• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

Mandatory Skills

Windows 2016 Server

Windows Server administration

Installing, configuring, and maintaining Windows Servers

Expert knowledge of Windows troubleshooting

Preferably certified in Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

Preferred Skills

Windows Server 2019, Red Hat Enterprise Linux (RHEL)

Job Description

• Deployment via JIRA, Job scheduling via control M, basic knowledge in jenkins, bitbucket and artifactory, and reporting.
• Ensure all documents and requirements for UAT/Production implementations are complete with correct details and comply with approval process.
• Support UAT/Production deployments for Unix/Linux/Windows platforms using Rocket Aldon LM(e)
• Check in collections to Aldon via Jenkins
• Investigate and coordinate issues encountered in Jenkins
• Assist other teams on UAT/Production deployment issues related to Aldon
• Raise requests using CRQs in remedy/ SmartIT
• Request deployment setup
• Review and perform SIT/UAT ECP deployments.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 8+ years’ experience as Release Engineer
• Knowledge/experience in Aldon LMe including setup, ECP
• The successful candidate will have experience with source control tools, setting up servers, working with MQ, CI/CD Tools, build tools etc.

EA Number: 11C4879

Astek has an opening of Quality Engineer role for our projects in Singapore.

Responsibilities:

• Develop and maintain automated test cases, test plans, and test frameworks, ensuring alignment with evolving requirements and policy changes.
• Build, enhance, and manage the automated test framework and test environments.
• Execute testing on new features and document any defects identified.
• Conduct a variety of tests, including manual, functional, performance, and exploratory, while also supporting User Acceptance Testing (UAT).
• Assist in troubleshooting and resolving production issues.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of professional software quality testing experience, with hands-on automation expertise.
• Strong knowledge of testing methodologies, risk analysis, and test-driven development.
• Proficiency in Java or Kotlin, with Spring Boot knowledge a plus.
• Experience with automated testing frameworks like Cucumber, TestNG, Playwright, and performance tools like JMeter or LoadRunner.
• Familiarity with penetration testing tools such as ZAP, Burp Suite, and CheckMarx.
• Proven ability to work in SCRUM teams with excellent communication and collaboration skills.

Job Description :

• Perform environmental monitoring in various industries such as aerospace, pharmaceutical, chemical industry and etc
• Experience in Compressed Dry Air and Nitrogen Testing
• Day-to-day operations and activities such as noise, water & air sampling, monitoring, and report writing
• Coordination with customers and suppliers

Requirements :

• Degree in Chemical/ Environmental Engineering, Chemistry, or Science-related field
• Minimum 1 year of working experience
• Entry-level candidates are welcome to apply as on-the-job training will be provided
• Must possess Class 3 or equivalent driving license

Work location : 121 Genting Lane, ALS Building, Singapore 349572

Please apply with detailed resume stating current/last drawn and expected salary, and notice period.

Job Description

Key Responsibilities

Performs all CMP standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.

Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.

Verifies operational quality of system equipment. Assists senior engineers as needed.

Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.

Complies with all safety procedures and consistently demonstrates safety as a value.

Functional Knowledge

• Has established skills to perform a range of day-to-day activities

Business Expertise

• Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
• Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

Leadership

• Has no supervisory responsibilities; manages own workload

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

Impact

• Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

Interpersonal Skills

• Uses communication skills to exchange information

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Engineer, you will be tasked to:

• Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment for the hotel
• Respond and attend to guest rectification requests
• Ensure team is aligned with The Westin brand standards
• Calibrate all controls, gauges, meters, etc.
• Identify, locate, and operate all shut-off valves.
• Order, mark, and stock parts and supplies as needed.
• Maintain inventory and purchase orders log.
• Inspect tools, equipment, or machines. Enter and locate work-related information using computers.
• Operate power lift.
• Complete the life safety checklist, including the fire-pump run test and generator run test.
• Inspect fire sprinkler valves and alarm systems.
• Assist in development of disaster response protocols.
• Supervise the Engineering Team in daily tasks.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Speak with others using clear and professional language.
• Visually inspect tools, equipment, or machines.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time.
• Move up and down stairs and/or service ramps.
• Perform other reasonable job duties as requested by Management

Helpdesk Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an Helpdesk Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

Privileged Access Management Support Engineer

The suitable candidate will join a team of engineers and operations specialists in the support of the privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

POSITION OVERVIEW : Software Development Analyst

POSITION GENERAL DUTIES AND TASKS :

Understand Continuous Integration and Continuous Delivery (CICD) concepts and principles.

Implement a CICD Pipeline using the required DevOps tools as defined in the CICD architecture and adhering to CICD principles.

Design and implement each of the DevOps, DevSecOps & DevTestOps tools based on best practices.

Work with project teams to on board their project onto the DevOps pipeline.

Implement automation of development and operations for digital projects.

Support the DevOps pipeline and the relevant tools.

Support and maintain the relevant tools.

Example of activities includes are: product patching, issue troubleshooting, ensure service availability.

Tracking and assessing release performance

Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

Bachelor’s degree in a relevant field. (i.e. IT, Computer Science or Software Engineering)

At least 8 ~ 12 years of relevant experience.

Able to design, implement, use and integrate tools such as Bitbucket, Bamboo, Nexus, Ansible etc with consideration of the security controls required to deliver the CICD Pipeline.

Experience with DevSecOps Tools such as SonarQube, Blackduck, AquaSec, Coverity etc.

Familiar with Linux and Windows operating systems

Experience with monitoring and logging tools such as DynaTrace, ELK etc.

Familiarity with Containers technologies such as Openshift, Tanzu, Docker is a plus.

Strong understanding of best practices in using the DevOps Tools. Eg, Branching strategy, Artefact Management etc.

Good oral and written communication skills.

Must be proactive, resourceful and self-motivated with strong analytical skills.

Good interpersonal, written and communication skills.

Experience in software and application development that requires analysis and design work.

Strong understanding and experience in practicing Continuous Integration, Automated Testing and Continuous Deployment

Knowledge/Experience in Agile Development and Management tools, e.g. Jira and Confluence

High level of integrity, takes accountability of work and good attitude over teamwork.

Takes initiative to improve current state of things and adaptable to embrace new changes.

Candidates in Singapore, I'm hiring a Lead System Engineer for a global client. If you have proven experience

- with day 1 implementation of public cloud infrastructure for your environment
- engineering (not just support/administration) with WinOS and AD
- effectively managing 3rd party vendors to align tech strategy

we welcome you to apply for this opportunity and would be glad to provide more information.

Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Details of working hours

Monday to Thursday - 8.30am to 6pm

Friday - 8.30am to 6.00pm

SOFTWARE ENGINEER

Job Responsibilities:

• Develop the control system/software for the projects assigned. Primary programming environment is C#, .NET and SQL.
• Perform on-site support, service, and installation of the equipment. Debug and test until final acceptance by customers. Willing to spend extended periods of time on-site during equipment installation.
• Generate and maintain design/test documentation.
• Improve and contribute to software application design, development and end-user’s experience.
• Analyze current programs including performance, diagnosis and troubleshooting of problem programs, and designing solutions to problematic programming.
• Study and research on schematic for build-to-print project.
• Understand the software requirements specification and deliver quality software fulfilled specification.
• Assist to maintain existing software/firmware application as well as create new function/feature.
• Be a team player and assist team members to complete assigned tasks and projects.
• Ensure project delivery and meet project timeline.

Job Requirements:

• Degree in Computer Science/Information Technology/Mechatronics Engineering/Electrical/Electronic Engineering or equivalent.
• Experienced or keen to learn equipment control system/machine automation programming.
• Working knowledge in SEMI GEM Secs is an added advantage.
• Programming experience of PLC, GUI device and Motion Controllers is a plus.
• Computer literate, pleasant personality and able to work independently

We are partnered with an established financial services institution in search of a DevOps Engineer to join their team. Working closely with the front office trading team, you will be responsible for:

• Overseeing the maintenance of OneTick time series database
• Leading efforts to enhance automation and developing scripts.
• Handling the configuration, packaging, and deployment of application components based on developer-provided software and documentation.
• Facilitate the onboarding of applications to common platforms, such as the Observability Testing Framework and CI/CD platforms.

Requirements:

• Proficient in managing Linux environments, including software package management, text processing, filesystem oversight, and environment maintenance. Skilled in investigating log files.
• Experience with OneTick application for time series databases, service configuration, graph queries, and administrative tasks.
• Experienced in scripting languages such as Bash, PowerShell, and Python.
• Capable of working with both Linux and Windows infrastructures.
• Familiar with tools like Grafana, ElasticSearch, fluent-bit, and OpenTelemetry.
• Hands-on experience with continuous integration and deployment tools, including Jenkins, BitBucket, GitLab, Octopus, and Maven.
• Understanding of various communication stacks, including RabbitMQ, Kafka, WebSocket, and WebSphere MQ.
• Background in working with distributed architectures and systems designed for high throughput and low latency.
• Knowledgeable in Agile practices and tools such as SAFe, JIRA, and Confluence.

If you are keen on this role and meet the qualifications, apply now or send your cv to [email protected]. We will arrange for a confidential chat if your profile aligns.

If you do not hear from us within 2 working days, please take this as a notification that you have not been shortlisted.

ABOUT TREND MICRO

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

POSITION OVERVIEW

The Sales Engineer in Singapore will focus on generating revenue in vertical markets in the assigned territory and building territory plans for businesses across the SEA (southeast Asia) and India.

PRIMARY RESPONSIBILITIES

• Customer engagement - Overcoming objections, navigating SOC/cybersecurity requirements, and managing technical and business discussions with SOC leads and cybersecurity leaders
• Evaluate and respond to V1 SOCaaS RFPs/TORs with strategic insights
• Collaborate with internal sales, partners, and customer teams to validate needs, support opportunities and craft accurate BOMs based on customer requirements
• Develop and align V1 SOCaaS SOW deliverables with the proposed BOM
• Lead V1 SOCaaS PoC engagements effectively
• Proficient in presenting V1 SOCaaS to diverse audiences, including customers and large groups

EXPERIENCE

• V1 platform knowledge or certification with clear understanding of XDR - (WB,OAT,Threat Detection Models)
• Good understanding of SOC | MXDR process - (Use cases, Playbook, Tools etc)
• Knowledge of SIEM | SOAR platform
• Good communication, documentation and presentation skills
• Understanding of Threats/IR | Red/Purple/Blue Teaming will be added advantage
• 6Knowledge of scripting - Python, Powershell etc will be added advantage

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

Key Responsibilities:

• Innovation & Exploration: Lead GenAI innovation initiatives, stay updated on generative AI advancements, and contribute to Proof-of-Concept projects.
• Democratization of GenAI: Drive the adoption of GenAI across the organization and establish standards to ensure quality and consistency.
• Center of Excellence: Support building the GenAI CoE, mentor teams, and enable business units to leverage GenAI effectively.
• AI Design & Development: Design, implement, and maintain generative AI and machine learning models, manage AI/ML Ops, and oversee vendor delivery.
• Model Optimization: Optimize generative models for performance and experiment with advanced algorithms (e.g., GANs, LLM merging).
• Data Analysis: Analyze and pre-process datasets across various modalities (text, image, audio, video) to enhance AI models.
• Deployment & Integration: Deploy generative models into production and collaborate with software engineers for seamless integration.
• AI Expertise: Stay abreast of AI advancements and contribute to cutting-edge GenAI projects.

Skills & Qualifications:

• Bachelor’s degree in IT, Computer Science, AI/ML Engineering, or related fields.
• Extensive years of experience in data engineering/analytics, including 5+ years in AI/ML with a focus on Generative AI.
• Expertise in programming (Python, Rust, SQL), generative AI frameworks (e.g., LangChain, OpenAI), and ML libraries (e.g., TensorFlow, PyTorch).
• Strong skills in data pre-processing, feature engineering, and model evaluation.
• Proficiency in fine-tuning open-source LLMs (e.g., Llama 2) and developing LLM-based RAG (Retrieval Augmented Generation).
• Familiarity with cloud AI platforms (Azure preferred), multimodal language models, and embedding pipelines.
• Experience in Git, CI/CD pipelines, Agile tools (JIRA, Confluence), and converting business requirements into end-to-end AI solutions.

Those who are keen for the role and would like to discuss the opportunity further, please click "Apply Now" or email Kin Long at [email protected] with your updated CV.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502 | EAP Registration No: R2095054

Charterhouse is currently partnering with a Growing Financial Institution to source for a Fraud Operations Lead. Seated within Line 1, the incumbent will be tasked to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements.

RESPONSIBILITIES:

• The incumbent will be leading the fraud operations team to develop and implement a comprehensive fraud prevention and detect strategy. You will be required to conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvements.
• You will take ownership in establishing and maintaining fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.

REQUIREMENTS:

To be qualified for this position,

• Degree holder
• Minimum 7 years of fraud risk management within financial services or fraud technology sectors.
• Familiarity with MAS regulations concerning conduct, fraud, information and relevant legislation
• Self-driven, able to work independently, and possesses effective verbal and written communication skills.
• Analytical mindset with keen attention to detail.
• Additional experience in forensics/data analytics and/or proficiency in data mining and cyber forensic tools would be advantageous.

Please contact Xuan Kwok at +65 6950 0354 or [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1433611

Only successful candidates will be notified.

MAIN DUTIES AND RESPONSIBILITIES

1. To perform the full scope of operations roles for Multimodal Freight services, not restricted to quotes, rates negotiation with carriers/liners/agents, cargo reservation, shipment confirmation, collection/delivery, shipment execution, permit declarations, cargo transfers, pre-alerts, and billings.
2. To coordinate with co-loaders, support export/import/cross trade shipments and updating of shipping status.
3. To ensure all dangerous goods handling and live animals handling are according to SOP and IATA regulations.
4. To ensure all air/sea freight shipment (pick up & deliveries) are performed according to SOP and provide timely updates and constant support to customers.
5. To ensure the office and warehouse premises are secured at all times.
6. To attend to all phone calls and emails promptly.
7. To deliver proactive and efficient service level for all shipments.
8. To secure all company's property, information, safeguard goods and customers' data at all times.
9. To work closely with Sales team to identify potential business opportunities for new businesses.
10. To rotate standby duties for after office hours emergency calls.
11. To carry out any other duties as may be expected in a post of this level.

1. Setting sales goals and developing sales strategies.

2. Researching prospects and generating leads.

3. Contacting potential and existing customers on the phone, by email, and in person.

4. Handling customer questions, inquiries, and complaints.

5. Preparing and sending quotes and proposals.

6. Managing the sales process through specific software programs.

7. Building and maintaining a CRM database.

8. Meeting daily, weekly, and monthly sales targets.

9. Participating in sales team meetings.

10. Expected to have a hand in marketing.

Job Description & Requirements

Reporting to the Head of Operations, you will play a pivotal role in the development and implementation of operational initiatives, driving operational excellence, and uphold customer trust by leading our Integration & Technical support Teams, fostering collaboration across our internal stakeholders.

The ideal candidate must be customer-driven, possess strong critical thinking and excellent problem-solving abilities to proactively resolve issues in a fast paced and dynamic environment.

Job Description

• Support merchants in their implementation of payment processing technology.
• Engage merchants on digital solutions, manage incidents related to integration, including but not limited to configuration, troubleshooting, documentation, testing, reporting and go-live implementation
• Collaborating with cross-functional teams, resolving any issues that arises during customer trials, integrations or post implementation support.
• To identify any operational bottlenecks and to implement solutions to streamline existing processes.
• Serve as a key point of contact, providing regular updates to Management and other stakeholders on progress updates, challenges, opportunities and recommendations to improve customer satidafaction.
• To lead and develop a team of operations professionals, providing mentorship, guidance, and support.
• To maintain existing integration libraries, plugins, and documentation.
• Address transactions, refund, reporting, system access issues and queries based on tickets.

Requirements:

• At least a Degree in Information Technology, Computer Science, Computer Engineering or equivalent with proven leadership experience in a similar role in the FinTech/Payment industry
• A team player with exceptional communication abilities, adept at fostering and sustaining strong relationships
• Capable of thriving in a customer-centric, results-driven setting environment
• Technical knowledge & experience in:

- PHP, JavaScript and .Net

- WAMP/LAMP stacks

- Git Version Control

- JIRA

Overseas regional travel is to be expected, approximately 2-3 times a year

Salt is looking to hire an Ad operations Analyst for the Social media client for 5 months contract role (renewable). In this role you will support the needs of the Global Partnership sales team and publishers around the world through the email systems and by interacting in a cross-functional work environment.

Job Scope:

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for Programmatic monetization and Platform solutions.
• Support sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as: creating reports, presentations, communicating with stakeholders

Qualification:

• Creative problem-solving, analytical skills, comfortable handling and interpreting data
• 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus)
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key platforms and trends (i.e. desktop, mobile, video)
• Ability to work through large volumes of support requests from our internal Sales customers within specified time frames

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected] alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

This headcount will assume the Operations role at OSPL, with the main scope and responsibilities listed below:

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for OOCL services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory at OSPL.
2. Ensure sufficient EQM to support OSPL business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

In addition to the above dual functions, the Manager or Senior Manager will also be expected to initiate process improvements to align with business and customer requirements.

Requirements:

The candidate must possess the following:

• Minimum Degree in a relevant field.
• Good analytical skills and proficiency in utilizing digital tools (e.g., Power BI).
• Quick decision-making and effective vendor engagement for maintaining Ops excellence.
• Demonstrate instant leadership, enthusiasm, and a commitment to Ops excellence.

• Singapore Based (Tuas)
• Monday to Friday (8am to 5pm)
• Basic: $3800 to $4300 + site allowances + Transport Allowance
• Joining Bonus
• Bachelor in Chemical Engineering; Min 1 years of process industry experience
• Career Progression Opportunities

Responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

Job Specifications

• At least a Bachelor in Chemical Engineering
• Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement
• and Safety Management

Responsibilities:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown
• To undertake any other assignment given by the Management from time to time.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279