ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customizable to best suit your unique needs.

Responsibilities

• Serve as the central point of command within FMC, coordinating responses to critical system issues and managing communications with relevant stakeholders.
• To identify the root cause for alarm/alert generated from the monitoring workstations.
• Manage and lead a team of shift technicians in facility management and operation of the assigned site.
• Plan and execute with relevant teams or contractors of the corrective maintenance.
• Provide positive and professional working relationship with internal team and stakeholders/clients.
• Work collaboratively as part of a team within the Fault Management Centre and with other departments.
• On daily basis, to follow up on anomalies or fault detected from the use of BMS/working monitoring workstations (critical system such as HVAC, Electrical, Fire Alarm etc)
• Collaborate and communicate effectively all facilities team, providing updates on system health.
• Track and analyse recurring faults or issues in BMS and other monitoring systems to identify patterns.
• Use trend date to provide insights on system vulnerabilities and potential areas for improvement.
• Work with preventive maintenance team to implement preventive measures to reduce fault occurrence.

Job Requirements

• Diploma or Degree in Engineering; Facilities Management, or related field.
• Proven experience in building or facilities management, preferably with exposure to BMS, HVAC, Electrical, and Fire Alarm systems.
• Strong technical troubleshooting skills and ability to quickly diagnose faults.
• Ability to work independently and response to incidents calmly and efficiently.
• Excellent communication skills and attention to details.
• Willingness to work in shift patterns.

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

You will be working with product team that seeks to design and develop software applications that help government agencies to better serve the needs of the people . To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organisations. We are looking for a Technical Support Engineer who will be part of the main development team to provide L1 and L2 and L3-code level changes support to an internal product.The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance, and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.

• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.

• Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements. • Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.

• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

EXPERIENCE AND SKILLS NEEDED :

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as an Operations Engineer or similar role in an IT setting.

• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous

• Implement security and access control measures to control privileged access to test and production environment.

• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.

• Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices. • Able to work collaboratively with a high performance team and influence with positive energy.

• Resourceful and able to work out solutions with innovative thinking and new tech.

• Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

• Excellent problem-solving skills.

• Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

Responsibilities:

• Monitor and analyse the current state of various product runtime environments (production and non-production) to ensure optimum system performance. Develop data-based strategies for continuous improvement and work with application teams, solution architects, security consultants, and other teams to implement these plans.
• Manage application and security incidents. Conduct problem determination and work with internal teams and vendors to resolve issues in a timely manner to meet SLA requirements. Provide reporting and escalate to higher management or incident committee when necessary.
• Develop operations and processes guide to document every aspect of operations and ensure compliance with audit requirements.
• Manage day-to-day operation activities. Analyze statistics, write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors to ensure 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Experience in implementing change management and incident management workflows using ITSM tools (e.g., Remedy, Zendesk, ServiceDesk) to automate workflows is advantageous.
• Implement security and access control measures to manage privileged access to test and production environments.
• Full stack monitoring experience using Application Performance Management (APM) tools. Familiarity with cloud-native monitoring options (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Process automation expertise using scripting tools (e.g., Terraform, Ansible) to minimize downtime and human errors.
• Experience with Agile methodologies, DevOps pipelines, test-driven development, and info-security practices.
• Ability to work collaboratively with a high-performance team and influence with positive energy.
• Resourceful and innovative thinker capable of working out solutions.
• Experience with managing cloud infrastructure and services / certification with GPC, GCC (i.e., AWS, Azure, Google Cloud) or equivalent cloud platforms is preferred.
• Excellent problem-solving and communication skills, with the ability to convey complex technical issues to non-technical teams effectively.

JOB DESCRIPTION

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures

• Identify, log and resolve technical problems of the scope (Incident Management)

• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

• Respond to site to troubleshoot, diagnose and rectify faults

• Liaise and coordinate the recovery of systems

• Identify potential changes and system improvements for consideration and implementation (continuous improvements)

• Create, maintain and distribute reports of progress to service delivery manager.

• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix

• Good knowledge of OS Provision, hardening and patching.

• Good knowledge of Solarwinds, Manage Engine.

• Good knowledge of AV solution such as Symantec.

• BMC Control-M

• Good server experiences like AD administration & basic networking experiences

• At least 3 years of relevant working experience in infrastructure support is required for this position.

Soft Skills:

- Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

- Good problem solving and logic skills

- Good communication skills (verbal and written) in English

- Excellent customer management skills

Qualifications:

- Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

- Information Technology Infrastructure Library (ITIL) foundation certification

WORKING HOURS

Mon - Fri 8.30am - 6pm

will be stationed at either RWS Sentosa or Genting Centre

NO VB & AWS

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Responsibilities:

• Same as Associate Consultant, but with more responsibility for troubleshooting and resolving technical issues across multiple teams.
• Take a lead role in managing security and access control measures for both test and production environments.
• Oversee and guide incident and change management workflows, ensuring SLA compliance.
• Develop preventive measures to minimize downtime and human error through process automation and monitoring improvements.
• Lead efforts to implement full-stack monitoring and identify areas for continuous improvement.
• Produce comprehensive reports on system performance, incident handling, and improvement efforts for stakeholders and senior management.
• Provide mentorship and guidance to junior team members and ensure they are aligned with the team’s objectives and best practices.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in an Operations Engineer role, with at least 2 years of experience in the field.
• Experience with security and access control measures for test and production environments.
• Knowledge of cloud infrastructure management and services (AWS, Azure, Google Cloud).
• Hands-on experience with scripting tools (e.g., Terraform, Ansible) and familiarity with monitoring tools.
• Strong problem-solving abilities, able to approach issues creatively and resourcefully.
• Excellent communication skills and the ability to work in a collaborative environment.

• Manage user accounts, permissions, and access controls within the WatchGuard Cloud Management platform
• Configure and maintain system settings to ensure optimal performance and security.
• Monitor platform health, troubleshoot issues, and perform routine maintenance tasks.
• Manage cloud infrastructure services across multiple cloud providers, ensuring optimal performance and uptime.
• Respond to cloud-related incidents and outages, perform root cause analysis, and implement solutions to prevent recurrence.
• Ensure cloud environments adhere to security standards and compliance requirements, implementing security controls
• Work with developers, DevOps, and other operational teams to support the entire cloud lifecycle, including planning, designing, building, and maintaining cloud infrastructure.

The Network Operations Engineer ensures network stability and oversight, focusing on routing, switching, perimeter security, traffic management, and emerging technologies like Software Defined Networking. They require a basic understanding of networking protocols, the ability to adopt new technologies, and strong troubleshooting skills using proactive and reactive tools, all aligned with the firm's standards and policies.

This role involves collaboration with internal teams, external providers, and stakeholders, including architecture, engineering, and management, with occasional interaction with senior leadership. Strong communication, problem-solving skills, and the ability to work independently or in diverse teams are essential. Adherence to established standards, templates, and systems is critical to the success of the role and the organization.

Qualifications:

• 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role
• Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies
• Relevant Industry certifications in Network Technologies
• Cloud or Software Defined Networks knowledge and experience
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision
• Experience with SDWAN, preferred if on CloudGenix (Palo Alto)
• Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development
• Experience working in an Agile environment
• Experience with other network technologies

This position is not open to candidates who require visa sponsorship.

Candidate must also be able to work in shift arrangements.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Alfa Agahari JN -122024-47049

EA Registration No.: R22110376, Blassius Alfa Putra Agahari

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Responsibilities:

• Monitor and analyze the current state of the product runtime environment (both production and non-production) to ensure optimal system performance.
• Collaborate with application teams, solution architects, and security consultants to implement improvement plans based on data-driven strategies.
• Manage application and security incidents, and determine the cause of issues, working with internal teams and vendors to resolve them in a timely manner.
• Provide escalation and reporting to higher management or the incident committee when necessary.
• Develop operational and process guides to ensure compliance with audit requirements.
• Handle day-to-day operation activities, analyze statistics, and generate status and progress reports for stakeholders and higher management.
• Assist in managing an operations team, ensuring 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or in a similar role in an IT setting.
• Experience with change management and incident management workflows, using ITSM tools such as Remedy, Zendesk, or ServiceDesk.
• Experience with cloud-native monitoring tools (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack.
• Experience in implementing process automation with tools such as Terraform or Ansible.
• Familiarity with agile methodologies, DevOps pipelines, and test-driven development.
• Ability to work collaboratively with a high-performance team and positively influence team dynamics.
• Strong communication skills with the ability to convey technical issues to non-technical teams.

