Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Who are we looking for?

We are looking for someone to assist the building of the brand and social media management for our partners!

You will work directly with the operations team to bring marketing ideas to life and liaise directly with our retail partners to coordinate deliverables.

What are you supposed to do?

• Maintain online social channels and digital presence (Instagram, Linkedin, website etc.)
• Create content for online social channels (Design curation, event photo taking, social media captions etc.)
• Develop content strategies to enhance brand awareness; monitor and analyze marketing performance metrics to refine efforts for better outcomes
• Collaborate with Partners to coordinate deliverables and ensure timelines are achieved
• Work closely with the design team to ideate and propose creative solutions tailored to client requirements; ensure timely communication and coordination between clients and the design team.
• Provide feedback to the design team to ensure customer satisfaction and brand alignment.
• Support in operational matters and events

And.. hopefully more!

Are you..

• Proficient in written and spoken English?
• Comfortable with interacting with partners/clients?
• A digital marketing lover (or least a fan of it)?
• Excited to attend events and decent at photo taking (the bar for “decent” is really low)?
• Proficient in design software such as Figma, Photoshop etc. (this adds brownie points but isn’t a requirement!)?

We are a growing network of coffeeshops renowned for providing excellent dining experiences. We are seeking a results-driven Operations Manager to oversee multiple coffeeshop outlets, ensuring seamless operations and delivering exceptional customer satisfaction. This is a highly demanding role that requires frequent travel, weekend work, and a hands-on approach to management.

Key Responsibilities:

1. Operational Oversight:

• Oversee daily operations of multiple coffeeshop outlets, ensuring consistency and efficiency across all locations.

• Develop and enforce operational standards, policies, and procedures.

2. Team Management:

• Recruit, train, and manage outlet managers and staff, fostering a culture of excellence and accountability.

• Conduct regular performance reviews and implement improvement plans when necessary.

3. Quality Assurance:

• Maintain high standards of food quality, cleanliness, and customer service.

• Conduct routine checks to ensure compliance with health and safety regulations.

4. Financial Accountability:

• Manage budgets, control costs, and maximize profitability for each outlet.

• Analyze financial reports and implement strategies to improve revenue and reduce expenses.

5. Market and Customer Insights:

• Monitor market trends and competitor activities to identify new opportunities.

• Gather customer feedback and implement strategies to enhance customer satisfaction.

6. Travel and Flexibility:

• Mandatory travel within and outside Singapore to oversee operations, attend meetings, and explore growth opportunities.

• Work on weekends, public holidays, and irregular hours as required to meet operational needs.

7. Crisis Management:

• Quickly address and resolve operational issues, staff disputes, or customer complaints.

Requirements:

• Experience: Minimum of 8 years in operations management within the food & beverage (F&B) or retail industry, with experience managing multiple outlets.

• Skills:

• Exceptional leadership and organizational skills.

• Strong problem-solving and decision-making abilities under pressure.

• Excellent communication skills in English (additional languages are an advantage).

• Attributes:

• Flexibility to travel regionally and work on weekends and public holidays.

• Ability to thrive in a fast-paced, high-pressure environment.

• Technical Knowledge: Familiarity with POS systems, financial management tools, and F&B industry software.

Junior Marketing Operations Executive (Admin)

Salary: $2000 - $2400

Working Days: Mon - Fri

Working Hours: 10am - 6pm

Working Location: Tiong Bahru

Job Responsibilities

• Manage communication between Sales & Marketing team to ensure all are aligned with product delivery strategy.
• Build rapport with both internal and external stakeholders to ensure projects are delivered on time.
• Conduct internal and market analysis to identify key areas of growth for new products.
• Help build and improve resilient internal processes that will allow the business to scale quickly.
• Issuing invoices and airway bills to customers and counterparts.
• Assist in some packing and labelling for products delivery
• Reply to customer inquiries via email and on social media platforms.

