Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Overview of Role

This position reports directly to the Team Leader, Oil Operations, and plays an integral role within the Operations team.

Main Responsibilities

• Supervise daily desk operations, ensuring efficient coordination and flawless execution.
• Manage all operational aspects of physical trading books, guaranteeing trades are executed accurately and cost-effectively while adhering to contractual obligations.
• Identify, evaluate, and address operational and business risks, proactively preventing potential challenges to the Company/Group's success or growth, and escalating critical matters as necessary.
• Provide regular updates on operational processes to the Regional Head of Operations as part of the role’s core functions.
• Enhance trader strategies by utilizing expertise in product movement and leveraging external relationships, addressing delivery and supply concerns effectively, and resolving transportation issues promptly.
• Validate product movement reconciliations and develop proficiency in conducting Loss Control investigations.
• Cultivate the ability to evaluate risks (technical, contractual, and operational) linked to non-standard contracts, emerging markets, and long-term tenders.
• Take on additional tasks assigned by the Team Leader as needed.

Profile

The ideal candidate should possess the following skills and experience:

• A minimum of 2-3 years of practical experience in vessel and cargo operations (preferably in the Petrochemical sector), including engagement with ports/terminals, agents, cargo inspectors, vetting processes, chartering, and ship shore compatibility.
• Exceptional attention to detail coupled with strong analytical capabilities.
• Fluency in both written and spoken English and Mandarin, enabling effective communication with stakeholders.
• A strong drive and enthusiasm for learning and acquiring new skills.
• Excellent interpersonal and communication skills, strong time management abilities, and adaptability to dynamic and evolving situations.
• A team-oriented approach with the ability to collaborate effectively with colleagues.

Key Responsibilities

1. Operations Management

• Oversee daily operations to ensure seamless execution of business activities.

• Coordinate with the virtual assistant (Philippines-based) to manage customer inquiries, administrative tasks, and other support functions.

• Ensure vending machines at Kaki Kaki Durian stalls are consistently restocked and operational.

2. Team Coordination

• Communicate and coordinate with local production staff and full-time/part-time delivery personnel through Telegram and other designated platforms.

• Assign tasks, track progress, and resolve any operational issues within the team.

• Ensure smooth workflows by maintaining clear and timely updates from all team members.

3. Promotion and Sales Management

• Execute and oversee all ongoing promotions, ensuring they run smoothly and achieve intended outcomes.

• Respond promptly to sales inquiries and ensure effective communication with customers.

4. Logistics and Delivery

• Manage delivery schedules and ensure timely fulfillment of orders.

• Step in to handle deliveries when necessary to maintain service levels and customer satisfaction.

5. Production Oversight

• Work closely with the production team to ensure all products meet quality and freshness standards.

• Conduct regular quality checks and address any issues with the production team.

6. IT and Technical Support

• Collaborate with Head of IT to resolve any IT issues in the Vanguard office, ensuring minimal disruption to business operations.

• Address and troubleshoot vending machine IT issues, coordinating with external vendors or IT support if necessary to resolve problems quickly.

7. Problem Solving and Troubleshooting

• Address operational challenges and implement solutions to avoid disruptions.

• Act as the first point of contact for emergencies, escalating critical issues to business partners when needed.

8. Reporting and Communication

• Provide regular updates to the respective business partners on operations, promotions, team performance, IT issues, and customer feedback.

• Maintain open communication with business partners and ensure alignment with company goals.

Key Requirements

• Strong organizational and problem-solving skills.

• Ability to lead and coordinate both local and remote teams effectively.

• Proficiency in using Telegram and other communication tools for team coordination.

• Experience in logistics, quality control, and customer service.

• Basic understanding of IT systems, with the ability to troubleshoot and resolve minor technical issues.

• Willingness to take a hands-on approach, including deliveries or restocking vending machines when required.

Our client is dermatology clinic with different branches in Singapore.

• Provide expert advice to customers on skincare and beauty products.
• Answer questions and offer personalized recommendations based on customer needs and preferences.
• Ensure that products are well-organized, stocked, and displayed in a visually appealing manner.
• Build relationships with customers and follow up on purchases to ensure satisfaction and foster loyalty.

Requirements:

• Diploma and above.
• At least 2 years of experience in beauty/skincare retail industry.
• Ability to work in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

A Sales Operations Management Assistant in the jewelry industry plays a vital role in supporting the sales team and ensuring efficient store operations. Below is an overview of the key responsibilities, skills, and qualifications associated with this role:

Responsibilities

1. Sales Support

• Assist in achieving sales goals by providing administrative support to the sales team.

• Process, track, and follow up on special orders and repair requests, communicating status to client advisors.

2. Inventory Management

• Manage inventory levels, including receiving new merchandise, ticketing, and organizing backstock.

• Process damages, reticketing, mark out of stocks, and returns to vendors (RTVs).

3. Administrative Tasks

• Maintain data integrity in sales systems, such as Salesforce.com.

• Coordinate and schedule sales training and events.

• Manage sales enabling tools and technologies.

4. Customer Service

• Assist with special events, including processing and reconciling necessary invoices and client orders.

• Ensure high levels of client satisfaction through excellent service and a luxury mindset.

5. Team Collaboration

• Support jewelry specialists on the sales floor with any requests or needs that enhance the overall client experience.

• Manage, coach, and develop sales team members in relationship selling, product knowledge, repairs, and adherence to store procedures.

Key Skills

• Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently.

• Communication: Excellent verbal and written communication skills to interact effectively with clients and team members.

• Technical Proficiency: Experience with sales tools and software, including CRM systems and content management.

• Customer Service Orientation: Ability to provide exceptional service and maintain a luxury mindset.

• Problem-Solving: Creative and strategic problem-solving abilities to address challenges proactively.

Qualifications

• Prior experience in retail sales or sales support, preferably in fine jewelry or luxury goods.

• Proficiency with Microsoft Office Suite and familiarity with sales tools and software.

• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

All races welcome

Operations (Food Court)

• Sales, Cost & other Kpis
• Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised four court serving good food & excellent service.
• Hygiene matters, dishwashers & cleaners & attend to pest control contracts, & NEA personnel where required.
• Tenants needs for cutleries, POS machines issues.
• Staff roster deployment
• Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)

General

• Overall in charge of food court operations & related activities
• Review processes for continuous improvement
• Staff Training & Appraisal including discipline in liaison with HR
• Undertake any other adhoc projects/ tasks assigned

Attributes & Qualifications

Minimum 5-10 years’ experience in Food & beverage business, food courts preferred.

• Planning skills with excellent communication
• Resourceful & able to work with different stakeholders, team worker & articulate well.

Job Summary

Hong Ye Group, a subsidiary of YY Group Holding (a listed company), is seeking a Cleaning Operations Director!

The Cleaning Operations Director will lead and oversee all cleaning services operations, ensuring the highest standards of service delivery, operational efficiency, and customer satisfaction. This role involves strategic planning, team management, and ensuring compliance with health and safety regulations while driving business growth and operational excellence.

Responsibilities

1. Lead teams

• Manage the professionalism of the staff
• Mentor and lead management staff
• Lead organisational succession planning, capability development and employee engagement
• Mastery in ground operations, data reporting, asset management, budgeting, financial counselling and HR processes.

1. Financial Oversight:

• Prepare and manage the budget for cleaning operations, ensuring cost control and efficiency.
• Monitor expenses, forecast operational costs, and implement cost-saving measures.
• Present operational, financial, and strategic updates to the board and shareholders, aligning decisions with long-term growth objectives

1. Reporting and Analytics:

• Track key performance indicators (KPIs) to measure operational success.
• Generate reports on operational performance, client satisfaction, and financial outcomes for senior management

1. Drive business operations

• Drive the overall growth of business and operations
• Drive opportunities to improve market visibility and presence of the organisation
• Lead budget planning for the organisation
• Develop Standard of Procedure for all the projects and cleaning staff
• Represent and promote the organisation
• Direct the development and review of operation policies and procedures
• Actively explore, evaluate and prioritize new markets for expansion
• Participate in expansion activities
• Drive adoption of smart building technologies and explore innovative solutions to enhance efficiency and service delivery.

1. Manage client relationships

• Collaborate with clients to achieve business goals
• Direct the development and review of strategic plans to improve relationships with clients

1. Manage Incidents

• Oversee the conduct and review of contingency plans
• Endorse emergency and crisis management response plans, processes and procedures
• Provide direction on analysed trends of reported incidents

Requirement:

• Diploma/Bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.
• 8+ years of experience in cleaning services or facility management, with at least 5 years in a senior leadership role.
• Preferably Managers specializing cleaning industry (housekeeping, general cleaning)
• Proven leadership qualities and track record for building and managing new functions and high performing teams.
• Prior experience in managing large operations and transitions and know-how of setting up and scaling of new functions.
• Resourceful, driven, adaptive and able to work and deliver in a fast-paced environment under tight timelines
• Flexibility to travel between sites as required.
• Familiarity with modern cleaning technologies and equipment.
• Knowledge of health, safety, and environmental regulations

Job Objective:

The Investment Operations Manager assists ZICO Asset Management’s discretionary fund management team, whereby the company is the appointed Investment Fund Manager, in the day-to-day delivery of operational and support functions relating to investment/portfolio management. The Investment Operations Manager is primarily responsible for:

• conducting operational due diligence of existing and prospective counterparties (namely administrators, custodians and other service providers)
• managing relationships with external counterparties
• sustaining the investment platform to achieve cost and operational efficiency.

This role is on part-time basis, three days work week.

Essential Duties & Responsibilities:

Documentation-Related

• Assist in the onboarding process of the company’s partners such as brokers, custodians, issuers as well as products/service providers.
• Assist in the onboarding process of investors for Fund Management Services to ensure adherence to AML/CTF guidelines.
• Coordinate with Fund Administrator (and Portfolio Manager) to ensure a smooth onboarding process of new/potential investors.
• Provide strategic recommendations to enhance the Investor Subscription Agreement and associated documentation for the company's evolving products and services.
• Manage and oversee the end-to-end investor onboarding process.
• Co-ordinate with Group Legal and Compliance to review agreements to be executed between ZICOam and partners

Operational Support

• Support for fund audit to be performed on an annual basis.
• Support Portfolio Manager for NAV calculation.
• Monitoring & maintenance of subscription cash and investment trading accounts for settlement and other investment activities.
• Liaise with counterparties (namely banks, brokers, custodians, facility agents, issuers) to facilitate investments and perform trade reconciliation.
• Co-ordinate with internal stakeholders for all fund operation related matters.
• Monitor the receipt of funding for subscription request made by the investors.
• Support investment-related and customer service activities.
• Ongoing strategic enhancement of fund management policies and procedures.
• Provide support to the senior management as required.
• Maintain records on all company client accounts, data, trades, custodian banks, brokers and partners.
• Reconcile trades for all advisors for reporting purposes.
• Provide support for company’s regulatory quarterly, annual reporting and ad hoc surveys.

Risk Management

• Act as gatekeeper for overall operational processes to ensure compliance with regulatory directives/guidelines/notices.
• Support Compliance Officer in enforcing policies and audit compliance matters.

Systems Related

• Perform regular housekeeping to remove obsolete files from personal and shared folders.

Qualifications:

• A degree in business, economics, finance or a related subject.
• At least 3-5 years of work experience within the industry or related field in investment operations.

Job Specific Skills:

• Efficiency in data interpretation and analysis.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Solid communication and interpersonal skills.
• Strong administrative, organizational and planning skills.
• Proactive, responsive, strategic resource in managing partner relationships internally and externally.
• Ability to coordinate with various stakeholders and counterparties.

Behavioral Competencies:

• Creative mind with an ability to suggest improvements.
• Self-directed and meticulous.
• Effective user of Microsoft Excel.
• Excellent organizational skills to coordinate efforts among multiple parties.
• Ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills.

Admin Works

Invoice Preparation

Quotation Preparation

Workers Database Management

Human Resource works

• Checking and inspecting the quality of works during process.

• Checking actual construction according to drawings and specifications.

• Coordinate with the clients for whatever revision on drawings and in actual Construction and Submit weekly site works progress report to the client.

• Project Planning.

• Materials and Resources Forecasting and Procurement process.

• Get prepared Drawings.

• Execution of the Entire Building’s Structures and Finishes with Project Team for smoothing the work progress.

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• To upkeep site cleaning supplies, consumables, and equipment to ensure they are available and serviceable at all times
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

Manulife is a leading international financial services provider that helps people make their decisions easier and lives better.

Serving Singapore since 1899, we grew from strength to strength to become a leading life insurer in Singapore that provides a broad range of insurance, retirement and wealth management solutions to meet the financial needs of our customers across their various life stages

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

Position Responsibilities:

• Providing operational support in the areas of Offboarding and Distributors Records Management.
• Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, Orphan Policy Assignment, Debt Recovery, and Rep’s Records.
• Prepare and review appeals within stated limits.
• Work with IT & various stakeholders to ensure that related system enhancements are completed.
• Regularly review efficiency and effectiveness of operations processes and policies.
• Regularly review and implement guideline of business rules on distribution operations.
• Improve and enhance on communication to Financial Representatives related to operation processes.
• Conduct quality checks to comply with regulatory and audit sampling checks.
• Prepare/review summary reports/ presentation materials for management reporting.
• Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

Required Qualifications:

• Minimum 2-5 years’ experience in life insurance industry
• Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
• Good business analysis skills
• Good interpersonal and communication skills
• Take initiative to improve current state of things and adaptable to embrace new changes
• Meticulous, diligent, and able to handle huge database records

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

About Us
We are the largest indoor golf club in Singapore, offering a premium golfing experience and a variety of services. We are looking for a dedicated, proactive individual to join our team as an Customer Service & Operations Associate member. If you thrive in a fast-paced, customer-focused environment and enjoy delivering top-quality service, we’d love to meet you!

Position: Customer Service & Operations Associate

Job Responsibilities

1. Reception & Customer ServiceGreet and assist guests, take orders, and handle payments.
   Provide friendly and professional service to ensure a positive guest experience.
   
2. Maintaining Club CleanlinessKeep public areas, dining areas, and workspaces clean and organized.
   
3. Operational SupportAssist with various day-to-day tasks to ensure smooth club operations.
   Address guest inquiries and resolve any issues promptly.
   
4. Food & Beverage AssistanceServe customers in the dining area.
   Prepare and serve light snacks and beverages (including simple cooking for snack menus).
   

Requirements

• Must be legally authorized to work in Singapore (We are currently unable to offer work pass sponsorship for this position).
• Basic English communication skills required.
• Chinese language skills are preferred but not mandatory.
• Previous experience in customer service, F&B, or similar roles is an advantage.
• A positive, team-oriented attitude and willingness to learn.
• Ability to multi-task and work effectively in a fast-paced environment.

Working Hours

• Full-Time: 6 days a week (including weekends and public holidays).
• Part-Time: Flexible hours available (including weekends and public holidays).
• Student Job: Open to students looking for part-time work.

Sales operation management
1. Handle sales queries.
2. Prepare quotations.
3. Issue PO.
4. Coordinate and liaise with suppliers and forwarders on delivery schedules.
5. Arrange shipment / check shipping document when order is confirmed.
6. Issue DO, update inventory listing.
7. Maintain a healthy level of buffer stock and ensure optimal stock levels.
8. Issue sales invoices when goods are delivered.

Account & admin
1. Follow up payment with the customer when overdue.
2. Responsible and prepare quarterly GST return submission and monitoring

3. Support Directors' ad hoc tasks

Requirements
1. A bachelor’s degree in business admin/ sales / marketing or equivalent combination of education and experience.
2. Ability to multi-task. Superior interpersonal skills are required to work with the sales manager, suppliers, and forwarder.
3. Strong written and verbal communication skills.

• Knowledge of cables & wire related and years of relevant experience in a related field is a plus. • No quota for work pass. • Recruitment agency please do not contact.

We are seeking a talented and data-driven HubSpot Specialist with a focus on Marketing Operations to join our dynamic team. The ideal candidate will play a crucial role in managing, optimizing, and leveraging our HubSpot platform to drive marketing performance, enhance campaign effectiveness, and improve operational efficiency. This role requires a balance of strategic marketing insight, technical expertise, and a deep understanding of HubSpot tools.

In this role, you will benefit from the mentorship of highly skilled experts and you will be working in a fast-paced environment managing multiple projects at once, which involve stakeholders across the company.

Key Responsibilities:

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying current and future needs.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Appraise important metrics that affect website traffic, service quotas, and target audience
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Identifies critical conversion points and drop off points and optimizes user funnels.

HubSpot Management:

• Administer workflows, automation, lead nurturing, segmentation, and reporting.
• Manage and optimize HubSpot and Salesforce integration for seamless data syncing.
• Customize HubSpot dashboards to track KPIs and campaign success.

Lead Management:

• Capture leads through forms, pop-ups, and CTAs; enrich profiles with detailed data.
• Manage lead scoring, segmentation, and personalized email workflows.
• Oversee lead routing, assigning leads to sales reps, and ensure smooth CRM integration.
• Generate reports on lead activity, funnel progression, and campaign ROI.

Marketing Operations & CRM:

• Design and automate scalable marketing processes.
• Maintain data hygiene within HubSpot (deduplication, enrichment, segmentation).
• Align marketing and sales strategies for a smooth handoff between teams.
• Integrate HubSpot with tools like Salesforce, Calendly, Monday.

Campaign Execution & Analysis:

• Assist in campaign planning, execution, and optimization across channels.
• Conduct A/B tests and analyze results for improved performance and ROI.

Reporting & Analytics:

• Generate reports on key marketing metrics (traffic, leads, conversions).
• Use HubSpot tools to deliver insights for campaign and lead generation optimization.

Collaboration & Communication:

• Collaborate with sales, content, and design teams for campaign consistency.
• Act as the point of contact for HubSpot-related inquiries and best practices.
• Stay updated on HubSpot features and marketing trends.

Requirements:

• Bachelor's degree in marketing, business administration, or a related field.
• 3-5 years of experience in a marketing operations or digital marketing role, with a strong emphasis on HubSpot.
• HubSpot certification(s) (e.g., Inbound Marketing, HubSpot Marketing Software) are highly preferred.
• Experience with marketing automation, CRM management, and data analysis.
• Proficiency in setting up HubSpot workflows, campaigns, and reports.
• Excellent analytical skills, with the ability to analyze data and make data-driven decisions who enjoy a fast paced entrepreneurial environment.
• Ability to work well with a multi-cultural global team
• Willingness to work in a global, multi-time zone company environment
• Prefer working in a collaborative, cross-team capacity. This role requires to work across functions and departments to bring the product to life. At the centre of the entire organization, constantly interacting with teammates and prospects.
• Ability to work independently and as part of a team.
• Self starter with high level of autonomy

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Marketing Operations Manager, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Job Description:

We are seeking a highly motivated and detail-oriented individual to take on the role of Healthcare Operations Manager. This is an exciting opportunity for a dynamic leader who is passionate about delivering exceptional service and improving clinic operations. As a key player in our management team, you will be responsible for overseeing various aspects of clinic operations, staff management, and the continuous development of processes to ensure efficient, high-quality healthcare delivery.

Key Responsibilities:

• Complaints Management and Service Recovery: Address both online and offline feedback professionally and promptly, ensuring customer satisfaction and effective resolution of any concerns to enhance service quality.
• Staff Roster and Workforce Management: Oversee the creation and management of staff schedules for all clinic outlets. Ensure adequate staffing levels are maintained and effectively allocated based on clinic demands.
• Staff Performance Monitoring and Development: Regularly assess and evaluate staff performance, providing constructive feedback and identifying areas for improvement. Deliver training programs and coaching to enhance staff skills and maintain high operational standards.
• Locum Doctor Coordination: Assist anchor doctors in sourcing suitable locum doctors to ensure uninterrupted clinic operations and staffing coverage as required.
• Strategic Planning for Long-Term Growth: Collaborate with management to develop and implement long-term strategies to meet the company’s objectives and goals.
• Optimization of Clinic Operations: Maintain and improve work processes for clinic operations, ensuring compliance with standard operating procedures (SOPs). Monitor and enforce safety regulations and industry standards to safeguard patient care and staff wellbeing.
• Implementation of New Programs: Proactively introduce new initiatives and programs to enhance clinic operations as operational needs evolve.
• Continuous Review and Improvement: Regularly assess and review work processes, ensuring that all operational functions are optimized for efficiency and effectiveness.
• External Relations Management: Maintain open communication with Third Party Administrators (TPAs), CHAS, and other external partners to ensure an effective feedback loop and prompt issue resolution.
• Employee Engagement and Motivation: Foster a positive and supportive work environment by inspiring and motivating employees through recognition, positive encouragement, and incentive-driven initiatives.
• Stakeholder Communication: Regularly update directors and key stakeholders on company priorities, projects, and clinic performance to align business goals and expectations.
• Problem Identification and Solution Implementation: Proactively identify potential issues or bottlenecks within clinic operations and find innovative solutions to optimize efficiency and drive revenue growth.
• Business Growth and Expansion: Identify opportunities for new business ventures, including sourcing new clinic locations, preparing business proposals, and facilitating submissions to relevant authorities. Engage with various stakeholders to ensure smooth project execution.
• Project Management: Oversee the full scope of new clinic operations, including planning and ensuring the seamless implementation of new projects.
• Resource Management: Maintain a comprehensive resource library for the establishment of new clinics and other related projects.
• Any other duties, projects or assignments by HOD.

Requirements:

• Multitasking Ability: Proven capability to handle multiple projects and responsibilities simultaneously while maintaining focus on quality and deadlines.
• Strong Planning, Project Management, and Organizational Skills: Demonstrated ability to develop detailed plans, set clear objectives, and effectively manage the execution of projects within set timelines.
• Tech Savvy: Comfortable using various digital tools and platforms to streamline operations, manage schedules, and enhance clinic efficiency.
• Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build relationships with internal teams, external partners, and patients.
• Team Player and Independent Worker: Ability to collaborate effectively as part of a team while also being self-motivated to work independently when required.
• Meticulous and Detail-Oriented: A keen eye for detail and a commitment to maintaining accuracy in all aspects of clinic management and patient care.
• Language Proficiency: Bilingual or trilingual (To effectively communicate with diverse patient groups and staff)
• Flexible and Hands-On: Willing to station frontdesk during peak periods or when additional manpower is needed. Must be available for standby duties as required, including evenings and weekends.
• Educational Qualifications: A Degree in Business, Management or Marketing is required.
• Clinical Management Experience: A minimum of 3 years of clinical management experience is required. Proven track record in overseeing clinic operations, managing staff, and ensuring the smooth delivery of healthcare services.

If you are a driven professional with a passion for healthcare management and are ready to take on a leadership role that blends operational excellence with patient care, we invite you to apply for this exciting opportunity to be part of a dynamic and growing team.

Our client is hiring for Senior/ IT Operations Executive to work in their data centre and will like to invite interested candidates to send your detailed resume to [email protected]

Senior/ IT Operations Executive

Job Duties:

24/7 IT Systems Monitoring & Management:

• Oversee critical IT infrastructure, systems, and applications to ensure seamless operations.
• Proactively monitor for system health, performance, and availability using monitoring tools.
• Respond swiftly to system alerts, ensuring minimal disruption to business-critical operations.

Incident & Problem Management

• Analyse, troubleshoot, and resolve system incidents in collaboration with cross-functional teams.
• Perform root cause analysis to prevent recurrence and document solutions for future reference.
• Lead recovery actions during high-severity incidents, coordinating with internal teams and vendors.

System Maintenance & Process Optimization

• Manage regular patch updates, system upgrades, and security compliance to ensure IT robustness.
• Continuously identify and implement process improvements to streamline operations and enhance efficiency.
• Automate monitoring, reporting, and routine tasks to drive productivity.

IT Operations Reporting & Documentation

• Prepare detailed operational reports on system performance, incident trends, and resolution metrics.
• Maintain comprehensive documentation for standard operating procedures, troubleshooting guides, and system configurations.
  

Continuous Improvement & Innovation

• Identify opportunities to enhance monitoring capabilities using the latest tools and technologies.
• Support and drive IT initiatives for digital transformation and innovation.
  

Job Requirements:

1. Possess at least a Diploma in Computer Science, Information Systems, or equivalent.
2. Be willing to work in a shift-based environment.
3. Have at least 1-2 years of experience in IT operations, system administration, or related fields.
4. Be competent in Linux/Windows OS administration. Possession of system virtualization skillset is a plus.
5. Be familiar with system monitoring tools and incident management frameworks.

This IT Operations Asst Analyst role will be supporting all IT services, the computer systems and network environment (including IT/OT) in the Singapore manufacturing plant to ensure operational stability. This individual will be customer focused with good technical skills and be self-directed in troubleshooting, maintaining, and continuously improving IT infrastructure.

Responsibilities

• Plant IT equipment setup, installation, troubleshooting and resolution activities
• Network and Compute infrastructure sustain support
• Support PepsiCo’s Cybersecurity programs
• End user Workplace Programs, user support and Training
• Enterprise Solutions Applications Testing
• Administration of user accounts and provisioning of systems access
• Maintain and update process, system documentation, inventory, and user guides
• Future Technology Lifecycle management (TLM) program
• Call logging, incident management, service request fulfillment within SLA
• Support Project Portfolio Execution for the site considering global, sector and local programs
• Build relationships to ensure engagement with key stakeholders such as Operations, Automation, Engineering, Enterprise Solutions, Finance, PGCS IT. Manage Third Party Vendors
• The role will support a range of technologies: Network Wi-Fi, Network Local Area Network (LAN), Network security (Fire Walls), System access, cloud computing, server/compute infrastructure, Rubrik backup, Operations Technology (OT)- Thin Clients, System Platform, vendor remote access, Laptops, desktops, tablets, manufacturing Printers/applicators, scan guns, SOTI, video conference rooms, telephony/PBX, digital signage

Out-of-office hours support required as necessary for issue resolution and project activities

Qualifications

• Tertiary education or equivalent in Computer Science, IT, Software Engineering, or related field
• Proven track record in IT with at least 8 years’ experience in a similar role
• IT Infrastructure experience with good understanding and expertise across relevant manufacturing systems, programs, applications. Key areas are Network, Compute, Security, Workplace Services and Manufacturing IT/OT
• Experience collaborating, building relationships across multiple functions and diverse teams
• Project Management skills/experience
• Experience in stakeholder and third-party vendor management
• Experience in scoping/evaluating proposals for new solutions, troubleshooting/escalating issues on existing solutions
• Demonstrated understanding of business drivers/priorities/operations/process/IT & OT applications
• Good breadth and depth in technologies namely: Active Directory, Windows, Office365, RD Web, SCCM, Intune, Network, Telephony, Managed Print Services
• Excellent verbal, written communication skills and presentation skills
• End to end ownership; act as owner by taking a holistic approach to solutions scoping and problem solving and actively driving collaboration across functions
• Ability to engage and influence across business functions
• In depth knowledge of Manufacturing IT infrastructure and application inter-dependencies
• Awareness of IT, business, and IT/OT governance strategies
• Ability to integrate well within a team (local and virtual) environment
• Experience supporting a large user base in a multicultural environment
• Well organized and strong ability to multitask and manage conflicting/changing priorities
• Service Oriented and Process Driven
• Microsoft and equivalent technical certifications
• ITIL certifications and practical experience
• Project Management certifications and practical experience

Main Responsibilities:

• Order management from Order processing.
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Liaise with clients on open orders, deliveries and reschedules
• Perform Invoicing and Accounts Receivables
• Maintain inventory and stock reconciliation
• Extract and compile information to create report
• Filing, Posting and Data entry
• Perform daily arrangement for delivery & customers’ collection of goods
• Perform order processing into accounting system
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Manage and build a good relationship with 3rd party transporter to ensure on-time deliveries
• Manage and work closely with Malaysia/Thailand/China team on the day to day operations on daily basis and to ensure that all requirements are met
• Work closely with internal departments to coordinate shipment and to liaise with external parties or forwarders
• To ensure that all inventory transactions are completed within the timeline and maintain stock accuracy
• Coordinate the day to day import/export logistics operations with Malaysia/Thailand/China team and transactions documentation for freight forwarding and other related activities
• Assist to submit GST supporting document to accounts department
• Perform other duties as assigned by the Supervisor/ Management

Job Description:

• Manage large number of incoming calls. Directly work with customers by answering product and service questions; furnishing information about other products and services; process orders and prepare delivery documents; correspond with and go the extra miles to fulfill customer’s needs to ensure customer satisfaction.
• Resolve product or service problems by clarifying the customer's complaint; determine the cause(s) of the problem; discuss and propose solution; execute and follow up to ensure satisfactory closure.
• If problem was complicated or systemic, to escalate and redirect the issue to the appropriate team or department for resolution.
• Documentation and maintenance of customer records and operation details:
• Keep detailed customer records and update customer records after each interaction (such as compliment, complaint and feedback) with that customer.
• Assist the Sales and Marketing Team in boosting sales and performance. This include providing feedback on market intelligence, competitors’ activities, setting up appointments or following up with customers after their first interaction with the salesperson.
• Prepare performance and other administration reports
• Interface with various functional areas to co-ordinate scheduling activities to meet committed plans and customer’s sales / service order.
• Coordinate and resolve potential conflict of scheduling priorities and resource allocation with the plant process owners and drivers to ensure all delivery / collection activities are carried out in a timely manner.
• Conduct briefing to ensure that the drivers and assistants know their specific job scope and equipping requirements, safe work method, work schedule, delivery time frame as well as compliance with the Safe Operational Procedure, and performance standard of their assigned task.
• Monitor terms and conditions of Purchase / Work Orders received from customers and follow up closely on the delivery dates and quantity to be fulfilled.
• Assist in logistics resource forecasting and capacity planning, monitoring and motivating drivers and delivery assistants work performance, skills and training needs.
• Keeping record of work hours and trips performed by drivers and delivery assistants

Requirements:

• Degree / Diploma in Logistics / Supply Chain / Business Administration / Engineering.
• IT savvy in MS office and IOT.
• Candidates with good people skills (positive, meticulous, proactive problem-solving attitude) and possess empathy, strong customer service orientation are good fits for this role.
• Interpersonal and communication skills –Good listener, blessed with ability to communicate and interrelate well with customers, colleagues and business associates from different backgrounds.
• Good planning capability: Ability to multi-task, prioritize and manage time effectively.
• Mature and have minimum 3 years of experience in highly dynamic customer service and Operational planning and control work environment.