Job Description

• You will be working closely with Departments to manage reports and coordinate internal work
• Provide office support and ensure smooth information flow and communication among various internal and external stakeholders
• Generate detailed reports and data
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Conduct relevant audits and reports tracking
• In charge of General Administrative duties and office maintenance matters
• Any other ad-hoc tasks as assigned

Requirements

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast-paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Assistant to manager

Manage Office administration

Qualification:

Speak Mandarin and English

Basic Computer skill

Singaporean or PR

Senior Administrator - Operations

Salary: $3200 - $4000

Location: Near Pioneer

5 days work

Company Benefits：

- 15 days AL

- Variable bonus (depending on individual and company performance)

Job Description

- Data entry to software and MS office applications; Generate report of balance & sales

- Keeping track of incoming and outgoing inventory/ stock

- Update the planning board timely; Keep track of purchase and quotation

- Assist in all general admin needs within operations; Generating receiving and issuing notes

- Responsible for the timely, accurate and efficient preparation and management of documents - numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by operations function

- Set up, copy, scan and store documents; Create templates and manage requests for documentation; File documents in physical and digital records and ensure appropriate storage

- Review and maintain the accuracy of the records, editing where necessary to ensuring recency

- Liaise with and distribute operations related information with relevant parties

- Manage the processes around documentation within operations function and aligning to overall organization’s document control structure

- Maintain confidentiality around sensitive documentation

- Prepare ad-hoc reports when required

- Keep daily logs of visitors generated from the visitor management software (VMS)

Job Requirements:

- Minimum a recognized diploma in any field, with relevant experience of no less than 5 years in operations administrative support function

- Computer literate -MS office skills (including outlook) and familiar with international quality standards (eg. ISO9001, ISO14001, ISO4500 and R2v3) would be an advantage

- Attention to details, sensitivity to numbers given the nature of role, organized

- Good communication skills (written & verbal), with pleasant disposition and ability to multi-task

- Ability to maintain confidentiality of information shared

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

• Assist Finance manager in AP, AR
• Preparation of invoices
• Provide support in purchasing functions
• Other duties as assigned

Requirements

• Minimum A Levels, Diploma in Accounting or Part time degree in Accounting
• Possess prior experience is an advantage
• Able to commit 3-4 weekdays a week

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Key Responsibilities:

• Provide extensive administrative support across diverse departments.
• Aid in the coordination and supervision of projects to ensure timely completion.
• Manage scheduling, including the organization of meetings and appointments.
• Prepare and oversee correspondence, reports, and documents.
• Arrange and maintain files and records for efficient retrieval.
• Contribute to the planning and execution of office events and initiatives.
• Assist the team with online research and tasks related to data analysis.
• Effectively utilize MS Office suites and AI applications for various administrative tasks.
• Coordinate with internal and external parties to facilitate seamless communication.
• Execute additional duties as needed, contributing to the overall functionality of the office.

Qualifications:

• Proficient in using MS Office suites with familiarity in AI applications.
• Strong organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize work in a dynamic environment.
• Attention to detail and strong problem-solving skills.
• Proactive and adaptable approach to work.
• Previous experience in an administrative role, preferably in a similar industry or corporate setting.
• Diploma or higher in Business Administration or a related field is preferred.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Roles & Responsibilities

We are hiring in-house part time Office Cleaner for maintaining a clean and organized workspace in an office setting and is expected to perform various cleaning tasks efficiently and diligently, following established protocols and safety guidelines.

Working Hours: Monday - Friday (2pm - 6pm) Excluding Public Holiday

Job Description

1) Clear trash bins from individual workstations
2) Remove trash from office to designated area
3) Cleaning of showroom, ensure no fingerprint or dust
4) Sweep / Vacuum / Mopping of Floor
5) 2 Toilet Cleaning
6) Pantry Cleaning

Job Location

31 Joo Chiat Place

(walking distance from Joo Chiat Complex/ Upper Changi Road)

Resident Relations/ Facility Officer supports the Manager in the general administration of the estate

Job Responsibility

Responsible for the common facilities in:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

Responsibilities

• Perform health evaluation tests on patients
• Monitoring and administering medical and intravenous infusions
• Give medication to nurses
• Taking of vitals and charting
• Assist doctors in procedures
• Screen patients
• Duties as assigned by manager

Requirements

• Min Diploma in Nursing
• Valid SNB and BCLS
• Minimally 3 months of prior experience