Requirements

• Must have knowledge of appropriate software including Ms word, excel, power point, google etc.
• Possess at least Nitec education

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibles:

a) Drive the planning and development of clinical services initiatives and programmes

b) Assist in the crafting of strategies, set up operational processes and workflow designs

c) Execute a coordinating role with associated business units and partners to achieve project progress or milestones within the stipulated timeline.

d) Provide operations support in clinical projects implementation, including tracking of deliverables and outcomes.

f) Support the planning on various projects and events

e) Provide the necessary administrative and secretariat support to assigned portfolios

Requirements:

• Degree in related study
• Relevant experience will be an advantage
• Excellent communication skills

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

A pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.
• A Master’s degree is an advantage.

Experience

• 5–10 years of senior leadership experience with significant exposure to both hotel and healthcare operations.
• Proven track record of managing large teams in high-performance environments.

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR)
• Lanuguages: Ability to converse in Mandarin as required to liaison with Chinese clients
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Working days : 9am to 6pm (Mon to Fri) – To be expected to work during weekends to meet the hiring needs

Working location : To be based onsite at either RWS or GBTB or HQ sometimes

2 years contract

Basic salary up to $7.5k

Annual leave : 7 days

Medical benefit: GHS and outpatient

Notes : Need to do full fledge HR function. Sole contributor at the start. maybe 1-2 executive to hep out in day to day scope.

Need to help in doing rostering/scheduling together with ops manager. Expected to draft up all the policy etc, incentive program etc

Job Scope:

• Lead a HR Team to manage the full cycle of HR function across the full employee lifecycle, from talent acquisition to employee exit, ensuring all HR activities are strategically planned, budgeted, and effectively executed to support Operations.
• Provide leadership, mentorship, and development opportunities to the Talent Acquisition team, fostering a culture of continuous improvement and accountability.
• Supervise the Talent Acquisition (TA) Executive and collaborate with Operations units on manpower needs to ensure timely resource deployment for daily operations
• Act as an advisor to Operations Management on compliance and regulatory matters, including handling employee grievances and employee relation matters.
• Responsible for Project HR budgeting, payroll management, covering personnel and recruitment costs.
• Lead the annual performance management process, ensuring it is effectively communicated and implemented within the division.
• Work closely with Operations units to understand their objectives and deliver HR support to achieve these goals.
• Build and maintain strong relationships with key stakeholders to influence and drive HR strategies that support business growth and performance.
• Stay updated on industry trends, practices, and statutory guidelines, and explore innovative HR solutions.
• Other ad hoc duties as assigned.

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Tan Kah Lee

EA Personnel Reg No.: R23116010

• MNC
• Basic $4000 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Lorong Chuan
• Working days : Monday to Friday
• Working hours : 8.45am to 5.45pm
• No experience required

Job Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma)
• Diagrams and evaluates existing processes
• Organizes, leads and facilitates cross-functional project teams
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems
• Measures performance against process requirements. Aligns improvement to performance shortfalls
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality
• May deliver presentations and training courses including measurement, analysis, improvement and control
• Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses
• Collects and analyzes process, quality and/or financial data
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making
• Other duties as assigned

Requirements:

• Diploma / Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Operations Executive - 5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the Operations Executive

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to select and develop own team of staffing(s) through recruitment and interviews

- to liaise internally with HR on staffing support and training needs

- liaise internally with DB on new projects preparation and implementation

- to participate in discussion with clients on business needs.

Requirement

• NITEC/ Higher NITEC/ Diploma/ Degree in any discipline
• Candidate is to be competent in english/ chinese
• Candidate is to be competent in basic computer skills
• Candidate is to have strong communication skills
• Candidate should have experience in both people and project management

Remuneration and entitlements

• Gross salary from $2800 to $4000
• Health and Wellness benefit of $180 per year
• Good performance reward
• Performance Bonus
• Annual Leave
• Medical Leave
• Hospitalization Leave
• Birthday Leave
• Group Hospital Surgical Insurance
• Corporate Individual Scheme (CIS) - M1

Job Types: Full-time, Fresh graduate

Pay: $2,800.00 - $4,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Professional development

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• 13th month salary
• Performance bonus

Experience:

• Operations management: 1 year (Preferred)
• project management: 1 year (Preferred)

Work Location: Hybrid remote in Singapore 608526

Expected Start Date: 15/10/2024

contact Grace 87952790

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Contract Period: From 1 January 2025 to 31 Dec 2025

Personnel to be deployed at the following hours:

• Mondays to Fridays: 7:30 am to 4:30pm, inclusive of 1hr lunch break

• Service is not required on Saturdays, Sundays and gazetted public holidays

• Service is not required on scheduled school holidays (Youth Day holiday and Teachers’ Day), and school event days (Chinese New Year Eve, National Day Eve, Teachers’ Day Eve, Christmas Eve and New Year’s Eve).

The Services required of the Personnel are as follows:

Cookery Room / Kitchen (Main Duties)

• Assist in placing order for food and ingredients.

• Assist in receiving and storing food supplies in both kitchens.

• Assist in preparation of ingredients prior to the start of the practical lessons.

• Mop and clean the floors of both kitchens daily to remove oily/greasy stains.

• Assist in the setting up and sorting of kitchen equipment and utensils.

• Assist in maintenance of perishable food supplies and items with expiration dates.

• General maintenance of cleanliness for both kitchens and to prevent accumulation of dust.

• Cleaning the refrigerators in both kitchens periodically

• Wash, dry and keep kitchen equipment and utensils used by teachers for lesson demonstration to students.

• Stow away crockeries and utensils previously left to dry.

• Cleaning of sink and window ledges, storage shelves and cupboards periodically.

• Tidying up the kitchen floors, sinks and centre tables after each practical lesson.

• Machine wash, dry, fold and neatly store dish cloths and tea towels used during practical lessons.

• Final check that safety valves are turned/switched back to neutral positions at the end of the day.

• Maintain neatness of utensils in shelves, cupboards, cabinets and drawers.

Cookery Room / Kitchen Stock-Check Duties

• Replace broken glassware from stock and be responsible for all equipment used in the teaching of Food & Consumer Education (FCE) / Food & Nutrition Science (NFS) lessons.

• Keep a stock-book and breakage record to indicate necessary item replacement.

• Prepare an inventory stock-list annually for the annual stock-take exercise.

Operations Support Duties

• To assist in cleaning special rooms and cabinets/cupboards and shelves and instruments/equipment or apparatus as deployed by the Operations Manager

• To help with emergency duties in the movement of resources, tables and chairs and simple logistics as required by the Operations Manager.

The Personnel is also expected to perform any other duties as and when assigned by the Administration Manager and the School Leaders.

The Personnel should preferably have the following qualifications, skills and experience:

• Able to read and converse in Simple English, equivalent to primary six level

• Has one (1) year of work experience as a Kitchen Helper / OSO / Cleaner / Hawker’s Assistant

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Residential address (for job matching by location)

3. Minimum expected salary

4. Relevant education/qualification certificates and testimonials

Key Responsibilities:

• Assess clients' insurance needs and provide appropriate solutions.
• Develop and maintain strong relationships with clients, understanding their goals and concerns.
• Present and explain insurance policies and products to clients, ensuring they understand their options.
• Customize insurance plans to meet clients' specific needs and budgets.
• Handle policy renewals, modifications, and claims.
• Stay updated on industry trends, regulations, and best practices.
• Collaborate with team members to achieve sales targets and business objectives.
• Provide exceptional customer service and support.

Qualifications:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Highly organized and detail-oriented.
• Performance driven

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and resources to help you succeed.

How to Apply:

If you are a dedicated and proactive individual with a passion for helping others and a desire to grow your career in this industry, we would love to hear from you!

Role Overview:

Your mission is to deliver an exceptional spa experience by managing appointments, supporting our team, and ensuring every client feels valued and rejuvenated. Your role is key in maintaining a seamless, serene environment that embodies our commitment to top-notch service and wellness.

Responsibilities & Duties:

• Be the first smiling face our clients see, ensuring their journey from booking to bliss is seamless.
• Keep everything running like clockwork—appointments, schedules, and all the little details. Including digital touchpoints in spas
• Handle housekeeping duties and manage inventory to ensure everything is well-maintained.
• Work closely with ground team to ensure the highest quality service.
• Handle inquiries, manage bookings, and maintain client records and to also manage inventory and transactions
• Assist in creating a relaxing, luxurious environment that keeps clients coming back for more.

Job Requirements:

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities and work under pressure.
3. Excellent verbal and written communication skills.
4. Attention to detail and strong problem-solving skills.
5. Ability to maintain a calm and professional demeanor under pressure.
6. Bilingualism is a plus.
7. Opportunity for growth into more senior roles with increased responsibilities and leadership opportunities based on performance.

Role Overview:

Your mission is to deliver an exceptional spa experience by managing appointments, supporting our team, and ensuring every client feels valued and rejuvenated. Your role is key in maintaining a seamless, serene environment that embodies our commitment to top-notch service and wellness.

Responsibilities & Duties:

• Be the first smiling face our clients see, ensuring their journey from booking to bliss is seamless.
• Keep everything running like clockwork—appointments, schedules, and all the little details. Including digital touchpoints in spas
• Handle housekeeping duties and manage inventory to ensure everything is well-maintained.
• Work closely with ground team to ensure the highest quality service.
• Handle inquiries, manage bookings, and maintain client records and to also manage inventory and transactions
• Assist in creating a relaxing, luxurious environment that keeps clients coming back for more.

Job Requirements:

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities and ability to work under pressure
3. Excellent verbal and written communication skills.
4. Attention to detail and strong problem-solving skills.
5. Ability to maintain a calm and professional demeanor under pressure.
6. Bilingualism is a plus.
7. Opportunity for growth into more senior roles with increased responsibilities and leadership opportunities based on performance.

Job Summary: MONOLOQ is actively searching for a Sales Advisor who exudes confidence and places a strong emphasis on customer satisfaction to join our team. If you're someone who thrives on customer interactions and possesses unwavering self-assurance, this role is designed for you. As a Sales Advisor, your primary objective is to provide exceptional customer service, maintaining smooth store operations, and use your self-confidence to boost sales and create a positive shopping experience. If you are motivated and enthusiastic about delivering outstanding service, we encourage you to apply and become an integral part of our success.

Responsibilities:

1) Greet customers with a warm smile and be readily available to assist them throughout their visit.

2) Confidently engage with customers, actively listening to their needs, and ensuring they feel valued.

3) Efficiently manage daily store operations to guarantee a seamless shopping experience.

4) Participate in various sales activities, including approaching customers, offering product recommendations, promoting our offerings, addressing objections, upselling, cross-selling, and closing sales.

5) Offer valuable feedback on merchandise to influence product planning and cater to customer preferences.

6) Demonstrate your self-assured creativity in merchandise displays to captivate customers' attention.

7) Stay well-informed about our product offerings and industry trends, enabling you to confidently educate customers about product features and benefits.

8) Assist customers in placing online orders and coordinate online order pickups for a seamless experience.

9) Collaborate with the team to meet and exceed sales targets.

10) Be prepared to assist with ad-hoc duties and activities as needed.

Requirements:

▫️Possess strong communication skills with the ability to confidently engage customers.

▫️Exhibit excellent interpersonal skills and maintain a friendly and approachable demeanor.

▫️Be detail-oriented and capable of upholding a clean and organized retail space.

▫️Display the ability to work independently as well as part of a team.

▫️Show enthusiasm for learning about products and sharing that knowledge with customers.

▫️Be flexible in terms of working various shifts, including weekends and holidays.

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Operations Manager | Photography Services Industry

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

The Supreme HR Advisory Pte Ltd (14C7279)

Ong Boon Kiet R22104769

Bridal Boutique Operations Executive

Basic Salary: $2500 - $5000 + Commission

Working Days: 5 Working Days, 9am-6pm, commit on weekend, 2 off per week

Working Location: City Hall

Summary: Serve & assist brides to dress in different of bridal, communicating and managing digital marketing on Instagram to reach more audiences and targeted customers. Must comfortable to work on weekend based on working scheduled.

JOB SCOPES

• Taking care of the bridal boutique for operation and marketing.
• Conceive and develop marketing strategies, Handling of social media in Facebook, telegram, tiktok, Instagram and so on.
• Attending to customer enquiries and assist in gown fitting
• Proactively introduce gowns, accessories, photography and video packages
• Organize marketing campaigns, related workshops and fashion runway shows
• Manage appointed supplier of gown & accessories , monitoring production of gowns.
• Maintain gown & accessories Inventory records
• Manage Sales enquires, issuing Sales Tax Invoice to clients, monitor CGS/Pricing for gowns and create packages.
• Liaise with tailor for gown alteration schedules
• Coordinate with stylists, models, influences and celebrities for Marketing projects
• Make Monthly, Yearly sales report and presentation materials.
• Coordinate with team of wedding planners
• Other ad-hoc related work which assigned by the management, from time to time.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Operations Manager

Salary: $4000 - $5000

Working Days: 5 days, 9am-6pm

Working Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibilities

• Provide leadership, support, and guidance to all staff within the clinic
• Oversee all day-to-day operations of the clinics to ensure the smooth delivery of services to our patients
• Manage day-to-day counter management,e.g answering enquiries through email or phone, following up on appointment etc
• Plan monthly/weekly manpower manning schedule
• Cultivate a positive working environment by promoting employee engagement and development
• Handle customer feedback and service recovery in a timely manner
• Manage the clinic's facilities, billing system and inventory
• Supervise and manage logistics for the coordination of products and vendors
• Ensure all clinical and operational KPIs (sales revenue) of the clinic are met or exceeded
• Manage and review operation policies and procedures in accordance with organizational and MOH requirements
• Work with Doctors to develop aesthetic clinic protocols and procedures to improve staff productivity and ensure optimal patient care

Requirements:

• Suitable candidate should possess minimum 2 years' of relevant experience from service industry such as aesthetic, spa, beauty, retail, or healthcare
• Ability to demonstrate excellent customer service
• Relevant sales experience in beauty or aethetic industry
• Interpersonal skills and ability to communicate at all levels
• Basic PC skills
• Positive attitude, self-motivated and willingness to learn
• Training and uniforms provided

• Assist in project planning, defining scope, and maintaining project schedules.
• Coordinate procurement of materials and equipment, manage vendor relationships.
• Maintain project documentation, contracts, change orders, and reports.
• Act as a point of contact between project managers, subcontractors, and site personnel.
• Monitor construction activities for compliance with specifications and safety standards.
• Promote and enforce safety regulations on the construction site, conduct safety inspections.
• Assist in monitoring project budgets and expenses, identify cost-saving opportunities.
• Manage change orders and their impact on project timelines and budgets.
• Identify potential risks and develop mitigation strategies, maintain contingency plans.

• Position: Operations Executive (From Freight Forwarding)
• Location: Loyang, East Region (STRAIGHT BUS FROM PASIR RIS MRT)
• Working hours: 5 Working days (Monday to Friday 8.30am to 5.30pm /9am to 6pm)
• Salary (commensurate with experience): Up to $3200 + AWS + Insurance Coverage + Dental Benefits
• Duration: Permanent
• Industry: Logistic

Main Responsibilities:

• Ability to handle documentation for all shipments and plan for collection/delivery in order to meet cut-off timing.
• Preparing and processing of shipments
• Follow-up with customers on shipment status, building good customer relationship and assist on customers’ request.
• Responsible to close all job files promptly to meet month end closing of accounts.
• Ability to ensure that KPIs are met.

Requirements:

• Recognized Diploma / ITE preferably in Logistics / Supply Chain / Operations Management
• Good working knowledge for MS Office applications (Excel, Word, PowerPoint, Outlook)
• Bilingual in English and Mandarin to converse with associates who can only speak Mandarin

Email to: [email protected] or call me at: 6398 5689 for more information.

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Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Perform daily manufacturing and job scheduling activities.
• Manage manpower planning and supervise coordination and scheduling processes.
• Ensure adherence to discipline and established standard operating procedures within the Operations Department.
• Implement and sustain 5S practices to boost productivity.
• Supervise distribution and warehouse management processes.
• Work closely with different departments to resolve issues and accommodate changes in project requirements, products, or delivery schedules.
• Undertake other tasks as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270