Job Title : Bank Ops (Analyst Junior)

Job Type : Contract One year

Job Location : West/East Singapore

We are looking for X2 Bank Ops, Analyst to start immediately, and location either in the East or West.

Job Description:

· Process fulfilment of requests through retrieval of information & updates in Bank’s operating systems within specified Service Standard, timely and accurately

· Process requests on Account Maintenance/Updates on customer’s accounts.

· Highlight on operational issues and provide timely escalation to management

· Identify operational risks and implement measures to address/mitigate the risk

· Participate in process improvement in providing ideas/initiatives in digitization and automation

· Establish and maintain effective relationship & partnership with key internal & external stakeholders

· Work closely with various stakeholders in daily activities, understand process frictions and recommend ideas to achieve Design-For-No-Ops strategy

· Contribute to updates of Process Risk Maps & Standard Operating Procedures

· Timely escalation of any ops/system issue to Team Lead

· Any other ad-hoc assignments from Team Leader to improve the team’s performance

Job Requirements:

· Diploma, A Level or equivalent

· Training will be provided for those without related working experience

· Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint

· High level accuracy level, well-organized

· Knowledge of the bank’s core operating systems and control standards is advantage

· Meticulous, with an eye for details, team player and can do attitude

· Good communication skills verbally and written

· Singaporeans only need to apply

Others

· Working Hours : Mon – Fri (8.30AM – 6PM)

· Working location : West- Toh Guan Road/East-Changi

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality.

EA License No 93C4403

EA Regn No R1872602

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,500

Top 3 Must have skills / Primary skills Top 3 MUST have skills:

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user

acceptance test etc.

3. Working experience on the SAP Projects

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Detailed Job Description

1. Read through the functional design documents and understand the functionality of the existing

applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues

identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the

end-users design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

5. Experience on SAP HCM On Premise Human Capital Management

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

JOB SCOPE

• Conduct quality audits on all forms of communication e.g.Voice, Emails, Chats to ensure team members meets our Marina Bay Sands luxury brand service standards.
• Review with each team member their quality scores, provide feedback, examples and mentoring on how to improve
• Ensure departmental Forbes and Service Quality Review Audit targets are met through consistent follow up, coaching and trainings where appropriate
• Must be detail oriented, consistent with follow up and coaching
• Ensure all team members are aware of new and resort wide promotions
• Work with Reporting Officer on various projects that will be of benefit to improving customer service, enhancing positive team culture, and increasing the company’s competitive edge.
• Provide a detailed monthly report on the department quality audit scores such as frequently missed standards, areas to improve, etc.
• Provide a monthly overview report to the Management team
• Provide customer service and / or product training where appropriate
• Any other responsibilities that may be assigned from time to time

JOB REQUIREMENTS

• Diploma or University Degree.
• Must have proven 3+ years of experience in a call center or front office environment within a luxury hotel.
• Excellent communication and interpersonal skills, both verbal and written.
• Customer centric attitude and works well under pressure.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Excellent time management, organizational and motivational skills.
• Analytical to be able to spot trends and identify areas of improvement.
• Must have a positive, fun, and enthusiastic personality.
• A team player that takes the initiative to assist Team Member when needed.
• High collaboration and adaptable to changes in a dynamic environment.
• Mature, meticulous, resourceful, organized, and able to work independently.
• Work is subjected to change to meet business/operational needs.
• Proficient in the use of Microsoft Office applications such as Microsoft Word, Excel, and Powerpoint.

As a Business Analyst, you will be involved in the software development life cycle (SDLC )and Agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases. The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;

# Convenient work location nearby Novena MRT

# Good career development opportunities

# Salary Up to $5000 + Excellent Benefits

Our client, a primary healthcare organisation in Singapore is currently seeking an experienced candidate to join them as a Research Analyst.

