The Operations Manager should oversee daily operations, manage staff, and ensure exceptional customer service. Responsibilities include resource optimization, financial oversight, compliance with regulations and policies, problem-solving, and reporting. The ideal candidate has strong leadership, communication, and problem-solving skills, with a background in operations management and customer service.

1. Overall Operations Management and Staff Supervision: Oversee the day-to-day operations of the company, including managing a team of staff members, scheduling shifts, assigning tasks, and providing guidance and support as needed.

2. Customer Service and Communication: Ensure excellent customer service standards are maintained at all times, address customer complaints or issues promptly and effectively, and facilitate communication and coordination between different departments or teams within the company to ensure smooth workflow and collaboration.

3. Resource Management and Basic Financial Oversight: Manage resources such as inventory, equipment, and supplies to ensure optimal utilization and cost-effectiveness, assist with basic financial tasks such as budgeting, expense tracking, and cost control within assigned areas of responsibility.

Requirements:

1. Financial and Resource Management: Proficiency in budgeting, expense tracking, cost control, and optimizing resource utilization.

2. Data Analysis and Reporting: Ability to analyze operational metrics, generate reports, and make data-driven decisions.

3. Inventory and Procurement Management: Skills in inventory control, procurement, and stock optimization.

Job Description

1) Educating, upholding and guarding the consistency practice of company core values and organizational culture across all job sites

2) Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal

3) Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies

4) Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations

5) Ensuring effective OJT Training and upskilling of all operational staff on the latest robotic cleaning and maintenance standards to achieve highest standard of excellence and cost effectiveness

6) Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost effectiveness

7) Planning of manpower deployment at various site to meet the contractual requirement of clients

8) Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not recur

9) Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

10) Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Management Skills

1) Planning, compliance, organizational, analytical and decision-making skills

2) Oral and written communication skills

3) Tactful and discrete when dealing with people and confidential information

4) Leadership and motivational skills to rally people towards goals achievement

People / Technical Skills

1) Able to work well with the organisation and able to interact with all levels

2) Effective communication and interpersonal skills

3) Computer, administration and presentation skills

4) Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy -in

Job Summary:

We are seeking a skilled and experienced Operations Engineer to join our team. The ideal candidate will be responsible for managing and optimizing cloud-based infrastructure and services across AWS and Azure platforms. This role requires proficiency in Infrastructure-as-Code (IaC) tools, cloud resource management, automation, monitoring, and ensuring security and compliance across cloud environments.

Roles and Responsibilities:

Infrastructure Management: Deploy, configure, and manage cloud resources using IaC tools such as Terraform or CloudFormation. Monitor and maintain cloud infrastructure to ensure optimal performance, availability, and security. Implement automation and orchestration strategies to streamline deployment and scaling processes.

Cloud Services Administration: Administer various cloud services, including compute instances, storage solutions, databases, networking components, and serverless offerings hosted on AWS and Azure. Optimize resource utilization to ensure efficient cloud service delivery and effective cost management.

Monitoring and Incident Response: Set up monitoring and alerting mechanisms to promptly identify and address performance issues and security vulnerabilities. Collaborate with the incident response team to troubleshoot and resolve operational incidents, ensuring minimal service disruption.

Security and Compliance: Implement security best practices to protect cloud environments from potential threats and vulnerabilities. Assist in conducting security audits and assessments to maintain compliance with industry regulations and standards.

Collaboration and Documentation: Collaborate with cross-functional teams (DevOps, development, security) to understand requirements and align cloud infrastructure accordingly. Maintain comprehensive documentation related to cloud infrastructure, processes, and procedures.

Continuous Improvement: Stay up to date with industry trends and advancements in cloud technologies. Identify opportunities for automation, optimization, and process improvement to enhance cloud operations.

Qualifications and Requirements:

Education:

Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience.

Experience:

At least 3-5 years of experience in cloud operations, managing cloud-based infrastructure, and deploying cloud services.

Cloud Platforms:

Proficiency in cloud platforms such as AWS and/or Microsoft Azure.

Infrastructure-as-Code:

Strong understanding of Infrastructure-as-Code (IaC) principles and tools (e.g., Terraform, CloudFormation).

Scripting/Automation:

Familiarity with scripting and automation using languages such as Python, PowerShell, Bash, etc.

