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Microsoft Cloud Operations + Innovation (CO+I) is at the forefront of delivering the core infrastructure and foundational technologies for Microsoft's cloud services. Our mission is to empower every person and organization on the planet to achieve more by providing reliable, scalable, and secure cloud infrastructure. CO+I is responsible for designing, building, and operating Microsoft's global datacenters, which are the backbone of our cloud services, including Azure, Office 365, and Xbox Live.

We focus on innovation and operational excellence, ensuring that our datacenters are efficient, sustainable, and resilient. Our team is dedicated to advancing the state of the art in cloud infrastructure, leveraging cutting-edge technologies and best practices to meet the evolving needs of our customers.

Microsoft CO+I Compliance Team plays a crucial role in ensuring that our cloud infrastructure and operations adhere to the highest standards of legal and regulatory requirements. Our team is dedicated to maintaining the integrity, security, and compliance of Microsoft's global datacenters and cloud services.

We focus on developing and implementing comprehensive compliance policies and procedures to prevent unethical, illegal, or improper use of resources. Our responsibilities include safeguarding confidential and sensitive company data, conducting regular audits, and ensuring compliance with industry standards and regulations. By proactively identifying and mitigating risks, we help maintain a secure and compliant environment for our customers and partners.

Responsibilities

Policy Implementation and Monitoring

• Adopt, tailor, and enforce global compliance standards and policies in the APAC region.
• Ensure all operations align with our Construction Governance, ABAC, Human Rights, Financial Compliance, and Third-Party Risk Management commitments.

Regulatory Vigilance

• Stay updated on datacenter, construction, and technology industry best practices and regulatory requirements.
• Incorporate these insights into the compliance framework to ensure datacenter delivery and operations surpass industry standards.

Training and Advocacy

• Design and implement comprehensive training programs to foster a culture of compliance and ethical business practices across the region.

Incident Management

• Serve as the primary contact for all compliance inquiries and issues within the APAC region.
• Triage to appropriate Compliance SMEs where necessary.

Continuous Improvement

• Regularly evaluate the effectiveness of the compliance program.
• Adapt strategies to meet the dynamic landscape of regulations and industry standards.

Assessments/Audits/Certifications

• Conduct routine and complex assessment/audit projects independently, including assessing and reviewing documentation for internal and external teams.
• Track and monitor results, analyze information to identify areas for improvement, and collaborate with teams to remediate gaps.
• Leverage customer feedback to ensure its inclusion in compliance processes.
• Drive efficiency and scalability for programs.

Consult/Advise/Educate

• Collaborate across teams to ensure communication and application of the same regulations and standards.
• Advise on compliance of products, processes, and programs.
• Educate teams on compliance requirements and monitor compliance.
• Translate compliance standards and processes into relatable forms across multiple teams.

Controls

• Define controls by identifying potential failure points.
• Ensure routine and complex issues are fixed during the design process and implement controls.
• Test controls to determine their effectiveness and suggest improvements.

Governance

• Use understanding of policies, laws, and regulations to make judgments that meet business needs.
• Interpret information to protect Microsoft and customers, and move the business forward.
• Identify and escalate non-conformance.
• Set individual program guidelines at an organization level based on corporate policies and guidelines.

Reporting

• Develop and report compliance metrics and audit issues for internal and external reporting.
• Consult on remediation for reports.

Strategies, Processes, and Tools

• Develop strategies and processes around compliance programs independently.
• Anticipate new areas of focus based on the risk environment and ecosystem.
• Provide requirements for building tools and processes needed for market-leading compliance products and programs.
• Run existing tools and provide feedback on improvements.

Qualifications

Required Qualifications

• Bachelor's Degree in Science, Business, Engineering, or related field AND 6+ years experience in business, legal/regulatory, compliance, audit/consulting firm OR equivalent experience.

Additional or preferred qualifications

• Minimum of 5 years of experience with multinational organizations in construction governance, risk management, compliance, internal audit, and/or a similar field.
• Demonstrated experience in building and scaling risk management or compliance programs, ideally within a data center or technology-focused environment.
• Proven capability in developing and overseeing effective compliance programs.
• Proven ability to lead strategic initiatives, engage with senior stakeholders, and drive cross-function collaboration.
• Strong analytical, organizational, and communication skills.
• Relevant Certification (e.g., International Organization for Standardization [ISO] Lead Auditor, International Association of Privacy Professionals [IAPP], Certified Public Accountant [CPA], Certified Information Privacy Professional [CIPP]).

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Cloud Operations + Innovation (CO+I) is the team behind one of the World’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide, and we are looking for passionate, high-energy program managers to help achieve that mission. If you want to have fundamental impact on how Microsoft’s Cloud is deployed and operated globally, want to be involved with one of the most strategically important teams at Microsoft, have strong technical and business acumen, leadership, creativity, and out of the box thinking are some of the skills you bring to the table - this job is for you! We are looking for an exceptional Business Intelligence Analyst who can apply in-depth knowledge of the business, its data landscape, and the lineage of those data to proactively identify opportunities to explore and address business questions across multiple areas.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

1. Power BI Development & Administration:

• Design, develop, and deploy Power BI dashboards, reports, and datasets based on business requirements.
• Manage Power BI workspace and app configurations, ensuring best practices for governance, security, and performance optimization.
• Troubleshoot and resolve issues related to Power BI datasets, reports, and services.

