Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

*GOV* IT Operations Manager | EUCD

• Working arrangement: Hybrid working arrangements
• Working location: Central
• Salary Package: Up to $9,000 + AWS

Join our dynamic team and play a pivotal role in shaping the future of enterprise-level end-user computing services. You'll have the opportunity to lead innovative initiatives, drive standardization across desktop services, and enhance user satisfaction within a supportive and collaborative work environment.

Job Responsibilities

• Provide essential enterprise-level end-user computing services, ensuring high availability and reliability.
• Plan and execute new initiatives and enhancements that leverage innovative endpoint technologies to drive organizational efficiency and user satisfaction.
• Collaborate with team leaders and outsourced service providers to plan, manage, and deliver projects aimed at maintaining, enhancing, or developing new desktop services.
• Lead projects to standardize desktop services across the organization, reducing operational overhead and improving service delivery and user satisfaction.
• Supervise and maintain desktop services, ensuring alignment with organizational standards and service level agreements with outsourced providers.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Attend customer inquiries and ensure accurate capture of job requirements for all orders.

2. Advise customers on delivery schedules and inventory-related matters.

3. Maintain business relationships with customers and manage customer accounts at a higher level.

4. Communicate customer requirements to the Operations team for execution.

5. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

6. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

7. Handle all documentation and administrative duties, ensuring proper filing of invoices and job sheets.

8. Ensure the accuracy and precision of billing processes and maintain billing system data integrity.

9. Assist in accounts receivable processes, including billing, issuing invoices, debit notes, and credit notes.

10. Maintain and update inventory reports and undertake monthly account closings.

11. Support senior management by gathering data and figures for financial or relevant reporting.

12. Communicate and coordinate with appointed third parties regarding job orders.

13. Assist in permit declarations for job orders when required.

14. Assist in preparing ad-hoc quotations or commercial rate requests.

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 1 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and external partners.
5. Experience with TradeNet is a plus.

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym & entertainment room
5. Dental, medical, insurance benefits

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Be part of the building operations team to ensure effective maintenance and management of the property

Job Description/Responsibilities:

• To optimise operations of the asset’s equipment and systems
• To identify, initiate and execute special projects to improve and enhance the asset’s operations
• To attend to tenancy matters such as tenants' requests, feedback and conduct inspection for the handing of and taking over of tenanted premises
• To negotiate and manage effective building maintenance service contracts
• To plan and budget for the development’s operations and ensure that building works are carried out accordingly
• To ensure timely renewal and replacement of term contracts, building and regulatory licenses
• To lead and supervise the Operations team which may include Senior/ Building Executives, and Senior/ Technicians
• To liaise with Government bodies/ Consultants/ Architects/ Contractors on building matters
• Identify, develop and review staff’s training needs, skills and develop staff’s potential for the M&E and Housekeeping Department
• Supervise and uphold company’s policies and procedures to ensure compliance, safety, security and welfare of staff
• To ensure timely submission of Management reports, budget and ad hoc reports as and when assigned
• Any other tasks as assigned by immediate supervisor/management

Key Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Property Development/Real Estate Management or equivalent
• At least 5 year(s) of working experience in the related field is required for this position
• Preferably Managers specializing in Property/Real Estate or equivalent
• Certified as Environmental Control Officers for Specified Premise

Our Client

Corporate Bank

Location

CBD Area

Highlights

1. Leadership role with little supervisory requirements as the team compromises of independant and skilled employees

2. Stable and collaborative environment

3. Excellent work-life-balance

Key Responsibilities:

• Assist the Head of Trade Finance Operations in managing all aspects of trade finance operations, including import/export letters of credit, bank guarantees, and documentary collections.
• Lead process improvement initiatives to enhance operational efficiency and customer satisfaction.
• Supervise, mentor, and train the trade finance operations team, fostering a culture of high performance and continuous learning.
• Ensure compliance with relevant regulations and internal policies to mitigate operational and financial risks.
• Collaborate with other departments, including credit risk, compliance, and sales, to support trade finance product development and client service.
• Monitor and analyze operation metrics, preparing reports for senior management on performance and strategic opportunities.
• Address complex client inquiries and resolve issues related to trade finance transactions.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA or relevant professional certification (e.g., CILT, CTP) preferred.
• Minimum of 15 years of experience in trade finance operations, with 5 years in a managerial or supervisory role.
• Strong understanding of trade finance products, regulations, and market trends.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Analytical mindset with strong problem-solving abilities.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected].