Monitoring:

Experience with monitoring and log aggregation tools for proactive issue detection (e.g., CloudWatch, Azure Monitor).

Security Best Practices:

Knowledge of security best practices and experience implementing security controls in cloud environments.

Problem Solving:

Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

Communication:

Strong communication and collaboration skills to work effectively with diverse teams.

Certifications:

AWS Cloud Practitioner, AWS Architect certifications are a plus.

Skills:

Python and associated libraries (e.g., pandas, pyspark)

Frameworks – React/FLASK

We are looking for candidates who will thrive in a dynamic environment towards a successful and rewarding career.

Why Join Us:

• Attractive Renumeration + Incentives Package
• Flexible Working Arrangements
• No working experience required
• Comprehensive on-job training is provided
• Central office location (2mins from MRT station)

Responsibilities:

• Analyze client’s wealth and financial circumstances, provide advice and solutions based on their needs and objectives.
• Collaborate with partners to provide comprehensive client services eg. wealth and investment planning, insurance, mortgage and estate planning, wills and trusts, and so forth.
• Develop and execute strategic sales plans to achieve sales targets and expand our customer base.
• Follow up with clients constantly to re-evaluate their current condition and future objectives.
• Maintaining relationships with existing clients and key accounts
• Conduct market research and analysis to identify new business opportunities and stay up-to-date on industry trends.
• Prepare and conduct sales presentations and proposals to prospective clients.
• Successfully negotiate contracts and agreements with clients.

What you need to have:

• Diploma awarded by a Polytechnic in Singapore, or equivalent qualifications
• Singaporean or PR
• Business acumen & strong negotiation skills
• People management skills with excellent initiatives
• Team player, proactive and collaborative
• Self-motivated personality and positive attitude
• Strong communication and interpersonal skills
• Mature and willingness to learn
• No working experience required as comprehensive training will be provided. We welcome all experienced professionals, including those who are seeking a career switch with no experience at all

If you believe in yourself, we would love to meet you!

Client Advisor Assistant (CAA)

Responsible for delivering superior client experience through understanding, anticipating and executing client’s transactions and providing excellent administrative and organizational support to Client Advisors/Client Partners.

Primary Responsibilities

1. Support Client Advisors/Client Partners in delivering exceptional client service and experience
2. Be point-of-entry contact for clients with account queries or order placement, payments, etc.
3. Assist with client onboarding, account opening, due diligence and monitoring activities
4. Assist with client order placements, monitoring and record keeping
5. Support with documentation for client meetings, business trips, investment proposals
6. Comply with internal policies & procedures and escalating exceptions where necessary
7. Collaborate with colleagues to ensure that all client accounts comply with legal, compliance and regulatory requirements
8. Provide back up for buddy CAAs.

Requirements

1. Minimum of 4 years relevant experience in private banks.
2. Outstanding verbal and written communication skills
3. Professional maturity, strong work ethic and the ability to be flexible and adaptable to changing business needs
4. Fluency in Mandarin needed to cover North Asia/Greater China client segments.
5. Proficient with all Microsoft 365 apps

The role:

- Provide daily costume styling and recommendations to clients

- Answering phone calls and greeting customers

- Use our system to process orders and add our latest costumes to the collection

- Conduct inspections/ repairs of costumes and items to prepare for booking

- Altering, mending, and sewing costumes (we can teach!)

Good to have:

- Basic sewing skills

- Willingness to learn new things

- Multilingual

Job Purpose

The incumbent will oversee the manpower fulfillment and day to day site operations, ensuring Client Success is achieved by executing and following through on operational, recruitment, rostering and reporting responsibilities.

Description of Responsibilities

Operations

Comprehend operational requirements from Client

Communicate implementation method with Supervisors

Follow through on implementation ensuring adherence

Manpower Planning and Rostering

Comprehend manpower requirements and rostering

Advertise and recruit required manpower without over deploying

Onboard new hires on their first day on site

Rostering and Attendance

Prepare the duty roster 2-weeks prior

Distribute the duty roster 1-week prior

Ensure duty roster is adhered to and discipline accordingly if not

Reporting

Prepare all necessary reports and attendance sign-in documents for use

Ensure attendance sign-in is accurate and complies to requirements for ease of billing

Archive all attendances and reports in an organized manner (site and in HQ)

Shall provide Data Centre (DC) operations at the Customer’s premises and premises identified by the Customer. The DC Operations shall cover the following:

1. DC Environment Support; and

2. DC Facilities Management Services.

DC Environment Support

Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers. The infrastructure to be monitored shall minimally include:

(a) Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);

(b) Cooling Infrastructure (such as computer room air-conditioning units);

(c) Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);

(d) Environment monitoring system (such as humidity and temperature); and

(e) Water leakage detection.

(f) Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.

(g) The Vendor shall inform the Customer within one (1) hour when problems are detected.

(h) Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

(a) Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.

(b) Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.

(c) Shall ensure the network cabling in the data centre and within the racks are neat and tidy.

(d) Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.

(e) Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.

(f) Shall obtain the Customer’s approval before finalizing the plan for any activity.

(g) Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.

(h) Shall maintain up-to-date documentation of the data centre design layouts.

(i) Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.

(j) Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer:

· Security Alarm and Security Card Access System; and

· Closed-Circuit Television (CCTV).

(k) Shall ensure that only authorised personnel are allowed to access the DCs.

· The Vendor shall ensure that all visitors to DCs are escorted during their activities on-site.

· The Vendor shall ensure that the visitors record their activities in the on-site log.

Requirement – DC Operations

Minimum Requirement:

The Vendor shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier. The DC Operator shall possess minimally the following skill sets:

(a) Three (3) years of working experience in Data Centre Engineer Operations experience;

(b) Certified Data Centre Facilities Operations Manager (CDFOM) or equivalent; and

(c) ITIL v4 Foundation Certification or equivalent

Job Title: Operations Manager ($4.500-$5.500)

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

The Operations Executive plays a crucial role in ensuring the smooth and efficient execution of our bunkering operations, focusing on vessel scheduling, daily operations, conflict resolution, and customer relationship management. This position requires a detail-oriented and organized individual with strong communication and problem-solving skills. The Operations Executive will collaborate closely with various internal and external stakeholders to ensure timely deliveries, accurate documentation, and optimal resource utilization.

What you will be doing:

Data Management:

• Ensure all data is entered accurately and promptly into the company's systems.
• Maintain up-to-date records of deliveries, and inventory.

Bunkering Coordination:

• Coordinate with shipping agents to obtain accurate vessel ETAs.
• Liaise between charterers and the shipping team to ensure smooth communication and alignment.
• Address any issues that may arise and mediating the situation

Vessel Scheduling:

• Efficiently schedule vessels to meet delivery timelines and optimize resource utilization.
• Coordinate with port authorities, agents, and other stakeholders to ensure smooth vessel operations.

Daily Operations Management:

• Oversee daily operations, including loading, unloading, and vessel movements.
• Monitor vessel performance and address any operational challenges.
• Ensure compliance with safety regulations and company procedures.

Conflict Resolution:

• Effectively manage conflicts and disputes related to bunkering operations.
• Liaising with internal and external stakeholders to reach mutually agreeable solutions.

Customer Relationship Management:

• Build and maintain strong relationships with customers.
• Address customer inquiries and concerns promptly and professionally.
• Ensure customer satisfaction with our bunkering services.

Duty:

• Rotational 24-hour duty, primarily being on standby
• Responsible for providing support and addressing urgent issues.

What we are looking for:

• Preferably Diploma in Maritime Studies, or a related field.
• Preferably 2+ years of experience in bunkering operations or a similar role.
• Fresh graduates are welcome to apply and will be provided on the job training
• Effective communicator with strong English writing and speaking skills
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Experienced in conflict resolution and customer relationship management.

Benefits

• Incentive scheme 4%, 8%, 12% monthly based on sales target (after confirmation)

Responsibilities

• Assist in ordering, receiving, unloading, storage, and rotation of merchandise and building of displays at our fish market
• Assist in merchandising, labor, and other operational processes at our fish market to company standards
• Assist in cleaning and processing incoming seafood and food shipments
• Comfortable and adept in handling seafood and machinery
• Sanitize and clean all cutting area and equipment after fish processing work
• Inspect products for quality control
• Able to carry heavy load
• Able to assist with other ad-hoc duties assigned
• Experience working in food production or in an industrial kitchen
• Knowledge of quality assurance practices

Qualifications

• Singaporeans and PRs only
• Has at least 1 years of relevant working experience in F&B establishments of a similar niche
• Understanding of basic food hygiene practices.
• A team player with good and effective communication and interpersonal skills.
• Adaptability to change and willingness to embrace new ideas and processes.
• Ability to work unsupervised and deliver quality work.

Job Descriptions:

• Oversee and coordinate day-to-day hostel operations, including front desk, housekeeping, and maintenance.
• Develop, implement, and refine operational procedures and manuals to ensure efficiency and consistency.
• Monitor hostel cleanliness, safety, and service standards, addressing any gaps promptly.
• Manage booking systems, track reservations, and optimize occupancy rates.
• Recruit, train, and supervise staff, fostering a positive and motivated work environment.
• Schedule staff shifts, ensuring adequate coverage during peak periods.
• Provide ongoing feedback and conduct regular performance reviews.
• Ensure exceptional guest service by addressing inquiries, complaints, and special requests promptly.
• Develop and promote events or activities to enhance guest engagement and build a sense of community.
• Act as the main point of contact for VIP guests or escalated issues.
• Assist with manual tasks such as setting up communal areas, minor repairs, or helping with housekeeping when needed.
• Regularly inspect facilities to ensure they are clean, functional, and well-maintained.
• Handle inventory management, including ordering supplies and maintaining stock levels.
• Prepare and manage budgets, monitor expenses, and identify cost-saving opportunities.
• Handle cash and card transactions, ensuring accurate reporting and accounting.
• Maintain compliance with health, safety, and regulatory requirements.

Requirements:

• At least 2 years of related working experience in a backpacking environment or hostel.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Organizational skills with the ability to multitask and prioritize effectively.
• Hands-on approach and willingness to assist with manual or physical tasks.

1. Creating a project schedule, with milestones, due dates and estimates for those materials that are required and other resources, such as team members, which will then be submitted to management for approval.
2. Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s management team.
3. Working with team members in the field or on site who have project issues.
4. Keep up the morale of team members and build relationships with them to develop a strong working unit and supporting their impact on the success of a project.
5. Work autonomously, making decisions without too much managerial oversight.
6. Know the concepts related to the management of a project.
7. Knowledge of project management tools, especially cloud-based software.
8. Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.
9. shall be competent with all necessary of MOM & WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.
10. Must possess high proficiency in MS Excel, Power-point and Project Management for preparing of presentation slides for projects updates and maintaining of proper work progress record.
11. PUB & LTA Projects working experieces is added advantage.

We are WELIVE NETWORK, a MCN (multi channel network) that focuses on helping brands do live-selling and content creation. We managed multiple channels and content creators to help brands reach their sales goals on tiktok.

Position Overview:

We are looking for a motivated, detailed orientated Operations Intern to join our team. In this role, you will support various departments within our organization and gain valuable insights into the operations of a fast-paced live selling environment.

Key Responsibilities:

1.Live Selling Support: Assist in backend operations for live selling

2.Customer Liaison: Communicate with customers on TikTok Shop, serving as a customer service assistant to address inquiries and provide support.

3.Scheduling Assistance: Help coordinate and schedule livestreamers,

4.Daily Operations: Carry out various day-to-day tasks to support the smooth functioning of the company, as needed.

5.Business Meetings Exposure: Shadow co-founders during business meetings, gaining insight into the strategic decision-making process.

6.Product Selection Assistance: Collaborate with the team in the evaluation and selection of products for live selling.

7.Administrative Support: Assist with administrative tasks such as editing presentations, creating content for social media posts, and other related duties.

Qualifications:

Currently pursuing or recently graduated with a diploma in Business, Marketing, Communications, or a related field.

Strong organizational and time management skills with attention to detail.

Excellent verbal and written communication skills.

Proficiency in social media platforms, particularly TikTok.

A team player with a proactive attitude and willingness to learn.

Previous experience in customer service or any operational role is a plus.

What We Offer:

Hands-on experience in the dynamic world of live selling and e-commerce.

Opportunity to work closely with the management and gain mentorship from experienced professionals.

A collaborative work environment that encourages creativity and innovation.

Potential for future opportunities within the company.

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

· Supervises and guide the cleaners assigned to an area.

· Follows-up with work instructions given by the Executive related to the cleanliness of an area.

· Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

· Supervises daily and monthly planned periodic works allocated to an area.

· Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

· To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

· Carry out regular inspections to the building and its facilities to maintain a high service delivery level

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

· Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

· Implement and recommend operation plans to improve work processes and service quality

· Must need to work on Weekends and public holidays

· Develop new accounts and source new business opportunities

· Project Management

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

Loading and Unloading of baggage and Cargo

Pallet build up, Pallet Shrink wrapping

Writing of daily summary operations report

Corresponding to clients' on thier requirements via email

Using of Scanners to scan baggage and cargo

Supervising service crew

Able to work independantly

Able to spot and rectify discrepancies immediately

Have a valid Airfield Driving Permit.

Able to work 8hours shift (1000-1800) ( 1800-0200) (0200-1000)

Responsibilities

• Monitoring of ground operation
• Incident reporting and furnishing of detailed reports
• Operating of tractor to transport baggage and cargo
• Given tasks must be completed within the stipulated time frame
• Inspecting of baggage and cargo to enusre no damages
• Assisting in loading and unloading of baggage and cargo

Requirements

• Must be physically fit
• Able to work outdoor for extended period of time
• Must posses Singapore class 3 license
• Must pass Airport Driving Test
• Must be able to pass all other required training
• Able to work rotating shifts
• Must be able to work under time-critical pressure
• Able to work as a team as well as independently

Benefits

• Performance incentives
• Meal allowance
• Transport allowance
• Career progression

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

OVERVIEW:

The Operations Director is overall responsible for overseeing the successful running of the Domestic / Cross Border Transport Operations of the company, which includes Air and Ocean Freight operations.

ESSENTIAL FUNCTIONS :

· Provide leadership & decision making to the operations departments

· Setting of goals & objectives for operations and product to achieve annual volume growth targets in conjunction with sales and participates in company marketing and sales efforts

· Manage the integration & implementation of new structures developed in operations

· Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment

· Ensure all transports are carried out within predetermined cost and security standards and perform annual service and cost reviews to ensure we meet market requirements

· Ensure the operations departments adhere to all quality requirements e.g. operational compliance & certifications, ISO, Bizsafe Star, etc. and work with Finance to adhere to financial compliance requirements

· Prepare monthly reports relating to productivity, profitability, compliance etc.

EDUCATION AND EXPERIENCE:

· A Diploma / Advance Diploma / BSc. degree in business and supply chain preferred or their equivalent.

· 10+ years of air and ocean freight products

· Highly motivated leader who is assertive and adept at working in a competitive, challenging and fast-paced work environment

· Results oriented

· Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

· English advanced proficiency (written and speaking)

· Cargowise system, Advance Microsoft Excel & PowerPoint skills

· Willing to travel occasionally

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports

· Recommend hiring, firing and promotion

· Identify and resolve departmental personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

· Drives alignment & builds the team

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Adhere to the Company HR Policy, the Code of Business Conduct and departments' policies, processes & procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

The Courage Chapter has been engaged to conduct a search for an Operations Manager for our client, a social enterprise.

ABOUT THE ROLE

We are looking for an energetic and caring Operations Manager to

accelerate our business growth and social impact.

RESPONSIBILITIES

• Programme and events planning and implementation.

• Recruitment, management and deployment of our pool of Music

Making Facilitators.

• Development and maintenance of systems and processes.

• Purchase and maintenance of music technology and office assets.

• Sourcing and collaboration with partners and service providers.

• Organisation and collection of data and evidence for customer

feedback, research insights and privacy protection.

JOB REQUIREMENTS & ATTRIBUTES

• Love for music and movement and belief in their healing power.

• Energetic, caring, resourceful and resilient team player.

• Excellent communication, organisation and people skills.

• English and Mandarin, a third language or dialect an advantage.

• Ability to use and leverage technology to enhance operational

efficiency and effectiveness.

• Poly or university graduate, age not an issue.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Title: Operations Manager ($4.500-$5.500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.
• Employee discounts on hotel stays and services.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.