scope covers, but not limited to, all aspects of cloud, servers, hypervisors, containers, operating systems, databases, middleware, devops, security, support tools, network, SDN as well as related governance framework.

Requirements / Qualifications

• Degree in Computer Engineering / Electrical and Electronic Engineering or equivalent discipline

• At least 7 years’ proven experience in a similar role

• Strong and in-depth technical knowledge and experience in administering and maintaining infrastructure domain areas such as Operating Systems (e.g., VMware, Nutanix, Red Hat, Windows Server), Networking (e.g., SDN, Cisco), Security (e.g. Cisco, Palo Alto,CheckPoint, F5), Automation (e.g., Ansible, Chef, Terraform), Cloud, etc.

• Certifications in the above areas would be advantageous (e.g. CCIE, CISSP, VMware VCAP, Windows Certified Engineer, RedHat Certified Engineer, AWS Solution Architect, Azure Solution Architect, TOGAF)

• Possess good knowledge of networks and networking concepts

• Possess good knowledge of ITIL processes

• Possess good knowledge on private, hybrid and public cloud environment and technologies which includes VMware vRealize Cloud automation, AWS, Azure and OpenShift

• Possess good security, audit and compliance knowledge

• Able to analyse and understand complex technical systems built from many separate software and hardware components, specifically web application architectures

• Strong passion for innovation and desire to learn new technologies

• Possess initiative, with a proactive, result-oriented mindset and able to work independently

• Track record of on-time, on-budget and to-specification delivery with the ability to support end-to-end delivery of solutions.

• Experience in driving complex IT infrastructure design and projects while optimizing costs

• Able to prioritise assignments whilst working on multiple concurrent projects

• Is meticulous and attentive to details

• A team player with Excellent communication, interpersonal and collaboration skills, capable of effectively communicating complex technical concepts and influencing various internal and external stakeholders, both technical and non-technical alike.

• 2 years contract

Join AsiaPac Technology as a Presales Solution Consultant!

Drive innovation in network and security solutions with top technologies like Cisco/Meraki, Palo Alto, Fortigate, and SASE. Collaborate with clients to design tailored IT strategies, lead pre-sales activities, and deliver impactful solutions through POCs and demos.

We’re seeking a CCIE-certified professional with 8+ years of experience in network and security, including at least 3 years in presales. Strong communication, problem-solving skills, and expertise in cutting-edge architectures like SASE are essential.

Be part of a dynamic team shaping the future of IT solutions.

Key Responsibilities:

• Drive pre-sales activities in support of company sales growth and strategy for Network and security solutions e.g. Cisco/Meraki, Palo Alto, Fortigate, SASE stacks, CheckPoint
• Engage the customers the company would like to acquire with the support of the sales/marketing team and vendors to generate and engage these leads to present the company value proposition.
• Engage, Present, Analyse, Propose, Negotiate and Convert qualified prospects into deals
• Translate client requirements into solutions, and confident with an ability to handle pressure in critical situations by always ensuring that client requirements are met i.e., solutioning, POC verification, and traditional IT cloud solution design for public cloud projects
• Work with the PMO, project and services delivery team to develop business proposals, scope of work and costing within certain gross margins before presenting to the clients.
• Keep abreast and insight of competition, competitive issues and products.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g., industry compliances, delivery frameworks/playbooks, port-mortem reviews
• Cross Group Collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
• Support sales for all technical demo and Proof Of Concept (POC) requirement

Qualifications/Experience/Knowledge:

• Must be certified in CCIE (Enterprise Infrastructure or formerly known as Routing and Switching).
• Education/Qualification – Degree or other equivalent
• Work Experience – At least 8 years of experience
• At least 3 years of presales
• At least 5 years of network and security experience
• Technical/Professional Skills
• Design, Implement and support networks and security
• Technical knowledge of network architecture and security, routers, switches, provisioning, firewalls, SASE
• Well versed in rules, policies, ports, blocks and VPN technologies
• Hands on expertise with networking solutions e.g. Cisco/Meraki, HP, CheckPoint, Radware, Fortinet or equivalent
• Technical knowledge of cloud network architectures
• Technical knowledge of Security By Design Framework
• Experienced with newer Security principles like SASE (e.g. zScaler, ForeScout, BeyondTrust, Crowdstrike/Carbon Black, Cisco Umbrella/Duo)
• Possess problem solving skills and able to prioritise and manage multiple tasks
• Strong communication skills
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements
  

Responsibilities

• Develop, implement, and maintain privacy policies, procedures, and controls to ensure compliance with global data protection regulations (e.g., GDPR, CCPA, HIPAA).