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

System Administrator | Regional | CISSP, CCNA, or CCNP cert | Server Maintenance | Changi South

Location : Changi South

Working days : 5 days

Salary Range : $6000-$7000 (Can higher if good experience)

Job Description

• Manage active directory, server, server virtualization, Cisco switches and routers.
• Manage User Accounts on Azure AD for all Office 365 Services.
• Manage and Monitor Cloud Infrastructure on Microsoft Azure.
• Assist in network design and implementation.
• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.
• Manage and Monitor Cybersecurity related administration works.
• Support HQ in strengthening global IT Governance
• Plan and execute networking and infrastructure setup.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security
• Ability to provide specific detailed specification for hardware and software selection.
• Perform analysis of system performance and capacity trends and make recommendations.
• Perform network operations and management, including incidence response and problem management.
• Expected to manage region networks with minimal travel needed.

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.
• Good project management experience in implementing network and Cloud solutions.
• Strong knowledge of executing systems integration and infrastructure deployment.
• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.
• MCSE certification a plus
• CISSP, CCNA, or CCNP certification a plus

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

• Provide Technical Support to Specialty Broking Team

Main Responsibilities:

• Prepare all the (re)insurance related technical documentation – Evidence of Covers (EOC), Cover Notes (CN) & Addenda.
• Process the renewal and new risks and endorsements premium and sending of the invoices to the Clients and Underwriters.
• Attend to the Finance department for receipts of payment reconciliation and unmatched outstanding balances.
• Handle queries from the Clients, underwriters, and brokers regarding technical matters.
• Update of the BSX file, GST file and tracking spreadsheets
• Handle monthly contract certainty submission for the Specialty Department.
• Ensure proper filing of documentations for easy access by all parties.
• Perform any other duties as assigned.

Client Service:

• Provide pro-active service to expedite the production of policies, liaison between all parties.
• Deal with all client queries in a timely and professional manner.
• Escalate any potential problems to brokers and/or account executives.

Representing Price Forbes:

• Champion the Price Forbes name and core values.
• Represent Price Forbes with clients, agents, suppliers and other organisations.

Compliance:

• Comply with relevant legal, regulatory and Price Forbes and Ardonagh compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors and/or senior managers at the earliest opportunity.
• Ensure completion of all mandatory Company training within set deadline.

Essentials:

• ‘A’ level/Diploma holder or equivalent.
• Minimum 2 years relevant Insurance technical support experience.
• Ability to prioritize and organize own workload.
• Ability to work under pressure without supervision.
• Collaborative team working approach.
• Ability to work with employees at all organizational levels.
• Ability to develop and sustain relationships with both internal and external parties.
• Accurate and attentive to details.
• Good written and verbal skills.
• Proficiency in MS Outlook (email).
• Proficiency in MS Office (Word, Excel and PowerPoint).

Why Work With Us?

• Comprehensive Medical, Dental & Life insurance coverage
• Wellness allowance
• Flexible work arrangement
• Open concept office in CBD
• Generous annual leave entitlement
• 'Dress for your day' policy
• Early Friday finish

Note:

• Local Insurance market knowledge and network is greatly appreciated thus Singaporean / PR candidate will be considered with priority.

Job Description:

• Assist in the examination and assessment of existing business processes, aiming to identify opportunities for improvement in cost-effectiveness, quality, efficiency, and risk reduction.
• Evaluate the practicality and feasibility of solutions intended to enhance the identified business processes.
• Solicit and analyze business and information requirements from key stakeholders.
• Evaluate potential solutions and their implications.
• Assist in creating business cases that outline potential benefits, proposed solutions to enhance business process efficiencies, and associated risks.
• Contribute to translating business needs into analytical and reporting requirements.
• Transform business requirements and user needs into functional specifications.
• Verify the integration of business requirements into system design.
• Collaborate with relevant stakeholders during User Acceptance Testing.
• Recommend, identify, and collect data from internal systems and external sources.
• Purge databases of duplicate, outdated, or irrelevant information.
• Conduct data validations and quality control checks.
• Utilize data mining techniques to uncover trends, patterns, and correlations.
• Design data reports and leverage visualization tools to enhance data comprehension.
• Assist in the formulation of change management plans.
• Develop technical documentation and training materials.
• Conduct user training sessions to facilitate the smooth adoption of new systems.
• Take on the role of a Project Manager as needed.

Job Requirement:

• Bachelor Degree in Business Analytics or equivalent
  Minimally 3-5 Years of relevant working experience
• Proficient in business needs analysis (Gap analysis, capability analysis, etc.).
• Familiarity with business process re-engineering methodologies (Lean Six Sigma, Agile Methodology, etc.).
• Competence in Data Engineering, Analysis, and Visualization tools (SQL, Python, Tableau, Qlikview, etc.).
• Knowledge of Software Testing practices.
• Excellent interpersonal and communication skills.
• Strong people management abilities.
• Exceptional problem-solving skills with a creative approach.
• A collaborative team player with transdisciplinary thinking.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Summary

This position is located in the Food & Beverage (F&B) Division of the Morale, Welfare & Recreation Department (N92), Singapore Area Coordinator. The Food & Beverage Division includes multiple operations located at two locations. Programs include catering, Terror Club and Cafe Lah. The Food & Beverage Division has multicultural workforce of over 40 personnel.

This position is a 6-hour daily, Monday to Friday work schedule.

Duties

The purpose of this position is to provide a variety of administrative and payroll related actions and tasks in support of the management functions of the Food & Beverage division.

• The incumbent of this position performs the assigned duties requiring a general knowledge of payroll operations, local national/third country national (LN/TCN) policy, and administrative office duties.

• Receive, log, and route incoming mail/taskers, and maintain necessary suspense controls.

• Maintain, on a current basis, various alphabetical and/or subject files, procedures, regulations, manuals and directives.

• Compile files for narrative or statistical reports from general instructions.

• Maintain purchase request and work request logs for the division.

• Follow up on outstanding purchase and work requests with appropriate division ordepartment. Maintain personnel actions, records and files.

• Establish and maintain a personnel status spreadsheet.

• Track training and training requirements; coordinates training for personnel.

• Act as BPA (Blanket Purchase Agreements) caller for purchasing/re-order of F&B goods.

• Incumbent will learn to use Food Trak, ICE and Micros systems to act as back up support.

• Responsible for a full range of payroll duties involving the scheduling, processing,determination of pay actions, payroll records, completion of related reports and/or with theestablishment, maintenance, review and disposition of time and leave records.

• The payroll process includes the collection of payroll data, such as personnell action reports, time sheets and supporting documents that reflect work and leave data.

• Utilize payroll software to prepare employee payroll vouchers which itemize gross wages, overtime, deductions, etc.

• Reviews and verifies LN/TCN time card calculations for accuracy and authenticity.

• Creates, updates, edits, formats and prints correspondence, office forms, rating sheets, certificates, notices, and other documents using Microsoft Word.

• Automates and updates existing Microsoft office forms.

• Create, update, edit, format, and print reports and spreadsheets utilizing Microsoft Office.

Requirements

Conditions of Employment

• Satisfactorily complete all background checks to include Local Agency Check (LAC).

Qualifications

• At least one year of general experience that demonstrates knowledge of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties.

• Knowledge of a body of standardized requirements, procedures, and operations associated with technical duties related to the assigned support function related to payroll, responding to recurring questions from employees, preparing time and attendance information and other reports.

• Knowledge of automated databases associated with job duties suff icient to input a range of standard information or adjustments is necessary.

• Skill in written and oral communication sufficient to understand and be understood with regard to the preparation and presentation of findings, recommending and/or carrying our specific actions; preparing correspondence; and communicating effectively with MWR personnel and customers.

• Experience working with Microsoft Off ice soft ware (Word, PowerPoint, Excel).

• Skill inoperating related equipment, such as printers, scanners, and digital senders.

• Must possess ability to type 40 words per minute.

Education

• Full GCE 'O' Level Certificate.

Benefits

• Eligible to earn annual/sick leave, be placed in a comprehensive employee group insurance cover and enjoy a one-month annual wage supplement.

Required Documents

• Updated Resume

• Copy of highest academic education certificate

How to Apply

Interested applicants may apply through the MyCareersFuture portal.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Details

• Freight forwarding MNC
• Located at Changi Airfreight centre
• Perm role with comprehensive benefits - AWS, Variable bonus, 15 Days Annual leave (starting), medical benefits (Unlimited)
• Working days & hours: Monday to Friday, Office hours

Job Scope

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Negotiate and manage contracts with airfreight partners.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Actively participate in assessing Airfreight inquiries, negotiating block space agreements, and pricing discussions.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Qualifications:

• Diploma or Degree in Logistics, Supply Chain Management, Business, or related field (preferred).
• Minimum 3-5 years of experience in Airfreight and project management within a freight forwarding company.
• Proficiency in preparing quotations, budget control, and project execution.
• Familiarity with intercom systems to facilitate efficient communication.
• Strong understanding of international shipping, customs regulations, and trade compliance.
• Exceptional organizational and multitasking skills.
• Excellent interpersonal and communication skills for client interactions.
• Ability to work autonomously, handle pressure, and meet deadlines.
• Previous experience handling key clients and delivering high levels of client satisfaction.

