Operations Executive (Admin)

Job Description

To manage the academy’s front desk daily and perform a variety of administrative and clerical tasks. Inclusive of the receptionist role, you are the academy’s first point of contact. You ensure that the front desk welcomes guests positively and executes all administrative tasks to the best quality standards.

The operations executive will also be involved in serving the VIP guests lunch/coffee time.

Job Responsibilities

• Handles administrative tasks for daily campus operations.
• Maintain accurate updates for various files, listings, and records.
• Pick up calls and effectively forwarding of inquiries and assist walk-in customers and direct them to the relevant department.
• Ensuring all Warm Welcome Signages for VIP visits are prepared prior to arrivals and weekly classroom allocations slides are updated and projected.
• Manage the set-up & clean-up of event reception/seminar, etc.
• Arrangement of Courier Services for any delivery and pick-up required.
• Opening of the daily mail, sorting out mail & Submission to Finance
• Plan and procure logistics materials under the operations department. (Stationery, laundry, cleaning materials etc.)
• Name and Foot Tags/cards requisition for event purposes.
• Coordinate Photocopier servicing and toner replenishment.
• Coordinate routine laundry servicing.
• Serving EXCO lunch and any VIP lunch.
• Manage various periodic inventory lists for all Operation dept’s logistics.
• Assist the operations manager with liaising with the supplier/contractor for facility maintenance.
• Manage all document filings for suppliers’/contractors’ matters.
• Assist the operations manager in verifying invoice details according to all outsourcing staff arrangements and repair work arrangements.
• Updating the Facilities maintenance log.
• Updating various log sheets and record sheets for campus operations.
• Assist the operations manager with proposal papers for Finance/EXCO
• Assist the operations manager with any compliance documentation.
• Assist inquiries regarding preparing lab requirements.
• Learn and cultivate leadership values and habits.
• Acknowledge and adopt managerial work values.
• Communicate and liase with IT Vendor
• Perform any other ad-hoc duties assigned by Operation Manager

Job Requirements

· Able to work 5 days a week.

. Relevant experience in IT

· Scheduled for weekends duties (opening closing/shift) on a rotation basis.

· Experience in guest relation responsibilities.

· Proficient in Microsoft Office.

· Good management of document filings.

· F&B experience is an advantage.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Responsibilities:

• Reports to the Banquet Operations Manager on the day to day operation.
• To plan the duty roster, engage part-timers and ensure that they are deployed according to function needs.
• To ensure all employees (including part-time employees) are well groomed and trained according to established standards and to conduct on-the-job training for all new employees.
• To be responsible to lead the employees (including part-time employees) in providing excellent service to all guests during all banquet functions and outside catering according to SOP standards and club’s policies and procedures.
• To ensure that function rooms are fully set-up according to the event order.
• To provide Feedback / Recommendations / Suggestions on improvement of staff schedule, attendance, timeliness, complaints and innovations to Manager.
• To co-ordinate with Chef, Stewarding and AV Technician on menus, function set-up arrangement, service procedure and clearing of all equipment before and after functions.
• To work hand-in-hand with the Catering Team to achieve their monthly sales budget.
• To achieve a high level of service quality which meets the demands and expectations of all members
• Prepare Function Report every after event.
• In charge on the procedure, follow up and maintaining HACCP policies for Banquet.

Requirements:

• Minimum of 5 years with progressive supervisory positions in comparable operations.
• Certificate from a recognized Hotel Training School (or Culinary Institution) or an appropriate amount of progressive work experience to waive academic qualifications.
• Basic cocktails, wines, spirit and specialty coffee knowledge an advantage
• Experience operating Point of Sales System an advantage
• Keen to learn and grow in the Food & Beverage industry
• Able to work on rotating shifts, weekends and Public Holidays

Working Days: 5.5 work week scheduled by manager, need to be able to work weekend. Alternate week: 1 day off, 2 days off

Working Timing: 9am – 6pm / 12pm – 9pm / 2pm – 11pm

Working Location: Around Singapore as job requires frequent movement of different carparks for checking

Candidate Requirement

Require to own a vehicle for work (either motorcycle or car)

- Able to work shifts.

