Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

The Caregiver Support Network (CSN) programme by MPCSL was started in 2022 to look after the needs of caregivers in Marine Parade. The programme has benefited the lives of many and is now expanding into the neighbouring Kembangan-Chai Chee (KCC) constituency.

The Programme Manager (PM) will work with the Head, CSN to implement and establish this programme in KCC.

Roles & Responsibilities

Programme Management

· Conduct needs-assessment and onboard eligible caregivers onto the programme.

· Organise, curate and manage workshops and activities for caregivers.

· Promptly attend to requests of caregivers wrt to caregiving needs till satisfactory completion.

· Conduct regular house visits and phone calls to engage caregivers.

· Liaise with stakeholders and community partners to identify potential caregivers.

· Participate and perform outreach efforts during roadshows and events.

Review & Evaluate Programme’s Initiatives

· Ability to build rapport and engage caregivers across all demographics to find out gaps and needs.

· Review current initiatives/ activities (e.g. workshops, relevant resources) and identity growth areas.

· Plan and execute programme evaluation processes e.g. quantitative/qualitative surveys, and focused group discussions etc.

· Implement initiatives with proper structure and process i.e. collateral design, publicity campaigning, officially launching the programme etc.

Financial Planning and Management

· Oversee the annual budget planning exercise and track income and expenditure of the programme.

Required Competencies

Technical Competencies

· Degree holder in any discipline, preferably in Social Sciences

· Fluent and well-spoken in English and Mandarin Chinese/ Bahasa Melayu

· Minimum 3 years of work experience. Experience in social services/ community care / healthcare sectors would be would be advantageous

· Have a good understanding of healthcare schemes and social service landscape

· Ability to analyse data and outcomes to determine trends and identify gaps

· Strong interpersonal and communication skills

· Good team player

· Proficient in Microsoft Office

· Experience in marketing, design work, and social media would be advantageous.

Core Competencies

· Demonstrated ability to drive projects independently, from conception to completion.

· Demonstrated capacity to handle multiple stakeholders, including MPCSL’s Patrons and Board of Directors

Interested candidates can email [email protected]

Highlight:

• Japan MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• Location: Tanjong Pagar

Responsibilities:

• Provide consultation, solutions and product knowledge to support sales team
• Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.
• Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.
• Present the solution to customer and prepare the technical offer and its cost.
• Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions.
• Work closely with focus technology/business partners, building and growing business relationship.
• Handover ordered projects to postsales team.
• Retain and upsell our services to customers.

Requirements:

• SME level knowledge is essential. (Minimum CCIE)
• Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN
• Strong business acumen with strong interests in keeping up-to-date with current technologies.
• Must have experience working in a customer-facing role.
• Good verbal and written communication and presentation, negotiation skills.
• Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

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EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Make an Impact by

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape.

Skills for Success:

• Minimum Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell SONiC.
• Hands on experience with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade procedure.
• Good analytical and trouble-shooting skills in technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Able to document and investigate existing infrastructure for the benefit of maintaining and operating the environment, discovering possible security breaches or vulnerabilities or finding opportunities for improvement for optimal network performance.
• Manage principal vendors, providers, internal and external stakeholders.
• Write and implement policies, guidelines, and SOPs for managing the infrastructure.
• Good to have Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS)

The Network and Cybersecurity Assistant Manager will support DPH's infrastructure and cybersecurity framework. This role focuses on ensuring IT systems' availability and security while assisting in implementing network strategies and cybersecurity measures. The individual will also support compliance efforts, manage incidents, and work closely with stakeholders.

Key Responsibilities:

Network Infrastructure Management:

Assist in designing, implementing, and maintaining network systems, including LAN, WAN, and wireless networks.

Manage and monitor network devices such as routers, switches, VPN concentrators, and firewalls.

Ensure optimal performance of network systems through regular monitoring and upgrades.

Support major WAN technologies such as MPLS, IPLC, and SD-WAN.

Cybersecurity Implementation and Monitoring:

Design, implement and monitor cybersecurity policies and controls to protect IT infrastructure.

Manage Privileged Access Management (PAM) tools like BeyondTrust and Web-Isolation solutions like Menlo.

Assist in threat detection and response using tools like Security Information and Event Management (SIEM) systems.

Oversee antivirus, endpoint protection, and other cybersecurity solutions.

