We’re looking for an Operations Engineer

As an Operations Engineer, you’ll dive deep into complex technical environments in order to provide professional, high-quality service and assistance to our users. You will support our users in close cooperation with other teams so that you can swiftly respond to any issue and maintain a good relationship with even the most demanding users with non-compromising solutions.

LET’S GET DOWN TO BUSINESS

A glimpse of.your [future]

Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.

• You will maintain advanced DataMiner Systems by resolving customer issues.
• You will make sure that issues get addressed to guarantee maximum service availability.
• You will provide consultation to help customers realize the full potential of their system.
• You will work closely together with both squad and chapter members in an agile environment.
• You will maintain high-quality standards and provide internal departments with product feedback.

What skills.do you require?

No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as an Operations Engineer.

• Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark
• Basic knowledge of C# is preferred, or good experience with a similar language
• Experience with HTML, XML, client-server systems, and SNMP
• Strong affinity with MS Windows operating systems
• Knowledge of MySQL and Cassandra is an asset
• Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus

Your [competencies]

You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.

• You are a fast learner who adapts quickly to new situations.
• You are communicative and have strong interpersonal and organizational skills.
• You think logically and are customer-oriented.
• You have natural technical insight.
• You have good verbal and written communication skills in English.
• You have a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.

OUR BENEFITS

What's in.it [for you]

Well-being & health

Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.

Postive impact

We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.

Money & benefits

We offer financial peace of mind through competitive compensation and benefits like a mobile allowance.

Personal growth

Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.

Flexibility & balance

You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?

Close-knit community

We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.

Job Responsibilities:

• 6 days work week
• Has to be physically fit
• Able to carry loads that weighs at least 15kg
• Has to work under sun/rain and continuous loading of heavy goods
• Able to use cutting tools and machinery well
• Plus point if able to operate a forklift
• Need to perform ad hoc duties as arranged

Job Requirements:

• Degree/ Diploma in Computer Science/IT, Engineering or equivalent.
• Must have 8 – 10 years in IT Security and 3- 5 Cybersecurity experience, responding to IT Security incidents/ monitoring.
• Must have minimum 3-5 years of experience in Cloud Infrastructure services for Amazon, Ali cloud or Google including Cloud Security.
• Mandatory experience in full life cycle of Incident Handling with minimum 3-5 major incident handling, reporting and resolution.
• Good to have GIAC Certified Incident Handler (GCIH), GIAC Certified Intrusion Analyst (GCIA) or GIAC Certified.
• Good to have experience in security tools SIEM, EDR, SOAR, UEBA, VA etc.
• Must have experience in internal / external stakeholder management.
• Excellent Written and Verbal Communication Skills.
• Ability to Work Independently

Datacenter Operations Engineer

The Leaseweb APAC team is growing quickly and looking for talented individuals to join us. Our Data center Operations Team is involved in the daily management of our current 6 data center facilities in the APAC region (Singapore, Japan, Hong Kong and Australia) and we are about to open 3 more data center location in Singapore, Japan and Australia later this year. You will be responsible for the configuration and installation of the servers during the provisioning process in our data center in Singapore, and other data centers in the region as needed. You will also be assisting customers with the installation of network equipment in more complex designs.

Key responsibilities:

• Installation, configuration, relocation, and removal of server equipment at the data center
• The assistance of customers within data centers (for customers with their own racks/servers)
• Upgrade/downgrade of server equipment (memory/hard disks/etc.)
• Replacement of hardware and handling of all relevant administrative matters.
• Testing servers and server equipment in accordance with standards
• Work with remote hands partners within the APAC region to support installation and/or adjustment of servers.

Requirements:

• At least one year of hands-on experience working in a data center with servers
• Knowledge of various operating systems, especially Linux
• Knowledge of Hardware (Servers, Switches, KVM, Hard Drives, Memory etc.)
• Basic network knowledge (adjusting DNS/IP/Netmask/gateway/etc.)
• Certificate or degree in Computer Science or similar discipline preferably with an emphasis in Technology
• Professional and effective communication in English

What we offer:

• Competitive salary
• The possibility to develop yourself and build your career
• Comprehensive Health Insurance
• A great working environment in a dynamic, international, fast-growing organization

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Danisha Ardilla - Talent Acquisition Specialist, at: [email protected]

Responsibilities:

Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Requirements:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles and ServiceNOW
• Experience in IT project management, DevOps/Agile
• Fluent in English
• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

We are looking for a ServiceNow Operations Engineer to join our client’s Global Operations team and assist with operations for their ServiceNow platforms. This function includes overseeing the platform’s day-to-day operations, guaranteeing system stability, and providing user report.

Experience in System / Application operations, ServiceNow platform.
Strong willingness to ramp up ServiceNow skills.


Key Responsibilities and Activities:
1. Operations Support
• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.
2. Contribution to SRE (Site Reliability Engineering) activities:
• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.
3. Project involvement
• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.
4. Training
• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.
5. RampUp:
• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator


Qualifications:
• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles
• Experience in IT project management, DevOps/Agile
• Fluent in English


Preferred Skills:
• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

Job Requirements:

• Degree/ Diploma in Computer Science/IT, Engineering or equivalent.
• Must have 10 – 12 years in IT Security and 5-7 Cybersecurity experience, responding to IT Security incidents/ monitoring.
• Must have minimum 5 years of experience in Cloud Infrastructure services for Amazon, Ali cloud or Google including Cloud Security.
• Mandatory experience in full life cycle of Incident Handling with minimum 3-5 major incident handling, reporting and resolution.
• Good to have GIAC Certified Incident Handler (GCIH), GIAC Certified Intrusion Analyst (GCIA) or GIAC Certified.
• Good to have experience in security tools SIEM, EDR, SOAR, UEBA, VA etc.
• Must have experience in internal / external stakeholder management.
• Excellent Written and Verbal Communication Skills.
• Ability to Work Independently

We are looking for a detail-oriented and organized individual to coordinate the delivery of network and hosting infrastructure equipment to data centers and other facilities. This role involves working closely with vendors, logistics teams, and internal stakeholders to ensure timely and accurate deliveries, supporting server infrastructure deployments.

Key Responsibilities:

• Oversee equipment or services deliveries to data centers, warehouses, and other sites.
• Coordinate ordering and procurement with internal teams, ensuring timely deliveries.
• Manage vendor and supplier relations, track orders, and resolve any delivery issues.
• Request and manage access passes to ensure that deliveries of services / equipments to data centers is provisioned, ensuring compliance with protocols.
• Verify deliveries against orders, document discrepancies or damages, and perform quality checks.
• Maintain organized records of logistics activities and report on delivery performance
• Communicate with stakeholders, providing delivery updates and resolving issues.

Qualifications:

• Bachelor's degree in Business, Logistics, IT, or related field.
• 1+ year of logistics coordination or vendor management experience.
• Strong organizational, communication, and time-management skills.
• Attention to detail and accuracy in handling deliveries and documentation.
• Proficiency in Microsoft Office Suite.
• Familiarity with data center operations and network infrastructure (preferred).

Preferred Qualifications:

• Experience in data center/server environments and logistics practices.
• Knowledge of vendor management and procurement.
• Experience working in high-security environments.

Working Conditions:

• Occasional evening or weekend work to coordinate deliveries or handle urgent requests

We are seeking a highly skilled and proactive SOC Engineer to join our cybersecurity team. The ideal candidate will play a critical role in protecting the organization from cyber threats by developing and implementing threat hunting frameworks, refining methodologies, and leveraging advanced tools and techniques to detect and mitigate security risks. This position requires strong analytical skills, continuous learning, and collaboration with various cybersecurity functions.

Roles & Responsibilities:

• Develop and implement a comprehensive threat hunting framework to guide planning, execution, and management of threat hunting initiatives.
• Refine threat hunting methodologies and procedures to improve detection and response to advanced threats.
• Conduct proactive threat hunting exercises to identify potential security incidents and suspicious activities within the network.
• Continuously enhance threat hunting techniques, processes, and tools to strengthen cybersecurity posture.
• Stay informed on the latest vulnerabilities, security trends, and cyberattack methodologies.
• Conduct research on emerging threats and provide actionable recommendations for improving security.
• Analyze collected threat intelligence data to identify patterns, trends, and potential risks.
• Work closely with other cybersecurity teams, including incident response, threat intelligence, and security operations, to share findings and collaborate on investigations.
• Document findings, analyses, recommendations, and investigation results, and generate clear reports for stakeholders.
• Develop and implement a cyber intelligence framework for systematic intelligence gathering, processing, and utilization.
• Monitor and collect threat intelligence from diverse sources, including threat intelligence feeds, security vendors, and online platforms.
• Integrate the cyber intelligence framework with the SOC and incident response processes.
• Develop and fine-tune security monitoring rules, correlation logic, and detection signatures.
• Utilize security technologies such as SIEM tools, network traffic analysis tools, EDR systems, vulnerability management systems, and threat intelligence platforms effectively.

Qualifications:

• Fundamental understanding of application security, including interpretation of HTTP response status codes and WAF violations.
• Knowledge of network security best practices and cyber threat methodologies.
• Strong problem-solving skills, ability to work under pressure, and a willingness to learn.
• Certifications such as CCNA, CCNP, or CISSP are highly desirable.
• Flexibility to work beyond standard business hours, including weekends, when necessary.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

• Equipment Maintenance and Troubleshooting: Oversee the maintenance, troubleshooting, and repair of container handling equipment such as cranes, straddle carriers, reach stackers, and forklifts to ensure continuous operational efficiency.
• Preventive Maintenance Scheduling: Develop and implement preventive maintenance programs to reduce downtime, enhance equipment lifespan, and optimize overall performance.
• Equipment Calibration and Upgrades: Ensure the accurate calibration of equipment systems and coordinate upgrades or retrofitting to meet technological advancements and compliance standards.
• Operational Support: Provide technical support to operations teams, assisting in diagnosing and resolving equipment-related issues promptly to minimize operational disruptions
• Safety Compliance: Ensure all equipment adheres to safety regulations and operational standards, conducting regular safety inspections and ensuring that equipment is used safely and efficiently.
• Equipment Performance Monitoring: Use diagnostic tools and systems to continuously monitor the performance of port equipment, analyzing data to identify trends, optimize performance, and prevent equipment failure.
• Budget and Cost Management: Assist in the budgeting process for equipment-related expenditures, such as maintenance costs, spare parts, and repairs, and work to control costs while maintaining operational readiness.
• Vendor and Supplier Management: Liaise with equipment manufacturers, service providers, and suppliers to procure spare parts, arrange for repairs, or source new equipment, ensuring quality and cost-effectiveness.
• Training and Development: Train and mentor port staff and technicians on proper equipment operation, maintenance procedures, and safety protocols to enhance team competence and reduce errors.
• Root Cause Analysis and Reporting: Conduct root cause analysis of equipment failures or inefficiencies and provide detailed reports with recommendations for improvements or corrective actions.

Requirements:

• NITEC/Higher Nitec/Diploma in a technical discipline
• Those without the stipulated qualifications but with related technical experience are also welcome to apply
• Willing to work outdoors, at heights and on weekends

Wong Li Qi (Jolin)

R2096313

Responsibilities:

• Monitor and analyse the current state of various product runtime environments (production and non-production) to ensure optimum system performance. Develop data-based strategies for continuous improvement and work with application teams, solution architects, security consultants, and other teams to implement these plans.
• Manage application and security incidents. Conduct problem determination and work with internal teams and vendors to resolve issues in a timely manner to meet SLA requirements. Provide reporting and escalate to higher management or incident committee when necessary.
• Develop operations and processes guide to document every aspect of operations and ensure compliance with audit requirements.
• Manage day-to-day operation activities. Analyze statistics, write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors to ensure 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Experience in implementing change management and incident management workflows using ITSM tools (e.g., Remedy, Zendesk, ServiceDesk) to automate workflows is advantageous.
• Implement security and access control measures to manage privileged access to test and production environments.
• Full stack monitoring experience using Application Performance Management (APM) tools. Familiarity with cloud-native monitoring options (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Process automation expertise using scripting tools (e.g., Terraform, Ansible) to minimize downtime and human errors.
• Experience with Agile methodologies, DevOps pipelines, test-driven development, and info-security practices.
• Ability to work collaboratively with a high-performance team and influence with positive energy.
• Resourceful and innovative thinker capable of working out solutions.
• Experience with managing cloud infrastructure and services / certification with GPC, GCC (i.e., AWS, Azure, Google Cloud) or equivalent cloud platforms is preferred.
• Excellent problem-solving and communication skills, with the ability to convey complex technical issues to non-technical teams effectively.

We are looking for a ServiceNow Operations Engineer to join our client’s Global Operations team and assist with operations for their ServiceNow platforms. This function includes overseeing the platform’s day-to-day operations, guaranteeing system stability, and providing user report.

Experience in System / Application operations, ServiceNow platform
Strong willingness to ramp up ServiceNow skills.

Key Responsibilities and Activities:

1. Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

2. Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

3. Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

4. Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

5. RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Qualifications:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles
• Experience in IT project management, DevOps/Agile
• Fluent in English

Preferred Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

Operations Engineer (CaaS, Chiller, Air-con, Repair work, quotation, timesheets)

Company highlights

• Be an expert of Sustainable solutions of CaaS

• Market leader of cooling as a Service in Asia

• Job stability for long-term career growth

Job Description

• Schedule periodic Service and Maintenance (S&M) and ensure service reports for periodic S&M are properly documented and stored.

• Prepare quotations, organise and carry out necessary repair work.

• Chiller Plants are operating at or better than baseline efficiency

• Chilled Water / Air is supplied to the Customer at the right temperatures, during the operating hours

• Chiller plant assets are maintained and available for operations when needed

• Prepare incident reports; review servicing reports from vendors for any insurance claims for any major repair works. Service reports (internal or by vendor) or documented properly and stored

Requirement

• Diploma or above in Engineering, Mechanical, or related disciplines.

• 5 years of relevant experience in ACMV systems, preferably in a similar role.

If you are interested in this opportunity, submit your application now to find out more about this position.

We regret that only shortlisted applicants will be contacted. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765

Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

Responsibilities:

• Identifies, troubleshoot problems and performs root cause analysis study of equipment failures, recurring breakdown, and equipment defects in order to take effective corrective and preventive
• Liaises closely with Engineering on technical specifications required for machinery fitting, documenting the project requirements for the arrangement of machinery, equipment and system installation work
• Assists with the preparation of procedures, risk assessment, HSE work method statement and etc. under the supervision of senior team members and Project Manager to ensure all the requirements have been fulfilled
• Prepares job-list, work schedule and planning of manpower resources (i.e. yard and contractors) and facilities, working closely with the team members
• Participates in project meeting with Project team members and stakeholders to note on project specifications and report on the status of the work progress
• Liaises closely with HSE department and subcontractors for proper on-site coordination, working with QA/QC team members, owners, statutory and classification authorities on inspection arrangement and compliance review
• Maintains the equipment/ machineries at the workshop and on-board, ensuring the proper working condition, timely calibration, repair, or servicing as required
• Understands emerging engineering practices by participating in educational opportunities, professional organisations; reading professional publications and maintaining personal networks
• Recommends changes to work method/ process by reviewing the workflow and work process to implement changes for improvement and to achieve operational effectiveness and functionality

Requirements:

• Bachelor’s degree in Mechanical Engineering/ Marine Engineering or related engineering disciplines
• Entry Level candidates are welcome to apply (On Job Training will be provided)
• Excellent proficiency in English (written and spoken)
• Must be able to board ships, enter confined spaces with limited visibility and have the ability to climb up and down stairs and/or ladders of varying heights.
• Good in planning, organizing, and interpersonal skills and able to work independently

Working hours & locations:

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide Transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Primary Responsibilities

• To lead and manage at least one operation of company’s logistics operations (Warehousing & Transportation) including monitoring and achievement of Operation Key Performance Index i.e. Order Accuracy, Safety, Housekeeping and Security of Operation, Warehouse turn-around-time, Billing and documentation, Inventory Management (Control, Accuracy and level), Overtime Ratio & Labour Productivity.

• Review and management of Revenue & Expense of operations including Continuous monitoring of expenses, Accurate application of revenue, Negotiate and reduce costs on hired contractors, verify and authorize payment(s), Continuous sourcing of contractors,, management & maintenance of assets and maximize profitability.

• Review of Operation status with customers & management on a timely and regular basis.

• Provide management report on operation status and budget figures on a timely and regular basis.

• Manage and Develop the entire operation team which may include; Staff training plan, Recruitment of operations staff, Staff development activity and Ensure efficient communication between inter-departments.

• Managed all related matters pertaining to facility, safety and security issues.

• To maintain good working relationships with customers.

• As required, assist sales team in securing new business, including; conduct of facility tours, presentations on operations, site visits for customers to present capabilities and / or gather data and coordination effort with engineering and IT teams.

Requirement

• Degree in Engineering, Logistics Management, Industrial Engineering, Business or equivalent, Diploma Holders of similar fields are also considered.

• Total 10 years working experience with minimum 5 years in the Logistic Industry, preferred in similar capacity.

• Good working knowledge of the following operations areas – distribution, inventory planning, network analysis, materials management.

• Good Interpersonal & communication skills.

• Strategic thinking ability, proven implementation results.

• Strong written and oral communications skills.

• Experience with customs and regulatory issues related to logistics.

Working hours: Mon to Fri, 8:30am to 6pm

- responsible for sourcing of clientele base

- in charge of outlet daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- independent and motivated individual

- time management skills

- experience in managing the whole shop outlet

- rostering of daily staff for operations

Company Description

At MCI Career Services Pte Ltd, we take pride in our reputation as a leading and trusted leader in recruitment and human resources and uphold our commitment to deliver dedicated and genuine service to our candidates and corporate clients. We are an expert in sourcing and placements of local staff with an emphasis on permanent, temporary and contract placements and we specialised in providing outsourcing and HR/Payroll support services to a plethora of industries.

MCI Group of Companies, collectively known as a group has multiple subsidiary companies such as MCI Career Services, MCI Consulting, MCI Outsourcing and MCI Event and Production Pte Ltd. Over the years, we have grown to a team of more than 100 dedicated employees across two offices in Singapore and Malaysia.

As an Enterprise 50 company, we are honored to be recognized as one of the top 50 most enterprising, privately-owned local companies who have contributed to Singapore’s economic development, both locally and internationally, in 2019, 2021, and 2023.

We are also pleased to announce that our subsidiary, MCI Outsourcing Pte Ltd, has won the Gold Award for Best Recruitment Firm – Outsourcing Solution at the prestigious HRM Asia Readers’ Choice Awards 2023.

Company Culture & Perks of Joining MCI Career Services

As we continue to expand, we seek talented individuals who value collaboration, are results-driven, and are passionate about personal and organizational growth. We welcome fresh ideas, diverse perspectives, and feedback from our employees to enhance our business processes and work culture. Additionally, we focus on providing training to equip our employees with the skills needed to excel in their roles, and we are committed to develop leaders who inspire, empower, and support the growth of our junior employees. In addition to mentoring opportunities, employees also have access to cross-departmental training, enabling them to take on new roles and expand their expertise.

At MCI, we believe in recognizing and rewarding performance based on merit. In addition to honoring our top sales performers with uncapped commissions, we are one of the few recruitment consultancy firms that provide employees with the opportunity to broaden their horizons and gain cultural exposure through company-sponsored trips to destinations such as China, Korea, and even Europe!

To express our gratitude for our employees' dedication, we present annual appreciation awards to celebrate their years of service with us.

Whether it’s individual milestones like birthday celebrations and promotions or team accomplishments like team bonding activities, we cherish and celebrate the achievements and moments that our employees have with us.

To promote employee well-being and maintain a healthy workforce, we have provided comfortable massage chairs in the office for relaxation, employee-led bimonthly recreation sports event and more! If you are passionate and ready to take on new challenges, we invite you to join our team and work with us to drive MCI to a greater success!

Job Overview:

We are looking for a People-Oriented, Results-Driven Operations Manager to join our team at MCI Career Services.This individual will play a crucial role in enhancing and streamlining our internal business processes, ensuring efficient, cost-effective, and scalable delivery of recruitment services to our candidates and clients.

Key Responsibilities:

1. Business Process Improvement:

• Develop operational guidelines that standardize best practices on recruitment, client and vendor management, ensuring a positive experience for our candidates, clients and vendors
• Evaluate and refine operational workflows to enhance efficiency and ensure maximum productivity.

2. Strategic Planning & Execution:

• Collaborate with senior leadership to design, implement, and monitor business strategies that align with organizational objectives
• Oversee and ensure successful execution of strategic initiative

3. Stakeholder Communication & Collaboration:

• Serve as the liaison between the operations, talent acquisition, business development teams, and other departments to ensure alignment towards company goals.
• Address and resolve operational issues promptly and effectively

4. Reporting & Data Driven Decision Making:

• Generate monthly reports and analyze performance of business processes to provide actionable insights to improve resource utilization and operational efficiency

5. Cost-Control

• Manage annual expenses, ensuring expenditures are kept within planned annual budget.
• Track actual sales performance against targets and identify opportunities for revenue growth and enhance profitability through cost-control measures

Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 5 to 8 years of experience in an operations management role
• A proven track record of driving business process improvements and operational excellence, with experience in data-driven decision-making.
• People-oriented with strong leadership and problem-solving skills.

If you are passionate about optimizing business operations and leading teams towards success, we would love to hear from you!

Kindly click to APPLY NOW or email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

We are seeking a motivated and detail-oriented Operation Assistant to join our dynamic team. The ideal candidate will be responsible for assisting with various aspects of aquarium tank set up, ensuring smooth operations and high-quality results.

Responsibilities:

• Assist in the transportation and installation of aquarium tanks and equipment
• Prepare and maintain aquarium habitats, including water quality testing and filtration system maintenance
• Assist with the selection and placement of aquatic plants, rocks, and decorations
• Provide general support to the team, including cleaning and organizing equipment
• Adhere to safety protocols and regulations

Qualifications:

• Strong physical fitness and ability to lift heavy objects
• Detail-oriented and organized
• Excellent communication and interpersonal skills
• Basic knowledge of aquarium maintenance and water chemistry preferred
• Valid driver's license required (Class 3)

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Work in a dynamic and exciting environment

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Key Responsibilities:

1. Operational Management:
   Oversee TCM physicians within the company.
   Develop and manage staff rosters to ensure efficient resource allocation and seamless clinic operations.
   Monitor and evaluate the performance of TCM physicians and therapists, providing feedback and actionable improvement plans.
   Ensure compliance with local regulations and standards relevant to TCM practice.
2. Staff Training and Development:
   Design and implement training programs for TCM professionals, including physicians and therapists, to enhance their clinical and customer service skills.
   Conduct regular workshops and knowledge-sharing sessions to keep staff updated on the latest developments in TCM.
   Mentor new and existing team members to align with company values and professional standards.
3. Innovation and Strategic Initiatives:
   Identify and implement innovative ideas to improve clinic operations, enhance patient experience, and drive business growth.
   Collaborate with the leadership team to introduce new services, treatments, or technologies in alignment with market trends and company goals.
   Develop strategies to improve operational efficiency and patient satisfaction.
4. Performance and Reporting:
   Track and analyze key performance indicators (KPIs) related to clinic operations and staff performance.
   Prepare and present regular operational reports to the leadership team.
   Recommend and execute improvements based on performance data and feedback.
5. Stakeholder Collaboration:
   Work closely with the marketing team to promote new services and initiatives.
   Partner with the HR department for recruitment, onboarding, and employee engagement activities.
   Build strong relationships with external partners and vendors to support clinic needs.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; additional certification in TCM is an advantage.
• Proven experience in operations management, preferably within the healthcare or wellness industry.
• Strong understanding of Traditional Chinese Medicine practices and principles.
• Excellent leadership, communication, and organizational skills.
• Ability to think strategically and implement innovative ideas.
• Proficient in using operational tools and software to manage schedules, performance, and reporting.
• Familiarity with local regulations governing TCM practice in Singapore.

We are looking for dynamic and indpendent candidates to join us an Operations Supervisor in the Catering industry!

Job Highlights

• Career Advancement Opportunities
• Dynamic Working Environment
• Attractive Salary & Incentive Package

Responsibilities:

• Ensuring customers' satisfaction in terms of service and deliveries
• Assist in deliveries and set up buffet food and equipment for clients if necessary
• Track inventory of equipment used for events
• Management of payment from all customers
• Deliver and set-up buffet food and equipment to clients
• Delivery of bento sets to clients
• Ensure timely delivery and collection of all buffets and/or equipment as per the delivery schedule
• Ensure proper maintenance of vehicle

Requirements:

• At least 3 years experience in a similar setting is required
• Possess a valid Singapore class 3 driving license (Van / Lorry)
• Familiarity with Singapore roads and experience in the set-up of outdoor buffet events will be advantageous
• Good communication skills to converse with customers
• Must be able to carry relatively heavy loads
• Willing to work shifts, weekends and Public Holidays

Job Description :

• Handle daily oil trading operations, prepare documents including contracts, invoices, LOI, claims supporting documents, etc
• ETRM, APPROVAl SYSTEM and SAP and Vessel Vetting System operations.
• Communicate with external parties including counterparties, headquarters, agents, inspectors, banks, etc on behalf of the company.
• Perform other duties as assigned by operations manager.

Requirements :

• Candidate must possess at least a Degree in Business, Economics, Logistics or equivalent.
• At least 3 year(s) or working experience in related field is required for this position.
• Familiar with cargo and shipping operations, self-motivated / able to work under pressure, good team player.
• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts

Job Scope / 工作范围

Operations Assistant will be responsible for documentation for billing, procurement, parts issuance and costs tracking, as well as assisting in handling customers’ service request and tasking operations.

He/she will also be assisting in general administrative functions such as assisting the General Manager in preparation of tender documents and meetings arrangements, etc.

运营助理将负责账单、采购、零件发放和成本统计，以及协助处理客户的服务请求和任务操作。

他/她还将协助一般行政职能，例如协助总经理处理所有其他行政要求，例如准备招标文件和会议安排等。

Qualification and Experience / 资历

· NITEC in Business Administration / Logistics Mgmt. or equivalent. 工商或物流管理或相关职业培训

· Fresh graduates are welcome / 欢迎应届毕业生

· Min. 2 years of relevant experience for interested parties without meeting minimal education requirements / 无相关学历应聘者需有最少2年工作经验

Please feel free to send your resume to us via email to: [email protected]. Our recruitment team will review your application and contact you as soon as possible.

请随时将您的简历通过电子邮件发送至：[email protected]。我们的招聘团队将查收您的申请，并尽快与您联系。

Roles and Responsibilities:

• Lead and oversee all aspects of operations management across all entities, ensuring effective and efficient processes across various departments
• Provide strategic direction and oversight for all operational activities, ensuring efficient and effective processes across all entities
• Develop and execute comprehensive operational strategies through alignment with the corporate vision and seamless integration across all entities
• Oversee the end-to-end operational process, implementing streamlined procedures to ensure efficiency and effectiveness
• Foster transparent communication with executive leadership and across all operational team to facilitate effective problem-solving and drive operational excellence
• Provide strategic leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement
• Ensure adherence to corporate governance policies and ethical standards across all operational functions
• Maintain strong relationships with key suppliers to support corporate operational needs
• Ensure strict adherence to compliance standards and prioritize workplace safety
• All other duties as assigned

Requirements:

• Bachelor’s degree in business administration, Operations Management, Supply Chain Management, or a related field
• Minimum of 15 years in managerial role in operations management, preferably in the footwear, demonstrating a track record of success in driving operational excellence and managing cross-functional teams
• Proficiency in MS Office suite and other relevant software applications
• Strong analytical and problem-solving skills, with data-driven decision-making abilities
• Proficiency in Chinese is advantageous to align with business requirement, collaborating with Chinese-speaking stakeholders
• Knowledge of relevant regulations and compliance standards in the footwear industry

*We regret that only shortlisted candidates who applied through Linkedin and/or Jobsbank will be notified.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply