• Develop, implement, and enforce scalable Ads & Shopping policies across multiple geographies.
• Ensure policy intent is translated in execution.
• Optimize policy implementation so it can be achieved with efficiency and scale.
• Manage and resolve escalations from internal and external stakeholders.
• Explain our policies to diverse internal and external audiences.
• Arbitrate the policy line where it is gray.
• Identify escalation trends and provide feedback to strengthen formats, systems, policies, and processes.
• Identify gaps or conflicts in the existing policy framework, develop scalable solutions, and work to obtain consensus across the organization.

Skills/Qualifications:

• At least 3 years of experience in Trust and Safety, policy, communications, cybersecurity, operations, or related fields.

Preferred qualifications:

• Experience in Trust & Safety
• Experience in policy implementation and understanding of advertising policies
• Ability to work cross-functionally and program management
• Data analyst skills e.g. Large Language Model (LLM) prompting, tuning and implementation, coding, databases and querying, statistical analysis
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment and ability to exercise judgment in a crisis
• Excellent organization and teamwork skills

In this role, you will take a leading role in Salesforce implementation to the business, including coordinating rollout of successive releases and driving adoption.

Job Responsibilities

• Act as the functional expert of the company and work closely with local business to understand business requirements and provide solutions for consideration.
• Facilitate discussions and workshops, asking probing questions, encouraging open communication and building cooperation amongst the business teams.
• Focus on recommending process innovation and efficiencies through current state process analysis, user experience, observations, industry trends, standard methodologies (Design Thinking, Agile), leading edge technology and process improvement ideas to challenge status quo and deliver extraordinary customer-focused solutions.
• Understand and document regional nuances of both current and future state processes.
• Act as key point of contact with global stakeholders in charge of Salesforce program coordination and execution.
• Contribute to defining regional roadmap for Salesforce program rollout.
• Support data readiness in preparation for system rollout, including preparation of data to be migrated in the new system.
• Execute user acceptance testing (UAT) and ensure system readiness to meet local requirements.
• Support change management and training needs for future state processes.
• Provide advice on Salesforce best practices.

Skills required

• Bachelor Degree in Computer Science, Business Analytics or discipline related to the role, with at least 8 years of relevant experience.
• Understanding of Salesforce Platform functionality and best practices.
• Experience in an industry selling goods business-to-business.
• Excellent analytical and problem-solving skills, outstanding attention to detail.
• Experience in drafting business requirements to serve the needs of the organization.
• Proven ability to work independently, exercising judgement and initiative.
• Excellent time management and prioritization skills.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
• Capacity to extract, collate and present information in a cohesive and meaningful manner.
• Self-motivated individual, who thrives working in a global, matrixed, fast-paced environment.
• Working knowledge of process documentation (Miro, Omnigraffle, Visio, etc.) & project management software (Wrike, etc.).

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gFzYspmB

• Great opportunity to work for a multi billion tech giant
• Exposure to latest technology in a data center environment

About the company

Our Client is an established company with offices globally. As part of their expansion plan in Singapore, they are looking forward to hire their Network Engineer NOC / Specialist to join their team.

About the job

Your responsibility involves:

• Monitor network performance and ensure system availability and reliability.
• Respond to network alerts and resolve connectivity issues promptly.
• Conduct regular network maintenance and updates to ensure optimal performance.
• Handle network breakfix tasks such as switch replacements, link repairs, and dark fiber restorations, coordinating with technicians to perform physical work and providing remote instructions.
• Perform network troubleshooting to diagnose and resolve network issues.
• Collaborate with the IT team to improve network design and performance.
• Maintain comprehensive documentation of network configurations, issues, and resolutions.
• Support and manage network hardware, including routers, switches, and firewalls.
• Ensure security measures are in place and updated according to best practices.
• Assist in the planning and implementation of network projects and upgrades.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in network.

Candidates with exposure to VLAN, TCP/IP, BGP, OSPF and OSI will be highly preferred.