2. Data Modeling & Analytics:

• Build complex data models in Power BI, ensuring accurate and efficient data relationships and calculations.
• Develop and optimize DAX queries to meet analytical and reporting needs. Conduct in-depth data analysis to support decision-making and provide actionable recommendations.

3. Integration with Microsoft Ecosystem:

• Integrate Power BI with other Microsoft platforms such as SharePoint, Dataverse, and Teams to create seamless solutions.
• Collaborate with Power Apps and Automate developers to deliver integrated solutions that enhance team productivity and streamline workflows.

4. Support and Collaboration:

• Support day-to-day operations with ad-hoc analysis to address immediate business needs and challenges.
• Partner with stakeholders to gather requirements, define KPIs, and deliver solutions that meet business needs.
• Provide training and technical support to end-users for effective Power BI usage.

5. Governance & Best Practices:

• Establish and enforce standards for Power BI governance, including dataset versioning, security, and performance optimization.
• Stay updated with the latest Power BI and Power Platform features, sharing best practices with the team.

Qualifications

1. Experience:

• At least 5 years of experience in Power BI development and administration.
• Strong track record of delivering advanced dashboards and data visualization solutions.

2. Technical Skills:

• Proficiency in Power BI (desktop, service, and administration).
• Advanced knowledge of DAX, Power Query, and M scripting.
• Solid understanding of SQL and data integration from diverse sources.

3. Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication skills to explain technical concepts to non-technical stakeholders.
• Ability to manage multiple projects and prioritize effectively.
• Experience solving business problems and using mathematical techniques using available data.

4. Education:

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, or in a related field.

Preferred Qualifications:

• Familiarity with SharePoint, Dataverse, and other Microsoft Power Platform products (Power Apps, Power Automate).
• Microsoft Certifications PL-300, DP-600, PL-100.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Datacenter Engineering (DCE) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

The APAC Datacenter Engineering Senior Mechanical Engineer will be part of the team responsible for the development of Microsoft’s industry-leading datacenter designs.

This position is a Subject Matter Expert providing key input to other organizations and stakeholders. The successful candidate will be a professional mechanical engineer with extensive experience in datacenter mechanical engineering (HVAC, Plumbing, Fire Protection, Fuel Oil and BAS systems), design, construction, and operations. This individual will also review and coordinate the delivery of complex datacenter mechanical systems, associated controls, and overall topology.

The SME will be responsible for:

• Design decisions related to datacenter projects including new construction, expansions, retrofits and upgrades and standards upgrades in the APAC region.
• Detailed understanding of mission-critical datacenter HVAC cooling systems, cooling equipment selection, plumbing systems, fire protection systems, fuel systems and mechanical Building Automation System (BAS) controls.
• Responsible for overseeing the specification and drawing development detailing all mechanical systems
• Critical assessments of designs and decisions and support in applying the required standards and country-specific regulations to make the best design choices.
• Engage and manage external design consultants, run design workshops to ensure they deliver a design to meet the requirements of the Basis of Design (BOD).
• Collaboration with Global Technical Excellence team, Global Strategy team and DC Operations teams to develop datacenter designs from Basis of Design (BOD) to Issue For Construction (IFC) and through the Construction Administration phase of the datacenter until handover for new project build outs.
• Interface closely with the procurement team, the manufacturers, and the global and local engineering teams to deliver the mechanical solutions needed for each project.
• Assisting Operations teams with mechanical system solutioning and working with Operations and equipment vendors for implementation as well as assisting in commissioning activities to validate performance, quality, and reliability.
• Some travel to sites for “Factory Witness Testing”, consultant/vendor interaction in the design process, as well as for final commissioning of the installed systems.
• Collaboration with internal and external customers, lead the direction of the mechanical designs and oversee the delivery of multiple, concurrent, complete datacenter design solutions aligned with scopes, schedule and budgets of the projects.
• Supporting requests, liaise with customers to develop specific project design requirements, liaise and collaborate with other Microsoft engineering teams and Operations providing support as and when required for new and existing datacenters.

Qualifications

• Bachelor's Degree in Mechanical Engineering, or related field AND 4+ years related technical engineering experienceOR Master's Degree in Mechanical Engineering, or related field AND 3+ years related technical engineering experience OR Doctorate in Mechanical Engineering, or related field OR equivalent experience.
• Related technical experience in consulting engineering / construction / operation which involves design, engineering, construction, operation or maintenance of large scale and complex mission-critical mechanical (HVAC, Plumbing, Fire Protection, Fuel Oil, BAS) systems
• Technical understanding of mission critical environments.
• Strong experience with the operation and maintenance of building cooling and related mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls systems)
• Knowledge of construction techniques and terminology including the ability to read and interpret blueprints, construction drawings and documents is essential.
• Familiarity with CFD modelling
• Sound knowledge of building codes and regulations.
• Ability to perform complex business case analysis to justify technical decisions
• Ability to lead teams of engineers in advanced engineering and operational processes and procedures as they relate to large datacenter environments
• Must possess strong leadership competencies and willingness to collaborate and work cross- functionally to maximize business results and positive customer experiences
• Experience managing both internal and external vendors, with a proven ability to manage and monitor progress to ensure objectives are achieved for outsourced project efforts
• Strong interpersonal, communication, and presentation skills at varying levels of business up to and including business executives
• Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects
• Excellent analytical and organisational skills.
• Be a person of integrity, be methodical, detailed-oriented with a strong work ethic.
• Excellent problem solving, judgement, team building and decision-making skills.
• Ability to travel domestically and internationally.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's Degree in Mechanical Engineering, or related field AND 8+ years related technical engineering experienceOR Master's Degree in Mechanical Engineering, or related field AND 6+ years related technical engineering experience OR Doctorate in Mechanical Engineering, or related field AND 3+ years related technical engineering experience OR equivalent experience.
• Professional Engineer or Registered Engineer