- Able to work on weekends and Public Holidays

- Own a motorbike

Responsibilities & Duties:

-Patrol carparks and ensure smooth operations

-Handle and report any illegal parking or activities in the carpark

-Carry out enforcement activities (wheel clamp and negotiation)

-To cover carpark personnel in short notice

-Ensure nets machine receipt rolls are topped up

-Any adhoc duties as assigned

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

The Senior Franchise Operations Manager will be responsible for overseeing the operational performance and compliance of franchise locations within Bacha Coffee outlets. This individual will work closely with franchisees and overseas partners to ensure that brand standards, operational procedures, and customer service expectations are met or exceeded. This individual will be reporting to Head of Franchise Team.

Responsibilities

• Conduct regular visits and audits to franchise locations to assess operational performance, provide guidance, and ensure compliance with brand standards.
• Develop and maintain strong relationships with franchisees, serving as the main point of contact for operational support and guidance.
• Implement training programs and initiatives to ensure that franchise employees are properly trained on operational procedures, food safety standards, and customer service protocols.
• Develop and monitor key performance indicators (KPIs) such as sales, profitability, outlet compliance and customer satisfaction metrics for each franchise location.
• Implement the franchise operating manual and update wherever required and provides guidance in all operational and training areas.
• Lead preparation and host Franchise functional meetings.
• Collaborate with franchisees to develop action plans to address any operational challenges or opportunities for improvement.
• Collaborate with various departments to drive growth and implement action plans.
• Prepare reporting on outlet audits and market opportunity.
• To be trained and stationed across various departments for training including Operations, Training and Franchise Department.

Requirements

• Degree holder in Business or related field
• Minimum 5 years’ experience in a relevant experience in a similar capacity
• Experience in F&B /Luxury Goods/ Hotel industry will be advantageous
• Excellent interpersonal, negotiation and communication skills
• Proactive with strong sense of responsibility and result-orientated
• Strong organizational, analytical skills and follow-up
• Able to work under pressure and tight deadlines
• Positive and accurate representation of the brand at all times
• Adaptable and flexible
• Good team player
• Willing to travel to our franchises overseas when required

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Require to work on a rotating shift basis which includes weekends and public holidays.

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs.

• Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

[Job ID: 742174]

Job Description:

• General administrative tasks, primarily handling customer orders and coordinating product delivery schedules
• Coodinate with various offices in Shenzhen, Vietnam and Japan to handle the order
• Taking over administrative tasks from their foreign office(closing in May)

Requirements:

• Min 2 years of working experience
• Ability to communicate in Chinese (Mandarin or Cantonese) and Japanese to liaise with stakeholders
• Experience as trade administration or logistics operation

If you are interested, please free to contact me at

[email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

You will be reporting to a Senior Director, APAC Operations.

You will provides strategic leadership and direct innovations toward operating procedures, and organizational structures to support the manufacturing plan for Singapore Operations. You are responsible for shipments more than $1B revenue with direct and indirect reports of more than 300 employees.

You will be expected to collaborate with global business partners to work toward common platforms, methods and systems. You will have leadership responsibilities to drive a lean continuous improvement culture leading to quality improvements, cycle time reductions, safety improvements, cost and waste reductions, inventory reductions, supplier development and shipping performance.

Your Responsibilities:

• You will demonstrate business leadership throughout the organization to create and achieve strategic goals for the operation. Develop a Strategic Manufacturing and Operations Plan that supports productivity and financial goals.
• Responsible for improving regarding costs, quality, delivery, cycle time and asset management through Lean practices.
• Deep manufacturing process knowledge in engineer to order environment Electronic Assembly
• Experienced in Manufacturing Engineering
• Successful record of capacity planning and management
• Passionate about quality systems management
• 7+ years of experience developing expense and capital budgets and managing financial performance.
• Manage all issues associated with facility operations, maintenance, and Rockwell Automation's presence in the local community
• Ensures familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct and Ethics, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, security, quality and environmental), and functional policies published within Rockwell Automation.
• Creates, motivates and leads cross-functional teams across the organization to achieve the objectives of the company.
• Fosters culture of teamwork which values employee engagement among diverse workforce within the facility and the business as a whole
• Lead systemic approach to workforce planning and succession planning, including identification and development of top talent

The Essentials - You Will Have:

• Bachelor's degree or equivalent relevant experience
• Legal authorization to work in the Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Minimum 10 years of varied management experience in production operations at manufacturing facilities, including responsibility for multiple teams within operations - materials planning, scheduling, and inventory management
• Experience with global operations / Lean Certifications
• SAP experience
• Experience in industrial/electrical equipment manufacturing Electronic Assembly Manufacturing
• ERP experience

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Onsite

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

Logistics Operations Coordinator

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Key Duties & Responsibilities:

Job Purpose: To support Value Added Services (VAS) and inbound daily operations.

