Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than three million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

Client Money Operations Officer ensures efficient and compliant processing of client fund transactions. The role will include reviewing documentation for regulatory compliance, processing deposits and withdrawals, reconciling records, and maintaining accurate transaction data.

Strong attention to detail and effective communication are essential for problem-solving and collaboration within the team.

If you have a passion for innovation, teamwork and possess a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What would be your responsibilities:

• Conduct routine review and verification of client-submitted documents to validate the source of funds and ensure compliance with regulatory requirements, particularly Anti-Money Laundering (AML) obligations.
• Assist in maintaining accurate records of client documentation and verification processes in the company's database or CRM system.
• Process client funds deposits and withdrawals in an efficient and accurate manner.
• Collaborate with external payment service providers to resolve any issues related to client fund transfers.
• Assist in reconciliations between internal brokerage records and external payment service provider records, identifying and reporting any discrepancies.
• Support liquidity management efforts to optimize funds allocation with payment service providers and internal bank accounts.

What we require from you:

• Diploma or Bachelor's degree in Finance, Accounting/Business Administration/Economics, or a related field is preferred.
• Min 1 year of experience in Operations/Compliance/Client services or similar role would be required. Candidates with no prior experience are welcome to apply.
• Analytical mindset and problem-solving skills to identify and report discrepancies or issues would be highly advantageous.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient in English and Mandarin (to work with stakeholders who converse only in Mandarin).

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.

This position plays a pivotal role in overseeing patient billing, appointments, financial counselling, and providing leadership to a team of two staff members. The Manager will work closely with the team to ensure efficient operations and exceptional patient care within our organisation.

Key Responsibilities

Patient Billing Management

• Oversee the accurate and timely procesing of patient bills and invoices
• Resolve billing discrepancies and ensure compliance with insurance and regulatory requirements
• Monitor accounts receivable and coordinate with finance depatment for timely payouts

Appointment Scheduling

• Manage and optimise chemotherapy appointment scheduling systems and workflows to ensure optimal patient flow and minimise wait times
• Coordinate with staff to schedule appointments efficiently, considering patient preferences, medical priorities and the institute satellite centres

Financial Counselling

• Provide guidance and support to patients regarding financial aspects of their treatment
• Assist patients in understanding insurance coverage, payment options, and financial assistance programs

Staff Supervision

• Mentor and supervise a team of two junior staff members
• Conduct regular performance reviews and provide ongoing training and development opportunities
• Ensure junior staff adhere to organisational policies and procedures

Operational Support

• Collaborate with other departments to streamline processes related to patient care and administrative functions
• Implement improvements in billing systems, appointment scheduling, and financial counseling services
• Equipped with excellent knowledge of departmental processes, lead end-to-end service development, including conceptualisation, execution, maintenance and change management

Compliance & Reporting

• Ensure adherence to legal and regulatory requirements related to patient billing and financial counselling
• Prepare reports on billing activities, appointment scheduling metrics, and financial counseling outcomes

Key Requirements

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• Required 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Excellent leadership and interpersonal skills with the ability to effectively manage and motivate a team
• Be able to lead and develop a team based on their strengths and capabilities
• Exceptional organisational and time management skills, with keen attention to details
• Proficiency in using healthcare management software and Microsoft Office Suite

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L45RR645

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Job Description

Conduct fuel farm operations
• Perform fuel quality checks before commencement of operations
• Perform circulation and draw fuel samples for scheduled testing
• Perform loading and unloading of fuel
• Record fuel transactions
• Perform daily top up of refueller

Conduct fuel bridger and aviation specialised vehicle (ASV) operations
• Perform aircraft defuelling and refuelling
• Operate fuel bridger and aviation specialised vehicles (ASV)

Perform maintenance operations
• Perform daily inspection and functional checks on GFE/GFP
• Monitor Government Furnished Equipment and Government Furnished Property for scheduled preventive maintenance
• Perform maintenance on in-house equipment, facilities and vehicles in adherence to Standard Operating Procedures (SOPs) and Work Instructions (WI)
• Perform housekeeping within the work premises
• Perform stocktake of all Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment

Ensure operational excellence and compliance with quality and safety standards
• Perform operations based on quality, environmental, occupational, health, security and safety standards
• Attend daily briefings including safety/operational briefings and toolbox meeting
• Prepare quality and safety reports and raise any QHSSE lapses at work site or during operations
• Participate in audits as required
• Comply with regulatory requirements of operations site
• Participate in Emergency and Oil Spill Exercise
• Comply with data governance policies

Manage customer experience and relationships
• Perform the day-to-day operations of shift according to customer and contractual requirements

Contribute to continuous improvement
• Participate in digitisation roadmaps of business unit

Manage people, finance and organisational development
• Participate in on-the-job and required regulated training for qualification maintenance
• Monitor and submit documentation for security clearance
• Perform OT/Call Out assignment

Job Requirements

• NITEC and 5 years of experience preferred
• Class 4 and/or Class 5 Driving License and/or Forklift License
• Prior experience with Aviation industry preferred
• Ability to use Apps and have cybersecurity awareness

The Role

Custody Operations Manager is responsible for managing the custody framework to safeguard funds maintained in the Trust account on behalf of investors. The incumbent submits custody reports to senior management for management oversight, and ensures the custody processes comply with the regulations and the Group policies and procedures. This role is based in Singapore.

Responsibilities

• Managing the custody framework for complying with regulatory, policy standards and procedures
• Perform regular reviews of the custody services and systems
• Escalate any potential issues to the senior management
• Monitor the safekeeping and movement of customers’ monies in Trust account
• Ensures timely reconciliation of the funds in the Trust account
• Process funds withdrawn from Trust account based on investors’ authorisation
• Collaborate with cross-functional teams to integrate custody services within Chintai
• Stay up to date with industry best practice and compliance requirements
• Provide support to internal stakeholders on custody-related matters
• Prepare and present custody reports to the senior management for oversight on custody activities

Experience & Qualifications

1. Degree or higher in finance, business administration
2. Minimum 5 years of direct experience in custody services with regulated financial institutions.
3. Strong knowledge of custody practices and processes
4. Familiarity with tokenization of digital assets
5. Good knowledge of compliance requirements for custodial services
6. Excellent leadership and managerial skills
7. Strong analytical and problem-solving abilities
8. Good communication skills with stakeholders at all levels

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Cross Functional Director, Operations leads, develops and mentors the national cross-functional team of engineering, maintenance standards, training, support staff and budget management personnel, whilst supporting the Data Center Operations site teams to maintain the industry's highest standards and availability. The ideal candidate will be values centered, passionate about collaborating and leading by example, crafting an enjoyable work environment and developing teams to maintain Equinix's standards, all whilst doing everything possible to protect Equinix's customers.

Responsibilities

• Leads the cross-functional team of subject matter experts and managers
• Provides strategic mentorship and direction to drive operational excellence
• Manages budgets, and implements resources to complete projects and maintenance within the data center
• Leads the teams to ensure completion to Equinix's required standards, KPI's and SLA's
• Supports the data center site teams working safely, effectively and with high regard to human error avoidance
• Ensures correct processes are followed and all documentation is complete
• Takeover of new builds and building infrastructure
• Reviews and approves Change Management requests and Method of Procedures (MOPs, scripts and permits)
• Communicates and coordinates activities and on-site staff during complex or severe customer-impacting incidents
• Drives root cause analysis and provides a clear direction
• Makes recommendations for incident resolution
• Risk, dark fibre, vendor and contract management

Qualifications

• With a proven track record of over 15 years in Critical Environments requiring 100% availability, coupled with over 10 years of leadership/management positions
• Degree in Engineering or related industry field or relevant certifications and experience
• Deep understanding of Data Center infrastructure or related critical environments
• Dedication to delivering a phenomenal customer experience
• Effective presentation skill
• Excellent verbal and written communication skills
• Overtly collaborative and team-oriented approach for accomplishing complex goals
• Demonstrated ability to consistently lead (any function) through uncertain and ambitious times