Whats on offer
This is an excellent opportunity to join an established MNC.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gFzYspmB (EA: 94C3609/ R1219669)

The WWH Revenue Analyst reports directly to the Director of Revenue Management. The Revenue Analyst supports the Worldwide Hotels portfolio’s revenue strategy through comprehensive analysis and reporting. This role ensures that all segments and distribution channels are optimised to maximize revenue opportunities in line with budget, forecast, pace, and market demand.

KEY KPI’s

• KPI 1: Identify and articulate any revenue opportunities and issues affecting RevPAR Index for the Worldwide Hotel portfolio. Provide actionable solutions promptly.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and Communicates distribution channel performance to identify revenue opportunities, ensuring full optimisation of Public channels, GDS, OTAs, and other channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System and TARS.
• Support WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generates and provides accurate and timely results in the form of reports, presentations, etc. and serve as primary source for majority of reporting and analytical needs of the Revenue Management and Commercial teams.
• Analyses period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Explores opportunities that drive revenue, create value for hotels, and encourage innovation; challenges existing processes/systems/products to make improvements.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Diploma or Degree in Hospitality, Business, or a related field from a recognized institution with a minimum of 2 years of hands-on experience in revenue management, distribution, reservations, front office, or analytics within the hotel industry
• Proficiency in key revenue management systems and tools such as Opera Cloud, revenue management system (IDeaS), TARS, Channel Manager like SiteMinder.
• Advanced skills in Excel (including complex formulas and data analysis), Word, PowerPoint, and Business Intelligence tools are essential. Strong analytical skills with a proven track record of identifying trends, solving complex problems, and using data-driven insights to inform strategic decisions. Must be adept at data manipulation and interpretation to enhance revenue strategies.
• Demonstrated aptitude for problem solving and problem identification.
• High levels of flexibility and adaptability.
• Strong team playing skills and act with utmost integrity.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Officer, Country Risk Analyst - Hybrid based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Country Risk Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Performs industry analysis and develops domain expertise for focus industry segments including preparation of industry studies.
• Identifies and analyzes situations that create risk and legal liability for Citi, utilizing various resources such as credit reports, score cards, risk systems, and knowledge of the elements of Risk.
• Establishes and maintains consistent standards and processes in credit analysis.
• Takes responsibility for the analysis of the individual credits.
• Preparation and analysis of MAS Regulatory Reports
• Ensure timely submission of reports and responsible for being in compliance with MAS guidelines and regulations
• Support any additional queries from MAS
• Create and maintain reports and dashboards to track key performance indicators (KPIs) and identify trends.
• Identifies key risks and material changes; highlights to Risk Managers.
• Develop and implement data quality checks to ensure accuracy and consistency of data.
• Identify opportunities for process improvement and automation to increase efficiency and effectiveness of reporting.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Other duties as assigned.

Qualifications:

• 0-2 years relevant experience
• Knowledge and understanding of Accounting and Financial Concepts; Financial analysis
• Highly detailed and analytical abilities
• Business and/or product knowledge.
• Ability to exercise autonomous thinking and balanced judgement.
• Ability to work to tight deadlines.
• Ability to work in a team environment.
• Excellent communication skills.
• Proficient in SAS, Python and Microsoft office especially excel

Education:

• Bachelor’s/University degree or equivalent experience

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

Title: Risk & Control Analyst

For quick response, reach out at [email protected] or WA +65 92333815

JD:

• 2 years treasury / regulatory / project management / operational risk experience preferred.
• Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus
• Able to work independently
• Personality that reflects enthusiasm, willing to work and collaborate with others, energetic and enthusiastic

Responsibilities:

1. Project Management

2. Data Analytics

3. Compliance Management

4. Risk Identification & Process Improvement

5. Operational Risk Support

6. Stakeholder Engagement

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Location: Central
Employment Type: Full-time

Salary: Up to S$4,000

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced,

collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications

team, end users and stakeholders across the region.

We are seeking an Infrastructure Support Specialist to join our Infrastructure Team to manage the day to day

operations of our network and infrastructure, as well as level two help desk support and project related tasks.

The scope includes all infrastructure used by our regional offices, such as networks, servers, databases,

devices, user desktops/laptops, virtualisation, phone system, email, etc.

This role will be based in Singapore and reports to the IT Operations Manager– Asia.

Key Responsibilities

▪ Provide end user support for day-to-day Laptop/PC usage (both applications and infrastructure)

▪ Serve as a point of contact for internal users seeking technical assistance over the support ticketing

system with regards to Infrastructure and Network related issues

▪ Ensure operational and change processes and architecture principles are being followed strictly

▪ Assist on projects ensuring the transition from project to BAU support, identifying operational support

requirements for new systems/system changes, identify required resources for projects/change

requests and ensure consistency in the way IT changes are executed

▪ May be required to work after hours and weekends on an ad hoc basis depending on business

requirements

Qualifications, Skills and Experience

▪ Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science

▪ Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking

and Virtualisation technologies

▪ Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.

▪ experience working with IT Service Management/Ticketing System would be advantages.

▪ Must be comfortable working in a team-based environment as well as being able to work

independently.

▪ Demonstrated collaborative working style, with good interpersonal and excellent communication

skills, both written and verbal

▪ Experience in IT operational processes, Help Desk processes and Infrastructure maintenance

▪ Knowledge in IT Security and working in a regional role would be advantageous.

▪ This will be a 12 month contract with a possibility to extend or convert to a permanent position.

How to apply

Take the next step in your career and apply now by clicking on the link below to submit a cover letter and

your resume.

Only Shortlisted candidates will be notified.

The AML-KYC Analyst role is responsible to support a MNC bank with the following responsiblities.

Candidate must have the following skills:

• KYC
• AML
• Banking

Key Responsibilities:

• Review KYC information & documents of clients in accordance to the Bank’s AML/KYC standards.
• Conduct research in public domains and the bank’s data sources to validate the client profiles.
• Advice banker team on the required client KYC profile updates as per review and research done.
• Work with banker team to complete Periodic Review with final quality check on the profile updates, documentation and exception handling.
• Coordinate and liaise across businesses and compliance units for timely completion of Periodic Review.
• Ad-hoc projects.

Desirable :

• Understand KYC requirements for various client types
• 1-2 years’ experience in KYC related roles
• Able to manage time and complete tasks under a tight deadline
• Communicate well and multitask
• Willing to learn and hard working
• Work under pressure (i.e. work closely with marketing team, AML….etc)
• No concern working in Changi Business Park

The work location will be in the Changi Business Park.

Key Accountabilities And Job Functions:
Sanction Screening
1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.
2. Attend to adhoc issues / escalate where applicable
3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities
1. Support daily business operations for Sanction Screening.
2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable
3. Performing daily reconciliation and daily report.

The position required to work shift hour.
Shift work model:
1) 7:00 am to 5:00 pm
2) 12:45 pm to 930 pm

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR46220

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· More than 10 years assuming techno functional role in either compliance technology or machine learning domain

· At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

· At least 8 years of experience in application and database design and

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Git, Jenkins, JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved

Technical Operations Data Analyst

• 12 months contract
• Hybrid work location
• Work location: CBD

The Opportunity

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version
• Document learnings and share operational insights to cross-functional teams

Your Background

• 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
  High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Collaborative team player with "get it done” attitude
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information.

To enhance the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.


Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.



Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.



Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent
• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing and supply chain Financing/accounts payable/accounts receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

To ensure the business/operational objectives of the new business requirements are well defined
Performing systematic business analysis
Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
Designing functional solutions & user workflows and documenting Functional Specifications.
To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
To validate SIT test results produced by testing team to signoff.

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
Hands on database SQL knowledge.
Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
IT Design and development exposure is a definite plus.
Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an independent, effective and prompt manner. You will also develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

Responsiblities:

• Handle end-to-end process of complaints escalated by both internal and external parties with adherence to service delivery standards.
• Able to conduct and conclude investigation with the relevant departments and communicate investigation findings and outcome to complainants
• Effectively manage interactions with demanding or difficult complainants.
• Handle face-to-face meetings, phone calls, and written communications regarding complaints
• Collaborate effectively with colleagues from other departments who support the investigation and service recovery processes.
• Identify key issues in the complaints received and provide feedback to the concerned departments and/or management for review and improvement.
• Represent the Company in managing the full process of customer disputes through mediation and adjudication at the Financial Industry Disputes Resolution Centre Ltd (FIDReC) and other external escalation channels.
• Submit complaints management related reports on a timely basis
• Support and attend to policy renewal and billing related enquiries from intermediaries and corporate clients. .
• Suggest and provide process improvement in alignment with organization’s Technology, Digital and Analytic (TDA) direction.
• Manage internal and external audits on complaints data and implement proposed improvements if any.
• To undertake ad-hoc tasks and projects assigned by Head, Customer Experience

Minimum Job Requirements:

• Bachelor’s degree holder
• Minimum of 5 years of experience in Customer and Complaint Management, preferably with knowledge in insurance and employee benefits (Group Insurance)
• Exceptional follow-up skills, prioritization, multitasking, organized and time management capabilities
• Ability to thrive in a fast-paced environment and meet tight deadlines
• Result-oriented personality
• Strong interpersonal and communication skills
• Proven ability to work effectively as part of a team

The International Trade Administration Team (ITA) is responsible for operational implementation of, and ensuring adherence to, various international trade compliance programs that support Seagate’s import/export activity. This group is sited in Seagate Woodlands that oversee Trade compliance ensuring that the company complies with Trade facilitations globally and meeting the overall goal of operational excellence. This is made possible with the collaboration with across ITA organization.

We are looking for a highly motivated and energetic individual with excellent organizational skills to join our team as a Senior Analyst. This role involves managing resources and analyzing various data sets, including financial data and reports, to identify strengths and weaknesses for both the business and its clients. The incumbent will maintain up-to-date knowledge of the industry, including potential threats and challenges.

This is an individual contributor role reporting to the Manager of International Trade Administration. Key responsibilities include:

• Possessing a strong understanding of SAP products to support key qualifications and improvements for achieving deliverables.
• Gathering, interpreting, and utilizing complex data to develop actionable steps that enhance processes and optimize results.
• Managing operational data related to import/export activities and ensuring compliance with regulatory requirements.
• Overseeing key qualifications to achieve Best-In-Class status, ensuring schedules are met and implementations are timely.
• Building and maintaining strong partnerships with internal and external organizations to stay informed about impending changes and potential issues.
• Identifying and exploring projects aimed at achieving product cost goals.
• Participating in customs certification and audit processes.
• Performing other tasks as assigned by the manager.

Job Requirements

• Degree in Business Administration or relevant disciplines.
• Demonstrate independence, resourcefulness, and a collaborative attitude as a team player.
• Exhibit strong interpersonal and effective communication skills.
• Possess project management expertise.
• Have in-depth knowledge of Singapore’s import and export laws and regulations.

About You

• Possess strong knowledge of Asia Pacific trade compliance.
• Experience working in a manufacturing environment.
• Collaborate with government and regulatory agencies on import/export customs matters.
• Handle negotiations and resolve emergencies related to customs clearance.

Our client, a global logistics real estate provider with presence in over 20 countries and a total AUM of over $100 billion is currently seeking an Senior Analyst (AP) to join their team.

As part of an 18-man team, the Senior Analyst (AP) will be responsible for the full spectrum of Accounts Payable (AP) duties, reporting activities, monthly closing and bank reconciliations.. Reporting to the Senior Finance Manager, the incumbent will assist in UAT and other implementation projects.

Successful candidates will get a chance to work alongside leaders and forerunners in the industry for the established organization.

REQUIREMENTS:

• Possess at least a reputable Diploma/Degree in Accountancy or equivalent.
• At least 4 year(s) of working experience in real estate/property firms is ideal
• Working exposure in Auditing firms is an advantage
• A candidate with experience in JD Edwards (Oracle), Hyperion (HFM), SAP, BPC is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Responsibilities

· Project Management: Support and coordinate regulatory projects, ensuring that timelines and resources are effectively managed to meet regulatory deliverables on time. Work across teams to keep projects on track and within scope.