Compliance and Audit Support:

Support compliance efforts with standards like MOH,and IMDA regulations.

Assist with audits, including Risk Assessments and Vendor Security Evaluations.

Ensure regular updates on security and network policies to meet compliance requirements.

Project Support and Implementation:

Assist in implementing network and cybersecurity projects, such as upgrading firewalls, deploying VPN solutions, or enhancing endpoint security.

Coordinate with external consultants for cybersecurity reviews and assessments.

Support 24x7 Security Operation Centre (SOC) outsourcing and monitoring services.

Qualifications and Skills:

Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.

Certifications such as CCNA, CCNP, CEH, CISSP, or CISM are highly preferred.

Experience:

At least 2 to 3 years of working experience in network administration, cybersecurity, and Data Protection Trust Mark certification as a key stakeholder.

Hands-on experience with firewalls (e.g., Palo Alto, CheckPoint) and network devices.

Familiarity with PAM, Web-Isolation, and SIEM tools.

Technical Skills:

Proficiency in managing network devices such as routers, switches, and wireless solutions.

Strong knowledge of cybersecurity tools and frameworks.

Experience with patch management tools like HCL BigFix and MDM solutions like Intune or Airwatch.

Familiarity with VPN solutions and WAN technologies.

Soft Skills:

Strong analytical and problem-solving abilities.

Effective communication skills, both written and verbal.

Ability to multitask and work under pressure.

On your day to day:

• Handle multiple projects and provide network design and deployment support from project initiation to closure.
• Follow Citi network standards and configuration templates to prepare Network Design Documents (NDD) and submit for review and approval. Create Build Packages that includes implementation plans, test plans and network changes.
• Oversee the deployment of Build Packages on the corporate data network. Implement network changes during the allowed weekend green zone window.
• For some large/complex projects, you will be required to represent network domain in a virtual team and effectively communicate and liaise with business/technical stream owners.
• Assist with knowledge transfer of new products to internal teams.
• Assist in the development of & implementation of processes to allow repeatable designs with the view of provisioning automation and efficiencies.
• Prepare and submit all required project documentations for audit purpose & project closure

Qualifications:

• Proven experience (5+ years) working with Cisco and Arista network devices (routers and switches).
• Minimum of at least CCNP or equivalent.
• Strong working knowledge of following routing protocols: BGP, OSPF.
• Experience on WAN technology, e.g. Metro Ethernet, MPLS. VPLS, IPLC etc.
• Preferable with working experience on using Multicast in a Cisco/Arista environment.
• Preferable with working experience in large financial or banking network operation/implementation team.
• Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting).
• Willing to work during weekends for implementation of network changes.
• Willing to work for extended working hours when needed.
• PC Literate (Word, Excel, PowerPoint)

Network Operations

1. Manages the set-up and coordination of TV transmission traffic in real time.

2. Acts as the first level support, and point of contact, for equipment, and the broadcast network.

3. Fully responsible for operating Eurovision's satellite, fibre and IP network.

4. Oversees the quality of transmission signals and reports to the Senior Network Operations Engineer.

5. Detect and correct any anomalies or faults in transmissions.

6. Allocates resources and services to customer on a short notice basis.

7. Reports faults/modifications on equipment in the Eurovision Control room, or at any important technical point across the network.

8. Takes the temporary measures required in order to ensure the continuity of service.

9. Ensure customer satisfaction, and have the appropriate behaviour in all situation.

10. Assures a consistent and high quality of service, through monitoring, and ensuring service integrity.

11. Enters real transmission times used for invoicing services.

12. Is responsible for capturing incident logs in the relevant operating system in order to follow up internally with support teams, and externally for customer reporting.

13. On night shifts maintains full responsibility for network traffic and can take all necessary measures to ensure continuity in the network.

Special Projects

1. Can participate in event projects to provide technical guidance, and engineering solutions.

2. Can be required to take part in outside missions; as a technical coordinator, engineer, and engineer in charge.

3. Upon Manager request other tasks can be added.

Working Conditions

1. Shift work from 0630 – 1430 and 1400 – 2200 hrs GMT+8.

2. Will be expected to work independently most of the time.

3. Will have to support head office, regional and international bureaus.

Suitably qualified candidates are invited to submit your detailed resume indicating qualifications, working experience, current and expected remuneration package, available commencement date, and contact number.

All applications will be treated in strictest confidence and only shortlisted candidates will be notified.

