NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
We’re searching for a Tech Lead / Operation Manager (IT Project) to be part of our diverse team of talent here at NCS!
If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!
What we seek to accomplish together:
This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected
· Lead a team of Infra Engineers to perform 24x7 managed service for entire IT Infrastructure
· Oversees and directs the day-to-day activities of an organization’s information technology (IT) department, ensuring that systems, services, and infrastructure work reliably and securely
· Monitoring and Incident Manage the performance of business-critical systems to prevent delays and outages and quickly resolve ongoing issues
· Ability to engage middle to top management
· Set guidelines, policies and procedures and drive the execution
· Able to manage multiple deadlines - self-starter, able to prioritize appropriately
· Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements
· Be proactive in highlight potential issues or service improvement
· Provide supporting documentation, reports, and other information to management
· Expected to work during off-peak hours on system activities
· Be a mentor to juniors
The ideal candidate should possess:
· High level understanding of various complementing technologies including System, Network, Security, Databases, Monitoring, Patch management, High Availability, Business Continuity and Automation
· Level 3/4 skillset in three or more categories listed below.
CCNA or CCNP Certification
CCIE Certification
MCSA/RHCE/AIX V1/OCP/VCP Certification
MCSE Certification
PMP or ITSM Certification
Other Professional Certification (Cloud/Virtualisation/System/Network/Network Security)
A little about you:
· Good communication and interpersonal skills capable of maintaining strong relationships
· Strong organizational and multi-tasking skills
· Team-management and leadership skills
· Documentation management and ability to use project management tools
· Attention to details even under pressure
· Time management skills with the ability to meet deadlines
· Strong analytical and problem-solving skills
As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.
We Grow our People, Value our Clients, and Create our Future.
We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.
You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.
About NCS Group
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.
We’re here to make the extraordinary happen.
Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.
