Purpose of the job

The Regional Operations Manager:

1. Must ensure Operational integrity for his/her stations in the region by strictly complying with safety and security regulations, following procedures and regulations established in the operational and safety manuals in force.
2. Manages quality standards in the stations in order to ensure customer satisfaction, controls cost at lowest possible level and optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of load factor.
3. Is the representative of Operations in the Management Team of the market. He/she is responsible for maintaining constant communication, either directly or via Local Operations staff, with Sales and Distribution, Customer Service, Local Authorities and suppliers.
4. Is part of the roster planning and performs tasks related to flight operations for all stations in the region on a regular basis. In this capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales, Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).
5. Is responsible for managing his/her team including all HR related aspects.

Key Responsibilities

Management/Administration

• Structure and manage an adequate operations supervisory team for cargo Handling supervision and/or executing all or partial cargo operations activities of the Carrier(s) (Documentation, warehouse). Guarantee that own staff and/or handling companies’ staff are trained according regulations standards of the carrier.

Elements are:

• Organize on a timely and correct manner as per local HR and AOD guidelines all HR issues related to own team.
• Perform appraisal and TCP in concert with Market Manager and Carrier AOD.
• Ensure adhering local labor law and regulations.
• Support and develop the local team through training and evaluation.
• Engineering of Local Operations Procedures
• Ensure formal delegation of duties in case of absence
• Ensure full alignment with Station manager and / or Regional Station manager.

Compliance Management

• Management of Safety, Security and Customs topics.
• Be accountable for the application of the carrier(s) AOC and local rules and regulations of the stations under his/her responsibility.
• Facilitate and follow-up on the external, internal audits and inspections.
• Participate in incident investigation processes and implement corrective actions.
• Ensure integrity of data capture, address transmitting issues.
• Be accountable for the compliance with the Safety Management System (SMS).

Safety Management System (SMS)

• Report unsafe situation and actively mitigate risks.
• Compliance: execution and steer towards improvement with local Operations, Ground Handling company (GHA), local authorities and industries related organizations.
• Implement and maintain “5-Must-haves” principles.
• Perform and follow up on performance reviews with GHA and action items coming from audits, inspections and other relevant platforms.
• Maintain current on all relevant training in order to keep up-to-date and have a high level of standard.
• Read and understand content of all operations manual and keep up-to-date with all published changes.
• Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

Supplier Management

• Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Market Manager and AOD’s.
• Make report events, SMS performance and action implementation during internal review and external meeting with supplier.

Elements of the above are:

• Monitor Supplier, staff and equipment to achieve all quality targets and to execute all working procedures required on a per-shipment and flight level.
• Take local actions to correct any deviations or discrepancies and report to AODs and Market Manager.
• Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely response.
• Perform regular review meeting with suppliers for analyzing and taking actions against deviations and discrepancies.

Cargo Handling

• Export and Transit: Guarantee build-up plan instructions for all flights related to his station(s) / his market, based on the final booking list, which will comply with all legal and procedural regulations.

Elements of the above are:

• Loading instructions for special loads like heavy and big shipments.
• Ensuring clear loading and buildup instructions.
• Ensure check on export manifest and manage disruptions (i.e. offloads) when needed.
• Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning; reassigment of shipments when applicable.

Import:

• Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and instruction of third party on necessary actions to alleviate or minimize consequences.
• Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

Flight planning:

• Ensure Flightplan creation
• Coordinate and optimize flight capacity vs. cargo demand.
• Organize and control last minute changes to optimize flight capacity.

Trucking:

• Organize and steer local trucking operations in case applicable.

Communication

• Messages with regard to individual shipments, flights and other events must be sent correctly, on time and according to pre-defined procedures to relevant and specified parties.

ULD and Stock Control

• Guarentee available equipment and consumables used for handling.

Elements are:

• Guarantee equipment is monitored by third-party staff, recognize training needs and organize locally
• Ensure ULD stock information is communicated timely and correctly
• Ensure station stock is managed effectively at lowest possible cost

Finance and Accounting

• Correct and on time handling of invoices in compliance with accounting procedures.
• Ensure GHA performs correct other charges collection procedures.
• Guarantee and/or perform the execution of the initial audit on all invoices for services performed at the station included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etc.
• Steer and/or lead any discussion with suppliers on all cost discrepancies.