• Conduct risk assessments and data protection impact assessments (DPIA) to identify and mitigate potential compliance risks.

• Provide expert guidance on personal information protection strategies and ensure compliance with privacy laws and standards.

• Collaborate with cross-functional teams to implement and monitor compliance initiatives.

• Ensure the organization’s information systems meet regulatory and security compliance requirements.

• Lead initiatives to maintain and improve network security compliance programs, addressing vulnerabilities and mitigating risks.

• Partner with IT and cybersecurity teams to enforce security protocols and ensure robust protection of sensitive information.

• Monitor and assess emerging security threats and compliance changes, adapting company policies accordingly.

• Lead internal audits to evaluate compliance with organizational policies, regulatory requirements, and industry standards.

• Manage external audit engagements, including coordinating with third-party auditors and ensuring timely remediation of findings.

• Develop and maintain audit documentation, ensuring accuracy and readiness for regulatory reviews.

• Report audit results and recommend improvements to senior leadership.

Requirements:

• Bachelor’s degree in Information Technology, Cybersecurity, Law, or a related field.

• Minimum of 13 years of experience in privacy, compliance, and audit roles.

• Deep understanding of global data protection laws and frameworks (e.g., GDPR, CCPA, ISO 27001, NIST).

• Proven experience in information systems security compliance and personal information protection.

• Strong knowledge of internal and external audit processes and methodologies.

• Expertise in managing cross-functional teams and communicating compliance requirements effectively.

• Relevant certifications such as CIPP/E, CIPM, CISSP, CISM, or ISO 27001 Lead Auditor.

• Familiarity with privacy-enhancing technologies and data anonymization techniques.

• Experience with compliance tools and platforms (e.g., GRC tools, DLP systems).

• Excellent analytical, problem-solving, and decision-making abilities.

• Business level mandarin speaking is required to communicate with counter parts, stakeholders and vendors based in China region, on daily basis.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

• Simulate users’ problems to explore solutions to resolve network and connectivity related problems; Manage infrastructure network testing and implementation.
• Lead infrastructure network operations project planning and requirements phases; Contribute to the design and implementation of infrastructure replacement plans.
• Manage the implementation of agreed infrastructure changes and maintenance routines;
• Manage network operations activities and installation of network systems according to design specifications.
• Align network operations with agreed service level agreements; Manage the development of service-level objectives and targets.
• Pilot new tools, technologies, and/or processes to enhance the performance of infrastructure systems.
• Gather performance and data usage statistics for capacity planning and reporting.
• Perform ongoing tuning and optimization of infrastructure network hardware and software components such as updates and upgrades; Manage and troubleshoot SDWAN infrastructure.

Requirements:

• Diploma or bachelor’s degree in information technology, Information Systems, Computer Science, Business IT or its equivalent
• CCNP, NSE, CCSA certified.
• Cloud knowledge and certification will be an advantage.
• Knowledge and experience in using network management systems, i.e SolarWinds, WLC, FortiAnalyzer and FortiManager.
• Knowledge of cloud-based network technologies and architecture such as Azure.
• Able and willing to work after office hours and on weekends as and when needed.

Additional info:

• Company industry: IT Solution under Japanese Bank
• Location: Expo

To find out more about this opportunity, please contact [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence : 09C3051 | VO UYEN AI LINH | Registration No: R 22109232

The Caregiver Support Network (CSN) programme by MPCSL was started in 2022 to look after the needs of caregivers in Marine Parade. The programme has benefited the lives of many and is now expanding into the neighbouring Kembangan-Chai Chee (KCC) constituency.

The Programme Manager (PM) will work with the Head, CSN to implement and establish this programme in KCC.

Roles & Responsibilities

Programme Management

· Conduct needs-assessment and onboard eligible caregivers onto the programme.

· Organise, curate and manage workshops and activities for caregivers.

· Promptly attend to requests of caregivers wrt to caregiving needs till satisfactory completion.

· Conduct regular house visits and phone calls to engage caregivers.

· Liaise with stakeholders and community partners to identify potential caregivers.

· Participate and perform outreach efforts during roadshows and events.

Review & Evaluate Programme’s Initiatives

· Ability to build rapport and engage caregivers across all demographics to find out gaps and needs.

· Review current initiatives/ activities (e.g. workshops, relevant resources) and identity growth areas.

· Plan and execute programme evaluation processes e.g. quantitative/qualitative surveys, and focused group discussions etc.

· Implement initiatives with proper structure and process i.e. collateral design, publicity campaigning, officially launching the programme etc.

