Main Purpose of Job

A critical role within the Placement Journey, the Billing Specialist is responsible for the timely and accurate issuance of all invoices across our client portfolio in APAC. They provide an exemplary level of service in line with our Best Service Charter always ensuring the highest level of accuracy, issuing invoices Right First Time in line with Customer requirements.

Key job responsibilities & accountabilities:

Accountable for: Sales Ledger – Invoice Processing

• Manage all billing processes across the Client portfolio in APAC
• Ensure all company billing is completed in line with company policy and procedures, ahead of billing deadline
• Ensure invoices are raised in line with Client requirements, always striving for accuracy
• Deliver invoices to the Customer on the same day they are created, including Client portal submission when required
• Process credit notes and re-invoice upon request from the Credit Controller or Finance Operations Manager
• Process ‘ad-hoc’ re-charges upon request in relation to services such as mobilisation and visas
• Ensure accurate Customer Master Data information is recorded in Dimensions updating the system and Master Customer file when changes are communicated
• Collaborate with Sales and the On-boarding Team to ensure any missing information impacting billing is resolved
• PO Management - track spend against Client PO’s and pro-actively communicate to Sales and the On-boarding Team when PO top ups are required
• Provide a breakdown of spend against a PO as supporting documentation when required
• Provide weekly reporting and updates on progress against the Missing Invoice Report
• Deliver against Billing targets set by the Finance Operations Manager
• Attend monthly and weekly billing reviews with Finance Operations Manager

Accountable for: Ledger Queries

• Maintain accurate and organised records to enable copy invoices and credit notes to be readily retrievable as required
• Redirect queries and errors as appropriate – e.g., incorrect fees raised. Ensure any changes required to RDB are communicated to Sales and the Placement On-boarding Team for correction
• Ensure all queries in relation to Billing are responded to in line with our Best Service Charter and keep a solution focused mindset

Accountable for: Administration

• Proactive database maintenance and update as required
• Fulfil relevant admin activities
• Fulfil ad-hoc tasks as required by the business
• Reconcile client and Supplier Ledger
• Manage Accrual Queries

Performance Standards:

• Ensures full compliance with all relevant processes and procedures
• Good attention to detail
• Able to manage stakeholders and understand their requirements
• Able to communicate clearly and effectively – written and email
• Able to build and maintain effective working relationships internally and externally
• Strong influencing and negotiating skills
• Strong planning, organisation skills and time-management
  Asks for help when required
• Able to produce and maintain clear, comprehensive documentation, scheduling and reporting
• Excellent self-organisation and diary-management to ensure all activities are scheduled and completed on time to avoid any risk exposure to the business
• Consistently deliver to agreed deadlines
• Proactive and tenacious

Grant Thornton is a global professional service network of more than 68,000 people in over 130 countries. Our team in Singapore is growing rapidly – and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries to create change in Singapore, across the region and in the world.

The Business Process Outsourcing team

Business process outsourcing supports organisations looking to outsource business functions so that they can focus on core competencies, reduce costs and improve efficiencies. The services are categorised into two arms – first specialisation being in financial reporting and the second in both corporate secretarial and payroll.

The corporate secretarial and payroll arm is a new team led by our partner in Employer Solutions. Spearheaded by friendly and supportive leaders who invest time in the career and development of their people, the members of the team can play an influential role in shaping the team culture and commercial direction. Each individual is trusted with the independence works closely with senior members of the team while also being direction and support.

The role

We are looking for an energetic, friendly and vibrant graduate or recent graduate, to join our payroll team as a payroll assistant associate / associate.

Responsibilities

Your responsibilities will include:

• manage a portfolio of clients and provide payroll support
• prepare and stay updated on relevant developments and changes in statutory and regulatory obligations
• support clients on queries from government institutions such as CPF Board, IRAS, etc.
• manage and build client relationships
• support and coach interns, where applicable.

Qualifications and Skills

• Required a Diploma in Accounting or equivalent for assistant associate role / any recognised university degree for associate role.
• Fresh graduates are welcome to apply.
• Strong attention to detail and ability to multitask
• Ability to work with complex and detailed information
• Good writing and communication skills with good knowledge on Microsoft office
• Strong interpersonal skills in building rapport and collaborating effectively with others.

We are proud to be an equal opportunity firm where we celebrate what makes our employees unique. We are committed to nurturing our inclusive workplace and strongly encourage people from all backgrounds and walks of life to discover more about us.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine based moderation to remove harmful content quickly and often before it reaches our general community.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine based moderation to remove harmful content quickly and often before it reaches our general community.

As an ML Specialist, you will be responsible for training our global AI models (CV, OCR, NLP, Audio, Multimodel) to ensure accurate and efficient detection of unsafe content. You will work with the algorithm engineers, the data labelling team and the product & process team to design and improve machine learning model operation processes. This role is crucial in ensuring the quality and relevancy of input into the model which will impact the overall safety of our users.

Responsibilities:

1. Manage and optimise DataOps procedures, ensuring standardisation and stability of features for model lifecycle operation.

2. Automate and maintain the model training pipeline to ensure effective and efficient MLOps processes.

3. Implement and oversee auto-parameter tuning methods to optimise machine learning models.

4. Collaborate with algo R&D and engineers to understand and implement complex ML frameworks.

5. Monitor and report on model performance, identify areas for improvement and implement necessary adjustments via solid root causes analyses.

6. Establish MLOps policies and ensure their adherence across all data and ML initiatives.

7. Troubleshoot moderation system issues through effectively communicating technical/business details to various stakeholders.

Qualifications

1. Bachelor's degree in Computer Science, Statistics, Data Science, Data Analytics or a related field. An advanced degree(Master's, PhD) is preferred.

2. Extensive experience in machine learning, data science, and data governance. Proven experience in implementing MLOps or DataOps processes is a plus.

3. Passionate about technology, product and innovation; Solid knowledge of ML models (e.g. CV, NLP, OCR, Audio, Multimodel) and frameworks(e.g. few-shot learning, active learning etc); Proficiency in SQL and Python; Prior experience with pre-trained models like CLIP is a plus.

4. Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.

5. Good communication skills and enjoy working with diverse teams globally.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Senior / Assistant Manager, Group Service Transformation (Digital Operations Specialist)

Group Service Transformation is seeking a skilled and confident professional to take on the role of Digital Operations Specialist. The successful candidate will play a pivotal role in driving the digital adoption of the NUHS App, ensuring that NUHS is digital-ready and digital-first.

Key responsibilities:

• Identify staff engagement platforms and implement targeted staff training regularly for diverse job functions within NUHS, namely clinicians and patient-fronting non-clinicians.
• Manage staff and patient feedback (on-site and online) on the integration of physical and digital (phygital) experiences across NUHS institutions.
• Map out digital integration opportunities within key ground workflows and implement solutions to identified gaps for process improvement.
• Walk the ground to ensure the smooth operation of the NUHS phygital experience across outpatient clinics.
• Develop effective ways to share best practices with staff on enhancing the patient experience with digital adoption.
• Support institution operations teams in navigating change management for the transition to a digital-first environment.

Training opportunities:

• Learn to navigate and implement change within a healthcare setting.
• Develop skills in effective communication and event planning for successful digital adoption.
• Gain insights into managing digital products.

Job Requirements

• Have a degree from a reputable university with good academic results in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent.
• At least 2 years of working experience in healthcare, preferably in operations.
• Adaptable and agile.
• Proven experience in developing and implementing successful staff engagement strategies.
• Excellent communications skills with strong training competency.
• Ability to adapt messaging to different audience segments.
• Demonstrate good interpersonal skills.
• Comfort in addressing public members and staff.
• Meticulous in work processes.
• Creativity in developing engaging communication materials.

About the company

Our client, one of the reputable insurers with a strong footprint in the general insurance & commercial insurance space.

about the job

In this position as a Claims Executive, you will be assisting the Manager and 2 other individual to process Workmen injury (WICA) claims. The ideal incumbent will play a pivotal role in managing and assessing WICA Claims and utilize deep knowledge and experience assessing, investigating and evaluating all claims.

You will ensure compliance with company policies, local regulations, and industry standards while handling and processing claims and collaborate effectively with internal/external stakeholders.

Qualifications and skills

• 2+ years of experience in assessing and managing WICA claims (Broking or Insurer)
• Candidates with experience handling other lines of business but has exposure on WICA are welcome
• Possess ComGI and BCP certificate ideally
• Profound understanding of WICA processes, Singapore regulations and relevant legal frameworks
• Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely
• Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting
• Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively
• Good knowledge of MS Office software and any other technology applications

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

The Company

Our client in the Healthcare sector is currently looking for an AR Specialist to join their dynamic team.

The Role

You will be responsible for AR as well as credit control function. Responsibilities include following up on outstanding debts, sending reminders to customers, monitoring the receivables, preparing aging report, performing reconciliation, involved in AR month end closing. You are also to work closely with sales personnel to ensure debts are achieved, resolve disputes, conduct credit review, evaluate credit risks and perform any related ad hoc related tasks when required.

Your Profile

You should have a diploma in the relevant discipline with at least 3 years of AP/AR experience. You should have good problem-solving skills, are meticulous, with good initiative, possess good communication skills as well as can work within tight deadlines. Immediate availability would be advantageous.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12887970, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Description:As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical expertise to troubleshoot and resolve issues effectively. You will work closely with customers, internal teams, and external vendors to ensure seamless operation of our digital systems and enhance overall customer satisfaction.

Scope of Responsibilities:

1. Provide timely and professional support to customers via various channels, including phone, email, and in-person interactions, addressing inquiries related to our digital ordering platforms, website, mobile applications, and other IT systems.
2. Diagnose and troubleshoot technical issues reported by customers, utilizing your IT knowledge to identify root causes and implement solutions to restore functionality.
3. Guide customers through step-by-step instructions and provide technical assistance for using our digital platforms, placing orders, navigating menus, and resolving login or payment-related issues.
4. Escalate complex technical issues or unresolved customer concerns to appropriate internal teams or third-party vendors for further investigation and resolution.
5. Maintain accurate records of customer interactions, technical support requests, and resolutions in our CRM system or ticketing software.
6. Collaborate with cross-functional teams, including IT, operations, and marketing, to address recurring technical issues, implement system improvements, and enhance the overall customer experience.
7. Stay updated on product features, software updates, and industry trends related to digital technologies and customer support best practices.
8. Assist in the training and onboarding of new staff members or customers on the use of our digital platforms and IT systems.
9. Contribute to the development of knowledge base articles, FAQs, and self-help resources to empower customers with self-service options and minimize support inquiries.
10. Uphold company policies, service standards, and data security protocols to ensure the confidentiality, integrity, and availability of customer information and digital assets.

Job Description

• Responsible for full spectrum of payroll function
• Process monthly payroll and maintain the HRIS System
• Monthly preparation and submission of CPF and liaison with CPF Board when required
• Yearly preparation & submission of IR8A
• Process tax clearance when necessary (IR21)
• Generate monthly headcount and payroll reports
• Co-ordinate in timesheet compliance
• Manage annual compensation and promotion review process
• Managing and administering the employee performance reviews and processes.
• Managing and facilitating the annual manpower planning, monitoring, reporting, and budgeting process.
• Administering all annual increment, promotion increments, Annual Wage Supplement and bonus payouts.
• Partnering closely with the HRBPs on compensation & benefits strategy and execution.
• Reviewing and implementing HR policies in compliance with government legislation and ensure efficiency and compliance of HR department’s internal workflow and processes.

Requirements

• Min Degree or Diploma in Human Resources or any other relevant courses
• At least 3-7 years working experience in Human Resources, Payroll function.
• Strong team player
• Familiar with rewards and claims system
• Location: West

If interested, please send your updated word format resume to

[email protected]

Jace Wang Jing Lin, R1113653

EA no. 23S2032

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Global Security Organization provides industry-leading cyber-security and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we Champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk. In order to enhance collaboration and cross-functional partnerships, our organization follows a hybrid work schedule that requires employees to work in the office for 3 days a week, as directed by their manager. We regularly review our hybrid work model, and the specific requirements may change at any time.

As a direct report to the Information Governance Lead within Data Protection, you will be a part of the team responsible for records and information management. As an Information Governance Specialist, you will be responsible for supporting the Information Governance Lead along with a team of cross-functional cyber, privacy, engineering, and data protection analysts to define, implement, manage, and measure controls relating to records and information management in accordance with relevant geographical regulation, contractual commitments, and confidentiality requirements.

Responsibilites

- Supports the development and implementation of the information governance program to support compliance with standards, guidelines, regulatory agency requirements, and state and federal laws across the globe.

- Participates in the development and maintenance of information governance controls and policies as necessitated by business needs and regulations.

- Participates in communication as an information governance liaison with legal, privacy, security, engineering teams, human resources and other business units’ management teams.

- Support the assessment and analysis of business units' adherence to information governance policies and processes and collaborate with stakeholders to identify any compliance gaps and develop a path forward to compliance.

- Prepares drafts and revisions of technical and functional requirements for in-house or external technologies to support information governance needs.

- Collaborates with engineering teams to ensure alignment of technologies with information governance objectives.

- Develops and maintains records inventories.

- Monitors and analyzes key performance indicators for the information governance program.

- Participates in the development of change management and communication initiatives related to information governance, including policy changes and development / delivery of training materials.

- Maintains an understanding of relevant information governance industry standards, best practices and technology.

Qualifications

- Bachelors’ Degree or industry equivalent work experience

- 4+ years applicable experience

- Experience in the fields of Information Governance and Records & Information Management.

- Advanced knowledge of the various information governance standards and industry leading practices and technologies, including those related to regional privacy regulations and data minimization requirements.

- Experience managing the retention and disposition of structured and unstructured data.

- Demonstrate ability to quickly assimilate to new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge.

- Effective research, analytical and problem solving skills.

- Experience collaborating with a team to meet strategic and tactical objectives as well as serve as an individual contributor.

- Effective skill in transitioning between detailed technical vs. business-oriented executive discussions to understand and convey complex technical issues.

- Strong verbal, written and interpersonal communication skills.

- Ability to work and collaborate with all levels of management, staff and vendors.

- Coding experience using Python and SQL knowledge is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Your new role

• Manage customer queries and provide solutions to customer issues
• Deliver training on our online portal and trade lifecycle, and customised trainings for customers
• Help to organise in-house trainings for customers
• Conduct regular service reviews with key customers, and address any issues
• Visit customers independently and with RM in the region
• Establish and maintain excellent relationships with existing and prospective customers
• Identify the needs of prospective clients in assigned areas for settlement and custody and work with RM to deliver solutions
• Work closely with RM on deepening existing relationships, sales pitches, and refer any potential business to RM
• Keep abreast of product and technical developments
• Support team-related matters such as documentation, agreements, KYC, organizing marketing events, corporate gifts etc

What you'll need to succeed

• At least 5 years of relevant banking experience
• University degree in Business/Finance/Economics or related discipline
• Customer-centric and service-oriented
• Responsible & committed, meticulous, highly organized, and able to work independently
• Able to work under pressure and meet tight deadlines
• Competent in Microsoft Office: Outlook, Word, Excel and Powerpoint

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Responsibilities:

Overseeing all aspects of event planning, from conception to execution

Provide support and guidance by ensuring all questions and concerns are addressed
Develop and maintain lasting customer relationship by anticipating and meeting company's needs
Leverage and cultivate existing partners relationships by maintaining current contact with clients
Actively networking, meeting, and greeting potential partners

Requirements:

3 - 4 years of experience in event planning

strong organizational and communication skills

proficiency in project management software

A bachelor's degree in hospitality management, marketing, or a related field is often preferred.

Job Summary

We are seeking a Test Specialist to join our client's Customer Digital team to support the Test Plan and Test Execution as well as to gather user insights, ideas to streamline into system design that balances customer needs, business constraints & technological challenges.

Mandatory Skill-set

• Degree in Design, Communications, Marketing, Statistics, Business and Information Technology;
• Has 3 years of experience in conducting A/B testing and multivariate testing using Website Optimisation tools;
• Familiarity with testing and insights tools (AB tasty, Optimizely, Adobe Target, VWO);
• Strong interest in the area of web and user application design ( UI / UX );
• Experience with HTML, CSS, and JavaScript for making changes during testing;
• Experience leverage data-driven insights to enhance user experience and website performance;
• Experience with user interface design patterns and standard User-Centered Design methodologies;
• Familiar with the latest interface design and user experience trends and best practices;
• Strong business communications skills, strong verbal & written presentation & documentation skills.

Desired Skill-set

• Certifications in VWO.

Responsibilities

• Involved in gathering, developing and implementing A/B tests, multivariate tests using VWO (Visual Website Optimizer) to improve website functionality and user engagement;
• Work closely with cross-functional teams, product owners and project team to understand business objectives and translate them into test hypotheses;
• Involved in the Test Planning and Test Execution and drive insights to enhance website performance;
• Identify areas of improvement on the website through ongoing analysis, feedback loops, and industry best practices;
• Collaborate with UX/UI designers and content owners to design, develop and optimize wireframes, user journeys based on the various test outcomes;
• Involve in identifying and troubleshooting UX problems;
• Share regular reports on test performance, providing clear and concise information on key metrics and insights;
• Ensure consistent style guide throughout the sites with appropriate design changes in accordance to corporate branding.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description:
-Responsible for managing a portfolio of clients handling the monthly payroll process using HReasily
-Ensure timely and accurate submission of payroll reports
-Responsible for monthly CPF contributions, tax clearance/annual tax filing
-Performs invoicing, payments, issuance of cheques/TT and e-filing duties
-Handle all administrative duties within the department
-Performs other duties assigned

Requirements:
-Diploma with 2 years of payroll experience
-Conversant with statutory payroll regulations
-Those who are familiar with the SAP payroll system will have an added advantage
-IHRP certified would be an advantage.

To learn more about this opportunity, please contact Remus Gan at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

The Educational Software and Technology Specialist will be responsible for implementing and supporting technology solutions to enhance the learning experience for students and educators. This individual will collaborate with teachers and staff to integrate software and technology tools into the curriculum, provide training and support, and ensure effective implementation of educational technology initiatives. The ideal candidate will have a strong background in educational technology, experience with software applications, and a passion for using technology to support student learning.

Good start for your career advancement!

Location: Buona Vista

Duration: 3 years contract

Salary up to $5,000

Responsibilities:

• Design, develop, and test software applications and tools for educational purposes
• Test educational software, technology, and learning applications for usability, functionality, and performance
• Collaborate with software developers and product managers to address and resolve issues
• Troubleshoot and resolve technical issues related to software and technology platforms
• Stay up-to-date on the latest trends and advancements in educational technology and software development
• Provide training and support to educators and students on how to use software and technology effectively
• Assist with the integration of new software and technology solutions into existing educational systems
• Conduct research and analysis to identify opportunities for improvement and innovation in educational software and technology

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in software development and technology solutions, preferably in the education sector
• Proven experience in software testing, preferably in educational software or technology
• Strong understanding of testing methodologies, tools, and techniques
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Job responsibilities

• Lead and provide guidance within the AML TM Team, providing strategic direction and expert guidance.
• Oversight of day-to-day TM alerts/matters and monitor aging status of TM alerts. Vigilantly monitoring TM Team timelines to ensure prompt and accurate alert reviews
• Monitor and analyse banking transactions and customer activities with bank systems. Identify suspicious patterns, unusual behaviour, and high-risk activities that may indicate money laundering, fraud, or other illicit activities. Review and document findings, including detailed analysis with supporting evidence.
• Conduct investigations on identified suspicious transactions or activities.
• Filing of STRs to SONAR, ensuring compliance with regulatory reporting obligations and timelines
• Prepare and present insightful Management Information System (MIS) reports for internal and/or regulatory related reporting.
• Annual review of transaction monitoring parameters and thresholds.
• Enhance and optimize the design and management of transaction monitoring rules and processes, tailored to meet the needs of our evolving and diverse client base.
• Stay abreast of the latest regulatory developments in transaction monitoring and ensure our processes align with industry-leading practices and regulatory guidelines. Proactively prepare for and navigate regulatory audits to ensure our TM framework and processes remains compliant.
• Foster a collaborative approach within AML Team and other departments within the Bank.
• Support AML Team in the execution of ad-hoc key AML/ CFT matters where required.

Requirement

• Diploma/ degree holder with minimum 10 years' experience in Transaction Monitoring and/or Anti-Money Laundering (AML) and Countering Terrorism Financing (CFT) in a digital SME/Corporate banking environment. Additional certifications in anti-money laundering (AML) will be advantageous.
• Team lead or managerial experience will be advantageous.
• Proficiency in the Singapore AML/CFT regulations and guidelines
• Ability to organise and prioritize workload, support and motivate the team in delivering all commitments on time
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset - overcome challenges with creative thinking and innovative solutions

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Our client is a prominent investment management firm, currently seeking a highly skilled regulatory compliance professional to join the team. This will be on a 6-month contract basis for a start, with the potential to extend or convert into a permanent role. This is an excellent opportunity for candidates from consulting firms or sell-side companies to move into the buy-side sector.

Responsibilities:

As a compliance specialist, you will play a crucial role in assisting on internal compliance programs, utilising various systems for regulatory reporting and monitoring, coordinating with various fund entities on trade reporting, information requests, MAS submissions and facilitating client onboarding. You will also conduct assessments, reports, and advise on regulations to fulfil the company’s compliance obligations.

Requirements:

The ideal candidate should come with a Bachelors’ Degree with at least 3 years of working experience in the compliance space. Prior knowledge of the relevant regulatory frameworks such as MAS reporting and familiar with Compliance Management Systems (CMS) would be ideal. Someone who is organised, efficient and have high attention to detail and accuracy is preferred as well.

To Apply

Those interested, kindly click "Apply". Alternatively, interest and referrals to [email protected]

Reg: R2095759 | Lic: 116S8060

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Your new company

You will be working for a reputable market leader in the healthcare technology specialization who is looking for a Compensation & Benefits Associate Manager/Manager to be based in Singapore. With demand increasing, it is seeking to expand and grow a team of people who have a strong passion to be the change driver in Compensation & Benefits.

Your new role

Primary Responsibilities:

• In this role, you will have the following key responsibilities for the company’s base compensation, short-term incentives, long-term incentives, health and welfare, pension, wellness, mobility, relocation, perquisites, recognition, and other total rewards programs

• Evaluating and modifying existing compensation and benefits programs, policies, and procedures to attract, motivate and retain talent.

• Developing and implementing new compensation and benefits programs, policies, and procedures.

• Conducting regular benchmarking and market analysis to stay up to date with industry trends and ensure our programs and practices remain competitive.

• Manage and execute annual salary review exercise, performance bonus, appraisal, promotion, and job evaluation exercises.

• Supporting the HR team with talent management activities.

• Partner with the Business to educate them and their managers on the mobility process, procedure, tools & company guidelines.

• Drive continuous improvements to C&B strategy, processes, and training, based on experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization.

• Payroll is outsourced to a third-party vendor, but you will be supporting the administration portion and be involved in general activities such as recognition programmes, welfare programmes and other ad-hoc requests.

Requirements:

• Bachelor's degree in human resources, business administration, finance, math, or related field.

• Minimum of 5 years of experience in compensation and/or benefit program management; strength in employee compensation preferred.

• In-depth knowledge of compensation and benefits regulations and compliance requirements.

• Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven compensation and benefits recommendations.

• Excellent communication and interpersonal skills, with the ability to effectively communicate compensation-related information to HR, management, and employees.

• High level of integrity and ability to handle sensitive and confidential information.

• Proficiency in Microsoft products required, working knowledge of SAP Success Factors will be preferred.

What you need to do now

· If you or someone you may know may be interested in this opportunity, please do contact me on the details below for more information or send me your CV to apply now via email at [email protected]. Alternatively, if this job opportunity is not relevant to you, feel free to share across your updated CV to have a confidential discussion on the relevant openings based on your skillsets and expertise.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

We're Bloomberg. From the largest sell-side institutions right through to the two-person hedge fund - we're an integral part of the financial markets workflow in every corner of the world. We provide our users with up to the millisecond market moves and analytics as well as connecting them with their counterparts and the wider community of 350,000 Bloomberg Terminal subscribers.

Our Sales teams are industry renowned for their subject matter expertise and platinum service levels. You'll have industry renowned training, not just when you join us, but continually throughout your career here. Just like we invest in our products, we invest in our people. It gives us the edge.
The Team:

Customer Account Management Support (CAMS) assist Enterprise Sales by managing large client projects and helping to tackle ongoing or complex unresolved issues. By having a detailed understanding of Bloomberg processes and procedures, CAMS can act in an advisory role to identify opportunities to improve internal efficiency and to enhance the client's experience. CAMS is a liaison between the customer, sales, and other internal groups; we follow-up with customer concerns and objections, and navigate them through to resolution. All whilst supporting company initiatives and maintaining excellent customer support.

The department is an exciting next step for somebody who excels at problem solving and project management, has strong communication skills, and who enjoys working directly with internal stakeholders and external clients. A passion for client relationship management and the ability to build a strong internal network within Bloomberg is crucial to be successful in this role.

As a CAMS representative, you will look after your own group of Sales teams and you are encouraged to be independent in this area by looking for ways to grow their business and educate their teams.

We’ll trust you to:

• Serve as a liaison between customers, financial product sales and all Bloomberg operational departments addressing customer requests
• Take ownership of escalated customer issues and bring them to resolution
• Analyze complex issues and formulate next steps and a clear path forward
• Collaborate with and influence internally various stakeholders and subject matter experts across business functions and levels
• Support projects around company initiatives and sales with ad-hoc reporting and requests
• Manage multiple projects at a time, while maintaining sharp attention to detail
• Think out-of-the-box in finding new solutions
• Identify opportunities to improve efficiencies and/or enhance the customer experience

You'll need to have:

• 3+ years of experience working in a Financial Services or Financial Technology company
• Previous support experience in a client facing environment (sales support, customer support, etc..)
• Experience managing multiple sales oriented projects
• Experience working with a wide range of internal teams and departments (i.e. legal, COO, sales, technical support, etc..)
• Strong organizational skills and attention to detail
• Tenacious and creative problem solving skills
• Self-starter with the ability to take a proactive approach in their role
• Strong presentation and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd also like to see:

• An interest in developing a career within the financial markets industry
• Demonstrated experience delivering high quality customer support experiences to clients
• Additional Asian language skill, for supporting our teams and clients across the APAC region

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional/.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for a Research Associate position in the Department of Synthetic Biology Translational Research Program, Yong Loo Lin School of Medicine. Appointments will be on a 1-year contract in the first instance, with the possibility of extension.

Purpose of the post

The Research Associate (RAssoc) will be working closely with the Principal Investigator and a team of researchers on bioprocessing and downstream process development. The RAssoc’s principal role will be to assist in method development and process optimization for research projects requiring bacterial and yeast fermentation as well as provide technical support and training to laboratory users.

Main Duties and Responsibilities

The Research Associate is expected to:

1. Design and execute fermentation experiments to optimize the production of target compounds/proteins.
2. Develop and scale-up bioprocesses for the cultivation of microbial strains (bacterial, conventional and non-conventional yeasts) from benchtop to pilot scale fermentation.
3. Conduct process optimization studies to improve fermentation performance, yield, and productivity.
4. Lead efforts in developing scalable downstream processes, including but not limited to filtration, chromatography, and other purification techniques.
5. Collaborate with cross-functional teams to ensure seamless integration of strain engineering to fermentation and downstream processes.

Main Duties and Responsibilities

1. Analyse data from fermentation and purification experiments, interpret results, and present findings to the team.
2. Troubleshoot and resolve any issues that arise during fermentation or purification processes.
3. Develop and maintain standard operating procedures (SOPs) and ensure adherence to good manufacturing practices (GMP) and safety guidelines.
4. Stay updated with the latest advancements in bioprocessing and downstream purification technologies and apply them to enhance processes and productivity.
5. Provide technical expertise and support to team members and contribute to the overall success of the group’s translational projects.

Qualifications

The applicant should:

• Masters in Chemical/Biochemical Engineering, Biotechnology, or a related field.
• Proven track record of successfully optimizing and scaling-up fermentation processes for the production of compounds/proteins.
• Expertise in downstream purification techniques, such as filtration, chromatography, and other purification techniques.
• Hands-on experience with various bioreactors, fermenters, and other bioprocessing equipment.
• Strong understanding of safety protocols in bioprocessing.

Qualifications

• Proficiency in data analysis, statistical tools (JMP), and design of experiments (DoE) for process optimization is an advantage.
• Preferably have experience with process simulation and modelling.
• Be able to work both independently and in teams.
• Demonstrates an investigative nature and is attentive to details.
• Demonstrates an ability to lead and mentor junior team members.
• Passion for innovation and staying updated with the latest trends in bioprocessing.

Remuneration will be commensurate with the candidate’s qualifications and experience. Informal enquiries are welcome and should be made to Ms Suhana Sulaiman, at [email protected]

Application

Formal application: Please submit your application, indicating current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications/oral presentations and full contacts of 3 referees) by 29 February 2024

The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role:

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires across the entire Customer Support Department
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need to Have:

• Demonstrated experience of Bloomberg's Terminal software or Bloomberg Professional Solutions
• At least 1 year of experience in a customer support role covering financial institutional clients
• Demonstrated experience in project management
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise

We'd Love to See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.