In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

The Role

• Facilitate, prepare and check monthly payroll, overtime, commissions, incentives, allowances and deductions for all staff
• Support People Ops for joiners/leavers/staff movements for payroll related matters. Compute and check new hires and leavers' payroll
• Conduct payroll checking and internal controls through data validation and monitoring / tracking payments
• Generate/prepare all monthly and month-end payroll reporting such as employee payroll reports; variance reports etc.
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 and NS made-up claims
• Prepare tax return (IR21) and handle tax clearance matters (tax directives) for foreign employees leaving the company
• Process yearly Auto-Inclusion Scheme for Employment Income to IRAS
• Provide support for audit season on payroll matters
• Provide support to respective departments on all payroll related matters
• Participate in enhancement of payroll related work processes.
• Prepare payment vouchers for split-payroll arrangement and validate payments for secondees and overseas-based employees
• Ensure upkeep of Payroll documentation for proper storage and retrieval of records (cloud-based portal).

Requirements:

• Diploma in Business, Finance, Human Resources or its equivalent
• Minimum 5 years of hands-on working experience in Payroll administration
• Proficient in MS Office, is meticulous with numbers and details oriented
• Digitally inclined and comfortable with working entirely on cloud-based enterprise solutions
• Strong teammate; must be able to play a supporting role to Recruiters in a highly competitive talent war
• Focused and committed to do your best and high level of attention to details and accuracy
• Understands and strikes a balance between being an individual and a team member

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

• Industry : Automotive
• Location : West
• Salary Range : Up to S$5,000 Per month

Responsibilities:

• Manage enterprise/regional network infrastructure and systems/services on clouds ensuring high-availability architecture for business continuity
• Provide day to day server and network monitoring, support and troubleshooting\
• Handle management and administration of all tasks assigned related to IT infrastructures including LAN,WAN, firewall, servers, storage and associated network devices.
• Handle system administration of Microsoft Office 365 and Enterprise Mobility Suite

Requirements:

• Minimum Diploma in Computer Science with 2 years of relevant experience
• Strong background in networking, perimeter network security and WAN connectivity
• Proven ability in deploying and maintaining router/network printer/Server/Storage/Backup solution in Windows & Linux environment
• Hands-on experience with M365 / O365, Cloud platforms like Microsoft Azure and AWS
• In depth knowledge in implementing technical security solutions such as secure remote access, firewalls, web proxy, and identity management solutions both internally and within cloud provided services.
• Good understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security

Job ID: L9V439YY

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Responsible for talent acquisition and recruitment of technical role.
• Develop and implement multi-channel strategies to source candidates that meet business needs.
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Identify suitable candidates and placement completion, management of all process from identification to closure.
• Maintain a database of building talent pools for current and future engagements
• Prepare the required documentation and follow through for seamless on-boarding process.

Requirements:

• Degree or Diploma in any discipline.
• 1-2 years proven excellence as a tech recruiter or in relevant position
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications
• Resourceful with great interpersonal skills
• Open to fresher

Desired characteristics & personality:

• Positive and highly driven team player with strong initiative and passion for challenges
• People oriented, ability to engage with candidates
• Good Negotiation and coaching skill

Job Duties:-

• Liaise with the vendors on all payroll matter
• Payroll accounting
• Handle all income tax related documents and matters
• Generate payroll data for 300+ employees
• Annual statutory surveys
• Annual payroll audit schedules
• Report information required in Statutory Accounts
• Cash-flow projection for mid-year and year-end by market split
• Keep track of employees; movements who are awarded with shares to ensure that shares are disclosed accurately in the tax form
• Tracking of Share Scheme’s vesting period for corporate tax deduction
• Attend to all employee’s enquiries such as Employee Benefit, Payroll, Leaves, Insurance related matters
• Employees’ Benefits Analysis
• Assisting in WICA renewal
• Year-end accrual for unconsumed leave, tax processing fee and others
• Others related duties may be assigned from time to time.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Consolidate and generate payroll data for 1,000+ employees
• Responsible for the full spectrum of payroll administration and ensuring timely, accuracy of payroll activities in compliance with the Company policies and statutory requirements.
• Hybrid - manage payroll vendor and payroll processer OR payroll processer kind of payroll
• To support payroll manager on payroll project
• Liaise/check with payroll vendor
• Facilitate, prepare and check monthly payroll, overtime, commissions, incentives, allowances and deductions for all staff.
• Support People Ops for joiners/leavers/staff movements for payroll related matters. Compute and check new hires and leavers' payroll.
• Conduct payroll checking and internal controls through data validation and monitoring / tracking payments
• Generate/prepare all monthly and month-end payroll reporting such as employee payroll reports; variance reports etc.
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 and NS made-up claims
• Prepare tax return (IR21) and handle tax clearance matters (tax directives) for foreign employees leaving the company
• Process yearly Auto-Inclusion Scheme for Employment Income to IRAS
• Provide support for audit season on payroll matters
• Provide support to respective departments on all payroll related matters
• Participate in enhancement of payroll related work processes.
• Prepare payment vouchers for split-payroll arrangement and validate payments for secondees and overseas-based employees
• Ensure upkeep of Payroll documentation for proper storage and retrieval of records (cloud-based portal)

Requirements:

• Diploma in Business, Finance, Human Resources or its equivalent
• Minimum 5 years of hands-on working experience in Payroll administration
• Fast-paced environment and steep learning curve
• Digitally inclined and comfortable with working entirely on cloud-based enterprise solutions
• Strong teammate; must be able to play a supporting role to Recruiters in a highly competitive talent war
• Focused and committed to do your best and high level of attention to details and accuracy
• Understands and strikes a balance between being an individual and a team member

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The Website Specialist will be responsible for migrating and enhancing the company's website. This role will involve working closely with stakeholders to identify requirements, implementing changes to improve user experience, and ensuring the website meets industry standards for design and functionality. The ideal candidate will have experience with website migration and enhancement, strong technical skills, and a keen eye for detail.

Location: Deport Road

Contract Duration 1 year

Salary up to $4,500

Job responsibilities:

• To work with external and internal stakeholders to develop and implement the detailed plans for migration of company website
• Migrating existing websites to new platforms or servers, ensuring data integrity and functionality are maintained throughout the process
• To maintain current company website including drafting and copywriting of materials to be published unto website
• Enhancing website features and functionality to improve user experience and drive engagement
• Collaborating with designers, developers, and other team members to implement changes and updates to the website
• Conducting thorough testing and quality assurance to ensure the website is functioning properly before launch
• Monitoring website performance and analytics to identify areas for improvement and optimization

Requirements:

• Bachelor’s Degree/ Diploma in Arts, Design and Media, or Communications or Design or IT or relevant field is preferred
• At least 2 years experience in website development and project management.
• Strong written English language proficiency 
• Strong interpersonal skills and proven capability to coordinate issues amongst various stakeholders

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Technology Support Specialist

Responsibilities:

• Supporting the Firm in the Technology function, including but not limited to software, hardware, networking infrastructure and applications
• Providing support in IT/ IS functions such as networking, mobile device, remote, audio visual, telephony and security
• Conducting basic in-house application training sessions to our user community
• Drafting, updating and managing documentation as part of the work process
• Collaborating with other members of the Technology team and Business Services team to come up with practical and effective solutions to meet business operational needs
• Participating in and contributing to special projects in support of Firm initiatives
• Assisting the team with related ad-hoc duties, where necessary

Requirements:

• Bachelor’s degree in Computer Science/Engineering, Information Technology or equivalent
• Intermediate working knowledge of Microsoft Technologies that include but are not limited to Windows Operating System and Office Applications (Word, Excel, PowerPoint and Outlook)
• Experience with other mainstream software systems (e.g. iOS, Mac OSX, Android) and/or technical skills related to an ability to do basic logic design and programming with simple scripts; or using industry standard visual basic, power-shell, will be ideal
• Industry standard current certifications by Microsoft, Cisco, HP, Application solution vendors will be helpful
• At least 2 years’ relevant experience in a corporate environment. Experience working in a law firm would be an advantage
• Honesty, integrity and professionalism are key pillars to how we operate in our environment. You must be able to handle sensitive matters and maintain strict confidentiality at all times
• Excellent analytical, troubleshooting, organizational, planning and critical thinking skills. You are able to multi-task, and handle multiple projects as well as changing priorities to support business needs
• You demonstrate a sense of urgency and the ability to work and respond to a fast-paced environment, as well as flexibility in adjusting hours to meet operational and business needs
• A strong team player with excellent interpersonal, written and verbal communication skills, to facilitate effective working relationships within the Technology team, our user community and stakeholders

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

We are hiring a Brand & Partnerships Marketing Specialist to join our client who is one of the leading SME digital banks in Singapore.

Job Responsibilities: -

Partnerships

• Work closely with the Bank’s Partnerships team to maintain and execute against the Programme for Industry Specialists (APIs) including but not limited to identifying areas of amplification / lead generation opportunities, developing programme materials and assets for marketing and partner engagement.
• Develop marketing and utilisation plans to enable business goals at programme and partner levels.
• Execute and manage the plans end to end including but not limited to creative development for ads, eDMs, website etc, content writing.
• Where applicable, collaborate with partners to develop and execute campaigns to launch, market and/or drive utilisation in line with business goals.
• Manage and provide view of overall programme and all partner-related marketing/campaign performance – collection, analysis and recommendations, presentations.

Brand

• Support in content writing and development for owned channels and social amplification
• Facilitate logistical arrangement for marketing events and activities
• Assist in the development and execution of internal brand events
• Assist in the development and governance of brand materials

Job Requirements: -

• Minimum 3 years of experience in managing marketing campaigns, including social media, events.
• Self-motivated and proactive team player with good interpersonal skills to communicate with and work with different internal and external stakeholders.
• Good project management skills to solve issues and attention to details.
• Keen interest in writing
• Interested in digital financial product innovation

Interested candidates may apply through the application system or send to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Your new role

• Be the expert in the team and business, able to understand and resolve all detailed queries around trading positions, risk, reconciliation and PnL.
• Work closely with developers to build new products or resolve existing issues.
• Attain a detailed understanding and document all trading mechanisms in effect, including contract details, information flows etc.
• Treasury management for quant wallet.
• Prepare and present weekly OKR reports.
• Managed and onboard partners onto exchange.
• Leverage trading metrics to identify inefficiencies and opportunities to increase profitability and performance.
• Maintain exchange liquidity and troubleshoot any live-trading issues

What you'll need to succeed

• 1-4 years experience in crypto trading related role
• Knowledge of cryptocurrency/ trading is a must.
• Must possess a good understanding of P&L calculations on a wide spectrum of derivative products including exposure to structured products is a plus.
• Excellent analytical, and financial skills, with strong attention to detail.
• Collaborate and communicate with stakeholders well.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

Responsibilities:

Recruitment and Talent Acquisition:

• Develop and implement effective recruitment strategies to attract and hire qualified candidates.
• Source candidates through various channels such as job boards, social media, networking, and referrals.
• Review resumes, conduct initial screenings, and schedule interviews with candidates.
• Coordinate and conduct interviews, assessments, and reference checks.
• Assist in negotiating job offers and preparing employment contracts.
• Collaborate with hiring managers to understand their staffing needs and provide guidance on recruitment best practices.
• Maintain and update the applicant tracking system (ATS) and recruitment database.

HR Operations:

• Assist in the development and implementation of HR policies and procedures.
• Support employee onboarding and offboarding processes, including conducting orientations, preparing employment contracts, and managing exit procedures.
• Maintain accurate employee records, ensuring data confidentiality and compliance with relevant laws and regulations.
• Provide guidance and support to employees regarding HR policies, benefits, and other employment-related matters.
• Assist with employee relations issues, performance management, and disciplinary actions as necessary.
• Contribute to HR projects and initiatives as assigned.

Learning and Development

Training Program Design:

• Collaborate with department heads and HR to identify training needs.
• Develop and design training programs that address organizational requirements, including onboarding, skill development, and leadership training.

Content Development:

• Create or curate training content, including manuals, e-learning modules, and multimedia materials.
• Ensure that training materials align with best practices and industry standards.

Performance Evaluation:

• Develop and implement methods to assess the effectiveness of training programs.
• Gather feedback from participants and stakeholders to make continuous improvements.

Talent Development Strategy:

• Work with HR and leadership to align learning and development initiatives with overall talent development and succession planning strategies.

Budget Management:

• Develop and manage the budget for learning and development programs.
• Identify cost-effective solutions and negotiate contracts with external training providers when necessary.
• Compliance and Reporting:
• Ensure compliance with labor laws, regulations, and reporting requirements related to HR, and recruitment.
• Stay informed about changes in labor laws, tax regulations, and HR best practices to ensure compliance and recommend process improvements.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience).
• Proven experience in HR with a focus on payroll administration and recruitment.
• Familiarity with applicant tracking systems (ATS) and HRIS software.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite, including Excel and Word.
• HR certification(s) such as IHRP or SHRM-CP are a plus.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Your new company

A world leading logistics group and supply chain that operates on a cutting-edge analytics platform is recruiting for a Data Analytics Solution Manager.

Your new role

• Collaborate with stakeholders on product strategy and quality.
• Act as a technical lead to the development team to deliver advanced analytics solutions to meet business needs.
• Hold ownership of data and analytics requirements, act on best data practices and manage global deployment.
• Lead and execute testing strategy, solutions maintenance metrics and processes.
• Follow security policies, guidelines and set standards for BI platforms.
• Achieve the project milestones with solution/data documentation and quality reports.
• Contributes to the innovation of data analytics technologies, processes, and methodologies.
• Establishes a strong rapport with internal and external partners.

What you'll need to succeed

• Bachelor’s degree in related fields like Computer Science or information Systems.
• At least 7 years of experience in Machine Learning, Data Mining, or Business Intelligece.​
• Skilled in business process and analysis to convey complex requirements and issues.​
• Experienced in data warehousing and data deployment.
• Experienced in data product management, data design and architecture.
• Proficient in programming languages and data visualisation software like i.e SQL, Python, Tableau, Power BI.
• Collaborate with global teams with a good understanding of business needs.
• Strong presentation skills to stakeholders.
  
  *Good to have:
• Experience in the functional domain of freight, logistics or service operations.
• Certification in at least one project management technique.

What you'll get in return

• Global career progression with a clear promotion ladder.
• Opportunity to join a leading logistics enterprise.
• Autonomy on projects and leadership opportunities.

What you need to do now

• If you're interested in this role, forward an updated copy of your CV.
• Contact Lijie Ong at +65 81006059 or email [email protected].
• Hays Reg No.: R22108533, EA Licence: 07C3924, Company Reg No: 200609504D.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

The DATA and Regulatory Reporting section within Capital Markets IT division is responsible for the delivery and monitoring of various Pre & Post Trade transactional reporting covering various regulations - MIFID, SFTR, EMIR, APAC regulatory bodies. The team is in charge of internal transactional exchanges to regulatory authorities, as well as quality control and remediation frameworks for regulatory data reported to external regulators in support of our business activities.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

The candidate will join the Singapore Capital Market Run the bank team in charge of running application for capital market from Front-Office (Murex, Apex, Orchestrade…), Back-Office (Summit, Calypso…) and Market data referential (Asset Control..), Market Risk applications (in-house application on big data technologies). The key responsibility will be Supporting the transaction regulatory reporting domain worldwide.

Main responsibilities

Application monitoring responsibilities

· Define and implement in coordination with the build team the needed application monitoring

· Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams

· Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

· Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

· Release management activities performed with an alignment to DevOps principles.

Incidents and Requests management (business users and others IT teams)

· Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)

· Analyze and manage incidents/problems/requests coming

Problem management and continuous improvement

· Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team

· Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

· Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Candidates should have 8+ years’ experience in support activity.

· Candidates should have ITIL knowledge.

· Experience in Software development or Devops team.

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

· Appetite for continuous improvement, out of the box solution and automation mindset

· Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution (E.g ITRS Geneos)

• At least 3-year experience with Jenkins, GIT (GitLab)
• At least 1-year experience in Ansible
• Shell scripting, Perl Scripting (not mandatory)
• Unix Batch creation

Good to have

· Experience with Docker/Kurbernetes

· Experience with Liquibase or equivalent

· General banking and finance understanding and knowledge

· Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)

· Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)

Other Professional Skills and Mind-set

· Excellent written and verbal communication skills for both team mates and management

· Strong analytical and problem solving skills

· Proficient software development life cycle

· Appetite to follow technology trend and participate to communities

· Passion for sharing expertise and grow team members’s skills

· Interest in mentoring and guiding junior team members on the path of high quality deliverables.

· Ability to work well under pressure

· Autonomous, self-motivated and excellent team player

· Strong perseverance and diligence towards attaining goals and effective time management

Shift Timings:

Person may be requested to work in shifts as support is requiring 24/6 Support.

(00:00~9:00) (7:00 ~16:00) (15:00 ~1:00next day)

Job Summary

Are you a wordsmith with a passion for music? Are you creative and eager to apply your talents to a worthwhile cause? If this describes you, then we'd like to have you onboard!

You'll be the mastermind behind crafting captivating content and leading the charge in planning, executing, and perfecting marketing campaigns. You'll work with an awesome team to create campaigns that will make an impact. It's an opportunity to be part of something exciting, and innovative, and leave your mark on the industry.

The perfect candidate for this role is a multi-tasking pro with a track record of creating lead-generating campaigns that generate buzz and increase interest in SRMC and its affiliated brands. You will be responsible for driving demand, acquiring new leads, promoting our products, and increasing awareness of SRMC and its affiliated brands. This is an opportunity to join an exciting team, work on various projects, and make an impact on the company's success.

Key Responsibilities:

• Flex your creative muscle by assisting in the conceptualization and design of visuals for marketing materials and collaborating with other teams to create killer content for social media.
• Crafting copy that sings - you'll write website content, brochures, social media posts, email campaigns, and more.
• Bringing our brand to life - working closely with the marketing team to ensure all copy and visuals are on-brand and aligned with the college's messaging.
• Keeping us on the beat - stay up-to-date with current trends and best practices in content marketing and copywriting.
• Organize monthly events to generate database
• Assist the Sales & Marketing department in any other areas required / ad-hoc tasks assigned

What we're looking for:

• Degree / Diploma holder with minimum 3 years of working experience in the field of marketing, events or mass communications.
• 3+ years of experience in copywriting and content marketing, preferably in the education or arts/culture industries.
• A portfolio of work that demonstrates exceptional writing, editing, and proofreading skills, with a keen eye for detail.
• A conceptually and strategically minded individual.
• Proven track record of creating effective, results-driven copy.
• A team player who can collaborate well and work under pressure, meeting tight deadlines.
• Having experience with social media marketing on different platforms and search engine advertising to drive brand and product awareness will be advantageous.
• Bonus points if you have a strong understanding of the Performing Arts or Education Industry.

We'll provide you with an exciting and fulfilling career in the fast-paced world of music education and marketing, so don't miss out on this opportunity to unleash your creativity and join us!

The role is open for Content Marketing Specialist, Senior Content Marketing Specialist, Assistant Manager depending on the candidate's qualifications and experience.

Don't be shy, apply with your resume and a portfolio of your work today!

This position will start off as 6 months contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:
• You are expected to achieve targets set which involves calling of policyholders on a daily basis

to initiate recovery;

• Engage and communicate with our policyholders to gather information and assist them in claim

submission to third party;

• Use sound communication skills to successfully persuade and convince policyholders to

proceed with the claims recovery process;

• Demonstrate and ensure standard operating procedures are met when handling outbound and

inbound calls with policyholders and financial consultants;

• Ensuring proper tracking and documentation of call activities and outcomes;

• Takes accountability in considering business and regulatory compliance risks and takes

appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and

technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Any other ad-hoc assignments/projects assigned by supervisor

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$2200-$3000

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Company Introduction

A leading fast fashion eyewear company from Japan with 300+ retail outlets in Japan, Hong Kong, and Singapore. Our vision is bringing customer fashionable eyewear with Japan Quality, Fresh design and Fast Service.

Responsibilities

• Inventory Management and Monitoring of stock movement and sell-through
• Plan and execute schedule for new products launches, with opportunities to influence trend through product development with Japan HQ
• New product ordering based on the forecast of sales and trend in local market
• Excite Customers through in-store Visual Merchandising
• Support and execution of strategies, with Operations and Marketing Team, to drive growth and brand awareness
• Analyze information on business environment and merchandising landscape, product sales, stock turnover rate and inventory level, and recommend solutions
• Stay sensitive to changes in trend and competitors’ movements
• Conduct & Report weekly product sales performance, and in-depth post-launch performance review for each season
• On a regular basis, work closely with Japan and Hong Kong Teams on Merchandising and Marketing functions
• Any ad-hoc job related duties as assigned

Requirements

• Diploma/Bachelor’s Degree in Business/relevant courses
• 2+ years in the Merchandising team, experience in fashion retail industry/agencies will be an advantage
• Good communication skills and team player and good working attitude
• Excellent command of written and spoken English & Chinese, with strong presentation skills
• Microsoft skill required such as Excel, Powerpoint & Etc
• Japanese proficiency is an advantage

Benefits & Allowance

• AWS
• Zoff Care Benefits
• Long Service Allowance
• Regulated Leave Benefits
• Comprehensive insurance and healthcare

Interested individual is encouraged to send your most updated CV via APPLY NOW or feel free to reach us at 6250 5604 for more assistance.

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are. The Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

BloombergNEF (BNEF) is a leading strategic research provider covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, commodity trading, corporate strategy, finance and policy professionals navigate change and generate opportunities.

What's the role?

BNEF is seeking a highly motivated individual to join the Singapore-based commercial team who manage a wide range of client portfolios across the ASEAN region. The team is responsible for originating new client relationships, while renewing and growing existing clients, and driving partnership discussions.

Do you have a passion for the energy transition, and finance and want to be at the forefront of these exciting fast-changing industries? In this role, you'll be responsible for building new relationships and driving the growth of our business. You are professional and personable, intelligent and analytical. You balance quality and thoughtfulness with speed and agility. Teamwork is important to you, and you have a passion for providing platinum customer service.

We'll trust you to:

• Source new business opportunities and identify leads for BNEF services, with a focus on ASEAN sell-side
• Manage, renew and up-sell a book of clients
• Collaborate closely with the Bloomberg Terminal representatives in the territory to grow and expand existing relations, as well as prospecting new leads
• Coordinate client events by inviting clients or prospects, and handling logistics
• Support internal and external senior management engagements
• Respond to client requests ensuring quick turnaround
• Initiate sales activities and develop pipelines
• Provide constructive feedback to product and analysis teams regarding client needs
• Manage proposals and contracts
• Develop campaigns and events for market influence

You'll need to have:

• Minimum 3 years' experience working in the energy or financial services industry
• Minimum 2 years of client facing experience in banking in the ASEAN region
• Experience selling to institutional clients, and c-suite / senior client engagement experience, gained within the past 5 years
• Ability to work effectively in a close-knit and collaborative team
• Appetite to learn
• Strong work ethic, with the ability to manage multiple priorities, and demonstrate initiative and ownership
• Good interpersonal skills to establish rapport and strong working relationships with internal and external stakeholders
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organization
• Bachelor’s degree or degree equivalent qualifications

We'd love to see:

• A strong interest and understanding of energy transition
• Entrepreneurial mindset, strong business acumen, and strategic thinking
• A self-starter with a demonstrated ability to thrive in a fast-paced environment

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

https://about.bnef.com

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customer
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual forecast

Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance, and government an edge by connecting them to a dynamic network of news, people, and ideas. To do that, we need a constant flow of ideas, energy, innovation—which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks. Be a part of an organisation that is entering new markets, launching new ventures, and pushing boundaries. Our ever-expanding array of technology, data, and news & media services nurtures innovation and empowers clients—and offers nearly limitless opportunities for career growth.

An exciting and new opportunity has opened up to join our APAC Bloomberg Product Oversight (BPO) team. Our team dives deep into the very roots of our clients' workflow to gain a comprehensive understanding of their business. We align our clients' workflow and data consumption with the appropriate contractual framework and Bloomberg offering, protecting both our clients and our organisation. Using both a consultative and analytical approach, we examine client data workflows, content licensing frameworks, and strategic initiatives working closely across all internal lines of business. With such close proximity to our clients, we're at the forefront of being able to understand business and product gaps, providing these insights to our management to better improve our offerings.

Does this sound like you? Let us tell you more.

What’s the role?

You will be proactively analyzing existing client profiles, in particular Desktop API usage, to understand our clients’ workflow and ensure suitable use of our product offerings, while also mitigating business risks. Using a highly consultative approach, you'll engage in a transparent manner with a wide variety of individuals, including but not limited to end-users, senior market data managers, C-level executives, as well as internal partners.

We'll trust you to:

• Speak with existing clients on a daily basis to understand their workflows and how they consume our data and/or content, to ensure suitable use of our product offerings
• Identify gaps in our product offering and provide feedback to management or product managers to further enhance our product suite
• Use your foundational understanding of financial markets and key market players, to effectively consult and partner with our clients
• Use your client knowledge to develop and execute on projects, including working with peers and product owners globally

You’ll need to have:

• Bachelor’s degree or degree-equivalent qualifications
• Minimum 1.5 years of experience working in a Financial Services or Financial Technology company
• Fluency in Mandarin or Korean (Reading/Writing/Speaking) to provide localized support to clients, in addition to English
• Demonstrated experience in a role that has interacted with external customers on a daily basis, such as a customer support or sales role
• Demonstrable understanding of our clients' workflows including the ability to evaluate and understand complex workflow solutions
• Experience achieving a desired outcome through partnering with stakeholders and influencing appropriately
• A flexible and adaptable approach and a willingness to partner with others to get stuff done
• The ambition to take ownership and responsibility of issues and handle them effectively through to resolution
• An interest developing knowledge and key skills in both the audit and compliance space
• Demonstrated continuous progression within an organisation

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Job Responsibilities

• Primary responsibility of the candidate will be to provide L1/L2 technical support for all applications used by wealth management technology including Avaloq, Marginman and many others
• Manage day to day production issues including daily health checks of all applications and processes
• Working closely with various stake holders like business users, development staffs and infrastructure teams. Prioritize, mitigate or resolve issues and/or minimize outages
• Responsible for availability, incident, problem and capacity management for all applications in scope
• Maintain high performance and availability of production environment including ensuing batch monitoring during late shifts
• Monitor critical components of the system and troubleshoot problem areas
• Liaise with users to ensure production incidents are resolved on a timely basis and that remedial actions are taken. Manage and keep track of production issues, follow up incident post mortem to mitigate root cause
• Work closely with regional IT teams (cross IT BUs) to maintain effective up-stream & down-stream processing
• Implement continuous process improvements including but not limited to Policies and procedures and production monitoring
• Participate in business continuity planning and exercises
• Participate/support in regional and/or global projects

Job Requirements

• University graduate in Information Technology
• Minimum 7 years of experience in application support
• Must have experience in banking environment/ financial institution with the understanding in FX/MM/Equity/Derivatives and associated front to back operational workflow
• ITIL v3 or similar qualifications with Java, Oracle, Unix/Linux, Sybase technologies
• Able to work with sense of urgency under multiple deadlines, can organize and deliver with minimal supervision
• Excellent analytical and problem solving skills; Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player

Essential technical skills:

• Experienced in both banking / financial services supporting large applications
• Hands on experience in Unix/Linux, Oracle/Sybase, Java technologies, Avaloq and Marginman
• Experience in production support including managing incident & problem management
• Experienced in supporting Wealth Management system/Order Management system/ Execution Management System
• Experience in disaster recovery planning and test execution

Preferred:

• Completed Avaloq Certification training
• Knowledge of market data and financial models will be advantage
• Practical understanding of FIX protocol
• Understanding on cloud operations, micro services, python/perl and excel skill
• Communicates well & across all levels.

Would love to get in touch with you for a confidential discussion if:

• This sounds like something you'd like to explore
• Know a friend who is looking out for a career move

Do note that these roles are only open to candidates currently residing in Singapore. Please reach out to me at [email protected] with your latest CV for a confidential discussion.

Have A Great Week!

Registration ID No. R1984348

EA License number: 07C3924

Company Registration No. 200609504D