Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Salary: $2, 500 - $3, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Kwong Min Road (Boon Lay) | Travel to site if required

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

As a Senior/Engineer, Equipment in the NTI, you will be expected to support R&D activities associated with rapid deployment of First-of-Kind equipment, the CIP hardware evaluations and managing on the timeline needed to deploy in current technode/next advance technode on time.

Good team spirit and good collaborations working is needed with various stakeholders including (not limited to) facilities/fab support/Gas & Chemical/EHS/F4/F10/Central team etc with various equipment setup and improvement work necessitated thereof as well as to ensure extended engagement with F4 on the upcoming First-of-Kind equipment in upcoming technode. Expected to work independently with minimal direction and complete projects in a timely manner and achieve set objectives.

Key Responsibilities :

• Install equipment and/or CIP hardware for evaluation by the process development team to enable early introduction, maturity, and adoption for current and next node of 3D NAND technology.
• Work with the Fab layout and facility team to ensure smooth and on time installation and operation of the equipment.
• Work with process development team to quantify benefits of equipment/CIP hardware.
• Develop and optimize existing equipment hardware to meet the productivity requirements of advanced 3D NAND parts.
• Participate with Boise TD equipment development peers on technology choices for the upcoming nodes and able to translate future technology needs into clear equipment requirements.
• Identify disruptive equipment early, work with manufacturing and Boise TD to identify viable evaluation path forward in manufacturing.
• Design and implement advanced equipment monitoring and control methodologies.
• Lead team or sites or suppliers on complex projects in focused meetings with end goal of maturity an equipment technology in record times for technical advantage, cost and productivity.
• Serve as a technical expert within Micron, provide advice and recommendations to senior management on improvements from equipment development. Lead and initiate innovation projects through patents/technical papers.
• Identify and resolve safety hazards; follow safety procedures including lockout, chemical safety, lifting techniques and ergonomically correct methods.

Requirements :

• Bachelor's degree in Electrical & Electronics, Chemical, Mechanical, Materials Engineering or equivalent.
• Minimum 2 to 3 years of experience in the semiconductor industry in the area of equipment engineer roles.
• In-depth understanding of the equipment operation, working principles, troubleshooting and tool installation procedure is a must.
• Exposure to R&D equipment transfer and ability to develop/optimize equipment hardware design is preferred.
• Self-motivated and adaptable to a fast paced environment, demanding and dynamic work environment; flexibility to work for extended hours, as required.
• Excellent communication and interpersonal skills to collaborate with various stakeholders both locally and globally.
• Excellent ability to prioritize and manage multiple projects simultaneously; efficiently utilize available resources or seek peers’ and/or management help to get over the roadblocks to drive to solutions.
• Encourage and enforce safe, compliant behavior through periodic communications and the performance management process.

Optimum Solutions (Registration Number: 199700895N)is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operations/Process Analysts

• Degree in Business Administration, Information Technology, or a related field.
• Minimum of 5+ years of experience in business analysis, process improvement, or a related field.
• 2+ years Working experience in ITSM- ITService Management OR ITAM -ITAsset Management is a must
• Working experience in streamlining Service Catalogue processes by minimizing reliance on the ITSM tool (no-code/low-code workflows).
• Must have working experience ITSM tools and service management processes for at least 2+ years.
• Experience with no-code/low-code platforms is required.
• Strong analytical and problem-solving skills
• Ability to analyze complex processes and identify areas for improvement.
• Proficient in data analysis and visualization tools.
• Basic understanding of microservices architecture and development is a plus.
• Relevant certifications in ITIL, Business Analysis, or other related areas will be advantageous.
• Previous experience in a similar role within a large enterprise environment is preferred.

Job description

· Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

· Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

· Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the organization.

· Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

· Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.

· Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.

· Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

· Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.

Requirements

· Min Diploma or Degree in any field

· Min of 3-5 years of experience in a healthcare setting

· Relevant experience will be an advantage

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected] (Attn: Operations Healthcare- Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

As a Non-Volatile Engineering Group (NVEG) Engineer / Senior Product Engineer in NAND Component Reliability team at Micron Technology, Inc., you will be part of NAND product development team responsible for developing and executing NAND component reliability test strategies for Micron's newest NAND products. You will be working with a group of Engineers to test and characterize Micron's latest NAND product in all Product Reliability aspects, defining reliability gaps and work with cross functional teams to drive for resolution and to achieve product qualification on time.

Additionally, you will be working closely with NAND product, Design, R&D, Fab and Quality teams and your success will be significantly contributing to Micron's strategic objective of maintaining Technology and Product leadership.

Key Responsibilities:

• Work with NAND Reliability Architecture /TD/Media architecture/System integration teams to define and develop reliability stress, test flows and test plans to cover all Product Reliability aspects.
• Responsible for NAND Component Reliability testing execution to meet the aggressive timeline by managing the project schedule and collaborating with Reliability Operation teams for test plan execution.
• Analyze large amounts of reliability data and present it to cross functional teams to assess reliability capacity, defining reliability gaps and drive for resolution and improvements.
• Debug and identify root cause and failures in reliability tests by electric failure analysis(EFA) and Physical Failure Analysis (PFA) and drive for resolution and improvements through cross functional team collaboration.
• Work closely with Global Quality team to define qualification plan, review the qualification execution progress and drive for qualification gating issue resolution.

Requirements:

• Degree in Electrical & Electronics Engineering or related disciplines.
• Good understanding of NAND device operation, Reliability testing and NAND-System integration.
• Good knowledge of semiconductor processing and device physics.
• Good knowledge of statistics and data analysis tools.
• Excellent Problem solving and Analytical skills.
• Effective communication and presentation skills.
• Self-motivated and enthusiastic.

As a Non-Volatile Engineering(NVE) Product Engineer at Micron technology Inc, you will be responsible for driving an effort to accelerate NAND development learning cycles to achieve best in class cycle time from first silicon to qualified system.

Additionally, you will work with various Engineering and Development groups to ensure necessary actions are taken to meet NAND reliability( material assessment flow) product requirements. You will be engaged in developing, validating, characterizing, and qualifying Micron's next generation 3D NAND memory products to power our customer's innovation.

Key Responsibilities :

• Define NAND Flash reliability test flow to assess the product reliability performance and ensure no intrinsic reliability issues escape to customer
• Perform high volume statistical data analysis for NAND intrinsic reliability risk assessment
• Drive Solution Space through electrical failure analysis through trims characterization with root cause understanding
• Develop short term counter measures in form of stresses/screens by exercising Digital and Analog Circuit, Device Physics, Process Engineering knowledge
• Collaborate with Fab, NAND Technology Department, NAND Design, NAND Product Development, System Development and Quality/Reliability team to develop solutions and ship end products

Requirements :

• Bachelor's Degree in Electrical Engineering or related disciplines with at least 3 years of related work experience
• Excellent understanding of NAND Flash Device Physics is required
• Knowledge of Programming Languages such as Python/C/C++ is required
• Effective communication skills in written and spoken English
• Good multitasking skills and ability to set priorities in a fast moving, dynamic environment.
• Excellent problem solving and analytical skills
• Self-motivation and enthusiasm

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Chan Chee Meng
EA 07C3069
R1110620

Rise Above Halfway House is the first secular halfway house for women offenders undergoing community rehabilitation programmes, and is the second all- women residential halfway house in Singapore. It is structured with a range of programmes and interventions to provide a safe and holistic therapeutic space for women residents to rebuild their lives as well as reconnect with family and community.

Job Summary

As an Operations Executive dedicated at our Rise Above Halfway House, your primary objectives are to ensure the safety, security, and smooth functioning of the halfway house day-to-day operations. Your role encompasses a range of responsibilities aimed at maintaining a secure environment for residents, staff, and visitors.

Job Responsibilities

• Ensure the overall security of the premises by following the Halfway House’s SOPs to prevent unauthorised access and mitigate potential risks
• Oversee and actively contribute to the smooth running of operations (24-7 operations)
• Conduct regular patrol to identify and address any security vulnerabilities
• Maintain an updated log of security matters, ensuring accurate documentation
• Ensure seamless handover and takeover of shifts, fostering a smooth transition between operational periods
• Monitor and control access points to maintain a safe and secure environment
• Facilitate the secured entry and exit of residents, staff, and visitors to the Halfway House
• Conduct routine security checks using handheld metal detectors and perform bag searches
• Prioritise the overall safety and well-being of residents, and attending to any emergency needs promptly
• Assist in the issuance of meals and, when necessary, facilitate the distribution of medications to residents
• Act as the first point of contact for any incidents during your duty period
• Promptly report all incidents to the management, providing detailed and accurate information for further action
• Undertake supplementary responsibilities within your role as delegated by your Reporting Officer, which may include active involvement and support in the Halfway House’s events and programs and also to participate as a member of committees for organisational events

Job Qualifications & Requirements

• Diploma in a relevant field such as Security Management, or a related discipline
• At least 2-3 years of relevant experience in security operations in residential setting, correctional facility or a related environment
• Required to work 3 rotating shifts

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Job Highlights

• Overtime Pay / Transport Allowances / Annual Bonus
• Fast Career Advancement
• Multi-Industry Exposure

Job Description

Company Description

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

Key Responsibilities

• Examining, inspecting, sorting, processing, and scanning of electronic products.
• Every supply chain assistant is assigned a few part time office assistant, product testers or packers to manage with daily tasks at night.
• Keeping track of all incoming and out-going products to ensure a smooth supply chain.

Essential Job Functions

• To manage daily processes at night, adapt to demand/supply changes, and ensure product compliance

Benefits

• Flexible working hours from 8-10pm
• Yearly Bonus and AWS
• Medical Insurance Coverage
• Staff Discounts
• Corporate Discount at participating F&B and retail outlets.
• Fast Career Advancement Opportunities
• Multi-Industry Exposure
• 100% Office Environment
• No dusty warehouse or heavy iliftng equipment/machinery

Working Location: East - Airline House - Next to Singapore Airlines HQ

Remarks:

• Only Singapore Citizens
• No experience required as training will be provided

Operations Manager involves in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department) • To assist existing franchise outlets on how to increase their sales and their contribution profit margin • To provide service and support to existing outlets • Maintain good franchise relationships • Handle customer feedbacks and enquiries • Perform any other duties as required and directed by the Company

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

The Senior HR Ops Executive will be the point of contact of the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives. This role involves working closely with senior leadership to drive performance, manage change, and enhance employee experience.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Business Partner or similar role, with a deep understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

• Salary: $5K
• Industry: Banking
• Location: Central

This role is responsible for managing operations procedures, rectification controls, and daily operations. Assisting in monitoring tasks, ensuring timely completion, and providing support to O&T team, Head Office, and external parties.

RESPONSIBILITIES:

​Project Management

• Assist Team Lead/HOD to plan, budget, oversee, coordinate and document on all aspects of O&T projects
• To coordinate O&T related projects with Head Office’s project team and local stakeholders
• To ensure that the scope and direction of each project is on schedule, as well as other department for support

Operations Risk Window

• Assist in monitoring of the Branch operational risk events
• Coordination with Bank’s stakeholders to report operational risk events to senior management / Head Office
• Review and ensure all data input into the operational risk event system are in order
• Follow up on the status of the rectification plan for O&T related risk events

Business Continuity (“BC”) Management

• Develop and conduct periodic review on BC management policy to ensure the practices are in line with regulator’s expectation and market practice
• Work with all functional business areas to develop and maintain a Branch-wide BC management program that addresses business recovery and emergency response management
• Assist and coordinate with departments/teams’ BC plan coordinator to conduct business impact analysis and establishment or perform periodic review for the respective department’s/teams BC plan
• To support all BC plan activities necessary to enable the Branch to manage a crisis event as well as meet compliance requirements for BC planning
• Developing, maintaining and testing call tree effectivity
• Provide BC management awareness training to new/existing staff for Branch-wide annually and as per required
• To participate as an observer in Branch BC drill test. Identify and make recommendations to meet the need of the business
• To facilitate and support stakeholders in annual joint BC drill test with Head Office

Outsourcing Management for O&T

• Advice and guidance to any proposed outsourcing arrangement
• Reviews the completed required outsourcing review checklists to provide guidance whether the required documents are in order
• Ensures that outsourcing risk assessments are performed prior to entering any outsourcing arrangements; and to review the reasonableness of all pre-outsourcing risk assessments and risk mitigation controls, where applicable
• Triggers reminder to O&T to perform post-implementation review, periodic review and contract renewal review for existing outsourcing arrangements
• Maintains a central register for O&T outsourcing and 3rd party vendor arrangements and keep copies of the relevant outsourcing and 3rd party vendor information and record
• Review the results of monitoring activities performed on outsourcing and 3rd party vendor arrangements and provides results of monitoring activities to HOD and follow up with remediation actions if necessary
• Triggers and collates key performance indicator results from O&T; Collate the results and report to management at local and Head Office level.

Procedure Planning

• To manage, establish and review the local operation guideline, policy, procedure and working manual and handle the approval, announcements and system maintenance process

Management Monitoring

• Assist in collating O&T respective units’ monthly key performance indicators, training, leave records and preparation of Head Office report

Perform Key Control/Self-Inspection/Compliance Self-Evaluation Program

• Assist to test on the existing internal controls effectiveness and identify weaknesses and lapse in control for timely remediation
• To coordinate with relevant stakeholders for O&T related key control/self- inspection/compliance self-evaluation exercise

Operational Matters

• Audit Confirmation Letter/Certificate of Balance & Credit
• Oversight on Returned Mail Handling
• Preparation of Monthly Bank Statement

KEY COMPETENCIES:

• Diploma/Degree Holder with minimum 2-3 years of relevant operational banking experience or business analyst with a focus on process engineering and workflows in the banking sector
• String analytical and problem-solving skills
• Good organizational and time-management skills
• Proficiency in MS Office
• Good interpersonal and communication skills

EA License Number: 23C1935 | EA Personnel Number: R155129

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

The Opportunity

• Adecco is partnering our client, one of the world's largest tech organizations
• We are looking for a Retail Operations Executive
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Experience in retail (customer electronics) will be a plus
• Ability to learns and apply professional concepts.
• Good understanding of setting up, operating and maintaining premium brand retail stores
• Strong analytical skills and data driven thinking

Job Description

• Assist to co prepare reports and analysis for Quarterly Business Review and Operation meetings.
• To manage partner relationships to meet overall business objectives, consumer excitement and engagement programs
• Identify and onboard suitable vendors (eg. banks, malls etc) to create in-store traffic and demand generation of our products at our stores
• Analysis of store sellout performance and programs. To develop action plans to ensure improved sellout based on analysis
• Work cross functionally across teams and all levels to initiate, plan and execute programs to improve sales and service
• Overall business development and marketing and ensuring all programs are effectively cascaded and executed at the store level through internal stakeholders and partner teams

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

• Managing Operations: Overseeing the entire card acquisition process from start to finish.
• Process Improvement: Collaborating with various teams (Credit Ops, Tech, Credit Policy, Risk Management) to enhance processes and policies.
• Automation: Streamlining and automating the card application and fulfillment processes.
• Customer Journey: Reviewing and gathering requirements to automate campaign fulfillment and cover all exception scenarios to reduce call volume.
• Customer Exception Management: Handling and resolving customer issues related to onboarding and credit card applications.
• Standardization and Efficiency: Standardizing internal processes and improving efficiency through report automation.
• Accuracy Checks: Ensuring the accuracy and timely completion of daily, monthly, and ad-hoc reports.

Job Requirements:

• Minimum Degree and above
• Knowledge in Payments business, especially credit cards.
• Experience in a financial institute or in the payments industry is advantageous

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

The Opportunity

• Opportunity to work in a leading air hub in Asia (resume booster!)
• Mon - Thu, 8:30am - 6:00pm & Friday, 8:30am - 5:30pm
• Work Location: East
• 4 months contract
• Salary up to $2500

The Talent

• Min Diploma, Degree in any related Business/Marketing course of study
• Candidates with relevant events management experience is a plus!
• Independent, Dynamic and able to adapt to fast-paced operation environment
• Familiarity with Canva or other design software is a plus.
• Strong in communication, problem-solving and interpersonal skills

The Job

• Assist in the planning and coordination of attractions and programmes for passengers and tourists.
• Support marketing efforts through content creation for social media, newsletters, and other promotional platforms.
• Help monitor and manage day-to-day operations, including business operations and coordination with vendors.
• Conduct market research and analyse trends to support marketing and operational strategies.
• Assist in drafting reports and providing insights on the performance of marketing campaigns and programmes.
• Collaborate with the team to ensure smooth execution of events and programmes.
• Manage administrative and on-ground tasks related to marketing and business operations

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and send to [email protected]
• All shortlisted candidates will be contacted.

Eugene See
Direct Line: 8889 1296
EA License No: 91C2918
Personnel Registration Number: R21102460

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

-Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Requirements:

- Minimum 2 years of relevant experience in the F&B industry

- Preferably with good knowledge in MS Office and operating of the POS machine

- Good leadership and organization skills

- Strong interpersonal and communication skills

- Able to meet tight deadlines and attend to emergencies after work hours

• 5 Days' Work Week
• Permanent Job
• Attractive Benefits

Responsibilities:

• Ensure the efficient management of all outlets.
• Plan and manage weekly rostering for all operations staff, ensure smooth operations
• Provide training and guidance to new and existing staff as and when needed
• Recruitment for retail staffs
• Ensure retail staffs are competent in their knowledge of the front counter SOP/service sequence and the implementing of all company policies and procedures.
• Ensure that complaints or problems are resolved without delay and that effective follow-up action takes place to avoid a recurrence.
• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.
• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.
• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines
• In charge of facilities management for all outlets including HQ
• Assist, when necessary, in planning, formulate, organize, control and direct production/delivery activities
• Other ad-hoc duties as assigned

Requirements:

• Minimum 3 years of related work experience in F&B industry
• Familiar with F&B retail operations
• Salary: Up to $3500
• Working Hours: 4 weekdays+1 weekend(9am-6pm)
• Work location: Tai Seng
• Able to start work immediately or on short notice

How to apply:

Interested applicants kindly state your Expected salary, Last drawn salary and Starting date.

We regret to inform that only shortlisted candidates will be notified.

EA Personnel: Joanna Leow Jiayi

EA Reg ID: R1871786

EA Licence No.:19C9603