The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

Responsibilities

• Develop and enforce company safety policies to ensure a safe work environment.

• Conduct regular safety inspections and risk assessments and implement corrective

actions to reduce the potential of incidents from identified hazards

• Assist in the investigation of accidents or incidents to discover their causes and find

solutions

• Prepare and enforce policies to establish a culture of health and safety

• Evaluate practices, procedures, and facilities to assess risk and ensure adherence to

both the law and company guidelines

• Conduct training sessions and presentations for safety matters and accident prevention

• Monitor employees and operations to ensure compliance with policies and laws through

regular inspections

• Recommend solutions for issues, identify opportunities for improvement, and propose

new prevention measures

• Collaborate closely with product factories to enhance and synchronize technical safety

management across different products.

Requirements

• A Degree/Diploma in Safety Management or its equivalent

• Prior experience as Safety Specialist with in-depth knowledge of legislation (e.g. WSH)

and procedures is preferred

• Possess excellent communication skills to effectively present and explain safety topics

• Proficiency with Microsoft Office

• Working knowledge of safety management information systems is a plus

• Willingness to travel to various project sites in order to perform job duties

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.

Job title: IT Support Specialist

Contract Period: 12 months

Job Duties

• Act as the first point of contact for all user support related queries at the Service Desk

• Participate in and implement infrastructure projects

• Monitor infrastructure stability like Wifi, Printer, or Sharepoint

• In charge of inventory of all kinds of hardware like PCs/ scanners/ consumables as well as regualry Storeroom clean-up

• Responsible for taking internal and external calls from the users regarding IT incidents or service requests as well as for resolving and escalating user request

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Collaborate with other IT Teams

• Support and regular checks that the conference rooms are properly working

• Handling vendors regarding hardware related changes, repairs and quotations

• Support new joiners with providing the requested hardware package

• Help user relocations within the building

Requirements:

• Diploma or above in Computer Science, Information Technology or relevant discipline

• 1-2 years' experience in user support and helpdesk duties

• Strong problem solving and system troubleshooting skills

• Technically proficient in Microsoft Office, Windows desktop and Apple iOS

• Good interpersonal and communication skills

• Knowledge of ServiceNow Ticketing system is a

Our client is looking for an IT Infrastructure Audit specialist to join their growing and dynamic team. You’ll play a pivotal role in assessing and enhancing IT infrastructure, and you will be responsible for:

• Planning and executing audit fieldwork to identify risks and improvement areas.
• Collaborating with the team lead to deliver all phases of audit.
• Working closely with stakeholders to address audit findings and implement solutions.
• Improving internal controls to enhance IT infrastructure security and efficiency.

Requirements:

• At least 3 years’ experience in IT Infrastructure preferably within an end-user environment.
• Professional certifications, such as CISA is an added advantage.
• Excellent stakeholder management and communication abilities.

If you’re ready to make an impact and elevate IT infrastructure standards, we’d love to hear from you!

Our company is looking for a Sales Representative to be responsible for generating leads and meeting sales targets. Duties will include sales presentations, trainings, product demonstrations and negotiating with clients.

Key Responsibilities

• Able to drive sales & conduct sales / products presentations across all product portfolio accounts daily and even on weekends, if required.
• Strong key account management capabilities, and able to deep dive into each accounts within assigned territory to understand their needs, and offer end to end products and solutions. Able to establish short term and long-term account strategies for tapping on total addressable markets, competitor conversion and driving pull through sales.
• Establish strong relationships with KOLs & all accounts in Singapore
• Provide insights of the competitors’ activities & familiarity of marketing activities.
• Ensure all complaints are reported and followed through properly within 1 to 2 working days.
• Build and enhance a professional image through appropriate conduct and business ethics.
• Timely completion and submission of weekly sales report to Business Manager.
• Plan work schedules and weekly and monthly timetables with the area sales team and discuss future targets with the Business Manager
• Required to cover new territory and/or new accounts when required.
• Monthly sales forecasting
• Building relationship across the value chain of customers (Decision Makers / Users etc.)
• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales

Requirements:

• min. Diploma Holder
• Possess min. 1-2 years prior working experience in a similar function, preferably from medical devices industry.
• Candidates with no experience in sales will be considered for Junior roles or other similar roles
• Excellent interpersonal and communication skills
• Team player and able to work independently
• Strong organizational and time management skills
• Highly motivated and target driven with a proven track record in sales
• Strong negotiation and sales skills
• Proficient in Microsoft Office

Interested applicants, please email a copy of your resume to:

Email: [email protected]

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

​Our client is a global leader in gateway services, who is seeking to recruit a Ramp Specialist (Aviation). This position is based in Singapore.

Ramp Specialist (Aviation)

Responsibilities

Operate heavy equipment, aerobridges and passenger steps to facilitate flight handling and embarkation / disembarkation of passengers.

Requirements

· Valid Class 3 driving license (Class 4 driving license would be an advantage)

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job description

About Us:
HiCura is a Singapore medtech startup developing AI-based ultrasound guidance systems for image-based interventional procedures. Our software uSINE automatically identifies spinal landmarks during an ultrasound scan to guide the anaesthetists to locate the accurate needle insertion location and angle during spinal anaesthesia and lumbar punctures.

Position Overview:
We are seeking a dedicated and knowledgeable Clinical Support Specialist to join our team. This role will focus on providing technical and clinical support for our products, including clinical trial support, pre-sales product demonstrations, post-sales installation, training, on-site clinical support and customer service activities. The ideal candidate will have a strong background in clinical practices, excellent communication skills, and a passion for improving patient outcomes in healthcare.

Key Responsibilities:

• Clinical Support: Provide expert guidance and support to healthcare professionals in the use of our products to ensure safe and effective application in clinical settings.
• Sales Support: Provide technical and clinical support during sales process by demonstrating product features, capabilities and benefits. Support trade shows and conferences by performing product demonstration and promotion.
• Training & Education: Conduct training sessions and workshops for medical staff on device operation, best practices, and troubleshooting. Improve customer satisfaction through continuing education and engagement to collect user feedback for further product optimisation.
• Field Support: Serve as a clinical resource in the hospital, assisting with device placement, usage, and addressing any concerns that may arise during procedures. Ensure effective implementation and use of device within healthcare settings.
• Collaboration: Work closely with the sales and marketing teams to support the launch of new products, gather feedback, and identify opportunities for product improvements based on clinical insights.
• Customer Relationship Management: Build and maintain strong relationships with healthcare providers, addressing their needs and ensuring high levels of satisfaction with our products.
• Clinical Research: Participate in clinical studies and trials as needed to gather data on device performance, efficacy, and safety.
• Documentation & Reporting: Maintain accurate records of training sessions, customer interactions, and any technical issues, providing regular feedback to management and R&D teams.

Qualifications:

• Minimum Higher Nitec education in Nursing or related courses
• Preferably with 2 years of experience in clinical support in a hospital setting, particularly in anaesthesia.
• Proficiency in standard MS Office applications.
• Excellent communication, presentation, and interpersonal skills, with a customer satisfaction mindset.
• Ability to work independently and as part of a collaborative team.
• Proficient in using medical devices and technology; previous experience with similar devices is a plus.
• Willingness to travel as required to support clinical needs and training.

What We Offer:

• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment focused on innovation and patient care.

The Regulatory Affairs (RA) Specialist contributes to all regulatory functions for Moleac products such as obtaining marketing authorisations and product life-cycle management for the global market, and assigned projects.

The candidate demonstrates consistent and excellent interpersonal and communication skills along with ability to think critically, problem-solve and collaborate effectively with internal stakeholders.

KEY RESPONSIBILITIES
– Prepare and review registration/ variations dossiers for submission to regulatory authorities, ensuring scientific rigour, consistency and accuracy of product information, alongside good documentation practice.
– Coordinate with partners and regulatory consultants abroad to support overseas registration, in accordance to company strategy and timeline.
– Collaborate with stakeholders and contribute actively to all aspects of product life cycle management, ensuring compliance to applicable regulatory and quality requirements and continuity in commercialisation.
– Maintain and build on existing database of applicable health product regulations, standards, and guidance documents, interpreting emerging regulations and developments to assess impact on products.
– Review promotional material developed for commercial activities to ensure compliance to applicable regulatory guidelines.
– Participate in local and overseas regulatory inspections and internal audits when applicable.
– Develop and maintain effective relations with local authorities and industry associations Provide regulatory inputs and support to clinical trials and ethics committee submission.
– Assist in GDP and relevant quality assurance matters.

PERSONAL ATTRIBUTES/ CORE COMPETENCIES
– Highly-organised and self-disciplined.
– Resourceful, with analytical and problem-solving skills.
– Able to prioritize and work well in fast-paced environment.
– A team player with excellent interpersonal skills.
– Proficiency in English (both written and spoken). Additional language such as Mandarin is a strong plus to liaise with external CMOs and partners.

QUALIFICATIONS
– Degree in life sciences, with min. 1–5 years of relevant work experience.
– Knowledge in international regulatory guidelines such as ICH, ASEAN, USFDA, EU etc. Regulatory experience with food supplement/ herbal medicine in Europe, North America or Asia Pacific would be advantageous.
– Good understanding in GMP, GDP and relevant quality management systems desirable.

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest for the position, availabilities and expectations) to [email protected].

Apeiron Bioenergy is a leading renewable energy company focused on transforming the bioenergy sector with sustainable solutions. Our mission is to harness renewable resources to meet global energy demands while minimizing our carbon footprint. Sustainability is central to our efforts in driving positive change.

The Role

The Logistics Operations Specialist is responsible for overseeing our regional logistic activities, including active roles in the operational excellence and inventory management of our renewable liquid products.

You will have the opportunity to collaborate with top specialists in a dynamic and rapidly expanding renewable energy company. In addition, you will have the chance to be involved in our regional expansion efforts, further expanding your network and experience within the renewable industry.

Role Summary

Inventory Management

• Liaise with bulk storage companies ensuring timely reporting and scheduling timely loading/unloading of our products.
• Active monitoring of our inventory and optimisation our inventory to be ready for trades.
• Collaborate with cross-functional teams and optimise delivery schedules based on storage capacity and in time for customer delivery schedules.

Logistics Coordination

• Monitor sea or road transportation schedules, track shipment schedules, and resolve any logistical issues or delays.
• Continuous search for the most efficient transportation routes, modes, and carriers for cost savings

Operational Excellences

• Coordinate inspection services to ensure our product quality on specifications for loading and discharge operations.
• Collaborate with regional teammates to coordinate the efficient distribution process for trade documentations.
• Evaluation of demurrage exposure and negotiation with external stakeholders for mitigation.
• Identify opportunities for cost savings, process improvements, and reduced environmental impact.

Management reporting

• Provide effective communications / presentations to departmental heads on our daily inventory and operational excellences.

The Requirements

• Diploma or degree in a relevant field or equivalent work experience.
• Minimum 5 years working experience in logistic operations, vessel operations and demurrage.
• Excellent interpersonal skills with the ability to work collaboratively and build relationships with diverse teams.
• Experience in dealing with liquid commodities within the APAC region.

Please note that for this specific position, we are handling recruitment in-house and will not be working with headhunters. We appreciate all your interest in partnering with us and thank you for understanding and respecting our recruitment process.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

About the Company

Our Client is an information technology service provider offering consulting, systems integration, maintenance and managed services to enterprise customers

Responsibilities

We’re looking for an experienced Network Solutions Specialist to design and implement complex network infrastructures for clients.

• Design and implement scalable network architectures that align with business needs;
• Ensure smooth and successful integration with clients’ existing systems;
• Assess and evaluate existing networks, identifying enhancement and optimisation opportunities;
• Work with internal stakeholders to deliver solutions to clients;
• Lead team members by providing technical guidance and mentorship;
• Prepare technical documentation from design and implementation plans to final documentation;
• Troubleshoot network issues and implement effective resolutions using diagnostic tools;
• Keep up-to-date with advancements in network technologies and recommend innovative solutions.

Requirements

• Tertiary education in a relevant discipline;
• At least 5 years of experience in design or implementation of network solutions;
• Professional certifications as well as work experience in relevant products;
• Strong technical foundation in network security, protocols and infrastructure;
• Experience in systems integrator would be an advantage;
• Good problem-solving and analytical skills;
• Good communication skills..

Employment Details

• This is a yearly renewable contract role

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

The Digital Marketing Specialist will be a key member of the Marketing Team, responsible for developing and executing innovative digital marketing strategies to drive brand awareness, customer acquisition, and business growth for Tribecar in Singapore. This role requires a data-driven and creative individual with a strong understanding of digital marketing channels and a proven ability to deliver impactful campaigns that exceed expectations.

Key Responsibilities:

• Develop and execute comprehensive digital marketing strategies across all relevant channels, including but not limited to:
• Paid Social: Facebook, Instagram, TikTok
• Search Engine Marketing (SEM): Google Ads
• Search Engine Optimization (SEO): On-page and off-page optimisation
• Content Marketing: Blog posts, social media content, email marketing
• Display Advertising: Banner ads, video ads
• Programmatic Advertising
• Manage and optimise paid advertising campaigns across multiple platforms, ensuring maximum ROI.
• Track, analyse, and report on campaign performance using key metrics (e.g., website traffic, conversions, cost per acquisition) and provide actionable insights.
• Conduct A/B testing and continuous optimisation of campaigns to improve performance.

Data Analysis & Insights:

• Utilise data analytics tools (Google Analytics, Google Data Studio, etc.) to track campaign performance, identify trends, and gain valuable insights into customer behaviour.
• Analyse website traffic data to identify areas for improvement in website usability and conversion rate optimisation (CRO).
• Generate regular reports on campaign performance and provide data-driven recommendations for future campaigns.

Team Collaboration & Campaign Execution:

• Collaborate effectively with other members of the Marketing team to brainstorm, plan, and execute integrated marketing campaigns.
• Contribute to the development of creative concepts and campaign materials.
• Ensure smooth workflow and timely delivery of marketing campaigns.

Stay Updated:

• Stay abreast of the latest trends and best practices in digital marketing.
• Continuously explore new technologies and platforms to improve marketing effectiveness.

Job requirements and skills:

• Diploma in Mass Communication, Marketing, or a similar field.
• Pays attention to details and possess good time management skills to handle multiple campaigns simultaneously and ensure timeline is met.
• Able to work independently and in a team, on weekends and public holidays to support and ensure all marketing campaigns are rolled out.
• Excellent communication, interpersonal and analytical skills.
• Able to multi-task and adapt to a diverse and fast-paced environment.
• Experience in Digital Marketing will be advantageous.
• Class 3 licence holder preferred.
• General knowledge and interest in the car-sharing/automotive industry is important.
• Willingness to learn, enthusiasm and personal motivation is paramount.

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Logistic Specialist (Shipping)
• Working Location: Kallang
• Working Hours: Monday – Friday, 9am – 6pm
• Salary Package: Up to $3,400 + VB
• Duration: Permanent

Key Responsibilities

• Coordinate daily shipments and communication with forwarders.
• Manage shipping bookings and document follow-ups.
• Ensure all shipping documentation is prepared and shared with relevant parties.
• Oversee logistics for machine shipments, including crating and forklift coordination.
• Prepare key shipping documents and arrange crate fumigation as needed.
• Package and dispatch spare parts per marketing requests.
• Perform additional tasks as assigned.

APPLY NOW!!!

• GCE 'N' Levels or equivalent.
• At least 1 year of relevant experience in shipping or logistics.
• Familiarity with Syspro Business software is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72366 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Eurofins Clinical Diagnostics Pte Ltd, a subsidiary of Eurofins Scientific, a leading international life sciences company with a long history of global excellence in Testing for Life, analyzing everything that impacts health and safety is seeking highly motivated and service-oriented sales executives to join our expanding operations in Singapore.

Responsibilities:

• Ensure sales targets are met within a specific time period for the assigned territory.
• Implement and execute sales strategies to improve market share and overall business growth.
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts.
• Manage existing and build new accounts.
• Provide clinical information and benefits of the designated portfolio to medical professionals
• Develop and maintain excellent client rapport and relationship
• Provide market intelligence and trends to remain current on industry and customer needs.
• Optimize quality of service and contribute to client’s satisfaction.
• Build company image in the market as a reliable partner to the clients

Requirements:

• BSc or Diploma in Marketing, Biomedical Sciences, Medical Technology or equivalent.
• Preferably with 2-3 years of experience in the medical/healthcare industry or prior working experience as a medical technologist
• Sales-driven, motivated and outspoken with good planning and organizational skills
• Ability to communicate well with medical professionals
• Strong communication and negotiation abilities
• Proficient in Microsoft Office (Outlook, PowerPoint, Excel and Word)
• Preferably possess valid driving license and drive a car (Transporation Allowance Provided)

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

JOB SUMMARY

We're in search of a dynamic Technical Specialist/Assistant Engineer who's driven and skilled to join our team. Your main responsibility will be to offer technical assistance to both contractors and customers, ensuring our systems run smoothly. If you excel in fast-paced settings and love tackling challenges, this role is perfect for you.

We offer comprehensive on-the-job training to enhance your skills and knowledge, ensuring you stay up-to-date with the latest industry advancements. At our company, we believe in providing a supportive and nurturing environment that encourages personal and professional growth.

JOB RESPONSIBILITIES

• Provide technical support to contractors/customers, assisting them with any technical queries or concerns.

• Conduct site measurements and evaluate system performance to identify areas for improvement and optimization.

Undertake ad-hoc assignments as required, demonstrating flexibility and adaptability in your work.

EDUCATION and EXPERIENCE

• Possess a Higher Nitec or Diploma in Mechanical, Electrical/Electronic Engineering, or a similar field.

• Experience with ACMV including troubleshooting and Building Management Systems (BMS) would be advantageous.

JOB-RELATED SKILLS & PRE-REQUISITES

• Good command of English, speaking and writing and computer literacy.

• Results oriented with the ability to define problems, exhibit sound judgement, and take initiative to develop alternative solutions rationally and independently.

• Excellent communication and interpersonal skills to effectively interact with contractors/customers, providing them with the best possible technical support.

• Strong analytical thinking to diagnose and resolve technical issues promptly and efficiently.

• Possess a valid Class 3 or 3A driving license, which will be an advantage.

Able to work both independently and collaboratively as a valuable team player.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Income Insurance was established in 1970 and is Singapore’s leading composite insurer, offering products and services that serve the protection, savings and investment needs of different life stages and for all segments of society. Income’s innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

We are committed to create a positive social impact through our products, services and people. Today, we insure close to 1.7 million lives in Singapore across life, health and general insurance. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.

At Income, our customers are at the heart of our business. We believe in delivering value and a positive difference to the people we serve. To us, this is what makes us different.

As a General Insurance (GI) Specialist, you will be the subject matter expert to share the importance of protective insurance and sound financial planning to customers through phone; and recommending suitable policies to address the needs of the individuals and their families. Through effective communication skills, persuasive techniques, and a genuine passion for our products, you will identify opportunities to engage clients, and close deals over the phone. Your ability to meet and exceed sales targets will directly impact our company's success, making you an integral part of our thriving team.

You will be required to:
• Call prospects from provided leads, introducing our product offerings.
• Build and maintain a strong pipeline of potential clients by actively following up on leads, engaging in productive conversations, and nurturing relationships.
• Employ consultative selling techniques to understand customer needs, address concerns, and present tailored solutions that align with their objectives.
• Utilize persuasive communication skills to effectively overcome objections and close sales, ensuring a high conversion rate
• Continuously seek personal and professional development opportunities to enhance sales skills and contribute to a positive team environment.

To join us as a GI Specialist, you should have:
• Previous experience in telesales, inside sales, or a similar role, preferably in the banking/financial sector.
• Proven track record of consistently meeting or exceeding sales targets.
• Outstanding communication skills with the ability to build rapport and establish trust with potential customers.
• Strong persuasive selling skills, with the ability to handle objections effectively and close deals.
• Self-motivated and Results-oriented mindset, driven by a desire to succeed and contribute to the growth of the company.

We offer competitive compensation packages, including a base salary and attractive incentives, along with comprehensive training and ongoing support to help you excel in your role. Join our dynamic team and embark on a rewarding career !

If you are looking to make an impact, apply now and take the first step towards an empowering and fulfilling career with Income.

Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Property Outreach Specialist

Role Overview

We are seeking an enthusiastic Property Outreach Specialist to join our dynamic team. In this role, you will engage homeowners directly in their neighborhoods, introduce Ohmyhome’s home valuation services, and secure listings for our sales team. This role is ideal for outgoing individuals passionate about real estate and building relationships.

Key Responsibilities:

* Conduct door-to-door outreach to introduce homeowners to Ohmyhome’s home valuation services.

* Educate homeowners about the benefits of listing their property with Ohmyhome.

* Address questions or concerns and provide an overview of our trusted solutions.

* Collect homeowner information (with consent) for follow-up by the sales team.

* Achieve monthly targets for property listing acquisitions.

* Maintain accurate records of interactions and leads in the CRM system.

* Collaborate with the sales and marketing teams to optimize strategies for lead generation.

Requirements:

* Diploma or equivalent (a diploma in business or real estate is a plus).

* Strong interpersonal and communication skills with a persuasive demeanor.

* Self-motivated, target-driven, and able to work independently.

* Knowledge of the real estate market is advantageous but not mandatory (training provided).

About Ohmyhome

Ohmyhome, the groundbreaking real estate platform that has made its mark on the global stage. As the first proptech company from Southeast Asia to be listed on NASDAQ, Ohmyhome has redefined the industry with its innovative approach and unwavering commitment to customer satisfaction. Experience the power of a truly global real estate solution with Ohmyhome, where cutting-edge technology meets unparalleled convenience and reliability.

We are looking for a dedicated professional to join our team as a Senior / HR Systems Specialist. In this role, you will assist the Manager in overseeing HR Technology projects and play a crucial part in enhancing our Human Resource Information System (HRIS).

Key Responsibilities:

· Analyse HR users' business requirements and processes

· Review and recommend solutions to ensure the HRIS meets organisational needs

· Plan and coordinate User Acceptance Testing

· Collaborate with stakeholders to resolve issues raised by HR users

· Address staff queries related to HR systems, including troubleshooting and providing solutions

· Escalate issues according to the support structure when necessary

· Assist HR users with operational needs and guide them in optimising HR systems

· Review work processes using Lean and 5S methodologies

· Explore innovative technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI)

· Develop tools to improve business processes

· Conduct periodic audit on system user security access

Job Requirements:

· Degree in Information Technology, Information Systems, Human Resources, Engineering, Science, Business or equivalent

· Minimum 2 years’ experience in a HR business environment, preferably with Human Resource Information Systems

· Proficiency in Microsoft Office applications (MS Word, Excel and PowerPoint)

· Experience in SAP SuccessFactors and Project Management will be an advantage

· Collegial and collaborative team player with strong interpersonal skills, capable of working effectively in a team or independently

· Self-motivated with the initiative to complete assigned tasks and monitor project timelines

Responsibilities

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

Qualifications

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:
• Symantec Endpoint Protect
• Symantec Web Prevent
• Symantec Email Prevent
• Symantec Enforce
• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;

 Professional Certifications:

• CISSP certified is highly preferred
• Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241