By expressing an interest in joining us, you agree that personal data you submit to us may be collected, used and disclosed by the Company and our service providers and agents for the purpose of processing your job application, including evaluation of your suitability, background screening, contacting you regarding your job application, and notifying you of future career opportunities. You warrant that where you have disclosed personal data of individuals (e.g. next-of-kin, friends or referees) to us and our service providers and agents in connection with your job application, you have obtained the prior consent of such third parties for us and our service providers and agents to collect, use and disclose for the above purposes, in accordance with any applicable laws, regulations and/or guidelines. You also acknowledge that in the course of the collection, use and disclosure described above, relevant personal data may be transferred outside of Singapore.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 20 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are currently seeking a highly skilled Senior Eslastic/Observability Engineer (ELK) to join our client's team in Singapore. You will be responsible for managing and optimizing our network monitoring infrastructure, ensuring the stability and performance of our systems.

Responsibilities

• Install and administrate the servers of the SIEM Infrastructure
• Develop automation on the different tasks and self-service tool
• Participate to the integration of new technologies logs
• Support logs parsing using custom parser/GROK development.
• Project management
• Be a full time member of the Production CSIRT / SIEM Engg team and participate to the various activities of the team
• Contribute to the Permanent Control framework for implementation of policies and procedures in day‐to‐day business activities, such as Control Plan.
• Comply with regulatory requirements and internal guidelines.
• Contribute to the reporting of all incidents according to the Incident Management System

Requirements

• An overall of 7 or more years of experience with minimum 4-5 years on relevant scope ie. Expertise in handling ELK stack for large platform or architecture.
• Working knowledge of Elastic stack (Elasticsearch / Logstash / Kibana / Beats) including data ingestion, management, monitoring & analytics. (Mandatory)
• In-depth experience with Kafka
• Good working knowledge of Linux (RedHat/Ubuntu)
• Programming skills (Python or Bash) is appreciated.
• Experienced production support engineer
• Platform integration skills are a plus - Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments.
• Experience & skills in automation tools (e.g. Ansible) & DevOps pipelines are appreciated.

Job Responsibilities：

1. Design system operation and maintenance solutions and infrastructure according to the company's strategy and business development requirements, and formulate operation and maintenance work strategies and plans

2. Responsible for the personnel training and team management of the operation and maintenance team, and enhance the overall technical strength of the team

3. Deeply understand the business systems of various business lines, research, plan and establish operation and maintenance management platforms and tools that support large-scale clusters

4. Lead the team to ensure stable and safe business operation, and be able to respond to emergencies and track issues in a timely manner

5. Continuously explore and research cutting-edge operation and maintenance, infrastructure technology directions and tools to improve the delivery efficiency of the company's operation and maintenance and R&D

6. Responsible for formulating operation and maintenance and basic resource demand plans, managing and rationally using resources, and effectively controlling costs

Job Requirements:

1. Full-time undergraduate or above, with more than 10 years of operation and maintenance, security, and R&D experience in medium-sized or large Internet companies, and at least 8 years of technical team management experience

2. Proficient in distributed management, large-scale clusters, fault tolerance, backup, load balancing and other technologies, with in-depth and rich experience in high-availability architecture, capacity planning and difficult problems

3. Proficient in operations or infrastructure sub-fields, such as database, SRE, DevOps, information security, and cloud native

4. Familiar with AWS/Alibaba Cloud/Tencent Cloud and other cloud platform operation and maintenance management experience

5. Possess excellent team management skills, excellent problem-solving skills and strong learning ability

We Offer

Based in MSC’s Singapore Regional Office, the Trade Management Team is responsible for supporting headquarter directive in steering growth for the company. In this position, the incumbent will have opportunities to display their abilities, acquire skills and knowledge in the following areas:

• A great journey with excellent career development opportunities in a global organization.
• Be part of the dynamics of Asia to Worldwide trade.
• Cultivating good business relationships with various stakeholders.
• Executing and follow through of commercial goals.
• Work alongside senior management (both internal and external) across diverse culture.
• Interpersonal, influencing and negotiation skills.
• Teamwork and cooperation.
• Statistical and Analytical skills.

There will be opportunities for MSC to invest in your professional journey for excellence.

Key Responsibilities

· Basic knowledge of vessel stowage to achieve maximum utilization, optimum sailing condition for vessels,and optimum productivity for loading and discharging ports.