· Data Analytics: Leverage data analytics tools to provide insights into regulatory performance, compliance trends, and risk areas. Use data-driven insights to optimize regulatory processes and improve decision-making.

· Compliance Management: Collaborate with business and support units to ensure that the organization remains compliant with applicable laws and regulations. Identify regulatory risks, gaps, and improvement opportunities across the business.

· Risk Identification & Process Improvement: Identify potential regulatory and operational risks in areas such as sales, trading, new product development, and operational activities. Work to improve processes and systems to mitigate those risks and ensure that business activities align with regulatory requirements.

· Operational Risk Support: Work closely with the business and support units to support various operational risk management deliverables, including reviews, assessments, and ad-hoc projects.

· Stakeholder Engagement: Collaborate with cross-functional teams including legal, finance, operations, and senior leadership to ensure alignment on regulatory and operational risk priorities.

Requirements

• 2 years treasury / regulatory / project management / operational risk experience preferred, but fresh graduates may apply
• Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus
• Able to work independently
• Good command of verbal, written and presentation skill

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Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Delivering high-quality research and analysis to investors around the world, the Global Research team covers economics, currencies, equities, fixed income and climate change to help our clients best navigate and make sense of turbulent global financial markets. Global Research offers fundamental, cross-asset, technical and quantitative analysis presented through multiple platforms and formats.

We are currently seeking a high calibre professional to join our team as an ASEAN Equity Research Analyst.

Principal Responsibilities

Position Overview:

The Equity Research Analyst will work closely with senior analysts in ASEAN region, assist in analysing and covering ASEAN-listed companies and sectors. This role involves creating and maintaining detailed financial models, writing research reports, supporting the efforts of senior analysts and contributing to investment recommendations for our clients.

• Assist in the preparation and maintenance of financial models and valuation for ASEAN companies. Maintain and update financial database
• Conduct thorough industry and company research including analyzing financial statements, industry trends, and macroeconomic factors to support investment thesis
• Draft research reports, providing insights on financial performance, industry trends and investment ideas
• Track and interpret market news, economic developments and company-specific events, and provide actionable investment ideas
• Assist in preparing materials and presentations for client meetings, liaise company - client meetings and fulfil client requests
• Participate in earnings calls, investor conferences and company meetings, develop corporate and industry contacts

Qualifications

• Handling of Vietnamese speaking clients and documents in Vietnamese. Vietnamese language capability required
• Strong analytical, quantitative, written and verbal communication skills
• Strong understanding of financial statements, valuation techniques and financial modelling
• Strong attention to detail and organizational skills, ability to multi-task
• Ability to work independently and proactively in a fast-paced environment
• Fluency in English, proficiency in additional ASEAN language is a plus
• Team player, diligent, organised and inquisitive

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Title: Bank Operations Analyst

For quick response, please reach out at [email protected] or WA at +65 9233815

JD:

Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

Attend to adhoc issues / escalate where applicable

Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

Support daily business operations for Sanction Screening.

Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

Performing daily reconciliation and daily report.

Support LV on weekend after system enhancement or system testing (UAT).

OT hours will be required on high vol days.

The position required to work shift hour.

Shift work model:
1) 7:00 am to 5:00 pm
2) 12:45 pm to 930 pm

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job scopes

• Investigate and resolve customer remittances queries in accordance with established service level agreement and payment guidelines
• Work with business units, agent banks/correspondent banks to resolve remittance queries
• Process failed remittances in accordance to procedures
• Other ad-hoc tasks assigned by Team Manager

Job requirements

• Diploma/Bachelor’s degree in finance or any related fields
• At least 6 months to 1 year of experience in banking operations role
• Related experience in payments is a plus
• Good to have experience in banking or financial industry.
• Proficiency in MS Word, MS Excel, MS PowerPoint with O365.
• Good communication and interpersonal skills, and ability to effectively communicate with the team

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

IT Analyst APAC

Role Purpose

We are seeking an IT Analyst APAC to join our team in Hong Kong or Singapore. Reporting to Lead IT Business Analysis & Quality Assurance APAC, you will act as a key liaison between cross-functional teams throughout the project implementation process and work closely together with product owners to develop a rollout plan for several IT products for the APAC region.

