Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues

He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, in order to find, analyse and evaluate new potential clients/markets.

Principal Accountabilities:

• Handle full suite of incorporation & business support services for clients
• Manage & upkeep excellent client relationship
• Coordinate and complete clients' requests by working closely with colleagues
• Ensure that clients' assignment is completed in a timely manner
• Frequent communication with clients via face-to-face meetings, video conference, emails, or phone call
• Involvement in business development activities
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory
• Proficiency in written/spoken English
• Candidate who are proficient in European language will have an added advantage as the role maybe required to support client from European countries
• Good knowledge in MS Word, Excel and Power Point​

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

Accounts cum Admin Executive

• $2,700 - $3,200
• 5 Days : Mon-Fri 9am-6pm
• Ang Mo Kio

Responsibilities:

• Handle simple accounting
• Data entries and financial records
• Timely update and monitor incoming receipt and outgoing payment
• Payroll using MYOB system
• Assist in month end closing preparation
• Ensure transaction are properly recorded and entered into the computerized accounting system
• Perform any other general accounting duties assigned from time to time
• General administrative support and ad hoc tasks as assigned

Requirement:

• Min Diploma holder
• Preferably min 1-year relevant experience; Accounting knowledge and good at administrative work
• Able to start work at short notice

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department overview:

The CTO function oversees group-wide transformation on strategically important, mission critical projects for Nomura. We’re aligned to our key business lines across the group and operate to global standards and governance across our programs. Our purpose is to support Nomura’s business strategy and deliver consistent group-wide transformation based on common operating principles.

Role description:

Reporting to the Senior Project Manager and Regional Change Head, the Project Manager will drive strategic initiatives and transformation programs across the CTO function to support Nomura’s business strategy and deliver consistent group-wide services.

The Project Manager will drive self-managed projects that are aligned with Nomura’s strategic objectives, and ensure that these are delivered on time, within the prescribed scope, and within budget.

Other duties include:

• Oversee complex, global project portfolios, ensuring strategic resource allocation, proactive risk mitigation, and effective stakeholder communication.
• Collaborate with cross-functional teams, business units, and external partners to align project objectives with organisational goals and drive seamless execution. Monitor project performance metrics, identify risks and issues, and implement mitigation strategies to ensure timely and cost-effective project completion.
• Provide visionary leadership, guidance, and mentorship to project teams, fostering a collaborative and high-performing environment.
• Prepare and present comprehensive project status reports, highlighting key milestones, achievements, and areas of concern to senior management.
• Continuously optimize project management practices by identifying opportunities for process enhancement and implementing industry best practices.

Requirements:

• Minimum Degree from an accredited University.
• Minimum 10 years’ experience as a Project Manager within an Investment Bank with a focus on leading complex, large-scale initiatives in the financial services industry
• Experience with project management methodologies (e.g., Agile, Waterfall, PMI, Prince 2), tools and best practices.
• Demonstrated ability to manage project metrics, team availability, project changes, project activities, project information, and stakeholder relationships.
• Experience in managing administrative systems, liaising with managers, performing project management, relationship management, driving change, transformation office, and managing conflict.
• Comprehensive understanding of risk management, governance, and compliance practices in the financial services industry.
• Strong attention to detail and ability to work with complex financial data.
• Effective communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Strong technical, analytical and problem-solving skills.
• Must be able to work well under tight deadlines and handle multiple responsibilities.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 8276

Responsibilities :

The candidate will be involved in project activities such as evaluating and recommending suitable technology and solutions, conducting Proofs-of-Concept (POCs), and coordinating projects from ideation through to completion. In addition, the candidate is to provide end users IT service and support within A*STAR EUC environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all IT hardware/software and equipment (including but not limited to PC, IP Phones, and Printers).

Requirements :

• Diploma in Computer Engineering, IT or equivalent certifications
• Min 2 years of IT work experience with demonstrated problem solving and customer service skills
• At least 3 years of experience in desktop computing, End User support, server administration and IT security.
• Competent in Windows OS, Apple MacOS, iOS devices and Linux Endpoints.
• Experience in Server Environment and AD Administration and tools including WSUS, Tanium, MS Intune.
• Understanding of IP Phone, LAN, Wifi, WAN, Firewalls, VPN technologies

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department overview:

The CTO function oversees group-wide transformation on strategically important, mission critical projects for the firm. We’re aligned to our key businesses across the group and operate to global standards and governance across our programs. Our purpose is to support Nomura’s business strategy and deliver consistent group-wide transformation based on common operating principles.

Role description:

Reporting to the Senior Project Manager and Regional Change Head, the Project Manager will lead and drive strategic initiatives and transformation programs across the CTO function to support Nomura's business strategy and deliver consistent group-wide services.

The Project Manager will manage and coordinate large, complex transformation programs across cross-functional project teams, ensuring effective collaboration, communication, and alignment with stakeholders across the organization.

Other duties include:

• Oversee project planning, execution, and monitoring, including risk management, issue resolution, and change management processes.
• Collaborate with senior leadership to align project objectives with organizational goals and strategic priorities.
• Establish and maintain project governance frameworks, ensuring adherence to policies, standards, and regulatory requirements.
• Develop and present comprehensive project reports, dashboards, and metrics to stakeholders, ensuring transparency and effective decision-making.
• Manage project budgets, resources, and timelines, ensuring optimal utilization and adherence to project constraints.
• Provide leadership and guidance to project teams, fostering a culture of continuous improvement and driving operational excellence.
• Foster a culture of continuous improvement, promoting innovation and driving organizational change.

Requirements:

• Minimum Degree from an accredited University.
• Minimum 15 years’ experience as a Project Manager within an Investment Bank with a focus on leading complex, large-scale initiatives in the financial services industry, and a minimum of two years’ management experience.
• Experience in leading and managing large complex transformation programs across cross-functional projects teams within the financial services, ensuring alignment with regulatory requirements and industry standards.
• Experience with project management methodologies (e.g. Agile, Waterfall, PMI, Prince 2), tools and best practices.
• Demonstrated ability to manage project metrics, team availability, project changes, project activities, project information, and stakeholder relationships.
• Experience in managing administrative systems, liaising with managers, performing project management, relationship management, driving change, transformation office, and managing conflict.
• Comprehensive understanding of risk management, governance, and compliance practices in the financial services industry.
• Strong attention to detail and ability to work with complex financial data.
• Effective communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Strong technical, analytical and problem-solving skills.
• Must be able to work well under tight deadlines and handle multiple responsibilities.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 8275

Responsibilities :

The candidate will be involved in project activities such as evaluating and recommending suitable technology and solutions, conducting Proofs-of-Concept (POCs), and coordinating projects from ideation through to completion. In addition, the candidate is to provide end users IT service and support within A*STAR EUC environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all IT hardware/software and equipment (including but not limited to PC, IP Phones, and Printers).

Requirements :

• Diploma in Computer Engineering, IT or equivalent certifications
• Min 2 years of IT work experience with demonstrated problem solving and customer service skills
• At least 3 years of experience in desktop computing, End User support, server administration and IT security.
• Competent in Windows OS, Apple MacOS, iOS devices and Linux Endpoints.
• Experience in Server Environment and AD Administration and tools including WSUS, Tanium, MS Intune.
• Understanding of IP Phone, LAN, Wifi, WAN, Firewalls, VPN technologies

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Forensic Team

A fast growing and dynamic team, the Forensic Advisory team members share their extensive professional experiences and support one another on projects on and off work in a fast paced and dynamic environment.

The Business Risk Team

Our team helps organisations tackle issues around governance, risk, and controls so that they can make strategic and risk-informed decisions. We support financial institutions and other businesses by conducting internal audits, assessing the effectiveness of their internal audit teams, reviewing internal controls, advising on regulatory compliance, and improving governance through enterprise risk management. Our team works closely together and support one another to bring value to clients in a timely manner.

Responsibilities

We are seeking a reliable, mature and experienced administrative assistant to support our Forensic Advisory and Business Risk Services teams.

Responsibilities involve:

1. Client onboarding assistance

• Support client on-boarding requirements such as performing independence and conflict checks, client due diligence and acceptance checks, and creating engagement codes
• Accurately maintain and manage clients and opportunities list

1. Document preparation and management

• Assistance in formatting letters, presentation slides and/or deliverables
• Preparing and drafting invoices and the accompanying breakdowns
• Printing, filing and archival of physical and electronic documents

1. Schedule and expense management

• Support in the teams’ resource management such as managing resource schedules and training records for team members
• Assistance in logistical arrangements and coordination for meetings, events and/or webinars including booking of transport, and event venues as required
• Manage and coordinate appointments and meetings for Partners, assess priority of appointments, best time zones for international meetings, and reallocation as necessary (i.e., accurate diary management for Partners). Where required, ensure that incoming correspondence is handled by Partner/or on behalf of the Partner, as necessary.
• Assistance in completing weekly timesheets for the Partners, processing expense claims, monitoring, and chasing submissions of time sheets for the remaining team members

1. Travel arrangements

• Coordinate and book travel arrangements for Partners, executives and team members in alignment with the company’s policies
• Research on travel and visa requirements, etc.
• Prepare travel itineraries for trips, including multi-leg, track and record all travel costs, as needed or requested

1. General administrative support

• Managing Partners’ calendars and rendering support to Partners and teams
• Assistance in logistical and administration matters for new joiners in team (i.e. timesheet submissions, ordering of business cards, etc.)
• Coordinate supplies/ gifts/ flowers for occasions, where appropriate
• Other relevant duties as assigned

Qualifications and requirements:

• Proficient in Microsoft Office Suite and other relevant software
• Proficiency in English (written and spoken)
• At least 2 years of administration/secretarial working experience
• Strong organisational and multitasking skills
• Attention to detail, and a high level of precision
• Ability to work under pressure and with deadlines
• Discretion and confidentiality in handling sensitive information
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent inter-personal skills

Accounts Payable Officer/Executive

• Salary: $2300 - $3500
• Working days: Monday – Friday (9am – 6:15pm) + 1 half day Sat per month (9am – 1pm)
• Working Locations: Ubi

Job Requirements:

• A minimum of NITEC or certificate in Accounting, Business Administration or equivalent.
• Preferably with at least 2 years’ experience in related field.
• Must with AP experience

Job Descriptions:

• Circulate suppliers' invoices to various departments for verification and approval before posting.
• Prepare suppliers' payments.
• Perform monthly reconciliation of creditor's statement of accounts.
• Assist in the preparation of journals for the monthly closing of accounts.
• Other duties as and when assigned.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

P-Serv is working closely with a client in the Technology - Software space. Currently, they are scouting for Office Receptionist providing receptionist and office support. Duty as shown below (not limited to):

Receptionist

• Answer, screen and transfer calls, including taking down of messages
• Attend to walk in visitors/guests professionally
• Assist to book taxi for guest
• Receive and distribute incoming and outgoing mails / packages /mailbox
• Arrange for reception local and overseas courier services and order consignment supplies
• Assist onsite request on meeting room bookings, trainings, signage or multi-function events
• Ensure main meeting rooms are tidy and clean after each usage. Ensure rooms to be reinstate back to its original state
• Support new joiner Assure ID printing/visitor cards or onsite visitor card request and update visitor log sheet
• Support any deliveries/parcel to office, receive and redirect to recipients
• Care of Admin 3rd party vendors onsite (cleaning staff, coffee machines maintenance, monthly fruit)
• Periodically stock up stationery corner and advise manager for appropriate indent

Administrative

• Support on Admin projects and other Building & Facilities related tasks/repairs
• Ensure all Admin goods are delivered in a satisfactory manner, expiry status and follow up on any deficiencies detected
• Work with Landlord for Permit to Work and carpark request
• Administrative DO form and maintain DO filing
• Address requests via email
• Support event setup such as Chinese New Year, Hari Raya, Deevapali, Xmas etc
• Advise manager for all office supplies required
• To perform Purchase Orders and Good Receive and ensure in line with Purchasing Policy (e.g. vendors that are assign to receptionist)

Requirements:

• At least 2 years of working experience as Office Receptionist
• Comfortable to go extra mile before or after office hours if required (event days, but not frequent)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

• Handle shipment inquiries (Inbound, Outbound, and MRB) and generate orders in the warehouse system
• Coordinate closely with internal team to ensure order fulfillment
• Manage documentation flow and records, and gather requirements for operating consumables
• Ensure timely and accurate reporting to counterparts and superior

Job Requirements:

• GCE "O" Level and above
• 1-2 years of relevant experience in Manufacturing industry
• Proficient in Microsoft Excel will have added advantageous

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

It's simple, we have fair and balanced expectations just like you.

Work has increased but we say no OT so placed this ad. Experience is optional, training is definitely provided for our professional work.

We are a known business services group of companies established since 2002 and serve thousands of Singapore SMEs, subsidiaries of foreign MNCs too.

We are NOT investment/ get-rich/ sales/ promo or anything else. For our work, we do not hardsell/ upsell/ promote/ phone anyone.

1. Job Highlights

1. Simple and clear job duties with training suitable for all ages,
2. Attend to clients collecting mail and couriers who send letters, packages
3. Respected professional services company established since 2002
4. Fair employer, nice colleagues. Some worked, grew >15 years here
5. Office at CBD, good working hours, no OT, does not makan you!

2. Job Description

• Admin Officer (business/ accounting background not required)
• Support branch office mail services ad-hoc (simple collection point)
• Office errands and proper usual office admin work
• Data entry, scan documents of business records
• Track client service subscription expiry and send email reminders

3. Job Requirements

• Minimum 1 year working experience
• Knows how to use Microsoft Excel, Word, Google
• Preferably can read, write Chinese, able to speak Mandarin
• Perform general office administrative duties as and when assigned
• Handle careful detailed work in processing business documents
• Mature, responsible, adaptable, logical, analytical thinking skills
• Willing to learn on the job, training is provided from start to upgrading chances

+ Work happy, no OT, knock off on time!

4. Other info

Cosy office environment in Raffles Place (linked to MRT) with nice colleagues, working hours: Mondays to Fridays 9am to 6pm

5 day week, no Saturdays

Suitable staff may enjoy professional development and opportunities such as sponsorship for related courses.

Happy Company: You don't makan us, we don't makan you! ;+)

Aison Pte Ltd is at the forefront of research and experimental development in engineering, specializing in cutting-edge AI solutions for web cam detections and cameras. We are committed to innovation and excellence in our projects, and we are looking for a skilled Database Administrator to join our dynamic team.

Job Overview:
As a Database Administrator, you will be responsible for the management, maintenance, and security of our databases. You will ensure the integrity, availability, and performance of our database systems, enabling our team to leverage data effectively for our AI development projects.

Key Responsibilities:

• Design, implement, and maintain database systems for efficient data storage and retrieval.
• Monitor database performance and troubleshoot issues to ensure optimal performance.
• Manage database security, including user access, roles, and permissions.
• Develop and implement backup and recovery strategies to protect data integrity.
• Collaborate with developers to optimize queries and improve data access patterns.
• Conduct regular database maintenance, including updates, patches, and performance tuning.
• Document database architecture, procedures, and policies for compliance and reference.
• Stay current with industry trends and best practices in database management and security.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Database Administrator or similar role.
• Strong knowledge of database management systems (e.g., MySQL, PostgreSQL, MongoDB).
• Proficiency in SQL and experience with database query optimization.
• Familiarity with database security best practices and backup/recovery processes.
• Experience with data modeling and database design principles.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively in a team environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A dynamic and innovative work environment.

Customer Service Officer

Working days: Monday - Friday

Working Hours: 8.30am - 5pm

Salary : Up to $4,000 (Depending on experience and qualifications)

Location: Changi

12 months contract

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.

2. Review customer existing home loan package and advice accordingly on the various option available

3. To protect home loan portfolio by managing customer expectation on loan repricing package offered

4. To respond and follow up on customers’ request promptly and accurately

5. Identify cross-sell opportunities during customer interaction and proactive calling.

6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Requirements:

1. Min. Diploma in relevant studies

2. Expereience in call center setting will be advantageous

3. Able to communicate well with customers

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Corporate Call Centre Officer (Banking)

Working hours: Mon-Fri 9-6pm, OT may be required as and when needed (exceptional scenarios only)

Location: Changi

Salary: $2,700 - $4,000 (Based on salary benchmarking)

Duration: 6 months (non-renewable)

- Training will be provided

Key Accountabilities & Responsibilities:

1. Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2. Perform proper follow up to ensure resolution.

3. Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support and educate/guide customers on product and system navigation.

5. Provide support on forms enquiries/clarifications/rejections.

6. Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7. Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

- Must have at least 1 year Customer Service in banking industry

- Min. Diploma and above qualifications

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Your next opportunity

Be a part of the dynamic trust team that acts as the key contact point for clients to/assist and resolve clients’ issues. We are seeking a dedicated individual who is passionate about delivering exceptional service to our valued clients and exceeding their expectations at every turn.

Key Responsibilities:

• Trust and Estate Administration: Managing the day-to-day administration of trust portfolios, including but not limited to opening new bank or brokerage accounts, distribution to beneficiaries, fund transfer, and investment management.
• Carry out periodic reviews of assigned trust portfolios to ensure they are being administered in accordance with the trust deeds, the company’s policies, and legal and tax requirements.
• Maintaining accurate and updated trust records. Create Viewpoint Master files, set up and uploaded all trust documents into ViewPoint and maintenance of all necessary principal records and trust files.
• Acts as a primary point of contact for trust clients and ensures transparency in trust administration by providing high-quality customer service to clients, building strong relationships, and maintaining a client-focused approach.
• Ability to draft trustee minutes, resolutions, or any trust related documents.
• Administration of trusts and foundations, including its underlying structure and portfolios.
• Work closely with other departments to coordinate services for clients.
• Collaborate with professional advisors, investment managers and banks in the management of the assets of the trusts and foundations.

Qualifications Requirements:

• Bachelor's degree in business administration, law, finance, accounting, or relevant field.
• Minimum 2 years of experience in Trust Administration or relevant. 1 year+ of experience in solid Trust Administration will be considered and are strongly encouraged to apply (remuneration will commensurate with experience)
• Solid understanding of relevant trust laws and regulations related to trusts, estate planning, taxation, and fiduciary responsibilities.
• Strong analytical skills, attention to detail, and problem-solving abilities.
• Excellent communication skills, both written and verbal.
• Ability to work in a discreet and utmost confidentiality with high ethical standards to protect clients' data.
• STEP qualification will be an added advantage.

We regret to inform you that only shortlisted candidates will be notified.

Job Responsibilities

Fund administrators are primarily responsible for the accounting, monitoring, and reporting transactions and values of the investment portfolio. They look into the management of the performance of funds and attend to the needs of the investors by providing the fund valuation. They prepare timely and accurate fund accounting output, including net asset values, yields, distributions for subsequent review, and accounting for investment portfolios including securities, real estate, or commodities. Their work thus consists of fund accounting and back-office tasks.

• To provide daily support on administrative duties as fund administrator
• To assist in fund accounting activities which includes performance reporting, NAV calculations, annual reporting requirement, subscriptions/redemptions etc
• To provide support in multiple asset classes and funds
• Trade processing and reconciliations
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• To prepare and generate investment and clients’ asset portfolio reports
• Perform closing of monthly/quarterly/yearly accounts
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 2 to 3 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.
• Accounting software - XERO, Netsuite, Fundcount, Finartis etc
  

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job Responsibilities

Supervise Day to Day Operations

• Responsible to carry out all business operational activities at Marina Bay Sands (MBS) including customer grievance/complaint handling, legal and safety matters with regard to such operations.
• Perform Guest meet and greet and farewell process according to the set standard.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up.
• Conduct daily briefing to ensure important information and updates are shared among team members.
• Disseminate and clarify understanding of all new promotional packages, rate plans and product information associated with these programs.
• Be conversant with all areas of the Front Office including FIT, Group and Casino reservations; can be assigned to certain specialist areas to supervise at any one time.
• Monitor daily front office operations ensuring that tasks are carried out and guest requests are attended at the pre-determined standards.
• Adapt to changes, implement and monitor front office operations to ensure adherence to organisational operating procedures and service standards
• Assist management to execute enhancement projects and new processes and follow-through with detailed evaluation.
• Review manpower allocation for front office operations.
• Conduct regular inspections on service delivery.
• Identify and resolve deviations and irregularities related to front office operations.
• Service Audit check-in/out process for every team member at least once a month to ensure established Service Quality Standards are met
• 
  

Lead Service and Operational Excellence

• Recommend new ideas to enhance guest experience and revenue generation.
• Supervise the delivery of services to guests consistent to the company’s core service standards, brand attributes and compliance.
• Collect and update all guest personal information, preferences, practices and interests to ensure accurate guest profile and history in OPERA.
• Respond and review guest comments, requests and complaints and resolve in a timely and professional manner; take personal responsibility to resolve issues and identify how to minimize reoccurrences with various stakeholders.

Supervise Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Operationalise compliance management on hygiene, workplace safety and health, and data protection requirements.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Be conversant with all facets of Front office operations including fire safety and emergency related procedures
• Supervise emergency situations.
• 
  

Achieve Employee Engagement

• Responsible for motivating, coaching and counseling of Team Members appropriately and in ensuring their job skills are constantly being improved and developed to exceed guests’ expectations.
• To provide genuine and accurate feedback for Team member’s improvement in discussion log specifically for new Team members during their on –the-job training period
• Establish learning and development plans and facilitate learning and development opportunities to enhance staff work performance includes self-growth and development.
• Ensure that all team members including self are well-mannered and groomed as per company standard at all times
• Hold regular meetings to communicate departmental updates and review operational standards and guest feedback; brainstorm and decide on ways in which operational flow can be improved
• Supervise, train, schedule, mentor Team Members and perform evaluations and make fair recommendations on confirmation or promotion.
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

Assist Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties e.g. inventory and purchasing, updating of butlers’ personal files
• Update information sheet, menus and restaurant list periodically for executives/agents to use in their daily operations.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Develop and maintain close liaison with all other Departments so as to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest services throughout the hotel through effective communication and coordination.
• Contribute ideas to and cooperate in the execution of strategic plan initiatives in support of the company vision, mission, value and guiding principles
• Assist in the implementation of sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management
  

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage
• 
  

Experience

• Minimum 1 year experience in the same capacity
• Proven leadership skills and ability to operate independently
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies
• 
  

Competencies

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.