The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Business & Commerce Specialised Enforcement Ops (B-SEO) Team coordinates across different internal and external teams to help intelligently manage emerging risks and enforce against Meta's Policies. Our team focuses on managing highly sensitive and urgent problem areas and risks with calm and focus, identifying areas for improvement, optimizing processes, and most importantly, helping to prevent these risks in the future.

The B-SEO team is responsible for mitigating risks relating to issues involving enforcement of our Ad Policies. The team is at the forefront of managing crises, global elections, and other unknown or fringe issues that occur on our platforms. This is an exciting opportunity to help drive impact and strengthen user trust and business integrity on Facebook and Instagram.

We are currently hiring for an experienced Individual Contributor (IC) with a demonstrated ability to provide world class customer service while incident managing and actioning high-pressure/ high-risk escalations. Reporting to the Singapore regional manager, the successful candidate will have direct responsibility for resolving escalations, oftentimes with significant revenue risk and at times engaging directly with critical internal stakeholders, the advertiser and/or end user. Additional responsibility in providing root cause analysis and cross-company collaboration to strengthen the holistic support ecosystem.

Responsibilities

• Review, investigate and process reported escalations across the Meta product suite and respond to sensitive global partners inquiries (this includes incoming reports of alleged legal rights infringement, escalated user, press and partner inquiries, etc.)
• Proactively investigate, troubleshoot, and drive our most sensitive and complex escalations to resolution, and communicate to cross-functional partners involved throughout the whole process.
• Cooperate with a diverse group of cross-functional partners across the business, including those outside of your domain expertise, to coordinate the work and develop long-lasting relationships.
• Be an expert on interpreting and enforcing Meta’s policies and use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Meta and our users
• Communicate effectively with multiple stakeholders, including external clients, internal partners and the leadership group.
• Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements.
• Review, investigate and coordinate the end-to-end resolution of executive-level incidents in adherence with the respective process and policy frameworks.
• Attend mandatory training and seek knowledge in areas of interest to the business.
• Adopt best practices in order to achieve individual and collective goals.
• Due to shifting operational needs some weekend or public holiday work may be required.

Minimum Qualifications

• 7+ years of experience working in large-scale operations, domains such as online operations, escalations, informational systems, compliance, risk management, policy, legal operations or management consulting.
• Demonstrated experience thinking strategically about complex issues leading to thoughtful recommendations, and making quality decisions when dealing with ambiguous situations.
• Demonstrated experience managing and delivering projects.
• Solid understanding of how the broader social media landscape operates in the industry.

Preferred Qualifications

• B.A. or B.S. degree in a related discipline such as Business, Legal, Public Policy, International Relations, or Computer Science.
• Experience working directly with global, cross-functional teams to solve issues and develop solutions.
• Experience influencing others leveraging data, analysis and vision.
• Familiarity with Meta's suite of products.
• Understanding of the power of social media for businesses and the issues that are inherent to it.
• Experience with analytical tools (i.e. Excel, SQL, Tableau).

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Support Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies.

Responsibilities:

• Be part of a world class globally-distributed team.
• Help administer efficient and compliant handling of legal requests, including but not limited to requests for information in response to third-party civil matters as well as in legal process served from law enforcement and government officials.
• Be responsible for performing operations seamlessly and timely Service-Level Agreement (SLA) delivery along with maintaining a high level of quality and accuracy.
• Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion.
• Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Participate in a rotating weekend coverage duty.

Requirements:

• Japanese fluency (JLPT N2 and above, or native-level fluency) to deal with stakeholders in Japan
• 5+ years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Legal or Trust & Safety.
• Demonstrate working knowledge of DNS and how the Internet works.
• Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor.
• Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion.
• Comfortable navigating ambiguous matters.
• A great attitude and team player.

Bonus Points:

• Experience with the global legal considerations related to legal requests seeking customer information.
• You’ve interacted with law enforcement officials and agencies.
• Hands-on experience with Cloudflare’s products and services.

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

• Counter Registration
• Perform registration and screening of patients
• Perform accurate billing and timely collection of payments
• Comply to clinic facilities readiness
• Consultation Room
• Assist clinicians and/or therapists during clinic consultation.
• Provide proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patient updated in a timely manner.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Singapore-Singapore/eTrading-Fixed-Income-Application-Support-Specialist_R_1372297

Department Overview

The FIET Support team is responsible for providing Global Support to the TD Securities FI eTrading and Front office businesses located in major financial centers including Toronto, New York, London and Singapore.

Job Description

The eTrading Fixed Income Application Support Specialist interacts with all users of Front Office , Finance & Operations, Back Office, Treasury Credit, and Risk Management to develop and implement lasting and robust technology solutions as well as support the existing application and surrounding framework.

The successful candidate will have the following responsibilities:

• Supporting & delivering solutions to the firm's Fixed Income Trading & Sales desks in Singapore
• The Analyst will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business.
• The role will initially involve 1st and 2nd line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams.
• Training will be provided, though given the nature of the role, the successful candidate is expected to have a 'hands on' attitude and be proactive to enhance their knowledge.
• Systems and applications comprise vendor and in-house built tools, with PnL & Risk management systems.
• Periodic on-call support and shift work required

Job Requirements

• Experience supporting Trading, Pricing, and risk management applications
• Experience supporting front-to-back Trading Systems and Trading Desks
• Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues.
• Understanding of Bloomberg TOMS, ION trade capture systems.
• Understanding of financial markets and products, in particular Fixed Income, Interest rate products
• Understanding of electronic trading, markets, connectivity, market making, and algorithmic/automatic trading.
• Must have proven experience working with developers, business analysts, and systems support team.
• Working experience in with the following technologies: Linux, Windows Servers, Oracle, SQL
• Strong Fixed Income functional knowledge particularly treasuries and bond trading expertise
• Scripting, SQL and / or experience in Programming Languages
• Knowledge of IT project & development lifecycles (SDLC), agile methodology and ITIL
• Strong analytical skills
• Willingness to work from 7am to 4pm daily due to trading hours. Rotational shift within team to start work at 5am on Mondays occasionally.

About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

Retail Sales Specialist (Luxury Watches)

Working Days & hours: 5 days, Mon – Fri , 10am – 7pm

Location: Pasir Panjang

Salary: $3000 - $3500

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Lead promoting efforts across all Google's App solutions for opportunity accounts in Singapore and Pakistan.
• Partner with client facing teams to scope and collect client requirements, provide guidance on app best practices, and apply technology and product knowledge to address customer's business and technology needs.
• Advocate new app features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success.
• Build relationships with client decision makers and their agency counterparts to build and carry out long-term marketing strategies.
• Use data analysis, technical knowledge, and storytelling to craft compelling executive narratives that position products as solutions to critical business priorities, and participate in the analysis and research for technical issues and work with senior product management teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending ways to improve product and customer strategy.

Preferred qualifications

• Experience working in or with Southeast Asia and Pakistan markets, with exposure to mobile app or mobile ads business across casual gaming, eCommerce, Travel and Fintech verticals.
• Knowledge of app and mobile marketing ecosystem and mobile user acquisition platforms.
• Knowledge in Casual Gaming, eCommerce, Travel and Fintech verticals, as well as in the industry issue.
• Ability to build and manage joint business plans with key cross-functional partners.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Customer Service Executive (5 months contract)

Location: Tuas, Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: Up to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:
To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
To prepare invoices, monthly reports for consolidated billing.
To maintain and upkeep the filing system and software on all aspects of waste information.
To assist Customer Service Manager to ensure smooth daily operational in the team.
To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
To update customer database in respect of customers and potential customers.
To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.

Job Summary

Reporting to the Director of Protective Intelligence, the Physical Risk Detection Specialist will develop scripts and leverage custom tools to gather, analyze, and author actionable intelligence from internal, dark web, proprietary, and open sources to identify, disrupt, and prevent harm that might impact our colleague and executives’ ability to safely conduct business globally. Critical skills include partnering with key stakeholders and providing awareness, indications, warnings, and operational readiness. The Global Security Protective Intelligence team analyzes and assesses internal, external, and geopolitical threats to American Express executives, employees, facilities, assets, events, and interests globally.

Essential Duties and Responsibilities

• Maintain and continually enhance priority intelligence requirements that align with needs of stakeholders.
• Multilingual technical threat detection (threat hunting) to identify, disrupt and prevent potential physical harm and threats, both internally and externally, for all colleagues, facilities, and corporate events. Role includes hunting for brand exposure risks.
• Develop scripts to identify specific insider threats and external risks.
• Leverage OSINT, proprietary information, and purpose-built tools to create written intelligence products for key stakeholders to proactively address threats.
• Monitor global events relevant to the company.
• Support protective intelligence investigations involving threats to leaders and facilities.
• Produce and present threat assessments, deep-dive analysis, and briefings that are cohesive, concise, and professional.
• Build and maintain partnerships with key teams/functions within the company such as physical security, information security, business continuity, insider threat, and investigations.
• Interact rapidly at all levels of the organization and across regions to provide subject matter expertise on threats.
• Provide after-hours support, as required.

Qualifications

• Oral and written fluency in English and one or more of the following languages: Spanish, French, Arabic, Farsi, Mandarin, Russian, Hindi, German.
• Possess an advanced level of understanding of investigative techniques and threat-based intelligence analysis and to detect and resolve threats and other criminal activity.
• In-depth understanding of the threats affecting executives, corporate assets, and events.
• Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
• Working knowledge in one or more of the following areas: data science, analysis, protective intelligence, executive protection, close protection, counterintelligence, insider threat, or all-source intelligence.
• Possesses the ability to review information to determine its significance, validate its accuracy and assess its reliability.
• Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
• Bachelor's degree or equivalent combination of education and experience preferred.
• Master’s degree a plus.

Experience

• 10+ years’ working in large mission critical environment in one or more areas of data science, intelligence, security, or geopolitical related disciplines.
• Desired Leadership Characteristics:Calm and decisive under pressure.
  Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues.
  Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.
  Proven ability in extending and maintaining strong relationships in a complex multi-national corporation.
  Strong problem solver with the ability to use analytical methods to affect change.
  Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment.
  
• Must have solid critical thinking and effective time management skills with ability to prioritize based on changing environment.
• Must have initiative and able to work both collaboratively and independently when needed.
• Strong ability to communicate upwards and to peers, particularly in high-impact, mission critical scenarios.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

As a Marketing Specialist in Crayon Singapore, you will develop and execute go-to-market strategies and build effective campaigns for both Channel and Direct markets. You will collaborate with senior management to drive lead generation, enhance brand awareness, and execute local marketing campaigns & events in line with Crayon’s local and global strategy.

Key responsibilities will include

• Develop strategic marketing plans to achieve business objectives and engage target audiences effectively
• Deliver and execute ongoing marketing campaigns and online/offline events, ensuring consistency in branding and messaging across all channels
• Collaborate with cross-functional teams, including sales and client teams, to ensure campaign alignment and seamless execution
• Oversee the end-to-end management of campaigns, maintaining timelines, budgets, and quality standards
• Analyze campaign performance metrics to identify insights and drive continuous improvements

Your Competencies

• 5+ years of experience in B2B marketing and event management roles
• Proven expertise in planning and executing integrated online and offline B2B marketing campaigns and events, with proficiency in managing CRM tools
• Background in the IT industry, with knowledge of cloud computing, licensing, and software solutions is an advantage
• Bachelor's degree in Marketing or a related field

About You

• You have strong communication skills, creative character and team spirit
• You are independent and organized with an outgoing manner
• You are an engaging and inspirational relationship builder, with strong interpersonal skills and business acumen

What's in it for you

• Company provided insurance for employee and dependents
• Upskilling through certifications and training
• Mobile and travel allowance
• Flexi benefits

Objective:

To effectively promote and sell specialized products or services, ensuring customer satisfaction and achieving sales targets.

Responsibilities:

• Develop and maintain in-depth knowledge of the company's products and services.
• Generate leads and build relationships with potential customers.
• Conduct sales presentations and demonstrations tailored to the product/service.
• Engage with customers to understand their needs and provide personalized solutions.
• Monitor market trends and competitor activities to refine sales strategies.
• Collaborate with the sales team to provide product knowledge and support.
• Identify robust set of business drivers behind all opportunities
• Achieve sales targets and contribute to the company's revenue goals.
• Have strong ambition to develop the business as a leader in country, demonstrate strong motivation for career success with high efficiency

Requirements:

• With 5+ years closing experience (mix of field selling within mid-market and enterprise) mainly focus on Telecom, FSI sector in IT industry/ Government/ Manufacture/ Retail/ Transportation.
• Previous vendor or system integrator experience both welcome
• Sales experience in software industry; ITSM, ITOM, Cloud, Saas, BI, ITOPs, CRM/ERP sales experience is preferred
• ITIL certificate is plus point
• Proactive, goal-driven and results-oriented
• Strong analytical and critical thinking skills.
• Excellent communication and interpersonal skills.
• Ability to think on your feet and adapt to changing situations.
• Strong networking abilities and customer service orientation.

In this role, you will be the subject matter expert for grants and ensure compliance and accountability in grant administration. You will need to build a good rapport with internal and external stakeholders to achieve organizational objectives and deliver good client experience. A suitable candidate may deputize the Team Lead.

Job Responsibilities

• Manage a team to oversee the day-to-day administration of grant processing matters, including the review and approval of applications and claims.
• Engage, influence, and communicate with stakeholders on policies and procedures to ensure good governance and consistency in grant administration activities.
• Responsible for effective and efficient SOPs (Standard Operating Procedures), be actively involved in the implementation and undertake improvements or updates to the SOPs.
• Provide consultation and advice to team members in executing policies, system processes and ensure smooth & efficient daily operations and accurate data records.
• Track, analyze and report processing data to Team Lead and senior management, including preparing monthly Ops reports, processing targets and other reports. Handle audit activities as and when required.
• Handle administrative duties, and undertake ad-hoc assignments to events/ projects assigned by management or HR.

Job Requirements

• Qualifications in Business Administration/Management, Accounting, Data Science or other relevant disciplines
• At least 8 years in grants management/administration or experience in conducting audit, evaluation and/or claims related work
• Effective communication and stakeholder management skills
• Strong problem solving, analytical and systems thinking abilities required
• Good communication skills (written, spoken and presentation) and detail-oriented
• Good team player with a strong sense of responsibility and initiative

Working Location: Jurong East, Devan Nair Institute

Designation and salary will be commensurate with experience.

We will only contact shortlisted candidates.

Job Descriptions:

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements

• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Meet Our Team:

As a sales specialist for 1:1 Pega's Customer Decision Hub (Market leading 1:1 Customer Engagement Platform), you will report directly to the Pega sales organization but enjoy close links with the Pega CDH product segment team. The product segment team aims to accelerate Pega's growth and scale our business in specific product segments that are key to the development and success of Pega and our clients. You can read about decisioning at Pega here: https://www.pega.com/products/decision-hub

Picture Yourself at Pega:

You will have access to Pega's market-leading 1:1 customer engagement solutions, uncapped earning potential, and the world's most innovative organizations as reference-able clients. You will be a thought leader, a true partner, and a collaborator with clients seeking to rethink how they run their businesses.

What You'll Do at Pega:

1. Drive CDH Pipeline and Program Success

• Work with field sales reps to land large-scale CDH programs and secure a healthy pipeline of CDH opportunities.
• Develop strategic engagement plans for APJ CMOs and senior marketing executives to showcase the transformative impact of CDH on customer experience.
• Identify, engage, and align with the right CDH partners to strengthen market presence and expand the reach of Pega CDH.

2. Executive Client Engagement

• Act as a trusted advisor to client executives, particularly CMOs, to articulate CDH's value proposition and tailor solutions that meet their unique business challenges.
• Support and drive the sales organization's approach to customer engagements, leading key discussions and positioning Pega as the strategic choice for customer engagement and decisioning solutions.

3. Deployment Support with Business Excellence SMEs

• Participate in critical CDH client deployments, working closely with CDH Business Excellence SMEs to ensure successful implementations meet client expectations.
• As part of this role you will support our Business Excellence SME’s, Consulting and Partners.
• Offer guidance and provide a strategic perspective on deployment best practices, customer success planning, and business impact.

4. Sales Governance and Alignment with APJ Sales Leaders

• Partner with APJ Sales Leaders to establish, maintain, and improve the sales governance framework across the CDH business.
• Regularly review sales strategies, pipeline health, and progress against targets to ensure alignment with overall business goals.
• Deliver insightful reporting (sales forecast) and analysis on CDH program performance, partner ecosystem effectiveness, and key market trends.

Who You Are:

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, and customer value management.
• Excellent communication skills and ability to interact with senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high-growth growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down, and across the organization to get desired outcomes.

What You've Accomplished:

• 8+ years selling complex enterprise software solutions to major organizations (or equivalent in a marketing services/consultancy/agency environment)
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer, Next Best Action, predictive analytics, and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape, including Paid Media & Social.

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products - Real time decisioning https://www.pega.com/forrester-rtim-2024
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Family Paid Medical and life insurances.

Our client, a well-known company is looking for candidates for the position of Logistics Specialist.

JOB SUMMARY

Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions.

RESPONSIBILITIES

• Order management: to ensure smooth order receiving and processing
• Supply Operation such as Handle enquiries from Distributors
• Liaise with forwarders and suppliers on shipments arrangement
• Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers
• Handling of warranty claims, short mispacking report and logistics quality problem report
• Handles SAP Payment of supplier and buyer invoices
• Prepare monthly report to report on KPI results

REQUIREMENTS

• Degree in Marketing/Economics/Finance/Business
• 1 - 2 years of working experience in similar job scope
• Effective verbal and written communication skill
• Strong analytical thinking and negotiation skills
• Self -Starter, well -organized & have a flair for numbers
• Eager & fast to learn, open minded for feedback and improvement
• Highly competent with MS Office (Power Point, especially Excel, Access)
• Power BI will be an added advantage
• A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management
• Willing to travel to Asia as and when required by business

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)


We regret that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve digital communication objectives across multiple business units
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media platforms
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels
• Track, measure, and report campaign performance using Google Analytics and other relevant tools

Qualifications:

• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising
• Candidates with more experience may be considered for an Assistant Manager position
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms
• A results-oriented approach with a proven track record of delivering digital lead generation

We are representing our client, an established Hospital Group in Singapore, to search for suitable candidates for a Implementation Support Specialist Role. The ideal candidate should preferably have relevant experience in supporting Clinical informatics in healthcare domain.

Responsibilities

• Provide onsite clinical support for continuity of clinical systems.
• Gather feedback/requirements for clinical systems improvement.
• Participate in clinical systems testing.
• Prepare, plan and schedule Users training session.
• Support Workgroups, feedback sessions and committee meetings.
• Provide both onsite and offsite clinical support to the End-Users pre and post implementation and during downtime procedures.
• Provide 24 x 7 on-call application support to end users through rostering.
• Accurately document reported clinical issues with minimal guidance.
• Responsible in testing clinical systems for implementation & engaging users.

Requirements

• Diploma or degree in a healthcare discipline (nursing, allied health, medicine) or other degree
• Nursing or Healthcare Informatics Certification (Optional)
• Minimum 2 years continuous clinical experience in any healthcare organization or customer service experience.

LOOKING FOR LIKE-MINDED INDIVIDUALS READY TO BUILD THEIR CAREER WITH US!