Interested applicants, please send your resume to

[email protected] or you may press apply now

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Agency Nurse

Location: Kent Ridge

Duration: 22 Jan to 16 Feb

Working hours: 5 days office hours

Salary: $29/hr

Job scope:

Clinic Nursing duties

Job rquirement:

Min. Diploma in Nursing

Valid SNB/BCLS

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

You will be part of the project team for the Data statistic department.

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

Salary $2,300

Job Description

• Support survey design team in survey preparation and system matters.
• Conduct check on survey and system data.
• Data entry and compile documentation.
• Conduct basic user testing.
• Any other ad-hoc duties as required by the team.

Job Requirement

• Minimum Diploma in IT, Data, Engineering related fields preferred
• Basic coding background will be useful

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

The Opportunity:

• Exciting opportunity to work in a Reputable Organization
• 5 days work week (Office Hour)
• Location: Central
• Up to $3500 (Depending on experience)

Duties:

• Reconcile and maintain petty cash & bank balances
• Reconcile daily sales with payment gateway platform
• Ensure monthly settlement of sellers' accounts for sales are reconciled
• Reconcile and maintain inventory records on a timely basis
• Ensuring suppliers' invoices are keyed correctly into the accounting system on a timely basis
• Check and process staff claims in accordance with company policy
• Prepare monthly schedules
• Assist in month-end and year-end closing
• Perform accurate inputs of financial data into relevant spreadsheets and work with manual finance operations and processes
• Perform ad-hoc duties as assigned from time to time

Requirements:

• At least 1-2 years of working experience in accounting. No experience is welcome to apply as well.
• Minimum Diploma and above.
• Experience working in start - up environment or Ecommerce or logistics industry would be added advantage.
• Able to adapt in fast paced environment.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting R21103142 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599

Our Client is a Manufacturing MNC. Due to their current expansion plan, they are looking for a System Administrator to join their team, in hopes of developing the current high performing team. They are located in the East, easily accessible.

Responsibilities:

• Responsible in monitoring and maintaining company's Office 365 email system.
• Perform quality checks on the performance and audit the email system.
• Troubleshoots and assist users to resolve problems related to email systems.
• Participate in improvements to secure the user environment and devices.
• Prepares training materials and training on users.
• Install, update and configure anti-virus software and manage backup and Retention.
• Responsible in monitoring of suspicious activities in the network.
• Other ad-hoc duties as assigned.

Requirements

• Min Diploma in Computer Science or equivalent.
• Proficient in monitors and maintains the office 365 email system.
• Min least 1-2 years of relevant working experience in IT
• Proficient in Office 365 administration and Microsoft Office Suite or related software.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• To process premium payment transactions in the system
• To prepare manual cheques, reminders and payment letters to the clients
• To ensure that reminder emails / letters are sent out promptly according to SOP
• To follow up with the clients for any outstanding premium according to SOP
• To process premiums received from various modes in the system promptly according to agreed service level agreement
• To process daily Bank reconciliation
• To updating of payment status promptly to all the stakeholders
• To participate in UAT testing for new product launches or any adhoc payment testing
• To assist in adhoc admin duties as per required

Working Experience:

• Diploma / Degree preferably a major in Finance / Accounting
• Prior knowledge of insurance products is desirable

Requirements:

• Self-driven in completing workload and can be entrusted to deliver work as promised
• Meticulous, able to process requests with accuracy and meet service standards
• Good team player with ability to multitask in a fast-paced environment
• Ability to work with minimal supervision and work under pressure
• Flexible and adaptable to change
• Keen learner and able to work independently
• Customer-oriented, with good interpersonal and communication skills
• Proficient in Microsoft Excel
  

Position: BPO Support Administrator

We are seeking a highly organized and efficient BPO Support Administrator to assist our Business Process Outsourcing Specialist in daily operational tasks and client-related activities. The ideal candidate will have excellent administrative skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

1. Administrative Support:

• Provide comprehensive administrative assistance to the BPO Specialist.
• Manage schedules and appointments as needed.
• Prepare and organize documents, reports, and presentations.