Financial Planning and Management

· Oversee the annual budget planning exercise and track income and expenditure of the programme.

Required Competencies

Technical Competencies

· Degree holder in any discipline, preferably in Social Sciences

· Fluent and well-spoken in English and Mandarin Chinese/ Bahasa Melayu

· Minimum 3 years of work experience. Experience in social services/ community care / healthcare sectors would be would be advantageous

· Have a good understanding of healthcare schemes and social service landscape

· Ability to analyse data and outcomes to determine trends and identify gaps

· Strong interpersonal and communication skills

· Good team player

· Proficient in Microsoft Office

· Experience in marketing, design work, and social media would be advantageous.

Core Competencies

· Demonstrated ability to drive projects independently, from conception to completion.

· Demonstrated capacity to handle multiple stakeholders, including MPCSL’s Patrons and Board of Directors

Interested candidates can email [email protected]

Core Network Engineer | $ 7000 | Singaporean Only

Network Admins who Shall administer the network equipment, either on-site or remotely, which shall minimally include the following:

• Checking the logs of the network equipment and network links every morning to ensure no abnormal activities;
• Install, maintain and upgrade all hardware, firmware and software used;
• Apply software and security patches as prescribed in Part 2C Patch Management Requirements;
• Fine-tune the network or system parameters;
• Patch/Re-Patch cables in patch panels, network points and all network equipment;
• Labelling of cables, patch panels, racks and equipment;
• Create, delete or modify access rights for the network equipment related user accounts in terms of authentication, authorisation and accounting;
• Connect Customer-approved network equipment to the Customer’s network;
• Manage IP addresses and IP assignment scheme;
• Manage firewall rules setting and security configuration e.g. add, delete or modify firewall rules, change encryption keys;
• Perform troubleshooting to resolve network issues;
• Manage incidents as specified in Part 2D Service Management Requirements;
• Document and maintain configurations of all network hardware, cabling information and software used in the operating environment;
• Perform routine backup of network configuration for network equipment including firewall rules;
• Perform NAC ClearPass administration for security posture check enforcement which minimally

shall additionally have One of the following:

• Cisco Certified Network Professional (CCNP and above);
• Alcatel network certification or equivalent; or
• Administrative certification of firewall (e.g. Juniper, Cisco, Sidewinder).

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to do

- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.
• Education: Intermediate level (min. 4 years)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

Job Description

1. Provide consultation, solutions and product knowledge to support sales team

2. Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.

3. Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.

4. Present the solution to customer and prepare the technical offer and its cost.

5. Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions. \

6. Work closely with focus technology/business partners, building and growing business relationship.

7. Handover ordered projects to postsales team.

8. Retain and upsell our services to customers.

1 SME level knowledge is essential. (Minimum CCNP)

2. Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN

4. Strong business acumen with strong interests in keeping up-to-date with current technologies.

5. Must have experience working in a customer-facing role.

6. Good verbal and written communication and presentation, negotiation skills.

7. Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

Roles and Responsibilities:

• Monitoring & Management of Network Security Solutions (8*5 on weekdays)
• Implement hardware, install patches and perform periodical upgrades
• Configure, maintain and manage IPSec and SSL Virtual Private Networks environments
• Support Tufin tool for incident management and reporting
• Implement Approved Policy Changes
• Create Certificates, Check the Partition and Issues New certificates
• Troubleshoot NAC Related Issues & Operations Support
• Add / Modify / Delete – Switch / Router / Wireless device to respective Plugin’s
• Continuity & Incident Mgmt. Coordination
• Implement Approved Plugins & upgrades.

Must Have:

• Palo alto Firewall
• Checkpoint Firewall
• Device installation & Upgrade

Good to Have:

• Firewall policy management and troubleshooting
• VPN troubleshooting
• Network & Incident management

We are seeking a Fiber Broadband (GPON) Network Engineer Intern to join our team and support the rollout of SIMBA’s cutting-edge 10G PON offering. The successful candidate will assist in the installation and troubleshooting of network services at both the IP and GPON layers. This internship presents a fantastic opportunity for individuals pursuing or recently completing their ITE or Diploma studies in related fields, providing hands-on experience with fiber broadband networks and the latest technologies in the industry.

Key Responsibilities:

· Assist in the deployment and configuration of SIMBA’s 10G PON (Gigabit Passive Optical Network) infrastructure for end-user connections.

· Support the installation and basic troubleshooting of 10G PON services, ensuring smooth and efficient setup for customers.

· Work with the team to test, verify, and monitor the performance of IP and GPON networks.

