About Doxa Holdings

We are an early-stage Procure-to-Pay-to-Finance Ecosystem start-up that tackles industry pain points, improve workflow and communications, and creates a unique bond between parties. Through award-winning cutting-edge technology and innovation, we’re disrupting the industry with a revolutionary SaaS platform for B2B. With Series A funding, we are considering the next phase of talent to help us take our disruptive solution more aggressively to market.

Role

We are looking for a Revenue Operations Associate to manage and optimize the revenue operations process.

You will be responsible for working closely with the sales and marketing teams to align efforts and using data and analytics to measure and improve performance. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of the sales process.

This role reports to the Head of Commercial.

Responsibilities:

Process Ownership

• Manage and optimise the revenue operations process, from lead generation to customer acquisition and retention.
• Manage the process of optimising product pricing.
• Own the New Business sales quotation, Existing Business up-sell and cross-sell and Renewals process.

Teamwork

• Work closely with the sales and marketing teams to align efforts and ensure a seamless customer experience.
• Provide training and support to team members on revenue operations best practices and tools.

Analytics

• Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates.

Process Improvement

• Collaborate with other departments, such as product and customer success, to identify and implement process improvements.
• Identify and resolve challenges and issues within the revenue operations process.
• Contribute to the development and continuous improvement of the revenue operations process.

Market Knowledge

• Stay informed about industry trends, competitor offerings, and emerging technologies. Share market insights and feedback with internal teams to contribute to product development and improvement.
• Stay informed of up to date on industry trends and best practices in revenue operations.
• Conduct market and customer research to understand the target audience and identify opportunities for growth.

Networking

• Attend industry events and conferences to build relationships and promote the company.

Qualifications:

• 2-3 years of experience in revenue operations or a related field, preferably in a start-up environment
• Strong analytical and problem-solving skills, with experience using data and analytics to improve performance.
• Demonstrated experience in using or implementing sales and marketing tools, such as customer relationship management systems.
• Excellent communication and collaboration skills, with the ability to work effectively with a team.
• Strong Understanding of sales processes and the company’s target audience and goals
• Ability to conduct market and customer research to identify opportunities for growth.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and projects.
• Flexibility and adaptability to change.
• A desire to learn and grow in the revenue operations field, and a willingness to continuously improve and develop skills.
• Bachelor’s degree in business, marketing, or a related field.

Benefits:

We offer a competitive compensation package, including base salary, performance-based bonuses, and benefits such as health insurance and professional development opportunities. Joining our team means becoming part of a dynamic and collaborative environment that values innovation and growth.

If you are a driven revenue operations professional with a passion for SaaS solutions and a strong desire to make a significant impact, we invite you to apply and help shape the future of Doxa Holdings.

To apply, please submit your resume and a cover letter detailing your relevant experience and accomplishments in revenue operations.

Mathvision provides a quality international education to a diverse student body, rooted in the community of Singapore. We are seeking a dynamic, experienced, conscientious and proactive individual to join us as:

Operations Executive

The Operations Executive reports to the Admin/Ops Manager. He/She leads a team of Operations Assistants and assists the Admin/Ops Manager:

To be the interface between the centre and the outsourced with regard to all operational matters of the centre.

To oversee and manage the centre's health and safety, and security policies and measures.

Duties and Responsibilities

1. Operations

a. To attend to all security, health and safety, and safeguarding related incidents in the centre.

b. Coordinate and communicate with internal support functions such as IT, HR and Finance.

c. Deliver consistently good customer service including inquiries, and complaints at all times.

d. Oversee day-to-day operations of the centre to ensure smooth and efficient functioning.

e. Coordinate with various departments to streamline processes and improve overall operational efficiency.

2. Health and Safety

a. To be conversant with the centre's Health and Safety policy.

b. To conduct periodic checks/inspection on the centre environment and/or facilities in order to provide timely feedback and rectificaion of issues derived from the checks/inspection.

c. To work closely with the Facilities team to rectify issues that impact the health and safety of students and staff.

d. To assist in reviewing the centre's safety system periodically.

e. Any other duties or tasks as assigned by the Administration Manager and/or Chief Operating Officer.

Requirements:

• At least 5 years of work experience in operations related fields of work. Prior experience in a school environment is an advantage.
• Minimum of Diploma Certificate, or equivalent certification in operations related courses.
• Have experience in managing and leading an operations team.
• Good leadership and command and control. Possession of strong management skills is an advantage.
• Good command of English, both oral and written.
• Team player with positive, cheerful, helpful work attitude and initiative.
• Capable of independent and committed effort, with good organisational and interpersonal skills.
• Proficiency in Microsoft Office/ IT Skills is essential.

We will get back to you during OFFICE HOURS mentioned below

Mon to Thu: 11.30am to 7.30pm

Sat & Sun: 9.30am to 6.30pm

Lunch Break on all working days: 1:30pm to 2:30pm

Weekly Off : Friday