1. Perform day-to-day operational activities in relation to Inward Telegraphic Transfer (ITT) / Outward Telegraphic Transfer (OTT)
2. Ensure completeness and correctness of customer instructions before processing
3. Perform daily reconciliation of ITT/OTT payments
4. Collaborate widely with internal stakeholders and ensure that their ITT/OTT payment related queries are timely addressed, and issues timely resolved.
5. Ensure timely escalation of system issues and work with tech counterparts to resolve those issues

Internal ref: 9318

Regards,

Lini

Recruitment Consultant

R22108463

We are seeking a highly motivated and experienced Operations Manager to lead and manage our operations.

Responsibilities:

• Oversee day-to-day operations, ensuring seamless execution of both inbound and outbound activities.
• Maintain accurate inventory records, reconcile stock with data storage systems and ensure effective control processes are in place
• Collaborate with other internal and external departments to ensure smooth and timely delivery of products to clients
• Ensure a safe working environment by enforcing safety protocols, compliance with health and safety regulations, and adherence to all legal requirements.
• Track operational performance and provide regular recommendations to management
• Identify and resolve any operational issues, ensuring minimal disruption to services and maintaining high level of customer satisfaction

Requirements:

• Minimum 3-5 years of experience in operations management
• In-depth understanding of operations management, inventory management, warehouse systems and supply chain processes
• Ability to multitask and manage priorities under tight deadlines
• Proven ability to lead, manage and develop a team with strong interpersonal and communication skills
• Takes ownership, an inventive problem-solver, and maintain a high level of accountability

We are seeking a highly motivated and experienced Operations Manager to lead and manage our logistics operations, ensuring smooth, efficient, and cost-effective service delivery across all functions.

Responsibilities:

• Oversee day-to-day logistics and warehouse operations, ensuring seamless execution of both inbound and outbound activities.
• Supervise and lead a team of warehouse staff, drivers and delivery attendants, ensuring adherence to company processes and quality standards
• Continuously improve workflows, ensuring efficiency in route planning, inventory control and space utilisation
• Maintain accurate inventory records, reconcile stock with data storage systems and ensure effective control processes are in place
• Collaborate with other internal and external departments to ensure smooth and timely delivery of products to clients
• Ensure a safe working environment by enforcing safety protocols, compliance with health and safety regulations, and adherence to all legal requirements.
• Track operational performance and provide regular recommendations to management
• dentify and resolve any operational issues, ensuring minimal disruption to services and maintaining high level of customer satisfaction

Requirements:

• Minimum 3-5 years of experience in logistics/operations management
• In-depth understanding of logistics operations, inventory management, warehouse systems and end-to-end supply chain processes
• Ability to multitask and manage priorities under tight deadlines
• Proven ability to lead, manage and develop a team with strong interpersonal and communication skills
• Ability to analyse operational data, identify trends and implement corrective actions to improve performance
• Takes ownership, an inventive problem-solver, and maintain a high level of accountability

About us:

Royal Logistics Solutions Pte Ltd is is a leading logistics solutions provider, specializing in transportation logistics, warehousing, material handling, and labor supply. We pride ourselves on delivering customized solutions for businesses across various sectors. As we continue to expand, we are looking for driven individuals to join our team and help us achieve new heights.

1. Analyze and improve organisation processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations

6. Responsible for all operational department managers and supervisors, with review/approval responsibility for all operations employees

7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints

8. Provide weekly operation status report to General Manager

9. Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

Salary Package:
Gross Salary: Up to $3000

Key Responsibilities:

· Promote skincare and makeup products, offer consultations, and build strong customer relationships.

· Meet sales targets, perform product demos, and ensure accurate POS transactions.

· Maintain stock accuracy, update member database, and manage inventory effectively.

· Provide accurate product information and interact effectively with customers.

Requirements:

· Minimum 1 -2 years of working experience in the F&B field or service line for senior level.

· 1+ years of retail sales experience, ideally in beauty

· Willingness to work shifts, weekends, and holidays

· Passionate about beauty and customer service

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Stagnant for being an interior designer or in creative line with only fixed basic salary or project commission income?

• As project consultant consultant on-site for a direct supplier platform, that is passionate in changing the interior design industry and also ready to work together in a dynamic team.

Welcoming project managers with more than 2 years experience as well and looking for a change in environment.

• With a strong base, you only handle genuine quality clients.

Description: • Manage and follow up clients assigned.

• Provide professional design development and budget sharing.

• Work well as a project coordinator for smooth project management.

• Create design proposal, concept mood board and space planning. • Initiate and plan out the project timeline

Perks We’re Offering:

• 100% coaching and guidance provided

• In-house project coordinator to support project and client management

• Flexible working hours

• Career advancement for achievers

• Team work environment

As an Applicant:-

• Passionate in design.

• Openminded.

• Goal driven.

• Great work ethics.

• Sales consultant or interior design background would be ideal.

• No background experience more than welcome.

To enquire for more information or to express your interest, simply submit resume to us now.

Be part of our young team of driven and dedicated professionals

Located at an International School, you will be handling daily operations and coordination for all relevant stakeholders, clients, subcontractors and other staffs. You will ensure the preparation and execution of bus routes are in a safe, efficient and reliable manner.

Requirements

• Manage all elements of planning, organization, coordination, supervision and customer service of the operational aspects of assigned school.
• Effective management of client's expectation and alignment of operational performance.
• Oversee daily operations of assigned school account.
• Manage and plan the most effective and efficient bus routing plans.
• Implement and monitor proprietary Transport IT system to assist daily operational needs.
• Coordinate all student travel requirement with high level of health and safety in mind.
• Incident and accident investigation and report writing when required.
• Timely review and oversee all finance function of school accounts.
• Periodic and consistent report generation for trend studying and analysis of operational requirements.
• Resourceful engagement of new sub-contractors required to support operational needs.
• Manage, coach and develop work subordinates and sub-contractors.
• Conduct regular workshop and briefing for team members to update.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties assigned by immediate supervisor / manager.

Position Requirement

• Diploma in related field (Business Management, Logistics or Transportation).
• High level of interpersonal skills.
• Previous experience in managing transport or school bus transport business is advantageous.
• Strong leadership skills in order to lead a diverse team of employees and sub-contractors.
• Communicate effectively both verbally and in writing.
• Excellent customer service skills priority to attend to customers' needs.
• Ability to analyse problems and complaints and train subordinates.
• Excellent mediation skills and ability to handle difficult customers and stakeholders.
• Proficient in Microsoft Office and basic IT applications.
• Work independently under minimum supervison.

Interisland Technology and Engineering Pte Ltd is looking for a proactive and results-driven Operations Manager to oversee and streamline our operational activities. The ideal candidate will be responsible for managing day-to-day operations, optimizing processes, ensuring the efficient delivery of projects, and improving overall performance across various departments. This leadership role requires a strategic thinker who can drive operational excellence while maintaining high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

• Oversee and manage the daily operations of the company, ensuring efficient and effective processes across all departments.
• Develop and implement operational strategies, policies, and procedures to support business goals.
• Coordinate with project teams, engineers, and other stakeholders to ensure that projects are delivered on time, within scope, and within budget.
• · Optimize resource allocation, including manpower, equipment, and materials, to ensure operational efficiency.
• Identify opportunities for process improvements and implement changes to drive productivity and reduce costs.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Monitor key performance indicators (KPIs) and prepare regular reports on operational performance for senior management.
• Lead and manage a team of supervisors and department heads, providing guidance, training, and support to achieve company objectives.
• Manage supplier and vendor relationships, ensuring quality, cost-effectiveness, and timely delivery of goods and services.
• · Resolve operational issues, troubleshoot problems, and ensure minimal disruption to project timelines.
• Support the HR team in workforce planning, recruitment, and performance management within operational teams.
• Foster a culture of continuous improvement, collaboration, and high-performance within the operations team.

Requirements:

• Degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 5 years of experience in operations management, preferably in construction, marine, or process industries.
• Proven track record of managing complex projects and operational processes.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent problem-solving, decision-making, and analytical abilities.
• In-depth knowledge of operational best practices and regulatory requirements.
• Strong communication and interpersonal skills, with the ability to interact with all levels of management and external stakeholders.
• Proficiency in project management software, Microsoft Office Suite, and other relevant tools.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Join Interisland Technology and Engineering Pte Ltd as an Operations Manager and play a key role in driving operational efficiency and excellence across the company. This is a high-impact position with opportunities to contribute to the company’s growth and success.

With or without experience welcome. Otherwise, OJT/training will be provided!

- Location(s): CBD

- Working Days: 6 days/week

- Working Hours: 11am to 11pm (2 hrs break)

Job Description & Requirements

- Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.

- Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.

- Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.

- Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.

- Monitor and control wastage and food costs to maintain profitability.

- Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.

- Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.

We Offer:

- Competitive salary and benefits package.

- Opportunities for career advancement and skill development.

- A dynamic and supportive work environment.

- Staff discounts on meals.

How to Apply:

Sent your resume and a cover letter via this platform

1. Team Leadership

Lead, supervise, and mentor a team of restaurant.

Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

Develop and implement efficient services to the customer.

Coordinate service calls, prioritize tasks, and allocate resources effectively.

Ensure prompt response to emergency repair requests.

3. Expertise

Stay updated on new menu and new dishes.

Identify opportunities for process improvement and implement best practices.

4. Customer Satisfaction:

Establish and maintain strong relationships with clients.

Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

Develop and manage the departmental budget, ensuring cost-effective operations.

Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

Ensure compliance with industry regulations, safety standards, and company policies.

Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

Manage and control the inventory of material and equipment.

Coordinate with suppliers to ensure the qulity of the food material.

8. Reporting:

Provide updates to senior management on departmental performance and challenges.

Requirements:

At least 2 years of working experience in the related field.

Positive attitude, good interpersonal & customer-centric skills.

Ability to work independently and collaboratively in a team.

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

The Operations Manager oversees the daily functions and long-term strategic goals of multiple restaurant locations, ensuring operational excellence, financial performance, and customer satisfaction. This role involves supervising restaurant teams, driving brand consistency, optimizing costs, and ensuring compliance with food safety and workplace safety standards.

The Operations Manager also plays a key role in people management, developing high-performing teams, and maintaining a positive work environment that aligns with company values and objectives.

Job Description

1. Operations

• Oversee daily activities of multiple restaurants to ensure smooth and efficient operations in both front & back of house.
• Drive operational excellence, training, and compliance
• Ensure adherence to the service quality, staff performance, overall guests’ satisfaction, ambiance & value as well as relevant regulatory requirements
• Conduct regular inspections to ensure operational standards, cleanliness, and functionality are maintained & compliance across restaurants
• Implement SOP and all other operational procedures
• Monitor all restaurants, ensuring adequate resources at any given times, address and resolve operational issues promptly, ensuring minimal disruption to service
• Responsible for development, day-to-day direction and coaching for the Operations Team. Ensure performance measurements and individual development plans are implemented

2. Brand Building

• Uphold and promote the company’s brand standards across all outlets
• Collaborate with marketing teams to execute campaigns that align with brand values and objectives
• Ensure consistent execution of national and local store marketing initiatives to maximize visibility and sales
• Reinforcing brand identity through excellent customer experiences

