What you will do

• Customer support responsibilities, ensuring timely and effective resolution of customer inquiries and issues
• Project management involvement, including planning, execution, and delivery
• Support marketing promotion activities to enhance product visibility and market presence
• Engage in clear and effective communication with customers to address their needs and concerns
• Aid in debugging and testing to ensure product quality and reliability

Required Skills

• Excellent proficiency in English and Mandarin, both written and verbal, to liaise with our affiliates from different regions.
• Preferred experience in display or scalar-related technologies
• Strong communication skills, with the ability to effectively convey technical concepts
• Desirable capability in system integration to facilitate seamless collaboration across different components and subsystems

Location: One North, Singapore

Responsibilities:

• Develop and deploy machine learning models: Design, build, and optimize machine learning models and algorithms to solve specific business problems. Collaborate with cross-functional teams to gather requirements, define objectives, and deploy models into production environments.
• Model training and evaluation: Train and fine-tune machine learning models using appropriate algorithms and techniques. Evaluate model performance and identify areas for improvement, employing techniques such as cross-validation, hyperparameter optimization, and ensemble methods.
• Model deployment and integration: Collaborate with software engineers and DevOps teams to deploy machine learning models into production environments. Implement APIs and integrate models with existing systems and applications to enable real-time decision-making.
• Performance monitoring and maintenance: Monitor model performance and address any issues or anomalies that arise. Continuously improve models by refining algorithms, optimizing code, and incorporating feedback from users and stakeholders.
• Data analysis and insights: Perform exploratory data analysis, generate insights, and present findings to stakeholders. Use statistical methods and visualization techniques to communicate complex concepts and patterns effectively.
• Stay up-to-date with the latest advancements: Keep abreast of the latest research and trends in machine learning and artificial intelligence. Evaluate and recommend new tools, libraries, and methodologies to enhance the efficiency and effectiveness of the machine learning workflow.

Requirements:

• Education: Bachelor's or Master's degree in Computer Science, Data Science, Machine Learning, or a related field. An equivalent combination of education and experience will also be considered.
• Experience: At least 2 years’ experience working in a similar role. Hands-on experience in designing, developing, and deploying machine learning models in real-world applications.
• Solid understanding of machine learning algorithms, techniques, and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience with working on Large Language Models and Generative AI technology is a plus.

Technical skills:

1. Strong programming skills in languages such as Python.
2. Proficiency in machine learning frameworks such as TensorFlow, PyTorch, or Scikit-Learn etc.
3. Solid understanding of Statistical Analysis, Probability Theory, and Hypothesis Testing.
4. Familiarity with machine learning tools on cloud platforms (e.g., AWS, Azure, GCP) and distributed computing frameworks (e.g., Spark) is a plus.
5. Problem-solving and analytical mindset: Ability to analyze complex problems, break them down into solvable components, and develop innovative machine learning solutions. Strong mathematical and analytical skills are essential.
6. Communication and collaboration: Excellent verbal and written communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders. Proven ability to work collaboratively in a team environment and effectively manage multiple priorities.
7. Adaptability and continuous learning: Willingness to adapt to evolving technologies and learn new tools and techniques. Demonstrated commitment to staying updated with the latest advancements in machine learning and artificial intelligence.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Purpose

• Support and contribute in driving best-in-class yield and defectivity performance

Job Description:

• New/mass production yield analysis and improvement
• Product yield abnormalities systematic analysis and solutioning
• Work with modules, Integration & QRA, etc to solve product technical issues
• Product yield target goal setting and forecast
• Participate in new process development and production ramp
• Product yield improvement and related customer request support
• Wafer return electrical and physical failure analysis

Job Requirements:

• Degree in Electrical / Electronics / Mechanical / Mechatronics / Microelectronics Engineering
• Min 5 years of relevant work experience in modules/Process Integration/Product Engineering
• Possess strong analytical skills, usage experience in ACEXP / JMP /Minitab
• An excellent team player with good interpersonal, communication and written skills
• Highly committed with good ownership and accountability
• Able to adapt in a fast pace environment and work under pressure
• Proficient in MS Office Applications

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing smart city solutions through advanced techology. They are well-known for their dedication of quality smart utilities to their esteemed clients. They are looking out for an Electrical Engineer to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area (project location at East side)

Job Responsibilities:

• Supervising/ monitoring of sub-contractors work and ensuring safety practices are followed.
• Discuss with PM/HOD for site problems and technical difficulties.
• Liaise with affiliated parties for smooth execution of work on site.
• Material tracking to ensure sufficient materials are readily available for installation.
• Carry out inspections of incoming materials and equipment deployed to work site.
• Conduct quality checks of sub-contractor/ vendor works daily.
• Handle site inspection with client/main contractors representatives and updates site installation progress.
• Update drafter on site changes and as-built drawings.
• Arrange and obtain for permit to work before execution of site.
• Ensure all project documentation are properly kept and filed.

