Main Responsibilities
- To direct and coordinate overall activities of the Housekeeping Department both Rooms and Public Areas.
- The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff.
- Delegate to and supervise all staff within the Department and assist them in preparing work schedules/responsibilities.
- Conform to and enforce policies and procedures & rules and regulations as laid down by the Hotel in order to achieve the highest levels of uniformity and guest service.
- Prepare various monthly reports as required by the Director of Operations.
- Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Department as a whole, explaining new directions and policies and procedures at the same time.
- Prepare the annual capital and operating budgets for the Department in conjunction with the Director of Operations and ensure departmental expenditure is kept within budget.
- Responsible to ensure that all staff under her jurisdiction are at all times immaculately groomed, e.g.: correct and complete uniform, personal hygiene, i.e., hair, make-up etc.
- To train all staff in maintaining service standards.
- Ensure that all stock/linen levels and usage are effectively, and cost efficiently controlled.
Job Requirements
· Min. 3 years as Assistant Executive Housekeeper or 2 years similar capacity in a mid-scale 395 rooms property.
· Hands-on approach to all operational aspects.
· Excellent communication skills and basic computer skills.
· Initiative and Self-motivated.
· Creative and innovative
· Team player
· Strong interest to coach and train
· Positive Attitude
**We regret to inform that only shortlisted candidates would be notified. **