Job Description

• Coordinate with Operations and Client to ensure quality service delivery.
• Maintain stock and inventory.
• Implement maintenance schedules for tools and equipment.
• Facilitate effective work processes.
• Assist in resolving existing contract conflicts.
• Support Operations team to perform administrative duties include data entry, prepare report, maintaining and compiling records and org chart etc.
• Assist on arranging worker’s accommodation and liaising with agent.
• Monitoring & updating attendance of employees' records and maintaining a proper filing system.
• Office administrative duties including courier, provide clerical support on daily operation, including filing, scanning, photocopying, etc.

Job Requirement

• Min 2 year in Operations / Clerical Administrative
• Good knowledge of Microsoft Word, Excel and PowerPoint
• Able to multi-task and have initiative to respond to various situations
• Class 3 License

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Greeting customers at the front desk and providing exceptional service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Serving as the point of contact for sales hotlines and inquiries, efficiently addressing customer queries and providing information.
• Demonstrating meticulous attention to detail when handling customer data.
• Managing and distributing sales leads in accordance with company standards.
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers.
• Generating monthly sales lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 6-days workweek (Mon-Sat: 8.30am to 6.00pm)

Responsibilities and Duties:

Departmental Activities

• Coordinate department and hospital meetings for the department and head of department;
• Facilitate staff on-boarding activities;
• Manage Operations Department Microsoft SharePoint infrastructure;
• Digitization of department paper records;
• Provide secretariat support to Workplace Safety and Health (WSH) Council;
• Provide secretariat support to the Hospital Food Service Committee (FSC);

Quality Improvement

• Assist in tracking department KPIs;
• Implement department improvement projects;

Inventory

• Manage department inventory control and maintenance;
• Assist with assets management;

Staff Activities

• Handling of Operations Department for social and recreational activities
• Manage Department Welfare Activities;

Admin

• Organize workshop/events for internal and external speakers;
• Provide general and admin support to Operations department;

Job Requirements:

• “A” level passes or diploma in administration or have relevant work experience in related field.
• 5 years working with administrative experience (preferably in healthcare setting).

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organization’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Perform other related duties as assigned

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

Must need to work on Weekends and public holidays

• Must have proficiency to speak English, Tamil and Malay

• Supervises and guide the cleaners assigned to an area.

• Follows-up with work instructions given by the Executive related to the cleanliness of an area.

• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

• Supervises daily and monthly planned periodic works allocated to an area.

• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

• Carry out regular inspections to the building and its facilities to maintain a high service delivery level

• Planning of work schedules and deployment of manpower

• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

• To train new/existing employees and recommend disciplinary actions where applicable.

• To handle all customers’ feedback

• To ensure good safety practices in the course of work.

• Provide a high standard of hygiene and cleanliness within the assigned area

• Manage work execution and performance of junior staff.

• Provide adequate training and coach staff to meet the required contractual standards.

• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

• Implement and recommend operation plans to improve work processes and service quality for the organization

The Assistant – Operations supports the day-to-day functions and general maintenance of the Nursing Home. The incumbent ensures that the Home’s equipment, gadgets and instruments are maintained at optimal functioning level at all times.

Job Description

Ground Management:

• Ensure that the drainage around the garden and within the Home is cleared of all debris and stagnant water
• Take care of the gardens inclusive of grass-cutting, watering, weeding, etc.

Equipment and Building Maintenance:

• Conduct general repair and maintenance of wheelchair and equipment
• Conduct general maintenance of the premises · Maintenance of nursing equipment e.g. autoclave, oxygen concentrator, nebulizer and air compressor (gym and dental).
• Prepare and arrange rooms in the Home for different functions.
• Report to the Reporting Officer of any equipment malfunction or breakdown

Inventory Management:

• Assist the Senior Executive – Operations in asset movement and labelling of assets
• Assist the Storekeeper where required in inventory management e.g. receiving stocks, weekly distribution of supplies to wards
• Assist the Senior Executive – Operations / Driver where required in management, delivery and/or collection of goods and donations.

Others:

• Cover the Reception counter for the Security officer or Assistant – Admin in his/her absence.
• Cover driving and dispatch duties in the absence of Driver if the incumbent had valid driving license.
• Participate as a member of the Home’s Fire Safety Committee
• To carry out any other duties and responsibilities as assigned by the Senior Executive – Operations, Senior Manager – Operations or Head of Centre.

Job Requirements

• At least 2-3 years of relevant experience
• A team player
• Able to adapt to changes
• Able to handle different machineries
• Able to resolve basic repair and maintenance problems

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals Pte Ltd is now seeking to hire:

Business Operations Executive

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Main Responsibilities:

• Handle basic Human Resource functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.)
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Work closely with various stakeholders, including staff, customers, suppliers and other vendors, to further business objectives.
• To also develop and carry out various new business operational plans in partnership with the management so as to ensure that strategic goals are reached
• Perform data analysis and generate relevant tracking reports
• Assist with various administrative duties, including handling customer phone calls, order processing, inventory control, etc.
• Handle special ad-hoc projects, based on management’s requirements
• Assist with some daily administrative matters, including order processing

Key Requirements:

• Diploma/degree in Human Business Management/Resource Management from a reputable institute.
• At least 5 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

- Understanding F&B related operational systems/tools/devices

- Maintaining safe workplace and efficient workflow to maximise productivity in outlets

- Improve problem solving and communication skills to communicate effectively with internal and external stakeholders

- Ensure effective time management to meet deadlines and milestones

- Being able to adapt and respond to the changing demands from internal and external stakeholders in the fast paced environment in the F&B industry

Specific Responsibilities:

- Responsible for new store design & construction project management

- Workflow and procedures for BOH and FOH. Maintaining highest quality of product as according to SOP. Ensure a low level of wastage of inventory and foods. Manpower Planning. Monitor the teams and work closely with them, making sure all staff adhere to health and safety standards.

– Housekeeping like storage areas, ensuring they are secure, neat, clean, hygienic and adhere to SFA standards

– Weekly ordering of ingredients and fresh foods to maintain adequate stock levels and coordinate all aspects of deliveries and maintenance of records.

- Identify operational deficiency and provide solutions to improve workflow and maximize productivity

- Lead and motivate staff in achieving sales targets and customer satisfaction

- Customer service satisfaction and enhance guest experience at the shop

- Any other appropriate duties and responsibilities as assigned