Duties and Responsibilities:

Value Added Services

• To monitor VAS operations and ensure all reports required for labelling activities are generated successfully for outbound orders to be shipped on time
• To work closely with affiliate to resolve related master data issues for outbound orders
• To generate Batch Wise List for manual labelling orders for ANZ
• To manage ANZ kitting orders processing
• To support Outbound and Quality team to ensure effective and compliant labelling process while meeting daily/monthly KPIs
• To manage 3PL labelling operations by supervising activities in the labelling room; troubleshoot, investigate, and perform corrective action to resolve issues when required
• To raise Quality Issues (QI) in Trackwise/EtQ and complete investigations for the issues on time
• To support SOP document update when required
• To support rework process which include placing order for VAS packaging materials for rework process
• To support end to end User Acceptance Testing in Loftware system for new labelling processes or negative testing during problem-root-cause analysis

Inbound

• Generating of Data/Data Representation for Inbound & Inventory on Performance Management Platforms or Operational Requirements
• Source Complaints Handling: Complaint Logging, Following up with Source for Investigation and Complaint Closure
• Record of Credit/Debit Notes, if any, received from source as part of complaint closure
• Source Complaints Dashboard Preparation
• Coordinate and support Finance Team for Finance closure of all the Inbound Shipment Invoices for Differences
• PR/PO Creation in Ariba E-Market Place

Qualification:

• Diploma/ Bachelor in Engineering / Business Administration (Industrial / Mechanical / /Operations)/ Management/Supply Chain/Logistics
• Experience in Project management / Warehouse Operation / Value added services operations.

Technical Skills:

• Familiar with SAP System
• Basic understanding of supply chain concepts and cross-functional linkages
• Quality orientation on Medical Device/Pharmaceutical/FMCG labelling process flow
• Customer (internal and external) driven approach
• Experience in Manufacturing / Labelling / Packaging in Medical Device/Pharmaceutical /FMCG industry preferred
• Proficient in Microsoft Word, Excel Microsoft PowerPoint and Loftware
• Vendor & Affiliate management

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Description:

Customer Service

• Engage with patients and non-patients through various channels, including phone calls, in-person interactions, and events.
• Manage incoming calls and provide accurate information to inquiries.
• Distribute promotional materials (e.g., flyers) at clinics, hospitals, and roadshows.
• Maintain a positive and professional demeanour in all interactions to enhance customer experience.
• Be available for weekend engagements as needed.

Administration & Operations Support

• Assist with ad-hoc administrative tasks, including data entry, filing, and document management.
• Collaborate with team members on various operational projects to improve efficiency and service delivery.
• Perform other duties as assigned by management to support the overall function of the organization.

Job Requirements:

• Min. Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

The Executive, Clinic Operations, is responsible for ensuring the smooth day-to-day operations and management of the polyclinic. He/ She handles general administrative matters in the polyclinic including the management of registry and records, computerised systems, finance and accounts, staff, public relations, facilities, security, materials, and business continuity management and ensures that they are attended to and resolved in a timely manner.

He/ She will also work with the various domains to review and re-design workflow to improve work efficiency and assist the area manager in managing the general affairs of Clinic Operations in SHP. He/ She will also participate in workgroups and projects as assigned by the supervisors.

Interested applicants may apply at: https://careers.singhealth.com.sg/job-invite/3748/

Our client is a leading multinational Social media company.

Job Responsibilities:

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version Projects
• Document learnings and share operational insights to cross-functional teams.

Job Requirements:

• Bachelor’s degree or equivalent with min 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
• High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Description:

POSITION OVERVIEW : Operations Compliance Lead

POSITION GENERAL DUTIES AND TASKS :
Years of Experience

At least 10-12 years’ experience in IT operations in a data warehouse / analytics environment with knowledge on compliance and/or has experience completing one audit cycle.

Position Summary / Project Description

Operations Compliance Lead is to ensure the IT operations planning and execution meets the service levels agreements and audit compliance requirements.

Role and Responsibilities

He will understand the operational process from systems administrations to application management and support. He will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.

He focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.

He will represent the operation team in the management for any audit, compliance or governance forum.

He possesses strong leadership and communication abilities and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He is able to address multi-faceted issues effectively and in a collaborative manner including across departments.

Govern IT processes and policies

Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
Align system administration with overall strategic IT service direction and business needs.
Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
Anticipate internal and/or external business challenges and/or regulatory issue.
Develop policies, procedures, and controls to ensure system security and compliance.
Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
Optimise / Automate processes to achieve higher efficiency and more sustainable operations
Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

Oversee team management including budgets, forecasting, work allocations and staffing
Develop staff through ongoing coaching, mentoring and career discussions
Define common goals, direction and accountability among staff
Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

-Degree in Computer Science, Computer Engineering

-Minimum 10-12 year working experience in system operations compliance and management areas.

-At least has experience being audited or familiar with any standards (e.g. ISO, ITSM)

-Highly-motivated self-starter who will undertake all activities to the highest professional standards

-Must be cloud certified

-Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

-Experience in managing a team in project implementation or support is a must

-Certification in IT operation management is preferred

-Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies

-Good interpersonal skills with the ability to work with different groups of stakeholders

-Exposure to hospital information / clinical systems is an added advantage.

• Operational Management:
  Oversee operational activities including handling team member and customer grievances/complaints, financial reporting, legal compliance, and safety matters.
• Vendor Coordination:
  Collaborate with external vendors for routine and ad-hoc limousine/shuttle activations, leveraging historical trends, special events, and public holiday requirements.
• Strategic Planning and Execution:
  Develop and enhance departmental strategies and action plans for effective execution by the team, driving operational excellence.
• Stakeholder Engagement:
  Maintain effective communication and coordination with internal stakeholders and external partners/agencies to ensure seamless operations.
• Operations Improvement:
  Support diverse projects aimed at improving operational efficiency and customer satisfaction.
• Fleet and Manpower Utilization:
  Formulate and implement strategies for optimal fleet and manpower utilization, driving productivity and continuous improvement.
• Safety and Compliance:
  Enforce safe work procedures, ensuring compliance with safety regulations for team members.
• Training and Development:
  Identify training needs within the limousine team and execute relevant programs to enhance skills and performance.
• Team Motivation and Counseling:
  Motivate and guide team members to maximize their potential, fostering a high-performance culture.
• Performance Management:
  Conduct performance appraisals and ensure all team members, including outsourced drivers, adhere to 1CG’s Standard Operating Procedures (SOPs).
• Team Building:
  Promote a progressive team culture and maintain a harmonious work environment.
• Human Resources Functions:
  Handle HR-related responsibilities including recruitment, compensation and benefits, welfare administration, work pass processing (application, renewal, and cancellation), and other related activities.
• Payroll and Budgeting:
  Assist in budgeting and forecasting payroll-related costs. Prepare employee status change forms for salary adjustments, transfers, etc., and review attendance, leave, medical claims, and other expenses.
• Process Improvement:
  Regularly review and improve workflows, regulatory compliance, and work practices for better efficiency and alignment with company goals.
• Policy Compliance:
  Ensure payroll policies and processes are consistently administered in line with company policies and statutory regulations through audits, reports, and monitoring.
• Performance and Compensation Support:
  Provide assistance during annual performance and salary review exercises.
• Other Duties:
  Perform any additional duties and responsibilities assigned by management as needed.

Job Title: Director of Operations ($6000-$8000)

Job Type: Full-time

Job Summary:

We are looking for an accomplished and strategic Group Operations Director to lead and manage the operations of all hotels within our group. This pivotal role is responsible for ensuring the highest standards of service, operational efficiency, and profitability across all properties. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a proven track record of driving business success at a multi-property level.

Key Responsibilities:

• Strategic Leadership: Develop and implement the overall operational strategy for the hotel group, aligning with the company’s vision, mission, and financial objectives.
• Operational Oversight: Oversee and coordinate the operations of all hotels in the group, ensuring consistency in service standards, guest experience, and operational procedures.
• Performance Management: Monitor and analyse the performance of each hotel, identifying areas for improvement and driving initiatives to enhance profitability and operational efficiency.
• Budget and Financial Management: Work closely with the finance team to develop and manage budgets, ensuring that all hotels meet or exceed their financial targets.
• Talent Development: Lead, mentor, and develop hotel General Managers and their teams, fostering a culture of excellence, accountability, and continuous improvement.
• Compliance and Standards: Ensure all properties comply with health, safety, regulatory, and brand standards, conducting regular audits and implementing corrective actions where necessary.
• Expansion and Growth: Collaborate with the executive team on business development opportunities, including the acquisition or development of new properties within the group.
• Crisis Management: Lead the group’s response to operational crises, ensuring that all properties are prepared for and can effectively manage emergencies or unexpected challenges.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; an MBA is preferred.
• Minimum of 5 years of senior leadership experience in hotel operations, with a track record of success at the regional or group level.
• Extensive knowledge of hotel management systems, financial management, and operational best practices.
• Proven ability to lead large teams, manage multiple properties, and drive business success.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Strong communication, negotiation, and relationship-building abilities.
• Experience in managing budgets, financial reporting, and achieving financial targets.
• Willingness to travel frequently and manage operations across multiple locations.

Qualifications:

• Proven experience in a senior operations role within a large hotel group or hospitality brand.
• Strong leadership and team management capabilities.
• Deep understanding of the hospitality industry, including trends, challenges, and opportunities.
• Commitment to delivering exceptional guest experiences and driving operational excellence.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits:

• Competitive salary and executive bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement within the company.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Your duties as Senior Executive - Operations are as follows:

· Overseeing the daily operations for the customs declaration business, based on the account assigned

· Communicating closely with the clients to keep them updated on their declaration requests

· Communicating closely with the offsite data entry team to ensure timely and accurate customs submissions

· Ensuring periodic meetings with customers on assess the overall performance and identify room for improvement

· Liaising and communicating with relevant agencies on behalf of the clients.

· Other adhoc duties as and when assigned.

Job Title: Director of Operations ($6000-$8000)

Job Type: Full-time

Job Summary:

We are looking for an accomplished and strategic Group Operations Director to lead and manage the operations of all hotels within our group. This pivotal role is responsible for ensuring the highest standards of service, operational efficiency, and profitability across all properties. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a proven track record of driving business success at a multi-property level.

Key Responsibilities:

• Strategic Leadership: Develop and implement the overall operational strategy for the hotel group, aligning with the company’s vision, mission, and financial objectives.
• Operational Oversight: Oversee and coordinate the operations of all hotels in the group, ensuring consistency in service standards, guest experience, and operational procedures.
• Performance Management: Monitor and analyse the performance of each hotel, identifying areas for improvement and driving initiatives to enhance profitability and operational efficiency.
• Budget and Financial Management: Work closely with the finance team to develop and manage budgets, ensuring that all hotels meet or exceed their financial targets.
• Talent Development: Lead, mentor, and develop hotel General Managers and their teams, fostering a culture of excellence, accountability, and continuous improvement.
• Compliance and Standards: Ensure all properties comply with health, safety, regulatory, and brand standards, conducting regular audits and implementing corrective actions where necessary.
• Expansion and Growth: Collaborate with the executive team on business development opportunities, including the acquisition or development of new properties within the group.
• Crisis Management: Lead the group’s response to operational crises, ensuring that all properties are prepared for and can effectively manage emergencies or unexpected challenges.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; an MBA is preferred.
• Minimum of 5 years of senior leadership experience in hotel operations, with a track record of success at the regional or group level.
• Extensive knowledge of hotel management systems, financial management, and operational best practices.
• Proven ability to lead large teams, manage multiple properties, and drive business success.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Strong communication, negotiation, and relationship-building abilities.
• Experience in managing budgets, financial reporting, and achieving financial targets.
• Willingness to travel frequently and manage operations across multiple locations.

Qualifications:

• Proven experience in a senior operations role within a large hotel group or hospitality brand.
• Strong leadership and team management capabilities.
• Deep understanding of the hospitality industry, including trends, challenges, and opportunities.
• Commitment to delivering exceptional guest experiences and driving operational excellence.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits:

• Competitive salary and executive bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement within the company.

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

Benefits & Location

Working location: Ubi Techpark

Working hours: 8.30am to 6pm (Monday to Friday)

AWS, Career Progression

Benefits:

• Profit Sharing
• Medical Coverage
• Corporate Discounts for Hotels and Laptops purchase

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Manage materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and division
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Handle other duties as required.

Requirements

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented
• Outstanding organisational skills

About Us:

We are a leading Singapore based multi-family office managing the wealth of a number of ultra-high-net-worth (UHNW) families. Our team is dedicated to providing customized solutions across investments and risk management, family governance, wealth transfer planning, strategic support for family businesses and philanthropy. We are seeking an additional operational associate with a technical background to support us in growing from a small to a medium-sized enterprise and as we implement a new efficiency enhancing software. This is a unique opportunity to contribute to a dynamic and fast-growing industry in Singapore.

Key Responsibilities:

Maintain client positions:

• Booking daily traded and non-traded positions for our clients within our portfolio management system.
• Ensure prices of positions are implemented for client investment holdings on a timely and accurate basis.
• Perform daily and weekly reconciliations of our system to bank statements.
• Liaise with banks and investment funds to verify documentation and data.
• Liaise with the Investment team to maintain data integrity of the system.

Produce client investment reports:

• Prepare accurate and timely reporting of client holdings across both public and private market positions as well as for the whole portfolio.
• Be the centre of competence and owner of your client report – responsible for proactively addressing all related questions.

Analyze investment positions using analytical tools such as PowerBI and Artificial Intelligence:

• Use data in the system to analyze asset allocation, drivers of investment performance and projections of cashflows which can be reflected in client reporting.
• Build customized reports and dashboards in our new software system that clients can use to understand the performance of underlying investment holdings and of the whole portfolio.
• Help to design repeatable AI prompts and then leverage these prompts on our internal data to improve the efficiency of operational work.

Support in trade and fund subscriptions:

• Resolve trade settlement issues with banks in a timely manner.
• Organise and manage filing of subscription documents and investment contracts.

Required Qualifications

• Bachelor’s Degree – in a quantitative field is a plus
• At least 1 year(s) of working experience in the related field is required for this position, ideally within wealth management, private banking, or family office environments.
• Strong proficiency in Microsoft Office Excel and Microsoft PowerBI
• Familiarity with generating useful prompts for AI is a plus
• Strong analytical and detail-oriented aptitude; a high degree of accuracy is required.
• Strong organizational skills and a commitment to operational excellence, with an eye for process improvement and risk management.
• Technologically savy. Understanding of digital architecture, software platforms and their implementation is a plus.

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What We Offer:

The opportunity to work within a growing organization, with the ability to shape and influence the business’s future.

A collaborative and dynamic work environment, offering opportunities for professional growth and development.

Exposure to the investment world across asset classes ranging from public equities to private credit to alternative assets such as fine wine.

Your responsibilities will include:
- Developing and executing large and small-scale activities alongside operational strategies.
- Implementing strategies to ensure seamless event execution.
- Preparing and setting up on-site events.
- Conducting on-site events, which may include:

• Birthday parties
• Ad hoc activities (e.g., Laser Tag, Archery Tag, Lightsabers, RC Tanks)
• Online team-building activities
• Physical team-building activities
• Company retreats

- Reporting directly to the Director.

Requirements:

- Must have a valid Driver's License for transporting materials and attending events.
- Excellent communication and organizational skills.
- Strong problem-solving abilities and attention to detail.
- A team player with the ability to manage time and prioritize tasks effectively.

Job Details:
Pay Range: $1,300 - $1,600 SGD/month

Schedule:
- 4.5-day workweek:
- Monday: 1:00 PM - 6:00 PM
- Tuesday to Friday: 10:00 AM - 6:00 PM
- Weekend availability required only if events are scheduled.

Job Description

• Industry/ Organization Type: Food Manufacturing / Dessert & Pastries
• Position Title: Operations Manager
• Working Location: Islandwide
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan, organize, and oversee the operations of the establishment.
• Support behind-the-scenes activities and other operational functions such as customer service, shift scheduling, cashiering, closing tills, ordering inventory, and handling office paperwork.
• Manage inventory, resource requisitions, and purchases.
• Oversee staff recruitment and training.
• Implement strategies to improve staff morale and motivation.
• Ensure food standards and quality control are maintained.
• Analyze the establishment’s performance and review operational processes to find opportunities for innovation, technology application, and work process improvement.
• Develop and implement strategies to achieve sales targets based on customer profiles.
• Submit proposals to management for improvements to the establishment, such as process improvements, repairs, and renovations.

APPLY NOW!!!

• Bachelor's Degree in Business Administration, or a related field.
• At least 3 years of experience in management position in the F&B or retail chain industry.
• Adaptive to fast-paced environment, resilient to changes and willing to accept new challenges.
• Proficient in Microsoft Word / Excel / PowerPoint.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67444 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top Performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• 10 +years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Job Summary:

Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements.

Principal Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
  
• Diagrams and evaluates existing processes.
  
• Organizes, leads and facilitates cross-functional project teams.
  
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems.
  
• Measures performance against process requirements. Aligns improvement to performance shortfalls.
  
• May deliver presentations and training courses including measurement, analysis, improvement and control.
  
• Surveys and analyzes best practices for techniques and processes.
  
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making.
  
• Other duties as assigned.
  

Job Level Specifications:

• Thorough knowledge of principles, theories and concepts in area of discipline. Competent in all job functions and has general understanding of the industry practices, techniques and standards.
  
• Develops solutions for a variety of situations and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results.
  
• Work is performed independently and requires the exercise of judgment and discretion. May receive some limited guidance for new assignments. Work may be reviewed for overall adequacy.
  
• Collaborates with management and team members within the department/function and other areas of the organization. May represent department internally or externally.
  
• Actions may impact the success of the overall department and/or the organization. Failure to accomplish work or erroneous decisions may result in delays to projects, loss of revenue or allocation of additional resources to remedy.
  

Work Experience:

• Typically 3+ years with bachelor's or equivalent.
  
• Fresh graduates are welcome to apply
  

Education and Certification(s):

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
  

Distinguishing Characteristics:

• May be required to maintain certification in a quality management method, e.g., Lean or Six Sigma
  
• Operation process experience
  
• Innovative, analytical, decide and propose solution based on facts
  
• Possess presentation, interpersonal, communication, negotiation and time management skills
  
• Knowledge in SAP and process management is preferred
  

Job Summary:

Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements.

Principal Responsibilities:

• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
  
• Diagrams and evaluates existing processes.
  
• Organizes, leads and facilitates cross-functional project teams.
  
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems.
  
• Measures performance against process requirements. Aligns improvement to performance shortfalls.
  
• May deliver presentations and training courses including measurement, analysis, improvement and control.
  
• Surveys and analyzes best practices for techniques and processes.
  
• Initiates, develops and recommends business practices and procedures that focus on enhanced safety, increased productivity, reduced cost and improved decision-making.
  
• Other duties as assigned.
  

Job Level Specifications:

• Thorough knowledge of principles, theories and concepts in area of discipline. Competent in all job functions and has general understanding of the industry practices, techniques and standards.
  
• Develops solutions for a variety of situations and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results.
  
• Work is performed independently and requires the exercise of judgment and discretion. May receive some limited guidance for new assignments. Work may be reviewed for overall adequacy.
  
• Collaborates with management and team members within the department/function and other areas of the organization. May represent department internally or externally.
  
• Actions may impact the success of the overall department and/or the organization. Failure to accomplish work or erroneous decisions may result in delays to projects, loss of revenue or allocation of additional resources to remedy.
  

Work Experience:

• Typically 3+ years with bachelor's or equivalent.
  
• Fresh graduates are welcome to apply
  

Education and Certification(s):

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
  

Distinguishing Characteristics:

• May be required to maintain certification in a quality management method, e.g., Lean or Six Sigma
  
• Operation process experience
  
• Innovative, analytical, decide and propose solution based on facts
  
• Possess presentation, interpersonal, communication, negotiation and time management skills
  
• Knowledge in SAP and process management is preferred