Requirements:

• At least 1 - 2 years’ Assistant/Electrical Engineer experience
• Proficient in the understanding of MEP/ construction drawings
• Education qualification in Electrical Engineering or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across Southeast Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

• Manage and lead a team of technical officers, supervisors, technicians and contractors in facility management and operation of assigned buildings/estates
• Plan and execution of corrective or preventive maintenance programme.
• Implement efficiency improvement on the operational process, innovating and implementing systems improvement on energy conservation.
• Provide excellent service to meet client expectations.
• Achieve effective, economic and safe operations of all Electrical Services' equipment and system by the team of technical officers and technicians.
• Providing feasible solutions and coordinate with owners/users, consultants, vendors/contractors on engineering functional requirements and ensure the objectives are achieved.
• Conduct regular inspection of existing Electrical installation to ensure that all maintenance programmes are implemented effectively in strict compliance with instructions and guidelines.
• Ensure all works carried out safely and / or in accordance with safety procedures.
• Any other tasks, when required by Facilities/ Manager.

Requirements:

• Candidate must possess at least a Degree in Electrical Engineering
• Candidate must have 3 years of related working experience in in Electrical maintenance work or Facilities Management.
• Strong building and M&E knowledge with hands-on experiences
• Able to work independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mind-set
• Possess high level of initiative and integrity
• Possess strong leadership quality, good planning and organizing ability
• Provide guidance and troubleshoot Electrical Services' faults
• Has a good safety mindset and displays good WSH behaviour

Job Description & Requirements

Support the project team in planning, scheduling and coordinating the civil & structural works (site).

· Manage on-site construction works and documentation

· Assist in overseeing engineering deliverable and multi-disciplinary works in order to meet project quality requirements.

· Ensure that on-site construction works are carried out accordingly to local regulations and requirements and meet project quality requirements.

· Assist in preparing civil and structural designs and contract specifications

· Coordinate work with other disciplines such as civil, architectural, mechanical and electrical.

· Prepare and compile related report

· Planning physical works on site through scheduling works and agreed timelines, sequencing of construction works

· Any other ad-hoc duties assigned

Requirements:

· Minimum 7 years’ civil site experience

· Experience in LTA project will be an added advantage

· Able to work under fast paced environment

· Degree in Civil Engineering

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific/biopharmaceutical industry
• Fixed Monthly Transport Allowance

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for scientific and/or biopharmaceutical equipment;
• Provide technical consultation to customers; with a focus on the refrigeration system;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry (scientific/biopharmaceutical);
• Understanding of refrigeration system as focus;
• Excellent communication and interpersonal skills;
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

Job Description & Requirements

• Conduct structure analysis
• Provide technical engineering information to ensure compliance with all engineering standards, codes, specifications and design instructions.
• Develop architectural/engineering drawings and ensure specifications/regulations are followed.
• Liaise with architects, engineers and other departments to ensure that the design intentions are met.
• Prepare bills of quantities and cost estimation whenever required
• Ability to identify potential and discrepancies that affect the design and recommend solutions to relevant team/department.
• Adherence to safety practices.

Requirements:

• Possesses at least 7 years of experience in design and construction.
• Minimum Degree in Civil Engineering from accredited Universities.
• Experience in MRT & LTA projects
• Well versed in structure analysis and design software such as ORION, SAP2000, SAFE, PROKON, PLAXIS or other similar software.

Well versed in Autocad and BIM software is preferred

• Kubernetes/OpenShift Administrator , 24*7 on call
• Administrate the full OpenShift platform life cycle to ensure the platform remains secure, reliable and highly available.
• Work with other engineers to support the infrastructure of OpenShift as well as assist to resolve infrastructure queries/issues of OpenShift tenant applications
• Automation of platform operations and management
• Configure and Manage Monitoring, alerts for the OpenShift environments.
• Manage capacity for OpenShift environments
• Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.

Knowledge Areas:

• Red Hat OpenShift

• Kubernetes

• Linux (RHEL)

• Docker

• Ansible

• Jenkins

Certified OpenShift Admin/Kubernetes Admin is preferred.

Job Overview:

As a Service Engineer/ Senior Service Engineer, you will play a vital role in ensuring the continuous functionality and optimal performance of AV systems. You will be responsible for installation, maintenance, troubleshooting, and providing technical support to our clients.

Responsibilities:

• Install, configure, and calibrate AV systems, including projectors, displays, audio equipment, and control systems.
• Conduct preventative maintenance, routine inspections, and system upgrades.
• Diagnose and troubleshoot technical issues, both remotely and on-site.
• Collaborate with the project team to ensure successful system integration and client satisfaction.
• Provide technical support to clients, addressing inquiries and resolving issues in a timely and professional manner.
• Document all service activities, including equipment inventory, maintenance records, and service reports.
• Stay updated on industry trends and new technologies to make recommendations for system improvements.
• Participate in training programs to enhance technical skills and certifications.

Qualifications:

• A degree or diploma in Electrical Engineering, Electronics, or a related field is preferred.
• Previous experience in AV system installation, maintenance, and support.
• Proficiency in using various AV equipment, control systems, and software.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service abilities.
• Detail-oriented with strong documentation skills.
• Willingness to travel to client sites as needed.
• Relevant certifications in the AV industry, such as CTS (Certified Technology Specialist), are a plus.

Working Conditions:

• The role may require working in various environments, including corporate offices, educational institutions, and event venues.
• Some projects may require working evenings and weekends to accommodate client needs.
• Travel to client sites within the designated area may be necessary.

Responsibilities

• Coordinate with internal team in Singapore liaise with customers / consultants on day to day basis
• Preparation of project documents including BQ
• Handling Design & Build projects
• Prepare optimised design solutions for projects
• Prepare Design drawings (Single Line Drawings & layout)
• Prepare design calculations incl voltage drop, short circuit current etc.
• Support multiple M&E projects concurrently
• Lead project meetings and work with team members to achieve the deliverables on-time
• Ensure drawings & documents are well maintained & stored in a timely manner
• Other adhoc duties as assigned

Requirement

• Diploma/Degree in Electrical Engineering
• Minimum 2 yrs of relevant hands-on M&E experience in construction industry, LTA projects, mixed development etc
• Need to be familiar with Singapore codes such as SS638 (CP5), SS650, SS555 etc
• Hands-on experience in AutoCAD drawings is preferred
• Familiarity in BIM (Revit / Navisworks) is advantageous
• Having consultancy experience is preferred
• Possess effective organizational and follow-up skills, meticulous
• Good communication skills
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

*We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

EA License No.: 22C1153

Ref: PTEPL

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Responsibilities:

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user.
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Our Client:

• Engineering Industry
• Central Region
• 5 Days, Monday to Friday
• Up to $8,000 per month

Responsibilities:

• Design and build data pipelines infrastructure to collect, process and store data from various sources.
• Develop data assets platform to provide a centralized repository for managing and accessing data assets.
• Implement automated SQL queries based on user-defined criteria or business requirements.
• Use techniques like query templates, metadata-driven generation, or machine learning algorithms to generate SQL queries.
• Create new IPs in Singapore in area of expertise.
• Manage collaboration projects with Institute of Higher Learning or Research Institutes on new technology development.

Requirements:

• Degree / Masters / PhD in Computer Science, Data Science, Statistics Applied Sciences or related field.
• Proficiency in Python, SQL, Java or Scala programming languages.
• Understand data warehousing concepts, ETL (Extract, Transform, Load) processes and tools like Informatica, Talend, or Airflow.
• Knowledge of relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Familiar with Apache Airflow, Kubernetes or Ansible for automating data pipelines and infrastructure.

For interested applicants, please click "Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Key Job Accountabilities:

· Sustain the respective eWLB processes for all eWLB engineering products and be technical expertise in their respective areas.

· Ensure new products meet special requirements of customer at various processes.

· Ensure smooth transition of new products from engineering qualification to LVM down to HVM by providing technical support at respective processes.

· Perform continuous improvement, engineering evaluations and process optimization through DOE and JMP analysis approach.

· Support the qualification of new and alternative materials (direct and indirect), tools, and equipment.

· Review the FMEA, OCAP and Control Plan of new products to achieve better yield and assembly performance prior and during LVM and HVM transition.

Participate in cost reduction projects during engineering builds.

Required Experience and Qualifications

· Requires B. Eng, B. Sc, M. Eng, M. Sc or PhD in Electrical, Electronics, Mechanical, Chemical Engineering, Physics, Material Science or its equivalent.

· Minimum 2 years of relevant experience in wafer process is preferred.

· Minimum 5 years of experience in relevant areas is an added advantage.

· Familiar with DOE, FMEA, SPC and 8D methodologies, and data analysis using JMP.

· Self-driven and good communications skills.

· Prepare detailed design reports, calculations and drawings.

· Prepare submissions to statutory agencies/ authorities.

· Participate in the coordination with other disciplines in preparation of design deliveries.

· Participate in preparing tender documentations.

· Participate in the successful delivery of projects.

· Perform any other duties as assigned.

Requirements:

· Degree in Civil or Structural Engineering from a recognized University and eligible for registration with the Professional Engineers Board (Singapore).

· Conversant with local codes and authority submission procedures.

· Excellent interpersonal, good written and verbal communication skills.

· Have good knowledge of common engineering design software.

· Working experience in engineering design consulting practice on building, geotechnical, infrastructure, rail or road projects (underground/basement/elevated structures, tunnel structures and MRT station structures).

· Strong analytical skills.

· Able to work under pressure with good time management skill.

If you wish to have the opportunity to work in an international consultancy firm that offers attractive remuneration, a 5-day work week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park, #06-08

The Strategy, Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

We are a design and build contractor in the construction industry

We also provide project management services in the construction industry.

Roles and Responsibility:

1. To assist project manager in managing construction projects in industrial /residential sectors

2. To assist project manager in managing client ,consultants , subcontractors and peers in project delivery context

3. To be responsible for progress reporting

Skill & Certification

5. Attained Degree or diploma is construction disciplines

6. Attained Safety Course for project manager certificate

7. Proficient in project Microsoft project

8. Proficient in autocad software

9. Min 1 to 3 years experience in construction industry.

Job Description & Requirements

Control and monitor work progress and ensure work quality.

· Responsible for working closely with project team and resolving technical issue

· Responsible for coordination and liaise with contractors, suppliers, and consultants

· Prepare and compile related report

· Attend site meetings

· Any other ad-hoc duties assigned

Requirements:

· Engineering or Civil / Structural Engineering Diploma / Equivalent

· Minimum 5 years’ relevant experience

· Carry out project planning, scheduling, cost control

Job Description

• Reports Construction Manager
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submission
• Produce weekly site progress report and necessary submission
• Attend meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements.

Job Requirement

• Degree in Civil Engineering or equivalent
• At least 6 years of working experience in the related field is required
• Having experiences in LTA Project would be bonus and advantageous
• Independent with good communication skill
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Able to start immediately or within a short notice period will have added advantage
• Willing to work in site office

Job Description & Requirements

Support the project team in planning, scheduling and coordinating the civil & structural works (site).

· Manage on-site construction works and documentation

· Assist in overseeing engineering deliverable and multi-disciplinary works in order to meet project quality requirements.

· Ensure that on-site construction works are carried out accordingly to local regulations and requirements and meet project quality requirements.

· Assist in preparing civil and structural designs and contract specifications

· Coordinate work with other disciplines such as civil, architectural, mechanical and electrical.

· Prepare and compile related report

· Planning physical works on site through scheduling works and agreed timelines, sequencing of construction works

· Any other ad-hoc duties assigned

Requirements:

· Minimum 7 years’ civil site experience

· Experience in LTA project will be an added advantage

· Able to work under fast paced environment

· Degree in Civil Engineering

Role Description

This is a full-time on-site role for a Design Engineer at Firetec (Singapore) Pte Ltd. The Design Engineer will be responsible for designing and developing new products, creating detailed engineering plans, collaborating with cross-functional teams, and ensuring that the engineering meets quality standards.

Qualifications

• Diploma in Business Administration or relevant field
• Proficiency in CAD software, such as AutoCAD
• Strong knowledge of engineering principles and design techniques
• Familiarity with rules, regulations, best practices and performance standards
• Excellent problem-solving skills,attention to details and meeting deadlines
• Effective communication and teamwork abilities
• Previous experience in the marine or engineering industry is a plus

Employment Type

Full-time

Job ID: 19411

• Location: Expo
• Working hours: 9am - 6pm
• Salary: up to $4,500 (Depending on experiences)

Job Description

• Provide technical support to customers either on-site or remotely.
• Troubleshoot and repair systems at customer site.
• Install new test systems and software upgrades.
• Work on projects such as creating manuals/SOPs etc.

Job Requirement

• Diploma or Degree in Electronics, Mechatronics, or a related field.
• Proficiency in Japanese (written and spoken) to effectively communicate with counterparts in Japan during weekly meetings, training, or troubleshooting.
• Intermediate skills in Microsoft Excel and Word.
• A team-oriented mindset with strong interpersonal and communication skills (oral and written).
• Willingness to travel frequently overseas on short notice.
• Flexibility to work overtime or on public holidays if necessary.
• A proactive attitude toward acquiring technical knowledge relevant to the role.
• Prior experience in a customer support role.
• Over 5 years of experience in the semiconductor industry.
• Familiarity with lasers, oscilloscopes, spectrum analyzers, or other similar instruments.
  

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19411, Assistant Engineer/Engineer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Responsibilities:

• Coordinate and Supervise project work on various site
• Manage project schedule efficiently
• Review M & E Drawings
• Follow up on drawing discrepancies
• Implement project planning, design, material requisition, cost control and documentation
• Ensure smooth progress of works on site and timely completion
• Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

• ITE/Poly/Diploma/Degree in Electrical in any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).

Collaborate with cross-functional teams to identify and resolve production issues.

Perform root cause analysis and provide solutions to prevent future issues.

Create and maintain documentation related to production issues and resolutions via JIRA.

Implement and maintain processes and procedures to improve production support.

Provide daily, weekly, and monthly reports on system performance and issue status.

Ensure proper deployment and release of software updates & infrastructure patches/upgrades.

Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Deployments during silent hours.

Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

Bachelor’s degree in Computer Science or related field.

2–4 years of experience in Production Support or related role.

Strong technical skills in Java, SQL, UNIX, and scripting languages.

Ability to troubleshoot and resolve complex production issues efficiently.

Excellent problem-solving and analytical skills.

Effective communication skills to collaborate with cross-functional teams effectively.

Willingness to participate in on-call rotation.

Responsibilities:

• Engage in the development, application support testing and implementation of new systems, change request and solutions;

• Work with software architect to understand the overall technical architecture and how each feature is implemented. To design, develop, and implement secure, reliable and efficient enterprise web applications

• Perform design, implementation and maintenance of single product modules/sub-systems or on lower level issues of multiple products;

• Responsible for executing defined processes and solutions, such as compliance to escalation procedures and customer support processes;

• Retrofit code fixes for base issues into customer environment;

• Utilize creative problem-solving skills to assist in technical troubleshooting and analysis for customer reported issues;

• Work effectively in an Agile environment;

• Establishes technical proficiency in design, implementation and unit testing.

Requirements:

• Having knowledge of .Net Core technologies, SQL server, tracing and understanding of the logs;

• A strong understanding of web fundamentals, including HTML/CCS

• Experience with web programming and scripting languages, including JavaScript, ReactJS, Java etc

• Must be hands-on and enjoys programming

• Solid experience with DevOps skills such as CI/CD, Docker, Kubernetes etc

• Good to have experience in IOS/ Android Kotlin Mobile Development

• A broad technical curiosity and proven technical understanding;

• Database/datastore experience: RDBMS (e,g., SQL Server, MySQL, Postgresql), cache store (e.g., redis, memcached)

• Microservice Architecture

• Experience working on the Cloud

• AWS stack: rds, sns/sqs, redis/memcached, ec2, codebuild

• Familiar with performance tuning of Web Server, Massive concurrency handling and caching mechanism

• Knowledge of H264/H265 & MPEG4 video standards;

• Ability to work independently and as a team member;

• Must have experience with .NET, C# programming, Angular 4+, ASP.Net Core, MVC, Web API, Entity Framework, JQuery, CSS/CSS3, GIT.

• Diploma/Bachelor’s degree in computer science or relevant field.