Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Business Analyst

The Candidate’s Key Role is to:

• Work with business stakeholders to gather business requirements / rules

• Gather data requirements and perform data analysis from source system SMEs

• Conduct thorough data analysis by writing SQL queries

• Apply business requirements / rules to source system data, taking into account how systems generate / update data, Assist project manager by leading prioritization and implementation of change requests / defect fixes in BAU

• The candidate is also expected to follow our Group IT Application Processes, Standards & Procedures.

Key Responsibilities:

• Perform thorough data analysis to verify mapping rules correctly transform data from source to target to meet business requirements / rules by writing SQL queries.

• Support IT and business stakeholders throughout the SDLC: Unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT) and Production.

• Develop IFRS17 reports and contribute towards insurance-specific SME knowledge for group-wide knowledge management.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Facilitate / conduct workshops with business stakeholders to identify project requirements, gather, analyse and document requirements.

• Facilitate / conduct workshops with source system and other technical stakeholders to identify data elements and understand source system behavior.

• Produce mapping rules from source system data to target system tables based on workshops with business and technical stakeholders.

• To support Audit assignments, perform audit reviews to ensure timely deliverance of the overall audit plan

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Role:BUSINESS ANALYST

JD:

RESPONSIBILITY

As a Business Analyst, you will be working in a Government Agency as a key member of the GovTech project team, comprising the Product/Project Manager, Solution Architect and the Technical Services Consultant (where applicable), to deliver ICT capabilities to realise Singapore’s vision of a Smart Nation. You will be responsible for eliciting business needs and analysing business problems in order to scope, define and deploy digital solutions to address the needs of citizens, businesses and/or public officers. You will work with outsourced/co-sourced/insourced development teams to ensure delivery of defined digital solutions. You will advise stakeholders on best practices in use of digital technologies, and work with stakeholders in deploying the digital solutions. You will be working on a range of tasks including the following:

• partner with business teams to elicit citizen/business needs through humancentric,visual methods such as service journeys and develop the appropriate business case

• work with fellow GovTechies and the business project teams to develop user stories, functional/technical specifications and acceptance criteria

• evaluate and recommend suitable technology while aligning with GovTech'stechnology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment

• plan/review/conduct testing and data conversion to ensure that specifications are met

• drive system or product readiness for smooth deployment, adoption and operations

• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related discipline

• Minimum 3 years of working experience for Consultant role

• Participated in at least one full software or product development cycle, preferably using Agile Methodology

• Proven experience in IT business analysis, application solutioning and design, and testing

• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management

• Strong analytical, conceptualisation and problem-solving skills

• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders A driven and motivated personality with an ability to learn and apply

• Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.

• Past development or consulting experience (preferable)

We are representing a healthcare group with multiple specialist clinics across Singapore.

Job Description:

• Assist the HR department in end-to end recruitment processes.
• Perform monthly payroll management.
• Ensure timely and accurate submission of CPF, IR21 and annual income tax declaration.
• Claim for reimbursement from government (NS Claim, Maternity, Childcare, Paternity etc.)
• Support ad-hoc administrative assignments where necessary.
• Comfortable with making site visits, interacting with ground staff on a regular basis
• Handling the company website and social media
• Fulfill and adhere to legal requirements to ensure compliance.

Job Requirements:

• Diploma in Human Resource or equivalent
• Minimum 1 year of work experience in the area of Human Resource including payroll-processing
• Good knowledge and interpretation of the Employment Act and government regulations
• Excellent communication skills with an outgoing and pleasant personality.

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Scope of Work:

• Manage the main and ad-hoc payroll processing runs per month such as salary payment, bonuses and festive advance payments, including but not limited to data verifications, prepare and consolidate reports, seek approvals of payments
• Manage and process employees’ claims and reimbursement process, such as overtime, night duty allowance, including submission and processing of Government-paid leave claims and National Service make-up claims, and ensuring relevant database are recorded accurately and timely
• Provide support for any payroll audit, such as preparation of documents for auditor’s sighting and provide answer(s) to auditor’s queries where required
• Perform payroll related reconciliation, such as bank reconciliation and prepare reclassification where required
• Ensure statutory filing such as CPF submission Annual Tax reporting, IR21 and other filing is carried out on time

Requirements:

• Minimum Diploma in Accountancy / Finance or relevant
• Experience in payroll of more than 1000 headcounts
• Experience in SAP software is added advantage

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

Key Responsibilities:

• Collaborate with stakeholders to gather and define technical requirements,transforming them into actionable project plans and system improvements.
• Analyze existing systems to identify optimization opportunities, troubleshooting areas for improvement and ensuring data integrity and high availability.
• Develop,test, and maintain complex Oracle SQL and PL/SQL queries, stored procedures, and scripts for business-critical applications.
• Perform database performance tuning, optimization, and data modeling to support efficient data handling and processing.
• Design, schedule, and manage batch jobs using Control M for regular data loads,extracts, and other automation needs.
• Monitor job schedules, troubleshoot errors, and proactively resolve batch processing issues to minimize downtime.
• Work within DevOps frameworks to integrate automated scripts and processes,streamlining deployment, monitoring, and support of database and application systems.
• Collaborate with DevOps teams to support CI/CD pipelines, ensuring seamless database deployments, patches, and rollbacks.
• Provide Level 2/3 support for database-related issues, batch job failures, and application troubleshooting.

Qualifications:

• 7+ years of experience as a Systems Analyst, Systems Design, Application Support, or similar role.
• Proficiency in Netreveal,Oracle PL/SQL, Oracle SQL, batch scripting, Control M, and DevOps practices.
• Experience with shell scripting and other automation tools.
• Familiarity with CI/CD tools and infrastructure-as-code concepts.
• Knowledge of cloud database services and distributed computing frameworks.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

about the Company
Our client is a leading financial institution in Asia, known for providing a wide range of innovative banking services. With a strong global presence, they focus on digital transformation and delivering exceptional customer experiences across various financial sectors. They are committed to fostering a collaborative work environment that supports continuous professional growth and the development of cutting-edge solutions.

about the Job
In this senior role, you will lead the design, development, and optimization of complex banking applications. You will oversee the entire software lifecycle, from requirement analysis and technical design to deployment and post-implementation support. Your responsibilities include performing in-depth system integration testing (SIT), ensuring high-quality UAT support, and leading the troubleshooting of production issues. You will also mentor junior developers and collaborate with cross-functional teams to deliver high-impact, scalable solutions.

skills and Experience Required

• Expert proficiency in Oracle PL/SQL and SQL, specializing in database optimization, performance tuning, and complex query design for high-efficiency back-end systems.
• Advanced experience in designing and automating complex batch processes using Control-M or equivalent schedulers for large-scale, high-volume environments.
• In-depth knowledge of DevOps practices, CI/CD pipelines, and automation frameworks, driving continuous integration, deployment, and system orchestration.
• Mastery in database architecture, data modeling, and relational systems for large-scale, high-performance data solutions supporting advanced analytics and business intelligence.
• Proven ability to architect scalable, secure, and resilient application solutions, ensuring seamless integration with legacy systems and external interfaces.
• Leadership in managing cross-functional teams and overseeing end-to-end execution of complex system integrations and workflows.
• Strong troubleshooting and root-cause analysis skills, implementing strategic solutions across distributed and multi-tiered environments.
  

To apply online please use the 'apply' function, alternatively you may contact Nandini at [email protected]

Randstad EA License No: (EA:94C3609)

EA Personnel Registration No:(R1434239)

Phillip Securities Research is looking for a candidate for its research department. This position will be exciting, demanding and rewarding. Join a team of motivated analysts producing high-quality research for a broad clientele.

The main function of this job is to conduct investment research and give investment recommendations based on such research to sales and clients of PhillipCapital.

• Research on US technology sectors and companies
• Provide investment ideas based on your area of coverage
• Conduct presentation on coverage to clients of channel or product owners
• Any other ad-hoc requests by Directors, channels or product owners

Requirements:

• Bachelor degree or higher
• Self-motivated, has a thirst for knowledge, possesses an analytical mind and has an eye for detail
• Strong writer and not afraid to improve as a public speaker

• 3+ years of experience in Mobile Testing and Java SDK.
• Analyze business requirements and technical designs for testability and traceability
• Participate in test planning, estimating, and scheduling
• Develop test plans covering functional, system integration, and regression testing
• Design both manual and automated test cases and scripts
• Utilize appropriate tools for the development and execution of manual and automated test cases and scripts
• Diagnose, document, help troubleshoot, and isolate bugs and issues encountered during testing
• Log daily progress and escalate testing issues using the appropriate escalation paths

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

about the Company
Our client is a leading financial institution in Asia, known for providing a wide range of innovative banking services. With a strong global presence, they focus on digital transformation and delivering exceptional customer experiences across various financial sectors. They are committed to fostering a collaborative work environment that supports continuous professional growth and the development of cutting-edge solutions.

about the Job
As part of the application development team, you will play a critical role in analyzing, developing, enhancing, debugging, supporting, maintaining, and testing applications. Your key responsibilities will include requirement analysis, mapping design, creating technical specifications, programming, and conducting code reviews. Additionally, you will be responsible for job scheduling, performing unit tests and System Integration Testing (SIT), supporting User Acceptance Testing (UAT), deployment to production, and providing post-implementation support. You will also contribute to the creation of technical documentation.

skills and experience required

• Proficiency in Oracle PL/SQL and Oracle SQL, with expertise in advanced querying, stored procedure development, and performance tuning.
• Familiarity with batch scripting, Control-M job scheduling, and DevOps practices for automated deployment and continuous integration.
• Solid understanding of database architecture, data modeling, and relational database systems, coupled with the ability to perform in-depth data analysis and design investigations.
• Strong analytical skills to assess requirements, architect robust solutions, and implement them in line with business needs.
• Proven ability to collaborate with cross-functional teams and external application/user stakeholders, ensuring end-to-end execution and integration of complex workflows.

To apply online please use the 'apply' function, alternatively you may contact Nandini at [email protected]

Randstad EA License No: (EA:94C3609)

EA Personnel Registration No:(R1434239)

Data Analysts collect data, such as sales numbers or market research, to help companies make the right decisions. Key role of this position is to generate actionable insights, trends, problem statements, and business value. This person may be required to work with key partners in business and technology teams to create meaningful visualizations and stories to describe data in forms usable by the business.

Responsibilities

• Collaborate with cross functional team members and stakeholders to identify, collect and analyze data; to solve data related business challenges
• Analyze datasets to identify trends and uncover insights for potential business improvement and business opportunities
• Set up and maintain tracker on key leading business indicators
• Use graphs, infographics and other methods to help visualize data and present recommendations and findings to stakeholders
• Create useful reports and dashboards to help team members and stakeholders track performance and achieve business goals
• Establish KPIs to measure the effectiveness of data driven business decisions
• Ensure data is clean and Verified for accuracy and consistency
• Supporting the data warehouse in identifying and revising reporting requirements
• Providing expertise in data storage structures, data mining, and data cleansing
• Create and apply statistical model if necessary to create and evolve insight

Qualifications:

• Graduate Degree in Mathematics, Statistics, Economics, Computer Science, Business or any other related discipline or commensurate work experience or demonstrated competence. Proven experience in data analysis, preferably in a similar role.
• Typically has 2-3 years of work experience, preferably in data analytics, database management, statistical analysis, or a related field or an advanced degree with little or no work experience.
• Strong analytical, curious, business-oriented and written/oral communication skills
• Strong data visualization skills using tools such as Tableau, Power BI, or others.
• Excellent problem-solving and critical-thinking abilities.
• Effective communication skills with ability to story tell through data
• Keen learner, open to feedback and self-improvement
• (Preferred) Familiarity with data governance principles and data privacy regulations
• (Preferred) Programming knowledge such as Python and R
• (Preferred) Knowledge in Data Warehousing, ETL/ ELT processes

Experience: 10+ Years

Role: System Analyst

Key Domain/ Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Key Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML/Compliance Tech system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

About the Company

Our company specializes in electronic products. We believe in the power of data to guide and refine our business strategies, including marketing, new business development, and overall operations. We are looking for a data analyst to help us unlock the potential of data and optimize our business for continued growth and success.

Roles & Responsibilities

As a Data Analyst, you will be responsible for gathering, analyzing, and leveraging data to inform decision-making and enhance our supply chain, sales channels, and overall business processes. You will collaborate with various departments to identify trends, improve efficiency, and maximize profitability.

Key Responsibilities

• Collect and analyze market data using our proprietary tool to uncover insights into consumer preferences, competitor strategies, industry trends, and potential opportunities for growth.

• Utilize our data analytics and visualization tools to examine data, communicate findings about key business aspects such as sales, revenue, costs, and production.

• Perform process analysis to pinpoint inefficiencies or bottlenecks and implement business process improvements for maximum profit.

• Conduct cost-benefit analyses to determine the optimal allocation of resources, investments in equipment, staffing decisions, or procurement strategies.

Qualifications / Requirements

• Bachelor's degree in Computer Science, Business Analytics, or a related field.

• Proficiency in common data analysis programming languages, libraries, and tools (e.g., Python, R, SQL, Pandas, NumPy).

• Solid data analysis and visualization skills, with experience in tools such as Tableau, Power BI, or similar platforms.

• Excellent communication skills, with proficiency in English.

• Ability to work independently and collaboratively with cross-functional teams.

• Strong problem-solving skills and a results-oriented mindset.

Benefits

• Flexible working hours

• Yearly Bonus

• Medical Insurance Coverage

• Staff Discounts

• Corporate Discounts at participating F&B and Retail Outlets

• Fast Career Advancement Opportunities

• Multi-Industry Exposure

• Working Location: East - Airline House - Next to Singapore Airlines HQ

Please ensure you meet the minimum qualifications before applying. We regret to inform that only shortlisted candidates will be notified. If you are a data analyst with a passion for using data to optimize operations and drive growth within the electronics industry, apply now to join our innovative company and embark on a rewarding career journey.

We are seeking a highly skilled Commodities Analyst to provide crucial support to our commodities trading business through the application of analytics, fundamental analysis and trade ideas.

Responsibilities:

1. Conduct in-depth analytics to enhance the trading desk's understanding of market fundamentals, encompassing past, present, and future trends.

2. Manage and organize detailed price and fundamental data, extracting relevant insights and communicating their implications to traders.

3. Ensure the integrity of data through regular checks and reconciliation with internal and external data sources.

4. Develop and maintain a range of tools, dashboards, and reports for the trading group, utilizing Excel and other analyctial tools

5. Provide prompt and expert responses to trader requests for ad-hoc fundamental market analysis, including event analytics

Requirements:

1. Demonstrated experience of at least 5 years in commodities market analysis, with a proven track record in supply and demand models.

2. Expertise in commodities market dynamics, analytical skills, and refining knowledge of agriculture, crude oil, base mental and crypto markets

3. Effective communication and interpersonal skills, with the ability to translate analytical findings into trading language.

Business Analyst
Key Responsibilities

• Understand Business Needs:
  Partner with business teams to gather citizen/business requirements using human-centric, visual methods such as service journeys. Develop and present the appropriate business case.
• Requirement Analysis:
  Work with GovTech and project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Technology Evaluation:
  Recommend suitable technologies aligned with GovTech’s technology directions (e.g., cloud-based solutions, enterprise architecture, SG Tech Stack) and modernization of legacy systems.
• Development Methodology:
  Identify and implement the appropriate development methodology (e.g., Agile, Waterfall) in an Outsourced, Co-Sourced, or In-house environment.
• Testing & Deployment:
  Plan, review, and conduct testing and data conversion to ensure specifications are met. Drive system or product readiness for smooth deployment, adoption, and operations.
• Continuous Improvement:
  Analyze the impact of requested changes, propose improvements, and address changing business needs. Collaborate with support teams to resolve technical issues during the Operations & Maintenance phase.

Experience and Skills Needed

• Educational Background:
  Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• Work Experience:Minimum 3 years of experience for the Consultant role.
  Minimum 5 years of experience for the Senior Consultant role.
  Experience in at least one full software/product development cycle, preferably using Agile Methodology.
  
• Core Competencies:Proven expertise in IT business analysis, application solutioning and design, and testing.
  Strong understanding of customer/user experience, design thinking, user story mapping, and digital product lifecycle management.
  Analytical, conceptualization, and problem-solving skills.
  
• Communication Skills:
  Excellent oral and written communication skills, with the ability to effectively pitch ideas and influence stakeholders.

Experience: 6-9 years of relevant experience

Role: System Analyst

Key Domain/ Technical Skills:

· Proficiency in Informatica PowerCenter version 10.x or higher

· Experience in setting up, upgrading and troubleshooting Informatica PowerCenter infra

Experience in analyzing and producing technical mapping design specifications

Key Responsibilities:

· Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

· Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

· Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

· Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

· Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

· Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

· Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

· Must have impeccable written and oral communication skills down to the mapping documentation level

· Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines.

Key Requirements:

· Should be independent, quick learner and team player

· Able to work independently with minimum guidance

· Have good communication skills (to work with various levels)

· Minimum 4 years or above with the relevant experience

· Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

· Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

· Experience Job scheduling tools like Control-M

· Good to have experience in Change Control Management tools & Visio

· Have experience on all stages of Software Development Life Cycle (SDLC)

· Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

• Partner closely with Operations users, Business, Tech and external vendor consultants to deliver on strategic platform upgrade program
• Provide Project management support to the program on behalf of Operations. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings, etc
• Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning
• Work closely with Operation users, Tech teams and participate in design/build discussions
• Develop testing approach, scope and plan with Operation users and vendor test team
• Support user acceptance, regression performance testing and overall defect management and triaging —work closely with Operation users, business users and testing team to ensure coverage of critical and important functions
• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner
• Manage post go-live tactical and strategic platform enhancements
  

Requirements:

• Bachelor's degree in Accounting, Finance or Technology
• With 5+ years experience in financial industry including credit card processing, chargeback or fraud analysis
• With 3-5 years of operations or project management experience
• Experience with VisionPlus application will be beneficial
• Advanced skills in Excel, PowerPoint, Word and Visio
• Strong communication and analytical/problem solving skills
• Excellent attention to detail to manage daily operations with strong organization and time management skills
• Ability to lead and participate in multiple projects simultaneously and adapt to re-prioritization in a rapidly changing environment
• Self-driven with the ability to work in a team environment as well as independently

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

· Analyze, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Skills:

· Experience with Oracle PL/SQL, Oracle SQL.

· Experience with ACTIMIZE product is mandatory

· Good to have: Batch Scripting, Control M, DevOps.

· Database (Ability to use and understand for the purpose of analysis and design an investigation)

· Analyze Requirements and form solutions for the application.

· Works with external application/user teams on E2E executions.

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a System Analyst/Developer who is savvy in providing technical solutions to our clients. You would also work closely with the client’s User Task (EUC/RPA/Tools) team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Work closely with end users to identify pain points and propose suitable automation solutions.
• Develop tools for migration and operational processes.
• Clarify which tools need to be developed / revised based on the gap of the As-Is / To-Be system and business operation processes
• Development of migration tools (Migration data creation using Access, etc.), any other new tools in order to adapt with new operation processes
• Modify existing systems and implement new functionalities as required.
• Report issues related to the development and progress of daily activities to User owned EUC/RPA/Tools PIC
• Collaborate with stakeholders to ensure developed solutions align with business needs.
• Any other duties related to this role.

Requirements:

• Proficiency in MS Access, Excel macros, and RPA tools.
• System implementation and automation tool development experience in banking projects (trade-related preferred).
• Strong analytical and problem-solving skills to bridge user needs and technical solutions.
• Effective communication and stakeholder engagement abilities.
• Hands-on experience of using Access and Excel macro, UIPath(RPA)
• Business knowledge in Trade area preferred.
• Willingness to undertake travel within the APAC region
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Hands-on experience interacting with users to gather and refine requirements.
• Strong focus on creating user-friendly and efficient automation tools.

We are looking for a suitable candidate to join our team to collaborate cross-functionally with multiple departments to solve problems, drive change, and acts as a Business Partner role to support business unit leaders, senior management and senior leaders stakeholders.

RESPONSIBILITIES

• Oversight of all reporting, forecasting and planning, analysing financials data across the services & solutions portfolio and ensuring accurate and timely financial information is provided.
• Provide monthly, quarterly and ad hoc reporting and variance analyses across services & solutions portfolio.
• Guide the finance team toward completing closing and variance analysis in an accurate, consistent and timely fashion.
• Collaborate cross-functionally with multiple departments to solve problems, drive change, and achieve results.
• Participate in business development by identifying business opportunity, communicate action plans across departments execution.
• Provide comprehensive support in business case simulation and potential business opportunity assessment.
• Analyze the outcome and provide the insights to different stakeholders and senior leadership for decision making.
• Business Partner role to support business unit leaders, senior management and senior leaders stakeholders

REQUIREMENTS:

• Strong presentation, communication, interpersonal and analytic skills
• Proactive attitude, great multi-tasking abilities and attention to detail
• Advanced PowerPoint and Excel skills for simulation and financial modelling.
• Proficiency in using Power BI is a plus , but not mandatory
• Demonstrated ability to conceptualize and create strategic communication documents
• Resilient and independent worker

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

You will be a key member of the R&D Digital Translation team established under the Singapore Maritime Institute. The R&D Digital Translation team develops and operates digital and cyber products and translates R&D projects to real world implementations for the maritime industry.

You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities

1. Actively define and analyse the agency’s business requirements

2. Assist in the development of the business case and tender specifications

3. Evaluate and recommend solutions that best address the needs

4. Engage relevant stakeholders and end-users to identify end-user requirements and specifications.

5. Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done

6. Review system testing, integration testing and data conversion documents to verify that specifications are met

7. Drive a smooth deployment, adoption and operations of the internet and mobile solution

8. Work with development team to understand and troubleshoot technical problems

9. Work with quality assurance team to provide inputs for the testing process

10. Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs

Requirements

1. Background in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles

2. Prior working experience in IT business analysis, application solutioning design and testing

3. Participated in at least one full software or product development cycle, preferably using Agile Methodology

4. Strong analytical, conceptualisation and problem-solving skills

5. Good communication skills with the ability to pitch ideas and influence

6. A driven and motivated personality with an inquisitive mind

7. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)

8. Knowledge or experience in implementing projects in at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management

PURPOSE:

Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook. Maintaining of data integrity of performance system (Cognos TM1 and Oracle system upgrade).

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook.
• Account for variance between actual result and budget with in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead the process improvement project and enhance current reporting efficiency and productivities.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 5 years' experience, includes 3 years of management accounting related experience in regional headquarter.
• Strong finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy, Business, Economics or other relevant field.
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel

Job Description:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirements:

• Minimum Diploma or Degree in Chemistry, Food Science and Technology, Analytical Chemistry or equivalent in years of similar experience.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

The WWH Revenue Analyst reports directly to the Director of Revenue Management. The Revenue Analyst supports the Worldwide Hotels portfolio’s revenue strategy through comprehensive analysis and reporting. This role ensures that all segments and distribution channels are optimised to maximize revenue opportunities in line with budget, forecast, pace, and market demand.

KEY KPI’s

• KPI 1: Identify and articulate any revenue opportunities and issues affecting RevPAR Index for the Worldwide Hotel portfolio. Provide actionable solutions promptly.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and Communicates distribution channel performance to identify revenue opportunities, ensuring full optimisation of Public channels, GDS, OTAs, and other channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System and TARS.
• Support WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generates and provides accurate and timely results in the form of reports, presentations, etc. and serve as primary source for majority of reporting and analytical needs of the Revenue Management and Commercial teams.
• Analyses period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Explores opportunities that drive revenue, create value for hotels, and encourage innovation; challenges existing processes/systems/products to make improvements.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Diploma or Degree in Hospitality, Business, or a related field from a recognized institution with a minimum of 2 years of hands-on experience in revenue management, distribution, reservations, front office, or analytics within the hotel industry
• Proficiency in key revenue management systems and tools such as Opera Cloud, revenue management system (IDeaS), TARS, Channel Manager like SiteMinder.
• Advanced skills in Excel (including complex formulas and data analysis), Word, PowerPoint, and Business Intelligence tools are essential. Strong analytical skills with a proven track record of identifying trends, solving complex problems, and using data-driven insights to inform strategic decisions. Must be adept at data manipulation and interpretation to enhance revenue strategies.
• Demonstrated aptitude for problem solving and problem identification.
• High levels of flexibility and adaptability.
• Strong team playing skills and act with utmost integrity.