Your Tasks

1. Requirements Analysis:

• Collaborate with business stakeholders to gather and analyse requirements for new IT applications or enhancements to existing ones.
• Translate business needs into technical specifications and functionalities.

2. Application Development and Implementation:

• Work with development teams to design, develop, and implement IT applications.
• Ensure that applications meet quality standards, are scalable, and align with business requirements.

3. System Integration:

• Collaborate with other IT teams to integrate applications with existing systems and databases.
• Ensure seamless data flow and interoperability between different applications.

4. Testing and Quality Assurance:

• Develop and execute test plans to ensure the functionality, performance, and security of applications.
• Collaborate with quality assurance teams to identify and address issues.

5. User Support and Training:

• Provide support to end-users, addressing inquiries and troubleshooting issues related to applications.
• Conduct training sessions to ensure users are proficient in utilizing new or updated applications.

6. Documentation:

• Create and maintain comprehensive documentation for applications, including user manuals, technical documentation, and change logs.
• Document configurations, customizations, and integration points.

7. Collaboration:

• Act as a liaison and collaborate with cross-functional teams, including business analysts, developers, and IT support, to ensure the success of application projects.

Your Profile

• Degree or Diploma in Information Technology, Computer Science or related disciplines, with at least 3 years of relevant working experience.
• Knowledge in ERP systems or eCommerce systems.
• Excellent analytical and problem-solving abilities.
• Excellent communication skills with the ability to explain complex, highly technical information to non-technical colleagues using clear, simple language.
• Ability to demonstrate initiative to get things done and persevere to achieve the goals and tasks on hand.
• Ability to copy well with ambiguity and demonstrates willingness to move out of comfort zone.
• Good command of written and spoken English; Cantonese and Mandarin is an advantage.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “ITA_112024_ASAP”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:

As a Digital Manufacturing Senior Analyst, you will support in the definition and alignment of digital aspirations among Fab leadership. In this role you will support in the collaboration, consolidation, refinement, and refreshment of Butterfly portfolio of use cases (source: bottom-up, outside in). You will report to the Digital Strategy Snr Manager and develop the strategies in setting up the approaches (ideation, prioritization, PoC, Scale-up readiness, Scaling and sustain) and operationalize.

Your Job

• Translate high-level strategic goals and objectives into actionable use cases for digital manufacturing initiatives.
• Collaborate among cross-functional teams to ensure alignment between strategic goals and operational deliverables through implementation of Digital manufacturing projects.
• Work with technology partnership group, Fab engineers, data scientists, and specialists to understand and translate technical concepts into potential use cases across the Fabs.
• Develop business cases, financial models, and return on investment (ROI) analysis to evaluate potential investments in digital manufacturing initiatives.
• Conduct technological research and analysis to get updated on the emerging technologies and market trends for potential use cases.
• Support in the strategic analysis to develop, refine, and refresh Butterfly portfolio of use cases.
• Prepare presentations, reports, and other material to communicate findings and recommendations to Strategy Manager, Fab Leadership, and stakeholders.
• Provide analytical support and conduct ad-hoc analysis as needed to support strategic decision-making.
• Provide support to the Strategy Manager in evaluating potential uses cases in the digital manufacturing space.

Other Responsibilities:

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelor's degree in engineering, computer science, Information Technology, or a related field;
• A minimum of 4 years of experience in project management with a focus on digital manufacturing applications.
• Strong understanding of digital manufacturing technologies including AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Demonstrated ability to manage cross-functional teams and stakeholders.
• Excellent leadership, communication, and stakeholders’ management skills.
• Proficiency in project management tools, methodologies, engineering principles related to AI, ML, IoT, Robotics, Autonomous Systems, and Automations.
• Ability to work independently and as part of team.

Preferred Qualifications:

• Master’s degree in engineering, computer science, Information Technology or equivalent.
• Certification in Project Management or equivalent certification.

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.