• Manage daily operations of the Centre, ensuring compliance with licensing standards.
• Assist with budget management and ensure cost-effective Centre operations.
• Oversee Centre logistics, procurement of supplies, and manage relationships with suppliers, vendors, and contractors
• Handle all enquiries, feedback, complaints, and incidents related to Centre operations.
• Maintain and update all Centre operations documentation for audit purposes.
• Oversee staff scheduling and ensure adequate clinical team coverage as needed.
• Manage interactions with internal and external auditors and assist in updating Centre policies.
• Conduct internal audits and investigate incidents as needed.

Requirements:

• At least 5 years’ of operations | centre management experience
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

 Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

 Schedule service appointments and manage the service workflow.

 Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

· To raise parts ordering request forms for customers’ cars as requested by service

advisors/technicians via the Power Apps.

 Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.

 Identifying and ensuring correct parts are issued out to our technicians for repairing at our

workshop as well as to ensure all parts issued out are discarded/invoiced via our DMS.

 Keeping records of all ordered / special ordered parts and to ensure parts ordered are to be

issued out to the requestor.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our Client is one of the Top 10 Fortune 500 MNC in the Oil and Gas industry.

• Coordinates SC Operational services to realise the short-term plan which include: Marine,

Land Transport of Materials and People; Operation of Cross-dock facility, Supply Bases,

Warehouses, Yards; and management and disposal of Waste and hazardous materials.

• Ensure that all materials, equipment and tools are documented (incl. SDS), stored, preserved, handled, staged, stowed, moved, loaded and unloaded safely, efficiently and in compliance to global standards and procedures. Manage the preparation, processing, verification, and administration of transport documentation relevant to transport of materials and equipment from/to Warehouse/asset.

• Ensure optimised capacity planning with operations, related to materials storage and handling, usage of space and resources (equipment and people) whilst achieving agreed performance and service delivery levels to facilitate contractor business performance reviews.

• Optimise Warehouse and Yard layouts (traffic and master storage location plan) considering Transport requirements, space utilisation, material preservation and security (incl. Bulk and Waste). Monitor actual performance metrics against the agreed targets and service levels, reacting to underperformance and driving continuous outcomes improvements on a sustainable basis.

• Drive execution of 3rd party service contracts, ensuring compliance, mitigating risk/change and identifying opportunities to maximize value for Shell, seeking support from relevant subject matter experts as appropriate.

• Ensure management of waste is executed in line with global standards, procedures and International, National and local regulatory requirements.

• Ensure local Supply Base /Warehouse Operations competence, capability and community, robustly assuring the right experienced, knowledgeable and trained workforce.

• Coordinate the operational services to realise the short-term plan which include Marine and Land Transport of Materials; Operation of Warehouses and Yards; and management and disposal of Waste and hazardous materials. Coordinates the adjustments to the short team schedules, prioritisation, develops alternative solutions and coordination for logistical support for emergencies.

• Manage Surplus materials with the proposal of surplus stock sale strategies together with the waste coordinator, tracking the re-use/sale/disposal of surplus stock and ensure accurate documentation of sale/disposal agreements and the collection of proceeds. Support the Focal point to seek approvals for disposal of scrap/surplus materials, the review & any return to stock of materials with agreed criteria met.

Requirements

· Degree inBusiness, Finance, Logistics, Supply Chain, Engineering OR

· Related Direct inventory, logistics, supply chain, warehouse experience

· SAP Knowledge

• Experience in managing Warehouse/Logistics overall operational performance and to initiate improvements

• Experience in analysing/planning Warehouse/Logistics service requirements and determine resource requirements & responsibilities.

• Understand the business, the end-to-end process in the Supply Chain.

If you are keen to know more about this role, please email Mary at [email protected]and send your resume in MS Word format. Note that only shortlisted candidates will be contacted.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.”

Mary Marquez (EA Regn No: R1326974)

RMA Consultants Pte Ltd (EA Licence No: 93C4403)

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Leasing
• Position Title: Operations Assistant
• Working Location: Benoi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM-5.30 PM, 8.30 AM-6.00 pm, alternate Saturday, alternate working hours)
• Salary Package: Basic Salary up to $2,500 + Variable Bonus + HP Allowance + Company Car Provided
• Duration: Permanent

Key Responsibilities

• Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections.
• Coordinate vehicle deliveries and collections.
• Maintain professional interactions with customers and stakeholders.
• Perform general administrative duties as needed.

APPLY NOW!!!

• Minimum of 1 year of relevant experience is preferred.
• Ability to multi-task.
• Detail-oriented and able to work in a fast-paced environment.
• Effective communication skills and good social skills.
• Team player with a positive attitude.
• Willingness to work overtime when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67703 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Engineering/ Instrumentation
• Position Title: Operations Supervisor/ Operations Manager
• Working Location: Bukit Batok
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $8,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan and monitor daily business operations to ensure alignment with organizational objectives.
• Evaluate business procedures regularly and implement necessary improvements.
• Review financial information and adjust operational budgets for profitability.
• Analyze data to evaluate performance and identify areas for improvement.
• Foster a collaborative team environment, recruiting, training, and coaching employees.
• Handle conflicts or complaints from customers and employees promptly.
• Generate reports and present information to management and stakeholders.
• Ensure successful implementation of business strategy, services, and deliverables.
• Coordinate project closure to distil best practices and ensure lessons learned are logged.
• Provide project planning, milestone management, scope management, and resource forecasting.
• Ensure compliance with regulatory and legal rules.
• Undertake any other operational duties as assigned by management.

APPLY NOW!!!

• Minimum Diploma in Engineering.
• At least 2 years of experience in a similar role, preferably in the process sector or instrumentation.
• Proficiency with Microsoft Office.
• Prior experience in leading a team is a must.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67056 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Operations Executive/ Sales Support
• Working Location: Changi
• Working Hours: 5 days (Monday to Friday 9 AM – 6 PM)
• Salary Package: Basic Salary up to $3500 + $200 (Transport Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle daily rate inquiries from local and international stakeholders.
• Timely response to all inquiries with multiple solutions and accuracy.
• Prepare and manage shipping documents, ensure timely billing, and close job files efficiently.
• Handle all necessary shipping documentation and perform duties related to shipping operations.
• Process customs declarations for import and export shipments.
• Coordinate import and export operations to guarantee timely delivery in line with client timelines.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• Minimum GCE 'O' level / NITEC / Diploma in Relevant Discipline.
• Experience in export operations will be advantageous.
• Candidates without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68683 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Operations Assistant
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $4,500 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Responsible for independently handling all requests for tanks that are leased to customers
• Supporting the Operations department with creating PO’s and SO’s, processing reports, performing stock checks and filing
• Supporting/arranging schedules with surveyors, depots and transport companies
• Assist with monthly invoicing
• Build and maintain a working relationship with the service providers, subcontractors and suppliers
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum 1 year of relevant working experience, preferably at a tank container depot
• Proficient in MS Office and has experience with ERP systems

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68001 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Operations Administrator
• Working Location: Benoi
• Working Hours: 5 days (9 am-6 pm)
• Salary Package: Basic Salary $4,500 + AWS + PB + Transport Provided
• Duration: Permanent Role

Key Responsibilities

• Application for Inspection for New Trailers (assign chassis number, prepare and submit inspection documents to LTA)
• Submission for registration
• Road tax/Inspection for the company and customers' assets
• Apply for VPC and insurance for road tax renewal
• Provide VPC agreements, apply for VPC, and handle invoices
• Apply for renewal and de-registration of vehicles
• Carry out other ad-hoc tasks

APPLY NOW!!!

• Minimum Diploma qualification
• Minimum 1 year of experience in operations or related field
• Able to go to the workshop for some hands-on jobs (check details with the mechanics/technician)
• Experienced in communicating with LTA is advantageous
• Excellent communication skills with clients
• Willingness to learn

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68536 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Operations Cum Admin Assistant
• Working Location: Benoi
• Working Hours: 5 days (9 am-6 pm)
• Salary Package: Basic Salary $3,500 + AWS + PB + Transport Provided
• Duration: Permanent Role

Key Responsibilities

• Prepare quotations for customers, including attaching before and after photos, and follow up on confirmed quotes/POs. Merge with DO for billing.
• Send details to customers to request POs for rental or repairs before billing (e.g., pec, Sankyu, Vac-Tech, Keppel, etc.).
• Prepare commercial invoices and packing lists for export trailers.
• Prepare monthly trailer reports for accounting purposes.
• Manage collections, including sending SOAs, follow-ups, reminder letters, and phone calls.
• Ensure cash term sales/invoices are paid on time.
• Manage cheque deposits.
• Check rental invoices upon issuance and monitor that all customers are billed correctly, including checking in/out of trailers/PM.
• Ensure RO1 form files and new trailer DO files are complete.
• Re-check export trailer invoices for de-registration before filing.
• Manage signed quotes from customers for billing and audit purposes for rental agreements.
• Prepare monthly repair summaries.
• Arrange container bookings through CMS.
• Handle any other ad hoc duties assigned by superiors.

APPLY NOW!!!

• Minimum Diploma qualification.
• Minimum 1 year of experience in operations or related field.
• Experienced in CMS is advantageous.
• Excellent communication skills with clients.
• Willingness to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68537 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Medical Advisor - Pharmaceutical

The Opportunity

As the Medical Advisor you will play the integral role of the scientific expert and the primary interface between your organisation and the external medical community.

You will have the opportunity to exercise your medical science knowledge in defining key scientific messages and to apply your commercial acumen. You will have the opportunity to be involved in education forums, symposia to lead strategies in communicating scientific therapy needs.

What we look for:

• You have achieved a strong Medical, Pharmacology or Life Science related academic background (Masters, PharmD, PhD or MD)
• You have gained experience as a Medical Advisor / Medical Affairs / Medical Liaison role in a global organisation
• You have good commercial awareness of the medical device or pharmaceutical business
• You have knowledge of Clinical Trials and Medical Affairs
• You can develop partnerships with investigators, key opinions leaders and healthcare professionals
• You have the ability to provide scientific support to marketing teams and their programmes
• You maintain the highest scientific standards and expertise and can maintain strong peer to peer collaborations with KOLs & HCPs through scientific exchange and discussion
• You are passionate to advance the understanding of treatment and research towards improving patient care solutions based on sound scientific and medical evidence
• You are inspired to contribute and make a difference in the medical industry

What we offer:

• Competitive remuneration and benefits
• Working with a strong drug portfolio
• Globally leading pharmaceutical company
• Further career advancement

What’s next?

We welcome the applications of those within the pharmaceutical or medical device industry. If you meet the qualifications and experience, then we are interested to hear from you and to discuss your advancement of your career.

Shortlisting is now taking place - please reply to this posting with your most updated CV, current and expected salary.

We apologise that due to the high volume of applicants we may be unable to respond to everyone. Should you not hear from us, please assume your application was unsuccessful for this time and we welcome your application again the next.

We look forward to considering your application.

Engage Group Life Sciences – Singapore

[email protected]

Engage Group Pte.Ltd is a licensed business under the Ministry of Manpower: (EA: 18C9316)

Responsibilities:

• Perform picking, packing, loading and unloading work goods
• Check and inspect goods packing and delivery instruction prior to delivery/shipment including damage good and discrepancies to ensure accurate quantity, type and condition
• Warehouse housekeeping including cleanliness and ensuring inventory are well organize
• Responsible for physical stock count to ensure accuracy of stock movement and inventory
• Any other tasks as required by Supervisor

Requirements:

• Preferably who can operates reach truck
• No experience are welcome to apply as training will be provided
• Working Days: 5.5 days work
• Work Location: Changi South

Benefits:

• Nearby EXPO MRT and bus stop
• Annual and medical leave
• Medical benefit
• Insurance benefit
• Salary increments (to be paid according to work performance)

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

· Works closely with the management on strategic business planning and operations.

· Manage respective outlets and its operational and manpower planning (Work schedule, headcount, cost etc) to ensure Outlet Operation runs smoothly.

· Manage cost controlling of ingredients, food purchasing activity of ingredients and equipment maintenance for the store. Ensure adequate stocks and supplies for daily sales.

· Guide and train new staff (full-time, part-time, interns etc) Train and develop Trainee Manager / Outlet Manager candidate.

· Educate and train staff to use various selling techniques to suggest additional purchases and upsell to customers.

· Monitor and be responsible for sales performance of respective outlets and drive sales to hit the target set by management.

· Interview part/full timers when necessary.

· New Outlets setup.

· Check scheduling of manpower in the stores is in accordance to requirements stipulated by management,

· Work with management on the manpower deployment and hiring needs of the stores, interviewing etc

· Oversee the store managers on the management of the stores, ensuring that all SOPs are followed accordingly.

· Work with the store managers on cash management and other store operations matters like platform deliveries, ensuring that all equipment is kept in operational ready conditions, adequate stocks for sales, pest controls check, adhere to strict food hygiene and regulatory standards by SFA and other regulatory bodies.

· Oversee the training of new hires in accordance to training manuals

· Ensure that all menus are updated in store and in all the delivery platforms if there are any changes.

· Follow up with the replacement of all store equipment when needed, including POS system, mobile ordering system and self-ordering kiosk.

· Work with Business Development and Marketing on the introduction of new/seasonal products and sales promotion etc

· Work with Accounts department to ensure all sales takings and cash kept in stores are accounted for.

· Any other duties as assigned by the management.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales