About Us

AsiaNext is a trusted digital exchange for institutional investors in Asia and globally. It will offer integrated listing, trading, and post-trade services for digital assets, including digital payment tokens. This joint venture between SBI Digital Asset Holdings Co., Ltd. (SBI DAH) and SIX Digital Exchange (SDX) will provide an institutional-grade platform to enable the tokenization and trading of existing securities and non-bankable assets.

AsiaNext will support the growing institutional demand for trading of public and private digital assets. It will leverage the extensive networks of SBI DAH in Asia and SDX in Switzerland and Europe, as well as their joint expertise in fulfilling institutional investors’ needs. Both SBI DAH and SDX have demonstrated leadership in digital asset markets globally through multiple investments, issuances and initiatives in this space.

Why Join Us?

With SIX Group AG and SBI Digital Asset Holdings Co., Ltd. as shareholders, AsiaNext has significant financial backing supporting its mission of building the world’s first institutional-grade digital exchange for institutional investors, and fostering trust through rigorous security and compliance to regulations. The team comprises members with traditional finance, digital finance and technology background spanning decades at UBS, JPMorgan, SIX, Thomson Reuters, MAS, SGX, DBS, Citi, Credit Suisse, Barclays, securities tokens and crypto exchanges, and many others.

If you are looking to develop your career in a professional and well-run environment, yet which moves and grows rapidly, join our diverse and talented team to build the digital exchange of choice for institutional investors.

About This Role:-

The Operations Analyst will build strong and collaborative relationships with internal business partners to support new members’ onboarding journey into AsiaNext, conduct onboarding screening check, schedule periodic customer due diligence review as well as trigger review on positive alert hit from daily AML sanction and database screening.

The successful candidate is also expected to provide operational, client servicing and account management support to member’s queries relating to their trades or transactions on AsiaNext platform.

In addition, the successful candidate is expected to execute onboarding and other operations tasks in line with documented standard operation procedure.

Responsibilites

Key Responsibilities include, but are not limited to the following list and may vary during your employment based on the needs of the business, as determined by the Head of Operations:

• Work with other departments (e.g. Commercial, Compliance, Technology and Risk) to ensure a smooth onboarding journey for new members with proper account setup for trading connectivity after account opening approval.
• Update the operating standard operating procedure to align with new processes and workflow changes in collaboration with Compliance and approval from HOD.
• Support to cover other operations tasks as may be required from the Head of Department, including Market Surveillance, trading and custody operations.
• Support Members’s deposit and withdrawal request, and internal cash reconciliation with AsiaNext nostro banks.
• Functional and regression testing in non-production environments for new, enhancement upgrade or hot fix release, before actual deployment into production.
• Back up to support monitoring of the hourly settlement run schedule in the production environment, ifrequired.

Qualifications & Experience:

Education

• Bachelor’s degree or diploma in banking, business or finance.

Experience and Skill

• 3 to 5 years of working experience in AML screening in the banks / securities firms / fund management industry, preferably for corporate or institutional clients.
• Familiar with regulatory AML compliance guideline and procedures in Singapore
• Good stakeholder and people management skills.
• Versatile individual who is willing to support coverage for different ops tasks as needed at times.
• Keen interest to work, learn and grow in a fast-paced start-up environment.

Employment Benefits

• Competitive staff benefits - annual leave, life insurance, and medical insurance (includes dependents)
• Competitive remuneration including variable bonus.

How to Apply:-

If you are ready to take up a new challenge in a dynamic and fast-growing platform, please send your resume to [email protected], stating your name and title of the position applied for in the subject line.

Only shortlisted candidates will be contacted for further discussion. All personal data collected will be kept strictly confidential for recruitment purpose only.

AsiaNext is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.

Disclaimer

Asia Digital Exchange Pte Ltd (“AsiaNext”) would like to inform you that all our job vacancies are published on our official company website and LinkedIn page. AsiaNext uses only the following reputable third-party job sites – MyCareersFuture, LinkedIn, Jobstreet and Indeed. We advise prospective candidates to exercise caution and not apply for or share personal information for any job posting with any unauthorised sources.