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft is continuing to evolve and grow the Global Employee Relations Team! The Global ER team leads the process, principles, and practices to navigate complex and sensitive matters, conduct investigations and manage workplace conflict. This team works in close partnership with the Legal, Outside Counsel and Human Resources (HR) teams to manage cases involving inquiry into behavior concerns, manager conflict, consulting, investigations and employee grievances related to lived experiences not aligned to aspired culture, and legal risks.

We are looking for a Senior Employee Relations (ER) Manager with deep experience influencing and impacting high growth and dynamic businesses through effective management (both proactive and reactive) of a wide range of employee relations issues. This person will be accountable for working with employees across organizations, building trusted relationships quickly, and leading with warmth, empathy, compassion, and creativity to think inside of and outside of the box to drive the right solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Investigation and management of employee concerns:

• Conducts the analysis and resolution of issues with increasing complexity, visibility and risk related to policy, values or, cultural concerns/violations and incident or threat response, independently or by collaborating with managers, peers in HR and Legal as appropriate; recommends solutions to address issues from a systematic perspective.
• Determines appropriate approach, interviews appropriate parties in an investigation in review of concerns on matters related to policy or culture concerns/violations and workplace behaviors. Documents findings, maintains appropriate levels of confidentiality and demonstrates leadership to influence direction of initiatives and investigations.
• Concludes investigations, using findings, relevant partnership with team, and knowledge of the relevant legislation / regulations, and Microsoft business context and organizational policies to determine a resolution to investigation of policy or culture concerns/violations and incident or threat response, and recommends corrective/disciplinary actions or processes, as deemed appropriate.
• Collaborates with partners across stakeholders to seek counsel from senior peers or managers as needed on proposed strategy weighing complexity, sensitivity, and parties involved.
• Models best practices in interviewing techniques and mastery of empathy, confidentiality, and connecting themes.
• Utilizes tools and resources to track, document work product and makes recommendations for refining, streamlining, and improving tools and their usage to improve future documentation needs.
• Assists/Partners with internal investigative entities at Microsoft (e.g., Workplace Investigations Team [WIT], Business and Regulatory Investigations [BRI], Global Security Investigations [GSI]) in investigations of serious cases and implements appropriate remediation in conjunction with a business, region, or geography; may lead the investigations for a business, region, or geography where resources are limited; ensures appropriate documentation of issues is in place.
• Seeks input from peers, managers, and appropriate stakeholders to ensure compliance with applicable laws and regulations and Microsoft policies.
• Identifies, raises, or escalates issues for trends in ER; partners with team and relevant HR partners to reduce ER issues for a business, region, or geography.

Capability Building

• Coaches employees and managers on navigation of ER processes, provides guidance, coaching or training through the ER experience, and acts as a sounding board for employees and managers on how to navigate work and handle themselves post-investigation.
• Manages through conflict listening for what is said verbally and nonverbally, identifies potential solutions, provides tools and resources for facilitating resolution.
• Consults with partners and stakeholders as subject matter expert on situations or issues providing best practices, influencing policy and observed trends. Use expertise to make recommendations for next steps, determine what would need to occur next for the situation to need to be transferred to WIT, and what best practices other teams should use to navigate the situation/concern.
• Provide one-on-one consulting/coaching with senior/executive business leaders, or by engaging relevant stakeholders and HR partners in capability building conversations.
• Identifies opportunities through insights to build organizational capability to proactively manage the creation of ER matters.
• Partners with other internal teams to influence policy and decision making based upon preexisting ER best practices and observed trends. Recognizes when standard HR policies and process should be followed and where exceptions should and can be made.
• Initiates conversations with individual parties at Microsoft in conflict, listening for what is said both verbally and nonverbally in order to understand the nature of the conflict, what parties' contributions are to the conflict, their respective willingness to resolve it, and what may be potential solutions for conflict resolution while maintaining appropriate levels of confidentiality.
• Coaches and guides parties to leverage best resources and/or approach for the conflict after sharing their findings, or provides the tools that would allow for facilitating conflict resolution to occur as appropriate.

HR Project and Programs

• Guides and oversees the identification of needs to design and implement ER projects or programs (e.g., policy evolution, process, tools and partnerships with business and HR leaders; oversees project planning and execution).
• Gathers and interprets industry trends about Employee Relations programs and processes and identifies execution or communication gaps within a business, region, or geography; develops and proposes action plans to address the gaps in collaboration with peer disciplines (e.g., Human Resources Consulting and Business Partnership) and business leaders.

Operational Compliance

• Interprets and advocates Microsoft values and compliance with Human Resources policies for a business, region, or geography; identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; leads their team in the collaboration with peers in other businesses, regions, or geographies; provides guidance to create standardized/scalable approach for enhancing compliance.
• Identifies the strategy for the localization/update of policies and procedures related to managed projects and programs; gains approval from business leadership in partnerships with Human Resources policy owners and Human Resources Business Partnership (HRBP).

Qualifications

Required/Minimum Qualifications

• 3+ years Employee Relations experience.Bachelor's Degree in Management, Business Administration, Organizational Behavior, HR, Industrial Relations, Psychology, or related field AND 5+ years experience in experience in HR, mediation, investigation, or ER-related roleso OR Juris Doctorate or Master's Degree in Industrial-Organizational Psychology, Human Resources (HR), Business Administration, Organizational Leadership, Industrial Relations, Law, or related field AND 3+ years experience in HR, mediation, investigation, or employee relations (ER)-related roleso OR equivalent experience.
• Employment legal and/or ER expertise across a range of Asia countries, with a particular focus on Japan.

Preffered Qualifications

• Proficiency in Japanese language skills highly preferred as these covers Japan market.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Regional Datacenter Business Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Regional Business Program Manager your performance objectives include:

• Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric services
• Solving complex challenges between remote and onsite support personnel
• Assist in preparation of quarterly spend management review materials at datacenter site and regional level
• Assist with tracking of datacenter Maintenance and Repair activities.
• Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives, automation and programs
• Assist in managing organizational supplier contracts end to end (procurement engagement, cost/terms negotiations, contracting, change orders, scorecards, recurring business reviews, etc.)
• Support organizational financial management, budgeting, and forecasting
• Evaluate cost savings opportunities and implement strategic projects to realize savings
• Leverage local subject matter expert's tribal knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams
• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
• Coordinate closely between datacenter field operations teams and Global Business Operations to foster alignment and partnerships for business success.
• Ability to work independently in a remote workplace setting

Capabilities important to success include:

• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
• Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
• Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
• Process and Technology: Demonstrate a solid understanding of IT and CE environments including operational processes and industry best practices
• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.
• Team Player: Ability to both contribute strategically to the team and support strategic decisions

Qualifications

Required Qualifications:

• Bachelor’s Degree in Engineering, Business, Finance or Computer Science or 8+ years equivalent experience providing business support in a 24x7x365 production environment.
• OR 5+ years industry experience and college course work with a focus in change management processes

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's degree in related field, MBA preferred.
• 6+ years of relevant finance, planning or analysis work experiences with a strong analytical foundation.
• Proven PowerPoint, Excel, PBI and tools skills
• Thorough and detailed oriented, while summarizing results to drive broader business context and insight
• Able to manage multiple work streams and prioritize as needed
• Strong partnering capabilities, including the ability to influence others without direct authority and appropriately push back when required
• Collaborative and inclusive when working with others
• Prior experiences in driver-based cost analysis preferred
• Self-starter driving best-in-class decision support in ambiguous environments
• Comfort working at multiple altitudes, from strategic/high-level projects to detailed analysis and transactions.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
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• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

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Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

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+ Highest Commissions of up to 50% of what you closed

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+ Quarterly Bonus (Don’t need to wait a year)

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LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

Our client a well-known Insurance business is hiring an Operations Advisor for a 12-month contract.

Key Responsibilities:

• Proficient in managing daily requests for unit trust transfers, from initiation of request to completion.
• Timely and accurate processing of unit trust requests
• Effective management and resolution of failed transfers.
• Provide seamless, efficient, effective, and value-added services to the front office.
• During processing, ensure adherence to established procedures, control guidelines, market regulations, and compliance framework.
• Action on mailbox inquiries
• Ad hoc tasks as assigned by the Line Manager.
• Serve as Processor or Checker for various tasks
• Account maintenance such as onboarding and updating assignments of Firms and Financial Advisors
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

• 1-2 years relevant experience
• Meticulous with good attention to detail.
• Curious mindset
• Strong interpersonal and communication skills, able to interact effectively with various stakeholders (Front Office, Fund Houses, other financial institution counterparties, etc.).
• Good knowledge and hands-on experience in transfers-related functions in Unit Trust (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1435178, Nadiah Marican

Operations Compliance Lead

Job Requirement:

1. 10-12 year working experience in system operations compliance and management areas.
2. Has experience being audited or familiar with any standards (e.g. ISO, ITSM)
3. Cloud certified
4. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
5. Experience in managing a team in project implementation or support
6. Certification in IT operation management is preferred
7. Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies
8. Exposure to hospital information / clinical systems is an added advantage.

Role and Responsibilities:

• Understand the operational process from systems administrations to application management and support. Will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.
• Focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.
• Will represent the operation team in the management for any audit, compliance or governance forum.

Govern IT processes and policies

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
• Align system administration with overall strategic IT service direction and business needs.
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
• Anticipate internal and/or external business challenges and/or regulatory issue.
• Develop policies, procedures, and controls to ensure system security and compliance.
• Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
• Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

• Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
• Optimise / Automate processes to achieve higher efficiency and more sustainable operations
• Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with company policies and procedures.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Oversee the daily operations of the New Business team, ensuring that all applications are processed within established turnaround times.
• Monitor and assess team performance to uphold high standards of service quality and operational efficiency.
• Prepare regular management reports that provide insights into key performance metrics, department performance, and operational insights. Use data to make actionable recommendations.
• Continuously seek opportunities to improve operational processes, enhancing overall productivity and accuracy.
• Ensure that all operations comply with internal policies and regulatory requirements.
• Conduct quality checks on applications to minimize errors and reduce risk, maintaining a strong focus on service quality.
• Lead, coach, and mentor the New Business team, promoting a collaborative and high-performance culture.
• Conduct regular performance reviews and provide constructive feedback to foster a positive work environment.
• Act as a primary liaison for business partners, handling communication related to new business processes, product updates, and service expectations.
• Conduct training sessions for business partners to support understanding of policies and procedures, ensuring seamless collaboration.
• Address and resolve inquiries from business partners promptly to maintain strong working relationships.
• Lead and execute new business projects or initiatives, collaborating with the HOD and cross-functional teams
• Assist the HOD in ad-hoc tasks as assigned.

REQUIREMENTS

• Experience in product development, business administration and client relationship management would be preferred
• The ideal candidate should have minimum 5 years experience in team lead role
• PC literate in Word, Excel and PowerPoint
• Knowledge on AS400 is an added advantage
• Excellent analytical skills, ability to define, research and resolve problems
• Excellent organizational, communication and interpersonal skills
• Ability to prioritize and work effectively under deadlines
• Committed, take ownership and results-driven

Main Roles and Responsibilities：

1) Take the lead in promoting the management and control of high-quality development in the region；

2） Cooperate with the Legal Department and the Corporate Development Department of the headquarter to fulfill compliance due-diligence per regional company compliance management standards (including license management);

3） Cooperate with the Supervision and Audit department of the headquarter to implement regional company risk management and comprehensive internal control management;

4） Responsible for organizing and guiding the operating companies in the region to carry out compliance management and internal control management;

5） Responsible for establishing and improving the early warning system of local compliance operation in the region and within its operating companies;

6） Other ad-hoc tasks assigned by the leader.

Requirements（including but not limited）：

1. Minimum academic requirement: Undergraduate (Bachelor’s degree)

2. Major in law and holds Singapore Practicing Certificate

3. Familiar with Singapore TMT laws and regulations

4. Experience in compliance management in Singapore companies is prefered

Key responsibilties:

• System Development：Build the regional financial management system.
  Develop and refine financial management processes and foundational policies.
  
• Asset and Fund Management：Oversee regional asset and fund management.
  Establish internal controls and risk warning mechanisms to ensure the safety and integrity of state-owned assets.
  Improve resource utilization efficiency.
  
• Taxation and Audit：Organize external audits and tax filings for regional companies.
  Provide guidance for operational companies within the region on related tasks.
  
• Financial Planning：Conduct financial planning within the region and manage cross-border tax planning.
  Oversee comprehensive budgeting for the region.
  
• Financial Support：Guide accounting and financial management support for national subsidiaries within the region.
  Oversee financial inspections of regional subsidiaries.
  Lead regional financial digitalization and intelligent financial systems initiatives.
  
• Financial Reporting：Manage the preparation and coordination of financial reports (monthly and quarterly) across the region.
  
• Performance Appraisal：Implement regional and national organizational performance appraisals.
  Oversee the execution of performance evaluations for national subsidiaries.

Qualification Requirements

• Educational Background:Bachelor’s degree or higher in telecommunications, management, or related fields.
  
• Work Experience:Minimum of 3 years of relevant work experience.
  Proven experience in enterprise management and team leadership.
  
• Skills and Competencies:Strong analytical, communication, and coordination abilities.
  Proficiency in Mandarin and English for daily work communications.
  
  

About Company:

Our client is a Japanese kindergarten and preschool that offers a variety of attractive programs that allow children to experience the fun of "making things" and develop a love for them. They invite professionals in the fields of art, gymnastics, English, and more to teach the children a rich, emotional education in the Japanese style.

Job Description:

- Attend mandatory courses and training sessions as required by the Ministry of Education or related authorities.

- Representing the Kindergarten in attending some events when required.

- Act as the Person In-Charge between the kindergarten and government authorities.

- Maintain strong ties and foster positive relationships with regulatory bodies to ensure compliance and support.

- Focus on maintaining compliance and governmental relationships.

- As a representative figure for the Kindergarten, prioritizing regulatory alignment and upholding the institution's reputation.

- Commuting to the Kindergarten is generally not required unless for specific, exceptional circumstances.

Job Requirements:

- At least 3-5 years of experience in Early Childhood or Education related industry.

- Experience working as a Kindergarten Principal/ Advisor is preferred.

- Willing to attend courses, training sessions, and events when required.

- Minimum of Diploma in Early Childhood Teaching and Leadership (DECCE-L) or equivalent.

- Familiarity with Singapore's Ministry of Education (MOE) and Early Childhood Development Agency (ECDA) regulations and guidelines is an added advantage.

- Adaptability to work collaboratively with government entities or act as a liaison.

Compensation:

- Work arrangement: WFH / Online

- Working hours: 1-2 days per week (subject to company arrangement)

- Salary package: Fixed Basic Salary

- Benefits: Anneal Leave, Public Holidays, Medical Insurance

Instead of mass-applying to entry level jobs, how about focusing on building your way up early to achieve your goals.
If you want to supplement your education or gain work exposure while studying, join us!

*DOB: 2003 and earlier; SG/PR

Added bonus: You enjoy problem solving with a team and having 1 on 1 coaching

This role is a stepping stone into other career paths in finance or simply to maximise your earning potential and generate a stream of passive and perpetual income that will create financial stability. At Credence, we believe you create your own path and future. You define your own limits.

As a Student Advisor, you will get to

• Have Overseas teams bonding and personal development courses
• Gain in depth knowledge on the Financial sector including but not limited to:

- Market volatility and portfolio

- Financing homes and loan qualification

-Retirement planning

• After this program, you will:
• Obtain Finance Certificates to your resume for your future career search
• Soft skills and presentation skills set (NLP, Sales and Public relation skills)
• Learn principles of entrepreneurship, salesmanship and leadership
• Overseas conference & incentive trips with unique experience- $1000 monthly allowance*+++- Free IPad*

Job Types: Part-time, Fresh graduate, Student job

Pay: $500 - $1,000 per month

Expected hours: 18 – 30 per week

Benefits:

• Flexible schedule

Supplemental Pay:

• Commission pay
• Performance bonus

Education: Min. Local Polytechnic Diploma or undergraduate

Min. 21 years old

Send resume and application to [email protected] for quick interview scheduling

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As the Head of Data & Analytics APAC, you will manage a team to deliver Data & Analytic capabilities to the Aon business. You will lead, develop and maintain the data and analytics strategy for the region working to enhance efficiency, execution and colleague experience. Working as part of a global function, this role involves building stakeholder relationships, driving a modernisation of data analytic tools, as well as driving the development, implementation and promotion of data governance and quality frameworks and strategies.

Stakeholder Relationships

• Collaborate with senior stakeholders to align analytics initiatives with business objectives and requests and work closely to achieve delivery of quality outputs
• Supervise team performance, development, and task delegation

Data Governance

• Work with business teams to understand & define their key data needs to support analytics and operational delivery for clients
• Work with Aon’s Central Data Office to develop, implement, and maintain data governance policies, procedures, and standards in alignment with industry practices and regulatory requirements
• Support with establishing the framework and operating model that enables effective data governance & management locally in the region
• Collaborate with multi-functional teams to define data governance roles and responsibilities and promote a culture of data stewardship and accountability
• Help to identify and assign data stewards within the region
• Supervise the data steward & business/data analyst activities, provide guidance/support
• Establish and implement data quality standards, critical metrics and processes to ensure accuracy, completeness, and consistency of data across all systems and platforms
• Report progress on data cleaning / data quality activities
• Support regional and global MDM activities and outcome/critical metric delivery
• Prioritize and coordinate data governance & management initiatives within region helping provide the vital resources to carry them out
• Participate in global and regional data governance forums

Analytics and Operational Reporting Delivery

• Drive the automation and self-service approach for operational reporting
• Providing data quality analysis of issues to stakeholders
• Lead analytics projects and generate actionable insights through advanced analytics, data modeling, and segmentation. Your work will optimize business outcomes and drive critical initiatives.
• Driving data integrity and reporting quality

Data Operations

• Ensure key data operation tasks are maintained to ensure business continuity
• Collaborate with other teams to leverage capabilities and respond to organizational needs.

Skills and Experience that will lead to success

• Experience in BI, analytics, data analytics with at least 3 years in a leadership role
• Experience within finance / insurance preferred.
• Experience working in a large, complex environment, with a range of stakeholders, across multiple business units
• Background in data-related field: data analysis and visualisation, data quality, data warehousing, data engineering, financial reporting.
• Strong affinity with, and interest in new trends in AI & Data (including Data Governance and quality)
• Superb communication skills with the ability to simplify complex information optimally
• Expertise with relational databases, warehousing and lake-house technology - SQL Server, Oracle, Databricks, Snowflake, Azure Blob Storage / AWS S3.
• Extensive understanding of data management. Including awareness of the security, privacy, ethics and quality requirements for data, and data analysis techniques.
• Experience in logical and physical data model design and broader data architecture design.
• Prior development experience in some of SQL, python for data processing, PowerBI, Qlik.
• Experience in technical accounting solutions for insurance policy management, or in financial systems such as Workday Accounting, Oracle TM1 etc. a plus.
• Bachelor degree or equivalent in IT-related field.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

The Operations Executive would be working directly with all members of the team, including team members based in London. Key responsibility supporting the front Office in Singapore, liaising with Middle/Back Office colleagues in London office to hand over the day-to-day work and in developing and maintaining robust processes and to provide information to both internal and external clients as required.

This role does offer the opportunity to grow over time, working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance. The successful applicant will play a role in the development and continuous improvement of our processes, controls and reporting deliverables.

Key responsibilities will cover:

• Operational tasks including;
• managing and ensuring the accuracy of trade bookings & confirmations
• supporting fund subscription and redemption reporting and fund documentation updates
• onboarding of counterparties and custodians
• performing portfolio reconciliation, performance analysis and client reporting
• basic administrative and complaince support including some day-to-day office requirements alongside colleagues, such as office supplies, receive and sort incoming mail and deliveries, and manage outgoing mail

This role does offer the opportunity to learn from a supportive team and to grow over time, while working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance.

SLAM offers competitive fixed salaries plus variable compensation participating in the overall success of the firm. Within reason, we can cater to personal circumstances that require flexibility.

Requirements: Operations Executive

The candidate should have a strong attention to detail, take personal ownership of their work, and be familiar with the fund management industry. The following would help with the daily requirements of the job:

• a polytechnic level academic qualification or equivalent, with an authorization to work in Singapore and preferably background in fund or portfolio accounting
• knowledge of investment management operational processes and requirements
• experience using Bloomberg, and higher-level experience with Microsoft Excel

Most importantly, we look for a compelling track record of making the most of each opportunity that candidates have been presented with in the past, and for candidates who are are looking to contribute to an established high-functioning team.

We look forward to discussing this opportunity further during the interview process. Please send your CV and cover letter to Smitha Prabha at [email protected]

Management Trainee

1 、Company Background

· Headquartered in Hong Kong, with 32 worldwide subsidiaries, China Unicom Global offers reliable end-to-end global integrated telecommunication services and solutions, including global connectivity services, global Internet access, ICT services, cloud computing, Internet of things (IoT), video conferencing, unified communications, content and security services, and provides personal customers with premium voice and mobility services.

· China Unicom (Singapore) Operations Pte. Ltd. (“CUSG”), a subsidiary of China Unicom Global, was registered in 2009 where we obtained FBO license to operate in Singapore. As the regional headquarter, CUSG has the vison to grow its market share in ASEAN countries including Singapore.

· As one of regional headquarters of CUG, CUSG’s main market is ASEAN region, covers more than 10 countries.

· China Unicom has 130 global PoPs covering 80 countries and regions, 20+ terrestrial cable systems linking 13 neighbouring countries and regions, 40+ submarine cable systems linking 50+ countries. Our products & services includes:

· Global connectivity – IPLC, IEPL, Greater Bay Area Premium Network, Ultra-low Latency Financial Network, SD-WAN, Internet Services, IP Transit, Global VPN

· ICT services – Integrated Wiring, Equipment Procurement, Server Room Construction, ITO, System Integration

· Cloud & Data Centre – Public/Private/Hybrid Cloud Services, Cloud Bound Service, Colocation & Hosting Services

2 、Job scope

A、Integrated Department& HR

· Writing the official documents

· Taking meeting minutes

· Diary management and arranging appointments, booking meeting rooms and conference facilities

· General office management such as ordering stationary

· Organising travel and accommodation for staff and customers

· Arranging both internal and external events

· Providing administration support to HR manager

· Recruiting, Maintaining physical and digital personnel records like employment contracts and PTO requests. Updating internal databases with new hire information.

· Creating and distributing guidelines and FAQ documents about company policies.

B. Marketing

· Drive the monthly pipeline review process and preparation of the Region Monthly and Quarterly Business Reviews

· Support monthly pipeline reviews and operating rhythm

· Provide internal support to Sales team and training on all of our marketing platforms

· Analyse data and provide recommendations for marketing effectiveness

· Input the data to internal systems and ensure all data reflected in system correctly

· Serve as key support for Sales organization from forecasting and operational perspective

· Processing of Sales Orders in accordance to company's terms and conditions

· Provide effective and efficient support to sales team

· Any other general sales support and administration duties assigned by reporting manager

3、 Management Trainee requirements

We are looking for Management Trainees to train and develop into future management roles within the company.

1. Degree or above, or student in their last year of university who can fulfill at least 6 months of management trainee program.

2. Dedicated, law-abiding, honest and self-disciplined, keep business secrets, have good professional ethics, good integrity record, without violation of rules and other bad records.

3. Strong sense of responsibility, good team work spirit and learning ability.

4. Bilingual (Chinese & English)

4、 Salary Range

1. $3,000 -$5,000 per month in the first 12 months for Management Trainee

2. Once confirmed salary will be adjusted after HR assessment according to market rate

5、 Management Trainee application process

1. resume should be remarked : MT from XXX university apply position :xxx

2. qualification review

3. interview

4. Management Trainee arrangement

We will inform you about the interview by phone, text message, etc. Please keep in touch.

Overview

Microsoft Cloud Operations & Innovation seeks a new Energy Program Manager / Senior Energy Program Manager focused on the Asia Pacific (APAC) region. The candidate will be responsible for strategizing and executing “end-to-end” plans for Microsoft’s energy requirement for a specific geographical market within the APAC region.

This will include managing Data Center (DC) power interconnection and energy supply contract development with utilities and third party energy suppliers in certain geographical markets – including as part of the DC site selection strategy.

The candidate will be responsible for driving analysis around energy industry trends, market policy and energy regulation the assigned geographical region. They will also manage and drive development internally and externally around certain sustainability programs (eg. Carbon-Free Energy goals).

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Energy Program Management

• Lead and implement datacenter power interconnection projects, power purchase agreement and/or energy supply contract development with utilities and third-party energy suppliers in support of Microsoft’s DC businesses in APAC and associated objectives related to capacity delivery, cost and sustainability.
• Lead analysis of energy industry trends, market policy and regulations - including their direct and indirect impact to Microsoft and other stakeholders.
• Lead and Partner with globally distributed internal stakeholders on site selection and energy project development, (e.g. grid connection, engineering design, carbon-free energy) – including development of internal business cases and portfolio management tools.
• Work collaboratively with external vendors and consultants on regional market research.
• Build relationships + work collaboratively with external suppliers and partners, particularly power utilities, local and regional regulatory agencies, customers, and energy technology providers.
• Business travel required (up to 25%, subject to fluctuation with business tempo).

Qualifications

Required Qualifications

• MBA/post-graduate and/or Bachelor degree(s) in relevant fields, though experience in power/energy industries may substitute for relevant graduate education in this regard.
• 5+ years of experience in the related roles, specific experience within the energy and utility industry in various APAC markets would be highly regarded.
• Broad understanding of the power industry, with specific focus on the mechanics of power markets – including Generation, Transmission & Distribution, Wholesale & Retail Markets.
• Understanding and experience working with regulatory bodies in the energy and utility industry.
• Strong analytical capabilities to support review of utility tariffs, power contracts, and power market fundamentals.
• Commercial negotiation experience.
• Possess an entrepreneurial, self-directed spirit and proven track record of project execution, with exceptional interpersonal and communications (verbal and written) skills.
• Team player capable of adapting to ambiguous environments with cross-group collaboration and problem-solving abilities with Growth mindset.
• Growth mindset with high attention to detail.

Preferred Qualifications

• General understanding of data centers and cloud services.
• Working in mission critical environments, where business continuity is key.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers

#IPACareers

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

RELATIONSHIP MANAGER (ULTRA-HIGH/HIGH NET WORTH)

Job Description:

• Build and manage long-term relationships with a portfolio of priority clients.
• Understand clients’ financial needs and deliver tailored financial solutions to meet their objectives.
• Provide ongoing advice and support, helping clients make informed decisions about their wealth.
• Identify and capitalize on opportunities to expand the client base and increase revenue.
• Work closely with product specialists to provide advanced financial solutions.

Who is Suitable:

• At least 5 years of experience in relationship management in priority banking.
• Strong knowledge of financial products, credit, and investment solutions.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-driven with a strong focus on client satisfaction and business growth.
• Proactive, driven, and maintains a positive, solution-oriented attitude.

Benefits:

• Be part of a leading financial institution with a commitment to customer service excellence.
• Competitive salary and performance-based incentives.
• Ongoing training and career development opportunities.
• A supportive work environment with a focus on team collaboration.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

About the role

This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and systems.

Key Responsibilities:

Project Phase

• Participate in the project to establish the abrdn Wealth Tech platform, being responsible for the Operations Target Operating model and processes
• Gain a deep knowledge and understanding of the Wealth Tech proposition and client requirements.
• Work closely with 3rd party providers to articulate detailed requirements and ensure these are delivered against.
• Test and monitor the performance of the iHub platform to ensure operational efficiency and security.
• Work with the project team to address any issues arising from Wealth Tech technology, processes and systems, including investigating problems, identifying root causes, and implementing solutions to prevent recurrence.
• Ensure Operational readiness ahead of Go-Live and manage the Early life support post go live of the Wealth Tech platform.
• Collaborate with various stakeholders including Technology, Compliance and external vendors to ensure we deliver an E2E solution.

BAU Ongoing Operations

• Oversee ongoing operations of the platform and maintain seamless interactions with clients.
• Manage and resolve distributor/third party queries efficiently and effectively.
• Collaborate with the Proposition team to drive ongoing enhancements and capabilities on the platform.
• Coordinate and manage changes with third-party service providers.
• Generate internal Management Information (MI) reports to track operational usage and performance.
• Providing assurance to clients that the platform is operating in line with expectations
• Supervise and liaise with third-party service providers to ensure smooth operations and adherence to service level agreements (SLAs).
• Continuously seek opportunities to improve operational efficiency and effectiveness within wealth management processes, including streamlining workflows, automating tasks, or optimizing system configurations.
• Working closely with the Proposition teams on client opportunities to grow the usage and profitability of the platform.
• Being responsible for the ongoing development of our operating model and the delivery of new capabilities to support new clients.

Skills and experience

• University degree or the equivalent in professional qualification
• Minimum 5 years' experience in operations, technology, project management and business analyst roles in the asset/wealth management industry
• Strong knowledge of the asset/wealth management business and products.
• Candidate should be self-motivated, dynamic and have a proven track record of working under pressure.
• Strong communication, interpersonal and organizational skills are key and the Candidate needs to be able to work independently and interact with stakeholders at all levels.

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Position Title: Business Consultant for Operations

About Us:

FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency.

Job Summary:

We are seeking an experienced Business Consultant for Operations to join our team. The ideal candidate will have a strong background in operational analysis and process improvement. This role involves working closely with clients to identify operational inefficiencies, develop strategies for improvement, and implement solutions that enhance overall business performance.

Key Responsibilities:

1. Conduct thorough assessments of client operations to identify inefficiencies and areas for improvement.

2. Develop and implement process improvement strategies to optimize operational efficiency and effectiveness.

3. Collaborate with clients to understand their business needs and provide tailored consulting solutions.

4. Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

5. Analyze operational data to provide actionable insights and recommendations

6. Establish and monitor key performance indicators (KPIs) to measure the success of implemented strategies.

7. Facilitate change management initiatives to ensure successful adoption of new processes and technologies.

8. Provide training and support to client teams to enhance their operational capabilities.

9. Prepare detailed reports and presentations to communicate findings and recommendations to clients and stakeholders.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

Experience: Minimum of 2 years of experience in operations, consulting or a similar role, preferably within a consulting firm.

- Strong analytical and problem-solving skills.

- Excellent project management abilities.

- Proficiency in data analysis tools and software

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Knowledge of industry-specific regulations and standards.

- Willingness to travel to client sites as required.

Interested candidates are invited to submit their resume and cover letter

What you'll do:

As a Credit Loan Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks wi

Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Loan Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua