Supporting the operations of Customer Service, Service Gaps analysis and the planning aspects of the Customer Journey experience, the candidates’ portfolio encompasses:

Customer Service

• Assist with customers' enquiries which include web enquiries, emails, social media (FB, IG, Google Reviews, WhatsApp, Telegram) and phone calls
• Address customer complaints from various platforms, afford appropriate solutions and alternatives within the service level agreement with thorough follow-up to ensure resolution is reached expediently
• Maintain records of customer interactions, process customer accounts and file documents
• Follow up with all customers' compliments (web forms, emails, social media platforms) according to internal company’s processes and document them categorically
• Collate all customers’ compliments and complaints into Spreadsheet for analysis
• Generate and follow up with sales leads from all the various platforms
• Identify and assess customers’ needs to achieve satisfaction
• Apply analytical thinking to process each individual customer’s compliant and provide the most effective solutions
• Afford support to the Head of Department and team members on day-to-day operation
• Perform any other duties as assigned

Customer Journey Experience

• Pinpoint service gaps in the Customer Journey experience
• Review Service Standards through visits to boutiques periodically
• Analyse the source and root cause of service deviance
• Generate workable solutions to bridge these service gaps
• Identify pain points of customers in their buying/shopping experience and derive solutions to address them
• Identify touch points for our customers to heighten our service level

Customer Relationship Management

• Study and analyse the voice of customers throughout customer’s survey form and formulate customer centric solutions to address them
• Collate and analyse customer’s data using the CRM software, Hubspot

REQUIREMENTS

• Minimum GCE-N Level
• Minimum 1 to 3 years’ experience in a customer service / experience capacity
• Relatively well versed in Microsoft Office Suite especially Excel
• Familiarity with CRM software ideally HubSpot
• Good command of English, both spoken and written
• Conversational Mandarin (to attend to Mandarin-Speaking Customers)
• Able to work after office hours ie on weekends on need basis

Job Description

• Industry/ Organization Type: Manufacturing/ Rubber Products
• Position Title: Accounts Administrator
• Working Location: Kallang
• Working Hours: 5.5 days, Mon – Fri (8.30 am – 5.30 pm), Sat (8.30 am – 12.30 pm)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist in general accounting tasks.
• Record financial transactions in the company's account books.
• Help prepare monthly financial reports like income statements and balance sheets.
• Assist with managing stock levels and manufacturing costs.
• Make sure all financial dealings follow company policy and legal rules.
• Help with other administrative tasks as needed.

APPLY NOW!!!

• With a certificate in Accounting/ Finance/ relevant studies.
• At least 1-2 years of related working experience.
• Good team player, and able to work independently.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65846 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Job Requirements

• Comfortable with handling customers face to face
• Comfortable to stand and walk for long hours on the job
• Able to start work immediately or within a short period
• Able to work on weekends and public holidays

Interested candidates can write in to Christine at "[email protected]"

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Salary : $3,500 - $4,500 (depend on exp)

Location: Buangkok

Working hours: Mon to Friday (AM & Afternoon rotating shifts only)

1. 7.30am-4.30pm (AM Shift)
2. 10.30am-7.30pm (PM Shift)

Job Responsibilities

• Develop individualise care plans for residents
• Execute the care plan and monitor progress
• Develop and implement programmes and activities to meet the residents’ care needs
• Put up 6th monthly review reports and monthly interview records for about 50 residents

Requirements

• Degree in Social Work
• Preferably experience in Social Service Sector or related field

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Scope:

(not limited to)

• Assist to handle the company incoming phone calls and emails
• Process paperwork and administrative duties
• Assist to post adverts and screen suitable candidates
• Process and coordinate onboarding documents to relevant personnel
• Any ad hoc duties

Requirement:

• min. A Level, Diploma & above in any disciplines from a recognized institution
• Proficient in Microsoft Office softwares
• Excellent interpersonal and communication skills
• Team player and able to work independently
• No prior work experience required, training provided

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Monday to Friday 8.00am – 5.45pm

Responsibilities

• Perform SAP system transactions
• Access customer system to process stock adjustment tickets
• Perform daily system inventory reconciliation and investigate root cause
• Compile weekly reports
• Compile and prepare documents for inventory adjustment and scrap
• Support warehouse team to investigate system/IT issues
• Liaise with customer & warehouse admin team

Requirement

• Min. Diploma/ O Level
• Able to commit 1 year
• Has prior experience in Logistic or supply chain
• Has prior knowledge in SAP

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: System Administrator / Email System & Security Administrator
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary: Basic up to $3500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the company's Office 365 email system to ensure optimal performance.
• Conduct regular quality assessments of the email system, reporting any inconsistencies or issues.
• Address and resolve any challenges faced by users in relation to the email systems promptly.
• Adopt a proactive approach towards enhancing the security of user environments and devices.
• Formulate and recommend policies on the system's acceptable use and establish standard procedures.
• Develop training materials and conduct training sessions related to the email system.
• Suggest and enforce data backup protocols as well as message retention policies.
• Deploy and maintain anti-virus software across the company, ensuring all components are up-to-date and monitor suspicious activities in the network.
• Monitor and track the source of spam emails, and develop a comprehensive action plan for the Head of Department (HOD) to prevent future incidents and bolster cybersecurity defences.
• Perform other related duties as assigned.

APPLY NOW!!!

• Diploma in Computer Science or equivalent.
• Demonstrable experience in managing and maintaining Office 365 email systems is an advantage.
• At least 1-2 years of experience in IT and cybersecurity is desirable.
• Proficient in administering Office 365 and competent in using Microsoft Office Suite or related software.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66060 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We seek an organized and proactive individual to join a growing mental health agency near Bugis and Rochor MRT seeks proactive and keen individual to apply for the position of the Centre Administrator.

• Working Hours: 9 am – 6 pm or 10 am to 7pm (We are flexible to discuss)

• Salary Package: Between $2,500 to $3,200

• Duration: Permanent

Roles & Responsibilities

• Administrate general monthly reporting and coordinate claims, invoicing.

• Sending reminders to clients on their appointments

• Supporting our associates and partners on their bookings

• Update information on our website as and when necessary

• Prepare tender documents

• Any other ad-hoc tasks as assigned from time to time.

Our requirements:

• Proficient in speaking and writing business English.

• Proficient in Microsoft Office

• Working knowledge of office equipment such as printers, copiers

• Proficient in Microsoft Office

• Familiar with Google search, shoppe, Facebook, Instagram, and TikTok.

• Experience in mental health will be an added advantage but not necessary.

• Open to feedback and willing to learn.

• Honest and able to keep confidentiality.

This position suits individuals seeking to return to the workforce and on career transition.

Working Location: Tampines Central

Working Hours: Monday to Friday 8.30am – 5.30pm

Hourly Pay: $11.50/hr

Work Period: Immediate till end February 2024 (subject to further extension based on performance)

No Prior Experience Required

Responsibilities:

• Manage and assist with incoming enquiries from customers
• NO SALES INVOLVED
• TRAINING WILL BE PROVIDED

Requirements:

• GCE A Level and above
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Job Description:

We are seeking a motivated Junior Administrator to join our team in the Operations Admin department.

The ideal candidate will assist in various administrative tasks, including order processing, record keeping, and supporting day-to-day operations. This role provides an excellent opportunity for professional growth and development.

*Exciting opportunity to enhance your skills in the preparation of drawings, with/without CAD software, as part of our dynamic team.

Requirements:

GCE "O" level or equivalent; relevant certificate is a plus.

Strong organizational and multitasking skills.

Proficient in Microsoft Office suite.

Excellent communication and interpersonal skills.

Eagerness to learn and contribute to a collaborative team environment.

IT System Engineer/ System Administrator

Responsibilities

• Support day-to-day infrastructure for in-house activities and management

• Administer IT Infrastructure and System Management.

• Strong in Vendor Mangement and Stakeholders

• Good in IT Infrastructure

• Participant in maintenance window when required after office hours and weekend support when required

Requirements

•Strong in IT Infrastructure, Network, System Server experience.

•Technically strong in hands on implementation, maintenance and troubleshooting.

• Minimum 2 years of experience in IT System Infrastructure

• Diploma in IT / relevant field or higher

• Good working knowledge experience in implementation / maintenance of IT infrastructure

• Good communication skills, be meticulous, organized in your work and be able to work well with tight deadlines

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

· Working Location: Jurong East

· Hourly Rate: $11.50 per hour

· Able to commit immediately till end February 2024 (Subject to monthly extension)

· Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Attractive Salary Packages
• Good working environment
• Career Progression
• Office Hours

Job Description

• Perform haematology tests on patient samples
• Interpret haematology test results and report findings to healthcare professionals
• Participate in quality assurance and quality control activities
• Train and mentor junior laboratory staff
• Other duties assigned

Job Requirement

• Bachelor of Science (BSc) degree in Medical Laboratory Science or equivalent.
• 1 year of experience as a Medical Technologist in haematology
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Interested candidated can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

Only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

• Working hours: Monday – Friday (8am - 5pm)

• Company located at Kaki Bukit

• Well Established Packaging Solutions Company

• AWS + Variable Bonus

• Excellent Welfare & Benefits

Job Scope

• Issue PO to local / overseas supplier
• Issue Invoice / DO / Memos
• Arrange DHL delivery
• Inventory management
• Handle customer orders via phone and e-commerce
• Submission of copier machine reading
• Other administrative duties as assigned

Requirement

• GCE O Level and above
• 1 – 3 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Career Progression
• Attractive Salary Packages
• Good working environment
• Office Hours

Job Description

• Reviews medication orders
• Ensures medications received by patients are packed correctly and dispensed within target turn around time
• Assigns, oversees and reviews the work of subordinates in the same area of work.
• Ensures that all prescription, sales, supply, storage and distribution of medications, as well as documentation
• Precepts and trains pre-registration pharmacists, pharmacy technicians and pharmacy/pharmaceutical students
• Other duties assigned

Job Requirements

• Degree in Pharmacy accredited by the Singapore Pharmacy Council
• Registered Pharmacist with the Singapore Pharmacy Council
• Minimum 1 year experience in hospital pharmacy-related work
• Good interpersonal skills

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

• Attractive Salary Package (Very attractive bonus!)
• Office Hours
• Career Progression
• Good working environment

Job Description

• Assist in drug packing, dispensing and replenish of drug supplies
• Staff with experience will be responsible for supervising a team
• Perform periodic stock counts
• General housekeeping

Job Requirements

• "Diploma in Pharmaceutical Sciences" OR "Certificate in Pharmacy Technician Courses" or its equivalent
• Good interpersonal skills and communication

Interested candidate may send in their updated resume in Microsoft Words, along with a picture to:

[email protected]

We regret to inform that only shortlisted candidate will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

• Career Progression
• Office Hours
• Attractive Salary Packages
• Good working environment

Job Description

• Perform general radiographic examinations, including X-ray, ultrasound, bone mineral densitometry, mammography / sonography
  You will be an integral part of the team that provides efficient and effective services to patients at the primary care level.
• Perform IV cannulation and administer contrast media for radiological examinations, where required
• Conduct training and coaching of radiographers
• Motivate and counsel team members on personal and work- related issues. Build upon their strengths and help improve their weaknesses for desired results
• Other duties assigned

Job Requirements

• Allied Health Professions Council (AHPC) registration
• Minimum Diploma in Diagnostic Radiography with 2 years of relevant experiences
• Strong leadership qualities
• Good interpersonal, verbal and written communication skills

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Office Admin / Administrator & Accounts
• Working Location: Bukit Merah
• Working Hours: 5 days (Monday to Friday, 9 AM – 6 PM)
• Salary Package: Basic Salary up to $2,200 + Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for day-to-day office preparation
• Attend to telephone calls
• Reply to incoming & outgoing emails
• Petty cash expenditure
• Documents filing, etc
• Provide admin support to the Director

APPLY NOW!!!

• At least 2 years of experience in general admin work
• Efficient in Microsoft Office
• Hardworking & Reliable Personality
• Preferably Entry Level specialized in Clerical/Administrative Support or equivalent

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65132 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Main Responsibilities:

• To assist the Managing Partner across all personal and fund finance / operational requirements e.g. tax matters across geographies, dividend payouts, family financial planning

• Prepare regular performance measures for all investment portfolios

• External audit and/or tax and/or corporate secretarial experience

• Manage regular updates to various regulatory authorities e.g. the MAS

• Coordinate with 3rd party accountants, fund administrators etc.

Requirements:

• Bachelor Degree in Accountancy / Finance / Economics etc.

• CA or ACCA qualified through a Big 4 public accounting firm

• Minimum 2 years’ experience within Private Wealth, a Family Office, Fund Administration etc.

• A strong interest in working with startups and/or venture capital funds is preferred

• Must be detailed oriented

• US / International Tax experience an advantage

• Ability to work quickly on time-sensitive projects in a flexible, collaborative and creative manner.

• Fluent Mandarin in order to work with key stakeholders in Hong Kong and China

Major Duties & Responsibilities

• Provide supervisory, guidance and foster collaboration among team members.
• Perform reporting officer duties such as developing career progression pathway for team members and competency assessment of the team.
• Carry out discharge plan assessment for inflight cases.
• Provide patients and their family members with relevant and timely information and assess their needs when choosing a suitable Community Hospital.
• Document the assessment, care plans, and outcomes timely and accurately in the appropriate IT systems.
• Monitor the referral trends and identify service gaps and any transfer delays.
• Establish and maintain partnerships between Hospital and Community Hospital referral teams.
• Perform any other duties as assigned by Head Ops & Admin.

Requirements:

• Degree in Health Science
• Relevant experience with minimum 4 years in the supervisory role.
• Possess good supervisory and leadership qualities.
• Good verbal and communication skills.
• A good team player who is able to work efficiently in a multi-disciplinary team.

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

• Position : Outbound Call Centre Officer (Relevant Exp Req/Office Hours/Bukit Merah)
• Location : Bukit Merah Central
• Working hours : 9:00am - 6:00pm (Monday - Friday)
• Salary(commensurate with experience): Up to $2800 + AWS + 14 Days Annual Leave
• Duration : Permanent
• Industry : Healthcare

Main Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts
• Ad-hoc duties as assigned

Requirements:

• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Job Descriptions:

To perform admin & data entry duties to support the team

Salary: Up to $2,200

Working Arrangement :

• Location: Central
• Office hours: Mon-Fri 8.30am to 6pm
• 3 -12 months contract

Job Requirements

• Min NITEC & above
• Prior admin experience will be a plus
• Basic Word & Excel knowledge
• Ability to work independently and take initiative

If you are interested in applying, click "Apply" with your most updated resume.

We regret to inform only shortlisted candidates will be notified.

Cornerstone Global Partners EA License No: 19C9859

Chenlu Xu Registration Number: R23116710

Handle to the worker permit issues, including apply permit for new workers, renew work permit, calculate worker salary based on workers timecard, cancel work permit and but air-ticket for workers when neccessary.

Read the letters received, Draf letters on behalf of company.

Assist site supervisor to submit monthly progress claim.

Store Operations Assistant

Reporting to the Operations Manager, you will be based at our physical retail store to assist in daily operations:

• Unloading and unpacking of products (body wash, shampoo, facial products, mouthwash, etc)
• Replenish products onto retail shelves
• Ensure proper price tagging and tracking of inventory
• Assist in ad hoc projects

Work Details

• Mondays to Fridays (8 work-hours, excluding 1hr of break)
• Able to handle high volume of products