Responsibilities:

• Design of research studies in collaboration with doctors
• Analyse data using statistical approaches
• Detailing of analysis plans, descriptions of analyses and findings for research protocols, research manuscripts or reports, including statistical power or sample size calculations.
• Oversee, design and manage research databases
• Co-lead research projects and submit ethics approval where appropriate
• Provide educational talks for Doctors and Researchers
• Supervise health advisors on extraction of relevant data from medical records and national records for monitoring and trending of statistics
• Generate reports on statistics for reporting
• Setting up databases using the new generation computer system
• Develop research protocols that can answer epidemiological questions, regarding treatment, prevention and educational programmes, including submission for ethics approval

Job Requirements:

• Master in Public Health or Degree in Biomedical Science or equivalent
• Minimum 2 years of experience in research with strong data analytics experience
• Past experience in doing research from start to end

Looking for a change or for new challenge? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Senior Talent Acquisition Consultant

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyse and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Requirements:

• Minimum of 2 years of related experience or a Master’s degree and up to two years of experience as a Business Analyst.
• Requirements determination using structured techniques for documentation, analysis, evaluation/ validation
• Decomposition of high- level information into details
• Abstracting low- level information
• Distinguishing requests vs needs
• Distinguishing requirements vs. solutions
• Classifying/ prioritizing requirements; requirements change management and traceability
• Identifying risks; applying creativity to solving complex problems
• Building relationships and working collaboratively
• Effective verbal/ written communication
• Experience in an industry domain.
• Developing structured user manuals and training; business rules modelling
• Develop and executing acceptance test plans

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Main Responsibilities:

• To prioritize and perform the various testing/analysis in timely manner, in order to support the business requirements.
• Analysis of bulk product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment. Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager.

Job Requirements

• Degree/Diploma in a relevant Chemistry, Science field or Equivalent.
• Relevant work experience preferably with Lab experience in a biotech or medically related field.
• Good understanding of HPLC and Empower software.
• Well versed in cGMP regulations.
• May require working on 12 hours shift.

Interested candidates please send in your resume to [email protected]

Attn : Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd, EA License No.: 99C4599

Our Client:

Our client is a prominent Japanese IT consulting company. They are actively seeking for a Senior Consultant specializing in Insurance Business Analysis to join their team in Singapore.

The Responsibilities:

• Overseeing business process, determining areas for improvement, and implementing solutions Gathering and Documenting requirements and conducting analysis
• To develop Business optimization strategies

The Requirements:

• Documenting and communicating across cross-functional teams including technical team
• Create comprehensive Test Scenarios based on requirements and Performing UAT Facilitating between stakeholders, technical team, and users
• Monitoring timely completion of project milestones and activities
• Able to apply change management approach and methodology throughout the project, including preparation of related documentation, and reports

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 103240

'Seeking for highly motivated Senior Executive / Executive to join our Payroll & Claims team. As a key member of our organisation, you will be responsible for managing and administering Payroll & Claims Services for our service partners.

1) Payroll and claims for various government agencies using SAP system, ensuring accuracy and adherence to established policies and procedures

2) Processing payroll, including payment of salary, annual increment, bonus, AWS, allowances and statutory contributions

3) Process salaries of exit cases (including no-pay leave)

4) Ensure that appropriate certification and approvals are in place

5) Ensure that all pay transactions are being verified and approved by Supervisor before being processed for payments

6) Billing of seconded officers for various government agencies

7) Perform manual computations of overpayment cases and ensure recoveries are promptly followed up

8) Process Journals and Payment Vouchers in accordance to Standard Operating Procedures (SOPs)

9) Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners

10) Provide excellent customer service and timely response to service partners to address their queries

11) Conduct independent reviews of work processes and systems and recommend possible improvements to achieve greater efficiency and effectiveness

12) Any other ad-hoc projects or tasks assigned by supervisors

1) At least 1 year experience in payroll processing including computation/payment of salary, annual increment, bonus, allowances and statutory contributions

2) Has experience processing of at least 50 headcounts

3) Have intermediate knowledge in Excel including common formulas such as Vlookup, pivot table