· Provide technical support to end users for the basic installation of fiber broadband services, ensuring timely resolution of issues.

· Help with the documentation and tracking of installation processes and troubleshooting activities.

· Assist in maintaining network diagrams, reports, and records for network installations and changes.

· Participate in the testing and optimization of fiber network performance to ensure high-quality service delivery.

· Learn about the setup, integration, and management of fiber broadband equipment and tools.

· Stay up-to-date with the latest developments and best practices in fiber optic and broadband network technologies.

Job Requirements

· Pursuing or recently completed an ITE or Diploma in Network Engineering, Telecommunications, Information Technology, or a related field.

· Understanding of networking concepts at the IP layer and some knowledge of GPON (Gigabit Passive Optical Network) is preferred.

· Basic knowledge of networking protocols, equipment, and tools used in broadband and fiber networks.

· A strong desire to learn and develop technical skills in network engineering and fiber broadband technologies.

· Strong problem-solving and analytical skills with a keen attention to detail.

· Good communication skills to interact with team members and customers.

We are looking for an Asst Engineer / Engineer to be part of one or more teams in supporting and maintaining systems, keep them up and running smoothly 24/7. The Asst Engineer / Engineer should have broad technical skills and a working background in the System-Level Maintenance in the following disciplines, Information Technology, basic networking skills, computer/servers/storages, embedded systems and/or UPS.

Responsibilities:

• Involve in one or more teams in supporting in supporting and maintaining systems, keep them up and running smoothly
• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Candidate with strong knowledge or skillset will be considered as Team Lead.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• Liaison with procurement and equipment vendors.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of software/equipment/module/component at sites and/or workshop.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with IT systems.
• Ability to install/configure/backup & recovery/manage/troubleshoot servers (MS Server, VMWare and Linux), clients, storages, SharePoint and network related issues with relevant IT security standards.
• Arrange and attend monthly meetings with customers.
• Perform 24/7 off-site standby for fault activation after office hours.
• Required to travel to sites for work

Requirements

• Diploma in Computer Engineering/Computer Science, IT, Networking and/or equivalent (candidates with lesser academic qualifications may be considered for other positions)
• Minimum of 2-3-year experience in a similar engineering-related capacity.
• Knowledge in managing and maintaining IT and networking equipment.
• System knowledge and technical skill with experience on the following :
• System: Microsoft Windows 7/8/10, Windows Server 2003-2019, SharePoint, Microsoft Exchange 2007/2010, MS_SQL, Office, Active Directory, DNS, DHCP, File Services, FTP.
• System: Red-Hat, Linux
• Virtualization software: VMware
• Networking Equipment: Firewall, Routers, Switches
• NAS Storage: SAN Storage, NetApp Storage
• Good diagnostic and fault solving skills
• Positive work ethics and team player.
• Takes ownership of responsibilities
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor/outdoor environments
• Knowledge on “know how” to perform clients and servers hardening, OS & software patching will be an added advantage.
• Knowledge in Networking, Microsoft System Administration, SharePoint, Red-Hat, Linux, VMware and Storage functions will be an added advantage.
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Networking, computer/servers and Storage function). Other Engineering-related experience may be considered.
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License
• Standby / Recall duties required

• Salary up to $6,500 + AWS + Variable Bonus + Flexi Benefits
• West – Just a short walk from the MRT
• Remote support across Asia regions in a global MNC

Key Requirements:

• Minimum 6 years of Level 2 IT support experience in MNCs or large SMEs, supporting 200+ users
• Degree in IT or related field; Cisco CCNA certification preferred
• Expertise in Azure Cloud, Windows Server (2016/2022), Active Directory, and Microsoft 365 tools
• Proven skills in networks and servers; bonus for experience with Power Automate, Power Apps, Intune, SharePoint, and firewalls

Your Role:

• Work closely with IT Administrators to deliver top-notch IT solutions and support
• Troubleshoot and resolve complex issues in PCs, laptops, servers, security, and networks
• Be the trusted IT advisor, ensuring seamless support for all—from operators to executives
• Lead and participate in regional IT projects, including cloud server setups and system upgrades
• Drive innovation while maintaining compliance with IT policies

Apply now! Send your CV in MS Word format to [email protected]

Reg No.: R1875181
Triton AI Pte Ltd
EA License No.: 21C0661

Responsibilities

-Good team player and work closely with other domain specialist to design

complex solutions

-Analyze business requirements to develop technical solutions and system design

-Generate solution design, project document and Bill of Material for customer

requirement

-Conduct in-house evaluation and Proof of Concept trial with stakeholders

-Liaison with principal vendors to understand their products, solution and pricing

-Assist the project engineers during Technical Project implementation and conduct

of training

-Handle system administration, network support, implementation, troubleshooting

in Windows / Linux

-Perform network troubleshooting to isolate and diagnose network problems

-Upgrade network hardware and software components as required, while ensuring

adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)

-Expected to address any ad hoc activities when needed by the technical team

-Document functional requirements/specifications documents for all the necessary

-systems pertaining the network designed or implemented and the necessary

routing

-Be familiar with latest Networking trends and solutions available in the market

-Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

-Bachelor Degree or Diploma in computer science or related technical discipline

-At least 3-5 years’ experience in network design and planning

-Very comfortable Familiar with Microsoft Windows and in LINUX operating

environment (Ubuntu, Red Hat, etc)

-Min. 3 years experience in complex project implementations;

-Strong understanding of cyber security, cryptography, security protocol, network

security, TCP/IP networking.

-Strong understanding of Risk Management, Disaster Recovery, Business

Continuity and IT Regulatory Compliance

-Experience in architecting or deploying Virtualization solutions for enterprises

would be advantageous

-Understanding the on-premise/hybrid and cloud networking model

-Ability to work independently with minimal supervision.

-Hands on experience in installing hardware such as servers, network switch,

cables, hubs, routers, and setting up required software environment/applications

-Solid CCTV and Audio/Video knowledge and experience

-Experience with IP communication technology such as IP PBX, video conference

and network management system

-Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or

-equivalent on Networking and Security technologies would be an added advantage.

• Analyse network traffic patterns across identified routes.
• Collect specific measurements across identified routes for analysis.
• Conduct a network infrastructure analysis.
• Conduct threat assessment matrix on network.
• Configure Authentication, Authorisation and Accounting (AAA) services to support remote access protocols based on security requirements.
• Configure a network addressing system.
• Configure hosts and workstations to use IP addresses either manually or through automatic allocation of addresses.
• Configure network devices to provide secure failover and redundancy.
• Debug networking issues to maintain wireless connection.
• Escalate network performance issues to relevant personnel.
• Evaluate user requirements and recommend network protocol services.
• Identify the network components that are required to be installed.
• Install and configure access point to provide wireless access to network.
• Install and configure the components.
• Install firewall appliance for attack guards and intrusion detection.
• Monitor wireless network performance using diagnostic tools.
• Operate network monitoring tools to monitor network performance against thresholds and Quality of Service (QoS).
• Plan control methods for the network for user access management.
• Review network traffic problems with relevant parties for resolution.
• Test the overall network to verify that it meets the agreed requirements.

Job Requirements:

• Diploma or University Degree holder
• Cisco Certificate
• Knowledge in routing, switching, SD-WAN, and vendor technologies (Cisco, Fortinet, etc.)
• Knowledge of Server Architecture such as SANs, Citrix, AD;
• Knowledge in Microsoft server applications, Microsoft Azure Platform as a Service and Microsoft Azure Infrastructure as a Service
• Any relevant professional qualifications are considered an advantage

Job Role/Level Engineer, System Engineering

Mandatory Skills Aruba Clear Pass

Preferred Skills Cisco Catalyst Switch

Brief Job Description

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

We are seeking a highly motivated and results-oriented IP/Network Product Manager to lead the development and delivery of cutting-edge fixed network solutions

Responsibilities

• Lead the planning, design, and development of innovative fixed network solutions, including SDN, PON, DWDM, routing protocols, and network architecture
• Collaborate with sales teams to generate new business opportunities, conduct pre-sales activities, and drive customer engagement
• Build and maintain strong relationships with key customer accounts, providing technical guidance and support throughout the entire customer lifecycle
• Oversee the successful implementation of network solutions, ensuring projects are delivered on time, within budget, and meet customer expectations
• Stay abreast of the latest industry trends, technologies, and competitive landscape in the fixed network domain
• Provide technical guidance and support to internal teams, partners, and customers
• Guide and mentor junior engineers, fostering a culture of continuous learning and excellence

Requirements

• Master's degree in Computer Science, Telecommunications, Electrical Engineering, or a related discipline
• 5+ years of experience in fixed network technologies (SDN, PON, DWDM, routing protocols) and network design
• Hands-on experience in network architecture design, including HLD/LLD
• Proven track record in project management and successful delivery of complex network solutions
• Experience working directly with network vendors and/or operators
• Understanding of 5G technologies and their integration into fixed network infrastructure
• Strong communication, presentation, and negotiation skills

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area