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Operations and Administration Responsibilities

• Companies & Funds: Oversee documentation for new incorporations and fund establishments; support ongoing maintenance of companies and funds; review subscription and redemption agreements; maintain books and records; manage fund subscriptions and redemptions; coordinate Board and Investment Committee meetings, minutes, and resolutions; and handle annual corporate secretarial updates.
• Banks & Brokerages: Manage accounts with banks and brokerages, including account openings, responding to bank inquiries, and conducting regular reviews.
• Information Technology: Supervise IT service providers to implement security features, perform backups, and maintain websites.
• Commercial: Oversee the purchase and sale of real assets, maintain inventory lists, and manage valuations.
• Customer Due Diligence: Manage new client onboarding and existing client reviews for KYC/AML/CFT/SOW/SOF; review transactional flows based on risk level and assessment.
• Reporting: Prepare and submit regular reports to regulators (e.g., MAS, CIMA, BVIFSC) and authorities (e.g., CRS, FATCA, ES).
• Operational Excellence:Develop, maintain, and ensure adherence to a comprehensive risk management framework that integrates regulatory requirements, internal policies, and industry best practices.
  Continuously monitor and analyze regulatory updates, assess potential risks, and implement proactive strategies to ensure operational resilience and excellence.
  Training: Conduct internal compliance training and oversee the training schedule for staff members.
  

Candidate Qualities & Qualifications

• Experience in the operational administration of companies.
• Degree in Business or Accounting.
• 3-5 years of working experience in Administration and Operations with relevant experience in Regulatory Compliance and Internal Audit

EA License No: 22C1414

Reg No.: R23113314

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by our company.

Our Client

Regional Bank

Location

CBD

Highlights

• Collaborative and supportive environment
• Exposure to loan ops and account opening

Responsibilities

1. Loan Processing:Review and process loan applications and documentation to ensure compliance with internal policies and regulatory requirements.
   Coordinate with credit analysts to facilitate credit decisions.
   
2. Documentation:Prepare and review loan agreements and related legal documents.
   Ensure all documentation is completed accurately and filed appropriately.
   
3. Transaction Management:Manage the disbursement and servicing of loans, including monitoring repayment schedules and handling any modifications.
   
4. Compliance and Risk Management:Ensure compliance with banking regulations and internal controls.
   Assist in audit preparation and respond to inquiries regarding loan operations.
   
5. Reporting:Generate reports related to loan performance, risk exposure, and operational efficiency for management review.
   
6. Customer Interaction:Serve as a point of contact for clients regarding loan inquiries and information requests.
   
7. Process Improvement:Identify and implement process improvements to enhance efficiency and reduce turnaround times.
   

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 2+ years of experience in loan operations, credit analysis, or a similar role in corporate banking.
• Strong understanding of loan products and regulatory requirements.
• Excellent attention to detail and analytical skills.
• Proficiency in banking software and Microsoft Office Suite.
• Strong communication and interpersonal skills.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected].

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises

Requirement:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Preferably be able to converse in English or Mandarin;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

PEOPLE SOLUTIONS ADVISOR I
ASIA PACIFIC & PEOPLE SOLUTIONS SERVICES

At NIKE, experience matters. Here’s an opportunity to join the front lines of HR. To be a trusted advisor to teammates operating across the Asia Pacific on all things HR. To deliver an outstanding service experience to all that seek our support. To go beyond simply answering questions and ensure our teammates enhance their NIKE employee experience and benefits. To be the latest Athlete* to join the ranks of People Solutions Services.

WHO YOU WILL WORK WITH

You will report to People Solutions Service Manager based in Singapore. You will be working with a diverse work population that spans across Asia Pacific, partnering regularly with People Solutions experts that help with the heavy lifting of complicated cases. We will have you create a partnership with our operations, and consultant teams as well as coordinating with HR leadership on new initiatives and projects that enhance the employee experience in our service delivery.

WHO WE ARE LOOKING FOR

Your success will be measured on your ability to deliver on the following responsibilities. As a People Solutions Advisor I, the ideal candidate is expected to operate autonomously to apply sound judgment and critical thinking to solve problems Identify root cause solution of contact by asking probing questions in order to understand the issue; analyze, research, and interpret policy while engaging appropriate functional teams to respond to employee inquiries. We would like you to be comfortable operating in a fast paced, employee focused environment requiring you to multitask and deliver premium service in a timely manner. There will be an emphasis on elevating customer service to the highest level by responding to employees needs with the discipline to adhere to confidentiality, policy & compliance rules.

Overall, we're looking for someone interested in working with a fun, encouraging, and collaborative team in a service center environment!

• Bachelor’s degree in Human Resource Management or a related field or a combination of relevant experience, education, and training
• 2-3 years of HR experience, demonstrating knowledge of HR management. Knowledge of theories, practices, policies and procedures in HR a plus
• Proficient in Korean, Japanese and English languages are essential to support our employees in Korea, Japan and other countries in APAC
• Experience in a service center environment and providing customer service via multiple contact channels (phone, email, live chat) highly desirable
• Strong verbal and written customer service skills critical, with an emphasis on soft skills, customer- focused resolution as well as strong multi-tasking and organizational skills
• Must demonstrate initiative and the ability to work independently within a diverse team environment
• Knowledge and understanding of HR systems and platforms preferred (Workday, ServiceNow, Kronos/TimeTrack, Cisco/Telephony)

WHAT YOU WILL WORK ON

This role is the front door to HR services at Nike. The primary responsibility will be providing seamless HR support to NIKE employees through the resolution of inquiries and transactions by researching issues and resolution options using effective written and verbal communication skills across multiple channels including phone, email, and chat.

• Apply resources effectively, including multiple systems and support tools, to ensure accurate and timely responses to employee inquiries, documenting contact concerns and feedback in a case management system.
• Drive innovation in process and delivery of our services is paramount for success in this role.
• Provide seamless HR support to Nike Teammates and Managers through the resolution of inquiries and transactions
• Research HR related issues for employees including payroll, HR policy, and rewards related issues.
• Maintain quality service support, planning training activities
• Escalate complex inquires within People Solutions as needed, responding to support needs via phone, chat and electronic tickets

Join Our Dynamic Team at OOM Institute!

We are looking for committed and passionate individuals who want to make a difference, with a positive attitude and strong work ethnics.

Job Description:

Fast track career path towards management

Comprehensive on-job training will be provided continuously for professional development and career advancement in Financial and Investment industry

Learn Digital Marketing, Advertising and Analytics skills, Content Marketing, Search Engine Optimisation, to stay relevant in the ever changing Digital World

Personal mentor-ship with various accomplished lifetime Million Dollar Round Table, Court of Table, Top of Table members to impart their valuable expertise

Requirements:

Minimum Education Criteria: Local Diploma or Bachelor's Degree

Management: 1 year (Preferred)

Sales: 1 year (Preferred)

Top reasons to join us:

Competitive remuneration package

All-expense paid travel opportunities yearly

Recognition for individual efforts

Dynamic and fun company culture

Maintain Work-Life Balance by having flexibility of managing your own time and schedule

Have a chat with us to find out if this career aligns with your goals and aspirations.

Job Purpose

The incumbent will oversee the manpower fulfillment and day to day site operations, ensuring Client Success is achieved by executing and following through on operational, recruitment, rostering and reporting responsibilities.

Description of Responsibilities

Operations

Comprehend operational requirements from Client

Communicate implementation method with Supervisors

Follow through on implementation ensuring adherence

Manpower Planning and Rostering

Comprehend manpower requirements and rostering

Advertise and recruit required manpower without over deploying

Onboard new hires on their first day on site

Rostering and Attendance

Prepare the duty roster 2-weeks prior

Distribute the duty roster 1-week prior

Ensure duty roster is adhered to and discipline accordingly if not

Reporting

Prepare all necessary reports and attendance sign-in documents for use

Ensure attendance sign-in is accurate and complies to requirements for ease of billing

Archive all attendances and reports in an organized manner (site and in HQ)

The role:

- Provide daily costume styling and recommendations to clients

- Answering phone calls and greeting customers

- Use our system to process orders and add our latest costumes to the collection

- Conduct inspections/ repairs of costumes and items to prepare for booking

- Altering, mending, and sewing costumes (we can teach!)

Good to have:

- Basic sewing skills

- Willingness to learn new things

- Multilingual

Oversee the day to day operations and supervise all workers ensuring work procedures, quality, safety and hygiene requirements are adhered to. Work closely with the Operations Manager / Executive and Client in fulfilling ad hoc / urgent requirements and provide assistance in all necessary reporting / record keeping / urgent tasks required by the Client.

OVERVIEW:

The Operations Director is overall responsible for overseeing the successful running of the Domestic / Cross Border Transport Operations of the company, which includes Air and Ocean Freight operations.

ESSENTIAL FUNCTIONS :

· Provide leadership & decision making to the operations departments

· Setting of goals & objectives for operations and product to achieve annual volume growth targets in conjunction with sales and participates in company marketing and sales efforts

· Manage the integration & implementation of new structures developed in operations

· Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment

· Ensure all transports are carried out within predetermined cost and security standards and perform annual service and cost reviews to ensure we meet market requirements

· Ensure the operations departments adhere to all quality requirements e.g. operational compliance & certifications, ISO, Bizsafe Star, etc. and work with Finance to adhere to financial compliance requirements

· Prepare monthly reports relating to productivity, profitability, compliance etc.

EDUCATION AND EXPERIENCE:

· A Diploma / Advance Diploma / BSc. degree in business and supply chain preferred or their equivalent.

· 10+ years of air and ocean freight products

· Highly motivated leader who is assertive and adept at working in a competitive, challenging and fast-paced work environment

· Results oriented

· Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

· English advanced proficiency (written and speaking)

· Cargowise system, Advance Microsoft Excel & PowerPoint skills

· Willing to travel occasionally

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports

· Recommend hiring, firing and promotion

· Identify and resolve departmental personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

· Drives alignment & builds the team

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Adhere to the Company HR Policy, the Code of Business Conduct and departments' policies, processes & procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Job responsibilities:

• Developing and implementing daily operational plans and schedules for horticulture and arboriculture activities, ensuring efficient and effective delivery of services.
• Conducting thorough tree inspections and preparing detailed visual assessment reports to identify any issues or concerns.
• Providing exceptional customer service by responding to client inquiries, addressing feedback, and maintaining open communication channels to ensure high levels of satisfaction.
• Managing administrative tasks, including email correspondence and filing, to maintain efficient office operations and ensure timely submission of reports.
• Coordinating with internal and external stakeholders on arboriculture and horticulture-related matters, including inquiries, feedback, and complaints, to ensure seamless communication.
• Oversee the progress of landscape works and maintenance projects, ensuring timely completion and adherence to quality standards.
• Supervise staff to ensure correct maintenance methods are employed and safety procedures, protocols, and guidelines are adhered to at all times.
• Generate innovative landscape solutions to improve the overall outcome of work sites.
• Possess a basic understanding of plant disorders and plant health management.
• Enforce workplace safety and health regulations on site to ensure a safe working environment.
• Assist with ad-hoc sales support as needed.

Requirements:

• Diploma and above in Horticulture, Landscape Management, or a related field (Advanced diploma/certificate in Landscape Supervision or Management from a accredited institution
• At least 3 years of experience in a relevant role, preferably in horticulture or arboriculture
• Proficient with MS Office
• Thorough understanding of tree risk management and maintenance principles and practices
• Familiarity with tropical tree species and their characteristics
• Excellent written communication skills, with the ability to produce clear and concise reports

Professional Certifications:

• Class 3 driving license
• ISA Certified Arborist certification (or equivalent) is an asset

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

Job role and responsibilities:

• Handle full spectrum of freight forwarding involving import/export procedures
  Generate shipping documents such as Bill of Lading, Cargo Manifest, Cargo Clearance Permits for Import/Export/Transhipment
• Attend to Singapore Customs enquiries on cargo clearance permit issues
• Check requirements with relevant parties to ensure all the appropriate documents (eg insurance, licences, customs forms) are in order
• Prepare Delivery Orders and/or Shipping Orders
• Arrange trucking and/or containers as per clients’ requirements
• Liaise with relevant parties on equipment/cargo trackings
• Generate reports as required by various agencies

Qualifications & Skills:

• Min GCE "O" Level
• Well versed with Microsoft Office (Word, Excel, Outlook)
• At least 1-year experience in similar job functions
• Have passed Customs Competency Test for Declarants

Work Venue: Inside Jurong Port, Singapore

• Assist to oversee Bonded Store operations.
• Maintain good housekeeping standards of the section.
• Monitor/update flight status changes for staff information.
• Ensure tasks assigned or scheduled for the day are completed.
• Ensure correct handling, correct storage and safe custody of bonded items.
• Observe all safety and Customs rules and regulations.
• Check the receipts and issues of bonded items are correct against Customs permits.
• Report any discrepancies immediately to his/her superior.
• Conduct daily in-house stock take with Customs Authority.
• Assist in bar order/flight build-up.
• Forward stock requisition requests to respective airlines.
• Plan and conduct OJT for staff.
• Undertake any other duties assigned by immediate superior.
• Ensure compliance with all workplace safety, security, and health policies and procedures

Requirement :

• Minimum 1 years of experience
• Minimum N or O level / ITE
• Physically fit to carry heavy load
• Must willing to perform 3 rotating shifts - entitled for $500 shift allowance
• 5 days work/week
• Familiar with warehouse tools and operations

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

We are looking for a seasoned and proactive individual to assist with our CO+I Resilience Validation Program (RVP) initiatives across the APAC region. Our primary objective is to ensure that the established Resilience controls at the datacenters are functioning as intended through rigorous testing and exercising, including periods of change or special circumstances through tactical execution of the CO+I RVP. Collaborate with partners and Microsoft teams to ensure effective design of site-specific test scenarios, proactive identification of gaps, and lead the projects leading to timely resolution of these gaps throughout their lifecycle. This includes partnering across disciplines including physical security, environmental health and safety, compliance, risk management, human resources, and legal. Leverage knowledge of the leader's goals and approach to ensure team activities are aligned with the leader's objectives. Contribute to cross-team projects as needed to meet the changing business environment. Partners with communications teams to land internal content. Gathers information to support development of storytelling content to articulate strategies, results and goals for internal and external forums. Analyzes CO+I RVP performance metrics to support accountability for the team in executing core business activities.

The selected candidate will work as part of a diverse team that focuses on the ongoing refinement and governance of the CO+I RVP tools, strategies, and protocols, ensuring alignment with Microsoft's standards, benchmarks, and best practices. Our goal is instilling a proactive CO+I RVP culture and safeguarding the integrity of Microsoft’s global datacenters for preparation and training to assist in the face of unexpected challenges.

The ideal candidate will have a robust history of understanding, supporting and implementing global CO+I RVP session strategies. They should excel in preparing teams across large enterprises and evaluating the effectiveness of our CO+I RVP through practical drills and real-time incident management evaluation and discussion. Strategic foresight, coupled with a proven track record of achieving set objectives, is crucial. Engaging and guiding stakeholders will be a routine aspect of this role. The successful candidate will not only understand the significance of our current CO+I RVP measures but also assist to craft the future roadmap essential for a rapidly changing company and evolving risk environment. Being an astute program advocate, collaborating with various stakeholders, and influencing without direct authority are key skills for this role. Superior verbal and written communication skills are essential.

Responsibilities

• Oversee and coordinate effective responses to Resilience Validation Program session findings across the region, ensuring capturing details to allow for minimal disruptions to the business in future events.
• Work as part of the team on designing and implementing comprehensive CO+I RVP strategies and protocols tailored to organizational needs.
• Serve as the primary point of contact during Regional RVP sessions, ensuring clear and effective communication with stakeholders, including CO+I employees, leadership, and other organizational partners.
• Regularly evaluate organizational vulnerabilities and potential threats to proactively address and mitigate risks.
• Work closely with various stakeholders to ensure a cohesive approach to CO+I RVP.
• Conduct CO+I RVP training and exercises.
• Assist or Lead post-CO+I RVP session reviews to assess response efficacy, identifying areas for improvement and lessons learned.
• Continuously monitor global and local events, trends, and news to stay informed about potential threats and best practices in CO+I RVP.
• Gather post CO+I RVP session feedback from stakeholders and adapt strategies and protocols accordingly.
• Aid across other resilience pillars as necessary.

Qualifications

Required/Minimum Qualification

• Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 3+ years of experience in business or technology resilience, risk management or compliance.

Additional or Preferred Qualifications

• Previous work experience with assurance or audit functionality and requirements
• Previous work experience with Continuity & Resilience Datacenter Validation Services
• Previous work experience within Fortune-500 companies
• Bachelor’s degree in Business Continuity, Liberal Arts, Business Administration, Management, Computer Science, or related field AND 4+ years’ experience in reliability, resilience, crisis/incident management, business continuity, risk management, engineering, audit or compliance workOR equivalent experience.
• Disaster Recovery Institute International (DRII) certification (e.g., Associate Business Continuity Professional [ABCP], Certified Functional Continuity Professional [CFCP], Certified Business Continuity Professional [CBCP], Master Business Continuity Professional [MBCP]).
• Business Continuity Institute (BCI) certification (e.g., Certificate of the Business Continuity Institute [CBCI], Associate Member of the Business Continuity Institute [AMBCI], Member of the Business Continuity Institute [MBCI], Fellow of the Business Continuity Institute [FBCI]).

Background Check Requirements:

The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Overview

As a Microsoft Data Center Project Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
• Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
• Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
• Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
• Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
• Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
• Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
• In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
• Embody our culture and values.

Qualifications

Required Qualifications:

High School Diploma or equivalent AND 1+ years industry experienceOR 2+ years industry experience and college course work.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Our Client provides high-quality Japanese food ingredients to both retail and food service sectors, including supermarkets, restaurants, and online platforms.

Job Summary:

• Located at Tanjong Penjuru
• 5 Days Work Week
• Career Progression
• Dental Benefit
• Insurance
• AWS & VB

Job Responsibilities:

• Oversee daily warehouse operations, including receiving, storage, picking, packing, and shipping.
• Ensure all warehouse activities comply with safety, quality, and efficiency standards.
• Maintain accurate records and documentation of warehouse activities.
• Implement operational policies and procedures to optimize warehouse efficiency.
• Ensure the safe and effective use of warehouse equipment.
• Act as the company’s safety officer, prioritizing staff safety and security.
• Lead and manage the warehouse team, including hiring, training, and performance evaluations.
• Foster a collaborative and productive work environment to enhance team morale.
• Assist with deliveries when required.
• Perform any other ad-hoc duties as assigned.

To Succeed in This Role, You Should Have:

• Degree in Supply Chain Management, Logistics, or a related field.
• At least 5 years of experience in warehouse management or a similar role.
• Proficiency in speaking and understanding Japanese to liaise with management.
• Valid forklift license.
• Possession of a Class 3 driving license.
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Familiarity with Warehouse Management Systems (WMS) and related software.
• Solid understanding of inventory control and logistics principles.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)