Job Requirements

Knowledge, Learned Disciplines, Experience

• Full knowledge of the IATA CHM.
• Full knowledge of the Cargo operational, compliance processes of the Carrier(s).
• Verbal/written proficiency in English.
• Knowledge of international, national and local regulations as well as company policies, procedures and requirements.
• Experience with operational excellence & lean management principles.
• Management experience at intermediate level.

Competencies

• Safety & Security awareness
• Analytical skills
• Integrity
• Leadership skills
• Building & Maintaining Relationships
• Cross functional awareness
• Independence
• Communication skills (oral and written)
• Decisiveness
• Hands-on
• Persuasiveness

Role Specifics

South East Asia

Within this role the Regional OPS Manager will be responsible for the Operational Compliance and Quality of all stations within this market. This is done either via delegated responsibilities to Operations Managers in the stations where the Regional OPS Manager is not located. On the station where the Regional OPS Manager is located (SIN) the direct day to day responsibility of the compliance and quality is under the responsibility of the Regional OPS Manager.

Market Manager is first appraiser, AODs are second appraiser.

(Applicants are required to have a valid visa to work in Singapore)

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Facilitate machine preparation, setup, and qualification for shipment
• Occasionally support on-site services within and outside Singapore

Requirements

• Proficient in mechanical and electrical control systems.
• Knowledge in machinery automation (electrical, servo, sensor, pneumatic systems) and adept at reading mechanical drawings and using measurement tools.
• I/O check and troubleshooting, knowledge in mechanical alignment, motor tuning, vision systems

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Key Responsibilities

Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems, electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Oversees the prevention of employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issuesMay be required to interact with outside customers, vendors or suppliers

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Permanent - Branch Operations Officer

Responsibilities:

• Assisting in Branch Operations duties , such as GIRO, cheque clearing, remittance, update client particulars/static data, Account opening/ some KYC checks , etc.
• So long as this person has any form of backoffice support duties in the above, can try.. need cdd with some form of Branch Ops experience.

Requirements:

· Degree with min 1 year of related experience

Salary: $3800 x 13months

Location: CBD

Working hours: 9am – 630pm 5 weekdays

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24026

Tel: 6233 0450

WA: 87555290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Enterprise Digital Sales, part of Microsoft's SMC and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital-first solutions and delivering customer satisfaction, we invite you to learn more about Enterprise Digital Sales and the value we bring to our customers, partners, and one another, every day.

As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Digital Sales organization is an organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses.

The focus of the Digital Enterprise Support Specialist’s role is to drive and close Microsoft Enterprise Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. The Digital Enterprise Support Specialist leverages Microsoft’s unique expertise, including direct access to product teams, to help customers use their Microsoft investments as productively as possible.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Sales Execution

• Engages in conversations with customers to introduce how Unified Support could enable digital transformation areas that is aligned with the customer's industry in collaboration with the Account Teams and Services. Shares learning on digital transformation through seminars, workshops, webinars, and direct engagement.
• Collaborates with team members to discover new Unified Support opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, and services to track and qualify new Unified Support opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MCEM) to determine the quality of the opportunity and whether to proceed.
• Identifies Unified Support opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with internal teams (e.g., Technical Sales Professionals, Global Black Belts.
• Identifies customer business needs and technical readiness. Collaborates with internal teams, and services to propose prioritized solutions that align with customers' needs. Leverages the value propositions to communicate business impact of proposed solutions. Listens to customers to understand business outcomes.
• Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are. Participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer's business.
• Implements strategies to help accelerate the closing of deals in collaboration with other team members. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Sales Excellence

• Collaborates with internal resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
• Reviews feedback report and coaches others on ensuring customer satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and Customer Success team.
• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
• Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
• Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.

Qualifications

Required/Minimum Qualifications (RQs/MQs)

• 4+ years of technology-related sales or account management experience.
• OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications:

• 7+ years of technology-related sales or account management experience.
• OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience
• 4+ years of solution sales or consulting services sales experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Your Next Company

My client is a Crypto-native company that is based in one of the largest markets in Southeast-Asia. Their current users far exceed 15 million and is regulated in their home country. With Singapore being one of their strategic markets here in Asia, they are looking to hire a Senior / Security Operations Center (SOC) Specialist to join their expanding team here.

