1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements

2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects

3) Rostering of monthly schedules

4) Coordinate with site in charge on backlog if any

5) Rectify on site issues with workers or clients upon receiving feedback

6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders

7) Prepare monthly financial reports for various operations projects

8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage

9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative

10) Candidate shall possess class 3 licence

11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Established since 2001, Preztigez Asia is a Singapore company with over 100 staff. We are looking for flexible and dynamic team members who would like to grow with us. We hope you can join our team!

Job Requirements:

• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Able to manage a team of drivers
• At least 1 Year of similar work experience (example in logistics / manufacturing / F&B)

Job Responsibilities:

• Comply with and uphold company’s plans and vision
• Organize workflow and ensure that employees understand their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook) - as and when hired
• Resolve problems and complaints
• Review and update on staff welfare
• Prepare and submit performance reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process and filing
• Propose and implement staff evaluation
• Familiarise with best industry practices
• Familiarise with laws and regulations
• Any other ad-hoc tasks as assigned by the Management

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with the team to complete projects.

• To be responsible and accountable for the day-to-day supervision of all assignments.
• To conduct announced and unannounced visits to all assignments at least once a week
• To monitor and ensure all security personnel are carrying out their duties at a high quality level and are reaching the client’s and the Company’s expectations.
• To motivate all security personnel so as to achieve and fulfil the agreed service level of contractual requirements.
• To be responsible for the deployment of staff to all posts to ensure the site contracts are filled by accurate headcounts and by suitably qualified personnel within expectations.
• To be proactive to liaise with the site Supervisors (if any) for the deployment and settlement of the manpower problems within the assigned cluster.
• To liaise with clients regarding Site Operating Procedure. To ensure all staff is knowledgeable and well trained to perform all duties in accordance with the customer’s / contract’s requirement as well as the Company’s expectation.
• To assist with the scheduling and arranging of training and refreshment excises to all staff in order to maintain legal requirements and quality of service level.
• To deal with internal and external client complaints, incidents and any irregularities. Submit relevant reports and corrective action plans
• To implement agreed formulated corrective action plans.
• Execute disciplinary action in order to ensure staff members do not violate the Company regulations and policies.
• To assist with staff evaluations and appraisals.
• To be proactive to arrange and participate regularly in ad-hoc meetings with clients in order to maintain a good business relationship with the clients. Submit relevant meeting minutes with proactive recommendation (if any) or improvement plan for approval or take appropriate actions.
• To be proactive to plan on the subject of the site manpower and discipline control.

Job Requirements:

• Diploma or Degree from a recognized institution.
• At least 3 years of relevant experience in a similar capacity
• Experience in Security Operations preferred
• Positive mindset and strong initiative in continuous improvement a must
• Good interpersonal skills with good verbal and written communication skills
• Able to work independently
• Class 3 Driving License

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Responsibilities:

• Assist in day-to-day administration (technical andservices) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
• To provide support and counter check on warranty documentations and claims.
• Follow up on any upstanding warranty claim with the manufacturer
• Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
• Maintain warranty and credit records and database.
• Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
• Supervise and check all warranty scrapping parts.
• Provide support to parts daily operation.
• Assists in purchasing, receiving and warehouse keeping.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Preferably 2-3 years of relevant working experience
• Proficient in spoken & written English and Mandarin.
• Proficient in Microsoft Office.
• Be resourceful and multi-tasking attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Operations Director, we are seeking for an Operations Assistant for:

• Running of banking errands.
• Collection and delivery of good, documents, cheques and cash to office premises, shipyards, onboard vessel and other location within Singapore.
• Ensure proper and safe handling of goods, cash, cheques and documents with due dilegence.
• To be responsible for general maintenance and cleanliness of vehicles under your care.
• To arrange for the vehicles regular servicing and repair when necessary.
• To observe all traffic rules and regulations (you shall be fully responsible for any traffic offence and penalty incurred) and observe road safety.
• To perform logistics duties when required, such as stock take and other light duties.

Requirements

• Possess a valid Singapore driving license (Class 3) with a clean driving record.
• Demonstrated ability to safely operate vehicles, including vans or trucks, in various weather and traffic conditions.
• Ability to prioritize tasks effectively.
• Meticulous, dependable and trustworthy
• Clear and concise verbal and written communication skills
• Capable of resolving unexpected challenges or issues that may arise during errands or deliveries.
• Good physical health and stamina to handle the demands of driving and carrying out delivery tasks efficiently.
• Strong awareness of safety protocols and procedures to ensure personal safety and the safety of others while on the road and during delivery tasks.
• Knowledge of Singapore's roads, neighborhoods, and traffic patterns to navigate efficiently and minimize delivery time.
• Ability to perform basic vehicle maintenance tasks such as checking fluid levels, tire pressure, and basic troubleshooting.
• Flexible and adaptable to changes in delivery schedules, traffic conditions, or additional tasks as required.
• Courteous and professional demeanor when interacting with clients or representatives during delivery and collection tasks.

Responsibilities:

• Programming and managing of daily operations for bunker tankers (loading and delivery)
• Ensure the ship voyage is performed efficiently and that costs are kept to a minimum
• Coordinate the day-to-day operational activities and liaise with external parties to ensure efficient commercial operations
• Update clients on ship activities, personnel, and fleet changes

Requirements:

• Min Diploma in any field
• Min 2 years experience with ship operations
• Effective communication skill
• Positive attitude and as a team player
• Good interpersonal skills and able to work well with others in a fast paced working environment

Queenie Chua

R24125459

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Objectives of this role

• Support strategy execution for logistics and warehousing
• Implement financial metrics and associated KPIs for supply-chain network and vendors
• Develop and implement global transportation cost-savings programs for year-over-year savings
• Identify project responsibilities, delegating phases and elements to appropriate personnel
• Maintain awareness of industry and global logistics trends that will benefit company in the marketplace

Responsibilities

• Lead daily control meetings, identifying issues and actions to be taken
• Conduct root-cause analysis of failures and take corrective actions
• Provide oversight for budgetary, scheduling, and project database, and report regularly to senior managers about progress, plans, and problems that could affect costs or schedules
• Consult with various internal business units and vendors to identify opportunities for improvements of the supply-chain network
• Manage compliance, quality control, and quality assurance standards and specifications

Required skills and qualifications

• Three or more years of experience in logistics for wholesale distribution or retail supply chain
• Four or more years of experience in project management or a leadership position
• Strong systems skills, including proficiency with integrated software applications
• Excellent verbal and written communication skills

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in business administration, with focus on supply-chain management
• Knowledge of end-to-end logistics operations (including maritime, over-the-road, rail, customs, and warehousing)
• Entrepreneurial mindset

Job Description:

• Manage a portfolio of projects at various sites, by coordinating directing and monitoring landscaping operations
• Oversee and manage employees at the sites
• Effective management of site supervisors to ensure delivery of operations at all sites
• Regular visits to company’s landscaping sites to monitor standards of landscape and service quality
• Understand and build long term relationships with employees and clients
• Provide training to new staff in relation to their job scope, responsibilities and standards
• Execute policies and implement quality measures at your project sites
• Manage operations and periodic work for projects with the support of the Operations Supervisor and Float team
• Able to train, motivate and encourage employees deployed at sites
• Manage supplies ordering for your projects
• Plan, draw and deliver daily, periodic schedules, roasters, deployment charts.
• Suggest innovative ideas for performance improvement and quality services
• Prepare ad-hoc quotations for your projects

Skills Required:

• Landscape Experience, & Passion for Landscape / Greenery
• Experience in People Management
• Independent
• Problem-solver
• Well organized
• Smart Planner
• Excellent time management
• Passionate and self-motivated

Requirements:

• 2 Years Experience in similar role
• Class 3 driving license
• Qualification: Minimum Diploma. Experienced candidates will be considered.
• Qualification Landscape Related: Diploma/Degree in Landscape Architecture/Design or Certified Practicing Horticulturist / Arborist
• Computer literate

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status. The staff will have to prepare the following as well:

• Daily report
• Monthly report
• Liaise with customers on their vehicle issues and status
• Liaise with vendor on the quotation and invoices
• Warranty claim & recall, submission, etc..
• Any other tasks and assignments given by superior as part of training and development.
• Maintaining a safe and organized workshop environment
• Performing other administrative duties as required

Why explore

• A pivotal role in driving our value optimization through 3rd Origination, improving the business connection between portside and iron ore business
• An opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are recruiting for a Principal Advisor - Origination & Projects to be the subject matter expertise on the development of trading strategies and support the execution of key value-capturing opportunities relating to how we trade (physical & derivative), structure (structuring, origination) and sell (product development and pricing) our products in alignment with our commercial strategy and risk management frameworks.

Reporting to the Senior Manager Portside & Origination Book you will be entrusted with the following responsibilities:

Origination:

The core of this role is physical trading, business development, and contracting. Focused on third-party products that (i) help manage instability in the quality/volume profile of the Iron ore value chain and (ii) generate physical trading opportunities.

• Drive and deliver high-grade iron ore origination, including creating short-term sourcing strategy, building and maintaining suppliers’ relationships, and developing, negotiating, and managing end-to-end iron ore contracts.
• Identify new opportunities to address strategic goals of the Business Unit including identifying new suppliers or projects, potential offtake opportunities, contractual and financing opportunities in existing or new contracts, with the appropriate risk-return assessment.
• Manage the high-grade book allocation planning, inventory, and risk exposure.
• Maintain knowledge, intel, and expertise in the high-grade iron ore market and leverage product knowledge to build synergies with our overall IO book.
• Work with Market Analysis and Competitor analysis to help maintain above-high-grade market intel.
• Supply and demand models, cost/availability, and quality profile of 3rd party products.

Portside Integration:

• Complementing the work of Senior Manager Portside & Origination Book to support the alignment of marketing strategies between Portside and IO Book, product strategy, and product placement.

Project Management and Business Improvement:

• Capable of leading complex projects across multiple teams to deliver commercial changes in business processes that foster continuous improvement.
• Strong cross-team collaboration skills to facilitate strategic objectives.

About you

To be successfully considered for this role, you will have:

• A recognized University degree
• At least 5 years of progressive experience in the commercial in commodities sector, across sales & marketing, supply chain and trading, and business improvements.
• Prior experience in the iron ore market or other commodities is preferred.
• Confident in challenging the status quo and experience in driving trade-off analysis, efficiencies, and effectiveness through business improvement.
• Project management knowledge.
• Ability to manage external and internal relationships and influence commercial outcomes including at a senior level.

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

Job Order: 613624

Senior Wealth Management Advisor Opportunity

Are you an accomplished professional passionate about elevating clients' financial journeys? Do you possess deep expertise in financial services and thrive in a leadership role where your insights shape client success? We have an exceptional opportunity tailored for you.

Key Responsibilities:

• Advanced Financial Consultation: Lead comprehensive financial analysis and advisory sessions, understanding complex client portfolios and crafting strategies that align with their wealth goals.
• Client Relationship Leadership: Build, maintain, and expand deep relationships with high-value clients, providing strategic advice on diverse financial products and services tailored to UHNW individuals.
• Strategic Business Development: Partner with senior management to design and implement targeted strategies that exceed sales and growth targets, fostering long-term client partnerships.
• Thought Leadership and Market Expertise: Stay ahead of market trends and provide clients with expert insights, focusing on both local and international financial climates.
• Mentorship and Guidance: Serve as a role model for junior relationship managers, sharing knowledge and fostering a culture of continuous development.

What We’re Looking For:

• At least 1-3 years of experience in relationship management within the wealth management and banking industry.
• Proven expertise in servicing UHNW clients and a deep understanding of wealth management products, investment strategies, and banking solutions.
• Strong strategic thinking and stakeholder management skills.
• Exceptional ability to navigate market shifts and provide client-centric advice.

Why Join Us?

Join a dynamic and collaborative team that values your experience and strategic input. This role offers the opportunity to influence key client relationships and advance your career within a supportive and growth-focused environment.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Job Purpose

• This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of investment operations services for Lighthouse Canton.

Individual Contributor or People Manager

• Individual Contributor/People Manager.

Duties and responsibilities

• Work closely with other senior team members with the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• To work with existing systems and tools to streamline and drive operational efficiency. Maintaining and updating data in PMS.
• Develop strong relationships with internal stakeholders and external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Participate in investments and business initiatives to provide strategic and operational inputs.
• Strengthen the governance process within the investment operations group team.
• Ensure appropriate checks and balances are in place so that all credit, market, operational, regulatory/compliance and business risks are managed and measured.
• Compile fund performance, portfolio, and other reports required by management.
• Deliver back & middle office functions such as:

1. Daily trade confirmation, settlements, cash, and position reconciliations.
2. Daily P&L calculation, Risk & Collateral management.
3. Review and verify weekly/monthly NAV calculations prepared by the administrator.
4. Compile Fund Performance updates, portfolio, and KPI reports required by management, current and prospective investors.

• Prepare regulatory reports-Regulatory Reporting such as MAS Surveys, Hong Kong SFC short reporting, ASIC short reporting, etc and ensure adhere to applicable regulatory requirements across jurisdictions
• Provide inputs to IR Team on the Fund newsletters/ factsheets.
• Assist on other ad-hoc projects or tasks as may be required such as fund set up across jurisdictions.

Prior Work Experience

• 5-7 years relevant experience in Banking and/or Asset Management.

Qualifications

• Strong understanding of investment products ideal if candidate has strong accounting, investments educational background such as ACCA.

Domain Skills

• Good understanding of Reconciliations (Cash + Position).
• Expertise in producing/ reviewing NAV reports & Flash P&L reports for Traders & PM’s.
• Have historically active interaction with industry participants such as counterparties, clearers, custodians, fund administrators, vendors etc.
• Familiarity with capital markets technology such as Portfolio Management, Order Management, Reconciliation systems.
• It would be a plus if the candidate understands multi asset classes including Private Equity / Venture Debt.

Soft Skills

• Excellent interpersonal and communication skills – candidate will need to be able to interact with all levels of internal and external stakeholders.
• Strong process and systems orientation.

Our Client:

Our client is one of the top Sneakers and Apparel Retailers in Japan. They are actively looking for a Retail Advisor to join their flagship store in Singapore.

The Responsibilities:

• In addition to sales, you will be involved in a wide range of activities including planning, purchasing, and store operations
• Be part of a dynamic team at the forefront of global expansion
• Gain valuable experience working on global expansion and contribute directly to our mission of bringing true street culture to the world.

The Requirements:

• At least 3 years of sales experience
• Knowledge of sneakers, trading cards and street culture
• Sneaker and streetwear enthusiasts, and fashion enthusiasts
• Passionate about delivering a consistently high standard of in-store customer experience and growing customer base
• Be a good team player, pleasant, service oriented and self-motivated
• Maintain knowledge of all products and awareness of current or upcoming products/trends
• Perform other temporary and related duties as required

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 112850

Responsible for operational requirements to ensure professional, efficient delivery of the company's services.

- managing sales cycle (proposal, negotiation, booking).

- working closely with the Technical/Services/Training team to ensure fulfilment of projects in a timely manner whilst ensuring budgets are met.

- manage non-technical services aspects to ensure professional, efficient delivery of services.

- ensure training teams are operating effectively.

- support marketing team initiatives including market research, promotion & cross-selling of company's products & services.

- define and lead local team to delivery according to business plan & budget.

- participate in internal and external ISO audits.

- shall be required to perform other related duties as requested to met the ongoing needs of the organisation.

• Works closely with the management on strategic business planning and operations.
• Manage respective outlets and its operational and manpower planning (Work schedule, headcount, cost etc) to ensure Outlet Operation runs smoothly.
• Manage cost controlling of ingredients, food purchasing activity of ingredients and equipment maintenance for the store. Ensure adequate stocks and supplies for daily sales.
• Guide and train new staff (full-time, part-time, interns etc) Train and develop Trainee Manager / Outlet Manager candidate.
• Educate and train staff to use various selling techniques to suggest additional purchases and upsell to customers.
• Monitor and be responsible for sales performance of respective outlets and drive sales to hit the target set by management.
• Interview part/full timers when necessary.
• New Outlets setup.
• Check scheduling of manpower in the stores is in accordance to requirements stipulated by management,
• Work with management on the manpower deployment and hiring needs of the stores, interviewing etc
• Oversee the store managers on the management of the stores, ensuring that all SOPs are followed accordingly.
• Work with the store managers on cash management and other store operations matters like platform deliveries, ensuring that all equipment is kept in operational ready conditions, adequate stocks for sales, pest controls check, adhere to strict food hygiene and regulatory standards by SFA and other regulatory bodies.
• Oversee the training of new hires in accordance to training manuals
• Ensure that all menus are updated in store and in all the delivery platforms if there are any changes.
• Follow up with the replacement of all store equipment when needed, including POS system, mobile ordering system and self-ordering kiosk.
• Work with Business Development and Marketing on the introduction of new/seasonal products and sales promotion etc
• Work with Accounts department to ensure all sales takings and cash kept in stores are accounted for.
• Any other duties as assigned by the management.

Job Description：

• Oversee the daily operation of opening and closing of classes
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Work with business partner to develop。
• Develop predictive models and algorithms to forecast business outcomes.
• Assist in admin team support.
• Any other duties assigned by MD.

Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 3 year of relevant experience
• Good follow up and coordination skills
• Excellent verbal and written communication
• Problem-solving, analytical and critical thinking skills
• Possess strong leadership and supervisory skills

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organizational skills and attention to detail

* Team leadership

* Able to work on weekend and public holiday

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website https://lentorambulance.sg for more details.

Join our team in this meaningful work of caring for others in their time of need.

As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, manage crew roster & equipment, and to ensure smooth running of daily operations.

Job Highlights

• Attractive performance incentive and bonus
• Career advancement
• Salary commensurate with relevant working experience

Duties & Responsibilities

• Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
• Ensure accuracy of booking records
• Plan resource deployment according to project requirement
• Ensure operationality of crew and equipment
• Assign daily crew pairing and monitor crew movements
• Verify crew attendance and allowances
• Collect daily cash and ensure accuracy of cash records
• Perform any other office duties, as assigned by supervisor/manager

Requirements

• Any Diploma (minimum requirement)
• Good interpersonal and communication skills, multilingual is an added advantage (able to speak & write Mandarin is a bonus)
• Able to work in a fast-paced environment.
• MS Excel & WhatsApp knowledge
• Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
• Relevant experience in coordinating ambulance fleets (bonus)
• Training will be provided
• You may/will have roster Night duty and weekend duties monthly.

Work Location

• Link@AMK (7mins walking distance from Yio Chu Kang MRT station)

Only shortlisted candidates will be contacted for interview.

Candidate are advise to state your language capability clearly in resume/CV. Those with ability to speak and Listen in Mandarin is BONUS.