· Calculate slot/space requirements for capacity management in Asia region.

· Manage slot sharing with partners.

· Manage vessels’ schedule and maintain KPI.

· Manage daily vessel operations.

· Management reporting and support to headquarters.

Candidate Requirement

· Degree/Diploma holder, preferably in Maritime Transportation or Nautical Studies.

· Minimum 2 years working experience in container shipping industry.

· Independent and able to work under pressure to meet deadlines.

· Able to work long hours, on weekends and public holidays when required.

· Good interpersonal, communication and time management skills.

· Proficient in Microsoft Office applications.

· Working knowledge of CASP is essential but not necessary.

· Believe in team-driven culture.

· The ability to speak various languages is also welcome.

Make an Impact by:

• Design, implement, and manage SD-WAN solutions to meet business requirements and improve network performance.
• Work closely with stakeholders to gather requirements, assess network needs, and develop SD-WAN strategies.
• Configure and deploy SD-WAN appliances, routers, switches, and other networking equipment.
• Monitor SD-WAN performance, troubleshoot issues, and optimize configurations for optimal throughput and reliability.
• Collaborate with security teams to implement and maintain SD-WAN security policies, including encryption, firewall rules, and intrusion detection/prevention.
• Conduct network assessments and recommend enhancements to improve SD-WAN performance, scalability, and security.
• Document network configurations, procedures, and best practices.
• Provide technical guidance and support to junior engineers and network operations teams.
• Stay current with industry trends, emerging technologies, and best practices related to SD-WAN and network engineering.

Skills for Success:

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Relevant certifications such as Cisco CCNA/CCNP, VMware VCP-NV, or equivalent certifications preferred.
• At least 5 years of experience in network engineering with a focus on SD-WAN technologies.
• Hands-on experience with SD-WAN platforms such as Cisco Viptela, VMware, Fortinet or similar solutions.
• Proficiency in routing protocols (BGP, OSPF), switching, and VLANs.
• Strong understanding of WAN technologies, including MPLS, VPN, and Internet circuits.
• Experience with network security technologies such as firewalls, IDS/IPS, and VPNs.
• Excellent analytical and troubleshooting skills with a proactive approach to problem-solving.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Required Key Skills

· Good knowledge in implementation and maintenance of Cisco Routers and Switches of all series.

· Good knowledge in Cisco IOS

· Average knowledge in implementation and operations support of NAC (network access control)

· Average knowledge in Wireless Network / Access Points / Controllers support and troubleshooting

· Good understanding of the OSI or TCP/IP model

· Provide Level-1 support and troubleshooting to resolve issues

· Preferred CCNA certification

· Knowledge on monitoring, network diagnostic and network analytics tools

· Preferred knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Aruba ClearPass, Cisco ISE

24*7 Support

Hospital environment

Priority Tasks

· Workplace is at customer premises and staff has to follow instituted Workplace securities

· Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual

· Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.

· Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment

· Perform periodic OS upgrade and Patching as and when required.

· 24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.

· Assist Level 2 engineers in with first level Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem

· Assist Level 2 engineers in providing proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours

· Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported

· Escalate the problem to Vendors Support in timely manner and get the issue resolved within the specified time as agreed with the customer/IBM

· Provide multi-vendor equipment support across a wide range of models and types of networking equipment

· Maintain the inventory of certificates and install/update/renew certificates as and when required.

· Maintain/Update inventory list and compliance related databases or similar Databases.

· Maintain the device inventory list for the client when needed, Maintain the software/firmware for all the devices up to date

· Maintain the IP address inventory and allocate new IP address when required by business.

· Engage third part vendors to resolve hardware issues and follow up till closure

· Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

EA License No. - 14C6941

The Senior Network Engineer will be responsible for providing technical support, proposing solutions, and addressing project-related queries for all wired and wireless networks. This role requires strong expertise in network equipment management, troubleshooting, change management, and audit compliance, as well as maintaining network documentation and vendor relations. The position also involves managing firewalls, WAN connectivity, ClearPass systems, AWS Cloud networking, and working with third-party contractors.

Key Responsibilities:

• Provide expert technical support for all wired and wireless networks and propose solutions for project-related queries.
• Analyze, plan, coordinate, and implement change requests for both existing and new network equipment, working with vendors, service providers, and internal teams.
• Assess, plan, remediate, and provide evidence for audit findings from both internal and external audits within required timelines.
• Proactively monitor bandwidth utilization and thresholds across network equipment, identifying and resolving potential issues.
• Administer daily operations of firewalls (Fortigate, Checkpoint, Cisco FTD, Palo Alto), monitor firewall rules, and review IPS logs regularly.
• Maintain and update network documentation, including wired and wireless configurations, vendor lists, escalation matrices, and disaster recovery plans.
• Maintain updated vendor contacts and supervise third-party contractors for on-site network tasks at data centers and remote sites.
• Perform troubleshooting for network cabling and wireless access points and coordinate follow-up work with maintenance contractors.
• Provide on-site technical support for Business Continuity Planning (BCP) and Disaster Recovery (DR) exercises, ensuring proper failover testing.
• Manage all WAN connections (local and overseas) and ensure that Service Level Agreements (SLAs) are met by service providers.
• Manage the ClearPass System and handle daily operations for firewalls, switches, and load balancers, including Fortigate, Checkpoint, Cisco FTD, Palo Alto, Cisco IOS, Nexus switches, and F5 Load balancer.
• Manage network devices deployed in AWS Cloud, requiring strong AWS Cloud knowledge.
• Participate in various ad-hoc projects as needed.

Requirements:

• Minimum of 5 years of experience in network administration, with in-depth hands-on experience in Cisco routers, switches, Nexus, Meraki, Checkpoint, Palo Alto, Cisco ASA, ClearPass, F5 Load Balancer, and Aruba.
• Strong knowledge of networking technologies and protocols (MPLS, IPv6, Multicast, L3VPN, BGP, OSPF, DNS).
• Hands-on experience with firewalls, switches, and load balancers.
• Knowledge of AWS Cloud networking and devices.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.: 18S9405 / EA Reg. No.: R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Network Consultant

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Consultant to provide technical expertise and guidance within the Perimeter Security and Threat Prevention.

Responsibilities:

- Point of contact for the Threat Prevention domain.

- Provide technical consulting on Network web proxy and malware detection technology.

- Migrate and upgrade initiatives global rollout.

- Transform business requirements into proxy policy

- Design firewall and load balancing policy

Requirements:

- Understanding of network DMZ environment

- Knowledge on Network Web Proxy or Web Content Filtering

- Familiar with network security protocols

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Overview:

This job is for a DMZ Network Implementation Engineer, responsible for developing HLD/LLD and implementation of Business Partner Connectivity in accordance with the financial organization’s Global Architectural Governance, Design Standards and Policies to meet specific connectivity requirements.

Role

The role of the DMZ Network Implementation Engineer is to provide technical implementation services for various projects ranging from Design and Implementation of new DMZ towers, enabling new customers to allow connectivity through existing DMZ towers, upgrade/refresh of existing DMZ towers and associated activities.

The resource must have Japanese speaking capability (either JLPT 1 / JLPT 2 level).

The role requires an engineer who have a strong design and implementation background, who is aware of the processes and procedures typical in large global financial organizations. The engineer needs to have a strong understanding of various enterprise tools, both technical, procedural and resources typically used in large IT organizations. The engineer needs to focus on delivering quality and have a good understanding of risk as it relates to financial organizations and having strong decision-making skills on assessing risk to the production network is essential.

Technology Focus areas:

Essential:

• Data Center and specifically DMZ experience
• Designing and implementing DMZ towers, FWs, IPS/IDS, Load-balancers is essential.
• The role requires resources with Japanese speaking capability along with English Preferred
• Experience with Cisco, Fortinet, Check Point, F5 preferred.
• Certifications Preferred to have - CCIE Security/RS or other similar OEM certs of the same level (Check Point) CCSE, (Fortinet) NSE Fortinet Certified Expert

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Network Engineer
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 9 am – 6 pm)
• Salary Package: Basic Up to $7,500 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Develop client business by exploring opportunities, guiding client needs, and designing solutions.
• Provide after-sales technical support to major accounts, including service management, channel management, pre-sales testing, project implementation, troubleshooting, and customer service planning.
• Coordinate resources (technical, sales, R&D, service providers) to ensure smooth project progression and address any issues promptly.
• Support client and market success by consolidating industry experience and standardizing knowledge through training and process improvements.
• Analyze the Asia-Pacific telecommunications market to understand demand, competition, and industry trends, and provide feedback to help the company gain a competitive advantage.

APPLY NOW!!!

• Diploma or higher in Computer Science, Information Technology, Engineering, or related field.
• Network-related certifications like CCNA, CCNP, and CCIE are preferred.
• 3-5 years of experience in network solution design or on-site delivery, preferably in the Singapore market.
• Experience in designing and implementing cloud data centers or campus networks.
• Proficiency in network protocols (BGP, OSPF, SSH, VRRP, STP, NetConf, HTTP/HTTPS, DNS, DHCP).
• Familiarity with network automation tools (Ansible, Terraform) and scripting (Python, Shell).
• Ability to troubleshoot complex network environments using tools like Wireshark.
• Deep understanding of network technology and industry trends in the Singapore market.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67599 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a must
• Well-versed with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security, and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• The ability to set up and configure server hardware will be an added advantage
• Excellent organizational, prioritization, and multitasking skills

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

Job Description: We are seeking a skilled and motivated Network & Security Engineer to join our dynamic team. As a Network & Security Engineer, you will play a critical role in designing, implementing, and maintaining robust network & security infrastructures for our diverse range of clients. You will work collaboratively with other IT professionals to integrate various technologies, ensuring the stability, integrity, and efficient operation of our clients' network & security infrastructure.

Key Responsibilities:

• Design and deploy functional networks (LAN, WAN, WLAN, VLAN) & security (FW, NAC) solutions tailored to client needs
• Configure and install routers, switches, wireless controllers, firewalls and other network devices
• Monitor network performance and integrity, ensuring high availability and reliability
• Troubleshoot and resolve network issues escalated by support teams
• Communicate with clients to understand their requirements and provide technical support
• Maintain comprehensive technical documentation
• Propose and implement improvements to network performance, security, capacity, and scalability
• Participate in project deployments, ensuring seamless integration and implementation of network & security solutions

Requirements:

• 3 to 5 years of experience in the networking field, preferably with a systems integrator
• Hands-on experience with wired and wireless networking deployment
• Aruba Wired or Wireless certification is a an advantage
• Well verse with the different types of network routing and switching technology.
• Knowledge of wireless technology and products.
• Proven experience as a Network Engineer or in a similar role
• In-depth knowledge of best practices in network management, control, security and monitoring
• Good experience with firewalls, VPNs, remote implementations, and troubleshooting
• Ability to set up and configure server hardware will be added advantage
• Excellent organizational, prioritization, and multitasking skills

Key Responsibilities:

• Manage and maintain network infrastructure, ensuring optimal performance and reliability for the organizations network systems.
• Configure, monitor, and troubleshoot networking issues, including routing, switching, firewall setups, and network security.
• Implement network solutions and upgrades, focusing on maintaining seamless connectivity and ensuring minimal downtime.
• Provide support and troubleshooting for Cisco-based systems, while also demonstrating expertise in other network solutions as required.
• Collaborate with cross-functional teams to optimize network performance, security, and scalability.
• Conduct regular network assessments to identify potential issues, recommend solutions, and ensure compliance with industry standards.

Requirements:

• Diploma/Degree in Computer Science, Engineering, or related field.
• At least 2-3 years of experience in network engineering, with a strong background in networking principles and practices.
• Experience with Cisco products is highly preferred; however, candidates with strong experience in other network products will also be considered.
• Solid understanding of network protocols, security standards, and best practices for network performance optimization.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

What You’ll Do:

1. Carry out transmission cable oil leak repair / joint re-enforcement work in outdoor cable trench
2. Carry out transmission cable (oil filled & XLPE) termination & repair work within substation
3. Carry out transmission cable (oil filled & XLPE) jointing work for fault/damage repair
4. Carry out inspection / repair of sealing ends
5. Participate (hands-on) in the installation of new extra high voltage cable joints in transmission projects
6. Carry out repair of faulty alarm cables, pilot cables, bonding cables and other auxiliary cables (exclude fault location)
7. Carry out cable oil charging and leak repair including oil freezing (exclude leak location)
8. Carry out sheath fault repair (exclude fault location)
9. Inspect/verify new jointing materials delivered to the Store as spares
10. Collect from Store and check cable joint kits for cable jointing works
11. Carry out link-box relocation and repair
12. Carry out overground box relocation and replacement of faulty electrical contact gauges
13. Carry out cable and pressure tank oil flushing including residual gas pressure measurement
14. Assist in post cable and joint fault investigation
15. Assist to collect cable oil samples from OB boxes for DGA test

What You’ll Need:

1. NITEC qualification in related technical discipline
2. 1-2 years of relevant working experience in related fields

What We'll Provide:

1. You will contribute to the success of upholding our world-class network reliability and drive sustainability
2. We offer sponsorship programmes for staff who intend to further their education in engineering.
3. Deepen your engineering skillsets to maintain our world-class grid performance with our in-house electrical certifications

Established Info Comm Company seeking Product Sales Executive (Dip in IT/Business)

Mon to Fri Office Hours/ Back end sales support/ service sales

Min 2 yrs experience in Backend Sales Admin and familiar on IT network devices like Network Switches, Wireless Access Point, CCTV products range will be the ideal candidate for this role.

Work Location: Paya Lebar

Jobscope:

· Develop, build, maintain rapport and relationships with Channel Partners & Principal Vendors

· Drive, position, develop and deliver new Business Opportunities for the Product Line(s)

· Work with Sales & Marketing to promote Products & Services Sales

· Prepare Sales Proposals and handle Product Sales Enquiries

· Plan and execute Sales Plan to achieve Sales Quota

· Achieve set targeted Sales Objectives

Our Requirements:

· Bachelor's degree or Diploma in Business / IT or equivalent

· At least 2 years of experience in product or services sales

· Team player with good communication, presentation, analytical, negotiation and interpersonal skills

· Meticulous, self-motivated and able to work under pressure

· Good foundation of information technology trends and developments

· Candidates without prior experience but with IT qualifications & keen on sales admin role are welcome to apply!

About the Company

Our Client is a leading producer and distributor of industrial equipment and tools.

Responsibilities

We’re looking for a proactive Network Administrator to work closely with international teams to provide network support.

• Perform L1/L2 support for network infrastructure and network security;
• Manage network solutions, including routers, switches, servers, and other network security solutions;
• Ensure that internal SLAs are met;
• Work closely with internal and external teams, ensuring that projects are delivered in accordance with specifications and within budget;
• Support SD-WAN deployments;
• Administer and manage network security solutions, performing maintenance and upgrades on networks as necessary;
• Prepare performance-related reports as necessary;
• Manage and update documentation as required.

Requirements

• Degree or Diploma in Information Technology or related discipline;
• Hands-on experience working with network and network security solutions;
• Experience working with SD-WAN deployments;
• Excellent knowledge of network technologies;
• Knowledge of system and network security;
• Analytical skills, with the ability to troubleshoot and find solutions;
• Good communication skills;
• Sense of responsibility and accountability.

Employment Details

• Permanent role;
• Attractive remuneration and benefits

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

What You’ll Do:

1. Carry out transmission cable repair / jointing work in outdoor cable trench
2. Carry out cable termination work
3. Carry out extra high voltage cable jointing and termination (sealing end) for fault/damage repair work
4. Carry out inspection / repair of sealing ends
5. Participate (hands-on) in the installation of new extra high voltage cable joints in transmission projects
6. Carry out repair of faulty alarm cables, pilot cables, bonding cables and other auxiliary cables (exclude fault location)
7. Carry out cable oil charging and leak repair including oil freezing (exclude leak location)
8. Carry out sheath fault repair (exclude fault location)
9. Inspect/verify new jointing materials delivered to the Store as spares
10. Collect from Store and check cable joint kits for cable jointing works
11. Carry out link-box relocation and repair
12. Carry out overground box relocation and replacement of faulty electrical contact gauges
13. Carry out cable and potential transformer oil flushing including residual gas pressure measurement
14. Assist in post cable and joint fault investigation

What You’ll Need:

1. NITEC qualification in related technical discipline
2. 1-2 years of relevant working experience in related fields

What We'll Provide:

1. You will contribute to the success of upholding our world-class network reliability and drive sustainability
2. We offer sponsorship programmes for staff who intend to further their education in engineering.
3. Deepen your engineering skillsets to maintain our world-class grid performance with our in-house electrical certifications

Key Responsibilities and Attributes :

· Duties include providing support to Citi perimeter security infrastructure, which includes firewall, proxy, and remote access systems.

· Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.

· Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.

· Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include:

· Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

· Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.