What You Will Be Doing

This role will be reporting into the SOC Lead based here in Singapore and you will be tasked to manage security monitoring and incident responses. You wil collect and disseminate threat intelligence while managing and optimizing security tools (SIEM, IDS, IPS, EDR).

What You Should Have

• At least 5 years of experiences in a SOC role.
• Prior experiences in Banks / Financial Services / Fintech companies will be a plus.
• Working experiences in SIEM tools and other security solutions.
• Knowledge in Cloud Technologies (AWS or Google Cloud) is a must.
• Familiar with macOS and Linux operating systems.
• Certified in CISSP, CEH or GIAC is an added bonus.

Apply now or reach out to me at [email protected] for a confidential discussion.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

Bank Operations Assistant – Guarantees

Job responsibilities:

Core Function: Responsible for Guarantee issuance, amendment and promptly fees billing, follow up on expired L/Gs and payments or extension request. Onboarding Maker, COU Maker for Cash Management (Backup)

1. Guarantee Transactions

Ensure:

· Timely and promptly process of billing/invoicing for guarantee fees such as subsequent billing on a quarterly basis for existing guarantees, newly issued issuance(s) and amendment(s);

· Timely fees booking process into Eximbills system;

· Timely follow up on outstanding transactions and issues such as sending tracer for expired transactions, payment or extension request and pending instructions;

· Follow up on unpaid bills/outstanding fees;

· Take instructions and perform any other ad-hoc duties or other products as assigned by the team lead or Head of Dept.

· Establish and maintain cordial working relationship with the team lead, team members and inter-department.

· Run Monthly Payment Tracer;

· Process fresh issuance and amendment for banks and corporate customers in accordance with the standard operating procedures;

· Scan Ltr of Guarantee documents into Docuware for effected fresh issuance(s) and amendment(s);

2. Provide Support

· Cover and provide support for team member(s) on his daily duties when the other colleague is out-of-office.

· Onboarding Maker, COU Maker for Cash Management (Backup)

Experience: 2 years of working experience in bank operations, preferably in Trade Services operations and Money Transfers, Trade Guarantees

Key skills: MS Office applications, SWIFT operations. Knowledge of Kapiti-Equation and Trade L/C

systems an advantage. Good grasp of ICC’s UCP-600, URDG and ISP-98 desirable.

Minimum education: Minimum 5 Credits ‘O’ / GCE ‘A’ or equivalent/ Diploma in Banking and Finance.

Salary: $3400 - $4000

Location: CBD

Working hours: 9am – 6pm mon-fri

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code:

24023

Tel: 6233 0450

WA: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Regional Environmental Compliance Program Manager for the Asia Pacific (APAC) region.

As a Regional Environmental Compliance Program Manager for the Asia Pacific (APAC) region, you will be managing the full spectrum of regulatory environmental requirements, including Federal, State, and local regulations with emphasis on air, water, waste management and water quality permitting, with a fundamental understanding of environmental management systems. Additionally, you will identify environmental aspects and ensure Microsoft data centers remain in full compliance, communicate these requirements to all stakeholders and senior management, and provide training online and/or in person.

This opportunity will allow you to actively participate in a dynamic, challenging, and exciting environment. You will be working independently in-region and will represent Microsoft to our external and internal customers. You will have a great opportunity to continue learning new tools, work with other Environmental PMs across the globe, third-party environmental consultants, and as such will grow and develop your career well beyond your established goals. This position requires you to work on location, in one of our data centers in the Asia Pacific (APAC) region, with occasional travel to other locations.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Regional Environmental Compliance Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

#COICareers

Responsibilities:

• Manage environmental compliance program for operating sites and handover of construction projects to operations.
• Support operations personnel in completing regulatory obligations and addressing permit requirements.
• Interact with facility personnel, company management, legal counsel, environmental sustainability team, and other relevant internal stakeholders to communicate environmental requirements, identify compliance issues, act as a technical resource, and coordinate on key initiatives.
• Define and implement necessary training for facility operations personnel for managing environmental issues.
• Support site incident investigations.
• Interact with regulatory agency personnel on major environmental issues.
• Monitor development of legislative changes in the Asia Pacific (APAC) region, analyze potential impacts on operations, and provide updates to the site personnel.
• Embody our culture and values.

Required Qualifications:

• Bachelor's Degree in Health and Safety, Environmental Science, Industrial Hygiene, or related field AND 6+ years experience in Environmental Health and Safety Worldwide Regulations OR equivalent experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 6+ years of combined experience in environmental permitting and compliance management in APAC.
• Experience with Enhesa, Regscan, EIA Tracker, Enablon, Intelex or similar tools.

Associate / Manager, Operations (Securities, Custody)

Job Responsibilities

· Conduct annual review on counterparty and prepare annual IRS Tax reporting.

· Ensure BAU of custody team including corporation action events, shares conversion, disclosure of ownership and asset transfer.

· Evaluate and identified gap to enhance existing workflow/processes to improve efficiency and operational risk control.

· Ensure timely and accurate processing of corporation action events including but not limited to dividend payments and claims, rights/bonus issue and cash offer for all markets.

· Monitoring corporation action events and shares movements.

· Respond to Trading Representative and relevant stakeholders' queries and requests.

· Comply with internal and regulatory requirements, guidelines, and procedures.

· Ensure documentation in order and accuracy and timely reconciliation of shares.

· Manage timeline and participating in project and system testing as assigned.

· Liaise with external counterparties including Shares Registrar, CDP and foreign custodians for shares custody and corporation action matters.

Requirements:

· Bachelor’s degree in Banking/Finance/Business Management.

· Preferably 3 to 5 years of team lead experience in Corporation Action Events & Custody.

· Adaptable to a fast paced and challenging environment.

· Willing to work on SG public holiday and rotating shifts.

· Working experience in custodian bank would be preferred/plus

Salary: $4000 - $7000

Location: CBD

Working hours: office hours 5 weekdays

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24025

Tel: 6233 0450

WA: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

• Responsible for deployment and planning of pilotage, harbour towage and waterboat resource
• Liaise with vessels to coordinate the arrival and service timings

Requirements:

• NITEC in Marine or equivalent
• At least 2 years of experience in Marine industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative& Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

The Securities & Derivative Analyst 2 is an Intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.

Responsibilities:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant 2 years experience preferred
• Good understanding of Operations settlements, accounting and regulatory policies is preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Good analytical skills, positive attitude and good learning ability with great attention to detail and multitasking
• Good interpersonal, teamwork, communication and presentation skills
• Open to work on public holidays and weekends

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Purpose:

Deliver superior client experience through understanding, anticipating and executing with accuracy client's transactions and providing excellent administrative and organizational support to Client Advisors. Assist Client Advisor in managing client relationships, providing sound financial planning advises, and ensuring excellent day-to-day responsibilities align with Lighthouse Canton (LC)’s Vision and Mission.

Individual Contributor or People Manager:

Individual Contributor.

Duties & Responsibilities:

• Assist and support Client Advisor in delivering exceptional wealth management services and experiences.
• Work with Client Advisor and Investment Portfolio Management team in providing customized and comprehensive financial planning advises and portfolios for UHNW clients.
• Develop and manage existing UHNW client relationships, including ongoing regular client contact and communications.
• Assist in retaining and building UHNW client relationships, as well as actively participate in the development of new business and networking opportunities.
• Collaborate with other departments to provide a seamless client resolution experience.
• Ensure that the firm’s values, reputation and standing are always well protected when representing the firm in external forums.
• Ensure that all activities are undertaken within the regulatory framework. Further, ensure that the company's policies and procedures are adhered to when performing their tasks.
• Coordinate with business partners, understand the integration of their services to Lighthouse Canton overall practices.

Qualifications:

• Minimum of a bachelor’s degree from an accredited college or university.
• At least 5 years experiences in private banking industry preferred.

Domain Skills:

• Strong understanding of financial services industry and financial consulting responsibilities.
• Demonstrate strong interest in financial, global and capital markets.
• Experience in understanding the financial needs of UHNW clients.

Soft Skills:

• Demonstrate a commitment to extraordinary client service through professional excellence, the highest ethical standards, and effective use of available resources.
• Excellent interpersonal skills and ability to build and foster a strong network of relationships with strong adaptability to a dynamic environment.
• Creative approach to problem solving and able to develop innovative solutions for clients.
• Highly motivated and determined to work in a fast-pace, fast-growing and entrepreneurial company with a positive as well as a client first attitude.
• Ability to work independently and as part of a team and handle multiple responsibilities competently, with a high degree of accuracy in a high-pressure environment.
• Detail oriented, commitment to excellence and a high level of integrity.
• Possess active listening and critical thinking skills.
• Excellent administrative and marketing skills.
• Strong coordination skills.

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

We are looking for a Specialist, People Operations where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees across Malaysia, Singapore and other offices. You are highly meticulous in thought process and actions, possess a strong sense of responsibility and take initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will do:

Operations

• Possess a strong understanding of HR process chains and responsibilities within People operations domain
• Track headcount fluctuations and possess good vendor management skills and knowledge – both insurance and payroll vendors
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Develop reports for monthly, quarterly, annual dashboards and prepare government-regulated reports and surveys
• Represent the company during audit/ regulatory checks
• HRIS employee core database management - Compile and update employee records & core data (manual & system)
• Process documentation and prepare reports relating to HR activities (onboarding, new employee data, training, performance management)
• Work closely with HR team to support and execute HR-related initiatives

Payroll, Benefits

• Oversee payroll and benefit administration in Singapore and assist in other countries when support is needed
• Work closely with payroll vendor on a full range of payroll activities such as: Generating reports, reviewing and validating, monthly salary, incentive, bonus, and any other customized components
• Ensure accurate and timely processing of payroll including: Benefits, taxation, pro-ration and other deductions compliant with manpower regulation in countries we operate
• Critically review and analyze current payroll practices and procedures in order to recommend and implement positive changes and solutions
• Benefits administration and employee perks and wellness programmes such as: medical, dental, mental health, life insurance

Office Management

• Main office services by organizing office operations and processes
• Manage tenancy agreements, renewal and ongoing tenancy matters
• Oversee facility management matters such as fixed asset inventories, work-desk allocation, door system, office renovation and move
• Liaise and coordinate with building management contractor and tenants on matters
• Procure and maintain office supplies and inventory
• Any other Ad-hoc duties assigned

What we are looking for:

• Have at least 5+ years of experience in People Operations
• Experience with working in a sizeable and fast paced environment with multi-cultural workforce
• Demonstrated experience in employee lifecycle, payroll administration and/or HRIS
• Thorough and up-to-date working knowledge of local labour laws & taxation
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively
• Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About ByteDance

Founded in 2012, ByteDance is a technology company operating a range of content platforms that inform, educate, entertain, and inspire people across languages, cultures and geographies. With a suite of more than a dozen products, including TikTok, Douyin, Toutiao, Helo and Resso, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages.

Join the Fast-Growing BytePlus Team

As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovation and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Roles & Responsibilities

- Partner the business in terms of planning, systems optimisation and establishing business strategy, make sure business can achieve target.

- Design and plan the sales assessment and incentive mechanism, and related business key counterparts (including business leaders, sales leaders, HR, finance, product team, etc.).

- Review and drive the sales process and results through day-to-day sales management to achieve business goals and strategy implementation.

- Lead team to play a critical role in designing and streamlining the E2E process, including Marketing to Lead and Lead to Cash, improving business efficiency.

- Drive business insights, measure each team's performance, deep dive the data to identify business risk and mitigation plan

- Working on internal and external enablement, including internal team enablement and external partner/customer enablement

Qualifications

- Bachelor’s degree in Business, or a quantitative field of study

- 5 years of business operation experience and team management

- Experience with B2B business, SaaS or Cloud business is plus

- Adventurous and capable of navigating through ambiguities in a high-growth environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

As part of Barry Callebaut's team, you will drive the agenda of Operational Excellence organization to improve Company's culture and performance, which leads to long-term sustainable growth and our Go4Zero strategy. This role will be responsible for the end-to-end cocoa activities for Asia Pacific and oversee the full operational and logistics budget, CAPEX management, and all related business projects.

Key responsibilities include:

• working in close collaboration with the APAC Supply Chain and Commercial leaders , in order to pursue our strategic and commercial goals, as seamlessly and effectively as possible.
• working in close collaboration with the peers in supporting functions: HR, Finance, R&D, QA, Procurement, in order to build an environment of mutual collaboration and achieve business goals.
• overseeing, monitoring, and evaluating the sites' performance.
• directing the preparation of operating budgets and proposals for capital expenditure and investments in infrastructure, technology, equipment, systems, or other assets and resources .
• analyzing and approving operational investments that best meet the organization's business needs.
• leading, guiding, evaluating, and developing a strong team with operational responsibilities to ensure that the organization achieves its business objectives and a sustainable pipeline of succession.

To be successful, the pre-requisites for this role include:

• Bachelor / Master Degree in Operations, Engineering or similar
• At least 10+ years of experience in an Operations Management position within the food industry or related industries
• Experience in Project Management and Leadership
• In-depth knowledge of the food industry
• Knowledgeable in SAP, Google Suite and MS Office Suite
• Proficient in written and spoken English. Proficiency in another Asian language will be advantageous.

Key responsibilities include:

• Assist in the verification function to ensure all trades are booked correctly, liaising with the front office or clients for any discrepancies in a timely manner
• Confirmation function to ensure that discrepancies and exceptions are investigated and resolved promptly
• Settlements functions to ensure all payments are made correctly within the payment cut off time
• Client services function, establishing excellent working relationship and providing quality service and issue resolutions to both internal business partners and external global counterparties

To succeed in this role, the candidate would require to be well organized with minimal supervision. The successful candidate would also require strong analytical skills. Relevant experience understanding of the front to back trade lifecycle processes is also necessary.

Other Key requirements include

• Bachelors /Honors degree or equivalent required
• proficiency in Microsoft office Excel, Word and outlook would be advantageous
• The ability to be a team player and possess strong organizational skills
• Excellent communication and interpersonal skills, ability to communicate professionally in a clear, concise manner to internal and external clients at all levels

About the company

This is a global leading financial institution. This organization has diversified financial services and multiple business segments. This organization offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting FX Operations Analyst job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 7 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As Head, Invest Operations you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

This role is accountable for designing, building and maintaining the operational infrastructure, controls and processes, enabling the business to effectively offer wealth management solutions in line with the business’ objectives and strategy.

The Role Responsibility:

Responsible for defining the operational strategy in line with the business’ objectives. Operational strategy decisions include, but are not limited to:

1. Execution & clearing arrangements infrastructure design
   Books and records management, reconciliation and accounting.
2. Operational fund flows for settlements, withdrawals
   Vendor analysis, selection and management
3. Collaborating with other functions including Legal, Compliance, Finance and Risk to design, build and maintain operational infrastructure, controls and processes to support its operational strategy

• Collaborating with other functions to calibrate necessary frameworks, processes and guardrails to support the business
• Overseeing the day-to-day execution of all areas within the operations function including building and managing an operational team to support the ongoing operations of the business
• Build and maintain effective operational relationships with key vendors
• Responsible for ensuring adherence to all risk, compliance, and regulatory requirements
• Uphold high standards of conduct, governance and operational excellence
• Stay abreast of evolving regulatory requirements and adjust systems and processes accordingly

Role Specific Technical Competencies:

Skill & Target proficiency level

• Brokerage and fund distribution infrastructure design and operational considerations - Core
• Brokerage and fund distribution operations, products and processes - Core
• Knowledge of operational regulatory requirements for CMSLs serving retail customers - Core
• Understanding of system and technology integration to deliver brokerage and fund distribution experience to retail customers - Core

Our Ideal Candidate:

• Bachelor’s Degree
• 10-15 years’ experience, preferably in retail securities brokerage within Singapore
• 5-10 years of executive level operational experience
• Sound knowledge of investing propositions, products and operational design decisions
• Hands-on and strategic thinker with excellent interpersonal and leadership skills with proven track record of leading and developing teams in a growing business
• Ability to thrive and lead in a fast-paced, changing environment whilst retaining long-term focus
• Strong prioritisation capabilitiy and decision making skills

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.

Key responsibilities:

• Responsible for regular finance functions including payments processing and record keeping,

• Liaise with 3rd party vendor, advisors and service providers in preparing and reviewing sets of accounts and tax returns.

• Legal entities administration, including liaison with corporate secretary, outsourced accountants and auditors for annual audit and compliance requirements and filings. Attend to bank KYC requests.

• Assist with due diligence for funding requests.

• Facilitate, administer and maintain records of donations and grants.

• Liaise with beneficiary organisations, grantees and scholars; tracking of milestones and providing assistance where needed.

• Provide support for marcomms administration, such as the maintenance of marketing assets and tracking of media mentions.

• Support the Family Office team as backup coverage for operational responsibilities, including corporate administration, business and properties management, regulatory, banking, finance and tax matters.

Requirements:

• Prior Experience in Accounting Finance with experience liaising with 3rd party accounting vendor.

• Diploma or degree with 2-5 years of working experience in an accounting and finance function and possess a good understanding of Singapore corporate and personal tax requirements.

• Prior experience in family offices will be advantageous but not a must

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R24119847 (KENNETH NG JING LONG)

• Responsible for deployment and planning of pilotage, harbour towage and waterboat resource
• Liaise with vessels to coordinate the arrival and service timings

Requirements:

• NITEC in Marine or equivalent
• At least 2 years of experience in Marine industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Mandate

The Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service standards and internal control.

Duties & Responsibilities

1. Performs start and end of day activities:

a. Ensures that manning of the counters is always adequate.

b. Monitors branch daily cash-in-vault within authorized limits.

c. Ensures accomplishment of fund generation target through in-house marketing activities.

2. Oversees the operation of the branch that includes marketing and service delivery.

3. Informs clients of new relevant regulatory circulars, new products, offerings, rates and cross-sells these including the other existing bank products and services.

4. Conducts account reviews to ensure continuous enhancement of quality of service.

5. Approves and verifies transactions (over-the-counter, trade & loans, treasury support, Customer Service Unit and International & Loans Unit) in accordance with defined policies and procedures and within authority limits.

6. Reviews, prepares, approves and submits branch reports on time.

7. Monitors and reports regularly on status of past due accounts.

8. Handles client concerns and sees to it that they are addressed immediately.

9. Ensures that the branch meets the service standards and client expectations as to accuracy, efficiency and turn-around time.

10. Ensures branch adherence to regulations of Singapore Monetary Authority, Bangko Sentral ng Pilipinas, Anti-Money

Laundering Council and other pertinent government agencies and ensures that bank policies, procedures and controls related to branch operations are strictly followed by designated branch officers or staff to attain an acceptable audit rating.

11. Attends to administrative-related matters such as the conduct of regular operations meetings, branch upkeep, implementation of duties and responsibilities of the operational personnel.

12. Handles manpower issues, initiates personnel movements, career planning and development of branch personnel under his unit.

13. Assists the Chief Executive in the review and discussion of internal and external audit findings, comments, recommendations and ensures audit rectifications are implemented and that replies to internal/external audit findings are submitted promptly.

14. Performs other duties assigned from time to time.

Job Mandate

The Operations Head is primarily responsible for overseeing the daily operations of Customer Service, Marketing and overall Operations of branch. He/She assists the Chief Executive in the operation and control of the branch, ensures prompt and efficient delivery in compliance with the bank’s service standards and internal control.

Duties & Responsibilities

1. Performs start and end of day activities:

a. Ensures that manning of the counters is always adequate.

b. Monitors branch daily cash-in-vault within authorized limits.

c. Ensures accomplishment of fund generation target through in-house marketing activities.

2. Oversees the operation of the branch that includes marketing and service delivery.

3. Informs clients of new relevant regulatory circulars, new products, offerings, rates and cross-sells these including the other existing bank products and services.

4. Conducts account reviews to ensure continuous enhancement of quality of service.

5. Approves and verifies transactions (over-the-counter, trade & loans, treasury support, Customer Service Unit and International & Loans Unit) in accordance with defined policies and procedures and within authority limits.

6. Reviews, prepares, approves and submits branch reports on time.

7. Monitors and reports regularly on status of past due accounts.

8. Handles client concerns and sees to it that they are addressed immediately.

9. Ensures that the branch meets the service standards and client expectations as to accuracy, efficiency and turn-around time.

10. Ensures branch adherence to regulations of Singapore Monetary Authority, Bangko Sentral ng Pilipinas, Anti-Money

Laundering Council and other pertinent government agencies and ensures that bank policies, procedures and controls related to branch operations are strictly followed by designated branch officers or staff to attain an acceptable audit rating.

11. Attends to administrative-related matters such as the conduct of regular operations meetings, branch upkeep, implementation of duties and responsibilities of the operational personnel.

12. Handles manpower issues, initiates personnel movements, career planning and development of branch personnel under his unit.

13. Assists the Chief Executive in the review and discussion of internal and external audit findings, comments, recommendations and ensures audit rectifications are implemented and that replies to internal/external audit findings are submitted promptly.

14. Performs other duties assigned from time to time.