3. Cost Management

• Analyse and manage P&L statements to optimize financial performance
• Monitor expenses, control labour costs, and identify areas for cost-saving opportunities for each restaurant to ensure efficient operations, including achieving budgeted revenue
• Set and align forthcoming monthly targets for sales turnover, food and labour cost, operating expenses and monitor closely to ensure these targets are met
• Recommend new marketing or operational policies and procedures when necessary to keep up with demand and market changes
• Implement systems for inventory control to reduce waste and improve efficiency

4. People Management

• Hiring, training, and supervising front and back-of-house staff.
• ⁠Scheduling shifts and ensuring adequate staffing levels during peak times.
• Lead, motivate, and develop restaurant management teams to achieve business objectives
• Conduct performance evaluations, provide feedback, and create development plans for staff
• Ensure staffing levels meet operational needs while minimizing turnover
• Foster a positive work environment that encourages collaboration, engagement, and career growth

5. Compliance, Service & Cleanliness (CSC)

• Ensure all restaurants comply with all company policies, food safety and sanitation regulations
• Conduct routine audits to maintain high standards for raw and cooked food handling
• Conduct regular safety inspections to identify hazards and ensure corrective actions are taken
• Provide training and updates to staff on food safety protocols and best practices, safety training and emergency preparedness plans for all employees
• Respond promptly to any food safety concerns or incidents to safeguard customers and the brand
• Enforce compliance with workplace safety policies and local regulations
• Maintain records of safety incidents and implement preventive measures to reduce risks
• Review and ensure outlets’ restaurant visitation scorings are maintained at required standards

6. Business Strategic Projects

• Identify, evaluate, and recommend prospective markets, new products, or services.
• Recommend refurbishment plan and/or remodelling of the restaurants’ image and physical appearance and overall ambience in-line with brands’ needs and industry direction.
• Plan and execute investment and reinvestment projects, including new restaurant opening, remodelling/refurbishment, equipment purchase, etc

7. Others

• Perform any other additional responsibilities as assigned by the General Manager of Operations & Marketing

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

• Manage the full recruitment process, including sourcing, interviewing, selecting, and onboarding new hires.
• Conduct talent mapping to identify potential candidates for current and future roles within the company.
• Build and maintain a talent pipeline, using market trends and research to predict hiring needs and engage with top candidates.
• Assist with workforce planning by understanding business needs and aligning recruitment efforts accordingly.
• Work closely with senior leadership to create and implement talent strategies that support company growth and objectives.
• Ensure recruitment practices follow best standards, improving sourcing methods and the candidate experience.
• Keep up to date with employment laws in Southeast Asia and ensure compliance in all recruitment and employee management activities.
• Build strong relationships with internal teams, managing stakeholder expectations and ensuring timely recruitment delivery.
• Support programs that focus on employee development, performance, and retention.
• Track and report on recruitment metrics and other key talent management data regularly.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is one of the leading player in education industry. Due to business needs, they are now recruiting a Sales Advisor to be part of their Sales Team for ongoing transformation projects.

Duties of Sales Advisor:

• Engage with customers at roadshows and events.
• Promote lifelong learning through various courses.
• Share details about programs.
• Provide excellent customer service and follow up with inquiries.

Requirements:

• Min 1 year of sales experience is preferred
• Entry level are welcome to apply
• Comfortable to travel across different sites

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

We are looking for a full-time Retail Sales & Operations Supervisor/Assistant Sales & Operations Manager to join our team in Singapore. As a Retail Sales & Operations Supervisor, you will be responsible for overseeing the day-to-day operations of our retail stores, managing and training our sales team, and ensuring that we meet our sales targets. In this role, you will also be responsible for ensuring that our stores are well-maintained and that our customers receive an exceptional shopping experience.

Qualifications

• Proven work experience as a retail supervisor or in a similar role
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make sound business decisions
• Knowledge of retail operations and industry trends
• Experience in customer service and sales techniques
• Experience in a fast-paced, high-volume retail environment preferred
• Proficiency in Microsoft Office Suite
• Able to work flexible hours, including evenings and weekends