Job Title: Customer Researcher & Training Specialist (UX Researcher)

Job Type: Contract One Year, Extendable

Job Location: Central Singapore

Key Skills: UX Research & Training

Our client from the Banking industry is looking for an Innovative individual with experience in User/Customer Research/Training.

Job Description:

· You will focus on applying your Qualitative experience to train bank staff on core Qualitative research skills, artifacts and processes.

· The training covers all 6 markets in APAC countries and collaborate with cross functional teams in implementing the training.

· Additionally, the role involves support for Research Ops.

· Manage the end-to-end process for qualitative research training course, including onboarding, facilitating workshops, and ensuring a high-quality learning experience.

· Continuously assess and enhance training workshop content and templates, keeping them up-to-date and aligned with organizational goals.

· Cultivate a customer obsessed mindset across the organization by organizing events to showcase customer findings across the bank.

· Support internal recruitment needs through an internal panel management system.

Job Requirements:

· Degree or equivalent

· Minimum 3 to 5years of experience in qualitative or UX research, showcasing your ability to understand customers’ underlying motive or needs

· Experience in training others and panel management is an advantage

· Strong Project Management skills, with a track record of meeting deadlines and effectively managing stakeholders

· Excellent communication and presentation skills

· Proactive and innovative mindset, eager to tackle challenges and problem solver

· Survey design experience and experience in Qualtrics is a bonus

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

EA License No 93C4403

EA Regn No R1872602

1.5 Months Completion Bonus

Annual Leave: 18 Days

Location: MBFC (Downtown)

Job Description:

• Consolidate and generate payroll data for 300+ employees (both local and expat)
• Responsible for full scope of payroll
• Main liaison to appointed payroll vendor on all payroll matters
• Handle payroll accounting tasks such as preparation of all payrolls related journals (including accruals) and uploading them into the system.
• Handle all income tax-related documents and matters
• Prepare payroll reports and check all data provided by the payroll vendor
• Monthly reconciliation of accounts for all entities in Singapore
• Manage annual statutory surveys and annual payroll audit schedules
• Manage and report information required in Statutory Accounts
• Manage Government Leave Grant
• Year-end accrual for unconsumed leave, tax processing fee and others
• Prepare benefits-in-kind for payroll upload.
• Assist Employee Services Executive in employee benefits programs administration, such as generating employees’ listings for employees’ insurance renewals, employee medical matters, etc.
• Support in preparation of journal and perform reconciliation.

Requirements:

• Diploma and above.
• Must have 3 - 5 years of working experience in Payroll position.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Key Account Specialist to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant Key Account sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

The Job
To support QC operations. Responsible for ensuring a product or service meets the established standards of quality.
Any other ad-hoc duties assigned.

Requirement

Diploma in Mechanical Engineering / Mechatronics Engineering

Full Training Provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Conducts cyber risk assessment in support of technology initiatives to help identify IT related risk and determines appropriate controls to mitigate risks.
• Monitors, tracks and manages risk mitigations and exceptions to ensure cyber security standards and policies are established.
• Applies a defined set of analytical or scientific methods and works independently.
• Responsible for documentation of cyber risk assessment reports.

Job Requirements

• Degree in Information Technology / demonstrated equivalent experience is highly regarded
• Familiar with cyber security standards, protocols and frameworks such as NIST CSF, CIS, PDPA
• Knowledgeable in using various cyber security monitoring and analysis tools and techniques depending on the organisation's needs and requirements.
• Vigilant and systematic in identifying cyber risks and enjoys analysing and investigating such issues.
• Strong team player and communicates well both verbally and in writing.
• Has a sharp, analytical mind and is able to anticipate problems and risks to mitigate them ahead of time.
• Excellent communicator who works well with others and promotes a cooperative working environment and relationships within and beyond his team.

Applicancants with more years of relevant experience & skills may be considered for senior roles.

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]

Job Title: Customer Researcher & Training Specialist (UX Researcher)

Job Type: Contract One Year, Extendable

Job Location: Central Singapore

Key Skills: UX Research & Training

Our client from the Banking industry is looking for an Innovative individual with experience in User/Customer Research/Training.

Job Description:

· You will focus on applying your Qualitative experience to train bank staff on core Qualitative research skills, artifacts and processes.

· The training covers all 6 markets in APAC countries and collaborate with cross functional teams in implementing the training.

· Additionally, the role involves support for Research Ops.

· Manage the end-to-end process for qualitative research training course, including onboarding, facilitating workshops, and ensuring a high-quality learning experience.

· Continuously assess and enhance training workshop content and templates, keeping them up-to-date and aligned with organizational goals.

· Cultivate a customer obsessed mindset across the organization by organizing events to showcase customer findings across the bank.

· Support internal recruitment needs through an internal panel management system.

Job Requirements:

· Degree or equivalent

· Minimum 3 to 5 years of experience in qualitative or UX research, showcasing your ability to understand customers’ underlying motive or needs

· Experience in training others and panel management is an advantage

· Strong Project Management skills, with a track record of meeting deadlines and effectively managing stakeholders

· Excellent communication and presentation skills

· Proactive and innovative mindset, eager to tackle challenges and problem solver

· Survey design experience and experience in Qualtrics is a bonus

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Summary :

• Basic up to $6500 + Bonus
• 5 days, office hours
• Company with great company culture

Job Scope:

HR Executive

• Assist employment recruitment and onboarding
• Conduct training and development activities.
• Assist in payroll activities
• Manage employment compensation, benefits and welfare programs.
• Assist in employment performance evaluation
• Prepare monthly, quarterly and annual HR reports.

HR Manager

• Liaise closely with Business Partner and also HR centers to assist in operation functions including of Manpower Planning, Talent & Development, Labor & Employee Relations etc
• Liaise with Company Legal Counsel in handling relations court cases if needed
• Giving advise to managers and staff on employment legislation
• Overseeing all employee services
• Monitoring and advise on department's operational budget

Job Requirement:

• Candidate with HR Generalist / Learning & Development or ANY related experiences are welcome to apply
• Candidate with relevant recruitment / payroll experience are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)

• Full Spectrum of Payroll Processing Exp (For less than 60 headcounts)
• HR Support
• Admin Support

Job Scope:

• Handle monthly payroll processing including CPF, income tax, government claims, etc
• Provide HR administrative support
• Handling medical benefits & scheme and arrange annual medical checkup
• Manage on-boarding, off-boarding, insurance administration & renewal, etc
• Work pass administration
• Administration of HR system (Unit4/BIPO)
• Update organization charts, furnish data for surveys
• Handling of corporate card matters
• Process business trip claims
• Support for crisis management such as Business Continuity Plan & Emergency Response Management as well as handling of emergency kits
• Fire drill preparation & arrangement, updates of emergency contact, safety confirmation exercise
• Organize & coordination of company’s event
• Assist in other ad-hoc admin duties including courier service, procurement, office leasing & related matters

Requirements:

• Possess a Diploma / GCE O Levels
• Possess minimum 2 - 4 years’ of HR and Payroll experience
• Knowledge & experience in HR laws & regulations
• Proficient in MS Office (Word, Excel, Powerpoint)
• Good interpersonal & communications skills
• Detailed-oriented & meticulous, able to multi-task
• Able to commence work immediately or with short notice is advantageous

Other Information:

• Company: MNC
• Location: Town
• Salary: Up to $3800/mth + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

about the company
Our client, one of the biggest insurance broker globally and focus on commercial and general insurance.

about the job

In this position as a Claims Support Specialist, you will be working alongside with a team of 4 others and supporting them with incoming documentation from clients and underwriters. This would be an exceptional opportunity to collaborate and work with a leading global insurance broker and gain exposure working with different clients in the Property & Casualty claims space.

The ideal incumbent must be strong or at least has experience doing up dashboard or used tableau for reporting or project (school or work) purposes.

** 4 months contract to assist with existing projects

** Contract includes benefits, medical coverage and annual leave entitlement

** Chances of conversion/extension, depending on headcount and performance

** Offers hybrid work arrangement and office is located at CBD

skills and experience required

• Some experience in the insurance sector or financial industry preferred but not mandatory
• Experienced using Vlookup, Privot table, Tableau or Dashboard
• Highly motivated, team player with good interpersonal skills
• Strong communication and written skills
• Ability to navigate swiftly in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Job Description

• To provide excellent customer service and product knowledge to the customer.
• Responsible for the daily operation, merchandising, sale, stocking, issuing invoices and display of the parts
• Manage and control parts and warehouse material inventory, ensuring monthly stock take conducted and tally with system quantity.
• Coordinate with various departments on procurement requests.
• Sourcing for new suppliers for various materials.
• Assist to liase for office maintenance servicing.
• Maintain CCTV Database.
• Any other Ad-hoc duties.

Who We Are

At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.

We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!

About the Opportunity

OKX isn't just building the future of web3, we're building the team to make it happen. As our Senior Talent Acquisition Operations Specialist, you'll be a crucial gear in our global recruiting machine, playing a key role in bringing out the highest potential of Global Talent Acquisition teams to fuel OKX's growth. You'll be architecting data-driven solutions and streamlining our hiring processes that propel OKX's global talent acquisition to new heights.

What You’ll Be Doing

• Boost talent acquisition efficiency by streamlining end-to-end operational processes and ensuring our hiring process is compliant with local regulations
• Leverage data expertise to design impactful data frameworks, build dashboards, and translate insights into actionable recommendations that guide leadership's decision-making.
• Lead communications, change management, and enablement to ensure hiring teams understand how to use best practices for evaluating and attracting diverse talent pools.
• Build a trusted and accessible partnership by advocating, challenging and enabling TA leaders with forward-looking policies, programs, operations to set the pace and direction of an industry leading recruiting team.
• Combine exceptional data storytelling and analysis skills to translate project requirements into compelling narratives, drive programmatic change, and extract actionable insights from recruitment data.

What We Look For In You

• 7+ years of recruiting operations or recruiting enablement experience.
• Previous success in delivering operational improvements from ideation to implementation and iteration across multiple global working groups.
• Understanding of the talent acquisition lifecycle, key metrics, and industry trends.
• Proficiency in data analytics and the ability to derive meaningful insights from recruitment data.
• Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships.

Nice to Haves

• Experience working in a high-growth and fast-paced environment.
• Familiarity with global talent acquisition practices and an understanding of Singapore regional nuances in recruitment processes.
• Familiarity with project management methodologies and tools, such as Agile or Scrum.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,300 – $3,450
Location: Multiple locations, to be discussed during interview

Responsibilities:

• Welcome and engage with patients, creating a warm and inviting atmosphere
• Assist chiropractors with patient assessments, including taking histories and spinal examinations (Including palpation, range of motion and postural assessment)
• Prepare patients for treatments, ensuring their comfort and safety
• Provide education and answer basic questions about chiropractic treatment procedures
• Schedule appointments, manage patient records, and handle administrative tasks efficiently
• Handling day to day customer service and clinic administrative duties
• Explain services and treatment programs to patients
• Other ad-hoc duties as assigned

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

At ST, we are 46,000 men and women designers and manufacturers of microelectronic technologies. We collaborate with 100,000 customers and thousands of partners. With them, we design and create products, solutions and ecosystems that address their challenges and opportunities and the need to contribute to a more sustainable world.

Our advanced technologies enable smarter mobility, more efficient energy and power management, and large-scale deployment of the Internet of Things (IoT) and 5G.

We are looking for a Procurement Price Financial Specialist (Temp) for Asia area.

Price Financial Specialist is a key function for our Procurement Department.

Reporting to the Valuation Financial Controller, the successful candidate will interact daily with several international functions with a specific focus on buyers.

Responsibilities:

• Control prices coming from suppliers.
• Create/update prices in the system accordingly.
• Adjust standard prices when needed, as per the Corporate Finance governance.
• Codify materials, as per the specificities defined by the Corporate Quality rules.
• Prepare and send the reporting for several internal customers (manufacturing, buyers, management).
• Collaborate and align with buyers and supplier relationship.
• Ensure the financial system integrity, liaising with Corporate Finance when needed.
• Ensure the respect of the company anti-bribery policy.

Profile

• A first experience will be an advantage
• Strong attention to detail and analytical skills
• Customer oriented
• Good communication and relationship skills
• Problem solving
• Ability to work in a dynamic & challenging environment
• Sense of urgency
• Sense of confidentiality
• Knowledge of SAP will be an advantage
• Software knowledge: Microsoft Office (Excel, Power point)

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world.

Logicalis - A Great Place to Work

Accountabilities:

• Ensures that the organisation’s patch management process complies with regulatory requirements and best practices.
• Maintains detailed records and documentation of patch deployments and compliance status.
• Ensures reports are up to date.
• Ensures databases is entered correctly and calculations are correct
• Handles communication with stakeholders, providing regular updates on the status of patch management efforts.
• Prepares reports on patch status and compliance.
• Provides dashboards customized reports based on customer’s requirement
• Provides powerpoint presentation to customer based on data collected

· The Individual and their Experience:

· Proficient in Microsoft Excel and Dashboard

· Proficient in Microsoft PowerPoint

· Good Communication skills

· Eagerness and willingness to pick up & adapt new skills

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

• Assist in the management of promotional collaterals and marketing campaigns
• Maintain brand consistency across all campaigns and communication channels
• Submission of promotional materials for approval
• Plan and coordinate marketing events
• Manage social media plaltforms
• Overall coordination of marketing projects
• Provide administrative support to marketing team

Requirements:

• Minimum Diploma in marketing or business related courses or above
• Minimum 1 years of related marketing experience
• Able to start immediate or within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email:[email protected] with resume

Whatsapp: 9054 8515

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

EA Personnel Name: Cindy Wong Xin Yi

Job Responsiblities:

• The Senior Software Specialist is expected to actively participate in various stages of the software development lifecycle, including detailed design, coding, code walkthroughs, peer code reviews, unit testing, system testing, UAT, demos, POCs, installation, and maintenance of software modules.
• Responsibilities include ensuring the preparation of crucial documents such as software prototypes, system architecture, software design documents, code review artifacts, installation/deployment documents, release documents, and technical documentation.
• The incumbent will document and demonstrate solutions through the development of flowcharts, layouts, diagrams, charts, code comments, and clear code. They will ensure that project tasks are completed within defined effort and timelines.
• Other key responsibilities encompass preparing and installing solutions based on system specifications, standards, and programming. The candidate will be involved in testing processes, including writing test cases, unit testing, system testing, and negative testing. Troubleshooting activities involve log analysis and database query optimization.
• The Senior Software Specialist is entrusted with protecting operations by maintaining confidentiality of information. Additionally, they provide valuable information by collecting, analyzing, and summarizing development and service issues.
• This role demands a proactive and dynamic individual who can contribute significantly to the success of software projects and adhere to the highest quality standards.

Desired Profile:

• 4 to 8 years of experience in development of enterprise applications using Java, J2EE, JavaScript, jQuery, MS SQL/Oracle database.
• The incumbent will be responsible for developing and installing robust software solutions.
• Key responsibilities include designing, implementing, and delivering high-quality software projects using JAVA, Spring Boot, SQL/Oracle, J2EE, Junit, Mockito, jQuery, JavaScript, and other JAVA technologies.
• The individual should possess knowledge of Eclipse, GitHub, Soap UI, Postman, Jira, and SVN.
• The individual should possess knowledge of Newgen Product suite including iBPS, OmniDocs, OmniScan etc and well versed with the concepts of Business process management.
• The ideal candidate should demonstrate proficiency in web application security, REST/SOAP API, and possess expertise in performance and scalability.
• Experience in third-party integrations such as Corpass, SingPass, and Core Banking is essential.
• Familiarity with application servers like Apache Tomcat, WebLogic, JBoss, and preferred.
• knowledge of DevOps, CI/CD, Jenkins, Sonar would be advantageous.
• Hands on experience on AWS platform would also be advantageous

Responsibilities:

• Offer client services to contract customers.
• Maximize service sales and customer satisfaction.
• Provide the Executive and Field Service frequent feedback to raise efficiency of Service Operations.
• Guarantee that the profit margin, service sales objective, and payment collection are achieved.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Pursuit quotations to yield high success rate
• Uplift and encourage department employees.
• Promote leads for service sales

Requirements:

• Degree or Diploma in Electrical or Mechanical or an equivalent qualification
• At least 2 years of technical experience of HVAC systems, Chiller Plants, Airside, and Building Services.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Helpdesk Specialist

• Working Location: Central
• Working Arrangements: Hybrid Working Arrangement
• Salary Package: Basic Salary + AWS

Role Overview:

We are seeking a dedicated Helpdesk Support Specialist to join our team and provide exceptional support to our customers. The ideal candidate will be responsible for assisting with basic customer inquiries, resolving common issues, and facilitating the smooth flow of information to higher-tier support teams. Additionally, you will play a crucial role in gathering and organizing data for analysis, maintaining our knowledge base, and conducting simple manual testing tasks.

Key Responsibilities:

• L1 Support:
  • Provide first-level support to customers by addressing their inquiries, troubleshooting common issues, and ensuring timely and effective solutions.
• Customer Inquiry Resolution:
  • Assist customers in resolving basic queries, technical issues, and concerns in a courteous and professional manner. Ensure high customer satisfaction through excellent communication and problem-solving skills.
• Information Gathering:
  • Collect essential information related to customer cases and escalate complex issues to L2/3 support when necessary. Document customer interactions accurately and comprehensively.
• Repetitive Case Collation:
  • Identify and document recurring customer cases for further analysis and tracking. Collaborate with team members to proactively address these issues and reduce their occurrence.
• Knowledge Base Maintenance:
  • Continuously update and maintain a comprehensive knowledge base of customer queries, solutions, and best practices. Ensure that information is readily accessible to team members for efficient issue resolution.

Qualifications and Skills:

• Proven experience in a helpdesk or customer support role, with a strong focus on customer satisfaction.
• Exceptional communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in maintaining accurate records and documentation.
• Familiarity with helpdesk software and ticketing systems is a plus.
• Willingness to learn and adapt to new technologies and processes.

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43506" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cybersecurity team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Objectives of this Role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify, upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Requirements

• Professional experience in a sales or customer service role, preferably in IT/Technology/ Engineering domain
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Exceptional verbal and written communication skills
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Adequate, accurate product knowledge.
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Overview

In this role, you will collaborate and knowledge share across the organisation and our client portfolios. Building collaborative relationships with key stakeholders, being persistent in delivering a world-class service and obsessed with mastering new technologies, tools and ideas are all attributes required for this role.

We are looking for someone with experience in recruitment. You will be given the runway to start /amplify your recruitment journey with the best-in-class resources and experienced mentors and market leading clients to work with.

Take this opportunity to join the exciting and fast paced Executive Recruitment industry with a structured career path to take you all the way.

• You will support the team to execute recruitment assignments within the assigned industry.
• Working strategically with your colleagues/clients to deliver best in class recruitment solutions and managed services.
• Building an in-depth knowledge of the industry to provide your network within market insights and insightful expertise.
• Building a comprehensive candidate network within your assigned market.
• Working within deadlines to deliver hard-to-find candidates for niche vacancies.
• We look for driven, motivated and ambitious individuals who have a passion for winning and service excellence.

Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.

Experience and Qualifications:

• We’re looking for driven, motivated and ambitious individuals who have a passion for winning and service excellence.
• Applicants should have an interest in the Recruitment industry and should have a basic understanding of what we do.
• Candidates with prior experience from recruitment agencies, in house or RPO teams will all be preferred.

Our Culture:

A career with EBC revolves on several key principles. Firstly, joining a mature, high performing group of experts requires people with a strong strategic, highly focused and collaborative approach both internally and across all clients and candidates. Secondly, our commitment to new ways of working and enablement, data-driven decision-making and AI technology is not just held by upper management but is lived and breathed throughout the organisation. We aim for all new joiners to hold good passion and commitment to innovate, share new ideas and work in forward thinking ways like these. Lastly, and perhaps most importantly, we are a boutique who values internal relationships as much as external. Being persistent in delivering a world-class service and interactions across colleagues, clients and candidates alike is paramount.

Throughout your journey, we are committed to your success. On hand you will always have the high powered and finessed support – not just from the experienced mentors on your team at your doorstep, but also the supporting technology, our lead network and our best-in class enablement support function.

This is what your career at EBC could look like: www.ethosbc.com/careers

About the Company:

Established 2005 in Sydney, Ethos BeathChapman’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of small boutiques with executive recruitment solutions that address the client’s specific needs.

In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Fintech, Technology, Legal & Compliance, Industrial, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has six offices worldwide in AUS, Singapore, Hong Kong, Japan, Netherlands and the UK. We own Quay Appointments in ANZ.

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

Our client, financial institution with large Data team in Singapore is looking to hire Collibra Data Quality (CDQ) Specialist (expert in establishing DQ rules/writing SQL queries in CDQ)

Scope of work:

• Identification of Data Quality rules required from the business – hands-on and able to hit the ground running
• Configuration of DQ rules in CDQ – working with a Collibra Solution Architect and the business.
• Implementation of CDQ

Experience required:

• Extensive experience working with Collibra Data Quality
• Good experience in data modelling, metadata, data governance
• Excellent Comms - critical to be able to explain the methodical approach to creating a complex rule in CDQ and explain the issue resolution process.
• Carrying out testing to ensure quality of data

Interested candidates please email your latest resume to [email protected]