4) Preferred Course of Studies in Business Administration or Human Resource or Accountancy or Finance

5) Strong judgement and analytical skills

6) Good attention to detail

7) Ability to work under pressure and delivery within stipulated timelines

8) Effective verbal and written communication skills

9) Ability to work both independently and as part of a team

10) Strong stakeholder management and customer service skills

11) Logical and Critical thinking abilities

12) Strong numerical aptitude

13) IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g. Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous

14) Knowledge of compensation and benefits is a plus

15) Knowledge of HR/Payroll software (SAP) will be advantageous

About the Client

It is an insurance company

Responsibilities

· Required to setting-up products in the product engine, which includes formula coding and product table set-ups.

· Need support the testing of products in the product engine.

· Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.

· Ensure timely completion of product testing in accordance with the stipulated milestone

· Able to takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Should maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

· Degree holder in Actuarial Studies.

· Good knowledge or experience in on Python, SQL, VBA, R programming and R Studio,

· Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

**********************************

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

**********************************

Join our team if you're a self-confident and highly motivated individual. Being a quick learner with robust communication skills makes you an excellent fit. Experience the flexibility of working from home with adjustable hours.

Your core responsibilities involves

• Scheduling sales meetings with potential clients
• Updating current clients on company developments
• Handling administrative tasks tied to sales services

It's crucial to note that this position is entirely remote, demanding self-sufficiency and discipline. The salary range is $3,000 - $6,000 monthly. Candidates should possess a minimum of "A" Level, diploma, or degree qualifications.

Broad Function

Full spectrum of HR function including Payroll, Recruitment, Compensation and Benefits, Labour law, payroll processing including writing of HR policies review.

Job Description

• Assist with overall HR strategies, initiatives, policies and processes.
• HR generalist duties such as talent acquisition, Payroll, compensation and benefits, performance management, learning and development
• Manage employees’ information in Infotech system
• Handle work pass applications and ensure compliance to MOM regulations
• Liaise with Union and handle employee relations matters
• Generate manpower/recruitment and other HR reports
• Manage office/administrative functions of the department
• Arrange and process procurement and SAP payment requests
• Assist with any other HRA projects where required

Requirements

• Relevant bachelor's degree / Diploma in HR / Business Management
• At least 5 years of relevant General HR experience with Full Spectrum
• Experience with Payroll processing.
• Comfortable with Shuffling and working in Jurong East and Tuas Plant
• Excellent communication skills (written and verbal)

Other Information

• 5 days work week from 8am - 5pm
• 5 mins walk from Jurong East MRT
• Basic up to $4500 Neg, with allowance + AWS + Bonus + Attractive Flexi benefits

Kindly send in your resume. We regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The successful candidate will play an integral role in ensuring data ingested into the organization’s enterprise system to meet the stringent quality requirements required by business. These data are in turn required by business in their pursuit of alpha returns.

• On a day to day basis, he/she will also be involved in various data management tasks, including unstructured data.

Requirement:

• Degree from a recognized tertiary institution.
• At least 2 years of hands-on experience in data management or data analytics within investment and banking industry.
• Experience in SQL and Python.
• Confident and comfortable engaging with various business end users and stakeholders at all levels.
• Meticulous, with a keen eye for details, especially with numbers.
• Experience with data validation and correction tasks.
• Able to multi-task across various activity streams

• Good communication skills to communicate concisely and clearly while working in a team
• At least 1 years of experience in Investment banking / Wealth Management Asset Servicing roles
• Meticulous and accurate with good attention to detail
• Good time management skills and is able to assess time sensitive tasks and execute accordingly
• Good at problem solving and not afraid to speak up
• Proactive and shows initiative to learn
• Settlements /Corp Actions Exp will be helpful
• Banking Operation experience preferred.
• Fresh graduates with a good learning attitude are welcome to apply

Job Description

• Industry/ Organization Type: Manufacturing/ Chemical
• Position Title: Finance Executive (Payroll Processing)/ Payroll Executive
• Working Location: Tanjong Penjuru (Company transport provided at Buona Vista/ Jurong East)
• Working Hours: Monday to Friday, 8 am – 5.15 pm
• Salary Package: Up to $4,000 + Transport Allowance + AWS + Variable Bonus + Insurance
• Duration: Permanent

Key Responsibilities

• Handle payroll processing
• Handle and process volume rebate and commission
• Maintain & safe-keep volume rebate, commission contracts and master file
• Update master file such as contractual party, product and different tier rates
• Handle SAP accrual of volume rebate and commission
• Handle drop shipment orders
• Carry out month-end closing activities
• Assist in budget preparation
• Handle government surveys
• Other Finance duties as assigned

APPLY NOW!!!

• Minimum Diploma in Finance, Accounting or equivalent
• At least 3 years of related experience
• Proficient in MS Office applications
• Familiar with SAP

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65720 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

1) Process – Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A, etc.

2) Coordinate – Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.

3) Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.

4) Audit – Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.

5) Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

1) Minimum ‘A’ Levels or Diploma

2) Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP or Excelity systems

3) Proficient in Microsoft Excel, VLOOKUP, PIVOT table, basic formulas

4) SAP knowledge, 3 yrs Payroll experience, >500 HC

Job Description:

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status

Skills Required:

• Working experience as a Service Desk Analyst
• Experience on Microsoft Exchange / Outlook,Microsoft Windows

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

The Opportunity

• Adecco is partnering a consulting company to look for a Business Analyst, Expertise in Transfer Agency with knowledge on Local Unit Trust
• Focus: Process flows / working with project team + client, help on building a platform TA
• Starts off as a 1 year contract with possibility of conversion

The Talent

• Position for contractor with possibility of conversion
• Business Analyst / SME Transfer Agency
• Expertise in Transfer Agency with knowledge on Local Unit Trust
• Tasks : Process flows / working with project team + client, help on building a platform TA
• Knowledge on MFTA is a big plus

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Transfer Agency SME
• We regret to inform that only shortlisted candidates will be contacted

Job Scope:

• Provide analytical support to Senior Finance Manager, Asia
• Responsible for financial planning and analysis support
• Consolidate, review, and analyze to provide concise and relevant commentary when required.
• Create backup schedules to support/detail designated consolidation schedules/topics for Senior Management Review.
• Prepare and analyze monthly/quarterly performance of designated affiliates, and interface with designated regions on financial issues.
• Provide tools and relevant training to “forecast developers” to support them in market and business analysis thus ensuring accurate forecasting for the affiliate with minimal write off or shortage.
• Document assumptions & occurrences for each product portfolio to facilitate business decision-making and provide meaningful variance commentaries on actual vs forecast.
• Coordinate with planning centers to secure supply for affiliates to meet business needs.
• Manage 3rd Party Distributor KPI via monitoring and tracking, regular meeting, and alignment among commercial & operation.
• FP&A leading role in monthly S&OP cycle (VN/ID) for benchmark analysis & demand assumption.
• Other ad hoc duties assigned

Job Requirement

• Bachelor's degree in Accountancy or equivalent with at least 3 years experience preferably in MNC environment
• Good proficiency in Excel or prior experience in SAP system is highly desirable
• Prior experience with US GAAP is an added advantage

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Mandatory Skills:

GIAC Continuous Monitoring Certification (GMON)

OR

GIAC Information Assurance Certified Intrusion Analyst (GCIA)

OR

GIAC Information Assurance Certified Incident Handler (GCIH)

certitifed professionals are needed only.

Ensure compliance with customer's cybersecurity policies.

Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log analysis and security assessment of customer ICT systems

Location: Ang Mo Kio

Weekday staggered Shift –

1. Staggered 8.5hr on weekday, between 8am to 8pm.
2. Need to rotate to cover alt Sat(4hr, between 8am to 6pm), OT will be paid if time-off cannot be arranged

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.