Responsibilities:

• Lead the monitoring, analysis, and continuous improvement of the product runtime environment across all stages.
• Collaborate with cross-functional teams (developers, product managers, user support) to identify and rectify performance issues proactively.
• Oversee the implementation and management of incident and change management workflows, ensuring they align with best practices and business requirements.
• Provide strategic direction in developing and refining operations, processes, and preventive measures for system reliability.
• Manage the operations team, ensuring high availability and top-tier support service delivery on a 24/7 basis.
• Drive improvements in automation and monitoring to minimize downtime and enhance system performance.
• Prepare and deliver presentations and reports to higher management, detailing operational activities, improvement efforts, and results.
• Mentor junior engineers and guide them in adopting best practices for monitoring, incident management, and process improvement.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 4-5 years of experience in an Operations Engineer role, with significant exposure to cloud infrastructure, monitoring, and incident management.
• Extensive experience with full-stack monitoring, cloud-based monitoring tools, and ITSM tools for incident and change management.
• Proficiency in scripting tools (e.g., Terraform, Ansible) and process automation to minimize errors and downtime.
• Strong leadership and mentoring skills, with the ability to influence and motivate the team.
• Excellent problem-solving and communication skills, capable of translating complex technical issues for non-technical audiences.
• Certification in cloud platforms (AWS, Azure, Google Cloud) is highly preferred.

• Assist in the planning and coordination of port operations, including vessel arrivals, departures, and cargo handling.
• Oversee daily port operations to ensure compliance with safety regulations and operational efficiency.
• Act as a point of contact between shipping lines, terminal operators, and regulatory agencies to facilitate smooth operations.
• Maintain accurate records of cargo movements, shipping schedules, and operational metrics for reporting purposes.
• Assist in the allocation of resources, including labor and equipment, to optimize operational productivity.
• Identify operational challenges and collaborate with teams to develop and implement effective solutions.
• Ensure adherence to safety protocols and environmental regulations within port operations.
• Assist in managing inventory levels of supplies and equipment necessary for port operations.
• Analyze operational performance data to identify trends and areas for improvement.
• Prepare and present operational reports to senior management, highlighting key metrics and performance indicators.

Requirements:

• Minimum local polytechnic diploma in any discipline
• Willing to work 12 hours rotating shift

Wong Li Qi (Jolin)

R2096313

Responsibilities:

• Technical Infrastructure Operations Lead having experience with Patching operations (CVE Assessment, Patching baseline, ops framework) across technologies like Windows/ ESXi/ Linux/ Unix/Network/ Middleware/ OCP/ Desktop, etc.
• Proficient in few of the above-mentioned technologies.
• Able to handle 30-member team and multiple customer stakeholders.
• Experience with SLA Management, reporting. Good in Oral and presentation skills.
• Documenting all reported malfunctions and actions taken in response.
• Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
• Remaining up to date with advances in technology and industry best practices.
• Proactively monitor and resolve infrastructure service issues prior to escalation.
• Documenting all reported malfunctions and actions taken in response.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10 to 20 years of relavant experience.
• Proven experience with SCCM or other patching tools.
• Change and incident management processes.
• Ability to think through problems and visualize solutions.
• Excellent analytical and problem-solving skills.

Zenith Infotech is an IT Recruitment Company in Singapore for the last 27 years. We are looking for a suitable candidate for the position of Operations Lead (Software/Application Support)

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team. Ensure timely delivery of services and maintain high levels of customer satisfaction. Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

2/ Corporate business development support

- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action

- Analyse sales and adapt each analysis to brand needs and particularities -

Participate in post-sale meetings with brands

- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference

- Assist in drafting of agreement with brands

- Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic
• Proactive, able to understand the needs of the brands / customers / team
• Exceptionally organised, with time management and multitasking skills
• Flexible and able to work across departments, quickly switching between tasks
• Excellent communication skills and interpersonal skills
• Hands-on with Excel and Word, ideally with Shopify / Google Analytics

A. Job Description:

1. Deployment of manpower for all operations - managing 50-100 pax of indviduals per week
2. Recruitment of Part Timers
3. Expansion of Manpower Networking
4. Part Timers Database & Segmentation
5. Communications with part timers - gathering feedback on ground from promoters
6. Managing Recruitment Channel, eg - telegram & etc
7. Admin - Sales Report & Photo Documentation on weekly basis
8. Warehouse Duty - minimum once a week (include packing, managing logistic delivery schedule & communicate with partners)
9. Programs Auditing over Weekday / Weekend - island wide
10. Monitoring & Documenting of Advertising & Promotion Activities
11. Exploring creative/Innovative ways of enhancing reporting system
12. Any other tasks being given by the superior
13. Flexi Working Hours on weekdays
14. Working days: 5 days per week
15. Annual Leave: 14 days
16. Fix day off: Every Monday & Thursday

Company description

Wise Oaks International School is an established school based on Cambridge Curriculum enhanced with Singapore methodology for Math's teaching. We value our employees and our vision is to be the most sought after school by Parents, Students and Educators alike. We aspire to build a long lasting relationship amongst all the key stake holders - Students, Parents and Educators.

Job Description

Job Summary:We are seeking a dedicated and organized Schools Operations Executive to oversee the day-to-day operations of our school. This role will involve managing school transport operations, maintaining an inventory of school assets, and ensuring the smooth functioning of school activities.

Key Responsibilities:

• Manage and oversee day-to-day school operations to ensure efficient functioning.
• Coordinate and manage all aspects of the school's transport operations, including working closely with transport vendor(s) and parents for smooth day to day transport deployment and operations.
• Maintain an accurate inventory of school assets, including, Books, Uniforms, furniture, equipment, and supplies, ensuring proper usage and maintenance. Candidate will work on School's Inventory management system.
• Collaborate with faculty, staff, and external stakeholders to facilitate a productive learning environment.
• Assist in the development and implementation of operational policies and procedures.
• Address any operational challenges that arise promptly and effectively.
• Support budgeting and financial management related to school operations.
• Foster a collaborative team environment to promote teamwork and communication.

Qualifications:

• Basic degree in any discipline.
• Minimum of 3 years of experience in an operations executive or manager role, preferably in an educational setting.
• Excellent communication and interpersonal skills to effectively interact with staff, parents, and students.
• Strong teamwork capabilities with a focus on collaboration and support.

Skills and Competencies:

• Strong organizational and multitasking skills.
• Proficiency in using computer applications for data management and reporting.
• Ability to assess problems and implement solutions effectively.
• Familiarity with school management systems or operations is a plus.

1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements

2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects

3) Rostering of monthly schedules

4) Coordinate with site in charge on backlog if any

5) Rectify on site issues with workers or clients upon receiving feedback

6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders

7) Prepare monthly financial reports for various operations projects

8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage

9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative

10) Candidate shall possess class 3 licence

11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Job Description:

• Responsible for timely and accurately raising purchase requisitions in SAP MM Purchasing upon receipt of approved memo and work order.
• Responsible for timely and accurately performing GRs (Goods Receipt) upon receipt of invoice and approval from authorized leads.
• Ensure that auditable records are kept for each purchase requisition raised.
• Assist in tracking and cross referencing of purchase requisitions and POs for investigative reasons.
• Assist in the reconciliation of purchase requisitions, POs, and project budgets.
• Adhere to the team’s purchase requisition raising process and escalate any breaches.

Job Requirement:

• 3 to 5 years in a similar role.
• Prior expertise at using SAP Material Management (MM) module would be a bonus.
• Excellent written and verbal communications.
• Ability to interact at a professional level.
• Basic understanding of book-keeping and accounting
• Attention to detail.
• Proficient at Excel (Pivot tables, vlookups).

We offer an attractive remuneration package. Please send your detailed resume to:

D L Resources Pte Ltd10 Anson Road #19-12 International Plaza Singapore 079903 We regret that only short-listed candidates will be notified.

Job Descriptions:

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people
• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain weekly and monthly payroll for staff

Job Requirements:

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours
• Clear verbal communication skills
• Organization skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• Problem-solving skills
• Knowledge of current food and beverage trends
• Obey the company's deployment at any time, and work on weekends and public holidays

1. Analyze and improve organisation processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations

6. Responsible for all operational department managers and supervisors, with review/approval responsibility for all operations employees

7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints

8. Provide weekly operation status report to General Manager

9. Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Description & Requirements

Your duties include, but are not limited to the following:

• Collating and administering jobs manifests from Clients.
• Planning, sorting and goods assignment.
• Optimise resources and cost according to management guideline.
• Liaising with and scheduling delivery personnel for jobs assignments.
• Supervising and working with sorting team
• Assisting the team in troubleshooting collection/delivery issues which may arise.
• Assist in the work scheduling/rostering of delivery personnel, including management of daily working shifts patterns and overtime.
• Assist in the oversight and management of the warehouse operations and its inventory
• Manage vehicle fleet (oversee maintenance, repair and admin)
• Ensuring that all the documentation and records for the goods are in order.
• Assist in or supporting the recruitment/training process of delivery personnel if required
• Ensuring delivery personnel adhere to all required SOPs, rules, and regulations.
• Assisting in Client/Customer engagement if necessary.
• Assist in performing deliveries if required on occasions of shortage in delivery personnel.
• Any other operational and administrative scope of works which may arise.

Requirments:

• Basic computer skills.
• Microsoft Excel and Word.
• Class 2 or 3 Driving Licence.
• Able to think clearly and handle pressure.
• Familiar with Singapore roads.
• Able to perform shift work; 12 noon to 9 pm or 7:30 am to 5 pm. 5/5.5 day week.
• Relevant experience in a similar capacity preferred although not compulsory.

Workplace is at Keppel area bear CBD.

Good career progression as the company is on track for escalated growth.