2. Client Communication Assistance:

• Assist in handling client communications, including emails and occasional phone calls.
• Coordinate with clients for scheduling meetings and follow-ups.
• Maintain client contact lists and databases.

3. Data Management and Processing:

• Assist in data entry and processing tasks.
• Ensure accuracy and confidentiality of data handled.
• Support in compiling data for reports and analysis.

4. Document and Contract Management:

• Assist in managing and filing contracts and important documents.
• Help ensure all documents are up to date and readily accessible.

5. Meeting Coordination and Support:

• Arrange and prepare for meetings, including setting up virtual meeting platforms.
• Take meeting minutes and distribute them as required.

6. General Office Duties:

• Perform other related administrative duties as assigned.

Requirements:

· Diploma or degree in Business Administration, Office Management, or related field.

· Proven experience in an administrative role, preferably in a BPO or similar setting.

· Excellent organizational and time-management skills.

· Strong proficiency in Microsoft Office Suite and other office management tools.

· Experience of Freshdesk a plus.

· Fluent in English, both written and verbal communication.

· High attention to detail and accuracy.

· Ability to multitask and prioritize in a dynamic environment.

· Strong interpersonal skills and the ability to work well with others.

· Proactive, self-motivated, and able to work independently.

Application Process:

Interested candidates should submit a resume and cover letter outlining their experience and suitability for the role.

Kindly submit your resume directly to [email protected].

Foong Siew Hoon (CEI Registration No: R1108953)

Giant Recruitment Pte Ltd (EA License 22C0921)

Supporting the operations of Customer Service, Service Gaps analysis and the planning aspects of the Customer Journey experience, the candidates’ portfolio encompasses:

Customer Service

• Assist with customers' enquiries which include web enquiries, emails, social media (FB, IG, Google Reviews, WhatsApp, Telegram) and phone calls
• Address customer complaints from various platforms, afford appropriate solutions and alternatives within the service level agreement with thorough follow-up to ensure resolution is reached expediently
• Maintain records of customer interactions, process customer accounts and file documents
• Follow up with all customers' compliments (web forms, emails, social media platforms) according to internal company’s processes and document them categorically
• Collate all customers’ compliments and complaints into Spreadsheet for analysis
• Generate and follow up with sales leads from all the various platforms
• Identify and assess customers’ needs to achieve satisfaction
• Apply analytical thinking to process each individual customer’s compliant and provide the most effective solutions
• Afford support to the Head of Department and team members on day-to-day operation
• Perform any other duties as assigned

Customer Journey Experience

• Pinpoint service gaps in the Customer Journey experience
• Review Service Standards through visits to boutiques periodically
• Analyse the source and root cause of service deviance
• Generate workable solutions to bridge these service gaps
• Identify pain points of customers in their buying/shopping experience and derive solutions to address them
• Identify touch points for our customers to heighten our service level

Customer Relationship Management

• Study and analyse the voice of customers throughout customer’s survey form and formulate customer centric solutions to address them
• Collate and analyse customer’s data using the CRM software, Hubspot

REQUIREMENTS

• Minimum GCE-N Level
• Minimum 1 to 3 years’ experience in a customer service / experience capacity
• Relatively well versed in Microsoft Office Suite especially Excel
• Familiarity with CRM software ideally HubSpot
• Good command of English, both spoken and written
• Conversational Mandarin (to attend to Mandarin-Speaking Customers)
• Able to work after office hours ie on weekends on need basis

Job Description

• Industry/ Organization Type: Manufacturing/ Rubber Products
• Position Title: Accounts Administrator
• Working Location: Kallang
• Working Hours: 5.5 days, Mon – Fri (8.30 am – 5.30 pm), Sat (8.30 am – 12.30 pm)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist in general accounting tasks.
• Record financial transactions in the company's account books.
• Help prepare monthly financial reports like income statements and balance sheets.
• Assist with managing stock levels and manufacturing costs.
• Make sure all financial dealings follow company policy and legal rules.
• Help with other administrative tasks as needed.

APPLY NOW!!!

• With a certificate in Accounting/ Finance/ relevant studies.
• At least 1-2 years of related working experience.
• Good team player, and able to work independently.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65846 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Job Requirements

• Comfortable with handling customers face to face
• Comfortable to stand and walk for long hours on the job
• Able to start work immediately or within a short period
• Able to work on weekends and public holidays

Interested candidates can write in to Christine at "[email protected]"

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599