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Job Title: Trade Operations Executive (Bauxite)

Company Overview:

TOP International Holding (TOP) is a minerals and resources company incorporated and headquartered in Singapore, with global operations spanning across Africa and Asia Pacific. As an integrated bauxite producer and supplier, TOP provides a full spectrum of end-to-end bauxite services from bauxite mining to offtake, trading, logistics and delivery. Beyond bauxite, TOP also has a proven track record in commodity trading and has successfully amassed a diverse portfolio of commodities including coal, copper cathode, iron ore and nickel among others. Since inception, TOP has placed sustainability at the heart of its business activities and practices, and is firmly committed to ensuring that its operations and investments are conducted with purpose to achieve social, environmental and economic sustainability.

Job Type:
Full-time

Job Location:
Singapore

Job Description/Responsibilities:

· Oversee the end-to-end execution of international trade transactions, ensuring compliance with trade agreements, regulations, and company policies.

· Prepare and manage all required trade documentation, including invoices, bills of lading, certificates of origin, and letters of credit. Ensure accuracy and compliance with relevant regulations.

· Coordinate the logistics and shipping of goods, working with freight forwarders, carriers, and customs brokers to ensure timely and cost-effective transportation.

· Identify and assess risks associated with trade operations, including currency fluctuations, geopolitical issues, and transportation risks. Implement strategies to mitigate these risks.

· Manager letters of credit, and ensure timely settlement of trade transactions.

· Supplier and Customer Relations: Maintain strong relationships with suppliers, customers, and other stakeholders involved in trade operations.

· Compliance: Stay up-to-date with international trade regulations, sanctions, and compliance requirements. Ensure all trade activities adhere to relevant laws and regulations.

· Incoterms Management: Determine and negotiate Incoterms for each transaction, clearly defining responsibilities and terms of delivery between buyers and sellers.

· Quality Control: oversee quality control measures to ensure that traded goods meet specified standards and customer requirements.

· Facilitate effective communication between internal teams and external partners involved in the trade process.

· Address and resolve any issues or discrepancies that may arise during the trade process, including disputes, delays, or quality concerns.

Requirements:

· Bachelor's degree in Business, International Trade, Supply Chain Management, or a related field. Additional certifications in international trade or logistics are a plus.

· Minimum of 1 year of experience in trade operations, international logistics, or a related field. Experience with various trade finance instruments is desirable.

· In-depth understanding of international trade regulations, documentation requirements, and logistics processes. Familiarity with trade finance instruments and risk management.

· Excellent verbal and written communication skills

· Attention to Detail: High level of accuracy and attention to detail in handling trade documentation and ensuring compliance.

· The ideal candidate should have robust analytical and problem-solving skills, be a collaborative team player, demonstrate adaptability to changing market conditions, regulations, and business requirements, and exhibit proficiency in technology.

Job Description:

- Coordinate Air exports and Air imports door-to-door shipments including transshipments

- Arrange transportation and monitor shipment status

- Customs formalities (send instructions to the customs broker)

- Shipment billing and/or invoicing

- Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

- Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

- Secure flight bookings with carriers and/or master loaders

- Develop and/or maintain good relationships with carriers and/or master loaders

- General administration

- Handle customer inquiries and complaints in a timely and satisfactory manner.

- Liaise with government agencies – e.g. Customs, AVA

We are seeking an experienced Commercial Operations Manager, SEA to manage the wholesale and retail operations including store design planning, to optimize the commercial processes, ensuring operational excellence and successful execution of business strategies. You will play a critical role in optimizing wholesale business, leading a team in driving key initiatives, enhancing efficiency and contributing to the overall growth.  The Ideal candidate will have strong leadership capabilities, analytical skills, extensive experience in wholesale management and a deep understanding of commercial operation within a dynamic business environment.  If you have the passion for driving operational excellence and building strong wholesale partnerships, we invite you to apply.

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for an Business Strategy (Asst. Manager). Reporting to the General Manager, this incumbent will be involved in cross department and regional projects in business planning.

about the job

• propose and drive improvement projects in business operations
• oversee all KPI, goal setting, tasks and projects within Supply Chain department
• preparation of weekly and monthly targets
• preparation of business branding presentations
• consolidation and extraction of relevant data through SAP/Tableau
• travel to counterparts in Malaysia to understand ground operations

skills and experience required

• min. 3 years of experience in business/operations excellence planning - supporting logistics/supply chain functions.
• proficiency in SAP (SD or MM module)
• strong coordination and stakeholder management skills
• willing to travel to Malaysia (1-2 times a year)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Job Responsibilities

• Develop freight shipment solutions for improvements and/or closing gaps
• Maintain relationships with vendors, carriers, freight fowarders and port authorities to provide competitive shipping solutions to customers
• Monitor lapses in delivery of logistics services to customers
• Implement intervention strategies to mitigate gaps in delivery of logistics services
• Communicate to employees on the variations in rating principles, states as well as operator variations
• Manage carrier ranking or customer priority system to ensure strategic business is protected during periods of capacity shortage
• Manage teams in the workplace
• Develop measures to improve vendor management capability in the organization

Job Requirements

• 5-8 years of relevant experience will be preferred

• Singaporean only

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

As a General Manager of Operations, you will be fully responsible for the strategic planning, business development, team management, and operational affairs of the education collaboration business unit in the Southeast Asian market. This role requires close collaboration with the senior management team to formulate and execute the company's development strategy, driving business growth and increasing market share.

Key Responsibilities:

1. Develop and Execute Market Strategy: Formulate and implement the development strategy for the Southeast Asian market, working with the senior management team to determine the company’s strategic direction and business objectives.
2. Business Development: Lead business expansion efforts in the Southeast Asian market, acquire new clients, and establish and maintain long-term partnerships with customers.
3. Team Leadership: Oversee the operations team, including sales, marketing, and customer service departments, ensuring efficient team operations and achievement of business goals.
4. Budget and Resource Management: Manage budgets and allocate resources effectively to ensure operational efficiency and cost control.
5. Market Analysis: Analyze market trends and monitor competitors to provide data-driven support and recommendations for strategic decision-making.
6. Cross-Department Collaboration: Work closely with other departments to advance product development, marketing, and customer service initiatives.
7. Stakeholder Engagement: Build and maintain strong relationships with government bodies, partners, and industry stakeholders to enhance the company’s visibility and influence.

Requirements:

1. Bachelor's degree or higher, with 8+ years of experience in the enterprise services industry; candidates with a background in the education collaboration sector are preferred.
2. Familiarity with the enterprise services industry, with extensive experience in business development and client management.
3. Demonstrated exceptional leadership and team management capabilities, with the ability to effectively motivate and manage teams to achieve business objectives.
4. Strong market insight and strategic thinking, with the ability to quickly adapt to market changes and make sound decisions.
5. Excellent communication and coordination skills, capable of working effectively with individuals at various levels.
6. Strong business acumen and data analysis capabilities, enabling accurate business decision-making based on market data.
7. High sense of responsibility and strong execution skills, with the ability to perform well under pressure and maintain high productivity in demanding environments.

Job Description:

• Responsible for performing accurate and timely name screening review for incoming and outgoing remittances on domestic and cross-border transactions, fund transfers, GIRO, FAST and other related businesses across the bank.
• Responsible for reviewing transaction related documents and submission of advisory or suspicious transaction reports to the Legal & Compliance Department if deemed necessary.
• Responsible for incorporating the Anti-Money Laundering related policies of MAS, ABS and other regulatory agencies and the bank's head office into our AML name screening policy (based on the relevant business scope handled by the team). Responsible for the centralized Anti-Money Laundering management of the department and taking the lead in formulating AML related SOPs.
• Responsible for organizing training and guidance on Anti-Money Laundering operations, strengthening departmental Anti-Money Laundering compliance capabilities.
• Responsible for the submission of Anti-Money Laundering business data and management reports.
• This position entails dual-line reporting to the Legal & Compliance Department and the Operations Department, and is responsible for reporting and coordinating Anti-Money Laundering related business to the Legal & Compliance Department.
• To assist the team leader to achieve AML related KPI indicators and complete tasking assigned by the team leader.

Requirements:

• Diploma or above.
• Approximately 3-5 years of working experience in the banking industry, preferably those with past relevant experience.
• Familiar with cross-border and local Anti-Money Laundering requirements.
• Meticulous and rigorous, able to withstand a certain amount of work pressure and stress.
• Applicants who have obtained relevant certificates or professional qualifications in Anti-Money Laundering or compliance-related industries will be given priority.
• Familiar with office software applications such as Excel and Word.
• Effectively bilingual in English and Chinese so as to communicate effectively with our Head Office and external vendors.
• Able to provide after working hours and holiday support (on rotational basis).

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

2. Responsibilities

POS Setting

- Regularly update the POS system to reflect new promotions, discounts, or product listings.

- Reconcile daily sales reports with the POS system

Stock Management

- Ensure timely restocking of promotional items

Staff Training

- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.

- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

- Bachelor’s degree in Retail, Business, Marketing, Management or a related field.

- Relevant experience in managing e-commerce platforms(Shopify) is preferred.

- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.

- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.

- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.

- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

- 20% Employee discount for other products

- Support personal development programs

Simpson Spence Young is the world's largest independent shipbroker and operates from 25 offices across the globe and employs over 500+ people. As trusted and long-established ship brokers, Simpson Spence Young has the privilege of working with clients across the globe, connecting people in the world of shipping. We were established in 1880 by Ernest Simpson, Lewis Spence and Captain William Young, and have been growing, evolving, and adapting ever since.

We are looking for a experienced dry cargo operation personnel to join our team.

Duties and Responsibilities:

• Responsibilities would be monitor and coordinate voyage charters and time charters
• Liaise with owners and charterers to ensure smooth voyage operations.
• Handle claims and demurrage.
• Draw up and prepare charter parties.

Attributes of the ideal candidate:

• Smart and articulate
• Good communication skills
• Customer oriented
• Able to work independently
• Hardworking

We can consider hiring Operations Executives:

Responsibilities / Job Description:

• In-charge of all port formalities (arrange pilotage, tugs, port clearance, etc.)
• In-charge of all immigration formalities for sign on and sign off crew
• Ensure applications for crew changes are submitted timely and correctly
• Arrange hotel accommodation and transportation of crew
• Follow up on latest regulations of MPA, ICA and NEA
• Coordinate with suppliers, surveyors, technicians, repairers, etc.
• Ensure instructions to all parties are communicated timely and effectively
• Manage clearance and delivery of ship spares
• Update and process information and documentation timely
• Update shipowners on the operational activities of their vessels
• Attend on board vessels whenever necessary
• Perform ad hoc duties as required by the management

Basic Requirements:

• Understanding of the maritime industry
• Good knowledge of Port and Immigration regulations
• Computer skills
• Ability to work both independently and as team member in a fast paced environment round the clock (able to work at odd hours/days)
• Strong administrative, planning, implementation and communication skills
• Problem solving skills and positive attitude
• Detail oriented with good command of communication skills
• Ability to work under pressure, meet deadlines through good time management and allocation of priorities
• Business level spoken and written English

Basic Salary + Allowances

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

User Operations Lead

Location: Singapore

User Acquisition and Growth:

• Lead the development of acquisition strategies, including creative referral programs, compelling platform campaigns, and engaging social media promotions.
• Develop incentives, rewards, and personalized campaigns to optimize the user acquisition funnel, increasing sign-ups and deposits.
• Analyze and refine key conversion metrics to drive improvements and maximize the efficiency of the user acquisition funnel.

User Conversion and Engagement:

• Formulate and implement flexible operational strategies to improve new user registration, deposit, and trading conversion rates.
• Drive strategies to enhance asset retention and keep existing users active, ensuring a seamless user experience.
• Use segmentation to optimize user engagement, improving retention and loyalty across the platform.

Cross-Department Collaboration:

• Work closely with product managers, analysts, regional operations, and branding teams to create integrated growth plans that align with company objectives.
• Ensure operational activities complement product updates and marketing campaigns to amplify their effectiveness.

Team Leadership and Optimization:

• Lead and Inspire the User Operations Team: Manage and mentor a high-performing team, fostering professional development while driving execution excellence.
• Enhance Team Efficiency:Develop streamlined processes and tools that improve collaboration, decision-making, and operational efficiency.

Key Qualifications

Education:

Bachelor’s degree or above in marketing, data analysis, management, or related fields.

Professional Skills:

• Expertise in user growth models, referral strategies, and lifecycle management.
• Data-driven with exceptional analytical skills to craft precise, targeted growth strategies.

Language Proficiency:

• Strong command of both English and Chinese, with English as your primary working language.

Soft Skills:

• A strong sense of responsibility, self-motivation, and the ability to drive projects to successful completion.
• Exceptional communication, coordination, and team leadership skills, with the ability to inspire and achieve breakthrough results.

Experience:

• Over 5 years of experience in user operations, preferably in the cryptocurrency, fintech, or internet industries.
• Experience working at a renowned internet company is a plus.
• Proven success in leading teams of 5 or more and achieving ambitious growth objectives.

MAIN PURPOSE

The Sales Operations & Administrative Executive will provide clerical and administrative support to the sales team in the Cosmetics & Fragrance Division. He/She must be highly organized, detail-oriented, and have excellent communication and customer service skills.

KEY RESPONSIBILITIES

Operations

• Provide administrative and operational support to Sales Manager
• Responsible for retailer new product listing, promotion templates and additional miscellaneous forms
• Manage team of Sales Representatives and ensure that the team has adequate product knowledge through product training and sales demonstrations
• Build and maintain effective relationships with key accounts/customers and establish strong in-store presence of brand/product
• Ensure inventory availability in distributors/customers according to the service level agreement
• Optimise efficiency of service and retail operations to improve productivity and management of inventory

Administrative

• Generate reports requested by sales team
• Processing returns from retailers
• Processing orders & FOC request from free standing store
• Managing retailers/vendors invoicing, creating & tracking POs & performing MIGO
• Providing monthly accruals of expenses incurred
• Assisting to submit retailers forms or request for the trade
• Consolidating field feedbacks on store issues & competitor updates
• Managing meetings and booking rooms
• Performing administrative tasks such as filing, photocopying, scanning documents etc.
• Maintaining client databases and updating customer contact information
• Managing product requisition & deliveries
• Maintaining regular inventory records & out of stocks update for trade
• Assisting with adhoc projects and job requests as needed

REQUIREMENTS

• Proven experience as an administrative assistant, sales support representative, or similar role, ideally minimum 2 years’ experience
• Strong written and verbal communication skills
• Proficient in Microsoft Office, with aptitude to learn new software and systems
• Excellent organizational and time-management skills and able to multitask
• Accurate data entry and attention to detail
• Have good analytical and creative problem-solving skills

PLEASE NOTE

Interested applicants, please apply directly via Shiseido's career page using the link right below for faster processing of your application. Thank you.

URL: https://careers.shiseido.com/job/Singapore-Singapore-Sales-Operations-&-Administrative-Executive-01/1161361801/

Apeiron Bioenergy is a leading renewable energy company focused on transforming the bioenergy sector with sustainable solutions. Our mission is to harness renewable resources to meet global energy demands while minimizing our carbon footprint. Sustainability is central to our efforts in driving positive change.

The Role

The Logistics Operations Specialist is responsible for overseeing our regional logistic activities, including active roles in the operational excellence and inventory management of our renewable liquid products.

You will have the opportunity to collaborate with top specialists in a dynamic and rapidly expanding renewable energy company. In addition, you will have the chance to be involved in our regional expansion efforts, further expanding your network and experience within the renewable industry.

Role Summary

Inventory Management

• Liaise with bulk storage companies ensuring timely reporting and scheduling timely loading/unloading of our products.
• Active monitoring of our inventory and optimisation our inventory to be ready for trades.
• Collaborate with cross-functional teams and optimise delivery schedules based on storage capacity and in time for customer delivery schedules.

Logistics Coordination

• Monitor sea or road transportation schedules, track shipment schedules, and resolve any logistical issues or delays.
• Continuous search for the most efficient transportation routes, modes, and carriers for cost savings

Operational Excellences

• Coordinate inspection services to ensure our product quality on specifications for loading and discharge operations.
• Collaborate with regional teammates to coordinate the efficient distribution process for trade documentations.
• Evaluation of demurrage exposure and negotiation with external stakeholders for mitigation.
• Identify opportunities for cost savings, process improvements, and reduced environmental impact.

Management reporting

• Provide effective communications / presentations to departmental heads on our daily inventory and operational excellences.

The Requirements

• Diploma or degree in a relevant field or equivalent work experience.
• Minimum 5 years working experience in logistic operations, vessel operations and demurrage.
• Excellent interpersonal skills with the ability to work collaboratively and build relationships with diverse teams.
• Experience in dealing with liquid commodities within the APAC region.

Please note that for this specific position, we are handling recruitment in-house and will not be working with headhunters. We appreciate all your interest in partnering with us and thank you for understanding and respecting our recruitment process.

The Senior Director, Service Operations is a key leadership role responsible for overseeing and optimizing the operational functions of CX & Service Operations across APAC and EU regions. This includes strategic ownership of Workforce Management (WFM), Agent Enablement (training, quality, and content), and Business Process Outsourcing (BPO) Management. This leader will ensure excellence in service delivery through strategic planning, workforce optimization, vendor management, and continuous process improvement.

This role demands strong strategic thinking, operational expertise, and leadership capabilities to align cross-functional teams and drive impactful results in a complex, high-growth environment.

Responsibilities

Work Force Management (WFM)

• Develop and oversee the WFM strategy to ensure optimal staffing and resource allocation across APAC and EU regions.
• Lead business planning and forecasting processes to align workforce needs with business objectives.
• Establish and monitor staffing models, ensuring scalability and flexibility to meet demand fluctuations.

Agent Enablement

• Oversee training, quality assurance, and content development for customer operations teams.
• Drive continuous improvement in training programs to ensure agents are equipped with the skills and knowledge to deliver exceptional service.
• Establish quality standards and feedback mechanisms to enhance agent performance and consistency.
• Manage the development and maintenance of internal knowledge bases and support content.

BPO Management

• Develop and execute a comprehensive vendor and BPO management strategy to support business objectives.
• Identify, onboard, and evaluate BPO partners to ensure alignment with company standards and goals.
• Oversee contract negotiations, renewals, and ensure compliance with all legal and regulatory requirements.

Performance Monitoring and Improvement

• Set and monitor KPIs, SLAs, and performance metrics for WFM, agent enablement, and BPOs.
• Conduct regular business reviews to assess performance, address issues, and identify opportunities for improvement.
• Lead efforts to optimize processes, improve efficiency, and reduce operational costs across all service delivery functions.

Cross-Functional Collaboration

• Collaborate with internal stakeholders (e.g., CX & Service Ops, COEs, Finance, Product, etc) to ensure alignment of service delivery activities with broader business needs.
• Work closely with data teams to leverage insights for workforce planning, training improvements, and vendor performance optimization.

Leadership and Team Development

• Build, mentor, and develop a high-performing team, fostering a culture of accountability, innovation, and continuous improvement.
• Lead by example, demonstrating operational excellence and a customer-first mindset.

Are you a tech-savvy, ambitious individual looking to kickstart your career in the dynamic world of financial markets? Join Tradition, a global leader in interdealer broking, and be part of our innovative commodities team in Singapore!

What You'll Do

It's hard work and the Oil Markets never stop but in Trading Operations you'll be at the heart of our market operations supporting our market leading brokers.

Dive into the fast-paced world of commodities trading, partnering with our brokers to support their clients.

Master cutting-edge trading systems and become a pro at trade capture, validation and execution.

Collaborate with global teams to solve real-world puzzles in the moment and be part of the magic sauce that makes Tradition the #1.

Job Responsibilities

• Support market-leading brokers in fast-paced oil markets
• Master cutting-edge trading systems for trade capture, validation, and execution
• Collaborate with global teams to solve real-world problems

Why it is a Great Job

• Fast-track your career in one of the world's largest financial market operators
• Work with state-of-the-art platforms and help our teams develop tech solutions
• Interact with professionals across many countries and time zones

What We're Looking For

• Fresh graduates or early career professionals with a passion for the intense and globally impacting commodities markets.
• Tech-savvy individuals comfortable with digital tools
• Strong problem-solving skills and attention to detail
• Excellent communicators who thrive in a team environment

Perks and Benefits

• Comprehensive training programs to set you up for success
• Mentorship from industry veterans
• Competitive salary and quarterly performance bonuses

Join us at Tradition and be part of a company that's shaping the future of financial markets. Whether you're a tech whiz or a markets enthusiast, as long as you are a people person, we've got a place for you!

Ready to trade your potential for real-world success? Apply now

What You’ll Be Doing

• Lead and oversee all aspects of daily compliance operations related to our AML/CFT and Sanctions compliance program.
• Develop and implement strategic initiatives to enhance operational processes and systems, ensuring alignment with policies and procedures, regulatory standards, and industry best practices.
• Provide leadership and guidance to the compliance operations team, fostering a culture of excellence, collaboration, and continuous improvement.
• Collaborate closely with cross-functional teams, including Product and Engineering, to drive operational efficiency and effectiveness.
• Assess market opportunities and resource requirements to scale the compliance operational capacity globally.
• Ensure timely and accurate reporting to senior management on operational metrics.

What We Look For In You

• Bachelor's degree in Business, Finance, Law, or related field.
• Extensive experience in compliance operations, preferably in the crypto or fintech industry.
• Proven track record of leadership and management, with experience leading large operational teams in a global environment.
• Strong understanding of regulatory requirements and compliance best practices in the cryptocurrency space.
• Excellent communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment, with a strong sense of urgency and accountability.

Nice-To-Haves

• Familiarity with compliance vendors, tooling, systems in the crypto industry, e.g., Chainalysis.
• Experience with establishing operational hubs.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners

Our client is a leading global cryptocurrency liquidity provider and trading firm. Established to bridge the gap between institutional and retail cryptocurrency markets, they offer deep liquidity, competitive pricing, and advanced trading solutions across a broad range of digital assets.

Responsibilities:

• Implement and manage Standard Operating Procedures (SOPs) to ensure accurate operational changes.
• Support trade settlement, asset custody, clearing, deposits, and withdrawals.
• Oversee and reconcile digital asset transactions and manage trade lifecycles.
• Act as a process owner for current functions and support technical and process enhancements.
• Understand and support clearinghouse risk management tools.
• Collaborate with product and tech teams to improve processes and automation.
• Manage projects, including timelines, updates, and Jira workflows.

Requirements:

• At least 5 years in operations, ideally in banking, brokerage, or fintech.
• Familiarity with fixed income, currencies, crypto, derivatives, or commodities.
• Background in clearing, settlement, and risk management roles.
• Knowledge of digital asset custodians and blockchain is a plus.
• Experience with futures, options, and OTC products preferred.
• Previous interaction with front office and senior management.
• Strong analytical and problem-solving abilities.
• Flexibility to work across time zones in a 24/7 environment.
• Resilience under high-pressure situations.
• Good communication skills.
• Ability to work independently.
• Bachelor’s degree in finance, economics, or a related field.
• Strong attention to detail and proficiency in MS Excel.