· ITC Help Desk Specialist (Microsoft)

· Have 1 year of working experience

· Must be familiar with level support with tickets and resolving issues accordingly

· Familiar with Service support Matric as well as the Severity of the service level and resolve them accordingly

· Have working experience in windows 10/11, Microsoft Office suite

· Have experience working with Microsoft Active Directory, or Exchange preferred

· Familiar with handling user enquiries, creating and deleting accounts, and grant and deleting access permission.

· Must be a Fast learner, adaptable and able to work independently

About Us:
Pawkit is an innovative pet care company dedicated to enhancing the lives of pets and their owners. We offer a range of products and services designed to ensure pets are happy, healthy, and well-cared-for. Our mission is to be the go-to resource for pet owners everywhere, anytime.

Job Description:
We are seeking skilled and passionate Mobile Groomers to join our team on an ad-hoc basis. As a Mobile Groomer at Pawkit, you will have the opportunity to work independently, receive paying customers, and provide top-notch grooming services directly at the pet owner's location. Pawkit will provide comprehensive training and support, including medical advice support from our in-house vet for pets if needed during appointments.

Key Responsibilities:

• Provide high-quality grooming services to pets at various locations, ensuring a safe and comfortable experience for both pets and their owners.
• Maintain a clean and organized grooming setup, adhering to Pawkit’s standards of hygiene and safety.
• Build and maintain positive relationships with clients, offering exceptional customer service and addressing any questions or concerns.
• Manage appointments efficiently, ensuring punctuality and reliability.
• Observe and report any health concerns or abnormalities in pets to the owner and to Pawkit for further action.
• Stay updated with the latest grooming techniques and pet care trends.
• Ensure all grooming tools and equipment are sanitized and in good working condition.

Requirements:

• Proven experience as a pet groomer, with a portfolio of previous work.
• Strong knowledge of various grooming techniques and styles for different breeds.
• Excellent customer service and communication skills.
• Ability to work independently and manage your own schedule.
• Comfortable working with animals of all sizes and temperaments.
• Valid driver’s license and reliable transportation. (Ideal)
• Flexibility to work on an ad-hoc basis, accommodating varying schedules and locations.
• Passion for animal welfare and commitment to providing the highest level of care.

Preferred Qualifications:

• Certification from a recognized pet grooming school.
• Low stress handling
• Basic knowledge of pet first aid.

What We Offer:

• Competitive pay per appointment.
• Comprehensive training and ongoing support.
• Access to medical support for pets during appointments if needed.
• Flexibility to manage your own schedule.
• Opportunity to work with a supportive and passionate team.

How to Apply:
Interested candidates are invited to submit their resume, cover letter, and portfolio to [email protected].