Position Summary:

This is a full-time remote role for an Operations Analyst . The Operations Analyst will be responsible for conducting analytical assessments, managing communication with stakeholders, overseeing financial operations, providing corporate services, and handling accounting tasks on a day-to-day basis. We are seeking a talented and motivated Operations Analyst with a strong background in data analytics to join our dynamic team. As an Operations Analyst, you will play a crucial role in supporting our operational activities and financial processes within the decentralized finance ecosystem. Your attention to detail, analytical skills, and accounting expertise will contribute to the efficiency and accuracy of our operations.

Job Responsibilities

• Assist in the day-to-day operational tasks of the company, ensuring smooth execution of various processes.
• Collaborate with cross-functional teams to support the execution of operation processes and controls
• Assist in maintaining accurate documentation of operational processes, accounting procedures, and protocol interactions.
• Contribute to the preparation of financial reports, including balance sheets, income statements, and cash flow statements, highlighting key insights for management decision-making.
• Contribute to the development and improvement of internal controls and risk management strategies to enhance the security and reliability of DeFi operations.
• Collaborate with colleagues to ensure efficient workflow and interdepartmental coordination.
• Assist in compliance-related tasks, ensuring adherence to industry regulations and internal policies.
• Provide administrative support to various departments, including data entry and record-keeping.
• Provide support to senior team members in various operational and financial projects as required.
• Handle ad-hoc administrative tasks and projects as assigned.
• Stay updated on industry trends, regulatory developments, and best practices in DeFi and blockchain technology.

Job Requirements

• Bachelor’s degree in Business, Accounting, Finance, Statistics, or a related field, with 1-2 years of relevant experience (internships accepted)
• Basic proficiency in data analytics and skilled in Excel, Adobe PDF, and business tools
• Strong problem-solving and basic project management skills, with some familiarity in startup environments
• Strong Communication and Vendor Management Abilities
• Proficiency in English and Mandarin is required, reading and writing documentations, smooth communications to international counterparties.
• Role is based in China.

Responsibilities

• Planning: Develop long-term plans and strategies to improve the company
• Managing: Supervise employees, manage quality assurance, and oversee day-to-day operations
• Analyzing: Analyze budgets to reduce costs, and review contracts and purchase orders for quality
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing resources: Plan how to use materials and human resources
• Managing risk: Anticipate and track operational risks, and develop strategic solutions
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Overview

As part of the operations team that reports to the operations manager, the Operations Executive will be responsible for managing the operations of our shared bicycle, ensuring the smooth running of day-to-day operations, and driving the company’s growth. This role requires strong analytical skills and excellent communication skills.

Responsibilities

• Oversee and manage the day-to-day operations
• Develop and implement strategies to improve operations efficiency and increase ridership
• Work closely with contractors to ensure compliance with contract agreement standards
• Prepare monthly performance indicators reports
• Design, review, and conduct training syllabus for contractors to achieve consistent outcomes
• Manage import and export shipments
• Plan and execute outdoor events
• Key liaison with public agencies

Qualifications

• Minimum diploma in business, operations, or logistics management
• At least 1 year of experience in operations management, preferably in the transportation or logistics industry
• Strong analytical skills and attention to detail
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Passion for sustainable transportation and urban mobility
• Experience in G-Suite, Slack, and Notion will be advantageous
• Able to start work immediately will be an advantage

Operations Duties

• Terminal Cost Calculation: Calculate container/Cargo terminal costs based on operational requirements and relevant cost factors. Take responsibility for maintaining an accurate operational list, which includes capturing all chargeable units and those of partner slot units. This involves doublechecking data entry and verifying information to maintain data integrity.
• Collaboration with the Operational team, Finance team, and Digital team to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.
• Maintain proper documentation of terminal costs and prepare reports which may include cost breakdowns, variance analysis, and trend analysis to improve the accuracy and efficiency of cost calculations, and reporting process.
• Verify and Issue POs under SAP for operational purchase pertaining to crew expenses and all other 3rd party principals outside of the Company.
• Assist operations team on other Solver minds CVP modules.
• Liaise with Treasury on issuance of banker’s guarantee for regulatory Authorities such as ICA, and cargo terminals.
• Facilitating cash to master in liaison with Operations and Treasury.

Finance Duties

• Prepare and post journals for month-end close (i.e. agency revenue, crew advances/bonus, logistics expenses reclassifications, and all adjustments relating to Agency). He or she is required to work independently and has a comprehensive understanding of GL codes and apply the necessary parameters for different financial transactions.
• Institute agency fee recoveries against Ship Management for services rendered pertaining to crew change fees and expenses.
• Liaise with other 3rd party principals and AR on agency fees and cost recoveries pertaining to agency services rendered in respect of crew change and other cost outlays incurred on behalf of such principals. This includes performing reconciliation, matching and clearing of GL account.
• Assisting the Operations team in monitoring and extracting invoices in relation to cost recovery.
• Extracting and sorting of PSA/PSA Marine invoices on a regular timely basis. This includes assisting AP to identify the cost center and advise AP on the ownership of the bills.
• Work with AP to ensure prompt process of vendors’ invoices including highlighting areas of concern and resolution on disputes.
• Resolve Cost team’s queries on voyage cost and vendor management.
• Analyse port rebates in PSA and JP in accordance with the Port Agreement/Contracts.
• Compute/distribute the apportioned proceeds across the relevant trades.
• Prepare monthly Admin Cost variance reports including highlighting exceptional cost to reporting managers.
• Prepare yearly admin budget and review quarterly admin re-forecast.
• Provide any other statistical reports as and when required.

Admin Duties

• Collate the Agency Monthly Performance (KPI) in consultation with the HODs as part of the monthly review exercise on our agency performance.
• Maintain and Update the Share Point page for the Agency Department.
• Manage the storage of documents within the agency and when required, to arrange proper labelling on documents for off-site warehouse storage. Periodically to review the documents stored off-site and where it is practical and permitted, conducts disposal of such documents.
• Assist the Agency dept in all admin functions including, season carpark renewal for agency staff, stationery needs, general upkeep of the agency area.
• Provide admin support for operations dept (in handling 3rd party principals) including hotel bookings, owner’s expenses payment arrangements, new vendor set-up, etc.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Qualifications

•  Diploma in Business Administration or equivalent.
•  3 years working experience with finance background.
•  Comprehensive understanding or experience with GL codes, independent journal preparation, cost recovery, vendor invoice processing, and financial reporting preferred.

Technical/Professional Skills

• MS Office proficiency.
• Ability to prioritize tasks and work under deadlines to ensure timely delivery of accurate cost information and departmental result.
• Strong attention to detail and analytical skills to accurately calculate and validate terminal costs.
• Shipping experience and/or knowledge of container/cargo terminal operations and related cost factors will be an added advantage.

Operations Lead

An operations lead position is available at Respiree Inc. The purpose of this role is to support the installation, training, customer service support and maintenance of Respiree devices and software platform for US based customers which can include hospitals and homes.

Responsibilities:

• Support the installation of devices and software platform in hospital setting
• Preparation and support the training of use of devices and software platform in hospital setting
• Provide customer service support to customers post installation
• Provice maintenance support to customers post installation

Requirements:

• Degree in Life Science, engineering or related discipline
• Degree in Nursing or Certification as an Allied Health Professional is a bonus
• 1-3 years of experience in healthcare operations and/or regulatory compliance
• Knowledge of the life-science and/or healthcare sector within US
• Good communication skills
• Driven personality

1. Assist the Manager and Assistant Manager on the day-to-day operation of all F&B outlets including Banquet

Operations.

2. Supervises staff to ensure courteous and efficient services is provided to all guests.

3. Manages guests satisfaction and build rapport with them.

4. Handles and attends to all complaints and adopts immediate action.

5. Responds actively to guest enquires/reservations via email/phone calls.

6. Ensures proper execution of food and beverage promotions and cuscades information to the team.

Banquet Operations Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the department leader on managing and coordinating daily Front of the House and Heart of the House operations with right delegation
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by
• Perform the tasks of function room setup, dining table setting, buffet counter and refreshment setting base on each BEO’s requirement, instruction and departmental standards
• Prepare, maintain or check the preparation of service mise-en-place according to each event and are ready/sufficient for operation needs
• Check the appearance, orderliness, cleanliness and proper set-up of the function room/refreshment area and all its related areas with the function checklist, and be ready before 30 minutes of the commence of each event/coffee break
• Maintain and ensure all function rooms appearance, orderliness and cleanliness are at satisfied condition after the end of each event
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Control outsource labour supply, casual labour and overtime
• Assist the management to supervise junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required by the event/operation are carried out on time and according to instruction and departmental standards as well as at the satisfied level
• To monitor/supervise the use of equipment by casual labour and to ensure it is used in the correct manner under the relevant standard of operations and work safety guideline
• Handle event billing accordingly to BEO’s instruction and complete post function report when event ended
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved

Qualifications:

• At least 2 years in F&B management experience with strong background of banquet operation
• Leadership / People management
• Service oriented with an eye for details
• Good interpersonal and communication skills
• Able to work under pressure and independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

We are seeking an experienced Commercial Operations Manager, SEA to manage the wholesale and retail operations including store design planning, to optimize the commercial processes, ensuring operational excellence and successful execution of business strategies. You will play a critical role in optimizing wholesale business, leading a team in driving key initiatives, enhancing efficiency and contributing to the overall growth.  The Ideal candidate will have strong leadership capabilities, analytical skills, extensive experience in wholesale management and a deep understanding of commercial operation within a dynamic business environment.  If you have the passion for driving operational excellence and building strong wholesale partnerships, we invite you to apply.

Main Responsibilities:

• Order management from Order processing.
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Liaise with clients on open orders, deliveries and reschedules
• Perform Invoicing and Accounts Receivables
• Maintain inventory and stock reconciliation
• Extract and compile information to create report
• Filing, Posting and Data entry
• Perform daily arrangement for delivery & customers’ collection of goods
• Perform order processing into accounting system
• Monitor overall shipping schedule, delivery schedule to fulfill orders committed
• Manage and build a good relationship with 3rd party transporter to ensure on-time deliveries
• Manage and work closely with Malaysia/Thailand/China team on the day to day operations on daily basis and to ensure that all requirements are met
• Work closely with internal departments to coordinate shipment and to liaise with external parties or forwarders
• To ensure that all inventory transactions are completed within the timeline and maintain stock accuracy
• Coordinate the day to day import/export logistics operations with Malaysia/Thailand/China team and transactions documentation for freight forwarding and other related activities
• Assist to submit GST supporting document to accounts department
• Perform other duties as assigned by the Supervisor/ Management

SALES OPERATIONS INTERN

INTERNSHIP / CONTRACT / FULL TIME 3 - 5 days per week

SALARY RANGE $1000 - $1500

Location: PaperMarket Great World
Job Type: Internship / Contact
Reports to: Retail Manager

About Us:

At PaperMarket, we are a retail-wholesale customer-focused company committed to providing exceptional service both in-store and online. We are looking for a proactive and detail-oriented Sales Operations & Admin intern / assistant to join our team. This is a unique opportunity to contribute to both our retail operations and e-commerce functions, ensuring a seamless experience for our customers.

Job Overview:

As a Sales Operations & Admin intern/assistant, you will play a key role in supporting our retail and online operations. This includes providing outstanding customer service in-store, managing e-commerce order fulfillment, maintaining product information, and assisting with inventory, promotion and pricing updates. You will be required to work in-store during selected retail hours, including weekends and public holidays, with flexibility to switch between retail and e-commerce administrative tasks as needed.

Key Responsibilities:

Retail Customer Service (In-Store Duties):

• Provide exceptional customer service on selected retail days, helping customers with product inquiries, purchases, and any post-purchase support.
• Ensure a positive and professional shopping experience, offering assistance with product recommendations and store layout navigation.
• Handle returns, exchanges, and complaints with efficiency and courtesy, ensuring customer satisfaction.
• Assist with visual merchandising, keeping the retail space organized and aligned with brand standards.
• Process in-store transactions and handle cash and credit card payments accurately.

E-Commerce Order Management:

• Process e-commerce orders, ensuring timely and accurate fulfillment.
• Coordinate the preparation, packaging, and shipping of online orders, ensuring they meet company standards for quality and accuracy.
• Track and update customers on their order status, including shipping and delivery details.
• Handle invoicing and ensure proper documentation for all online orders.

Product Management & Inventory Support:

• Create and maintain new product codes in the system, ensuring accurate and up-to-date listings across both retail and e-commerce platforms.
• Regularly update product prices in the system, in alignment with sales promotions, seasonal changes, and inventory updates.
• Support inventory management, ensuring stock levels are accurately reflected in both retail and e-commerce systems.
• Collaborate with the team to track inventory levels and assist with restocking when necessary.

Administrative & Operational Support:

• Assist with returns and exchanges for both retail and e-commerce customers, ensuring proper processing and documentation.
• Support operational tasks such as inventory audits, monthly sales reporting, and promotions planning.
• Provide assistance with special retail events and product launches both in-store and online.

Qualifications:

• GCE O Level / A Level / Diploma holders seeking internship / contract employment whilst waiting for results
• Prior experience in retail, e-commerce, or sales administrative roles.
• Previous experience and genuine interest in retail customer service is essential.
• Experience with e-commerce platforms (e.g., Shopify, Lazada, Shopee etc.) is a plus.
• Computer savvy and proficient in Microsoft Office Suite (Excel, Word, etc.) and familiarity with inventory management or ERP systems.
• Detail-oriented with strong organizational skills.
• Ability to multitask and prioritise effectively.
• Excellent customer service and problem-solving abilities.
• Comfortable working in a fast-paced, customer-facing environment.

Working Hours:

• 3-5 Day work week (up to max of 45 hours per week)
• Must be willing to work in-store during retail hours, including weekends and selected public holidays.
• Flexibility to switch between retail and e-commerce tasks as needed, based on business demands.

Why Join Us:

• Opportunity to work in a supportive and collaborative environment.
• Gain hands-on experience in both retail and e-commerce operations.
• Room for growth and career advancement in a rapidly expanding company.
• Employee discounts and perks.

How to Apply:

If you are are excited about joining the PaperMarket retail family and taking on a varied role that blends both retail and e-commerce responsibilities, we want to hear from you! Please submit your resume to [email protected]

Unlock Your Future as a Regional Operations Manager in the Heart of Southeast Asia!

Are you ready for a career move that combines professional growth, autonomy, and a vibrant work environment? Look no further! We're seeking dynamic individuals to join our team as a Regional Operations Manager in the stunning locales of Singapore and Malaysia.

Why Choose Us?

1. Job Autonomy and Ownership: Embrace the power to shape your own destiny! As a Regional Operations Manager, you'll be a self-starter, empowered to set goals, priorities, and execute plans from start to finish.
2. Central Location Delight: Immerse yourself in a visually-inspiring showroom nestled in one of the most iconic shopping malls in Singapore and Malaysia. Surround yourself with beautiful products and craftsmanship that will elevate your work experience.
3. Fun and Collaborative Colleagues: Join a close-knit team that values teamwork and empowerment. Experience a workplace where collaboration and camaraderie are the keys to providing impeccable customer service.

Responsibilities That Empower You:

• Ensure the smooth daily operations of our stores, aligning with our company's vision and mission.
• Expand BoConcept’s brand awareness and sales channels in both B2B and B2B2C segments.
• Design and execute growth strategies for the next 1-10 years, evaluating financial performance regularly.
• Devise plans for team execution, set policies, and maintain yearly budgets and expenses.
• Optimize employee productivity and professional development, including leadership hires at the front of the house.
• Collaborate with cross-functional teams to outperform in merchandise performance, visual display, sales, and pipeline management.
• Lead discussions with the finance team to ensure business profitability and effective cash flow management.

What We're Looking For:

• Proven track record of achieving targets and success in strategic planning.
• Knowledgeable in various business processes (finance, HR, procurement, operations, etc.).
• 3-5 years of retail experience with a strong background in planning and budgeting.
• Outstanding organizational and leadership skills.
• Engaging, positive, and motivating communication style.
• Problem-solving aptitude and customer-focused mindset.
• Minimum 2 years of team management experience.
• Bachelor’s degree in Business Management or related field.

Why Wait? Seize Your Opportunity Now!

Join us in Southeast Asia and be part of a team that values innovation, collaboration, and personal growth. Embark on a journey where your contributions make a significant impact on our success.

Ready for this exciting chapter? Apply now and make your mark in the heart of Southeast Asia's thriving business landscape!

#CareerAdventure #RegionalManager #JoinOurTeam

The Senior Director, Service Operations is a key leadership role responsible for overseeing and optimizing the operational functions of CX & Service Operations across APAC and EU regions. This includes strategic ownership of Workforce Management (WFM), Agent Enablement (training, quality, and content), and Business Process Outsourcing (BPO) Management. This leader will ensure excellence in service delivery through strategic planning, workforce optimization, vendor management, and continuous process improvement.

This role demands strong strategic thinking, operational expertise, and leadership capabilities to align cross-functional teams and drive impactful results in a complex, high-growth environment.

Responsibilities

Work Force Management (WFM)

• Develop and oversee the WFM strategy to ensure optimal staffing and resource allocation across APAC and EU regions.
• Lead business planning and forecasting processes to align workforce needs with business objectives.
• Establish and monitor staffing models, ensuring scalability and flexibility to meet demand fluctuations.

Agent Enablement

• Oversee training, quality assurance, and content development for customer operations teams.
• Drive continuous improvement in training programs to ensure agents are equipped with the skills and knowledge to deliver exceptional service.
• Establish quality standards and feedback mechanisms to enhance agent performance and consistency.
• Manage the development and maintenance of internal knowledge bases and support content.

BPO Management

• Develop and execute a comprehensive vendor and BPO management strategy to support business objectives.
• Identify, onboard, and evaluate BPO partners to ensure alignment with company standards and goals.
• Oversee contract negotiations, renewals, and ensure compliance with all legal and regulatory requirements.

Performance Monitoring and Improvement

• Set and monitor KPIs, SLAs, and performance metrics for WFM, agent enablement, and BPOs.
• Conduct regular business reviews to assess performance, address issues, and identify opportunities for improvement.
• Lead efforts to optimize processes, improve efficiency, and reduce operational costs across all service delivery functions.

Cross-Functional Collaboration

• Collaborate with internal stakeholders (e.g., CX & Service Ops, COEs, Finance, Product, etc) to ensure alignment of service delivery activities with broader business needs.
• Work closely with data teams to leverage insights for workforce planning, training improvements, and vendor performance optimization.

Leadership and Team Development

• Build, mentor, and develop a high-performing team, fostering a culture of accountability, innovation, and continuous improvement.
• Lead by example, demonstrating operational excellence and a customer-first mindset.

We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

Job Overview:

• The Head of Operations Services will oversee the operational functions supporting both Corporate and Private Banking. This role emphasizes operational efficiency, regulatory compliance, and product knowledge to ensure seamless service delivery. The ideal candidate will possess deep expertise in managing banking operations, with a strong focus on supporting complex client needs and a variety of banking products.

Key Responsibilities

1. Operations Management

• Lead and manage end-to-end operations for Corporate and Private Banking, including trade finance, treasury settlements, cash management, and client onboarding.
• Oversee operational support for a range of banking products, including loans, deposits, investment products, and structured finance solutions.
• Ensure accurate and timely processing of high-value and complex transactions for private and corporate clients.

2. Product Knowledge and Support

• Maintain a comprehensive understanding of banking products and services offered to corporate and private clients, including investment products, structured deposits, and lending solutions.
• Collaborate with product teams to operationalize new offerings and ensure readiness for market launches.
• Provide operational insights to enhance product development and client experience.

3. Regulatory Compliance and Risk Management

• Ensure strict compliance with MAS regulations, AML/CFT policies, and other regulatory guidelines applicable to Corporate and Private Banking operations.
• Proactively identify and mitigate operational risks, ensuring robust internal controls and processes.
• Lead the branch through audits and regulatory reviews, ensuring effective resolution of findings.

4. Client-Centric Operations

• Partner with Relationship Managers to address and resolve operational challenges faced by high-value clients.
• Develop and implement client-centric processes to enhance service delivery for private and corporate clients.
• Actas a key point of contact for operational queries, providing tailored solutions to meet client needs.

5. Strategic Leadership

• Drive operational efficiency through process optimization, technology adoption, and automation initiatives.
• Align operational strategies with the business objectives of the Corporate and Private Banking divisions.
• Collaborate with global and regional teams to ensure consistency and alignment across operational practices.

6. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, fostering a culture of excellence and innovation.
• Provide training to enhance the team’s product knowledge and operational expertise.
• Build a resilient team capable of adapting to evolving client needs and market demands.

Key Qualifications and Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 10–15 years of experience in banking operations, with significant exposure to Corporate and Private Banking.
• Strong knowledge of banking products, including trade finance, investment products, treasury services, and structured finance.
• Proven expertise in managing operations in a highly regulated environment, with a strong understanding of MAS requirements.
• Excellent leadership skills, with a track record of managing and developing high-performing teams.
• Strong analytical and problem-solving abilities, with attention to detail.
• Proficiency in implementing technology-driven operational enhancements is a plus.

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize

As an airport ops staff, you need to ensure a smooth and efficient functions of the airport check in. Co-ordinate with various parties and perform airport activities, passenger services, security and emergency respnse. This role requires strong communication skills, attention to detail and the ability to manage multiple tasks in a face-paced environment.

Company Description

SoGoodK Pte Ltd is a curator of premium Korean products based in Singapore. Specializing in importing fine Korean goods ranging from fresh produce, Premium gift sets, Seafood, and more, SoGoodK brings the best of Korean quality and innovation to global markets. The company offers a curated selection of products that meet the highest standards of excellence, enhancing customers' lives with top-tier products.

Role Description

This is a full-time on-site role for an Operations Executive at SoGoodK Pte Ltd in Singapore. The Operations Executive will be responsible for overseeing day-to-day operational tasks, managing operations efficiently, analyzing processes, and ensuring effective communication within the organization.

Qualifications

• 2+ Years in Business Administration, Operations Management, or related field
• Knowledge in e-commerce website, Shopify.
• Knowledge in Microsoft Office (Excel, Powerpoint, Word)
• Interpersonal Skills and Communication skills
• Strong background in Operations and Operations Management
• Excellent organizational and problem-solving abilities
• Ability to work well in a team and independently
• Knowledge of supply chain management and logistics
• Experience in the retail or FMCG industry is a plus
• Analyzing marketing campaigns, coordinate the development, deployment, and tracking of email, EDM/SNS, Whatsapp Marketing.
• Able to speak Mandarin, Korean is a plus.

Location: West
Salary: Up to $7K

Job Scope:

• Preparing contracts for external stakeholders (including maintenance contracts)
• Preparing budget for the medical centre
• Preparing presentations for internal/external stakeholders
• Liaising with internal stakeholders e.g. Finance, HR, IT
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord
• Participate in procuring various services for the medical centre
• Regularly processing and reviewing invoices, outsourced services and centre's licenses
• Data entry and consolidation
• Prepare and coordinate licensing and audits (MOH, NEA and MOM)
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals
• Liaison person for research projects
• Preparing monthly workload statistics / dental reports
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding

Job Requirements:

• Min. Degree in Business Administration or any relevant field
• Min. 3-5 years relevant experience in operations preferably healthcare

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Come onboard as a Manager, Vendor Experience and play your part in shaping the Marketplace Experience for Singapore. 

Main responsibilities:

• Onboarding & Activation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and activating new vendor partners, ensuring timely and seamless integration onto the platform
• Scalable Processes: Partner with the functional team to develop scalable onboarding strategies to accommodate varying restaurant volumes, ensuring efficiency and consistency
• Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding experience and ensure vendors / restaurant partners are set up for success
• Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the onboarding process

Senior Meteorological Assistant (Operations Support)

[What the role is]

The selected candidate will process and perform quality check on meteorological data, monitor performance and support maintenance of operational systems, and disseminate timely meteorological data, forecasts, warnings and related information to local and international users with the objectives of supporting weather analysis and forecasting activities to meet the requirements of the aviation and shipping industry and general public, agencies and specific users. You will be working in a fast-paced environment that would require the ability to manage multiple priorities and stakeholders at the same time.

[What you will be working on]

The job scope will include but not limited to the following:

• Monitor the performance of various data processing and collection systems and equipment to ensure timely availability of data in support of weather monitoring and forecasting activities
• Coordinate with external vendors/agencies during equipment or system outage and perform first line trouble-shooting for prompt restoration of system.
• Collate, prepare and quality check operational aviation meteorological information
• Consolidate and analyse statistics in support of the departments’ decision making process
• Review of work processes to enhance the department’s services and increase productivity
• Plan and manage a team of technical support officers’ staff training and development
• Ensure products provided through Internet and web portals and network/communication services are timely, up-to-date and accurate
• Perform archiving of data on specialised meteorological systems and where necessary, retrieve these data in support of special investigations and enquiries
• Liaise and co-ordinate with contractors in the implementation, testing and monitoring of new systems to ensure that projects are completed within the specified timeline.
• Manage maintenance contracts, including co-ordinating, supervising of vendors, and monitoring system performance to ensure high system availability.

[What we are looking for]

The job might be for you if you possess the following:

• Diploma in engineering/information technology/systems or equivalent
• Good technical knowledge of remote sensing systems would be an added advantage
• Good knowledge of IT and in common computer software (Microsoft Office Access, Excel, Word), including some general skill in trouble-shooting of computer hardware
• Strong analytical and problem-solving abilities
• Possess leadership and vigilance
• Mature, independent and resourceful
• Organised, meticulous with attention to finer details, and able to multi task
• Self-driven and always ready to strive for improvement
• Takes initiative and carries out plans to the end
• Able to communicate in a friendly manner and enjoy working with others as a team
• Able to perform rotating shift work, including night shift and on weekends.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CHANGI-METEOROLOGICAL-STATION/Principal-Meteological-Assistant_JR-10000030493

Responsibilities

• Plan and prepare sales kits for Free & Easy packages

• Customize programs/itineraries and prepare coach rate schedule

• Upload packages to the system for selling

• Manually upload and adjust selling prices as approved by management

• Liaise and negotiate contracts with hotels and other industry partners for rates for both FIT and group booking

• Manage petty cash in MYR for drivers and weekly expenses (guide’s fee, hotel payments, driver overland claims)

• Prepare refund and coordinate with finance department

• Issue invoices and exchange order for payment

• Prepare quotation for overland groups trips/local transportations and tour group

• Handling all reservations requests/enquires via email and other online/offline channels

• Handle the hotline for overland departures on a weekly rotational basis

• Liaise with drivers/guides regarding issues such as uncaptured or duplicate booking

• Ensure overall customer satisfaction

• Conduct weekly planning for overland trips to Malacca and Kuala Lumpur

• Combine trips by contacting and transferring bookings of passengers, send notification via SMS/WhatsApp and email

• Ad hoc duties given by superior

Requirements

• Candidate should possess Diploma/Professional qualifications in the travel industry

• Possess at least 2 years of experience in the Travel Industry

• Prior experience with corporate sales and marketing will be advantage

• Good knowledge of tour products and tour leading

• Strong interpersonal and communication skills

• Comfortable working in a hands-on environment and contribute to all areas

• Ability to handle stress and work in fast paced environment & extended hours

• Keen interest in local and international travel trends

• Excellent communication in English, Malay, and Mandarin

• Singaporean & PR Preferred

Responsibilities

• Plan and prepare sales kits for Free & Easy packages

• Customize programs/itineraries and prepare coach rate schedule

• Upload packages to the system for selling

• Manually upload and adjust selling prices as approved by management

• Liaise and negotiate contracts with hotels and other industry partners for rates for both FIT and group booking

• Manage petty cash in MYR for drivers and weekly expenses (guide’s fee, hotel payments, driver overland claims)

• Prepare refund and coordinate with finance department

• Issue invoices and exchange order for payment

• Prepare quotation for overland groups trips/local transportations and tour group

• Handling all reservations requests/enquires via email and other online/offline channels

• Handle the hotline for overland departures on a weekly rotational basis

• Liaise with drivers/guides regarding issues such as uncaptured or duplicate booking

• Ensure overall customer satisfaction

• Conduct weekly planning for overland trips to Malacca and Kuala Lumpur

• Combine trips by contacting and transferring bookings of passengers, send notification via SMS/WhatsApp and email

• Ad hoc duties given by superior

Requirements

• Candidate should possess Diploma/Professional qualifications in the travel industry

• Possess at least 2 years of experience in the Travel Industry

• Prior experience with corporate sales and marketing will be advantage

• Good knowledge of tour products and tour leading

• Strong interpersonal and communication skills

• Comfortable working in a hands-on environment and contribute to all areas

• Ability to handle stress and work in fast paced environment & extended hours

• Keen interest in local and international travel trends

• Excellent communication in English, Malay, and Mandarin

• Singaporean & PR Preferred